Samsung HWF350, HWF355 User Manual

HW-F350 HW-F355

Crystal Surround Air Track

(Active Speaker System)

user manual

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Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at

www.samsung.com/register

features

2.0 Channel

SoundShare

SoundShare produces TV sound on your SAT via a Bluetooth connection and controls the sound.

3D SOUND PLUS

The 3D SOUND PLUS feature adds depth and spaciousness to your listening experience.

Special Sound mode

You can select from 7 different sound modes - MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, and OFF (Original Sound) depending on the type of content you want to enjoy.

Multi-function Remote Control

The supplied remote control can be used to control the TV connected to this unit. (Works only for Samsung TVs) The remote control has a TV hotkey that enables you to perform various operations with the simple press of a button.

Active Speaker System

This unit features an Active Speaker System that provides high sound quality in a single slim unit. This unit does not require any satellite loudspeakers or speaker cabling, which are normally associated with conventional surround

sound systems.

USB Host support

You can connect and play music files from external USB storage devices such as MP3 players, USB flash memory, etc. using the Air Track's USB HOST function.

Bluetooth Function

You can use connect a Bluetooth device to the SAT and enjoy music with high quality stereo sound, all without wires!

LICENSE

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered trademarks & DTS 2.0 Channel is a

- To send inquiries and requests regarding open sources, contact Samsung via Email (oss.request@samsung.com).

safety information

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER(OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This symbol indicates “dangerous voltage”

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.

This apparatus shall always be connected to a AC outlet with a protective grounding connection.

• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.

•

CAUTION

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.

• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be

easily and readily accessible at all times.

inside the product that presents a risk of electric shock or personal injury.

This symbol indicates important instructions accompanying the product.

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PRECAUTIONS

3.9 inch 3.9 inch

2.7 inch

3.9 inch

Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit

is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to

leave it unused for a long period of time.

unit

on amplifiers or other equipment which may become hot. This

During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

Phones

Protect the product from moisture (vases, coffee cups, etc.), and excess heat (fireplaces, heaters, etc.) or equipment creating strong magnetic or electric fields Disconnect the power cable from the AC supply if the unit malfunctions. Your product is not intended for industrial use. This product is for personal use only.

Condensation may occur if your peratures. If transporting the

product

unit

has been stored in cold tem-

during the winter, wait approxi

mately 2

hours until the unit has reached room temperature before using.

Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.

The batteries used with this product contain chemicals that are harmful to the environment. Do not dispose of batteries in the general household trash.

contents

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FEATURES

SAFETY INFORMATION

GETTING STARTED

DESCRIPTIONS

REMOTE CONTROL

2 Features 2 License

3 Safety warnings 4 Precautions

6 Before reading the user’s manual 6 What’s included

7 Front Panel 8 Rear Panel 8 Installing the ferrite core on the Subwoofer

speaker cable

9 Tour of the remote control

CONNECTIONS

FUNCTIONS

TROUBLESHOOTING

APPENDIX

11 Installing the wall mount 12 Connecting an external device using Audio

(Analog) cable or Optical (Digital) cable

13 Input mode 13 Bluetooth (HW-F355 model only ) 15 SoundShare (HW-F355 model only) 16 USB 17 Using the remote control 20 Software upgrade

21 Troubleshooting

22 Specifications

getting started

BEFORE READING THE USER’S MANUAL

Note the following terms before reading the user manual.

Icons used in this manual

Icon Term Definition

Caution

Note

Indicates a situation where a function does not operate or settings may be canceled.

Indicates tips or instructions on the page that help you operate a function.

Safety Instructions and Troubleshooting

1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)

2) If a problem occurs, check Troubleshooting. (See page 21)

WHAT’S INCLUDED

Check for the supplied accessories shown below.

POWER

TV POWER

AUXUSB TV SOURCE

OPTICAL

AUTO POWER

DIMMERREPEAT

TV VOL TV CH AUDIO SYNC

TV EXIT

TV PRE-CH

TV INFOTV MUTE

SMART VOLUMESOUND EFFECT

VOL

S/W

MUTE

LEVEL

VOL

3D SOUND

DRC

PLUS

AH59-02548A

(Holder-screw:2EA) (Screw:2EA)

Remote Control /

Batteries (AAA size)

User Manual Bracket-Wall Mount Screw USB Cable

Power Cord Adapter Audio Cable Toroidal Ferrite Core USB converter

▪ The appearance of the accessories may differ slightly from the illustrations above. ▪ Use the dedicated USB cable to connect external USB devices to the unit.

descriptions

FRONT PANEL

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1 2 3

● DEscription

POWER BUTTON

FUNCTION BUTTON

VOLUME +/-

DISPLAY

▪ When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

Turns the Crystal Surround Air Track on and off.

