This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint Service
⽧ Section 4: Safety and Warranty Information
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to
the most recent version of the user guide.
Please refer to the Important Safety
Information
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
My Sprint Wireless to access
section on page 186 to learn
www.sprint.com
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus and the carousel main screen, see
“Navigating Through the Menus” on page 19.
CONTACTS (Right Softkey)
OPTIONS (Left Softkey)
1: Main Menu
2: Personalize Carousel
3: Personalize Home Screen
4: Tutorial
5: Software Updates
6: Reset One Click
7: About Sprint One Click
Web
Maps
1: Sprint Navigation
i
2: Sprint Family Locator
Entertainment
1: Music
2: TV
3: Games
1: Get New Games2: My Stuff Manager Games
3: Brain Excercise Demo by Namco
4: CLUE DEMO
5: LEGO Indiana Jones DEMO
History
Missed Alerts
My Stuff
1: Application Manager
2: Games
1: Get New Games2: My Stuff Manager Games
3: Brain Excercise Demo by Namco
4: CLUE DEMO
5: LEGO Indiana Jones DEMO
3: Ringers
1: Get New Ringers2: My Stuff Manager Ringers
ii
4: Screen Savers
1: Get New Screen Savers
2: My Stuff Manager Screen Savers
5: Applications
1: Get New Applications
2: My Stuff Manager Applications
3: NASCAR Sprint Cup Mobile
4: NFL Mobile Live5: ScanLife
6: Social Zone
6: Call Tones
Photos
1: Camera
Press the right softkey to view the following options:
1: Selftimer
1: Off2: 5 sec
3: 10 sec
2: Multi Shot
1: Series Shot (Off/3/5/10)
2: Divided Shot (Off/4/9/16)
3: Fun Tools..
1: Fun Frames2: Color Tones
4: Controls..
1: Brightness2: White Balance
3: Night Shot4: Metering
5: Settings..
1: Resolution2: Quality
3: Shutter Sound4: Status Bar
5: Storage
6: Launch
1: Review Pictures 2: Camcorder
2: Camcorder (Video Mail/Long Video)
Press the right softkey to view the following options:
1: Selftimer
1: Off2: 5 sec
3: 10 sec
2: Fun Tools..
1: Color Tones
3: Controls..
1: White Balance
4: Settings..
1: Quality2: Storage
3: Video Length
5: Launch
1: Review Pictures 2: Camera
3: Picture Mail
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
4: My Albums
1: In Phone2: Memory Card
3: Online Albums
5: PictBridge
6: Order Prints
7: Settings and Info
1: Auto Save to
1: Phone2: Memory Card
2: Status Bar (On/Off)
3: Account Info
Messages
1: Voicemail
1: Call Voicemail2: Clear Envelope
iii
2: Send Message
3: Text Message
4: Picture Mail
5: Email
6: IM
7: Chat & Dating
8: VoiceSMS
9: Settings
iv
1: Text Message2: Picture Mail
3: Email4: IM
5: VoiceSMS
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
1: AOL Instant Messenger
2: Windows Live Messenger
3: Yahoo! Messenger
1. Install the battery. (See “Installing the Battery” on
page 17.)
䡲 In a single motion, press down on the cover and
slide it towards the lens and then carefully lift the
battery cover away from the phone.
䡲 Insert the battery into the opening, making sure
the connectors align. Gently press down to
secure the battery.
21A. Setting Up Service
䡲 Replace the cover by lining up the tabs and then
firmly sliding the cover away from the lens until it
snaps into place.
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Your phone’s battery should have enough charge for
Note
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 18 for details.
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, it is probably
activated and ready to use.
䢇 If you received your phone in the mail and i t is for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to go online to activate your new phone.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated, or you
do not have access to the Internet, contact Sprint
Customer Service at
Do not press while the phone is being activated.
Tip
Pressing cancels the activation process.
1-888-211-4727 for assistance.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
from any other phone.
1-888-211-4727
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
Voicemail Passcode
Note
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your handset is able to
access your voicemail messages.
1A. Setting Up Service3
Setting Up Service
For more information about using your voicemail, see
“Voicemail” on page 132.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
41A. Setting Up Service
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 3 for more information on your
voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone
䢇 Press to check minute usage and
account balance.
䢇 Press to make a payment.
䢇 Press to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
1A. Setting Up Service5
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Press .
For more information or to see the latest in products
and services, visit us online at
61A. Setting Up Service
www.sprint.com.
