Samsung Galaxy S 8 User Guide

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Table of Contents

Special Features

Hello Bixby ..................................2

Edge Screen .................................2

Flexible Security .............................2

Water and Dust Resistance ....................3

Getting Started

Introduction .................................5

Set Up Your Device .............................7

Assemble Your Device ........................8

Start Using Your Device ......................12

Set Up Your Device ..........................13

..............................1

..............................4

Learn About YourDevice .......................19

Front View ................................. 20

Back View ................................. 22

Home Screen and Applications (Apps) List ... 24

Home Screen .............................. 25

Status Bar ................................. 33

Bixby ...................................... 37

Navigation ................................ 38

Enter Text .................................40

Face Recognition ...........................44

Fingerprint Scanner ........................ 45

VMU_G950U_EN_UM_TN_QC9_040317_FINAL

Iris Scanner ................................ 46

Multi Window .............................. 49

Emergency Mode ...........................51

Edge Screen ............................... 53

Apps

.........................................58

Using Apps ................................ 59

Applications Settings ...................... 62

Calculator ................................. 64

Calendar .................................. 66

Camera and Video

Camera Overview ...........................71

Clock ..................................... 78

Contacts ...................................81

Email ..................................... 93

Galaxy Apps ..............................100

Table of Contents iii

.......................... 70

...................................101

Gallery

Google Apps .............................. 108

Internet ...................................112

Messages .................................116

My Files .................................. 124

Phone .....................................126

Place and Answer Calls .....................127

Samsung Connect ......................... 143

Samsung Gear ............................ 143

Samsung Health .......................... 144

SamsungNotes ........................... 146

SamsungPay ............................. 148

Samsung+ .................................151

Secure Folder ..............................151

Virgin Mobile Apps .........................152

Settings

....................................156

How to Use Settings .......................157

Connections ................................ 158

Wi-Fi ..................................... 159

Bluetooth ................................ 163

Phone Visibility ........................... 169

Data Usage ............................... 169

Airplane Mode .............................171

NFC and Payment ..........................172

Hotspot and Tethering ......................173

Mobile Networks ...........................177

Location ...................................178

Nearby Device Scanning ....................179

Printing .................................. 180

MirrorLink .................................181

Virtual Private Networks (VPN) .............181

Ethernet ................................. 184

Sounds and Vibration ........................ 185

Sound Mode .............................. 186

Vibrations ................................ 186

Volume ...................................187

Ringtone ................................. 188

Notification Sounds ....................... 189

Do Not Disturb ............................ 190

System Sounds ............................191

Key-Tap Feedback ..........................191

Sound Quality and Effects ..................192

Separate App Sound ....................... 193

Notifications ............................... 194

Block App Notifications .................... 195

Table of Contents iv

Customize App Notifications ............... 195

Display ..................................... 196

Screen Brightness ..........................197

Blue Light Filter ............................197

Screen Mode .............................. 198

Screen Resolution ......................... 198

Screen Zoom and Font ..................... 199

Full Screen Apps .......................... 199

Easy Mode ................................200

Icon Frames .............................. 201

LED Indicator ............................. 201

Status Bar ................................ 201

Navigation Bar ............................202

Screen Timeout ...........................202

Keep Screen Turned Off . . . . . . . . . . . . . . . . . . . . 202

Table of Contents v

Screen Saver ..............................203

Smart Stay ...............................203

One-Handed Mode ........................204

Wallpapers andThemes .....................205

Wallpapers ...............................206

Themes ..................................206

Icons ..................................... 207

Always On Displays (AODs) ................207

Device Maintenance ........................208

Quick Optimization ........................209

Battery ...................................209

Performance Mode ........................ 210

Storage ...................................211

Memory .................................. 213

Language and Input ....................... 213

Date and Time .............................215

Report Diagnostic Information ..............215

Reset .....................................215

Factory Data Reset ........................ 216

System Updates .......................... 218

Lock Screen andSecurity ....................220

Set a Screen Lock ......................... 221

