USER MANUAL
HW-Q7CR
SAFETY INFORMATION
• The following also applies to the Wireless
Subwoofer (PS-WR75B).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF E LECTRIC S HOCK.
DO NOT OP EN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
comes with important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that a safety connection to electrical
earth (ground) is not required.
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : Rated voltage marked
with this symbol is AC voltage.
DC voltage : Rated voltage marked
with this symbol is DC voltage.
Caution. Consult Instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be
securely attached to the oor/wall in
accordance with the installation instructions.
• This product contains chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm.
CAUTION
• Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases, on the apparatus.
• To turn this apparatus of f completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
FCC NOTE (for U.S.A):
FCC Supplier’s Declaration of Conformity
Responsible Party - U.S. Contact Information:
Samsung Electronics America, Inc.
85 Challenger Road.
Ridgeeld Park, NJ 07660
Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement :
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
ENG - ii
FCC Caution :
• Any changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate this equipment.
• This product satises FCC regulations when
shielded cables and connectors are used to
connect the unit to other equipment.
To prevent electromagnetic interference with
electric appliances, such as radios and
televisions, use shielded cables and
connectors for connections.
Class B FCC Statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Par t 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful inter ference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one of the
following measures:
• Reorienting or relocating the receiving
antenna.
• Increasing the separation between the
equipment and receiver.
• Connecting the equipment to an outlet that is
on a different circuit than the radio or TV.
• Consulting the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement :
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device
and its antenna(s) must not be co-located or
operated in conjunction with any other antenna or
transmitter.
Important Safety Instructions
Read these operating instructions carefully
before using the unit. Follow all the safety
instructions listed below. Keep these operating
instructions handy for future reference.
1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings.
Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
9. Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with one
wider than the other. A grounding type plug
has two blades and a third grounding prong.
The wide blade or the third prong are
provided for your safety. If the provided plug
does not t into your outlet, consult an
electrician for replacement of the obsolete
outlet.
ENG - iii
10. Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specied
by the manufacturer.
12. Use only with the cart, stand,
tripod, bracket, or table
specied by the manufacturer,
or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14. Refer all servicing to qualied service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (3~4 inches).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use.
To fully turn off the unit, disconnect the AC
plug from the wall outlet. Unplug the unit if
you intend to leave it unused for a long
period of time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ENG - iv
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specications.
FULL MANUAL
You can access the FULL MANUAL on Samsung’s on-line
customer support center by scanning the QR code on the left.
To see the manual on your PC or mobile device, download the
manual in document format from Samsung’s website.
(http://www.samsung.com/support)
Design, specications, and App screen are subject to change without prior notice.
ENG - v
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Right Side Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 3
03 Connecting the Soundbar 4
Connecting Electrical Power
Connecting the Soundbar to the Subwoofer
– Automatic connection between the Subwoofer and the Soundbar
– Manually connecting the Subwoofer if automatic connection fails
Connecting an SWA-8500S (Sold Separately) to your Soundbar
-------------------------
-------------------------
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-------------------------
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04 Connecting to your TV 9
Method 1. Connecting with a Cable
– Connecting a TV using an HDMI Cable
– Connecting using an Optical Cable
Method 2. Connecting Wirelessly
– Connecting a TV via Bluetooth
– Connecting via Wi-Fi
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05 Connecting an External Device 15
Connecting using an HDMI Cable (Capable of Dolby Atmos decoding
and playback)
Connecting using an HDMI Cable
Connecting using an Optical Cable
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4
5
5
6
7
9
9
10
11
11
13
15
16
17
ENG - vi
06 Connecting a Mobile Device 18
Connecting via Bluetooth
Connecting via Wi-Fi (Wireless Network)
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-------------------------
07 Using the Remote Control 20
How to Use the Remote Control
Adjusting the Soundbar volume with a TV remote control
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20
23
08 Installing the Wall Mount 24
Installation Precautions
Wallmount Components
-------------------------
-------------------------
24
24
09 Installing the Holder-Feet 26
Holder-Feet Components
-------------------------
26
10 Software Update 27
11 Troubleshooting 28
18
19
12 License 29
13 Open Source License Notice 30
14 Important Notes About Service 30
15 SpecicationsandGuide 31
Specications
-------------------------
ENG - vii
31
01 CHECKING THE COMPONENTS
PAIR
SOUND
MODE
VOL WOOFER
SOUNDBAR
Soundbar Main Unit Subwoofer Remote Control
(AH59-02767C)
Batteries
1 2
HDMI Cable
/
(BN39-01997A)
Optic al Cable
(AH39-00779A)
Power Cord
(Subwoofer)
(3903-000853)
Wall Mount Guide
(AH63-04369C)
AC/DC Adapter
(Main Unit)
(BN44-00887A)
x 2
Holder-Foot
(AH81 -0972 2A )
x 2
Holder-Screw
(AH61-04110A)
x 2
Holder-Support
(AH81-09721A)
x 2
Bracket-Wall
Mount
(AH61-04235A)
Screw (Holder-Foot)
(AH81 -0972 3A )
(6001-001202)
x 2
x 2
Screw
(Wall Mount)
• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
• The power components are labelled (1, 2). For more information about power connections, see
page 4.
