Samsung Galaxy s User Manual
©2010 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
8/6/10
User Guide
www.sprint.com
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
www.sprint.com y haz clic en
application’s policies, don’t use the application.
Open Source Software – Some software components of this
product incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public License
(LGPL), OpenSSL License, BSD License and other open
source licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.
This device uses open source software. Press
Settings > About phone > Legal information on the
and tap
device for more details
SPH-D700_UG_DG27_PS_080610_F4
>
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 237.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Device’s Menu. . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 5
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . 15
Turning Your Device On and Off . . . . . . . . . . . . . 18
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 19
Device Function Keys . . . . . . . . . . . . . . . . . . . . . . 23
Navigation and Customization . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . 41
Entering Text Using the Android Keyboard . . . . 41
Entering Text Using Swype . . . . . . . . . . . . . . . . . 45
Entering Text Using the QWERTY Keyboard . . 51
Creating a Google Account . . . . . . . . . . . . . . . . 55
2B. Making and Answering Calls . . . . . . . . . 56
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Missed Call Notification . . . . . . . . . . . . . . . . . . . . 58
Calling Emergency Numbers . . . . . . . . . . . . . . . 59
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . 61
Additional Calling Options . . . . . . . . . . . . . . . . . . 62
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 62
Finding a Phone Number . . . . . . . . . . . . . . . . . . 63
Dialing From the Contacts List . . . . . . . . . . . . . . 64
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . 65
2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . 72
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . . 73
Search Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 78
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 80
2D. Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewing Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Making a Call From Call Log . . . . . . . . . . . . . . . 90
Saving a Number From Call Log . . . . . . . . . . . . 90
Altering a Number From Call Log . . . . . . . . . . . . 91
Erasing the Call Log . . . . . . . . . . . . . . . . . . . . . . . . 91
2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Creating a New Contacts Entry . . . . . . . . . . . . . 92
Saving a Phone Number . . . . . . . . . . . . . . . . . . 94
Confirming Contact Synchronization . . . . . . . . . 94
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Contacts Menu Options . . . . . . . . . . . . . . . . . . . . 97
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 98
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 99
Adding a Number to a Contacts Entry . . . . . . 100
Editing a Contacts Entry’s Number . . . . . . . . . . 100
Sending Contacts . . . . . . . . . . . . . . . . . . . . . . . . 101
Assigning a Picture to an Entry . . . . . . . . . . . . . 101
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adding Entries to Your Favorites . . . . . . . . . . . . 102
Adding Facebook Content to your Contacts . 102
2F. Calendar & Tools . . . . . . . . . . . . . . . . . . 106
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 106
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Updating Your Device Firmware . . . . . . . . . . . . 116
Updating Your Android Operating System . . . 118
Updating Your Profile . . . . . . . . . . . . . . . . . . . . . 118
Updating Your PRL . . . . . . . . . . . . . . . . . . . . . . . 119
2G. Voice Services . . . . . . . . . . . . . . . . . . . . . 120
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Opening Menus With Voice Dialer . . . . . . . . . . 122
Text-to-Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
2H. microSD Card . . . . . . . . . . . . . . . . . . . . . 124
Your Device’s microSD Card and Adapter . . . 124
Connecting Your Device to Your Computer . . 126
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 129
Important Connection Information . . . . . . . . . . 130
2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 138
2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Turning Bluetooth On and Off . . . . . . . . . . . . . . 143
Using the Bluetooth Settings Menu . . . . . . . . . 144
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 145
Sending Contacts via Bluetooth . . . . . . . . . . . . 147
Disconnecting Bluetooth Connection During
an Active Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Section 3: Sprint Service . . . . . . . . . . . . . . . . 149
3A. Sprint Service: The Basics . . . . . . . . . . 150
Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 150
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 156
Multimedia Messaging (MMS) . . . . . . . . . . . . . 158
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . 163
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
3B. Web and Data Services . . . . . . . . . . . . . 168
Getting Started With Data Services . . . . . . . . . 168
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . 170
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4G Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Using the Android Market . . . . . . . . . . . . . . . . . 196
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
3C. Entertainment: TV and Music . . . . . . . 202
DivX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 208
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
AllShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 211
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 213
Getting Driving Directions . . . . . . . . . . . . . . . . . . 214
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
4A. Important Safety Information . . . . . . . . 222
General Precautions . . . . . . . . . . . . . . . . . . . . . . 222
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Caring for the Battery . . . . . . . . . . . . . . . . . . . . 224
Radio Frequency (RF) Energy . . . . . . . . . . . . . 225
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 227
User Guide Proprietary Notice . . . . . . . . . . . . . 228
4B. Manufacturer’s Warranty . . . . . . . . . . . . 229
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 229
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Introduction
Your Device’s Menu
This User Guide introduces you to Sprint® service and
all the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Device
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit
to access the most recent version of the user guide.