Selects the D.IN, AUX, BT, TV, USB input.

(

- While the unit is powered, pressing the

3 seconds sets the button to act as MUTE button. To cancel MUTE button setup, press seconds again.

Controls the volume level.

Displays the current mode.

) button for more than

(

) button for more than 3

descriptions

AUX IN

REAR PANEL

SUBWOOFER CONNECTOR TERMINAL

POWER SUPPLY IN

USB PORT

Connects the connector jack of the Subwoofer.

Connect the AC power adaptor jack to the power supply in jack, and then connect the AC power adaptor plug to a wall outlet.

Connect USB devices such as MP3 players here to the play files on the devices.

- Use the supplied USB converter if you have installed the product

OPTICAL INAUX IN

on a wall.

OPTICAL IN

AUX IN

Connect to the digital (optical) output of an external device.

Connect to the Analog output of an external device.

▪ When disconnecting the power cable of the AC power adaptor from the wall outlet, pull

the plug. Do not pull the cable.

▪ Do not connect this unit or other components to an AC outlet until all connections

between components are complete.

INSTALLING THE FERRITE CORE ON THE SUBWOOFER SPEAKER CABLE

Lift up to release the lock

and open the core.

Place the Subwoofer speaker cable on the

opened core.

Close the lock.

remote control

POWER

TV POWER

AH59-02548A

TV VOL TV CH AUDIO SYNC

AUXUSB TV SOURCE

TV PRE-CH

TV EXIT

SMART VOLUMESOUND EFFECT

S/W

LEVEL

S/W

LEVEL

VOL

3D SOUND

PLUS

DRC

TV INFOTV MUTE

AUTO POWER

DIMMERREPEAT

OPTICAL

MUTE

TOUR OF THE REMOTE CONTROL

HW-F350

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POWER BUTTON

Turns the Crystal Surround Air Track on and off.

AUX

Press the AUX mode.

OPTICAL

Press the Optical mode.

REPEAT

Select Repeat File, All, Random.

TV VOLUME

Adjusts the TV volume level.

TV CHANNEL, AUDIO SYNC

Switches between the available TV channels. Used to help sync video to audio when connected to a digital TV.

TV MUTE

Mutes the sound from the TV. Press again to restore the sound to the previous volume level.

CONTROL BUTTON

Play, pause, or stop playing a music file, or search forwards or backwards for a music file.

SOUND EFFECT

Selects the Sound Effect: (MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, OFF (Original Sound))

S/W LEVEL, VOLUME

Adjusts the Subwoofer level. Adjusts the volume level of the unit.

3D SOUND PLUS

This feature adds depth and spaciousness to the sound.

TV POWER BUTTON

Turns your Samsung TV on and off.

USB

Press the USB mode.

TV SOURCE

Press to select a connected TV's video source.

AUTO POWER, DIMMER

Synchronizes the Air Track to a connected Optical source via the Optical jack so it turns on automatically when you turn on your TV. You can control the brightness of the Display.

TV EXIT

Exits TV (functions the same as the EXIT button of the TV remote control)

TV INFO, TV PRE-CH

Displays the current TV status. Moves to the previous TV channel.

SMART VOLUME

Regulates and stabilizes the volume level against a drastic volume change.

DRC

You can use this function to enjoy Dolby Digital sound when watching movies at low volume at night (Standard, MAX, MIN).

MUTE

Mutes the sound from the unit. Press again to restore the sound to the previous volume level.

● rEmotE control

Installing batteries in the Remote Control

1. Lift the cover at the back of

Operational Range of the Remote Control

You can use the remote control up to 23 feet (7 meters) in a straight line from the unit. You can also operate the remote at a horizontal angle of up to 30° from the remote control sensor.

the remote control upward as shown.

Install two AAA size batteries.

Make sure to match the “+” and “–” ends of the batteries with the diagram inside the compartment.

Replace the cover.

Assuming typical TV usage, the batteries last for about one year.

remote control

POWER

TV POWER

AH59-02532A

TV VOL TV CH AUDIO SYNC

AUX TV SOURCE

TV PRE-CH

DIMMER

SMART VOLUMESOUND EFFECT

VOL

DRC

TV INFOTV MUTE

OPTICAL

MUTE

S/W

LEVEL

S/W

LEVEL

3D SOUND

PLUS

AUTO POWER

SoundShare

USB/

REPEAT

TOUR OF THE REMOTE CONTROL

HW-F355

POWER BUTTON

Turns the Crystal Surround Air Track on and off.

AUX

Press the AUX mode.

OPTICAL

Press the Optical mode.

REPEAT

Select Repeat File, All, Random.

TV VOLUME

Adjusts the TV volume level.

TV CHANNEL

Switches between the available TV channels.

TV MUTE

Mutes the sound from the TV. Press again to restore the sound to the previous volume level.

