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GH68-22573A
User Manual
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Samsung GH68-22573A User Manual

SCH-R311 Series

PORTABLE DUAL-BAND
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
Intellectual Property
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Rd. Richardson, TX 75082 Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©2009 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related entities. Do you have questions about your Samsung Mobile Phone? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support
GH68-22573A
R311.02_CD02_MA_040809_F3
Printed in Korea.
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat. 5,818,437; U.S. Pat. 5,953,541; U.S. Pat. 6,011,554 and other patents pending.
Nuance®, VSuite™ and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Openwave® is a registered Trademark of Openwave, Inc. The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Table of Contents

Section 1: Getting Started .............................................. 4
Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . .4
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Understanding Your Phone ........................... 9
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Closed View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Open View (Front) of Your Phone . . . . . . . . . . . . . . . . . . . . . . . 10
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Understanding the Display Screen . . . . . . . . . . . . . . . . . . . . .13
Your Phone’s Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 3: Call Functions .............................................18
Making a Call — Number Entry Dialing . . . . . . . . . . . . . . . . . . 18
Making a Call — Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . 20
Making a Call — Quick Search Dialing . . . . . . . . . . . . . . . . . .21
Making a Call — Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The In-Use Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ignoring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Adjusting the Call Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1
Section 4: Menu Navigation ......................................... 31
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigation Key Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigate Using a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Navigate Using Quick Search . . . . . . . . . . . . . . . . . . . . . . . . . 32
Section 5: Entering Text ............................................... 33
Changing the Text Entry Mode . . . . . . . . . . . . . . . . . . . . . . . . 33
®
Using T9
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Abc Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Entering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Entering Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Section 6: Understanding Your Contacts ....................36
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Finding a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . 39
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Saving a Number After a Call . . . . . . . . . . . . . . . . . . . . . . . . . 42
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Contacts Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Section 7: Messaging ................................................... 50
Types of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Create and Send Text Messages . . . . . . . . . . . . . . . . . . . . . . 50
Receive Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chat View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Send Picture Messages in Camera Mode . . . . . . . . . . . . . . . . 52
Send Picture Messages in Standby Mode . . . . . . . . . . . . . . . . 54
Receive Picture Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Message Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Message Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Section 8: easyedgeSM ................................................65
Accessing
easy
Launching an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Finding and Downloading Applications . . . . . . . . . . . . . . . . . . 66
edgeSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Section 9: Changing Your Display Settings ................. 67
Accessing the Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . 67
Menu Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clock Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Theme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Dialing Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Section 10: Changing Your Sound Settings .................71
Accessing the Sounds Menu . . . . . . . . . . . . . . . . . . . . . . . . . 71
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Ringer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Section 11: Camera ...................................................... 74
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Camera Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Picture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Camera Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Point, Click, and Send Pictures . . . . . . . . . . . . . . . . . . . . . . . 84
Section 12: Multimedia ................................................ 85
Accessing Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
My Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Section 13: Tools .......................................................... 91
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Section 14: Changing Your Call and Phone Setting .. 104
Accessing Your Call and Phone Settings . . . . . . . . . . . . . . . 104
2
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Memory Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Section 15: Calendar .................................................. 116
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Section 16: Bluetooth ................................................. 118
Turn Bluetooth On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Add New Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Registered List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Section 17: Toneroom ................................................120
Accessing Toneroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Managing Your Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Section 18: Health and Safety Information ...............121
Health and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . 121
Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . 122
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Consumer Information on Wireless Phones . . . . . . . . . . . . . . 123
Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using Your Phone Near Other Electronic Devices . . . . . . . . . 132
FCC Hearing-Aid Compatibility (HAC) Regulations for
Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
3
Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . 134
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Other Important Safety Information . . . . . . . . . . . . . . . . . . . . 136
Product Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Availability of Various Features/Ring Tones . . . . . . . . . . . . . . 137
Battery Standby and Talk Time . . . . . . . . . . . . . . . . . . . . . . . 138
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Section 19: Warranty Information ............................. 141
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 141
End User License Agreement for Software . . . . . . . . . . . . . . 144
Index ............................................................................ 149

Section 1: Getting Started

This section explains how to start using your Samsung SCH-R311 phone by activating your service, setting up your Voicemail, or getting an understanding of how this manual is put together.

Understanding this User Manual

The chapters of this guide generally follow the same order as the menus and sub-menus in your phone. A robust index for quick reference to most features begins on page 149.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page 121.