WARNING: Please refer to the Important Safety Information
www.sprint.com and sign on to My Sprint
section on page 222 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.
The following table outlines your device’s main menu
structure. For more information about using your
device’s menus, see “Navigation and Customization”
on page 26.
From the Home screen, press
䡲 Add ( )
䡲 Wallpaper ( )
䡲 Search ( )
䡲 Notifications ( )
䡲 Settings ( )
to open the menu:
Tap these onscreen buttons to reveal these additional
options and features.
Device menus with additional options (“sub-options”)
appear with adjacent to the list entry.
i
> Add
1: Samsung Widgets
1: AccuWeather Clock 2: Buddies now
3: Calendar Clock 4: Feeds and Updates
5: Program Monitor 6: Y! Finance Clock
2: Android Widgets
1: Analog clock 2: Facebook
3: Music 4: NASCAR
5: Picture frame 6: Power control
7: Search 8: Sprint Football Live
9: Sprint TV 10: Voicemail
11: YouTu be
3: Shortcuts
1: Applications 2: Bookmark
3: Contact 4: Direct dial
5: Direct message 6: Directions & Navigation
7: Gmail label 8: Latitude
9: Music playlist 10: Settings
4: Folders
1: New folder 2: All contacts
3: Contacts with phone numbers
4: Facebook Phonebook
5: Received list from Bluetooth
6: Recent documents 7: Starred contacts
ii
5: Wallpapers
1: Gallery 2: Live wallpapers
3: Wallpaper gallery
> Wallpaper
1: Gallery
2: Live wallpapers
2: Wallpaper gallery
> Search
> Notifications
> Settings > Wireless & networks
1: Airplane mode (On/Off)
2: 4G (On/Off)
3: 4G settings
1: 4G (On/Off) 2: Network notification (On/Off)
3: 4G tethered mode
4: Wi-Fi (On/Off)
5: Wi-Fi settings
1: Wi-Fi (On/Off) 2: Network notification (On/Off)
3: Add Wi-Fi network
6: Bluetooth (On/Off)
7: Bluetooth settings
1: Bluetooth (On/Off) 2: Device name
3: Visible (On/Off) 4: Scan devices
5: <detected Bluetooth devices>
8: VPN settings
1: Add VPN
9: Mobile networks
1: Data roaming (On/Off)
2: Data Roaming Guard (On/Off))
10: Dial Up Networking (On/Off)
> Settings > Call settings
1: Reject with message
2: North American dialing
3: International Dialing
4: TTY
1: TTY Off 2: TTY HCO
3: TTY VCO 4: TTY Full
5: System select
1: Sprint only 2: Automatic
6: Call Guard
7: Voicemail settings
1: Notifications 2: Pictures
3: Speakerphone 4: Change greeting
5: From name 6: Check for upgrade
7: About Voicemail
> Settings > Sound & display
Sound settings
1: Silent mode (On/Off)
2: Ringer volume
1: Incoming call volume 2: Notification volume
3: Media volume
4: System volume
5: Phone ringtone
6: Pulse notification light (On/Off)
7: Phone vibrate (On/Off)
8: Notification ringtone
9: Audible touch tones (On/Off)
10: Audible selection (On/Off)
iii
11: Haptic feedback (On/Off)
12: Vibration intensity
13: SD card notifications (On/Off)
Display settings
1: Orientation (On/Off)
2: Animation
1: No animation 2: Some animations
3: All animations
3: Brightness
4: Screen timeout
1: 15 seconds 2: 30 seconds
3: 1 minute 4: 2 minutes
5: 10 minutes 6: 30 minutes
5: Power Saving Mode
6: Keyboard timeout
1: 3 seconds 2: 6 seconds
3: 15 seconds 4: Same as Screen timeout
iv
> Settings > Location & security
My Location
1: Use wireless networks (On/Off)
2: Use GPS satellites (On/Off)
Screen unlock pattern
1: Set u nlock patt ern
2: Require pattern
3: Use visible pattern
4: Use tactile feedback
Passwords
1: Visible passwords (On/Off)
Credential storage
1: Use secure credentials (On/Off)
2: Install from SD card
3: Set password
4: Clear storage
> Settings > Applications
1: Unknown sources (On/Off)
2: Quick launch
3: Manage applications
4: Running services
5: Development
1: USB debugging (On/Off)
2: Stay awake (On/Off)
3: Allow mock locations (On/Off)
> Settings > Accounts & sync
General sync settings
1: Background data (On/Off)
2: Auto-sync (On/Off)
Manage accounts
> Settings > Privacy
Location
