Samsung HG43AT690U User Manual

INSTALLGUIDE

HG43AT690U

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model

Serial No.

Before Reading This Install Guide

This TV model is designed forhotels orthe otherhospitality businesses, supports a variety of special functions, and lets you limit some user(guest) controls.

Figures and illustrations in this Install Guide are provided forreference only and may differfrom the actual product appearance. Product design and specifications may change without notice.

Operational Modes

This TV has two modes: Interactive and Standalone mode.

•Interactive mode: In this mode, the TV communicates with and is fully orpartially controlled by a connected Set Back Box (SBB) orSet Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially plugged in, it sends a command that attempts to identify the SSB orSTB connected to it. If the TV identifies the SBB orSTB and the SBB orSTB identifies the TV, the TV gives full control to the SBB orSTB.

•Standalone mode: In this mode, the TVworks alone without an external SBB orthe STB.

The TV has a Hotel Option menu that lets you easily set its various hospitality functions. Please see page 27. The menu also lets you activate orde-activate some TV and hospitality functions so you can create youroptimal hospitality configuration.

Still image warning

Avoid displaying still images (such as jpeg picture files) orstill image elements (such as TV channel logos, panorama or4:3formatimages,stockornewsbarsorcrawls)onthescreen.Displayingstillpicturescontinuallycancause uneven screen wear, which will affect image quality. To reduce the chance that this effect will occur, please follow the recommendations below:

•Avoid displaying the same TV channel forlong periods.

•Always try to display a full screen image.

•Reduce brightness and contrast to help prevent the occurrence of after-images.

•Use all TV features designed to reduce image retention and screen burn-in.

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Warning! Important Safety Instructions

Please read the Safety Instructions before using yourTV.

Referto the table below foran explanation of symbols which may be on yourSamsung product.

	CAUTION								Class II product: This symbol indicates that a
									safety connection to electrical earth (ground)
									is not required. If this symbol is not present on
RISK OF ELECTRIC SHOCK. DO NOTOPEN.									a product with a mains lead, the product MUST
									have a reliable connection to protective earth
									(ground).
CAUTION:TOREDUCETHERISKOFELECTRICSHOCK,DO
NOTREMOVECOVER(ORBACK).THEREARENOUSER									AC voltage: Rated voltage marked with this
SERVICEABLEPARTSINSIDE.REFERALLSERVICINGTO									symbol is AC voltage.
QUALIFIEDPERSONNEL.
	This symbol indicates that high voltage is								DCvoltage:Ratedvoltagemarkedwiththis
	present inside. It is dangerous to make any kind
									symbolisDCvoltage.
	of contact with any internal part of this product.
	This symbol indicates that this product has								Caution. Consult instructions foruse: This
	included important literature concerning								symbol instructs the userto consult the install
	operation and maintenance.								guide forfurthersafety related information.

•The slots and openings in the cabinet and in the back orbottom are provided fornecessaryventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must neverbe blocked orcovered.

–Donotplacethisapparatusinaconfinedspace,suchasabookcaseorbuilt-incabinet,unlessproper ventilation is provided.

–Donotplacethisapparatusnearoroveraradiatororheatregister,orwhereitisexposedtodirectsunlight.

–Donotplacevessels(vasesetc.)containingwateronthisapparatus,asthiscanresultinafireorelectricshock.

•Donotexposethisapparatustorainorplaceitnearwater(nearabathtub,washbowl,kitchensink,orlaundrytub, in a wet basement, orneara swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealerimmediately.

•This apparatus uses batteries. In yourcommunity, there might be environmental regulations that require you to dispose of these batteries properly. Please contact yourlocal authorities fordisposal orrecycling information.

•Donotoverloadwalloutlets,extensioncords,oradaptorsbeyondtheircapacity,sincethiscanresultinfireor electric shock.

•Power-supply cords should be placed so that they are not likely to be walked on orpinched by items placed upon oragainst them. Pay particularattention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

•To protect this apparatus from a lightning storm, orwhen left unattended and unused forlong periods of time, unplug it from the wall outlet and disconnect the antenna orcable system. This will prevent damage to the set due to lightning and powerline surges.

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•BeforeconnectingtheACpowercordtotheDCadaptoroutlet,makesurethatthevoltagedesignationoftheDC adaptorcorresponds to the local electrical supply.

