This User Guide introduces you to Sprint® service and all
the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Device
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new device and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You’ll get the most out of your device if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your device in no time.
User
Guide
Note
WARNING
Go to sprint.com/instinctsupport to access
the most recent version of both the
Guide and Explore More Guide.
Please refer to the Important Safety
Information section on page 210 to learn
about information that will help you safely use
your device. Failure to read and follow the
Important Safety Information in this User
Guide may result in serious bodily injury,
death, or property damage.
User
i
Your Device’s Menu
The following table outlines your device’s menu
structure. For more information about using your
device’s menus, see “Navigating Through the Menus”
on page 20.
To exit an active menu and return to the previous page:
1: Recently Played 2: All Channels
3: Live4: On Demand
5: More...
2: My Videos
1: Sideloaded2 : Camcorder
3: Playlists4: Help
3: Radio
1: Recently Played2: All Stations
3: Shop4: Subscriptions
5: Help
4: Camera
5: My Photos
1: Ca mer a2: Save d
3: 100ssmed
6: Shopping
7: Games/Apps
1: Bejeweled Demo2: Brain Challenge Demo
3: EA Sudoku Demo4: Midnight Bowling
5: Million Dollar Poker 6: NASCAR Sprint Cup Series
7: PAC-MAN Plus DEMO 8: Scene It? MovieDemo
9: Get New Games & Apps
8: Tap to Add
1: MySpace
2: Photobucket
3: Online Albums
Web
Touch to display the following options:
1: W eb
2: Live Search
3: Weather
4: News
5: Sports
6: Movies
7: My Account
8: Tap to Add
1: Marine Forecast
2: Entertainment News
In Use Menu
While on an active call, touch the corresponding
onscreen button to activate a feature:
Once the call has been ended, touch the
corresponding onscreen button to activate a feature:
1: Redial2: Save
3: Done
v
Touching provides access to your device’s Phone
Functions menu, such as:
䡲 Speed Dial ()
䡲 Contacts ()
䡲 History ()
䡲 Dialer ()
Speed Dial
Contacts
Touch to display the following options:
1: My Info
2: Services
History
Dialer
vi
Section 1
Getting Started
Section 1A
Setting Up Your Device
Setting Up Service
⽧ Setting Up Your Device (page 2)
⽧ Activating Your Device (page 4)
⽧ Setting Up Your Visual Voicemail (page 6)
⽧ Sprint Account Passwords (page 6)
⽧ Getting Help (page 7)
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.
2Section 1A. Setting Up Service
1. Remove the battery cover.
䡲 Press down with thumbs as indicated below.
䡲 While applying pressure, slide cover away from
the camera lens (as shown below).
2. Install the battery.
LOCK
䡲 Insert the battery into the opening on the back of
the device, making sure the connectors align (1).
Gently press down to secure the battery (2).
䡲 Position the battery cover (3) and firmly slide it in
until you hear a click (4).
3. Press to turn the device on.
Setting Up Service
LOCK
Section 1A. Setting Up Service3
䡲 Your device will turn on, search for Sprint service,
Unlock Screen
Talk
555-555-1234
Talk
TALK
and then show the Unlock screen.
䡲 If your device is not yet activated, or if it is locked,
see “Activating Your Device” on page 4 for more
information.
4Section 1A. Setting Up Service
4. Make your first call.
䡲 Press and touch and use the onscreen
dial pad to enter a phone number.
䡲 Touch . (The phone number appears in
the button.)
Your device’s battery should have enough charge for
Note
you to turn your device on and find a signal, set up
your voicemail, and make a call. You should fully
charge your battery as soon as possible. See
“Charging the Battery” on page 19 for details.
Activating Your Device
䢇 If you purchased your device at a Sprint Store, it should be
activated and ready to use.
䢇 If you received your device in the mail and it is for a new Sprint
account or a new line of service, your device is designed
to activate automatically when you first turn it on. To
confirm your activation, make a phone call.
䢇 If you received your device in the mail and you are activating a
new device for an existing number on your account, you will
need to contact Sprint to activate your new device.
There are two options:
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your device.
䡲 Call 1-888-211-4727 from any other phone to
contact Sprint Customer Service for assistance
with activation.
When you have finished, make a phone call to confirm
your activation.
Do not press while the phone is being
Tip
activated. Pressing cancels the activation
process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing 1-888-211-4727
from any other phone.
To activate Data Services:
1. Press and hold to turn the phone on.
䡲 If your phone activates automatically, you will see
a brief message and your phone will enter
standby mode. Proceed to step 4.
䡲 If you do not see an activation message, please
proceed to step 2.
䡲 If your device is locked, press and hold to
unlock your device.
