This SAMSUNG Service Manual, “ 30” Freestanding Self-Cleaning Electric Range,” provides the technician with
information on the operation and service of the Freestanding Self-Cleaning Electric Range. It is to be used as a
training Service Manual. For specic information on the model being serviced, refer to the “Owner’s Manual” or
“Tech Sheet” provided with the electric range.
1-2 Safety Precautions
• Repairs of the appliance should be carried out by a licensed technician only. Incorrect repairs may result in
dangerous situations. If you need repairs, contact an SAMSUNG Service Center or your dealer.
• If the power cord is defective, it must be replaced by a qualied service agent with a UL listed range cord.
• Electrical leads and cables should not be allowed to touch the oven.
• Rating plate is located on the left side of warming drawer.
• The power supply of the appliance should be turned off when it is being repaired.
WARNING
• To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance
to avoid electrical shock.
• When the oven operates, the interior parts will be very hot.
SAMSUNG Electronices assumes no responsibility for any repairs made on our products by anyone other than
Authorized Service Technicians.
3
Page 4
1. Precaution
1-3 Important Safety Instructions
Read and follow all instructions before using your oven to prevent the risk of re, electric shock, injury to person,
or damage when using the range. This guide don’t cover all possible conditions that may occur. For further
assistance contact your service agent or manufacturer.
WARNING
This symbol will help alert you to hazards or unsafe practices which could cause serious bodily harm or death.
• Be sure your appliance is properly installed and
grounded by a qualied technician.
• Do not repair or replace any part of the appliance unless
specically recommended in the manual. All other
servicing should be referred to a qualied technician.
• Always disconnect power to appliance before servicing
by removing the fuse or switching off the circuit breaker
WARNING
- INJURIES CAN OCCUR IF THE RANGE TIPS
- INSTALL ANTI-TIP DEVICE PACKED WITH
RANGE
- FOLLOW ALL INSTALLATION
INSTRUCTIONS
To reduce the risk of tipping of the range, the range
must be secured by properly installed anti-tip devices.
To check if the bracket is installed properly,
- Warming drawer : grasp the top rear edge of the
Range and carefully attempt to tilt it forward.
verify that the anti-tip devices are engaged.
- Storage drawer : Remove drawer and verify leveling
leg is inserted into and fully secured by the anti-tip
devices.
Refer to the installation manual for proper anti-tip
bracket installation.
• Do not step, lean or sit on the doors of the range
-this can cause the range to tip, resulting in burns or
serious injuries.
WARNING
• DO NOT TOUCH HEATING ELEMENTS OR
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark
in color. Interior surfaces of an oven become hot
enough to cause burns. During and after use,
do not touch, or let clothing or other ammable
materials contact heating elements or interior
surfaces of oven until they have had sufcient
time to cool. Other surfaces of the appliance may
become hot enough to cause burns – among
these surfaces are oven vent openings and
surfaces near these openings, oven doors, and
windows of oven doors.
• Do Not Leave Children Alone - Children should not be left
alone or unattended in area where appliance is in use.
They should never be allowed to sit or stand on any part
of the appliance.
•
Never Use Your Appliance for Warming or Heating the Room.
• Storage in or on Appliance – Flammable materials should
not be stored in an oven or near surface units. Be sure all
packing materials are removed from the appliance before
operating it. Keep plastics, clothes and paper away from
parts of the appliance that may become hot
• Wear Proper Apparel – Loose-tting or hanging garments
should never be worn while using the appliance.
• Do Not Use Water on Grease Fires – Turn off oven to
avoid spreading the ame. Smother the re or ame by
closing the door or use dry chemical, baking soda or
foam- type extinguisher.
• Use Only Dry Potholders – Moist or damp potholders on
hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
CAUTION
Do not store items of interest to children in
cabinets above a range or on the back guard of
a range – children climbing on the range to reach
items could be seriously injured.
WARNING
SURFACES
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
•
UNITS – Surface units may be hot even though they
are dark in color. Areas near surface units may become
hot enough to cause burns. During and after use, do not
touch, or let clothing or other ammable materials contact
surface units or areas near units until they have had
sufcient time to cool. Among these areas are the cook-
top and surfaces close to the cook-top.
WARNING
To avoid risk of electrical shock, personal injury, or
death, make sure your range has been properly
grounded and always disconnect it from main power
supply before any servicing.
4
Page 5
1. Precaution
SURFACE COOKING UNITS
• Use Proper Pan Size – This appliance is equipped
with one or more surface units of different sizes.
Select utensils having at bottoms large enough
to cover the surface unit heating element. The use
of undersized utensils will expose a portion of the
heating element to direct contact and may result in
ignition of clothing. Proper relationship of utensil to
burner will also improve efciency.
•
Never Leave Surface Units Unattended at High
Heat Settings – Boil overs may cause smoking and
greasy spillovers may ignite.
• MakeSureReectorPansorDripBowlsAre in Place – Absence of these pans or bowls
during cooking may subject wiring or components
underneath to damage.
•
Protective Liners – Do not use aluminum foil to line
surface unit drip bowls or oven bottoms, except as
suggested in the manual. Improper installation of these
liners may result in a risk of electric shock, or re.