•Neverinsert anything metallic into the open parts of this apparatus. This may cause a dangerof electric shock.

•To avoid electric shock, nevertouch the inside of this apparatus. Only a qualified technician should open this apparatus.

•Be sure to plug in the powercord until it is firmly seated. When unplugging the powercord from a wall outlet, alwayspullonthepowercord'splug.Neverunplugitbypullingonthepowercord.Donottouchthepowercord with wet hands.

•If this apparatus does not operate normally - in particular, if there are any unusual sounds orsmells coming from it - unplug it immediately and contact an authorised dealerorSamsung service centre.

•Be sure to pull the powerplug out of the outlet if the TV is to remain unused orif you are to leave the house foran extended period of time (especiallywhen children, elderly, ordisabled people will be left alone in the house).

–Accumulated dust can cause an electric shock, an electric leakage, ora fire by causing the powercord to generate sparks and heat orby causing the insulation to deteriorate.

•Be sure to contact an authorised Samsung service centre forinformation if you intend to install yourTV in a location with heavy dust, high orlow temperatures, high humidity, chemical substances, orwhere it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to yourTV.

•Use only a properly grounded plug and wall outlet.

–An improperground may cause electric shock orequipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and powerplug are readily accessible.

•Store the accessories (batteries, etc.) in a location safely out of the reach of children.

•Donotdroporstriketheproduct.Iftheproductisdamaged,disconnectthepowercordandcontactaSamsung service centre.

•To clean this apparatus, unplug the powercord from the wall outlet and wipe the product with a soft, dry cloth.

Donotuseanychemicalssuchaswax,benzene,alcohol,thinners,insecticide,aerialfresheners,lubricants,or detergents. These chemicals can damage the appearance of the TV orerase the printing on the product.

•Donotexposethisapparatustodrippingorsplashing.

•Donotdisposeofbatteriesinafire.

•Donotshort-circuit,disassemble,oroverheatthebatteries.

•CAUTION: There is dangerof an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace onlywith the same orequivalent type.

•WARNING-TOPREVENTTHESPREADOFFIRE,KEEPCANDLESANDOTHERITEMSWITHOPEN FLAMESAWAYFROMTHISPRODUCTATALLTIMES.

•Use care when touching the TV afterit has been on forsome time. Some parts can be warm to the touch.

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	Contents
	Before Reading This Install Guide ----------------------------------------------------------------------------	2
	Warning! Important Safety Instructions ----------------------------------------------------------------------------	3
01	What's in the Box?
02	TV Installation
	Assembling the swivel ----------------------------------------------------------------------------	8
	InstallingtheLEDTVStand ----------------------------------------------------------------------------	9
	Installing the wall mount kit ----------------------------------------------------------------------------	11
	Securing the TV to the Wall ----------------------------------------------------------------------------	12
	WallMountKitSpecifications(VESA) ----------------------------------------------------------------------------	13
	Providing properventilation foryourTV ----------------------------------------------------------------------------	14
03	The Remote Control
	About the Buttons on the Remote Control ----------------------------------------------------------------------------	15
	Installing batteries into the remote control
	(Batterysize:AAA) ----------------------------------------------------------------------------	16
04	Initial Setup
	Using the TV Controller ----------------------------------------------------------------------------	18
05	The Connection Panel
06	Connections
	Connecting to yourInternet network ----------------------------------------------------------------------------	21
	Connecting the TV to an SBB orSTB ----------------------------------------------------------------------------	23
	Connecting the Bathroom Speakers ----------------------------------------------------------------------------	24
	Connecting the RJP (Remote Jack Pack) ----------------------------------------------------------------------------	25
07	Setting the Hotel Option Menus
	HotelOptionmenuitems ----------------------------------------------------------------------------	28
	Welcome Message ----------------------------------------------------------------------------	37
	HotelLogo ----------------------------------------------------------------------------	37
	USB Cloning ----------------------------------------------------------------------------	38
	SettingsClonedintheHotelOptionmenu ----------------------------------------------------------------------------	40
	Setting Auto Initialise ----------------------------------------------------------------------------	43
	Updating the TV’s Software ----------------------------------------------------------------------------	46

