If there are the Contents not included in this book, please refer to K-zone Service Manual
- This Document can not be used without Samsung's authorization -
- Contents -
1. Precautions
1) General After-Sales Service Precautions
2) Safety Precautions
3) Ground
4) Static Electricity Precautions
2. Introduction and Specification
1) Introduction
2) Specification
3) Specification comparison between R50 and R65.
4) Wireless LAN Specification
5) Option list
6) The seperate sale list
3. Function
1) Construction of System
2) Keyboard
3) Multi Card Slot
4) PC Card Slot
5) SPDIF Port
6) ASF and Core Multi Processing
7) Description of Main board
4. Disassembly and Reassembly
1) Disassembly and Reassembly of R65
2) Disassembly and Reassembly of P50
5. Troubleshooting
1) General
2) Debugging Flow Chart
3) System Diagnosis
4) Hardware Troubleshooting
5) Device Settings Related Software Diagnosis
6) CPU Fan Control Problems
7) Battery Use Time
6. Exploded view
1) Exploded view of R65
2) Exploded view of P50
3) ODD
7. Schematic
1) SYSTEM
2) External GFx Board
3) Ontop Board
4) Touchpad Board
- This Document can not be used without Samsung's authorization -
- Contents -
8. System Block Diagram
1) Block diagram
9. System Wire Diagram
1) R65 Top
2) R65 Bottom
3) P50 Top
4) P50 Bottom
5) LCD
10. Part list
1) SYSTEM
2) External GFx board
11. References
1) Safety Notice
2) Model Numbering Rule
3) CPU Code table
4) Glossary
5) Hardware Upgrade
- This Document cannot be used without the authorization of Samsung -
1.
Precautions
1) General After-Sales Service Precautions
(1) Do not let customers repair the product themselves.
☞
There is a danger of injury and the product life time may be shortened.
(2) Make sure to disconnect the power cord from the wall outlet before repairing the product
(especially for after-sales service of electric parts).
☞
There is a danger of electric shock.
(3) Do not let customers plug several electric home appliances into a single wall outlet at the same
time
☞
There is a danger of fire due to overheating.
(4) Check if the power plug or wall outlet are damaged in any way.
repair or replace it immediately. (There is a danger of electric shock or fire)
(5) Make sure that it is properly grounded. (Check the ground of the wall outlet)
☞
Electricity leakage may cause electric shock.
(6) Do not spray water on to the product to clean it.
☞
There is a danger of electric shock or fire and it may shorten the lifetime of the product.
(7) Check the assembly status of the product after the after-sales service.
☞
The assembly status of the product must be the same as before the after-sales service.
(8) Unplug the power cord holding the power plug (and not the cord).
☞
If the cord is disconnected, it may cause electric shock or fire.
(9) Repair the product using only authorized parts.
(10) Keep the product away from heating devices such as heaters.
☞
Exposure to heaters may cause deformation of the product or fire.
☞
If a defect is found,
1-1
- This Document cannot be used without the authorization of Samsung -
1.
Precautions
2) Safety Precautions
(1) EMI
This device has been registered regarding EMI for residential use. It can be used in all areas.
(2) Circuit Test (Logic Test) Precautions
The LSI and MSI used in this product are semiconductor integrated circuits based on MOS-FET
or CMOS. Since these types of devices are highly susceptible to static electricity or current
leakage, an isolation break may be caused. Therefore read and follow the instructions below.
1. When handling an LSI or MSI, make sure your body is grounded through a few mega-ohms
of resistance. In addition, wear gloves and a jacket made of cotton and not of synthetic fibers
that easily generate static electricity.
2. When repairing the product, place a conductive material (e.g. aluminum foil) grounded to the
earth on the worktable.
3. You must use a soldering iron without a leakage current.
4. Do not touch the pin of an IC and carefully insert the IC into the black plastic package.
5. When inserting an IC into a PCB, be careful with the direction of the IC. When installing an
IC in the wrong direction, it might become damaged.
6. When carrying an IC, package the IC with conducting material such as aluminum foil or
conducting sponge so as to keep the voltage level of each of the terminals the same.
7. Since the storage temperature of an IC is between -20 ~ +70 degrees, keep it at room
temperature, if possible.
8. When installing or removing a device from a PCB or installing or removing a board, you
must disconnect the power before taking any action.
