Samsung HW-H500 Operating Instructions

HW-H500

User manual

Wireless Audio - SoundStand

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Thank you for purchasing this Samsung product.

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www.samsung.com/register

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FEATURES

FEATURES

TV SoundConnect

TV SoundConnect lets you listen to audio from your TV on your SoundStand via a Bluetooth connection and
lets you control the sound.

Surround Sound Expansion

The Surround Sound Expansion feature adds depth and spaciousness to your listening experience. Surround
Sound Expansion is powered by Sonic Emotion.

Special Sound Modes

You can select different sound modes - SPORTS / VOICE / MUSIC / STANDARD (OFF) - depending on the type
of content you want to enjoy.

Multi-function Remote Control

You can use the supplied remote control to control various operations with the simple press of a button.

Bluetooth Function

You can use connect a Bluetooth device to the SoundStand and enjoy music with high quality stereo sound,
all without wires!

2

SAFETY INFORMATION

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This symbol indicates “dangerous voltage” inside

CAUTION

RISK OF ELECTRIC SHOCK DO

WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.

• This apparatus shall always be connected to a AC outlet with a protective grounding connection.

• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the
mains plug shall be readily operable.

CAUTION

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the
apparatus.

• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the
power plug must be easily and readily accessible at all times.

Wiring the Main Power Supply Plug (UK Only)

IMPORTANT NOTICE

The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is
indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same rating must
be used. Never use the plug with the fuse cover removed. If the cover is detachable and a replacement is required, it
must be of the same colour as the fuse fitted in the plug. Replacement covers are available from your dealer. If the
fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point,
you should obtain a suitable safety approved extension lead or consult your dealer for assistance. However, if there is
no alternative to cutting off the plug, remove the fuse and then safely dispose of the plug. Do not connect the plug to
a mains socket as there is a risk of shock hazard from the bared flexible cord. Never attempt to insert bare wires
directly into a mains socket. A plug and fuse must be used at all times.

IMPORTANT

The wires in the mains lead are coloured in accordance with the following code:– BLUE = NEUTRAL BROWN = LIVE As
these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as
follows:– The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or
BLACK. The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN
or RED.

WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER E OR

BY THE EARTH SYMBOL

NOT OPEN

, OR COLOURED GREEN OR GREEN AND YELLOW.

the product that presents a risk of electric shock
or personal injury.

This symbol indicates important instructions
accompanying the product.

ENG

3

PRECAUTIONS

PRECAUTIONS

99.1mm

99.1mm 99.1mm

Ensure that the AC power supply in your house complies with the power requirements listed on the
identification sticker located on the back of your product. Install your product horizontally, on a suitable base
(furniture), with enough space around it for ventilation
covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed
for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if
you intend to leave it unused for a long period of time.

During thunderstorms, disconnect the AC plug from
the wall outlet. Voltage peaks due to lightning could
damage the unit.

7~10 cm.

Make sure the ventilation slots are not

Do not expose the unit to direct sunlight or other
heat sources.

This could lead to overheating and cause the unit to
malfunction.

68.6 mm

Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Disconnect the
power cable from the AC supply if the unit
malfunctions. Your product is not intended for
industrial use. It is for personal use only.

Condensation may occur if your product has been
stored in cold temperatures. If transporting the unit
during the winter, wait approximately 2 hours until
the unit has reached room temperature before using.

The batteries used with this product contain
chemicals that are harmful to the environment.
Do not dispose of batteries in the general household
trash.
Do not dispose of batteries in a fire.
Do not short circuit, disassemble, or overheat the
batteries.
There is a danger of explosion if the battery is
incorrectly replaced. Replace only with the same or
equivalent type.

4

CONTENTS

CONTENTS

ENG

2 FEATURES

3 SAFETY INFORMATION

3 Safety warnings

4 Precautions

6 GETTING STARTED

6 Before reading the user’s manual

6 What’s included

7 INSTALLATION

7 SoundStand installation

8 DESCRIPTIONS

8 Top/front panel

9 Rear panel

10 REMOTE CONTROL

10 Remote control buttons and functions

12 CONNECTIONS

12 Connecting an external device using

OPTICAL (DIGITAL) cable or AUDIO
(ANALOG) cable

13 FUNCTIONS

13 Input mode

14 Bluetooth

16 TV SoundConnect

17 TROUBLESHOOTING

18 APPENDIX

18 Specifications

18 License

● Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.