• Glazed Cooking Utensils – Only certain types of
glass, glass/ceramic, ceramic, earthenware, or other
glazed utensils are suitable for range-top service
without breaking due to the sudden change in
temperature.
•
Utensil Handles Should Be Turned Inward and
Not Extend Over Adjacent Surface Units – To
reduce the risk of burns, ignition of ammable
materials, and spillage due to unintentional contact
with the utensil, the handle of a utensil should be
positioned so that it is turned inward, and does not
extend over adjacent surface units.
•
Do Not Soak Removable Heating Elements –
Heating elements should never be immersed in water.
• Be sure you know which control pads operate each
surface unit. Make sure you turned on the correct
surface unit.
SELF-CLEAN OVENS
• Do Not Clean Door Gasket – The door gasket is
essential for a good seal. Care should be taken not to
rub, damage, or move the gasket.
•
Do Not Use Oven Cleaners – No commercial oven
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
•
Clean in the self-clean cycle only parts listed in
this manual. Before self-cleaning the oven, remove
the broiler pan and any utensils from the oven.
•
Never keep pet birds in the kitchen – the health
of birds is extremely sensitive to the fumes released
during an oven selfclean cycle. Fumes may be harmful
or fatal to birds. Move birds to well-ventilated room.
• Important Instruction – In the event the self-clean
mode “F” code goes on, or three long beeps sound,
oven is malfunctioning in the self-clean mode. Turn
off or disconnect appliance from power supply and
have serviced by a qualied technician.
VENTILATING HOODS:
• Clean Ventilating Hoods Frequently – Grease
should not be allowed to accumulate on hood or lter.
• Use Care When Opening Door – Let hot air or
steam escape before you remove or replace food in
the oven
•
Do Not Heat Unopened Food Containers – Buildup of pressure may cause container to burst and
result in injury.
•
Keep Oven Vent Ducts Unobstructed – the oven
vent is located above the left rear surface unit. this
area could become hot during oven use. Never block
this vent and never place plastic or heatsensitive
items on vent
•
Placement of Oven Racks – Always place oven
racks in desired location while oven is cool. If rack
must be moved while oven is hot, do not let potholder
contact hot heating element in oven.
•
Do Not allow aluminum foil or meat probe to contact
heating elements.
GLASS/CERAMIC COOKING SURFACES
• Do Not Cook on Broken Cook-Top – If cook-top
should break, cleaning solutions and spillovers
may penetrate the broken cooktop and create a
risk of electric shock. Contact a qualied technician
immediately.
•
Clean Cook-Top With Caution – If a wet sponge
or cloth is used to wipe spills on a hot cooking area,
be careful to avoid steam burn. Some cleaners can
produce noxious fumes if applied to a hot surface.
DEEP FAT FRYERS:
• Use extreme caution when moving the grease kettle
or disposing of hot grease.
5
Page 6
1. Precaution
Model & Serial
Number Location
Tech Sheet Location
(On Low Rear Cover)
1-4 Model & Serial Number Label and Tech Sheet Locations
This Model / Serial Number label and Tech Sheet locations are shown below.
The rating plate is located above the drawer on the oven frame.
6
Page 7
2.Specications
Biggest Capacity
Large family food in holiday
Turkey 24lbs = 4.4 cu ft
- Samsung : 5.9 cu.ft
- Competitors
A : 5.4 cu.ft B : 5.3 cu.ft
Steam Cleaning
Casual clean without any smell
More frequently
- Samsung : Self clean + Steam Clean
- Competitors : Self clean
Surround Air - vection
Even cooking and energy
efficiency
- Samsung : 3 fans
- Competitors : 1 fans
SamsungCompetitors
2-1 Features
Features
Surround Air-vection
- Main Convection Fan with 2-Sub.Fans makes complex small Swirl.
- Optimal Heat Distribution and Even Cook Performance.
- Updated Control Algorithm (for the Swirl Improvement of Door Front/Left/Lower)
Easy Steam Cleaning
- More Efciency & Time Saving
- Available for Water and Oven Washing Liquid (Water + Detergent)
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp
edges may be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
Cover-Back Main
Wire, CoverBack Guard Wire
and PCB-Main
PCB Main
Cover-Back
Guard Wire
Cover-Back
Main Wire
1. Turn off the electrical supply
going to the range.
2.
Pull the range away from the
wall so that you can access the
rear panel.
3.
Remove the 8 screws from the
Cover-Back Main Wire and
remove the panel.
4. Remove 3 screws from the
Cover-Back Guard Wire and
remove the cover.
5.
Remove 2 screws of PCB Main
and separate PCB Main.
11
REASSEMBLY NOTE:
When you remove(replace)
membrane tail from the connector,
pullthe actuator fully
Page 12
3. Disassembly and Reassembly
3-2 Removing Regulator-Energy
WARNING
Disconnect power before servicing the range Replace all panels before operating range. Failure to do so
can result in dearh or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
1. Turn off the electrical supply going
to the range.
2.
Pull the range away from the wall
so that you can access the rear
panel.
3.