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08	Using a Multi Code Remocon
09	Setting the Soundbar
	SamsungSoundbarandHospitalityTV ----------------------------------------------------------------------------	48
10	Editing Channels
	Channel Bank Editor(Smoovie TV Only) ----------------------------------------------------------------------------	49
	Using Channel Editor ----------------------------------------------------------------------------	50

11Anti-theft Kensington Lock

12Specifications and OtherInformation

Specifications ----------------------------------------------------------------------------	54
Environmental Considerations ----------------------------------------------------------------------------	54
Decreasingpowerconsumption ----------------------------------------------------------------------------	54
SupportedResolutionsforUHDInputSignals ----------------------------------------------------------------------------	55
DisplayResolution ----------------------------------------------------------------------------	55
Dimensions ----------------------------------------------------------------------------	57
Licences ----------------------------------------------------------------------------	59

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01 What's in the Box?

Make sure the following items are included with yourTV. If any items are missing, contact yourdealer.

Remote Control & Batteries (AAA x 2) (Not available in some locations)

Quick Setup Guide / Regulatory Guide (Not available in some locations)

Antenna adapter

(Not available in some locations)

PowerCord

DataCable(dependingonthemodel)

HotelMountKit

Cable Guide

•The items’ colours and shapes mayvary depending on the models.

•Cables not included can be purchased separately.

•Check forany accessories hidden behind orin the packing materials when opening the box.

The screen can be damaged from direct pressure when handled incorrectly. As shown in the figure, make sure to grip the edges of the screen when you lift the TV.

Do Not Touch

This Screen!

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02 TV Installation

Assembling the swivel

WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dressertop, etc. as described in the installation instructions.

TheLEDTVshaveswivelstands.YoucanconfigurethesestandssothattheTVsswivel20degreesleftandright,60 degreesleftandright,or90degreesleftandrightusingtheBRACKETHOLDERSWIVEL.

*The product ships with its stand's swivel angle set to 20°.

*20° swivel

To configure the TV so that it swivels 20° left and right, insert the prong on the bottom of the stand through the curved holeintheBracketHolderSwivelmarked20°.Then,fixtheBracketHolderSwiveltothestandusingthethreesupplied screws as shown below.

60° swivel

To configure the TV so that it swivels 60° left and right, insert the prong on the bottom of the stand through the curved holeintheBracketHolderSwivelmarked60°.Then,fixtheBracketHolderSwiveltothestandusingthethreesupplied screws as shown below.

90° swivel

ToconfiguretheTVsothatitswivels90°leftandright,removetheBracketHolderSwivel,andthenscrewthethree supplied screws into the stand as shown below.

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Installing the LED TV Stand

Assembling the Stand and Components

When installing the stand, use the provided components and parts.

A	B	BN96-32380B (M4 x L14)
	C	or
		BN96-32380C (M4 x L14)
	D	BN96-49299A(M4 x L14)
		or
		BN96-49315A(M4 x L14)
Stand	Guide Stand	Screws	Cable Guide
1	2
	x 4
	(M4 x L14)

• Place a soft cloth overthe table to protect the TV, and then place the TV so that its screen faces down toward the table surface.

• Insert the Stand Guide into the slot on the bottom of the TV.

• Slide and assemble it to the end line in the direction of arrow.

3

4

x 4 (M4 x L14)

Tight the bottom screw first, and upperscrew last.

• Progress the assembly of screw in the manual’s order.

NOTE

•Make sure to distinguish between the front and back of each component when assembling them.

•Make sure that at least two persons lift and move the TV.

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Assembling the Hotel Mount Kit

A

B

C

D

Short Bolt x 2	LongBoltx2	Washerx 2	Nut x 2

A or B

C

D

[ Affix the stand to a flat surface such as a dressertop, desk top,

orentertainment centre as shown.

WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dressertop, etc. with theHotelMountKitasdescribedintheseinstructions.

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Installing the wall mount kit

YoucanmounttheTVonthewallusingawallmountkit(soldseparately).

Wall mount bracket					TV

C

• The Product shape may differdepending on the model.

The wall mount kit (sold separately) allows you to mount the TV on a wall.

Fordetailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician forassistance when installing the wall mount bracket. Samsung Electronics is not responsible forany damage to the product orinjury to yourself orothers if you select to install the TV on yourown.