• To purchase additional components or optional cables, contact a Samsung Service Center or
Samsung Customer Care.
• Depending on the region, the appearance of the AC plug may differ from the plug displayed above,
or it may be supplied integrated with the AC/DC adapter.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.
ENG - 2
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
Right Sid e of the Soundba r
Position the product so that the
"Samsung Harman Kardon" logo is
located on the top.
Bottom Panel of the Soundbar
Volume
Power
Display
Source Selects the source input mode. (D.IN / HDMI / WIFI / BT)
NETWORK Press to connect to a wireless net work (Wi-Fi) via the SmartThings app.
SERVICE Connect a USB storage device to upgrade the product's software.
DC 19V Connect the AC/DC power adapter. (Power Supply In)
HDMI IN
HDMI OUT Connect to the HDMI (ARC) jack on a TV.
D.IN Connect to the digital (optical) output of an external device.
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
ENG - 3
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2) to connect the Subwoofer and Soundbar to an electrical outlet in the
following order:
1 Connect the power cord to the Subwoofer.
2
Connect the power adapter to the Soundbar and then to a wall socket.
See the illustrations below.
• For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
2 AC/DC Adapter
POWER
Rear of Subwoofer
1 Power Cord
Connecting
Electric al Power
DC 19V
(Power Jack)
Bott om of the
Soundbar Main Unit
ENG - 4
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Successfully connected
(normal operation)
Standby (with the Soundbar
main unit turned off)
Connection failed
-
Check if the power cable attached to the
main Soundbar unit is connected properly
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 6.
Check if the power cable attached to the
main Soundbar unit is connected properly.
Connect again. See the instructions for
manual connection on page 6.
See the contact information for the
Samsung Service Center in this manual.
Blue
Red On
Red and
blue
On
Blinking Recovering the connection
Blinking Malfunction
ENG - 5
Manually connecting the Subwoofer if automatic connection fails
Before per forming the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
• The Soundbar will automatically power on when ID SET is complete.
PAIR
5 Sec
“Sam sung Harman Kard on” logo is on the top
3. Check if the LINK LED is solid blue (connection complete).
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.
Blue is On
ENG - 6
ID SET
Connecting an SWA-8500S (Sold Separately) to your Soundbar
L
R
POWER
ID SET
LINK
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-8500S, sold separately) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
– The speaker cables are color coded.
L
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-LEFT SURROUND-RIGHT
ID SET
SURROUND-LEFT
POWER
SURROUND-RIGHT
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
• The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer
to the SWA-8500S user manual.
L
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
R
ID SET
POWER
5 Sec
STANDBY
LINK
Blue blinking
ENG - 7
3. Press and hold the Up button on the remote control for at least 5 seconds.
LINK
• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
• The Soundbar will automatically power on when ID SET is complete.
PAIR
5 Sec
“Sam sung Harman Kard on” logo is on the top
ID SET
CAUTION
• If your Soundbar was playing music when it connects to the SWA-8500S, you may hear some
stuttering from the woofer as the connection nalizes.
4. Check if the LINK LED is solid blue (connection complete).
The LINK LED indicator stops blinking and
STANDBY
LINK
Blue is On
5. If the SWA-8500S is not connected, repeat the procedure from Step 2.
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Receiver Module.