Remove Cover-Back Guard Wire
(See step 4 on page 11)
RegulatorEnergy
2 Screws
4. Remove Regulator-Energy
connectors which be replaced.
5. Pull out the Knob-Dial.
6.
Remove 2 screws and replace
Regulator-Energy.
12
Page 13
3. Disassembly and Reassembly
3-3 Removing Surface elements and The Ceramic Glass Cooktop
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock..
PartsExplaination PhotoExplaination
1. Unplug the cord or disconnect power
2.
Open oven door and remove the 3
screws located at the front of the
cook-top, then close the door.
Surface
elements
and
Ceramic
Glass
Cooktop
3 Slightly lift up and pull up the cook-top and then unplug the 2 connectors wire at the back by
squeezing side tabs and unscrew ground wire.
4. Protect the cooktop surface and turn
the assembly over.
13
Page 14
3. Disassembly and Reassembly
3-3 Removing Surface elements and The Ceramic Glass Cooktop
PartsExplaination PhotoExplaination
5. To remove the surface elements
a)
Remove the wires from the
element and limiter terminals.
b)
Remove the element bracket screw
(shown above) for the element you
Surface
elements
and
Ceramic
Glass
Cooktop
are servicing.
c)
Carefully lift the bottom of the
bracket just far enough to remove
the element.
d)
Use sharp tool to remove the
heating element.
REASSEMBLY NOTE: When you reinstall
the element make sure that the wires
are inserted into the correct tap then
reinstall the bracket screw to secure it
to the cooktop.
14
Page 15
3. Disassembly and Reassembly
3-4 Removing The Latch-Door & Switch-Door Plunger
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be
present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
1. Turn off the electrical supply going to the range.
2. Open the oven door.
3.
Raise the cooktop (see page 13 for the
procedure).
4.
To remove the Latch-Door:
a) Remove the 2 screws from the front of cavity.
Latch-Door
& SwitchDoor
Plunger
b) Remove two screw from Cover-Back Main and
remove latch-door
5. To remove the Switch-Door Plunger
a)
Remove the Cover-Back Guard Wire (see
page 11 for the procedure).
b) Release the wire from Cable Clamp.
c)
Remove the Switch-Door Plunger from the
range. take out carefully with shaking up and
down by using tool.
15
Page 16
3. Disassembly and Reassembly
3-5 Removing Heater-Broil
WARNING
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
Broil
Heater
1. Turn off the electrical supply going to the
range.
2.
Open the oven door and remove the racks
from inside the oven.
3. To remove the broil element.
a)Remove the Sensor-Thermistor and 4
screws from the front and rear brackets.
b) Remove Cover-Back Main Wire and
disconnect 2 wires from Heater-Broil
and a wire from Sensor-Thermistor.
16
Page 17
3. Disassembly and Reassembly
3-6 Removing Heater-Bake
PartsExplaination PhotoExplaination
1. Unplug range or disconnect power.
Pull the range out of its mounting location so that you can
2.
access the rear of the unit.
3. Remove Cover-Back Main Wire.
(See step 3 on page 11 for procedure)
Remove Terminal-Block and Bracket-Cover Access(with
4.
Adiabatic-Terminal) by unscrew 2 points.
5. Remove Cover-Warming Heater and disconnect 2 wires.
Heater-
Bake
6. Unscrew 2 points of Heater-Bake.
7. Cut the Adiabatic-Rear based on the lower side.
8. Carefully pull out Heater-Bake and replace it.
17
Page 18
3. Disassembly and Reassembly
3-7 Removing Lamp
WARNING
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
CAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be
present, and you can cut yourself if you are not careful.
PartsExplaination Photo
Lamp
Explaination
1. Disconnect power.
2. Remove oven door.
3. Turn the glass bulb cover in the oven counterclockwise to remove.
4. Turn bulb counterclockwise to remove from socket.
5. Replace bulb and cover by turning clockwise.
CAUTION
Be careful not to scratch or chip the oven liner paint when to remove the oven light socket in the
next step.
Explaination PhotoExplaination
To replace socket assembly:
6.
Disconnect the wires from the socket
terminals.
7.
Use a screwdriver and bend the clips on
the socket away from the edges of the liner
hole(there are 6 clips on th e socket), and pull
the socket out of the liner. Push the socket out
from the rear of the unit.
18
Page 19
3. Disassembly and Reassembly
3-8 Removing Sensor-Thermistor
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
Sensor-Thermistor
1. Turn off the electrical supply going to the range.
2.
Remove oven door and racks from inside the
oven.
3. Unscrew Sensor-Thermistor.
4.
Remove Cover-Back Main Wire and disconnect a
wire from Sensor-Thermistor.
5. Replace the Sensor-Thermistor.
19
Page 20
3. Disassembly and Reassembly
3-9 Removing Assy-Drawer & Heater-Warming Drawer
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination Photo
Assy-
Drawer &
Heater-
Warming
Drawer
Explaination
To remove Assy-Drawer:
1. CAUTION -Turn power OFF before removing the Warming Drawer.
2. Open the drawer to the fully opened position.
3.
Locate glide lever on each side of drawer, push down on the left glide lever and pull up on the
right glide lever.