CONTROL BUTTON

Play, pause, or stop playing a music file, or search forwards or backwards for a music file.

SOUND EFFECT

Selects the Sound Effect: (MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, OFF (Original Sound))

S/W LEVEL, VOLUME

Adjusts the Subwoofer level. Adjusts the volume level of the unit.

3D SOUND PLUS

This feature adds depth and spaciousness to the sound.

TV POWER BUTTON

Turns your Samsung TV on and off.

USB, BLUETOOTH

Press the USB/ BLUETOOTH mode.

TV SOURCE

Press to select a connected TV's video source.

SoundShare

This produces TV sound on your SAT via a Bluetooth connection and controls the sound.

AUTO POWER

Synchronizes the Air Track to a connected Optical source via the Optical jack so it turns on automatically when you turn on your TV.

AUDIO SYNC

Used to help sync video to audio when connected to a digital TV.

DIMMER

You can control the brightness of the Display.

TV INFO, TV PRE-CH

Displays the current TV status. Moves to the previous TV channel.

SMART VOLUME

Regulates and stabilizes the volume level against a drastic volume change.

DRC

You can use this function to enjoy Dolby Digital sound when watching movies at low volume at night (Standard, MAX, MIN).

MUTE

Mutes the sound from the unit. Press again to restore the sound to the previous volume level.

▪ SAT stands for Surround Air Track, which is Samsung’s proprietary name. ▪ The remote control can operate TVs made by SAMSUNG only. ▪ Depending on the TV you are using, you may not be able to operate your TV with this remote

control. If you can't, operate the TV using the TV's remote control.

connections

INSTALLING THE WALL MOUNT

You can use the wall mount bracket to mount this unit on a wall.

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Installation Precautions

• Install on a vertical wall only.

• For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the

weight of the set.

• Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or

install the unit on different wall that can support the unit's weight.

• Purchase and use the flxing screws or mollys appropriate for the kind of wall you have (plaster board, iron

board, wood, etc.). If possible, fix the support screws into wall studs.

• Connect cables from the unit to external devices before you install it on the wall.

• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

1. Place the wall mount bracket on a wall surface

secure it with two screws (not supplied). If you are hanging the unit below a TV, be wall mount bracket so that the arrow ( center of the TV. Also make sure the unit is at least two inches (5 cm) below the TV.

2. Align the screw holders (Holder-screw, AH61-03342A)

with the screw holes on the back of the Main Unit. Insert the supplied screws through the screw holders, and then screw them into the Main Unit.

3. Insert the USB converter into the unit before installing it

on the wall.

sure to install the

) is placed in the

and then

● connEctions

4. Fit the unit into the corresponding slots of the wall mount

bracket. For secure installation, make sure the mounting studs slide firmly down into the bottom of the slots.

5. The installation is complete.

▪ Do not hang onto the installed unit and avoid any impact to the unit. ▪ Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an

injury or damage the product.

▪ When the unit is installed on a wall, please make sure that children do not pull any of the

connecting cables, as it may cause it to fall.

▪ For the optimal performance of a wall mount installation, install the speaker system at least 2

inches (5 cm) below the TV.

1 2

2 inches (5 cm) or more

connections

AUX IN

OPTICAL IN

AUX IN

AUDIO

OUT

Red

White

AUX IN

AUDIO

OUT

OPTICAL IN

OPTICAL

OUT

Red

White

CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG) CABLE OR OPTICAL (DIGITAL) CABLE

This unit comes equipped with one optical in digital jack and one audio analog in jack, giving you two ways to connect it to a TV.

Audio Cable

Optical Cable

(not supplied)

BD/DVD player/

Set-top box/

Game console

AUX IN

Connect AUX IN (Audio) on the main unit to the AUDIO OUT of Be sure to match connector colors.

or,

OPTICAL IN

Connect the Digital Input on the main unit to the OPTICAL OUT of

▪ Do not connect the power cord of this product or your TV to the wall outlet until all

connections between components are

▪ Before moving or installing this product, be sure to turn off the power and disconnect the power

cord.

the TV or Source Device.

the TV or Source Device

complete.

functions

POWER

TV POWER

AUXUSB TV SOURCE

AUTO POWER

DIMMERREPEAT

OPTICAL

WER

TV POWER

USBTV SOURCE

AUTO PO

WER

PTICALOPTICALAUX USB

POWER

TV POWER

AUX TV SOURCE

OPTICAL

AUTO POWER

SoundShare

USB/

REPEAT

WER

TV POWER

AUXTV SOURC

PTICA

AUTO POWER

SoundShare

USB

OPTICALAUX

USB/

INPUT MODE

You can select D.IN, AUX, BT, TV input or USB input. Press an appropriate button on the remote control to select a desired mode, or press ( D.IN, AUX, BT, TV or USB mode.