9. When soldering an IC, solder it in as short a time as possible so that unnecessary heat is
not applied to the device.
10. Avoid leaving excessive amounts of flux within a custom IC or between the pins when soldering
acustomIC.
If you use a 220V wall outlet with a ground terminal, you do not need to ground it additionally. Avoid
using wall outlets if they are not grounded even if they have a ground terminal.
To ground the product, connect the ground to an exclusive ground terminal or metal water pipe.
Connect the ground cable to the ground terminal at the rear of the main body. To ground the product,
connect the ground terminal of the product to a metal water pipe, wall outlet or exclusive ground terminal
with an electric wire equal to or thicker than #18.
Never ground the product to a PVC water pipe, phone line, TV, radio antenna, aluminum window or
gas pipe, because this does not actually ground the product and may be dangerous.
4) Static Electricity Precautions
Many parts of the system are susceptible to static electricity. Using an electrostatic discharge (ESD)
device is very important for the safety of the user and the user's surroundings. Using an ESD device
increases the probability of a successful repair and lowers the expenses for damaged parts.
To prevent static electricity, follow the instructions below.
(1) Perform the repair in a location without static electricity.
(2) Touch your hands to a metal water pipe or some metal object connected to the ground to
discharge any static electricity from your body before handling the parts.
(3) Touch only the edges of the board, if possible.
(4) Do not touch any parts unless absolutely necessary
(5) Disassemble the parts on the anti-static-electricity pad.
(6) When a board is not installed in the system, packagetheboardwithananti-static-electricity
packaging.
1-3
- This Document can not be used without Samsung's authorization -
11. References
1) Safety Notice
(1) An electric leakage related safety
Electric leakage is the flow of electricity to the ground through electrical wires due to ripped coating or bad
insulation. Electric leakage can cause electric shock or fire, which in turn may lead to casualties and loss. It
can also result in excessive electric charges.
(2) An electric leakage prevention
- Do not separate or disassemble the system even though system is shut down in a AC power supplies.
In that situation, system could be damaged.
- The electricity could be generated in winter or a dry space, prepare the leakage prevention for the
electricity when you try to disassemble.
- Do not use in strong magnetic space.
- Use the proper adapter and battery.
- Insertion of including saline could cause the leakage.
If you don't keep those things, there is a danger of electric shock, system damage and so on.
11-1
- This Document can not be used without Samsung's authorization -
11. References
2) Model Numbering Rule
1.
CTO ( Computer Model Numbering System)
11-2
- This Document can not be used without Samsung's authorization -
11. References
11-3
- This Document can not be used without Samsung's authorization -
11. References
2.
Non - CTO ( Computer Model Numbering System)
11-4
- This Document can not be used without Samsung's authorization -
11. References
11-5
- This Document can not be used without Samsung's authorization -
Module typeFixed 12.7mm Slim
Speed24x CD :
Average Access TimeCD 110ms Typ
Weight165g or less
Combo Drive 1Factory Option
Module typeFixed 12.7mm Slim
Speed8x DVD-ROM, 24x RW, 24x CD-R, 24x CD :
Average Access TimeSEC: DVD 130ms Typ, CD 130ms Typ, CD-RW 130ms Typ.
Weight180g or less
S/W suppliedPower DVD Player (5.0), Nero Burning or equivalent S/W
SecurityRPC-II Regional Encoding
Combo Drive 2Factory Option
Module typeFixed 12.7mm Slim
Speed8x DVD-ROM, 24x RW, 24x CD-R, 24x CD :
Average Access TimeDVD 110ms Typ., CD 90ms Typ.
Weight190g or less
S/W suppliedPower DVD Player (5.0), Nero Burning or equivalent S/W
SecurityRPC-II Regional Encoding
Super Multi Dual Layer 1Factory Option
Module typeFixed 12.7mm Slim
Speed
Average Access TimeDVD 130ms Typ., CD 130ms Typ.
TEAC, CD-224EN
TSST, TS-L462C
Teac, DW-224E-C
5x DVD-RAM, 8x DVD
16x CD-RW, 8x DVD, 24x CD : TEAC DV-W28EA
±R 2.4x DVD+R DL, 4x DVD±RW,24x CD-R,
2- 5
- This Document can not be used without Samsung's authorization -
2. Introduction and Specification
Weight190g or less
S/W suppliedPower DVD Player (5.0), Nero Burning or equivalent S/W
SecurityRPC-II Regional Encoding
Super MultiDual Layer 2Factory Option
Module typeFixed 12.7mm Slim
Speed
Average Access TimeDVD 180ms Typ., CD 150ms Typ.