Notes and Tips

Throughout this guide there is text that is set apart from the rest. These are intended to point out important information, quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
•
Notes
— Explain alternative options within the current feature, menu,
or sub-menu.
•
Tips
— Provide quick or innovative methods for performing functions
related to the subject at hand.
•
Important
— Points out important information about the current
feature that could affect performance, or even damage your phone.

Text Conventions

This manual provides condensed information about how to use your phone. To make this possible, the following terms and icon appear in place of repeatedly-used procedural steps:
highlight
Use the Navigation key ( ) to move a highlighting effect onto a menu item or screen item of interest.
select
After “highlighting” a menu item or screen item, press the OK key ( ) to launch, access, or save a highlighted menu item or screen field of interest.
➔ Used in place of “select” in long “drill down”
procedure steps.
Example:
Select
Settings
➔
Call Settings
➔
Call Answer
Getting Started 4
.

Installing the Battery

Note:
Your phone comes packaged with a partially charged rechargeable standard Li-Ion battery and travel adapter.
Important!:
You must fully charge the battery the first time you use your phone, otherwise you could damage the battery.
1. Insert the top end of the battery first, matching the gold
contacts on the inside of the battery to those on the phone.
2. Press lightly on the bottom end of the battery down into the
phone until it slips into place.
5
3. Place the battery over the battery (1) and press lightly
upward (2) until it clicks into place.

Removing the Battery

1. Press and hold to turn off the phone (if on).
2. Press down on the battery cover (1) and slide the cover
toward the bottom end of the phone. Lift the cover (2) up
and away from the phone, bottom end first.
Lift the bottom of the battery up (1) and away (2) from the
Incorrect
+
Correct
3.
phone.

Charging the Battery

Your phone is powered by a rechargeable standard Li-Ion battery. Only use Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Use of other accessories may invalidate your warranty and may cause damage.

Use the Travel Adapter

The travel adapter included with your phone is a convenient, light-weight charger that rapidly charges your phone from any 120/220 VAC outlet.
1. Plug the large end of the Travel Adapter into a standard
120 VAC or 220 VAC wall outlet.
Important!:
For connection to an electrical supply not located in North America, you must use an adaptor of the proper configuration for the power outlet. Use of the wrong adapter could damage your phone and void your warranty.
2. Insert the smaller end of the Travel Adapter into the
charger/accessory connector on the right side of your phone.
Important!:
You must unplug the adapter before removing the battery from the phone during charging to avoid damage.
Getting Started 6

Low Battery Indicator

Press
The battery indicator ( ) in the upper-right corner of the display indicates power level. Monitor the battery strength and ensure your battery is adequately charged.
Three bars ( ) indicate a full charge.
An empty battery icon ( ) indicates a near empty battery.
A blinking empty battery icon ( ) and a tone sounding indicate you have two to three minutes before the battery is too low to operate the phone.
If you continue to use your phone without charging its battery, the phone will shut down.

Activating Your Phone

Contact your Wireless Carrier and follow their instructions for obtaining service, if necessary. We suggest that you read this guide to fully understand the services your phone supports.
7

Turning Your Phone On

1. If closed, open your phone, as
shown.
2. Press . The display lights.
Note:
As with any other radio-transmitting device, do not touch the antenna while using your phone as this can affect call quality and can cause the phone to operate at a higher power level than is necessary.
•
The phone begins searching for a
network signal.
•
Once the phone finds a signal, the
time, date, and day appear at the top of the display.
•
You’re now ready to place and
receive calls.
Note:
If you are outside of your carrier’s coverage or roaming area, the No Service icon ( ) appears at the top of the phone’s display. If you cannot place or receive calls, try later when service is available, or at another location.

Turning Your Phone Off

1. If closed, open your phone.
Press and hold for two or more seconds. Your phone
2.
powers off.
Note:
If your phone is on and you press for less than one second, the phone will not power off. This prevents your phone from being turned off accidentally.

Setting Up Your Voicemail

Voicemail allows callers to leave voice messages, which can be retrieved any time.
Note:
Once your Voicemail account has been set up, you can use the Voicemail folder (under the Message menu) to view details of voice messages in your Voicemail box.
To dial Voicemail:
1. In standby mode, press and hold or dial your own
mobile number.
2. Follow the prompts in the new user tutorial to setup your
mail box.

Listen to Voicemail

䊳
In standby mode, press and hold or dial your own mobile number to dial Voicemail. After connecting, you will
hear your voice greeting. You are prompted to enter your
password.
Getting Started 8

Section 2: Understanding Your Phone

This section outlines some key features of your phone. It also describes the screen format and the icons that will be displayed when the phone is in use.