● An administration fee may be charged if
either

(a) an engineer is called out at your request

and there is no defect with the product (i.e.
where the user manual has not been read).

(b) you bring the unit to a repair centre and

there is no defect with the product (i.e.
where the user manual has not been read).

● You will be informed of the administration fee
amount before a technician visits.

5

GETTING STARTED

GETTING STARTED

BEFORE READING THE USER’S MANUAL

Note the following terms before reading the user manual.

+ Icons used in this manual

Icon Term Definition

Caution

Indicates a situation where a function does not operate or settings may be
canceled.

Note

Indicates tips or instructions on the page that help you operate a function.

+ Safety Instructions and Troubleshooting

1) Be sure to familiarise yourself with the Safety Instructions before using this product. (See page 3)

2) If a problem occurs, check Troubleshooting. (See page 17)

+ Copyright

©2014 Samsung Electronics Co.,Ltd.
All rights reserved; no part of this user’s manual may be reproduced or copied without the prior written
permission of Samsung Electronics Co.,Ltd.

WHAT’S INCLUDED

Check for the supplied accessories shown below.

Remote Control /

Lithium Battery

(3V : CR2032)

User Manual/Quick Guide AUX Cable

(3.5Φ)

Adapter Power Cord

● The appearance of the accessories may differ slightly from the illustrations above.

6

INSTALLATION

INSTALLATION

SOUNDSTAND INSTALLATION

If you want to place your TV on top of the SoundStand, please make sure that your TV satisfies the two
conditions below:

- Maximum TV weight : 26 kg

- Maximum TV stand dimension : Smaller than 600 mm X 300 mm

 Fits most TVs up to 1016 mm and up to 26 kg. (*TV screen size and stand type may vary.)

+ How to install the SoundStand

Correct installation Do not place the TV to one side on the SoundStand

ENG

Do not place the SoundStand near the edge of a TV

shelf, table, or entertainment center.

● Do not place the TV all the way to one side on the SoundStand. The TV may tip over and cause

physical injury.

● Make sure to place the SoundStand in the center of the shelf, table, etc., when you install it. Do not

place it near an edge.

● If the TV is bigger than the SoundStand, consider a wall-mounted TV installation or place the

SoundStand on another stable surface.

● Keep the SoundStand at least two inches (5 cm) away from the wall when you install it.

Do not place a TV whose base is bigger than the

SoundStand’s top surface on the SoundStand.

7

DESCRIPTIONS

DESCRIPTIONS

TOP/FRONT PANEL

VOLUME +/-

Controls the volume level.

POWER BUTTON

Turns the power on and off.

FUNCTION BUTTON

Selects the D.IN, AUX, , .

● While the unit is powered on, pressing
the ( ) button for more than 3
seconds sets the button to act as MUTE
button. To cancel MUTE button setup,
press the ( ) button for more than 3
seconds again.

REMOTE CONTROL SENSOR

LED

Displays the current mode.

The remote control can operate
SoundStands made by SAMSUNG
only.

● When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

● When you press each button, the LED will brighten, and then dim after 3 seconds.

● If you want to hear sound from the SoundStand only, you must turn off the TV's speakers in the

Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.

8

DESCRIPTIONS

REAR PANEL

OPTICAL IN

Connect to the digital (optical)

output of an external device.

Power Supply IN

Connect the AC power adaptor to
the power supply jack, and then
connect the AC power adaptor
plug to a wall outlet.

DESCRIPTIONS

ENG

AUX IN

Connect to the Analog output
of an external device.

SERVICE Port(Only for update)

Use to update the unit's firmware.

● When disconnecting the power cable of the AC power adaptor from the wall outlet, pull the plug.

Do not pull the cable.

● Do not connect this unit or other components to an AC outlet until all connections between

components are complete.

● For safety information, including product identification and supply ratings, please refer to the main

label on the bottom of the device.

9

REMOTE CONTROL

MUTE

D.IN

MUSIC

VOICE

SPORTS

AUX

STANDARD

POWER

Bluetooth

AUTO

POWER

Bluetooth
POWER

WOOFER
LEVEL

Surr.
Sound

Sound
connect

VOL

REMOTE CONTROL

REMOTE CONTROL BUTTONS AND FUNCTIONS

POWER

Turns the SoundStand on and off.