4. Pull out the warning drawer.
20
Page 21
3. Disassembly and Reassembly
3-9 Removing Assy-Drawer & Heater-Warming Drawer
PartsExplaination PhotoExplaination
To remove Heater-Warning Drawer:
1.
Remove two screws from BracketWarming Heater.
Assy-Drawer
& Heater-
Warming
Drawer
2. Remove Cover-Warming Heater and
disconnect 2 wires.
3. Pull out the Heater-Warming Drawer.
21
Page 22
3. Disassembly and Reassembly
3-10 Removing and Replacing Oven Door
WARNING
The door is very heavy. Be careful when removing door Do not lift door up by the Handle-Door.
PartsExplaination PhotoExplaination
To remove Oven Door:
1.
Fully open the door
2. Pull the hinge locks downward(Fig.1)
Oven door
3. Firmly grasp both side of the door at the top.
4.
Close door to the door removal position, which is
approximately 5 degrees. (refer to the Fig.2) Lift door up
and out until the hinge arm are clear of the slot.
To replace door:
1. Firmly grasp both sides of the door at the top position.
2. Fully open the door.
(If the door will not fully open, it means that the
indentation is not seated correctly in the bottom edge
of the slot. Push the hinge locks up to the locked
position.)
3. Close the oven door.
22
Page 23
3. Disassembly and Reassembly
3-11 Removing Handle-Door and Glass-Inner
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
1. Remove the oven door from
the range (see page 3-10 for
the procedure.)
2.
Place the oven door on a
padded work surface with the
front glass facing down.
3.
Remove 3 bottom screws
from the door.
Door
4. Remove 2 Handle-screws
from the door.
Lift the door rear assembly
5.
off the front assembly.
6.
Remove 2 spacers and 2
screws.
23
Page 24
3. Disassembly and Reassembly
3-11 Removing Handle-Door and Glass-Inner
PartsExplaination PhotoExplaination
Handle
Door
Glass-Inner
To remove Handle-Door
1.
Remove 2 screws to remove HandleDoor
To remove Glass-Inner
1.
Remove 6screws from rear side of door
to remove 2 Hinge-Door.
24
2. Remove 4screws ro remove Glass-
Inner Sub Assembly
3.
Remove 7screws ro remove Bafe-
Door
Page 25
3. Disassembly and Reassembly
3-11 Removing Handle-Door and Glass-Inner
PartsExplaination Photo
Explaination
Handle
Door
4. Remove Bafe-Door and take out the Glass-Inner assembly.
Explaination Photo
Explaination
5. Unfold 2 anges of Cover-Frame Inner Glass to taking out Glass-Inner
25
Page 26
3. Disassembly and Reassembly
3-12 Removing Gasket-Door
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination Photo
Gasket door
Explaination
1. Open the oven door to its fully down position.
2. Pull the ends of the gasket out of the liner holes.
3. Pull the oven door gasket clips out of the holes until all of the clips are removed.
REASSEMBLY NOTE: When you install the new gasket, make sure that all of the clips are
seated in their liner holes, and that the ends of the gasket are pushed fully into their holes. Use
the pointed end of a pencil to push the gasket ends into the holes.
26
Page 27
3. Disassembly and Reassembly
3-13 Removing The Panel-Side
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
PRECAUTION
When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may
be present, and you can cut yourself if you are not careful.
PartsExplaination PhotoExplaination
1. Turn off the electrical supply.
2.
Remove the oven door from the range
(see page 3-10 for the procedure).
3.
Pull the range away from the wall so
you can access the back of the unit.
4.
Panel
Side
Remove the 8 screws from the rear of
Panel-Side and remove Cooktop (see
step 3~4 on page 3-3).
5.
Remove the (each) 3screws from the
top the Panel-Side.
6.
Pull the back of the side panel out from
the range approximately 10˚
7. Push forward and remove Panel-Side.
27
Page 28
4. Troubleshooting
4. Troubleshooting
4-1 Failure Display Codes
There is a error code and two kinds of error codes. Possible error codes
during use can be checked before service.
1. Press CLOCK AM/PM pad.
2. Press the CLOCK AM/PM pad again to select AM.
3. Press a number 1, 2, 3, 4 pad.
4. Press the SET/START pad.
5. Press CUSTOM COOK and number 0 pads at the same time for 2 seconds.
Error codes are displayed.
6. Press number 0 pad, the latest 5 error codes can be checked. But, if the oven
turns off, the stored error codes are deleted.
7. Press CLEAR/OFF pad to return to normal display mode.
Oven sensor error
Failure codeCAUSESOLUTION
1. Disconnect power. Open the back cover.
Disconnect sensor harness from control
Measure sensor resistance
:1080Ω at the room temperature
→ If there are any problems, replace oven
sensor.
E-27
oven sensor opened
(over 2950Ω)
E-28
Oven sensor shorted.
(Under 930Ω)
2. If there is not any problem with oven sensor,
Please check whether there is a damaged
therminal or wire on harness.
3. Check resistance of oven sensor connector on
main PCB (Normal:2850Ω)
28
Page 29
4. Troubleshooting
4-1 Failure Display Codes
Safety error
Failure codeCAUSESOLUTION
1. Disconnect power. Open the back cover.
Disconnect sensor harness from control.