ENG - 8
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when
the Soundbar is connected to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
Connecting a TV using an HDMI Cable
Connec t to the HDMI IN
(ARC) p ort of your T V.
HDMI IN
(ARC)
HDMI Cable
Bott om of the Soundba r
Connec t to the HDMI OUT ( TV-ARC)
port o f the Soundbar mai n unit.
TV ARC
1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the gure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
• If TV sound is inaudible, press the (Source) button on the remote control or on the right side
of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
ENG - 9
Right Sid e of the Soundbar
• If “T V ARC” does not appear in the display window of the Soundbar main unit, conrm that the
HDMI cable is connected to the correct port.
• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
Connecting using an Optical Cable
Bott om of the Soundba r
OPTICAL OUT
Optic al Cable
D.IN
1. Connect the DIGITAL AUDIO IN (OP TICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the (Source) button on the right side panel or remote control, and then select the “D.IN”
mode.
Right Sid e of the Soundbar
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable as described in Step 1 above.
2. Press the Left button on the remote control (the blue spot in the illustration
to the right) for 5 seconds to turn Auto Power Link on or off.
• Auto Power Link is set to ON by default.
(To turn off this function, press the Left button on the remote for 5 seconds.)
• Depending on the connected device, Auto Power Link may not function.
• This function is only available in the “D.IN” mode.
ENG - 10
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
• Only one TV can be connected at a time.
PAIR
OR
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR)
a. Press the (Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Q7CR” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
If the device fails to connect
• If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Q7CR”) appears in the list, delete
it.
• Then repeat steps 1 through 3.
ENG - 11
Disconnecting the Soundbar from the TV
Press the (Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 32.8 ft.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 12
Connecting via Wi-Fi
Pre-connection Checklist
1. Conrm that your Samsung Smart TV was released after 2013. This function is compatible only
with Samsung Smart TVs released after 2013.
2. Make sure your Wireless router (Wi-Fi) is ready and working.
3. Make sure that the TV is connected to the Wireless router (your Wi-Fi net work).
Right Sid e of the Soundbar
Step 1 : Connecting the Soundbar to Wi-Fi
1. Press the (Source) button on the right side of the Soundbar or on the remote control to select
“WIFI” mode.
• When using selected Samsung TVs (2016 ~ 2018 Samsung Smart TVs that support Bluetooth.)
– If you select “WIFI” mode when the TV is turned on, the TV screen displays a pop-up
window providing instructions on how to automatically connect the Soundbar to a wireless
router (Wi-Fi). Refer to the instructions in the pop-up window of the TV.
Right Sid e of the Soundbar
WIFI
2. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
3. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
iOSAndroid
4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your
Wi-Fi network.
ENG - 13
SmartThings app
Step2:ConguringSettingsontheTV
• If the TV disconnects from your wireless network after you change the input source to the
Soundbar, use the TV menu to connect the TV to the network again.
For TVs released in 2019
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Q7CR (Wi-Fi)
For TVs released in 2018
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Q7CR (Wi-Fi)
For TVs released in 2017
Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Q7CR (Wi-Fi)
For TVs released in 2016
Home ( ) Settings ( ) Sound Select Speaker [AV] Samsung Soundbar Q7CR (Wi-Fi)
For TVs released in 2015
Menu Sound Speaker List
For TVs released in 2014
Menu Sound Speaker Settings Multiroom Link - Settings
NOTES
• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi
connection between the TV and Soundbar. Contact your Internet service provider for details.
• If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
• Because the menus may differ depending on the year of manufacture, refer to your TV manual.
ENG - 14
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback)
• When you use Dolby Atmos®: If the input source is Dolby Atmos®, 3.1.2 channels are outputted.
When Dolby Atmos® is active, the Soundbar’s sound effect modes controlled by the SOUND MODE
button are not available.
• Important: This product supports Dolby Atmos® only in HDMI mode.
Bott om of the Soundba r
External Dev ice
HDMI OUT
HDMI Cable
HDMI IN
(ARC)
1. Connect an HDMI cable from the HDMI IN jack on the back of the product to the HDMI OUT jack on
your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the back of the product to the HDMI
IN jack on your TV.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“HDMI”.
4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.
NOTE
• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.