2. Press and touch > Settings > General >
Update Data Profile. (There is no charge to use this
service during phone activation.)
3. Follow the onscreen prompts to update your profile
and activate your phone. A message is displayed
when the process is completed.
4. Your phone should return to the previous General
page. If this does not occur, press and hold
to power the phone off and repeat steps 2 - 4.
5. To confirm your activation, make a phone call.
Section 1A. Setting Up Service5
Setting Up Service
When calling Sprint Customer Service, you will be
Tip
asked for information printed under the battery.
Power the phone off and remove the battery prior to
calling customer service.
䡲 Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing the onscreen
Voicemail button,
bypassing the need for you to enter your
passcode).
Unlocking Your Device
䊳 Press and hold to unlock the device and
reveal the device menus.
Setting Up Your Visual Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.
1. Press and touch > Voicemail.
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
6Section 1A. Setting Up Service
Voicemail Passcode
Note
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)
For more information about using your voicemail, see
“Using Visual Voicemail” on page 134.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint Power Vision
ensure that no one else has access to your information,
you will need to create passwords to protect your
privacy.
®
account. To
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Visual Voicemail” on page 6 for more information on
your voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision phone, you may elect to
set up an optional Sprint Power Vision password to
control access and authorize Premium Service
purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about Sprint Power Vision and other
products like Sprint Picture Mail, games, ringers,
screen savers, and more.
Section 1A. Setting Up Service7
Setting Up Service
From Your Sprint Phone’s Dialer
Talk
TALK
1. Press and touch .
2. Use the onscreen dial pad to enter one of the
following phone numbers.
䡲 Tou ch to check minute usage and
account balance.
䡲 Tou ch to make a payment.
䡲 Tou ch to access a summary of your
Sprint service plan or get answers to other
questions.
3. Touch where the phone number now
appears.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
8Section 1A. Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings, movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information.
You can get up to three pieces of information per call,
and the operator can automatically connect your call at
no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
1. Press and touch .
2. Use the onscreen dial pad to enter
and touch .
411
Talk
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
1. Press and touch .
2. Use the onscreen dial pad to enter and touch
0
Talk
.
For more information or to see the latest in products
and services, visit us online at
www.sprint.com.
Setting Up Service
Section 1A. Setting Up Service9
Section 2
Your Device
Section 2A
y
Your Device
Device Basics
⽧ Your Device (page 12)
⽧ Viewing the Display Screen (page 14)
⽧ Features of Your Device (page 15)
⽧ Turning Your Device On and Off (page 16)
⽧ Using Your Device’s Battery and Charger (page 17)
⽧ Navigating Through the Menus (page 20)
⽧ Displaying Your Phone Number (page 26)
⽧ Making and Answering Calls (page 26)
⽧ Entering Text (page 35)
Your device is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your device.
12Section 2A. Device Basics
1. Earpiece
2. Signal Strength
Indicator
3. Main LCD (display)
4. Main Functions
Key
5. Back Key6. Phone Functions Key
9. Headset
Jack
10. Accessories/
Power Cable
Jack
11. Volume
Key
8. Speaker
12. Microphone
7. Camera Lens
16. Power/Lock Ke
15. microSD Slot
14. Speech to
Action Key
13. Camera Key
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Signal Strength Indicator represents the signal
strength by displaying bars. The more bars
displayed, the better the signal strength.
3. Main LCD (display) displays all of the information
needed to operate your device, such as the call
status, the Contacts list, the date and time, and the
signal and battery strength.
4. Main Functions Key allows you to access your
device’s Main Functions menu, such as Favorites,
Main, Fun, and Web.
5. Back Key returns you to the previous menu. This key
also allows you to return to the previous page in
the Web browser during your Sprint Power Vision
session.
6. Phone Functions Key allows you to access your
device’s Phone Functions menu, such as Speed
Dial, Contacts, History, and Dialer.
7. Camera Lens, as part of the built-in camera, lets you
take pictures and videos.
8. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
9. Headset Jack allows you to plug in either a stereo
headset (included) or an optional headset for
convenient, hands-free conversations.
CAUTI ON! Inserting an accessory into the incorrect
jack may damage the device.
10. Accessories/Power Cable Jack allows you to connect
a power cable or a USB cable.
CAUTI ON! Inserting an accessory into the incorrect
jack may damage the device.
11. Volume Key allows you to adjust the ringer volume
or adjust the voice volume during a call. The
volume key can also be used to scroll up or down
to navigate through the different menu options.
12. Mic rophone allows other callers to hear you clearly
when you are speaking to them.
13. Camera Key () lets you access the Pictures
menu and take pictures and videos.