Measure sensor resistance
:1080Ω at the room temperature → If there
E-08Oven heating error
are any problems, replace oven sensor.
2. Check the broil, bake and convection heater.
Check the resistance of the each heater.
3. Check whether DLB of sub PCB, Broil, Bake
and Convection heater relay are being
worked normally.
E-0AOven heating over
- SE -Shorted key
4. Check whether there is any disconnection of
harness which is linked with main PCB on
main PCB.
5. Check the resistance of oven sensor
connector on main PCB. (Normal : 2850Ω)
1. Check whether cable of keypad has been
inserted into connector of main PCB.
Check whether between main PCB and
2.
connector or keypad and cable have a short
circuit.
3. If there is not a problem occurred with
connector on main PCB and cable of
keypad, replace the main PCB.
1. Disconnect power. Open the back cover.
Check wether harness has been connected
with door lock switch and motor.
Conrm whether resistance value of door lock
2.
motor is to be normal one or not.
E-0EDoor locking error
3. With operating door lockout, measure a
voltage of connector on harness which is
linked with door lock motor. (Normal Voltage
: AC 120V)
4. Check whether door locking switch is being
worked normally.
29
Page 30
4. Troubleshooting
“E-27”
or
“E-28”
Disconnect power
Measure sensor resistance.
(1080Ω at the room temperature)
No
No
No
Ok
Ok
Check the connecting condition of harness
(Oven sensor and CN03 of main PCB)
Measure resistance of connector CN02
of Main PCB (Nomal : 2850Ω)
Make sure the pattern, soldering, damaged
parts related to oven sensor of main PCB,
and repair them or replace main PCB
according to case.
Replace oven sensor
oven sensoroven sensor
*reconnect
*repair damaged
harness replace.
END
END
CN03CN03
(Main PCB)(Main PCB)
4-1 Failure Display Codes
Safety error
Failure codeCAUSESOLUTION
1) After 20 seconds from starting to work of
oven, buzzer is beeping 10 times long and
E-27
E-28
oven sensor opened
(over 2950Ω)
Oven sensor shorted.
(Under 940Ω)
then nally it displays “E-27” or “E-28” as
Error message.
If a series of function for error is not
2)
performed at all, please make sure through
the method of 4-1 on 28 page.
30
Page 31
4. Troubleshooting
4-1 Failure Display Codes
Safety error
Failure codeCAUSESOLUTION
1) It will display “E-08” after buzzer is beeping 10
times long if it could not reach 100˚F(38˚c)
within 10 minutes during oven is working.
E-08oven heating error
E-0AOven heating over
Please make sure through the method of
2)
4-1 on 28 page, if those series of working
for informing error take long time or not
functioned.
1) It will display “E-0A” after beeping 10 times
Bz long, if temperature is more than
650˚F(343˚c) during oven is working
excluding the case of self-cleaning.
Please make sure through the method of
2)
4-1 on 28 page, if those series of working
for informing error take long time or not
functioned.
31
Page 32
4. Troubleshooting
“E-08” or
“E-0A”
* Replace main PCB
* Solder again if pattern is damaged
or parts is wrong contacted.
No
* Check the DLB, Bake and Broil relay.
(Nomal: Ω)
* Check whether there is any damaged
parts of PCB pattern.
* Measure oven sensor resistance.
(1080Ω at the room temperature)
* Check the connecting condition of
harness related with oven sensor.
* Check connector and harness connected to PCB.
* Check whether harness on connector
(CN04,CN05) of sub PCB is connected normally into the
connector(CN04,CN05) or not.
Disconnect power and main PCB
Ok
Ok
Ok
No
END
*Reconnect after replacing the oven
sensor.
No
Replace or repair the harness.
With replacing main PCB, and make set work.
No
Replace main PCB
END
END
∞
Broil RelayBroil Relay
Bake RelayBake Relay
DLB RelayDLB Relay
Sub PCBMain PCB
4-1 Failure Display Codes
Safety error
32
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4. Troubleshooting
E-0E
* Replace micro switch or Lock motor.
No
*Disconnect power.
*Get rid of harness connected with Lock motor
* Micom switch check (com-NO)
* Measure resistance of Lock motor
Coil.(1750~1850Ω at the room temperature)
*Check whether
*Check whether voltage(AC 120V) is offered to lock motor
with letting lock work or not.
Ok
Ok
No
No
* Repair damaged harness or
replace
*Check whether harness connected normally into CN02
of main PCB.
*Measure resistance CN02 of main pcb.
(COM-NO: ∞ at the room temperature)
*COM : orange color
*NO : brown color
No
* Replace main PCB.
* Solder again if pattern is
damaged or parts is wrong
contacted.
END
END
NONO
COMCOM
Door lock motorDoor lock motor
CN02
CN02
CN06
CN06
Brown (NO)Brown (NO)
Orange (COM)Orange (COM)
Main PCBMain PCB
4-1 Failure Display Codes
Failure codeCAUSESOLUTION
*Control lockout(press cooking time and Delay
start pads at the same time for 3 seconds.)