Input mode Display

) to select one from:

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● functions

Optical Digital input

AUX input

BLUETOOTH mode

TV mode

BT (HW-F355 model only) TV (HW-F355 model only)

USB mode

The unit turns off automatically in the following situations:

D.IN AUX

USB

HW-F350

POWER

TV POWER

• BT/TV/USB/D.IN MODE

- If there is no audio signal for 20 minutes.

HW-F355

• AUX Mode

- If no KEY input is entered for 8 hours when the cable is connected.

- If the AUX cable is disconnected for 20 minutes.

▪ Use the provided cable if a USB flash memory device cannot be connected directly to the unit.

BLUETOOTH (HW-F355 MODEL ONLY)

You can use a Bluetooth device to enjoy music with high quality stereo sound, all without wires!

What is Bluetooth?

Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.

• A Bluetooth device may cause noise or malfunction, depending on usage, when:

- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Air Track.

- It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.

- It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.

• Pair the Air Track with the Bluetooth device while they are close together.

• The further the distance is between Air Track and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.

• In poor reception-sensitivity areas, the Bluetooth connection may not work properly.

• The Bluetooth connection only works when the Bluetooth device is close to the set. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.

• This wireless device may cause electric interference during its operation.

functions

To connect the Air Track to a Bluetooth device

Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.

Connect

Bluetooth device

Press the USB/Bluetooth button on the remote control of the AirTrack to display the BT message.

• You will see WAIT for 4 seconds and then BT READY on the front display of the Air Track.

Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth

device's user manual.)

Select the Stereo headset menu on the Bluetooth device.

• You will see a list of scanned devices.

4. Select "[Samsung] AirTrack" from the list.

➡

• When the Air Track is connected to the Bluetooth device, it will display BT CONNECTED display.

• If the Bluetooth device has failed to pair with the Air Track, delete the previous “[Samsung] AirTrack” found by the Bluetooth device and have it search for the Air Track again.

5. Play music on the connected device.

• You can listen to the music playing on the connected Bluetooth device over the Crystal Surround Air Track system.

• In BT mode, the Play/Repeat/Stop/Next/Prev functions are not available.

▪ You may be required to enter a PIN code (password) when connecting the Bluetooth device to

the Air Track. If the PIN code input window appears, enter <0000>.

▪ The Air Track supports SBC data (44.1kHz, 48kHz). ▪ The AVRCP feature is not supported. ▪ Connect only to a Bluetooth device that supports the A2DP (AV) function. ▪ You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function. ▪ Only one Bluetooth device can be paired at a time. ▪ Once you have turned off Air Track and the pairing is disconnected, the pairing will not be

restored automatically. To reconnect, you must pair the device again.

▪ Search or connection may not be performed properly by Air Track in the following cases:

- If there is a strong electrical field around Air Track.

- If several Bluetooth devices are simultaneously paired with AirTrack

- If the Bluetooth device is turned off, not in place, or malfunctions

- Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas

stoves use the same frequency range as the Bluetooth device, which can cause electric interference.

BT on the front

To disc

You can disconnect the Bluetooth device from the Air Track. For instructions, see the Bluetooth device's user manual.

• The Air Track will be disconnected.

• When the Air Track is disconnected from the Bluetooth device the Air Track will display BT DISCONNECTED on the front display.

onnect the Bluetooth device from the Air Track

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To disconnect the Air Track from the Bluetooth device

Press the ( Track.

• The connected Bluetooth device will wait a certain amount of time for a response from the Air Track before

• The currently connected device will be disconnected.

) button on the front panel of the Air Track to switch from BT to another mode or turn off the Air

terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)

▪ In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Air

Track and the Bluetooth device exceeds 16.25 ft. (5m).

▪ If the Bluetooth device comes back into the effective range after disconnecting, you can restart the Air

Track to restore the pairing with the Bluetooth device.

▪ The Air Track automatically turns off after 20 minutes in the Ready state.

SOUNDSHARE (HW-F355 MODEL ONLY)

This section explains how to connect the Crystal Surround Air Track to a Bluetooth compatible SAMSUNG TV.

To connect the Crystal Surround Air Track to a Bluetooth compatible Samsung TV

● functions

Connect

Press the ( ) button to select the TV mode, and then connect the TV to the Crystal Surround Air Track.

• The unit will play the TV's audio when it is connected to the TV.

• If you change to another mode, except the TV SoundShare mode, or turn off the Air Track, you will hear audio from the TV again.

To produce TV sound on your Air Track via a Bluetooth connection, you need to pair your system to the Bluetooth compliant TV first. Once the pairing is established, the pairing information is recorded and kept and no further Bluetooth connection message will appear. Bring the Air Track and the TV close together before pairing.

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