1: Use My Location
Personal data
1: Factory data reset
> Settings > SD card &
phone storage
External SD card
1: Total space
2: Available space
3: Unmount SD card (On/Off)
4: Format SD card (On/Off)
Internal phone storage
1: Available space
> Settings > Search
Web search
1: Google search settings
1: Show web suggestions (On/Off)
2: Search history (On/Off)
3: Manage search history
v
Quick Search Box
1: Searchable items
1: Contacts (On/Off) 2: Browser (On/Off)
3: Apps (On/Off) 4: Music (On/Off)
5: YouTube (On/Off) 6: Voicemail (On/Off)
2: Clear search shortcuts
> Settings > Language &
keyboard
1: Select Input Method
1: Swype 2: Android keyboard
2: Select locale
1: English 2: Español
Text settings
1: Swype (On/Off)
vi
2: Swype (settings)
1: Language 2: Auto-spacing (On/Off)
3: Auto-capitalization (On/Off)
4: Word Prediction (On/Off)
5: Enable Tip Indicator (On/Off)
6: Audio Feedback (On/Off)
7: Vibrate on keypress (On/Off)
8: Display Trace 9: Word Choice Window
10: Speed vs. Accuracy 11: Auto-select word after
12: Swype Help 13: Tutorial
14: Versi on
3: Android keyboard (On/Off)
4: Android keyboard (settings)
1: Vibrate on keypress (On/Off)
2: Sound on keypress (On/Off)
3: Auto-capitalization (On/Off)
4: Voice input (On/Off)
5: Quick fixes (On/Off) 6: Show suggestion (On/Off)
7: Auto-complete (On/Off)
5: Device keyboard
1: Auto-replace (On/Off) 2: Auto-cap (On/Off)
3: Auto-punctuate (On/Off)
6: User dictionary
> Settings > Accessibility
Accessibility
1: Accessibility (On/Off)
Accessibility services
1: K ick Bac k (O n/Off)
2: TalkBack (On/Off)
3: SoundBack (On/Off)
> Settings > Text-to-speech
1: Listen to an example
2: Install voice data
3: Always use my settings (On/Off)
4: Speak incoming CallerID (On/Off)
Default settings
1: Speech rate
1: Very slow 2: Slow
3: Normal 4: Fast
5: Very fast
2: Language
1: American English 2: Spanish
> Settings > Date & time
1: Automatic (On/Off)
2: Set date
3: Select time zone
4: Set time
5: Use 24-hour format (On/Off)
6: Select date format
1: MM/DD/YYYY 2: DD/MM/YYYY
3: YYYY/MM/DD
> Settings > About phone
1: System Updates
1: Update Firmware 2: Update Profile
3: Update PRL 4: Update Android
vii
2: Status
3: Battery use
4: Legal information
5: System tutorial
6: Model number
7: Firmware version
8: Baseband version
9: Kernel version
10: Build number
11: Hardware version
viii
1: Battery status 2: My phone number
3: MIN 4: PRL Version
5: MEID 6: Network
7: Signal strength 8: Service state
9: Roaming 10: Mobile network state
11: 4G MAC address 12: Wi-Fi MAC address
13: Bluetooth address 14: Up time
1: Open source licenses 2: License settings
3: Google legal 4: Privacy Alert from Sprint
In Use Menu
1: Add call/Merge 2: Dialpad
3: End call 4: Speaker (On/Off)
5: Mute/Unmute 6: Bluetooth
While in an active call, press to display the
following options:
1: Contacts (image) 2: Memo
Section 1
Getting Started
⽧ Setting Up Your Device (page 2)
1A. Setting Up Service
Release Latch
⽧ Activating Your Device (page 5)
⽧ Setting Up Your Voicemail (page 5)
⽧ Sprint Account Passwords (page 6)
⽧ Getting Help (page 7)
Setting Up Your Device
1. Install the battery.
䡲 Remove the battery from its packaging.
䡲 Grasp the device firmly and locate the cover
release latch.
䡲 Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a soda
can).
2 1A. Setting Up Service
䡲 Insert the battery into the opening in the back of
the device, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
2. Press and hold to turn the device on.
䡲 If your device is activated, it will turn on, search for
Sprint service, and enter standby mode.
Setting Up Service
3. Make your first call.
䡲 Press to access the Home screen and
touch to access the onscreen keypad.
䡲 Use the onscreen keypad to enter a phone
number and touch .
● If your device is in PowerSave mode, press
or to reactivate the screen.