D.IN

Press the D.IN button to select Digital in.

VOLUME

Adjusts the volume level of the unit.

If you set the volume to Max or Min, all the LEDs turn on.

Bluetooth

Press the Bluetooth button to select Bluetooth mode.

Bluetooth POWER

Press the Bluetooth POWER button on the remote to turn the

Bluetooth Power function on and off.

See pages 15 and 16 for details.

+ Installing the Batteries in the Remote Control

1. To open the battery

compartment, use a suitable
coin to turn the remote
control's battery cover
counterclockwise as shown
in the figure above.

2. Insert a 3V lithium battery. Keep

the positive (+) pole facing up
when inserting the battery. Put
the battery cover on and align the
'●' marks side by side as shown in
the figure above.

3. To close the battery

compartment, use a suitable
coin to turn the remote
control's battery cover
clockwise as shown in the
figure above.

10

REMOTE CONTROL

MUTE

D.IN

MUSIC

VOICE

SPORTS

AUX

STANDARD

POWER

Bluetooth

AUTO

POWER

Bluetooth

POWER

WOOFER
LEVEL

Surr.
Sound

Sound
connect

VOL

MUTE

Push the Mute button to turn the volume down to 0.Press again
to restore the sound to the previous volume level. If you turn
mute on, the current function LED keeps blinking.

AUX

Press the AUX button to select the AUX mode.

WOOFER LEVEL

You can control the woofer volume.
Press or button on the WOOFER LEVEL button to increase or

decrease the woofer volume. You can set it from SW -6 to SW +6.

Surr.Sound (Surround Sound Expansion)

Press the Surr.Sound button on the remote to add depth and
spaciousness to the sound.

Soundconnect
Press the Soundconnect button to select TV SoundConnect.

AUTO POWER

Synchronizes the SoundStand to a connected Optical source via
the Optical jack so it turns on automatically when you turn on
your TV. See pages 12 for details.

ENG

● SoundStand is a Samsung proprietary name.

● Operate the TV using the TV's remote control.

SOUND EFFECT

Press each button (MUSIC, VOICE, SPORTS, STANDARD) on the
remote control to select a sound mode. Select the STANDARD
mode if you want to enjoy the original sound. We recommend
that you select a Sound Effect mode based on the source material
and your personal taste.

11

CONNECTIONS

CONNECTIONS

CONNECTING AN EXTERNAL DEVICE USING OPTICAL (DIGITAL)

CABLE OR AUDIO (ANALOG) CABLE

This unit comes equipped with one optical in digital jack and one audio analog in jack, giving you two ways to
connect it to a TV.

OPTICAL

OUT

BD/ DVD player/

Set-top box/

Game console

Optical Cable

(not supplied)

OPTICAL IN

Connect OPTICAL IN on the main unit to the
OPTICAL OUT of the TV or Source Device.

● Do not connect the power cord of this

product or your TV to a wall outlet until all
connections between components are
complete.

● Before moving or installing this product,

be sure to turn off the power and
disconnect the power cord

AUTO POWER LINK function.

AUTO POWER

LINK

ON Green and D.IN blinks

OFF Red and D.IN blinks

LED

OPTICAL IN

AUX IN

or

AUDIO

OUT

Audio Cable(3.5Φ)

● Using the AUTO POWER LINK function

- If you connect the main unit to a TV with a
digital optical cable, set the Auto Power
function ON to have the SoundStand turn on
automatically when you turn the TV on.

- Press the AUTO POWER button on the
SoundStand remote to turn the AUTO
POWER function on or off.

- The Auto power function turns on and off
each time you press AUTO POWER.

- Depending on the connected device, Auto
Power Link may not function.

or,

AUX IN

Connect AUX IN (Audio) on the main unit to the
AUDIO OUT of the TV or Source Device.

12

FUNCTIONS

FUNCTIONS

INPUT MODE

Press each mode button on the remote control or the ( ) button on the product's top panel to select
the mode you want.

ENG

Input mode Display

Optical Digital input

AUX input

BLUETOOTH mode

TV SoundConnect

D.IN

AUX

The unit turns off automatically in the following
situations.

● D.IN/BT/TV SoundConnect

- If there is no audio signal for 25 minutes.