Weight190g
S/W suppliedPower DVD Player (5.0), Nero Burning or equivalent S/W
SecurityRPC-II Regional Encoding
- This Document can not be used without Samsung's authorization -
2. Introduction and Specification
Dimension204x48.05x21.4mm
Weight330g (max)
Recharge Time2 hours to 100% with Windows on & off
Battery Lifeover 6.5hour ( Battery mark 4.01)
Details of Cell6cells (2Parallel 3Serial)
Voltage11.1Vdc
Battery Capacity2600mAh/cell
Battery Rating11.1V / 5200mAh (57.72Wh)
BatteryAA-PL2NC9B (9cells, Smart Li-Ion Battery)
Dimension204x67.0x21.4mm
Weight470g (max)
Recharge Time3 hours to 100% with Windows on & off
Battery Lifeover 9.0hour ( Battery mark 4.01)
Details of Cell9cells (3Parallel 3Serial)
Voltage11.1Vdc
Battery Capacity2600mAh/cell
Battery Rating11.1V / 7800mAh (86.58Wh)
- This Document can not be used without Samsung's authorization -
2. Introduction and Specification
6) The seperate sale list
Docking
AA-RD1NX25 / XXX-Docking
2- 15
- This document cannot be used without Samsung's authorization -
4. Disassembly and Reassembly
4-1. Disassembly and Reassembly of R65
Part
FigureDescription
1. Make sure to separate the AC adapter and
battery before disassembling the system.
2. Slide the knob all the way to the end in the
direction of the arrows (1) and push the battery
in the direction of the arrows (2).
3.Ifyoupushthebatteryupwards,thebattery
is separated.
Main
System
4. Remove the screws from the bottom.
5. Remove the HDD compartment cover.
6. Remove the memory compartment cover.
4-1
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
Main
System
FigureDescription
7. When removing the HDD compartment cover,
you will find the HDD. Separate the HDD cable
andliftuptheHDDatanangleof70ºas
showninthefigure.
(To separate the HDD cable, lift up the cable
connector.)
*Caution
DonotlifttheHDDupusingexcessiveforce.
Make sure to remove the HDD before turning
over the system.
8.
1) Lift right side first
2) Separate Cap-Top lower side to 2 of 3
3) Separate right Hinge Cap
5
4
2
3
4) Separate Cap-Top lower side fully
1
5) Separate left Hinge Cap
Caution : Be careful to happen scratch on LCD-
Front because of excessive force when you
disassemble Hinge-Cap area.
9. You have to unlock 3 hooks in the order of 1,
2 and 3 to remove the keyboard as shown in
the figure.
10. Push the hooks inwards using tweezers as
thefigureshowsandliftupthekeyboard.
*Caution
AvoidscratchingtheTopwhenpushingthe
hook with the tweezers.
4-2
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
11. Lift up the keyboard, then the Connector
Lock and separate the FPC.
12. Remove the 2 screws fixing the BracketSupport_KBD and remove the bracket.
Main
System
13. Disconnect the antenna cable connected to
the wireless LAN and take the cable out in the
direction of the arrow. (1: Aux,2: Main)
14. Hold and pull the black string (3) in the
figure to take the LCD cable out.
15. Remove the screw fixing the ODD bracket
and the PCB.
4-3
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
16. Remove the 2 screws fixing the Hinge and
the Top.
17. Lift up the Assy LCD slightly and separate it
by pulling it in the direction of the arrow.
Main
System
18. Separate the ODD as the figure shows.
19. (1) Remove the screw fixing the Top and
Bottom.
(2) Remove the screw fixing the Top and the
Bluetooth module.
4-4
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
20. (1) Separate the Ontop cable from the Main
board.
(2) Separate the Speaker cable from the Main
board.
(3) Separate the Touchpad cable from the Main
board.
21. Lift up and separate the Top as the figure
shows.
Main
System
22. Remove the Holder-Memory Stick.
23. Separate the 4 cables (USB, SIO, Bluetooth
and 1394 cables) from the connector of the
Main board. (See the arrows in the figure)
24. Remove the 2 screws connecting the Main
board and the Bottom and remove the Main
board.
