Samsung G920F User Manual

SM-G920F SM-G920FD SM-G920FQ SM-G920I

User Manual

English. 02/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

5 Package contents

6 Device layout

8 SIM or USIM card

13 Battery

18 Turning the device on and off

19 Touchscreen

22 Home screen

28 Lock screen

29 Notification panel

32 Entering text

34 Screen capture

35 Opening apps

59 Camera

77 Gallery

78 Smart Manager

80 S Planner

81 S Health

84 S Voice

86 Music

87 Video

88 Voice Recorder

90 My Files

91 Memo

92 Clock

93 Calculator

94 Google apps

35 Multi window

39 Device and data management

43 Quick connect

46 Sharing files with contacts

47 Emergency mode

Applications

48 Installing or uninstalling apps

49 Phone

53 Contacts

55 Messages

57 Internet

58 Email

Settings

96 Introduction

96 Wi-Fi

98 Bluetooth

100 Flight mode

100 Mobile hotspot and tethering

101 Data usage

102 SIM card manager (dual SIM models)

102 Mobile networks

103 NFC and payment

105 More connection settings

108 Applications

108 Sounds and vibration

Table of Contents

109 Notifications

109 Do not disturb

110 Display

110 Advanced features

111 Wallpaper

111 Themes

112 Lock screen and security

116 Privacy and safety

120 Easy mode

120 Accessibility

121 Accounts

122 Backup and reset

122 Language and input

123 Battery

123 Storage

124 Date and time

124 User manual

124 About device

Appendix

125 Accessibility

141 Troubleshooting

147 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Speaker

Infrared port

Device layout

LED indicator

Proximity/Light sensor

Touchscreen

Front camera

Power key

Home key (Fingerprint

recognition sensor)

Recents key

Headset jack

Multipurpose jack

Microphone

Rear camera

SIM card tray

Back key

Loud speaker

Microphone

Flash

GPS antenna

Volume key

NFC antenna/Wireless charging coil

Main antenna

Basics

•

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

Home

Back

Volume

•

Press to turn on the screen while the screen is locked.

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Press to adjust the device volume.

Google

Basics

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•

Only nano-SIM cards work with the device.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the SIM card tray gently from the SIM card tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( USIM card on the SIM card tray 2 (

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Insert the SIM card tray back into the SIM card tray slot.

Carefully insert the SIM card tray to prevent the SIM cards from leaving or falling out of the tray.

2 ).

1 ) and the secondary SIM or

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Insert the SIM card tray back into the SIM card tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap and tap the switch to activate it.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card

Changing the display name and icon of SIM or USIM cards

On the Home screen, tap tap

Name

Icon

. Set a display name and icon for each card.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card,

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap preferences for your cards in

Apps

→

Settings

Preferred SIM card

→

SIM card manager

and set the feature

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable

into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

Basics

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Battery

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the Smart manager.

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When you are not using the device, switch to sleep mode by pressing the Power key.

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Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps.

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Decrease the backlight time.

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Decrease the screen brightness.

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

•

While charging the battery when the device is turned off, the icon appears on the screen.

•

You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed.

Apps

→

If the fast charging feature is not activated, on the Home screen, tap

Battery

, and then tap the

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Fast cable charging

switch to activate it.

Settings

→

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Place the centre of the device’s back on the centre of the wireless charger.

You can check the remaining charging time on the screen. The actual remaining time may vary depending on the charging conditions.

After fully charging, disconnect the device from the wireless charger.

•

When there are foreign materials between the device and the wireless charger, the device may not charge properly.

•

If you use the wireless charger in areas with weak network signals, you may lose network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap

Start power saving

Apps

→

Settings

and select an option.

→

Battery

→

Power saving mode

, and then tap

Basics

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•

Displays colours on the screen as grey tones.

•

Restricts the available apps to essential and selected apps only.

•

Deactivates the mobile data connection when the screen turns off.

•

Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap then tap the switch to activate it.

To deactivate ultra power saving mode, tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Apps

→

Settings

→

Battery

→

Ultra power saving mode

→

Disable Ultra power saving mode

, and

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where

Power off

the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Basics

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

A widget

An app

Favourite apps

A folder

Screen indicators

Apps screen icon

Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•

Wallpapers

•

Widgets

app functions to provide information and convenient access on your Home screen.

•

Themes

and wallpapers, will change depending on the selected theme.

•

Screen grid

and the Apps screen.

: Change the wallpaper settings for the Home screen and the locked screen.

: Add widgets to the Home screen. Widgets are small apps that launch specific

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Change the size of the grid to display more or less items on the Home screen

Basics

Flipboard Briefing

View the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

If this feature is not activated, tap and hold an empty area on the Home screen. Then, swipe to the right and tap the

Briefing

switch to activate it.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap widget, and then drag it to the Home screen.

Widgets

, tap and hold a

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location.

To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to

Remove

at the top of the screen.

Basics

Creating folders

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Tap

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Enter folder name

To change the folder colour, tap

and enter a folder name.

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel.

To add a panel, swipe to the left, and then tap

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to the screen.

To set a panel as the main Home screen, tap

Remove

at the top of

Basics

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap left or right.

Apps

to open the Apps screen. To view other panels, swipe to the

Moving items

This feature may not be available depending on the region or service provider.

EDIT

On the Apps screen, tap

To move the item to another panel, drag it to the side of the screen.

. Tap and hold an item and drag it to a new location.

Creating folders

This feature may not be available depending on the region or service provider.

On the Apps screen, tap

EDIT

Tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Basics

Tap

Enter folder name

and enter a folder name.

To change the folder colour, tap

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Currently accessing SIM or USIM card (dual SIM models)

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

GPS activated

Call in progress

Missed call

New text or multimedia message

Alarm activated

Basics

Icon Meaning

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Settings

→

Lock screen and security

→

Screen lock type

, and then

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

Basics

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password

A password consists of letters, numbers, and symbols. Enter at least four characters, including at least one letter, and then enter the password again to verify it.

Fingerprints

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

Basics

Launch Settings.

screen.

You can use the following functions on the notification panel.

►

Single SIM models:

Quick setting buttons

Launch Quick connect.

View more quick setting buttons.

Adjust the brightness.

Tap a notification and perform

various actions.

Access the notification settings

►

Dual SIM models:

Quick setting buttons

Launch Quick connect.

screen.

Clear all notifications.

View more quick setting buttons.

Adjust the brightness.

SIM and USIM card feature preferences. Tap to access the SIM card manager.

Tap a notification and perform

various actions.

Access the notification settings

Clear all notifications.

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