● AUX Mode

- If the AUX cable is disconnected for 25
minutes.

- If there is no KEY input for 8 hours when the
AUX cable is connected. To turn this function
ON or OFF, press and hold the AUX button for
5 seconds in AUX mode. AUTO POWER
DOWN ON / OFF appears on the display.

AUTO POWER

DOWN

ON Green and AUX blinks

OFF Red and AUX blinks

LED

13

FUNCTIONS

BLUETOOTH

You can use a Bluetooth device to enjoy music with high quality stereo sound, all without wires!

+ To connect the SoundStand to a Bluetooth device

Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.

Connect

Bluetooth device

the ( ) button on the product's top

1. Press
to display the icon LED.

panel

• The LED will blink indicating that the
Bluetooth device is not connected yet.

2. Select the Bluetooth menu on the Bluetooth

device you want to connect. (Refer to the
Bluetooth device's user manual.)

3. Select the Stereo headset menu on the Bluetooth

device.

• You will see a list of scanned devices.

4. Select "[Samsung] SoundStand" from the list.

• If the Bluetooth device is successfully
connected to the SoundStand, then the
LED will stop blinking.

• If the Bluetooth device has failed to pair with
the SoundStand, delete the previous
"[Samsung] SoundStand" found by the
Bluetooth device and have it search for the
SoundStand again.

5. Play music on the connected device.

• You can listen to the music playing on the
connected Bluetooth device over the
SoundStand.

● If asked for PIN code when connecting a

Bluetooth device, enter <0000>.

● Only one Bluetooth device can be paired

at a time.

● The Bluetooth connection will be

terminated when you turn the
SoundStand off.

● The SoundStand may not perform

Bluetooth search or connection correctly
under the following circumstances:

- If there is a strong electrical field around

the SoundStand.

- If several Bluetooth devices are

simultaneously paired with the
SoundStand.

- If the Bluetooth device is turned off,

not in place, or malfunctions.

- Note that such devices as microwave

ovens, wireless LAN adaptors,
fluorescent lights, and gas stoves use
the same frequency range as the
Bluetooth device, which can cause
electric interference.

● The SoundStand supports SBC data

(44.1kHz, 48kHz).

● Connect only to a Bluetooth device that

supports the A2DP (AV) function.

● You cannot connect the SoundStand to a

Bluetooth device that supports only the HF
(Hands Free) function.

14

FUNCTIONS

+ Bluetooth POWER On (Bluetooth

POWER)

When the Bluetooth Power On function is on and
the SoundStand is turned off, if a previously paired
Bluetooth device tries to pair with the SoundStand,
the SoundStand turns on automatically.

1. Press the Bluetooth POWER button on the

remote control.

2. The GREEN , and, LEDs appear on

the SoundStand's display.

● Available only if the SoundStand is listed

among the Bluetooth device’s paired
devices. (The Bluetooth device and the
SoundStand must have been previously
paired at least once.)

● The SoundStand will appear in the

Bluetooth device’s searched devices list
only when the Bluetooth LED is blinking.

● In the TV Soundconnect mode, the

SoundStand cannot be paired to another
Bluetooth device.

+ To disconnect the Bluetooth

device from the SoundStand

You can disconnect the Bluetooth device from the
SoundStand. For instructions, see the Bluetooth
device's user manual.

● The SoundStand will be disconnected.

● When the SoundStand is disconnected from the

Bluetooth device, the will blink on the
SoundStand's front display.

+ To disconnect the SoundStand

from the Bluetooth device

Press one of the other mode buttons
control or the ( ) button on the product's top

to switch from to another mode or turn

panel
off the SoundStand.

● The connected Bluetooth device will wait a
certain amount of time for a response from the
SoundStand before terminating the connection.
(Disconnection time may differ, depending on
the Bluetooth device)

on the remote

● In Bluetooth connection mode, the

Bluetooth connection will be lost if the
distance between the SoundStand and
the Bluetooth device exceeds 5m.

More About Bluetooth

Bluetooth is a technology that enables Bluetooth­compliant devices to interconnect easily with each
other using a short wireless connection.

● A Bluetooth device may cause noise or
malfunction, depending on usage, when:

- A part of your body is in contact with the
receiving/transmitting system of the
Bluetooth device or the SoundStand.