Features of Your Phone

•
Domestic and international voice and text messaging service (available on participating networks).
•
High speed data (CDMA 2000 1x Technology)
•
Bluetooth® Wireless Technology (see Note)
•
Global Positioning System (GPS) Technology
•
PIM Functions
•
Picture (MMS) Messaging
•
Text (SMS) Messaging
•
Email Messaging
•
Built-in VGA Digital Camera
•
Voice Dial
Note:
The R311 phone supports the wireless handsfree profile and the serial port profile for Bluetooth® wireless technology. The R311 does not support Bluetooth OBEX profiles.
9

Closed View of Your Phone

Features

1.
Volume Key
— Lets you adjust the ring volume in standby
mode, adjust the voice volume during a call, or mute the ringer during an incoming call.
2.
Camera Lens
— The lens of your built-in camera.
4
5
Front Display
3.
— Indicates the status of your phone, including status icons, message indicators, signal
strength, and so on.
4.
Camera Key
— Launches the Camera feature of your
phone and takes photos.
5.
Power / Accessory Connector
— Used to connect an optional headset (for hands free operation), or optional TTY
device, charging accessories, or optional accessory cables
to your phone.

Open View (Front) of Your Phone

Features

1.
Main Display
— Indicates the status of your phone,
including numbers dialed, feature and function screens, status icons, message indicators and contents, signal
strength, and so on.
Understanding Your Phone 10
2.
Navigation Key
— In Menu mode, lets you scroll through the phone menu options. In Standby mode, lets you access
preset functions and one user-defined function.
3.
Left Soft Key
— Used to navigate through menus and
applications and to select the choice indicated at the bottom left corner of the Main LCD.
4.
SEND Key
— Lets you place or receive a call. In standby
mode, press the key once to access the recent calls log.
5.
Voicemail Key
— Lets you speed dial your Voicemail
account to review your voice messages.
6.
Special Function Keys
— Enter special characters. Perform
various functions.
7.
Voice Recognition Key
— Used to launch VoiceSignal voice
recognition system.
8.
Microphone
— Lets the other caller hear you clearly when
you are speaking to them.
9.
Alpha-numeric Keys
— Use these keys to enter numbers,
letters, and characters.
11
10.
CLR Key
— Deletes characters from the display when you are in text entry mode. Press this key to return to the
previous menu or screen when navigating features on your
phone.
11.
END Key
— Ends a call. If you press and hold the END key, the power goes On or Off. When you receive an incoming
call, press to send the call to voicemail.
12.
Right Soft Key
— Used to navigate through menus and
applications and to select the choice indicated at the bottom right corner of the Main Display.
13.
OK Key
— Pressing when navigating through a menu
accepts the highlighted choice in a menu.
14.
Earpiece / Speaker
— Lets you hear ringing and alert
tones, alarm tones, and the other parties to calls.

Command Keys

Functions for the soft keys are defined by what appears above each in the display. There are two soft keys, Left ( ) and Right ().

Left Soft Key

Some functions of the Left soft key ( ) are as follows:
•
In standby mode, press the
Messages
menu.
•
When the Left soft key function is Edit, press the
Msgs
soft key ( ) to launch the
Edit
soft key ( ) to
edit a Contacts entry.

Right Soft Key

Some functions of the Right soft key ( ) are as follows:
•
In standby mode, press the Contacts
Find
screen.
•
When the Right soft key function is Options, press the
Contacts
soft key ( ) to launch the
Options
( ) and a pop-up menu appears.
•
When the Right soft key function is Back, press the
Back
soft key ( )
to back up one menu level.

OK Key

•
In standby mode, press the OK key ( ) to launch the Main Menu.
•
In a menu, press to accept the highlighted selection.
•
In camera mode, press to take a photo or to create a Picture message.
•
When the OK key function is Edit, press the
Edit
key ( ) to edit a
Draft message.
soft key

Send Key

The
Send
key ( ) is used to answer calls, dial calls, and to
recall the last number(s) dialed, received, or missed.
•
Press once to answer calls.
•
Enter a number and briefly press to make a call.
•
Briefly press in standby mode to display a list of recent calls to and from your phone.
•
Press twice in standby mode to call the most recent number.
•
Press to pick up a waiting call. Press again to switch back to the other call.

Clear Key

The
CLR
key ( ) is used to erase or clear numbers, text, or symbols from the display. You can also use the key to return to a previous menu or to return to standby mode from any menu.
•
If you enter an incorrect character, briefly press to backspace (and delete) the character.
•
To erase the entire sentence, press and hold .
•
To back up one menu level, briefly press .