HDMI Cable
HDMI
Right Sid e of the Soundbar
ENG - 15
ConguringDolbyAtmos®onyourBDplayerorotherdevice.
• Open the audio output options on the settings menu of your BD player or other device and make
sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to
Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
• Make sure that the content supports Dolby Atmos®.
Connecting using an HDMI Cable
Bott om of the Soundba r
External Dev ice
HDMI OUT
HDMI Cable
HDMI IN
(ARC)
1. Connect an HDMI cable from the HDMI IN jack on the back of the product to the HDMI OUT jack on
your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the back of the product to the HDMI
IN jack on your TV.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“HDMI”.
4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.
HDMI Cable
HDMI
Right Sid e of the Soundbar
ENG - 16
Connecting using an Optical Cable
BD / DVD play er /
Set-top b ox /
Game cons ole
OPTICAL OUT
Optic al Cable
Bott om of the Soundba r
D.IN
1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable.
2. Select “D.IN” mode by pressing the (Source) button on the right side panel or on the remote
control.
Right Sid e of the Soundbar
ENG - 17
06 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
• You cannot connect more than one Bluetooth device at a time.
PAIR
Bluetooth device
OR
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR)
a. Press the (Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[ AV ] Samsung Soundbar Q7CR” from the list that appears.
• When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music les from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
• If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Q7CR”) appears in the list, delete
it.
• Then repeat steps 1 and 2.
NOTE
• After you have connected the Soundbar to your mobile device the rst time, use the “BT READY”
mode to reconnect. See Page 12 for details.
For more information about Bluetooth connections, refer to “Connecting a TV via
Bluetooth” on pages 11 ~ 12.
ENG - 18
Connecting via Wi-Fi (Wireless Network)
• Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet
radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode.
• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is
required.
Right Sid e of the Soundbar
Mobile device
The initial connection
1. Press the (Source) button on the right side of the Soundbar or on the remote control to select
“WIFI” mode.
Right Sid e of the Soundbar
WIFI
2. Install and launch the SmartThings app on your mobile device (e.g. smartphone or tablet).
iOSAndroid
3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to Wi-Fi.
NOTE
• To learn about using the SmartThings app and connecting to other devices (from Amazon, the
SWA-8500S, etc), refer to the FULL MANUAL for your Soundbar on the Samsung web site
(www.samsung.com/support).
ENG - 19
SmartThings app
07 USING THE REMOTE CONTROL
PAIR
PAIR
How to Use the Remote Control
PAIR
SOUND
MODE
VOL WOOFER
SOUNDBAR
SOUND MODE
Power
Source
Mute
SOUND
MODE
PAIR
Bluetooth
PAIR
Turns the Soundbar on and off.
Press to select a source connec ted to the
Soundbar.
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
You can selec t the desired sound mode by
choosing STANDARD, SURROUND, or GAME PR O.
Press the PAIR button. “BT PAIRING” appears
in the Soundbar ’s display.
You can connec t the Soundbar to a new
Bluetooth device in this mode by selec ting the
Soundbar from the Bluetooth device's search
list.
ENG - 20
Play / Pau se
(BT/W i-F i)
Up/Down/
Left/Right
Press the p button to pause a music le temporarily.
When you press the but ton again, the music le plays.
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music le. Press the Left but ton to select the
previous music le.
• Anynet+ / Auto P ower Link
You can turn Anynet+ and Auto Power Link on or off.
Anynet+ and Auto Power Link are turned on and turned of f by the Right and Left
buttons respectively.
– Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable,
you can control your Soundbar with a Samsung TV remote control.
Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
– Auto Power Link : If the Soundbar is connected to your TV through a digital optical
cable, the Soundbar can automatically turn on when you turn on your T V. Press
and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
– Anynet+ / Auto Power Link are set to ON by default.
• ID SET
Press and hold the Up but ton for 5 seconds to complete ID SET (when connecting to an
accessary item).
ENG - 21
PAIR
SOUNDBAR
SOUNDBAR
SOUND
MODE
PAIR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
SOUNDBAR
SOUNDBAR
Sound Control
You can selec t TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL,
REAR LEVEL, and VIRTUAL ON/OFF.
• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL or
FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by
using the Up/Down buttons.