- It is subject to electrical variation from
obstructions caused by a wall, corner, or
office partition.

- It is exposed to electrical interference from
same frequency-band devices including
medical equipment, microwave ovens, and
wireless LANs.

● Pair the SoundStand with the Bluetooth device
while they are close together.

● The further the distance between the
SoundStand and Bluetooth device, the worse the
quality is.
If the distance exceeds the Bluetooth operational
range, the connection is lost.

● In poor reception-sensitivity areas, the Bluetooth
connection may not work properly.

● The Bluetooth connection only works when it is
close to the unit. The connection will be
automatically cut off if the Bluetooth device is
out of range. Even within range, the sound
quality may be degraded by obstacles such as
walls or doors.

● This wireless device may cause electric
interference during its operation.

ENG

15

FUNCTIONS

TV SOUNDCONNECT

You can enjoy TV sound through your SoundStand when it is connected to a Samsung TV that supports the
TV SoundConnect function.

+ Connecting a TV to the SoundStand

Connect

1. Turn on the TV and SoundStand.

• Set the "Add New Device" menu selection of
the TV to "On".

( )

2. Press the

or the
control to select the TV mode.

• The LED will blink indicating that TV is not
connected yet.

3. On the TV, a message asking whether to enable the

TV SoundConnect function appears. "[Samsung]
SoundStand" is displayed on the TV screen.

4. Select <Yes> using the TV remote to finish

connecting the TV and SoundStand.

• The LED will stop blinking when TV is
successfully connected.

● Switching the SoundStand’s mode from TV

● To connect the SoundStand to another TV,

● Terminate the connection to the existing TV,

● The TV SoundConnect (SoundShare) function

● If your Samsung TV was released before

● If the distance between the TV and

button on the main unit’s top panel

Soundconnect

to another automatically terminates TV
SoundConnect.

the existing connection must be terminated.

then press the Soundconnect button on the
remote control for 5 seconds to connect to
another TV.

is supported by some Samsung TVs released
from 2012 on. Check whether your TV
supports the TV SoundConnect (Soundshare)
function before you begin. (For further
information, refer to the TV’s user manual.)

2014, check the SoundShare setting menu.

SoundStand exceeds 5m, the connection
may not be stable or the audio may stutter.
If this occurs, relocate the TV or SoundStand
so that they are within operational range,
and then re-establish the TV SoundConnect
connection.

button on the remote

● TV SoundConnect Operational Range

- Recommended pairing range: within

50cm.

- Recommended operational range:

within 5m.

+ Using the Bluetooth POWER On

function with TV SoundConnect.

The Bluetooth POWER On function is available after
you have successfully connected the SoundStand to
a Bluetooth compatible TV using TV SoundConnect.
When the Bluetooth POWER On function is ON,
turning the connected TV on or off will turn the
SoundStand's power on and off as well.

1. Connect the TV with your SoundStand using the

TV SoundConnect function.

2. Press the Bluetooth POWER button on the

SoundStand remote. The GREEN ,
and, LEDs appear on the SoundStand's
display.

• GREEN : The SoundStand turns on or off
when you turn the TV on or off.

• RED : The SoundStand turns off when
you turn the TV off.

● This function is supported only by some

Samsung TVs released from 2013 on.

● If the

SoundStand

through TV SoundConnect, and you turn

SoundStand

the
the Bluetooth Power function will not turn

SoundStand

the
another Bluetooth device to it.

is connected to a TV

off by turning off the TV,

on, even if you connect

16

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?  Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air?  Disconnect the power plug and connect it again.

Sound is not produced.

• Is the Mute function on?

• Is the volume set to minimum?

The remote control does not work.

• Are the batteries drained?

• Is the distance between the remote control and
main unit too far?

 Press the Mute button to cancel the function.

 Adjust the volume.

 Replace with new batteries.

 Move closer to the unit.

ENG

The TV SoundConnect (TV pairing) failed.

• Does your TV support TV SoundConnect?

• Is your TV firmware the latest version?

• Does an error occur when connecting?

• Reset the TV MODE and connect again.

 TV SoundConnect is supported by some

Samsung TVs released after 2012. Check your TV
to see if it supports TV SoundConnect.

 Update your TV with the latest firmware.

 Contact the Samsung call center.