1A. Setting Up Service 3
WARNING: If your device has a touchscreen display,
Unlock Screen
please note that a touchscreen responds best to
a light touch from the pad of your finger or a
non-metallic stylus. Using excessive force or a
metallic object when pressing on the
touchscreen may damage the tempered glass
surface and void the warranty. See “4B.
Manufacturer’s Warranty” on page 229.
Note: Your device’s battery should have enough charge for
your device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible.
Unlocking Your Device Screen
䊳 To unlock your phone from this screen, touch and
drag the lock icon up or slide the QWERTY
keyboard out.
4 1A. Setting Up Service
Activating Your Device
䢇 If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇 If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇 If you received your device in the mail and you are
activating a new device for an existing number on your
account, you will need to go online to activate your
new device.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your device.
When you have finished, make a phone call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
for assistance.
Tip: Do not press while the device is being activated.
Pressing cancels the activation process.
1-888 -211-4727
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
other phone.
1-888- 211-4727 from any
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized
access.
1. From the phone standby mode, touch and
hold .
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
1A. Setting Up Service 5
Setting Up Service
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
For more information about using your Visual
Voicemail, see “Visual Voicemail” on page 150.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
6 1A. Setting Up Service
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 5 for more information on your
voicemail password.
Data Services Password
With your Sprint device, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
PQRS
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone Keypad
䢇 Tap to check minute usage
and account balance.
䢇 Tap to make a payment.
䢇 Tap to add a new line of
service, upgrade your phone, purchase accessories,
or access other account services.
䢇 Tap to access a summary of
your Sprint service plan or get answers to other
questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-88 8-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Tap .
1A. Setting Up Service 7
Setting Up Service
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Tap .
For more information or to see the latest in products
and services, visit us online at
8 1A. Setting Up Service
www.sprint.com.
Section 2
Your Device
⽧ Your Device (page 11)
2A. Device Basics
⽧ Viewing the Display Screen (page 15)
⽧ Turning Your Device On and Off (page 18)
⽧ Battery and Charger (page 19)
⽧ Device Function Keys (page 23)
⽧ Navigation and Customization (page 26)
⽧ Displaying Your Phone Number (page 41)
⽧ Entering Text Using the Android Keyboard (page 41)
⽧ Entering Text Using the QWERTY Keyboard (page 51)
⽧ Creating a Google Account (page 55)
10 2A. Device Basics
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Sprint
will automatically upload critical updates to your device.
• You can also use the menu to manually check for
and download updates. Press
Settings > About phone > System Updates >
Update Firmware or Update Android to search for
and download available updates.
> and tap
Your Device
3. Display
Screen
9. External
Speaker
5. MENU Key
1. Proximity
Sensor
14. L ED
2. Status Bar
Icons
4. HOME Key
8. Microphone
13. Self Camera
Lens
12. Light
Sensor
10. SEARCH Key
11. BACK Key
7. Flash
6. Camera
Lens
Portrait Mode
Key Functions
1. Proximity Sensor detects how close an object is to
the surface of the screen. This is typically used to
detect when your face is pressed up against the
screen, such as during a phone call.
䡲 While talking on the phone, the sensor detects
talk activity and locks the keypad to prevent
accidental key presses.
2. Status Bar Icons provide information about your
device’s status and options, such as signal
strength, wireless technology, roaming, ringer
setting, messaging, and battery charge.
3. Touchscreen Display displays all the information
needed to operate your device, such as the call
status, the Contacts list, and the date and time.
Also provides one-touch access to all of your
features and applications.
4. HOME Key returns you to the Home screen. Press
and hold to open the recently-used applications
window.
Device Basics
2A. Device Basics 11
5.
MENU Key allows you to access your device’s main
functions menu: Add, Wallpaper, Search,
Notifications, and Settings. While in a menu, touch
to open a list of actions available from the current
screen or onscreen option.
䡲 During an active call, press to open additional call
options such as Contacts or Memo.
6. Camera Lens, as part of the built-in camera, this
5.0 megapixel camera lets you take pictures and
videos.
7. Flash, as part of the built-in camera, provides an
additional light source for pictures during low-light
conditions.
8. Microphone allows other callers to hear you clearly
when you are speaking to them.
9. External Speaker lets you hear the different ringers
and sounds. You can mute the ringer when
receiving incoming calls by pressing the volume
button. The speaker also lets you hear the caller’s
voice in speakerphone mode.
12 2A. Device Basics
10. SEARCH Key displays the Quick Search box that
can be used to search for a key term both on the
device and online. It’s the ultimate search field
(page 24).