4-5
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
Part
FigureDescription
25. (1) Remove the screw fixing the USB board
and the Bottom.
(2) Remove the screw fixing the 1394 board and
the Bottom.
26.ThefigureshowsapictureoftheBottom
when all circuit materials are removed from the
Bottom.
Main
System
27. Remove the 8 screws fixing the GFx-board
and the PCB and separate the GFx-board.
*. Only for models with an External GFx.
M2*L8
M2*L4
28. Remove the 4 screws fixing the RHE and
the PCB and separate the RHE.
4-6
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
29. Remove the screw fixing the Fan, separate
the cable and separate the Fan.
* When the Main board is assembled with the
bottom, if you want to disassemble the FAN,
you should disassemble the another screw. (in
blue circle)
30. Turn the screw on the CPU socket 180
degrees in the direction of the arrow using a
(-) screwdriver.
Main
System
31. Separate the CPU from the socket.
32. Turn the PCB over and remove the 4
screws fixing the PCMCIA socket.
4-7
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
Main
System
FigureDescription
33. Lift up and separate the PCMCIA socket.
34.ThefigureshowsapictureofthePCBwhen
the part is removed.
LCD
Ass'y
1. Remove the Rubber Feet from the positions
indicated by the arrows in the figure and
remove the screws.
2. Insert your finger between the LCD Panel and
the LCD Front and separate the lower part of
the LCD Front.
4-8
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
3. Slide the latch with your finger to prevent
intervention with the LCD Front and insert your
finger between the LCD Panel and LCD Front
and separate the upper part of the LCD Front.
4. Separate both sides of the LCD Front.
*Caution
Do not separate the LCD Front using excessive
force.
5. Remove the screws indicated by the arrows
in the figure.
LCD
Ass'y
6. Lift up the lower part of the LCD Bracket and
separate the left and right hinges.
7. Lift up the LCD Panel.
4-9
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
Part
FigureDescription
8. Remove the screws indicated by the arrows
in the figure and remove the antenna wire.
*Caution
Remove the wire keeping an eye on the hook
on the LCD Back.
9. Remove the screws indicated by the arrows
in the figure and lift up the LCD Bracket Upper.
10.Removethespringinthecircleandliftthe
Knob Latch up to separate the LCD Back.
LCD
Ass'y
11. Remove the screws indicated by the arrows
inthefiguresoastoseparatetheleft LCD
Bracket.
12. Remove the screws indicated by the arrows
inthefiguretoseparatetherightLCDBracket.
15. Pull the LCD cable in circle 1 in the
direction of the arrow and separate it.
LCD
Ass'y
16. Pull the Invertor board connector in the
direction of the arrow and separate it.
17. The figure shows the picture after the
disassembly.
4-11
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
Part
FigureDescription
1. To separate the TOP, separate the materials
in the yellow circles in the figure.
2. Remove the 2 screws fixing the Speaker-R
and the Bottom.
TOP
Ass'y
3. Remove the 2 screws fixing the Speaker-L
and Bottom and separate the Assy Speaker
(Speaker-L/R).
4. Remove the 3 screws fixing the On Top
board and separate the board.
4-12
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
Part
FigureDescription
5. Remove the 3 screws fixing the BracketTouchpad and the Top.
6. (1) Separate the Touchpad cable from the
hook.
(2) Separate the FFC cable from the connector.
7. Pull the Bracket-Touchpad forwards to
release it from the hook and lift it up to
separate it from the Top.
TOP
Ass'y
8. Remove the Bracket-Touchpad and separate
the Touchpad board and the IF board.
9. The picture of the Top after removing the
circuit materials.
4-13
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
4-2. Disassembly and Reassembly of P50
Part
FigureDescription
1. Make sure to separate the AC adapter and
battery before disassembling the system.
2. Slide the knob all the way to the end in the
direction of the arrows (1) and push the battery
in the direction of the arrows (2) in the figure.
3.Ifyoupushthebatteryupwards,thebattery
is separated.
Main
System
4. Remove the screws from the bottom.
(Number of screws: 17)
5. Remove the HDD compartment cover.
6. Remove the memory compartment cover.
4-14
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
Main
System
FigureDescription
7. When removing the HDD compartment cover,
you will find the HDD. Separate the HDD cable
andliftuptheHDDatanangleof70ºasthe
figure shows.