Always On Display Settings ................ 222

Lock Screen and AOD Settings .............223

Samsung Pass ............................223

Unknown Sources .........................223

Secure Folder ............................. 224

Secure Startup ............................ 224

Encrypt SD Card ..........................224

Set Up SIM Card Lock ...................... 225

View Passwords ........................... 225

Security Update Service ...................225

Phone Administration ..................... 226

Credential Storage ........................ 226

Advanced Security Settings ................ 227

Accounts ...................................228

Samsung Cloud ...........................229

Accounts Settings .........................230

Backup and Restore ....................... 231

GoogleSettings ........................... 232

Accessibility ................................234

Vision ....................................235

Hearing ..................................236

Dexterity and Interaction .................. 237

Configure Other Accessibility Settings ......238

Table of Contents vi

Accessibility Services ......................238

Other Settings .............................. 239

Help .....................................240

Manage Game Features ...................240

Device Assistance App .....................240

Transfer Files Between Your Phone and a
Computer

About Phone ............................. 242

.................................241

Getting Help ...............................245

Videos ...................................246

Simulators ...............................246

Tips ......................................246

Samsung Support .........................246

For Assistance ............................ 247

Virgin Mobile Account Information
and Help

Table of Contents vii

................................. 249

Legal ........................................ 251

Legal Information .........................

252

Special Features

Learn about your mobile
device’s special features.

Hello Bixby

Hello Bixby allows you to quickly set reminders, create
voice dictation, and search and access content on your
phone and on the Internet.

For more information, see “Bixby” on page37.

Edge Screen

The Edge screen provides a variety of useful tools for
notifications, information feeds, and timekeeping.

For more information see “Edge Screen” on page53.

For more information, see “Face Recognition” on
page44.

Fingerprint Scanner

Use your fingerprint as an alternative to entering
passwords in certain apps. You can also use your
fingerprint to verify your identity when logging in to
your Samsung account.

For more information, see “Fingerprint Scanner” on
page45.

Flexible Security

Use your face, fingerprint, or iris to unlock your device.

Face Recognition

Configure facial recognition security to add an extra
layer of security when using your phone.

Special Features 2

Iris Scanner

Use iris recognition as an alternative to entering
passwords in certain apps. You can also use your eyes
to verify your identity when logging in to your Samsung
account.

For more information, see “Iris Scanner” on page46.

Water and Dust Resistance

This device is rated IP68 using the Ingress Protection
rating system.

For more information, see “Maintaining Water and Dust
Resistance” on page255.

Special Features 3

Getting Started

Learn about your mobile
device hardware, assembly
procedures, and how to get

started usingyour new device.

Introduction

The following topics describe the basics of using this
guide and your new phone.

About the User Guide

Thank you for purchasing the Samsung GalaxyS8.
Thefollowing topics explain how best to use this guide

to get the most out of your phone.

Before Using Your Phone

Read the Get Started guide and Important Information
booklet that were packaged with your phone
thoroughly for proper usage.

Accessible services may be limited by subscription
contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based
on your phone’s setup at the time of purchase.
Unless otherwise noted, instructions begin from

the phone’shome screen, which is displayed by

tapping Home. Some operation descriptions may

besimplified.



Screenshots and Key Labels

Screenshots and other illustrations in this user guide
may appear differently on your phone. Key labels in the
user guide are simplified for description purposes and
differ from your phone’s display.

Other Notations

In the user guide, the phone may be referred to
either as “phone,” “device,” or “handset.” A microSD™,
microSDHC™, or microSDXC™ card is referred to as an
“SD card” or a “memory card.”

5

Get Support from My Account

You can also access support for your phone and service
through the preloaded My Account app.

1. From home, swipe up to access Apps.



2. Tap MyAccount.

3. From the My Account main page, tap My Account.

4. Tap a topic to view its contents.

6

Set Up Your Device

Learn how to set up your device for the firsttime.

Assemble Your Device

This section helps you to assemble your device.

Install the SIM Card and a
Memory Card

When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of

small children.

You can also install an optional microSD™, microSDHC™,
or microSDXC™ memory card (notincluded) to add more

memory space to yourdevice. A memory card can be

installed at any time. It is not necessary to install it
prior to using the device.



Note: Your phone’s SIM card is preinstalled. These
instructions are for reference only.

Caution: Exercise care when using the removal tool to
eject the internal SIM card/Memory card tray.

1. Insert the removal tool into the hole on the

SIMcard/Memory card tray, and then push until the

tray pops out.

2. Place the SIM card on the tray.

Make sure that the card’s gold contacts face

•

down into the device and that the card is
positioned as shown.

3. Place the memory card on the tray with the gold

contacts facing down.

