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[G-SPN]
Symptom & Repair Code
Input Accuracy Guide
Confidential
FEB 2018
This material is a property of Samsung Electronics Co., Ltd. Any unauthorized use of this material can be punished under
applicable International and/or domestic law.
- This document cannot be used without Samsung’s Authorization -
Confidential
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Notice
This guide is intended solely for the Samsung Electronics internal training and may contain
trade secret, industrial technology or privileged and confidential information otherwise
protected under applicable law including the Unfair Competition Prevention and Trade Secret
Protection Act. Any unauthorized dissemination, distribution, copying of use of the information
contained in this guide is strictly prohibited and subject to legal action.
All functionality, features, specifications and other product information provided in this
document including, but not limited to, the benefits, design, pricing, components, performance,
availability, and capabilities of the product are subject to change without notice or obligation.
Samsung reserves the right to make changes to this guide and the product described herein,
at anytime, without obligation on Samsung Electronics to provide notification of such change.
- This document cannot be used without Samsung’s Authorization -
Confidential
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Contents
1. Overall of G-SPN Quality Code Improvement
2. GSPN UI to input Symptom/Repair code
3. Example of symptom code selection
- This document cannot be used without Samsung’s Authorization -
Confidential