䡲 For example, entering the word “Pa”, will display
any matching entries from your device’s Contacts
list, current device applications, online Android/
Google apps, or from any online Web page via
Google™ search.
䡲 Press and hold to launch Voice Search where you
can initiate a Google™ search by verbally entering
a text string. The device recognizes your spoken
words and initiates a Web search.
11. BACK Key returns you to the previous menu, closes
a dialog box, or exits an onscreen menu/option.
12. Light sensor lets you use the ambient light level to
adjust the screen brightness/contrast.
䡲 In a bright light condition (outdoors), the sensors
cause the device to increase the brightness and
contrast for better viewing.
䡲 In dim light conditions, the device increases the
screen brightness to compensate.
13. Self Camera Lens, for use with the Qik application,
take pictures while facing the screen, and allows
you to video conference.
14 . Front Indicator Light (LED) displays a device
notification, charging status, or alert.
15. Earpiece lets you hear the caller and automated
prompts.
16. Volume Button allows you to adjust the ringer
volume in standby mode, the voice volume during
a call, and media playback volume.
17. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
18. Charger/Accessory Jack allows you to connect the
phone charger or a USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
19. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. (A 16GB
SDHC card comes preinstalled in your Epic 4G.)
15. Earpiece
16. Volume
Button
17. Camera
Button
18. Charger/Accessory
Jack
21. Power
Button
20. Headset Jack
19. microSD
Card Slot
2A. Device Basics 13
Device Basics
20.
Landscape
Mode
Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
21. POWER Button lets you turn the device on or off,
or turn off the touchscreen display.
䡲 When the screen is turned off, press once to
return to Screen lock mode.
䡲 While the device is unlocked and not on an active
call, press and hold to display the Phone options
menu (Silent mode, Airplane mode, Power off).
Landscape Phone Features
1. QWERTY Keyboard provides an alphanumeric
character keyboard layout. Lets you enter numbers,
letters, and characters, as well as navigate within
menus.
2. Fn Key (Function) key lets you enter the
alternate character or symbol displayed on each
key on the QWERTY keyboard.
14 2A. Device Basics
2. Fn Key
3. Shift
Key
4. Smiley Key
1. QWERTY
Keyboard
5. Space Key
9. Delete Key
8. Function
7. Enter
6. Navigation Keys
Keys
Key
3. Shift Key lets you toggle alphabet characters
between mixed case, uppercase, and lowercase.
Character case remains as selected until the Shift
key is pressed again.
4. Smiley Key ( ) lets you access Smiley icons
(Emoticons).
5. Space Key lets you add spaces between words
and characters.
6. Navigation Keys allow you to navigate around your
device’s menu options while in Landscape mode.
7. Enter Key lets you enter additional lines of text.
8. Function Keys allows you to access your device’s
main functions while in Landscape mode (Menu
and Back on the left, Home and Search on the
right). These buttons function in the same manner
as those below the display screen.
9. Delete Key deletes characters from the display in
text entry mode.
Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
Status Bar – Service Icons
Activation Not Completed – Your automatic
device activation process failed, please retry.
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your device cannot find a usable
signal.
Airplane Mode On – Your device will not make or
receive calls, or provide data access. Local
applications are still available.
Roaming – Your device is “roaming” off the
Nationwide Sprint Network.
3G Available – Sprint 3G data service is active.
3G Communicating – Sprint 3G data service is
active and communicating. When active, the
icon is animated.
4G Service Available – Sprint 4G is turned on
and coverage is available.
4G Service Communicating – Sprint 4G is turned
on and coverage is available although your
signal is weak.
2A. Device Basics 15
Device Basics
Status Bar – Service Icons
4G Service Unavailable – There is no 4G
coverage currently unavailable. You are
disconnected from the 4G network. (See “4G
Services” on page 179.)
Status Bar – Status Icons
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece or
external speaker.
Bluetooth Call in Progress – A voice call is being
routed through a Bluetooth headset.
Missed Call – You have missed an incoming
call.
Call Muted – The device microphone has been
muted.
Speaker – Speakerphone feature is enabled.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Low – Shows your current battery
charge level is very low.
16 2A. Device Basics
Status Bar – Status Icons
Device Power Critical – Shows your current
battery only has five percent power remaining
and will immediately shutdown. Represented as
a blinking icon.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth technology is
active and communicating with an external
device.
GPS Location On – Device location feature is on
and available for location-based services such
as GPS Navigation (see page 211).
GPS Communicating – Device location feature is
on and communicating.
Wi-Fi Connected – Wi-Fi is connected, active,
and communicating with a Wireless Access
Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active but there
is a communication issue with the target
Wireless Access Point (WAP).
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