Set Up Your Device

8

4. Slide the SIM card/Memory card tray back into

theslot.

Note: Your device is IP68 rated for dust and water
resistance. To maintain the water-resistant and
dust-resistant features of your device, make sure
that the SIM card/Memory card tray openings are
maintained free of dust and water, and the tray is
securely inserted prior to any exposure to liquids. For
more information, refer to “Maintaining Water and Dust
Resistance” on page255.

Charge the Battery

Note: You should dry the inside of the charging port
before inserting a power connector to charge your
device. If the charging port is not fully dry, your device
may operate abnormally. For example, it may charge
more slowly or overheat. For more information, refer to
“Maintaining Water and Dust Resistance” on page255.

Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.

The battery comes partially charged. You can use the
device while charging.

Note: For fastest charging times, use the Adaptive
Fast Charger that came with your device. This charger
provides faster charging only when connected to
devices that support Adaptive Fast Charging.

Set Up Your Device

9

1. Insert the USB cable into the USB charger/
Accessory port.

Caution: Use only charging devices and batteries
approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using
other accessories may invalidate your warranty and
may cause damage.

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and

remove the USB cable from the device when
charging is complete.

Note: This device is also compatible with wireless
charging devices approved by Samsung, which are

soldseparately.

When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.

In this condition, your device conserves its remaining
battery power by dimming the screen.

When the battery level becomes too low, the device
automatically turns off.

For a quick check of your battery level:
► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color

(

)

indicates a full charge.

Set Up Your Device

10

You can also choose to display a percentage value.
Viewing a percentage value can provide a better idea
of the remaining charge on the battery. For more
information, see “Battery” on page209.

While charging, the device and the charger may
become hot when using wireless charging or fast
charging. This does not affect the device’s lifespan or
performance and is in the device’s normal range of
operation.

The charger may stop charging if the battery becomes
too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close

any running apps.

2. Wait for the device to cool down, and then begin

charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable.
Replace the damaged USB cable with a new
Samsung-approved cable.

If using a wireless charger, do not place foreign
materials between the device and the wireless charger.

Micro-USB Connector

You can use the included Micro-USB connector to
connect a Micro-USB cable (such as from your old
device) to your new device for charging with the
charging head, or for connecting to a computer.

Set Up Your Device

11

Note: The Micro-USB connector does not support
On-the-Go (OTG) devices such as memory sticks,
external hard drives, or keyboard and mouse
accessories.

Reverse Charging

The included USB connector allows you to charge
another device through a USB cable.

Youcan also use the USB connector for transferring

contacts, photos, and other content from an old device.
For more information, see “Transfer Data from Your Old
Device” on page18.

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device
on or off.

To turn the device on:
► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Set Up Your Device

12

Lock or Unlock Your Device

Use your device’s screen lock features to secure your
device.

By default, the device locks automatically when the
screen times out.

To lock the device:
► Press the Power key.

The default Screen lock on your device is Swipe. To
choose a more secure screen lock, see “Set a Screen
Lock” on page221.

To unlock the device:



► Press the Power key or double-tap

then drag your finger across the screen.

Home, and

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

Set Up Your Device

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi-Fi® network, set up accounts, choose
location services, learn about your device’s features,
and more.

Note: On the Welcome screen, there may be an
Accessibility button. If you are visually impaired or hard
of hearing, tap Accessibility to change the accessibility
settings.

13

Google Account

Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™,

GoogleDuo, and the Google Play™ store.

When you turn on your device for the first time, set
up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your

GoogleAccount on your device at any time, use

Accounts settings.

1. From home, swipe up to access Apps.



2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Factory Reset Protection

When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen
and a factory data reset is performed, only someone
with your Google Account username and password can
use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see
“Factory Data Reset” on page216.

Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit samsung.com/us/support/frp.

Set Up Your Device

14

Enable Factory Reset Protection

Adding a Google Account to your device automatically
activates the Factory Reset Protection (FRP) security
feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the
device.

1. From home, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts>



Google.

If you have more than one Google Account set

•

up on your device, tap an account name. Repeat
this process to remove each Google Account.

3. Tap Moreoptions > Remove account.

Set Up Your Device 15

Samsung Account

Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.

1. From home, swipe up to access Apps.



2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set
up your existing email account or create a new email
account.