• If the video on the T V and audio from the Soundbar are not synchronized, select SYNC
in Sound Control, and then set the audio delay between 0~300 milliseconds by using
the Up/Down buttons.
• If Surround Speakers are connec ted, select RE AR LEVEL and then use the Up/Down
buttons to adjust the volume within a -6 to +6 range. The VIRTUAL Speaker function
can be turned ON/OFF by using the Up/Down buttons.
• SYNC is only supported for some functions.
WOOFER
VOL
SOUND
MODE
WOOFER
VOL
SOUND
MODE
WOOFER
VOL
Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to
+6. To set the subwoofer volume level to 0, press the but ton.
SOUND
MODE
WOOFER
VOL
SOUND
MODE
WOOFER
VOL
Push the button up or down to adjust the volume.
• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 22
Adjusting the Soundbar volume
SOUNDBAR
SOUNDBAR
SOUNDBAR
with a TV remote control
If you have a Samsung TV, you can adjust
the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
First use the TV menu to set the TV audio on your
Samsung TV to external speakers, then use your
Samsung remote to control the Soundbar’s
volume. For more information, see the TV’s user
manual. The default mode for this function is
control by a Samsung TV remote. If your TV is not
a Samsung TV, follow the directions below to
change the settings of this function.
1. Turn Off the Soundbar.
BYE
2. If you do not want to use this function, push
up and hold the WOOFER button for
5 seconds repeatedly until “OFF-TV
REMOTE” appears in the display.
4. If you want to return the Soundbar to the
default mode (control by a Samsung TV
remote), push up and hold the WOOFER
button for 5 seconds repeatedly until
“SAMSUNG-TV REMOTE” appears in the
display.
SOUND
MODE
5 Sec
WOOFER
VOL
(Default mode)
SAMSUNG-TV REMOTE
– Each time you push the WOOFER button
up and hold it for 5 seconds, the mode
switches in the following order:
“SAMSUNG-TV REMOTE” (Default mode)
→ “OFF‑TV REMOTE” → “ALL‑TV REMOTE”.
– This function may not be available,
depending on the remote control.
– For manufacturers that support this
feature, refer to the FULL MANUAL for
your Soundbar on the Samsung web site
(www.samsung.com/support).
– This volume control function works with
IR TV remotes only. It does not work with
Bluetooth TV remotes (remotes that
require pairing).
SOUND
MODE
5 Sec
WOOFER
VOL
OFF-TV REMOTE
3. If you want to control the Soundbar with
your TV’s remote, push up and hold the
WOOFER button for 5 seconds repeatedly
until “ALL-TV REMOTE” appears in the
display. Then, use your TV’s menu to select
external speakers.
SOUND
MODE
5 Sec
WOOFER
VOL
ALL-TV REMOTE
ENG - 23
08 INSTALLING THE
WALL MOUNT
Wallmount Components
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high
temperature or humidity.
• Verify whether the wall is strong enough to
support the product ’s weight. If not, reinforce
the wall or choose another installation point.
• Purchase and use the xing screws or
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
possible, x the support screws into wall
studs.
• Purchase wall mounting screws according to
the type and thickness of the wall you want to
mount the Soundbar on.
– Diameter: M5
– Length: 1 3/8 inches or longer
recommended.
• Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
• Make sure the unit is turned off and
unplugged before you install it. Otherwise, it
may cause an electric shock.
Wall Mount Guide (AH63-04369C)
x 2
Holder-Screw
(AH61- 04110A)
Bracket-Wall Mount
1. Place the Wall Mount Guide against the wall
surface.
• The Wall Mount Guide must be level.
• If your TV is mounted on the wall, install
the Soundbar at least 2 inches (5 cm)
below the TV.
(6001-001202)
x 2
(AH61-042 35A)
2 inches or more
x 2
Screw
ENG - 24
2. Align the Wall Mount Guide’s Center Line
with the center of your TV (if you are
mounting the Soundbar below your TV), and
then x the Wall Mount Guide to the wall
using tape.
• If you are not mounting below a TV, place
the Center Line in the center of the
installation area.
Center Line
3. Push a pen tip or sharpened pencil tip
through the center of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
5. Push a screw (not supplied) through each
Holder-Screw, and then screw each screw
rmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
• Remove the Holder-Feet and
Holder-Supports if they are attached.