(To separate the HDD cable, lift the cable
connector up.)
*Caution
DonotliftuptheHDDusingexcessiveforce.
Make sure to remove the HDD before turning
over the system.
8.
1) Lift right side first
2) Separate Cap-Top lower side to 2 of 3
5
4
2
3
3) Separate right Hinge Cap
4) Separate Cap-Top lower side fully
1
5) Separate left Hinge Cap
Caution : Be careful to happen scratch on LCD-
Front because of excessive force when you
disassemble Hinge-Cap area.
9. You have to unlock 3 hooks in the order of 1,
2 and 3 to remove the keyboard as the figure
shows.
10. Push the hooks inwards with tweezers as
thefigureshowsandliftupthekeyboard.
*Caution
AvoidscratchingtheTopwhenpushingthe
hook with the tweezers.
4-15
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
11. Lift up the keyboard, then the Connector
Lock and separate the FPC.
12. Remove the 2 screws fixing the BracketSupport_KBD and remove the bracket.
Main
System
13. Remove the 2 Antenna cables in the
direction of the arrow.
14. Hold and pull the black string (2) in the
figure to take the LCD cable out.
15. Remove the screw fixing the ODD bracket
and the PCB.
4-16
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
16. Remove the 2 screws fixing the Hinge and
the Top.
17. Lift up the Assy LCD slightly and separate it
by pulling it in the direction of the arrow.
Main
System
18. Separate the ODD as the figure shows.
19. (1) Remove the screw fixing the Top and
Bottom.
(2) Remove the screw fixing the Top and the
Bluetooth module.
4-17
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
20. (1) Separate the Ontop cable from the Main
board.
(2) Separate the Speaker cable and the Mic
cable from the Main board.
(3) Separate the Touchpad cable from the Main
board.
21. Lift up and separate the Top as the figure
shows.
Main
System
22. Separate the 4 cables (USB, SIO, Bluetooth,
and 1394 cables) from the connector of the
Main board. (See the arrows in the figure)
23. Remove the 2 screws connecting the Main
board and the Bottom and remove the Main
board.
4-18
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
24. (1) Remove the screw fixing the USB board
and the Bottom.
(2) Remove the screw fixing the 1394 board and
the Bottom.
25.ThefigureshowsapictureoftheBottom
when all circuit materials are removed from the
Bottom.
Main
System
26. Remove the 8 screws fixing the GFx-board
and the PCB and separate the GFx-board.
*. Only for models with an External GFx.
27. Remove the 4 screws fixing the RHE and
the PCB and separate the RHE.
4-19
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
28. Remove the screw fixing the Fan, separate
the cable and separate the Fan.
* When the Main board is assembled with the
bottom, if you want to disassemble the FAN,
you should disassemble the another screw. (in
blue circle)
29. Turn the screw on the CPU socket 180
degrees in the direction of the arrow using a
(-) screwdriver.
Main
System
30. Separate the CPU from the socket.
31. Turn the PCB over and remove the 4
screws fixing the PCMCIA socket.
4-20
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
Main
System
FigureDescription
32. Lift up and separate the PCMCIA socket.
33. The figure shows the picture of the PCB
when the part is removed.
LCD
Ass'y
1. Remove the Rubber Feet from the positions
indicated by the arrows in the figure and
remove the screws.
2. Insert your finger between the LCD Panel and
the LCD Front and separate the lower part of
the LCD Front.
4-21
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
3. Slide the latch with your finger to prevent
intervention with the LCD Front and insert your
finger between the LCD Panel and LCD Front
and separate the upper part of the LCD Front.
4. Separate both sides of the LCD Front.
*Caution
Do not separate the LCD Front with excessive
force.
5. Remove the screws indicated by the arrows
in the figure.
LCD
Ass'y
6. Lift up the lower part of the LCD Bracket and
separate the left and right hinges.
7. Lift the LCD Panel up.
4-22
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
8. Remove the screws indicated by the arrows
in the figure and remove the antenna wire.
*Caution
Remove the wire keeping an eye on the hook
on the LCD Back.
9. Remove the screws indicated by the arrows
in the figure and lift up the LCD Bracket Upper.