Section 2A. Device Basics13
Device Basics
14 .
Speech to Action Key () activates the Speech to
Action function that lets you dial phone numbers
by speaking a name or a phone number.
15. microSD Slot lets you use the microSD™ card to
expand the memory of your device. (See “microSD
Card” on page 96.)
16. Power /Lock Key () lets you turn the device on
or off, end a call, or lock the device. While in the
main menu, it returns the device to the unlock
screen and cancels your input. When you receive
an incoming call, press
and mute the ringer.
to enter silent mode
Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
shows your current signal strength. (The more
lines you have, the stronger your signal.)
means your device cannot find a signal.
14Section 2A. Device Basics
indicates you are “roaming” off the Sprint
National Network.
indicates you have new text messages. (It also
indicates when you have a missed call or a
voicemail message.)
indicates you have an upcoming alarm event.
indicates Sprint Power Vision service is
dormant. (The icon is animated while service
is active.)
indicates your Sprint Power Vision connection
is active (data is being transferred).
indicates your device is connected to the
Sprint 1xRTT data network.
indicates ringer volume is set to either Beep-1
or between Levels 1 - 8.
indicates ringer volume is set to Vibrate All.
indicates Silence All mode is set.
indicates battery charge level (icon shown is
X
full).
indicates battery charge level (icon shown is
empty).
indicates a battery alert, device will soon
shutdown (~20% power remaining).
indicates Bluetooth technology is active and
enabled.
indicates the Bluetooth device is connected to
a wireless headset.
indicates a connection issue with a paired
Bluetooth device.
indicates Bluetooth is actively transmitting or
receiving data.
Features of Your Device
The Samsung Instinct™ is lightweight, easy to use, and
reliable, and it offers many features and service
options. This list previews some of those features and
provides page numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Sprint National Network
and to roam on other 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements (page 55).
䢇 Sprint Power Vision provides access to the wireless
Internet in digital mode (page 150).
䢇 The built-in Bluetooth
connect wirelessly to a number of Bluetooth-enabled
devices, such as printers and headsets (page 125).
䢇 Email (page 156) and SMS Text Messaging
(page 144) provide quick and convenient messaging
capabilities.
®
technology allows you to
Device Basics
Section 2A. Device Basics15
䢇 Games, ringers, screen savers, and other
LOCK
applications can be downloaded to make your
device as unique as you are (page 168). Additional
charges may apply.
䢇 Your Contacts list allows you to store up to 600
entries, with up to seven phone numbers per entry
(page 65).
䢇 The built-in Calendar offers several personal
information management features to help you
manage your busy lifestyle (page 77).
䢇 The Location feature works in connection with
available location-based services (page 45).
䢇 Speed dial lets you dial phone numbers with one or
two touches (see page 35).
䢇 Mobile Sync
TM
is a service that allows you to back up
all of your contacts to the Sprint Web site and then
restore them if your device is ever lost, stolen,
damaged, or replaced (page 103).
16Section 2A. Device Basics
Turning Your Device On and Off
Turning Your Device On
䊳 Press , located at
the top of the device.
Once your device is on, it
may display “No Service.”
When your device finds a
signal and an available
network, you are ready to
begin making and receiving
calls.
If your device is unable to
find a signal after 5 seconds of searching, a Power
Save feature is automatically activated that searches for
a signal periodically without your intervention. When a
signal is found, your device automatically returns to the
unlock screen. (You can also initiate a search for Sprint
service by pressing any key when your device is turned
on.)
LOCK
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
Turning Your Device Off
䊳 Press and hold for two seconds until you
see the powering down animation on the display
screen.
Your screen remains blank while your device is off
(unless the battery is charging).
Using Your Device’s Battery and
Charger
These batteries and accessories can be found at Sprint
Stores or through Samsung
order. They’re also available at
®
; or call 1-866-343-1114 to
www.sprint.com.
Battery Capacity
Your device is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 5.75 hours of
continuous digital talk time.
When the battery reaches 20% of its capacity, the
battery icon () blinks. When there are only a few
minutes of talk time left, the device sounds an audible
alert and then turns off.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Device Basics
WARNING
Use only Sprint-approved or Samsungapproved batteries and chargers with your
device. The failure to use a Sprint-approved or
Samsung-approved battery and charger may
increase the risk that your device will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
Watch your device’s battery level indicator and
Tip
charge the battery before it runs out of power.
Section 2A. Device Basics17
Installing the Battery
䊳 See “Setting Up Your Device” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Press down on the end of the battery compartment
cover (just below the embossed Samsung logo),
slide the cover off (1), and remove the battery from
the device (2).
WARNING
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
18Section 2A. Device Basics
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