When 1 minute elapsed, It will display “E0E” after buzzer is beeping 10 times long, if
locking is occurred continually, or door locking
E-0EDoor locking error
is not working during self-cleaning or steam is
being operated.
Please make sure through the method of
4-1 on 28 page if those series of working
for informing error take long time or not
functioned.
33
Page 34
4. Troubleshooting
Key
Connector
(CN07)
Key
Connector
(CN06)
Control PCB Control PCB
Main PCB (Back)Main PCB (Back)
- SE -
*Disconnect power.
*Take out keypad from the main PCB.
*Check whether between connector(CN06)
pin and pin on main PCB have a short
circuit.
*Make sure whether between keypad
have a short circuit.
Yes
Yes
No
No
* Repair the area of circuit
having short between
connector(CN06) pins on
main PCB.
* Repair after confirming
whether pattern is between
micom and connector have
a short circuit or get damaged.
* Replace or repair keypad
END
END
END
4-1 Failure Display Codes
Failure codeCAUSESOLUTION
When 10 seconds elapses, It will display
“-SE-” after buzzer is beeping 10 times long
if between main PCB and cable connector or
keypad and cable have a short circuit.
-SE-short key
Please make sure through the method of
4-1 on 30 page if those series of working
for informing error take long time or not
functioned.
34
Page 35
Main PCB
Touch control (membrane)
( Front )( Front )
( Front )( Front )
( Key panel )( Key panel )
( Back )( Back )
4. Troubleshooting
4-1 Failure Display Codes
Control PCB Operation
Sort of Control PCB
35
Page 36
4. Troubleshooting
ZNR1
(Varistor)
CN06CN06
IC02(7812)IC02(7812)
IC03(7805)IC03(7805)
Low Voltage TransformerLow Voltage Transformer
CN02CN02
DLBDLB BAKEBAKE BROILBROIL
CN05
CN03CN03
( Main PCB )( Main PCB )
CN01CN01
4-1 Failure Display Codes
* Explain of primary parts of Main PCB
Explatin of the function of primary parts.
CN01
CN02
CN03
CN04
CN05
CN06
Ry-source relay(Ry01)
DLB relay(Ry02)
Broil relay(Ry03),
Bake relay(Ry04)
ZNR1
IC02This is to supply DC12V with main PCB by voltage regulator.
IC03This is to supply DC5V with main PCB by voltage regulator.
W/Drawer Relay(Ry06)
and T02
T01 terminal
This is to supply power with primary on Low voltage transformer, and AC120V with main PCB through
harness.
This is connector which is connected with Door plunger switch and Door lock switch.
(COM-NO)
This is connector which is connected with oven sensor.
This is to stop operating self-cleaning and steam mode if hot indicator lamp on cooktop is lighted with
being supplied with AC120V(L1, N).
This is consisted of 15 pin and take a role of getting a cable on keypad to connect with touch PCB.
This is connector which have door lock motor, cooktop warming center, and relay of oven lamp
connected.
Circuit is designed to all relay worked after Ry-source ralay is being worked. (For safety)
Circuit is designed to have broil relay or worked after DLB relay is being worked by Double line break.
Broil relay(Ry03), Bake relay(Ry04), will be on-off working by micom signal after DLB relay is worked.
(Broil relay : It will not be problem with reversing the order in insering Black and Brown)
(Bake relay : It will not be problem with reversing the order in insering Yellow and Gray)
This is the element to protect main PCB, if over voltage is supplied with PCB.
This is terminal to connect harness with relay to get heater on warming drawer work (some model)
This is the terminal to supply L1 voltage(120V) with warming drawer relay(Ry06), convection relay(Ry05)
(some model)
36
Page 37
4. Troubleshooting
SYMPTOMDIAGNOSISREMEDY
oven not operating
(No power,
No display)
Oven temperature
is risen slowly.
* Measure an input voltage. (240/120V
or 208/120V)
*
Measure an input voltage of terminal
block.
*
Measure voltage of
connector(CN08,CN09) on main
PCB L1~N : 120V
*
Measure secondary voltage of Low
Voltage Transformer.
13.5V and 7V
Make sure that the relay on sub PCB
*
is being worked normally.
Make sure whether harness between
*
connector (CN04,CN05) on sub
PCB and connector (CN04,CN05)
on main PCB has been loosen or
disconnected.
*
Measure resistance both ends of
terminal on thermostat.
(normal : 0 ohoms)
*
Check whether harness is connected
terminal on thermostat has been
loosen or disconnected.
*
Measure voltage regulator
(IC02,IC03) on main PCB.
- IC02 : 7812(DC 12V)
- IC03 : 7805(DC 5V)
* It will display “E-08” if it fail to reach
100˚F(38˚C) within 10 minute in a
state of room temperature.
*
Make sure whether harness is
connected with Broil, Bake and
convection heater has been loosen
or disconnected.
*
Make sure whether Broil, Bake,
and convection heater has been
disconnected.
*
Make sure that heater relay and
pattern on sub PCB.
* check circuit breaker.
* Make sure that the state of wire is
connected with Terminal block.