10.Removethespringinthecircleandliftup
the Knob Latch to separate the LCD Back.
LCD
Ass'y
11. Remove the screws indicated by the arrows
inthefiguretoseparatetheleftLCDBracket.
12. Remove the screws indicated by the arrows
inthefiguresoastoseparatetherightLCD
Bracket.
4-23
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
13. Separate the Invertor board connector.
14. Remove the silver tapes in circles 1 and 2.
15. Pull the LCD cable in circle 1 in the
direction of the arrow and separate it.
LCD
Ass'y
16. Pull the Invertor board connector in the
direction of the arrow and separate it.
17. The figure shows the picture after the
disassembly.
4-24
- This document cannot be used without the authorization of Samsung-
4. Disassembly and Reassembly
Part
FigureDescription
1. To separate the TOP, separate the materials
in the yellow circles in the figure.
2. Remove the 2 screws fixing the Speaker-R
and the Bottom.
TOP
Ass'y
3. Remove the 2 screws fixing the Speaker-L
and the Bottom and separate the Assy Speaker
(Speaker-L/R).
4. Remove the 3 screws fixing the On Top
board and separate the board.
4-25
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
FigureDescription
5. Remove the screw holding the Fingerprint
board.
*.The Fingerprint board is optional.
6. Pull the cable connected to the Fingerprint
board in the direction of the arrow and separate
it.
7. Separate the cable in circle 1 from the hook
of the Bracket-Touchpad.
8. Separate the Touchpad FFC cable in circle 2.
TOP
Ass'y
9. Remove the 3 screws fixing the BracketTouchpad and the Top.
10. Pull the Bracket-Touchpad forwards to
release it from the hook and lift it up to
separate it from the Top.
4-26
- This document cannot be used without the authorization of Samsung -
4. Disassembly and Reassembly
Part
Name
FigureDescription
11. Remove the Bracket-Touchpad and separate
the Touchpad board and the IF board.
12. Strip the tape from the Mic cable, pull the
Mic in the direction of the arrow and separate it.
TOP
Ass'y
13.ThefigureshowsapictureoftheTopafter
removing the circuit materials.
4-27
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
1) General
(1) Tools used for repairing the product
System Diagnostics Disk
MS-DOS Booting Disk
System Diagnostics Card
Screwdrivers (┼,━)
Tweezers
Multi-meter
Oscilloscope
Logic Analyzer
(2) Replaceable Units (FRU: Field Replaceable Unit)
DDR RAM Module
2.5” PATA HDD
ODD – Super multi Dual layer drive or DVD Combo Drive or Etc.
Wireless LAN Module
Bluetooth Module
MDC Module
Keyboard
System Fan
Touch Pad
LCD Panel
LCD Inverter
Main Board
PCMCIA Frame
Sub Board – USB_SIO Board, 1394IR Board, Ontop Board, Touchpad I/F Board,
MDC Cable, Bluetooth Cable, Fingerprint Cable, LCD Cable and
2 Types of Wireless LAN Antenna
FFC - Touch Pad FFC
FPC – PATA HDD FPC
5- 1
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
2) Debugging Flow Chart
Start
Power on
Power on?
YES
LCD display is OK ?
YES
Keyboard function is OK?
YES
HDD and ODD
recognition is OK
in CMOS ?
Check Adapter and
Battery.
NO
Check RAM and
replace it.
NO
Check Keyboard
connection and
replace it.
NO
Check the connection
and change the unit.
No problem
Check Ontop board
&cable
It is
problem.
Solution : Replace the defected part or revise the connectivity..
It is
problem.
No problem
Check LCD cable.
No problem
Change Mainboard
and check it.
It is
problem.
Solution : Replace the defected part or revise the connectivity..
It is
problem.
No problem
Change Mainboard
and check it.
It is
problem.
It is
problem.
No problem
No problem
Check there is
any short in the
main board.
It is
problem.
Check LCD
Panel and
Inverter
It is
problem.
No problem
Change Mainboard
and check it.
It is
problem.
No problem
No problem
Chexk External
Graphic board.
YES
OS booting is OK?
YES
Touchpad
function is OK?
YES
NO
NO
OS is corrupted ?
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
Check Touchpad
cable.
No problem
No problem
It is
problem.
No problem
Check Touchpad
FFC
5- 2
It is
problem.