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Securing the TVto the Wall

Caution: Pulling, pushing, orclimbing on the TV may cause the TV to fall. In particular, ensure yourchildren do not hang on ordestabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyerincluded with yourTV. Foradded stability and safety, you can purchase and install the anti-fall device.

Preventing the TVfrom falling

1.Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.

–Youmayneedadditionalmaterialsuchaswallanchorsdependingon the type of wall.

2.Usingtheappropriatelysizedscrews,firmlyfastenasetofbracketstothe

TV.

–Forthe screw specifications, referto the standard screw part in the tableunder"WallMountKitSpecifications(VESA)".

3.Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.

–Install the TV nearthe wall so that it does not fall backwards.

–Connect the string so that the brackets fixed to the wall are at the same height as orlowerthan the brackets fixed to the TV.

•The product colourand shape may vary depending on the model.

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Wall Mount Kit Specifications (VESA)

Install yourwall mount on a solid wall perpendicularto the floor. If you are attaching the wall mount to building materials otherthan plasterboard, contact yournearest dealer. If installed on a ceiling orslanted wall, the TV may fall and cause severe personal injury.

•The wall mount kit is not supplied, but sold separately.

•NOTE

–Standard dimensions forwall mount kits are shown in the table below.

–Samsung wall mount kits contain a detailed installation manual. All parts necessary forassembly are provided.

–DonotusescrewsthatdonotcomplywiththeVESAstandardscrewspecifications.

–DonotusescrewsthatarelongerthanthestandarddimensionordonotcomplywiththeVESAstandardscrew specifications. Screws that are too long may cause damage to the inside of the TV set.

–Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws may differdepending on the wall mount specifications.

–Donotfastenthescrewstoofirmly.Thismaydamagetheproductorcausetheproducttofall,leadingto personal injury. Samsung is not liable forthese kinds of accidents.

–Samsung is not liable forproduct damage orpersonal injurywhen a non-VESA ornon-specified wall mount is used orthe consumerfails to follow the product installation instructions.

–DonotmounttheTVatmorethana15degreetilt.

–Always have two people mount the TV onto a wall.

TV size in	VESA screw hole specs				C (mm)	Standard Screw	Quantity
inches	( * ) in millimetres
43	200 x 200	379.3	90.4	262.0	20-22	M8	4

Do not install yourwall mount kit while yourTV is turned on. This may result in personal injuryfrom electric shock.

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Providing properventilation foryourTV

When you install yourTV, maintain a distance of at least10 cm between the TV and otherobjects (walls, cabinet sides, etc.) to ensure properventilation. Failing to maintain properventilation may result in a fire ora problem with the product caused by an increase in its internal temperature.

•When you install yourTVwith a stand ora wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by anothermanufacturermay cause difficulties with the product orresult in injury caused by the product falling.

	Installation with a stand	Installation with a wall mount
	10 cm		10 cm
10 cm	10 cm	10 cm	10 cm
			10 cm

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03 The Remote Control

About the Buttons on the Remote Control

•The images, buttons, and functions of the remote control may differdepending on the model.

•The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.

•If you use the remote control that comes with yourTV to control anotherTV, some functions may not operate normally.

Turns the TV on and off.	Displaysandselectstheavailable
	video sources.

Gives direct access to channels.

Alternately selects Teletext mode,

Full > Double > Mix > Off.

Adjusts the volume.

LaunchesHome Menu.

Displaysthemainon-screenmenu.

Quickly select frequently used functions. (Not available)

E(Select)

Press this button to select orrun a focused item.

Returns to the previous menu or channel.

ALARM

Enterthe houryou want the TV to turn on.

X

Turnsthe3Dimageonoroff.(Not available)

SUBT.

When pressed the button, the

Accessibility Shortcuts menu appears.

DisplaystheGuide screen.

(This function may not be available in specific geographical areas.)

Turns the sound on/off.

Changes the current channel.

LaunchestheChannel List.

LaunchestheAPPS.

Press to display information on the

TV screen.

Moves the cursor, selects the onscreen menu items, and changes the values seen on the TV's menu.

Exits the menu.

Use these buttons according to the directions on the TV screen.

Use these buttons with specific features. Use these buttons according to the directions on the TV screen.

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Installing batteries into the remote control (Battery size: AAA)

1

2

3

Match the polarity of the batteries to the symbols in the battery compartment.