– or –

To create a new email account or set up your email
account on your device at any time, use Accounts
settings.

1. From home, swipe up to access Apps.



2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

Set Up Your Device 16

Activation and Service

Before using your phone, you must set up your service
with Virgin Mobile. You will need your phone’s serial
numbers (MEID and ICC ID). These numbers can be
found on the phone’s packaging.

For more information about your Virgin Mobile account,
see “Virgin Mobile Account Information and Help” on
page249.

Create Your Account and Pick Your Plan

Set up your Virgin Mobile account.

1. From your computer, visit virginmobileusa.com and

2. Choose an activation option and click Next. Then

3. When prompted, enter the serial number (MEID)

click Activate.

enter your zip code and click Next.

printed on the sticker located on the back of your
phone in the battery compartment. This number
can also be found on the bottom panel of the
phone’s package.

4. Follow the remaining instructions to choose your
plan and select a payment method.

5. Follow the activation instructions below and you’ll
be able to start using your phone.

Activate Your Phone

After setting up your account on virginmobileusa.com,
simply turn your device on. Your device is designed
to activate automatically. If you are swapping from
another Virgin Mobile device to a new one, be sure
to turn off the old device before swapping the serial
number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information
will be pushed to your device automatically.

Set Up Your Device 17

Voicemail Setup

Follow the instructions below to set up voicemail on
your phone. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone
is in use or turned off.



1. From home, tap Phone > Voicemail.

2. Follow the system prompts to:

•

•

•

Important: Voicemail Passcode — It is strongly

recommended that you create a passcode when setting
up your voicemail to protect against unauthorized
access. Without a passcode, anyone who has access to
your phone is able to access your voicemail messages.

Create your passcode.

Record your name announcement.

Record your greeting.

Transfer Data from Your Old Device

Use Smart Switch™ to transfer contacts, photos, and
other content from your old device. You can also use
the included USB connector to copy content quickly
and easily from your old device, without installing the
Smart Switch app.

Note: The USB option must be set to Media device
(MTP) on the other device. Transferring content with
a USB cable may increase battery consumption. Make
sure your battery is fully charged.

Set Up Your Device 18

1. Select Smart Switch during setup.

– or –

From home, swipe up to access Apps > Settings>

ud and accounts > SmartSwitch.

Clo

2. Follow the prompts and select the content to

transfer.

Visit samsung.com/smartswitch for more information
and to learn how to use the USB connector to transfer
content faster.



Learn About

Your Device

Learn some of the key features of your
mobile device, including the screens
and icons, as well as how to navigate the
device and enter text using the keyboard.

Front View

Proximity sensors

Iris detection LED

Earpiece

Front camera

Iris scanner

Volume keys

Bixby key

Learn About YourDevice 20

Power key

Front camera: Takes pictures and records videos

•

while facing the screen, and allows you to video
conference.

Iris scanner: Scan your iris to unlock your phone.

•

Power key: Turn the phone or screen on or off,

•

enable Emergency mode, or restart the phone.

Bixby key: Activate Hello Bixby.

•

Volume keys: Adjust the ringtone or media volume

•

or adjust the voice volume during a call.

Iris detection LED: Detect your iris when using the

•

iris scanner.

Proximity sensors: Detect when objects are close

•

to the screen. For example, when you hold the
phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental
screen touches.

Earpiece: Listen to calls and automated prompts

•

when using the phone.

Learn About YourDevice 21

Back View

Microphone

Flash

Heart rate sensor

Speaker

Microphone USB charger/Accessory port

Learn About YourDevice 22

Rear camera

Fingerprint sensor

Headset jack

Rear camera: Take pictures and videos.

•

Fingerprint sensor: Unlock your phone using your

•

fingerprint.

Headset jack: Plug in a headset for convenient,

•

hands-free conversations.

USB charger/Accessory port: Connect the phone to

•

the charger using a USB cable.

Microphone: Transmit your voice for phone calls

•

or record your voice or ambient sounds for voice
recordings and videos. There are two microphones,
one on the top and one on the bottom.

Speaker: Play ringtones and sounds. The speaker

•

also lets you hear the caller’s voice in speakerphone
mode.

Heart rate sensor: View your heart rate.

•

Flash: Help illuminate subjects in low-light

•

environments when the camera is focusing and
capturing a picture or video.

Learn About YourDevice 23