Check Touchpad
Interface board
It is
problem.
No problem
Change Mainboard
and check it.
No problem
Change
Touchpad, and
check function.
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
Speaker's sound is OK?
YES
Headphone,
SPDIF, MIC
function is OK?
YES
Rear USB is OK?
YES
Right USB is OK?
It is
problem.
It is
problem.
No problem
No problem
No problem
Check speaker
connection and
speaker cable
It is
problem.
Change Mainboard
and check it.
Change USBSIO board
and check function.
NO
Check driver status.
Solution : Replace the defected part or revise the connectivity.
NO
Check driver status.
NO
Change Mainboard
and check it.
NO
Check USB cable.
No problem
Change Mainboard
and check it.
No problem
Change Mainboard
and check it.
YES
PCMCIA,
Express card
function is OK?
YES
5in1 card
function is OK?
YES
LAN,MODEM,
WLAN function
is OK?
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
NO
Check driver status.
NO
Check driver status.
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
NO
Check driver status.
No problem
Check PCMCIA
Express frame.
Change Mainboard
and check it.
Change Mainboard
and check it.
It is
problem.
It is
problem.
No problemNo problem
Change Mainboard
and check it.
YES
5- 3
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
1394IR function
is OK?
YES
Bluetooth
function is OK?
YES
TPM function is OK?
YES
FingerPrint function
is OK?
NO
NO
NO
NO
No problem
Check driver status.
It is
problem.
Check 1394IR cable.
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
Check driver status
Check driver
status.
It is
problem.
No problem
Check Bluetooth cable.
No problem
It is
problem.
Change TPM
board and
check function.
It is
problem.
Solution : Replace the defected part or revise the connectivity.
It is
problem.
Check driver
status.
No problem
Check FingerPrint
cable.
It is
problem.
No problem
No problem
No problem
No problem
Check
1394IR sub
board.
It is
problem.
It is
problem.
Check
Bluetooth
module.
Change Mainboard
and check it.
It is
problem.
Change FingerPrint
board and check
function.
No problem
Change Mainboard
and check it.
No problem
Change Mainboard
and check it.
No problem
Change Mainboard
and check it.
YES
Bluetooth
function is OK?
YES
End
NO
Change Mainboard
and check it.
5- 4
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
3) System Diagnosis
(1) System Diagnostics Card
The Diagnostics Card shows the system operations during the POST (Power On Self Test) in a
2 digit hexadecimal number by connecting the cable to the 10 pin connector below the PCMCIA slot
after separating the Top part. The card is used to evaluate the reason for the malfunction without
disassembling the system when the system malfunctions and to test if the system operates normally
after replacing a defective FRU.
(2) Debugging Code
In general, if a defect of the circuit or part is detected during the system test, the system stops at
a particular code. The error codes for each part of the system are listed in the following table.
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST values
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3
BIOS ROM checksum
17hInitialize cache before memory auto size
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controlle
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAuto size DRAM
29hInitialize POST Memory Manager
2AhClear 512 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx*
2Eh1-3-4-3
2FhEnable cache before system BIOS shadow
30h1-4-1-1
RAM failure on data bits xxxx* of low byte of memory bus
RAM failure on data bits xxxx* of high byte of memory bus
5- 5
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
32hTest the CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shutdown
38hShadow system BIOS ROM
3AhAuto size cache
3Ch
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
46h2-1-2-3Check the ROM copyright notice
48hCheck the video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters on the system
4BhQuiet Boot start (optional)
4ChShadow video BIOS ROM
4EhDisplay the BIOS copyright notice
50hDisplay the CPU type and speed
51hInitialize EISA board
Advanced configuration of c hipset registers
52hTest the keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay the prompt "Press F2 to enter SETUP"
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to UserPatch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB recovery
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
5- 6
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
86hRe-initialize onboard I/O ports.
87hConfigure Mothe board Configurable Devices
88hInitialize BIOS Data Area
89hEnable Non-Maskable Interrupts (N MIs)
8AhInitialize Extended BIOS Data Area
8BhTest a nd initialize PS/2 mouse
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short beeps on
chechecksum failure
99hCheck for SMART Drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done - prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay Multi Boot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
5- 7
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
(3) Use of Debug card
-. Like upper picture, debug card is connected to J628 in Main board.