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
• If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
use.
• When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of S oundbar
Right end o f Soundbar
ENG - 25
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
09 INSTALLING THE
HOLDER-FEET
Holder-Feet Components
x 2 x 2
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
on the Holder-Screws.
• Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that the Bracket-Wall
Mounts rest securely on the
Holder-Screws.
Holder-Foot
(AH81-09722A )
Screw (AH81-09723A )
• The Holder-Feet raise the Soundbar so you
can install the Soundbar in front of your TV
and above the legs of the TV’s stand. See the
illustration below.
• You can set the Holder-Feet to one of three
different heights.
• Using the Holder-Feet, you can adjust the
distance between the Soundbar and your TV
to t your TV stand’s shape.
Holder-Support
(AH81-09721A )
x 2
TV
ENG - 26
Raising the Soundbar 0.6 inches
(15 mm)
1. Use the 2 supplied Screws to x the two
Holder-Feet to the wall mount assembly on
the bottom panel of the Soundbar.
Raising the Soundbar 0.8 inches
(20 mm)
1. Attach the two Holder-Feet to the two
Holder-Supports, as shown in the gure
below.
10 SOFTWARE
UPDATE
When the Soundbar is connected to the Internet,
software updates automatically occur even when
the Soundbar is turned off.
• To use the Auto Update function, the
Soundbar must be connected to the Internet.
The Wi-Fi connection to the Soundbar will be
terminated if the Soundbar’s power cord is
disconnected or the power is cut off. If the
power is cut off, when the power comes back
on or you reconnect the power cord, turn on
the Soundbar, and then reconnect it to the
Internet.
2. Use the 2 supplied Screws to x the two
Holder-Feet to the Wall Mount assembly on
the bottom panel of the Soundbar.
ENG - 27
11 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
; Connect the power plug to the outlet.
A function does not work when the button
is pressed.
Is there static electricity in the air?
; Disconnect the power plug and connect it
again.
Sound dropouts occur in BT mode.
; See the Bluetooth connection sections on
pages 11 and 18.
Sound is not produced.
Is the Mute function on?
; Press the (Mute) button to cancel the
mute function.
Is the volume set to minimum?
; Adjust the Volume.
The remote control does not work.
Are the batteries drained?
; Replace with new batteries.
Is the distance between the remote control and
Soundbar main unit too far?
; Move the remote control closer to the
Soundbar main unit.
The red LED on the subwoofer blinks and
the subwoofer is not producing sound.
This issue can occur if the subwoofer is not
connected to the Soundbar main unit.
; Try to connect your subwoofer again.
(See page 5.)
The subwoofer drones and vibrates
noticeably.
Try to adjust the vibration of your subwoofer.
; Push the WOOFER button on your remote
control up or down to adjust the subwoofer
volume. (to -12, or between -6 ~ +6).
Cannot connect to the TV.
If connected via a wired network
; Check if the cable is connected correctly.
– Check the port name to make sure
that the cable is connected to the
correct port. For instructions, see the
page explaining each connection
method.
; Press the (Source) button on the right
side panel of the Soundbar or on the
remote control to check if the mode is
correct.
If connected via a wireless network
; Connected via Bluetooth
1. Switch the Soundbar to “BT PAIRING”
mode, and then use the TV to search
again. (See page 11 for details.)
ENG - 28
; Connected via Wi-Fi
1. Check if the TV is a compatible model.
• Only Samsung Smart TVs released
after 2013 are supported.
2. Check if the TV is connected to Wi-Fi.
• If the TV is not connected to Wi-Fi, use
the network menu on the TV to
establish a connection. (See the TV
user manual.)
3. Check if the Soundbar is connected to
Wi-Fi.
• When the Soundbar is connected, you
can nd it in the list of speakers on
your mobile device when you run the
SmartThings app. See page 19 for
details.
4. Check for a DFS channel.
• If your wireless router (Wi-Fi) is using a
DFS channel, you cannot establish a
Wi-Fi connection between the TV and
Soundbar. Contact your Internet
service provider for details.