*
Replace of repair if harness has been
loosen or disconnected.
*
Replace if resistance of Low voltage
transformer primary coil is over MΩ.
(Thermal Fuse out)
Replace sub PCB if relay has been
*
damaged or there is any cracking on the sub
PCB.
*
Repair harness is connected main PCB with
sub PCB.
*
After conrming whether harness has been
inserted into relay on sub PCB or not, take
action follow as;
- Replace or repair harness.
- Replace or repair main PCB.
* Replace the thermostat.
* Replace or repair harness.
*
Replace or repair after conrming the state
of working of main PCB.
* Replace after checking whether there is
any problem with oven sensor.
(1080Ω at the Room temperature)
* Repair and replace harness.
* After taking out terminal from each heater,
measure resistance of heater and then
replace that if it is not a normal resistance
value.
* Replace or repair relay.
* Replace or repair main PCB.
37
Page 38
4. Troubleshooting
SYMPTOMDIAGNOSISREMEDY
Oven temperature
is risen fast.
The self-cleaning
feature will not
operate when
warming center or
warming drawer
is on.
Keypad is not
worked normally
in partially or
entirely.
Warmer drawer
heating is not
working.
Oven lamp is not
working.
* Check whtether temperature is risen
over 400˚F(202˚C) within 10 minutes
in a state of room temperature.
Check whether harness has been
*
misconnected or have a short circuit.
*
Measure resistance values of each
heater are within a normal extent or
not.
* This is in normal state.
* Make sure that keypad cable on
main PCB is in normal state.
*
Make sure connector (CN06) on
main PCB or PCB pattern.
* Check warmer drawer relay (Ry06)
on sub PCB and terminal(T03).
* Measure whether resistance value
of warmer drawer heater is in normal
extent or not.
* Check the oven lamp relay (Ry09) on
sub PCB and connector (CN01).
* Replace or repair it if relay on sub PCB or
main have a short circuit.
* Replace or repair harness.
* Replace heater is in a abnormal state.
*
The self-cleaning feature will not operate
when warming center or warming drawer
is on.
* Replace after conrming whether it has
been loosen or disconnected.
* Replace or repair after conrming
whether keypad cable has been loosen or
disconnted.
* Replace terminal(T03) or relay(Ry06).
* Replace main PCB.
* Replace warmer drawer heater.
Replace or repair if harness has been
*
loosen or disconnected.
*
Replace oven lamp relay(Ry09) or Rysource relay.(Ry01)
* Replace main PCB.
*
Measure the resistance value of both
ends of lamp terminal.
* Replace lamp if it has been
disconnected.(120V / 40W)
38
Page 39
4. Troubleshooting
SYMPTOMDIAGNOSISREMEDY
* Make sure that Radiant element
Cooktop is not
working or being
occurred a
abnormal working.
Convection fan is
not rotated.
It has smell or
smoke when oven
has been started
initially.
LED display
is a little bit
dim partially or
invisible entirely.
There is not
buzzer beep
sound when
keypad is being
worked.
RF radiant element
(No heating or
Abnormal working)
*check the element of RF Radiant
*Check whether harness connected
wire and the state of RF infinite
switch are in normal.
No
Fig.7 The drawer of connected wire of harness
Yes
Yes
Yes
*Check whether harness in
terminal of Radiant has
been loosen or disconnected.
*Weld with terminal not to be misconnected
if harness is disconnected from terminal
on Radiant.
It is very dangerous when radiant heater is
working in case that harness has misconnected.
*Tighted terminal of harness by
compressing not to be loosen.
(Continued)
Yes
*Check whether harness is connected with
RF infinite switch has been damaged or
disconnected.
Fig.6 RF radiant element
Positionohms
1b-2b
2a-"A"
2a-"B"
45~55Ω
42~48Ω
∞
WARNING
(at the room temperature)
Positioncolorremark
“A”
“B”
1b
2b
2a
blue
Orange
black
yellow+yellow
gray
240V
1200W/2500W
250T8-27913R
Dual element
Ceramaspeed Co.
END
END
END
“A”“A”
“B”“B”
2a2a
2b2b
1b1b
Assembly RF Cooktop Assembly RF Cooktop
4-2 Electrical Malfunction
49
Page 50
4. Troubleshooting
RC radiant element
(No heating or
Abnormal working)
* Disconnect power
*Check warming center relay on main PCB.
*Check whether harness in terminal(CN06)
of main PCB has been loosen or disconnected.
No
No
Ok
Ok
Ok
*Check whether PCB pattern
have a short circuit or Relay
(Ry07) has been damaged.
*Replace relay or repair PCB pattern.
*Tighten terminal of harness by
compressing not to be loosen.
Ok
*Check whether harness is connected
with cooktop has been damaged or
disconnected.
Ok
*Check RC Radiant element of cooktop.
Ok
Next page
END
Warming center relay(RY07)Warming center relay(RY07)Warming center relay(RY07)
CN06CN06
4-2 Electrical Malfunction
50
Page 51
4. Troubleshooting
RC radiant element
(No heating or
Abnormal working)
*Check element of RC radiant.
*Check whether harness connected
wire and the state of element of RC
radiant are in normal.