End Key

•
Press and hold the End key to turn your phone on or off.
•
Briefly press once to disconnect a call.
•
Press to return to standby mode from any menu, or to cancel the last input.
Understanding Your Phone 12

Navigation Key

Use the directional keys on the Navigation key ( ) to browse menus, sub-menus, and lists. Each directional key also acts as a shortcut to launch applications.

Camera Key

Use the Camera key ( ) on the right side of the phone to activate the camera built into your phone and to take pictures.

Understanding the Display Screen

1. The top line of your phone’s
display contains icons that indicate network status, battery
power, signal strength,
connection type, and more.
2. The Main Clock shows the day,
date, and time.
3. The center portion of the display shows information such
as call progress information, messages, and photos.
4. The bottom line of the display shows current soft key
functions.
13
The sample screen shows that pressing the Left (
Msgs
soft key will launch the Messages menu, pressing OK
( ) will display the Main Menu, and pressing the Right
(
Contacts
) soft key will show the Contacts
Find
screen.

Display Screen Icons

Your R311 phone can show you definitions of the icons that appear on the top line of the display.
To access the Icon Glossary:
䊳
In standby mode, press
➔
Phone Info
➔
Icon Glossary
Menu
( ), then select
. A list appears showing the
Settings
icons that can appear on the top line of the displays.

Dialogue Boxes

Dialogue boxes prompt for action, inform you of status, or warn of situations such as low battery. Dialogue boxes and their definitions are outlined below.
•
Choice
–
Example:
“Save Message?”
•
Reconfirm
–
Example:
“Erase All Messages?”
•
Performing
–
Example:
“Sending...” “Connecting...”
)
Completed
• –
Example:
“Message Saved”
•
Information
–
Example:
“New Message”
•
Error
–
Example:
“System Error!”
•
Warning
–
Example:
“Low Battery,” “Memory Full!”

Backlights

Backlights illuminate the display and the keypad. When you press any key or open the phone, the backlights come on. They go off when no keys are pressed within a period of time set in the Backlight menu.
Note:
During a phone call, the display backlight dims and turns off after 7 seconds to conserve battery power, regardless of the Backlight setting. (For more information, refer to “Backlight” on page 70.)

Your Phone’s Modes

Standby Mode

Standby mode is the state of the phone once it has found service and is idle. The phone goes into standby mode:
•
After you power the phone on.
•
When you press after a call or from within a menu.
In standby mode, you will see the time, day, and date as well as all phone status icons.
Placing Calls in Standby Mode
1. To place a call while in standby mode, enter a phone
number, and press .
2. To return to standby mode, press .
Receiving Messages in Standby Mode
You can receive messages in standby mode. An alert tone sounds and a notification message appears in the display when a new message arrives. The following call message options appear:
•
View Now
— This selection allows you to view the messages now.
•
View Later
— This selection allows you to view the messages at a
later date.
Highlight the desired viewing option and then press .
Adjusting the Ringer Volume
In standby mode, press the Volume key (on the left side of the phone) up or down.
1. In standby mode, press the Volume key up or down to set
the call ringer volume as desired.
Understanding Your Phone 14
Options are:
•Ringer Off •Medium
•Vibrate •Medium/High
•Low •High
• Low/Medium • Vibrate/High
When you are satisfied with the setting, press
SET
. Your phone
returns to standby mode.
Tip:
You can also enter the
➔
Sounds ➔ Volume ➔ Voice Calls
of your phone to adjust the ringer volume setting.
Note:
The Vibrate icon ( ) appears in the display when the phone is in
Vibrat e
mode. The Vibrate/Ring icon ( ) appears in the display when
the phone is in
Volume
Vibrate/High
>
Voice Calls
sub-menu by pressing
. Use the Volume key on the left side
mode.
Menu

Call Answer Mode

You can choose to answer a call by pressing any key except or , by pressing only , or by opening the phone’s flip. (For more information, refer to “Call Answer” on page 105.)

Tal k M o de

You can place and receive calls only when your phone is on. While in a call, your phone is in talk mode. Press the
Options
soft key to display a list of menu options. (For more information, refer to “The In-Use Options Menu” on page 23.)
15

Enter/Exit Silent Mode

Silences the tones your keypad makes when you press a key.
To enter Silent Mode:
䊳
In standby mode, press and hold . “
Mode
” briefly appears in the display and your phone
returns to standby mode.
To exit Silent Mode:
䊳
While in Silent mode and standby mode, press and hold
. “
Exit Silent Mode
” briefly appears in the display and
your phone returns to standby mode.