12 LICENSE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, Dolby Audio,
Dolby Digital Plus, Pro Logic, and the double-D
symbol are trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing
Limited. DTS, the Symbol, & DTS and the Symbol
together, DTS:X, and the DTS:X logo are
registered trademarks and/or trademarks of
DTS, Inc. in the United States and/or other
countries. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Denition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
ENG - 29
• The Spotify Software is subject to third
party licenses found here :
www.spotify.com/connect/third-party-
licenses.
• For more information about Spotify
Connect, please visit www.spotify.com/
connect
13 OPEN SOURCE
LICENSE NOTICE
For further information on Open Sources used in
this product, please visit the website:
http://opensource.samsung.com
14 IMPORTANT
NOTES ABOUT
SERVICE
• Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.
• An administration fee may be charged if
ei ther:
a. An engineer is called out to your home at
your request and there is no defect in the
product.
b. You bring the unit to a repair center and
there is no defect in the product.
• You will be advised of the amount of the
administration fee before any work is done or
a home visit is made.
• If you have a problem with this product, we
strongly recommend you read the
appropriate section of this manual, visit the
Support page for your product at
www.samsung.com, or call Samsung Product
Support (1-800-726-7864) to nd an answer
before you contact a service center for a
repair.
ENG - 30
15 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-Q7CR
Weight 7.9 lbs (3.6 kg)
Dimensions (W x H x D)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10 % ~ 75 %
AMPLIFIER
Rated Output power 30W x 5 + 10W x 2, 6ohm x 4 + 4ohm x 3
Supported play formats
Subwoofer Name PS-WR75B
Weight 21.6 lbs (9.8 kg)
Dolby Atmos (True HD / Digital Plus), DTS:X
43.3 x 2.3 x 3.9 inches
(1100.0 x 59.0 x 100.0 mm)
LPCM 8ch, Dolby Digital,
Dimensions (W x H x D)
AMPLIFIER
Rated Output power 160W
8.1 x 15.9 x 15.9 inches
(205.0 x 403.0 x 403.0 mm)
NOTES
• Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
• Weight and dimensions are approximate.
• Dispose unwanted electronics through an approved recycler.
To nd the nearest recycling location, go to our website: www.samsung.com/recycling or call
1-800-SAMSUNG.
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
Wi-Fi
Port deactivation method
Bluetooth
Port deactivation method
Press at the center of the WOOFER (or BASS) button on the remote
control for 30 seconds or longer to turn the Wi-Fi On / Off.
Press the NETWORK button on the bottom panel of the Soundbar
for 30 seconds to turn Bluetooth On / Off.
ENG - 31
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defec ts in materials and workmanship for a limited
warranty period of:
One (1) Year Par ts and Labor *
(*90 Days P arts and Lab or for Commercial U se)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contac t SAMSUNG for problem determination and
service procedures. Warranty service can only be per formed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center. Transportation of the product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specied above.
All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software product s distributed by SAMSUNG under the SAMSUNG brand
name are set forth in the applicable end user license agreement . Non-SAMSUNG hardware and software products,
if provided, are on an “AS IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and
shall not apply to the following, including, but not limited to: damage which occurs in shipment; deliver y and
installation; applications and uses for which this produc t was not intended; altered product or serial numbers;
cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in
service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to
follow operating instructions, cleaning, maintenance and environmental instructions that are covered and
prescribed in the ins truction book; product removal or reinstallation; reception problems and distortion related to
noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUAR ANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO RE ALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER
SPECIAL , INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILIT Y TO USE THIS
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUC T SOLD BY SAMSUNG AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER ’S PROPERTY AND TO OTHERS AND
THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUC T SOLD BY SAMSUNG
NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG . THIS LIMITED WARR ANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic legal rights, and
you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG customer care center.
The benets of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED
FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE
PROHIBITED. For a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
Certifi cation model only
QUESTIONS OR COMMENTS?
COUNTRY
IN THE US
© 2019 Sams ung Electronics Co., Ltd . All rights res erved.
AH81-09737A-01
NSPBI00412A-01
CALL
1-800-SAMSUNG
(726-7864)
OR VISIT US ONLINE AT WRITE
www.samsung.com/us/support
Samsun g Electron ics Americ a, Inc.
85 Challenger Road
Ridgefi eld Park, NJ 07660
AH81-09737A-01
NSPBI00412A-01
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