 Press and hold the Soundconnect button for 5

seconds to reset the TV SoundConnect
connection.

17

APPENDIX

APPENDIX

SPECIFICATIONS

Model name

GENERAL

AMPLIFIER

* S/N ratio, distortion, separation, and usable sensitivity are based on measurements using AES (Audio

Engineering Society) guidelines.

* Nominal specification

- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

- Weight and dimensions are approximate.

- For the power supply and Power Consumption, refer to the label attached to the product.

HW-H500

USB

Weight

Dimensions (W x H x D)

Operating temperature range

Operating humidity range

Rated output power

S/N ratio (analogue input)

Separation (1kHz)

5V/0.5A

3.6 kg

605 x 37 x 305 mm

+5 °C ~ +35 °C

10 % to 75 %

60 W(MID/TWT = 8 OHM, SW = 4
OHM)
THD = 10 %, 1 kHz

65 dB

65 dB

LICENSE

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of
Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS,
the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of
DTS, Inc. © DTS, Inc. All Rights Reserved.

Hereby, Samsung Electronics, declares that this Wireless Audio - SoundStand is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com,
go to Support > Search Product Support and enter the model name.
This equipment may be operated in all EU countries.

18

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.

Country Contact Centre 

AUSTRIA

BELGIUM 02-201-24-18

BOSNIA 051 331 999 www.samsung.com/support

0800 - SAMSUNG (0800 -

7267864)

Web Site

www.samsung.com/at/support

www.samsung.com/be/support
(Dutch)
www.samsung.com/be_fr/
support (French)

BULGARIA 07001 33 11 , sharing cost www.samsung.com/bg/support
CROATIA 062 726 786 www.samsung.com/hr/support
CZECH 800 - SAMSUNG (800-726786) www.samsung.com/cz/support
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-6227 515 www.samsung.com/fi/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support

GERMANY

CYPRUS

GREECE

HUNGARY

ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support

0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt.
Festnetz, aus dem Mobilfunk
max. 0,60 €/Anruf)
8009 4000 only from landline, toll
free
80111-SAMSUNG (80111 726

7864) only from land line
([phone] from mobile
and land line
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)

www.samsung.com/de/support

www.samsung.com/gr/support

http://www.samsung.com/hu/
support

LUXEMBURG 261 03 710 www.samsung.com/support

Country Contact Centre 

MONTENEGRO 020 405 888 www.samsung.com/support

SLOVENIA

NETHERLANDS

NORWAY 815 56480 www.samsung.com/no/support

POLAND

PORTUGAL 808 20 7267 www.samsung.com/pt/support

ROMANIA

SERBIA 011 321 6899 www.samsung.com/rs/support
SLOVAKIA 0800 - SAMSUNG (0800-726 786) www.samsung.com/sk/support
SPAIN 0034902172678 www.samsung.com/es/support
SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com/se/support

SWITZERLAND 0848 726 78 64 (0848-SAMSUNG)

U.K 0330 SAMSUNG (7267864) www.samsung.com/uk/support
EIRE 0818 717100 www.samsung.com/ie/support
LITHUANIA 8-800-77777 www.samsung.com/lt/support
LATVIA 8000-7267 www.samsung.com/lv/support
ESTONIA 800-7267 www.samsung.com/ee/support

080 697 267
090 726 786
0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)

0 801-172-678* lub +48 22
607-93-33 **
* (całkowity koszt połączenia jak za
1 impuls według taryfy operatora
** (koszt połączenia według taryfy
operatora)

08008 SAMSUNG (08008 726

7864) TOLL FREE No.

Web Site

www.samsung.com/si/support

www.samsung.com/nl/support

www.samsung.com/pl/support

www.samsung.com/ro/support

www.samsung.com/ch/support
(German)
www.samsung.com/ch_fr/
support (French)

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that
the batteries in this product should not be disposed of with
other household waste at the end of their working life. Where
marked, the chemical symbols Hg, Cd or Pb indicate that the
battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health
or the environment.

To protect natural resources and to promote material reuse,
please separate batteries from other types of waste and recycle
them through your local, free battery return system.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote
the sustainable reuse of material resources.

Household users should contact either the retailer where they
purchased this product, or their local government office, for
details of where and how they can take these items for
environmentally safe recycling.

Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other
commercial wastes for disposal.

AH68-02742E-00