No
Fig.15 The drawer of connected wire of harness
Ok
Ok
Ok
Ok
*Check whether harness in
terminal of radiant has been
loosen or disconnected.
*Weld with terminal not to be misconnected
if harness is disconnected from terminal
on switch.
It is very dangerous when radiant heater is
working in case that harness has misconnected.
*Tighten terminal of harness by
compressing not to be loosen.
(Continued)
Ok
Ok
*Check whether harness is connected with
warming zone relay on sub PCB has been
damaged or disconnected.
Fig.14 RC radiant element
Positionohms
"A"-"B"
"C"-"D"
"E"-"F"
∞Ω
0Ω
560~600Ω
WARNING
(at the room temperature)
Positioncolorremark
“A”
“B”
“C”
“D”
“E”
“F”
red or yellow
yellow or red
black or gray
gray or black
yellow or violet
violet or yellow
120V,100W
warmer element
END
END
Assembly RC cooktop Assembly RC cooktop
RC radiant element RC radiant element
“F”“F”
“E”
“D”“D”
“C”“C”
“A”“A”
“B”“B”
“E”
END
4-2 Electrical Malfunction
51
Page 52
4. Troubleshooting
RC radiant element
(No heating or
Abnormal working)
* Disconnect power
* Get rid of lamp from harness and
open cooktop.
*Get rid of lamp from braker and
supply extra 120V voltage.
*Make sure whether lamp is lighted
when 120V voltage is supplied.
*Check whether harness has been
damaged or disconnected.
No
Yes
Yes
*Replace Hot Indicator Lamp.
Having a short circuit might cause fire or damage
of infinite switch if harness is misconnected during
cooktop is being worked.
PositionColor
A
B
WARNING
yellow+yellow
white
END
END
“B”“B”“A”“A”
Hot Indicator LampHot Indicator Lamp
Fig. 16 The drawer of
connected wire of harness
4-2 Electrical Malfunction
Hot indicator Lamp failure (cooktop)
(* Warning : Having a short circuit of harness color to be turned “Yellow+white” might
causereordamageofinniteswitch.)
52
Page 53
4. Troubleshooting
Broil HeaterBroil Heater
Bake HeaterBake Heater
Drawer HeaterDrawer Heater
Door LockDoor Lock
4-2 Electrical Malfunction
Component testing procedures
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so
can result in death or electrical shock.
FIGURETESTS MEASURERESULTS
* Measure resistance values of
heater’s terminal after taking off
harness from heater.
*
Measure voltage of heater’s terminal
after making oven work by pressing
broil keypad.
* Measure resistance values of
heater’s terminal after taking off
harness from heater.
*
Measure voltage of heater’s terminal
after making oven work by pressing
bake keypad. (Make sure that
voltage has to be measured for more
than 1 minute because heater is
supposed to on-off cycling work.)
* Approx : 13 ~ 16Ω
(at the room temperature)
*
Terminal voltage of Broil heater :
AC 240V
*
Replace or repair harness
* Approx : 26 ~ 30Ω
(at the room temperature)
*
Terminal voltage of bake heater :
AC 240V
*
Replace or repair harness
* Measure the resistance of values of
heater, after taking off harness from
heater.
*
Measure the terminal voltage of
heater after making oven work by
pressing warming drawer keypad.
* Measure the state of micro switch
and motor after taking off harness
from the heater.
*
Check whether lock work normally
by pressing cooking time button and
delay start keypad at the same time
for 3 seconds.
53
* Approx : 22 ~ 25Ω
(at the room temperature)
*
Terminal voltage of Drawer
heater : AC 120V
*
Replace or repaire harness
* Lock motor
Resistance : 2500 ~ 2700Ω
(at the room temperature)
voltage : 120V
* Micro switch
COM-NO
*
Replace or repair if harness has
been loosen or disconnected.
Page 54
4. Troubleshooting
Oven Lamp SocketOven Lamp Socket
Convection FanConvection Fan
Sub Fan(Lower)Sub Fan(Lower)
Sub Fan(Upper)Sub Fan(Upper)
4-2 Electrical Malfunction
FIGURETESTS MEASURERESULTS
* First of all, make sure that lamp
*
*
lament is disconnected or not.
Measure resistance socket’s terminal
after separating harness from heater
and removing lamp.
Measure the voltage of socket’s
terminal after having lamp worked by
pressing oven light keypad.
*
Approx : Ω
*
Terminal voltage of lamp socket :
120V
* Replace or repair harness.
∞
* Measure resistance value of Motor
terminal after taking off harness from
Motor.
*
Measure Voltage of Motor’s terminal
after making oven work by pressing
bake keypad.
(Make sure that voltage has to be
measured for more than 1 minute
because Fan is supposed to on-off
Cycling work.)
Approx
*
Convection Fan : 20 ~ 30Ω
* Sub Fan : 85 ~ 100Ω*
(Upper, Lower)
*
Terminal Voltage of Convection
Fan and Sub Fan : 120V
*
Replace or repair harness
54
Page 55
4. Troubleshooting
LR Infinite Switch (Single)LR Infinite Switch (Single)