Vibrate Mode

In standby mode, repeatedly press the Volume key ( ) down until “
Vibrate
” appears in the display.
The Volume key is on the left side of phone.

Speakerphone Mode

Speakerphone mode increases the sound volume through the earpiece during a call. This lets you conduct a call handsfree, and/or lets you share a call with others.
Entering Silent
To enter Speakerphone Mode:
䊳
During a call, press the
Speaker On
Caution!:
To exit Speakerphone Mode:
䊳
During a call, press the
Speaker Off
.
While in Speakerphone mode, hold your phone away from your ear. (For more information, refer to “Responsible Listening” on page 130.)
.
Options
soft key, then select
Options
soft key, then select
– or –
Press .

Handsfree Mode

Handsfree mode lets you operate your phone remotely, without touching it other than to turn it on or off.
To place your phone in Handsfree mode, do one of the following:
•
Connect an optional wired headset. – or –
•
Pair and connect with an optional Bluetooth technology headset or hansfree car kit. (For more information, refer to
“Add New Device”
on page 118.)

Camera Mode

Camera mode lets you take pictures with your phone’s camera. In Camera mode, you can also adjust the resolution and appearance of your pictures.
(For more information, refer to “Camera” on page 74.)
•
Entering Camera Mode
— In standby mode, press and hold the
Camera key ( ) — on the right side of the phone.
•
Exiting Camera Mode
Note:
You can also enter Camera mode by pressing
Multimedia
➔
— Press .
Camera
.

Input mode

Input mode determines how you enter text, numbers, and symbols. While at any text entry screen, press the Left soft key, then choose the input mode from the pop-up menu using the Navigation key. Optional input modes are and
Symbols
. (For more information, refer to “Entering Text” on
T9 Word, Abc, ABC, 123
page 33.)
Tip:
You can cycle between and holding the key until the phone beeps.
T9 Word, Abc
, and
123
Understanding Your Phone 16
Menu
( ) and selecting
by repeatedly pressing
,

Lock Mode

When the phone is in Lock Mode, restrictions are placed on phone use. You can receive calls and messages, but cannot place outgoing calls (except for emergency numbers) until you unlock the phone. Lock Mode also restricts access to menus and the Volume key. Unlock your phone by entering the lock code when prompted. (For more information, refer to “Change Lock” on page 109.)
17

Section 3: Call Functions

This section explains how to make and answer calls. This section also includes the features and functionality associated with making or answering calls.

Making a Call — Number Entry Dialing

1. With the phone on, enter the number you wish to call using
the keypad.
2. Press to place the call.

Dialing Emergency Numbers

To place an emergency call:
1. With the phone on, enter 911 using the keypad.
2. Press to place the call.
You can specify other numbers as emergency numbers using the Emergency # settings. (For more information, refer to “Emergency #” on page 109.)
Important!:
Emergency number 911 is preset into your phone. You can dial this number almost any time, even when the phone is locked or restricted.
If you call 911 an audible tone is heard and an Emergency prompt appears in the display for the duration of the call.
Important!:
Because of various transmission methods, network parameters, and user settings necessary to complete a call from your wireless phone, a connection cannot always be guaranteed. Therefore, emergency calling may not be available on all wireless networks at all times.
Important!:
DO NOT depend on this phone as a primary method of calling 911 or for any other essential or emergency communications.

Dialing Inter national Numbers

Call Another Country — Manual Method
1. In standby mode, enter 011 (the three-digit exit code for
the United States).
2. Enter the country code for the country that you are calling.
3. Enter the number that you wish to call, then press .
Note:
Puerto Rico and Canada are on the North American dialing plan. Making calls to Puerto Rico and Canada is similar to making calls within the United States, no unique country codes are necessary.
Call Functions 18
Call Another Country — Shor tcut Method
1. In standby mode, press and hold
until a plus sign (+) appears in
the display.
Note:
When you press , your phone automatically replaces this + with 011, the three-digit exit code for the United States.
2. Enter the country code for the country that you are calling,
or press and hold until a second plus sign (+) appears
in the display.
Tip:
If you place most or all of your international calls to numbers in the same country, set-up the International Dialing shortcut to dial that country’s code for you. (For more information, refer to “International Dialing” on page 107.)
Note:
When you press , your phone automatically replaces the second + with the two-digit country code you have selected for the International Dialing shortcut.
3. Enter the number that you wish to call, then press .
19