•Use the remote control within 7 m of the TV.

•Bright light may affect the performance of the remote control. Avoid using nearbright fluorescent lights orneon signs.

•The colourand shape of the remote mayvary depending on the model.

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04 Initial Setup

When you turn on yourTV forthe first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit yourviewing environment.

If you already completed the Initial Setup, run the Initial Setup again using the following menu.

• Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > System > TV Reset

If you select TV Reset, the TV resets all values to theirfactory defaults. When the TV turns off, press the POWER button on the remote control to turn on the TV. The TV starts the Initial Setup.

• The image on yourTV may differfrom the image below depending on the model and geographical area.

			Next
	Region Settings		Select the region settings
		Country List	• Before select region, referto the country list information on the right.
correctly	automatically restart to apply them.
Change the region settings if you are located in North America, Latin
America, or Europe. Your TV might not function if the region settings are not
	configured.Whenthe region settings are changed,yourTVwill
1			• If you select the incorrect region, execute TV Reset again afterthe Initial Setup is
			completed.
			• If the region is changed, the TV automatically turns off and on.

Next

Welcome to Samsung TV!

Select your language to start the on screen setup.

2	Bienvenue!	Use the Up and Down buttons to change the
	Welcome!
		language.

Bienvenido!

Selecting yourlanguage

Youcanchangethemenulanguage.

	Next	Selecting yourTV installation type
	TV installation Type	• Basic TV Setup: Select to proceed to the next step to set the basic options for
		using yourTV.
	Select your TV installation type.
3	Basic TV Setup	• Cloning Mode: Copy the system settings from the USB orserverto the TV.
	Start basic setup to use your TV.	• Factory Menu: End Initial Setup and go to Hotel Option menu directly.
	Factory Menu
	Cloning Mode

•If you select the incorrect TV installation type, execute TV Reset again afterthe Initial Setup is completed.

1	2	3	Next

ConfigureyourTV

Setthe basic optionsto useyourTV.

4	Location	Others	Select the country that you are currently in.
	Picture Mode	Standard

Setting basic options forusing yourTV

•Location:Youcanselectthecountrythatyouarecurrentlyin.

•Picture Mode:Youcanselectthepicturemodethatprovidesthebestviewing experience.

	Previous	2	3	Next
		Terr./Cable Signal Detected
		Select each item and choose the correct setting. Then select Next to search for channels.
5		Select the connected aerial that you want to use to get channels
		Aerial	Terrestrial
		Channel Type	Digital & Analogue

Next

Selecting the broadcasting signal

• Youcanselectingtheconnectedaerialthatyouwanttousetogetchannels.

Previous	2	3	Next

Scan Channels

Scanning for channels...

6

Digital

- TV

- Radio

- Data/Other

Analogue

Scanning Channel

•Afterchannel sanning is completed, select Next orpress the right directional button on the remote control.

•When the RF cable is not connected, this step is skipped.

Stop

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					Setting the current time
	Previous	2 3		Next	• If the TVwill be tuned to digital broadcast channels, and these channels transmit
	Clock Settings				date and time information, set the Clock Mode to Auto. The TVwill set the date
	Set the correct time by applying daylight saving time (if				and time automatically.
7	required) and setting your local time zone.				• If the TVwill not be tuned to digital broadcast channels, set the Clock Mode to
	Date	--/--/----	--:-- --
	Clock Mode	Auto	Current Time
	Time	--:-- --			Manual, and then set the date and time on the TV manually.
	Time Zone	Auto
	DST	Off			• Set DST (DaylightSavingTime)toOn orOff to apply to the TV.

• Selectyourtimezone.

Setup Complete!

Your TV is now ready to use.

8

Setup complete

Select the Done button to complete the Initial Setup. Then Hotel Option menu appears. Press POWER button on the remote control to exit.

Done

Using the TV Controller

YoucanturnontheTVwiththeTV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller is pressed while the TV is On. Formore information about its usage, refer to the figure below.

•The screen may dim if the protective film on the SAMSUNG logo orthe bottom of the TV is not detached. Please remove the protective film.

Control menu
: Poweroff	: Volume Up
: Channel Up	: VolumeDown
: ChannelDown	: Source

TV Controller/ Remote control sensor

Press: Move

Press & Hold: Select

The TV Controller is located on the bottom of the TV.

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