-. Debug code is shown at the viewer in red line.
5- 8
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
4) Hardware Troubleshooting
For the procedures to disassemble each part, refer to the descriptions of Chapter 4, “Disassembly and
Reassembly”.
◆
LCD Related Troubles
1. The screen is dark or the colors of the screen are distorted.
→
Check the connection status between the LCD module and the LCD cable, between the LCD
cable and the main board LCD connector and between the LCD cable and the LCD inverter.
Check the connection status between the LCD module and the LCD cable, between the LCD
cable and the main board LCD connector and between the LCD cable and the LCD inverter.
→
Replace the LCD cable or LCD inverter.
→
Check if the System LED of the main board is blinking. (Check if it is operating or not)
→
Checkifthememorymoduleisoutoforder.
→
Check if the Power button can be normally pressed.
3. The LCD brightness is not adjusted.
→
Check if the LCD inverter is out of order.
→
Check the BIOS version and check if the standard adapter is used.
→
Replace the LCD cable or LCD inverter and check if it is out of order.
4. The LCD blinks while the system is in operation.
→
Check if there is a magnetic body near the touch pad button or the system or check if there is
an exterior defect to the LCD or system.
→
Replace the LCD cable or LCD inverter and check if it is out of order.
→
Check if a standard adapter is being used (R65/P50:19V/4.73A/90W).
5- 9
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
◆
Main System Troubles
5. The system is not turned off.
→
Check if the AC adapter LED is lit and if the adapter is properly connected to the system.
(Check the adapter LED)
→
If the AC adapter is not connected, check the charge status of the battery. Even if the battery
is charged, if the remaining battery charge is too low, the system may not be turned on.
(As the following figure shows, press the PUSH button on the battery and check the remaining
battery charge via the LEDs)
→
Check if there are any alien substances in the Power switch.
→
Check if the LED board is out of order or if the LED board and the main board is properly
connected.
→
Replace the main board.
5- 10
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
6. Although system power is supplied, the system does not boot or immediately turns off after being
turned on.
→
Since this may be a short circuit in the system, disconnect the power immediately, disassemble
the system and check if there are any conducting alien objects such as a screw inside.
→
Check the connection status between the CPU and the RHE.
→
For models with external graphics, check the connection status between the graphics module
and the main board.
→
Replace the memory module and check if it is out of order.
→
Reset the RTC Reset terminal next to the memory socket.
→
Replace the main board.
7. The PCMCIA card is not inserted or the Eject button does not work.
→
This may occur when the insulator within the PCMCIA slot is enwrapped.
→
Replace the PCMCIA slot frame and check if it is out of order.
8. There is no sound from the speaker.
(Insert the figure of the audio jacks so that the reader can check via the figure.)
→
Check if the earphones or headphones are connected to the MIC jack of if there are any alien
substances in the jack.
→
Check if the sound is muted after booting up Windows.
→
Check the connection status of the speaker cable and check if the speaker is out of order.
→
Check if there is a magnetic object near the speaker.
→
Replace the main board.
5- 11
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
9. I cannot hear sound through the headphones.
→
Check if the sound is muted in Windows.
→
Turnthevolumeup.
→
Replace the main board
10. The built-in microphone (optional) or the external microphone does not work normally.
→
Check the audio driver settings and change them if necessary.
Selecting the "1. Front panel microphone" option activates the external MIC.
Unselecting the option activates the internal MIC.
→
Replace the main board
11. No audio is output through the SPDIF port.
→
Check the SPDIF settings (Mixer Advanced and Power DVD settings)
→
Replace the main board
5- 12
- This document cannot be used without the authorization of Samsung -
5. Troubleshooting
12. The fingerprint identification function does not work. (Optional)
→
Check the connection status of the cable between the Touch Pad I/F board and the main board.
→
Check the connection status of the cable between the Touch Pad I/F board and the fingerprint
identification function board.
→
Replace the Touch Pad I/F board or the fingerprint identification function board.
13. The HDD is not recognized.
→
Check the connection status of the HDD FPC cable. Replace the FPC and check if it is out of
order.
→
If the 'Operating system not found' message appears during the booting process even though
the HDD is recognized by CMOS, the operating system of the HDD may be corrupted or the
HDD is out of order. In this case, format the HDD and reinstall the operating system or replace
the HDD with a new one.
5- 13
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.