Manual Pause Calling

When you call automated systems (like banking services), you are often required to enter a password or account number. Instead of manually entering the numbers each time, you can store the numbers in your Contacts along with special characters called pauses.
•
2-Sec Pause
— P pause — A two-second pause stops the calling sequence for two seconds and then automatically sends the remaining digits.
•
Wait
— W pause — A hard pause stops the calling sequence until you
press .
To manually call a number with pause(s) without storing it to your Contacts:
1. Enter the number you wish to call.
2. Press the Options soft key. A pop-up menu containing the
following options appears in the display:
•
2-Sec Pause
•
Wait
3. Highlight the desired pause option.
4. To enter the highlighted pause into your number sequence,
— a two-second pause.
— a hard pause (awaits input from you).
press .
Note:
If you select 2-Sec Pause, P appears in the display. If you select Wait, W appears in the display.
5. Press to call the number.

Making a Call — Speed Dialing

You can store phone numbers and contact names in your phone’s Contacts list. Speed Dialing lets you quickly and easily dial any contact in your Contacts list by using that contact’s location number in the list. You can assign and change location (speed dial) numbers for your contacts. (See “Assignment During Entry Creation” on page 44.)

One-Touch Dialing

Speed Dial numbers 2 through 9 are special One-Touch dialing numbers. You can call the phone numbers stored in your phone’s Contacts list and assigned Speed Dial numbers 2 through 9 by pressing and holding a single key.
Example:
For Speed Dial number 3, press and hold the key until the name and number appear in the display and the number is dialed.

Two-Touch Dialing

Memory locations 10 through 99 are special Two-Touch dialing locations.
Example:
For location number 13, briefly press , then press and hold until the name and number appear in the display and the number is dialed.

Three-Touch Dialing

Memory locations 100 through 999 are special Three-Touch dialing locations.
Example:
For location number 113, briefly press , briefly press again, then press and hold until the name and number appear in the display and the number is dialed.

Pause Dialing From a Contacts Entry

•
If you speed dial a contact that contains (two-second) P pause(s) simply wait for the pauses to pass and the dialing to complete.
•
If you speed dial a contact that contains (hard) W pause(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).
Call Functions 20

Making a Call — Quick Search Dialing

Use the Quick Search feature to dial any number stored in your Contacts list by pressing the number keys that correspond to the first few letters of a Contact name. (For more information, refer to “Quick Search” on page 112.)

Quick Search Dialing a Contact

To find and dial a Contact, do the following:
1. In standby mode, press the number keys that correspond
to the first few letters of the Contact name, as shown.
2. Press the Up navigation key. The
Contact List screen appears
showing the desired Contact name,
as shown.
3. If needed, use the Up and Down
navigation keys to highlight the
Contact you wish to call.
4. Press to call the highlighted Contact.
21

Making a Call — Voice Dialing

Your R311 mobile phone includes state-of-the-art voice recognition software that lets you dial numbers using your voice.

Using Voice Dial

Use the Voice Dial command to dial any number stored in your Contacts list by saying the name of the contact (Name Dialing). You can also use Voice Dial to dial any valid telephone number, even numbers not stored in your Contacts list, by speaking the individual digits in the number (Digit Dialing).
Voice Dialing Tips:
•
Wait for the beep before speaking.
•
Speak clearly at a normal volume, as if you were talking to someone on the phone.
•
When saying a name, say the first name then the last name.
Dialing a Name
To dial a name, do the following:
1. In standby mode, press and hold .
“Say a Command” appears in the display and is pronounced through the earpiece.
2. Say, “Call”.
You are prompted to “Say the name or #”.
Speak clearly and say the name of a person in your
3.
Contacts list, first name followed by last name.
If the name is recognized, Voice Dial repeats the name and
dials the number.
If Voice Dial is not sure which name you said, it displays a
choice list of up to three names and prompts you with “Did
you say?” followed by the first name on the list.
4. Say “Yes ” to confirm the name or “No” to hear the next
name, or use the keypad to select the correct name from
the list. (For more information, refer to “Choice Lists” on page 93.)
•
Press the
Repeat
soft key to say the name again.
•
Press the
Settings
soft key, then press the
Exit
soft key to exit
Voice Dial without dialing.
If the recognized name has multiple numbers stored for it
(that is, Home, Work, Mobile, and so on), Voice Dial displays the possible choices and prompts you with
“Which number?”
5. Say one of the following number types:
•“Home
”
•“Work
”
•“Mobile
”
Voice Dial dials the specified number.
Dialing a Number
To dial a number using Voice Dial, do the following:
1. In standby mode, press and hold .
“Say a Command” appears in the display and is
pronounced through the speaker.
2. Say “Call”.
VoiceSignal prompts you to “Say the name or #”.
3. Speak clearly and say the telephone number of the person
you want to call. For example, say “7 8 1 5 5 5 6 2 0 0."
If it recognizes the number, Voice Dial repeats and dials the
number. If Voice Dial is not sure it has recognized the
number, it displays a choice list of up to three numbers and
prompts you with “Did you say?” followed by the first number on the list.
4. Say “Yes ” to confirm the number or “No” to hear the next
one, or use the keypad to select the correct number from
the list. (For more information, refer to “Choice Lists” on page 93.)
Call Functions 22
•
To say the name again, press the
•
To exit Voice Dial without dialing, press .
Repeat
soft key.

Pause Dialing From a Contacts Entr y

•
If you voice dial a contact that contains (two-second) T pause(s) simply wait for the pauses to pass and the dialing to complete.
•
If you voice dial a contact that contains (hard) P pause(s), wait for the appropriate prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).

Answering a Call

Your phone notifies you of a call in the following ways:
•
A ring tone sounds and/or your phone vibrates (Your phone provides seven ring volume settings including:
,
Medium, Medium/High, High
Medium
Ringer Off
, or
,
Vibrate, Low, Low/
Vibrate/High
, and/or
different ring types to distinguish callers.)
•
A phone number (unless blocked by the caller) and a name appear in the display (If the caller’s number and name are stored in your Contacts list).
•
If the caller can’t be identified,
restricted number
•
Your phone continues to notify you of the call until one of the following
, or no number appears in the display.
Call from unavailable#, Call from
events occurs:
– You answer the call. – You ignore the call.
23
– The calling party ends the call. – The call is sent to voicemail.

Answering an Incoming Call

䊳
Open the flip on your phone, if
closed, and/or press . The ring
tone and/or vibration stop and the caller’s voice can be heard in the
earpiece.
Tip:
You can set your phone to automatically answer calls or to answer calls when you press any key but the key or automatically, as indicated by the Auto Answer icon ( ). (For more information, refer to “Call Settings” on page 104.)

The In-Use Options Menu

You can access numerous menus and features while in a call.
Note:
If the call is disconnected while you are accessing the In-Use Option, the In-Use Option disappears from the display and the phone eventually returns to standby mode.
1. While in a call, press the Options soft key.
The following menu items appear in the display:
•
Message
— The
Messages
more information, refer to
•
Contacts
— The Contacts Find
• Recent Calls
•
Send DTMF
•
Voice Privacy
•
Location
— The
— Send your phone number as DTMF tones.
— Select
— Lets you change your phone’s Location setting. (For
more information, refer to
•Speaker On
/
Off
— Enables/disables Speakerphone mode during
this call. (For more information, refer to
menu appears in the display. (For
“Messaging”
on page 50.)
screen appears in the display.
All
Calls Log screen appears in the display.
Standard
or
Enhanced
voice privacy.
“Location”
on page 104.)
“Speakerphone Mode”
on page 15.)
Do one of the following:
•
Select the desired sub-menu or feature.
•
Exit the menu by pressing .
Tip:
You can block/restore sound going to the other parties on this call by pressing the Mute / Unmute soft key. This can reduce noise on conference calls.

Ignoring a Call

When you ignore an incoming call, the call is immediately forwarded to your voice mail.
䊳
During an incoming call, press the Ignore soft key. The
caller is forwarded to your voice mail.

Adjusting the Call Volume

In standby mode, repeatedly press the Volume key ( ) down until the Call Volume Level desired appears in the display. The Volume key is on the left side of phone.

Calls Log

The Calls log retains information about Outgoing, Incoming, and Missed calls. You can also view times for your last call and the time totals for all calls.

Review the Calls Log

1. In standby mode, press Menu ( ), then select Calls.
The following Calls logs and options appear in the display:
• Outgoing Calls
• Incoming Calls
• Missed Calls
• All Calls
• Data Calls
• Call Timer
• Data Counter
2. Select the Calls log that you wish to review or the function
you wish to access.
Call Functions 24
Note:
In cases where there is a Contacts match for a Calls log entry, the name associated with the number appears in the display instead of the number.

Outgoing Calls

Your phone retains information about the last 90 outgoing calls and stores them in the Outgoing calls log. You can review the Outgoing calls log for the time and date of a call, as well as other information.
Note:
To quickly view your most recent calls, briefly press in standby mode. Up to 270 of your most recent outgoing, incoming, and missed calls appear in the display.
1. At the Calls menu, select Outgoing Calls. A list of your
outgoing calls appears in the display.
2. Highlight a call, then press OPEN ( ) to view the Name
of the called party (if in the Contacts list), the number
dialed, the time and date the call was placed, and the
duration of the call (in minutes and seconds).
3. Press the Options soft key. A pop-up menu containing the
following options appears in the display:
•
Save
— Save the number to your Contacts.
25
•
Details
— Calls to Contacts Only — Shows the entry for the called
Contact.
•
Erase
— Erase the selected call from your Outgoing call log.
•
Lock/Unlock
•
Erase All
•
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Outgoing call log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press the Msgs soft key to launch the Send Message
menu. The following options appear in the display:
•
Tex t Me ssag e
— Lets you send a text message to the selected
number called.
•
Picture Message
— Lets you send a picture message to the
selected number called.
Note:
For more information, refer to “Types of Messages” on page 50.
5. Select the desired message type to compose a message.

Incoming Calls

Your phone retains information about the last 90 Incoming calls and stores them in the Incoming call log. You can review the Incoming call log for the time and date of the call, as well as other information.
1. At the Calls menu, select Incoming Calls. A list of your
Incoming calls appears in the display.
2. Highlight a call, then press OPEN ( ) to view the Name
of the caller (if in the Contacts list), the originating number,
the time and date the call was received, and the duration
of the call (in minutes and seconds).
3. Press the Options soft key. A pop-up menu containing the
following options appears in the display:
•
Save
— Save the number to your Contacts.
•
Details
— Calls from Contacts Only — Shows the entry for the
calling Contact.
•
Erase
— Erase the selected call from your Incoming calls log.
•
Lock/Unlock
•
Erase All
•
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Incoming calls log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press the Msgs soft key. The following options appear in
the display:
•
Tex t Me ssag e
— Lets you send a text message to the selected
calling number.
•
Picture Message
— Lets you send a picture message to the
selected calling number.
Note:
For more information, refer to “Types of Messages” on page 50.
5. Select an option to perform its function.

Missed Calls

Your phone retains information about the last 90 missed calls (calls that were never picked up) and stores them in the Missed call log. You can review the Missed call log for the time and date of the call, as well as other information.
1. At the Calls menu, select Missed Calls. A list of your
missed calls appears in the display.
2. Highlight a call, then press OPEN ( ) to view the Name
of the caller (if in the Contacts list), the originating number,
and the time and date the call was received.
3. Press the Options soft key. A pop-up menu containing the
following options appears in the display:
•
Save
— Save the number to your Contacts.
•
Details
— Calls from Contacts Only — Shows the entry for the
calling Contact.
•
Erase
— Erase the selected call from your Missed call log.
•
Lock/Unlock
•
Erase All
— Protect the selected call from being erased.
— Erase all calls from your Missed call log.
Call Functions 26
•
View Timer
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press the Msgs soft key. The following options appear in
the display:
•
Tex t Me ssag e
— Lets you send a text message to the selected
called number.
•
Picture Message
— Lets you send a picture message to the
selected called number.
Note:
For more information, refer to “Types of Messages” on page 50.
5. Select an option to perform its function.

All Calls

You can review all of the calls log entries (outgoing, incoming, and missed calls) for the time and date of a call, as well as other information.
1. At the Calls menu, select All Calls. A list of all logged calls
appears in the display.
2. Highlight a call, then press OPEN ( ) to view further
information about the call.
3. Press the Options soft key. A pop-up menu containing the
following options appears in the display:
27
•
Save
— Save the number to your Contacts.
•
Details
— Calls from Contacts Only — Shows the entry for the
calling/called Contact.
•
Erase
— Erase the selected call from your Calls log.
•
Lock/Unlock
•
Erase All
•
View Timer
— Protect the selected call from being erased.
— Erase all calls from your Calls log.
— Shows the number of calls and/or the total time spent on the Last Call, Outgoing Calls, Incoming Calls, Roaming Calls, All Calls, Last Reset, and Lifetime Calls.
4. Press the Msgs soft key. The following options appear in
the display:
•
Tex t Me ssag e
— Lets you send a text message to the selected
calling/called number.
•
Picture Message
— Lets you send a picture message to the
selected calling/called number.
Note:
For more information, refer to “Types of Messages” on page 50.
5. Select an option to perform its function.

Data Calls

Your phone retains information about the last 10 data calls and stores them in the Data call log. You can review the Data call log for the time and date of the call, as well as other information.
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