Section 2
Your Phone
2A. Phone Basics
14. Volume
Button
15. Headset Jack
16. Camera Lens
19. Camera Button
17. microSD Card
slot
18. Charger/Accessories
Jack
5. Softkey (right)
Portrait Mode
13. Earpiece
11. BACK/Clear Key
12. MENU/OK
10. END/POWER Key
9. Microphone
8. Keypad
7. TALK Key
6. Speaker Key
5. Softkey (left)
Portrait Mode
4. Navigation Key
3. Display Screen
2. Status Bar
Icons
1. Indicator LED
Portrait Mode
Your Phone
⽧ Your Phone (page 8)
⽧ Viewing the Display Screen (page 11)
⽧ Turning Your Phone On and Off (page 15)
⽧ Battery and Charger (page 16)
⽧ Navigating Through the Menus (page 19)
⽧ Displaying Your Phone Number (page 20)
⽧ Making and Answering Calls (page 20)
⽧ Entering Text in Portrait Mode (page 30)
Phone Software Upgrades – Updates to your
Tip
phone’s software may become available from time
to time. Sprint will automatically upload critical
updates to your phone. You can also use the menu
to check for and download updates. Highlight
and press
for and download available updates.
> Tools > Update Phone to search
82A. Phone Basics
Key Functions
1. Indicato r LED shows your phone’s connection status
at a glance.
2. Status Bar Icons provide information about your
phone’s status and options, such as signal
strength, roaming, ringer setting, messaging, and
battery charge.
3. Display Screen displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
4. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode.
5. Softkeys Portrait Mode let you select left and right
softkey actions or menu items corresponding to
the bottom left and bottom right lines on the
Display Screen when the phone is in portrait mode.
6. Speaker Key lets you place or receive calls in
speakerphone mode.
7. TA LK Ke y () allows you to place or receive calls,
answer Call Waiting, use Three-Way Calling, or
activate Voice Dial.
8. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and
hold keys for speed dialing.
9. Mic rophone allows other callers to hear you clearly
when you are speaking to them.
10. END/POWER Key () lets you turn the phone on
or off, end a call, or return to standby mode. While
in the main menu, it returns the phone to standby
mode and cancels your input. When you receive
an incoming call, press to enter ignore/reject the
call.
11. BACK/Clear Key deletes characters from the display
in text entry mode. When in a menu, pressing
returns you to the previous menu. This key
also allows you to return to the previous screen in
a data session.
12. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
2A. Phone Basics9
Phone Basics
13.
y
Landscape Mode
Earpiece lets you hear the caller and automated
prompts.
14. Volume Button allows you to adjust the ringer
volume in standby mode or adjust the voice
volume during a call. The volume button can also
be used to scroll up or down to navigate through
the different menu options.
15. Headset Jack allows you to plug in either a stereo
headset (sold seperately) or an optional headset
for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the phone.
16. Camera Lens, as part of the built-in camera, lets you
take pictures and videos.
17. microSD Card slot lets you use the included microSD
card to expand the memory of your phone. (See
“Installing the Battery” on page 17.)
18. Charger/Accessory Jack allows you to connect the
phone charger or an optional USB cable
(included). CAUTION! Inserting an accessory into
the incorrect jack may damage the phone.
102A. Phone Basics
19. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
Landscape Phone Features
27. End/Back Key
20. QWERTY
Keyboard
21. Softkey
(left)
22. Fn Key
23. Shift Key
24. Symbol Key
25. Space Key
26. Enter/OK Key
20. QWERTY keyboard provides an alphanumeric
character keyboard layout.
21. Softkeys Landscape Mode lets you select softkey
actions or menu items corresponding to the
bottom right line on the display screen while the
phone is in landscape mode.
21. Softke
(right )
22. Fn Key (Function) key, toggle to access the
numbers/symbols atop each key on the QWERTY
keyboard.
23. Shift Key lets you toggle alphabet characters
between mixed case, uppercase and lowercase.
Character case remains as selected until the Shift
key is pressed again.
24. Symbol Key lets you access symbol characters.
25. Space Key lets you add spaces between words and
characters.
26. Enter/OK Key lets you perform the function
highlighted in the current menu. Press to enter
additional lines of text.
27. End/Back Key deletes characters from the display in
text entry mode. When in a menu, pressing
returns you to the previous menu. This key also
allows you to return to the previous screen in a
data session.
Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
To view a list of your phone’s icons and descriptions,
Tip
from the main menu select
Icon Glossary.
For information about using your phone’s main
Note
screen carousel, see “2B. Navigating the Main
Screen” on page 40.
Status Bar – Service Icons
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your phone cannot find a usable
signal.
Roaming – Your phone is “roaming” off the
Nationwide Sprint Network.
Settings > Phone Info >
2A. Phone Basics11
Phone Basics
Status Bar – Service Icons
Data Service Available – Sprint mobile broadband
data service (EVDO) is available. When active
and communicating, the icon is animated.
Data Service Dormant – Sprint mobile broadband
data service (EVDO) is dormant.
Data Service Active – Sprint mobile broadband
data service (EVDO) is active.
Data Service Status – Current status of the Sprint
mobile broadband data service.
3G Status – Sprint 1xRTT data service is
available. When active, the icon is animated.
3G Sending – Sprint 1xRTT data service is
transmitting data.
3G Receiving – Sprint 1xRTT data service is
receiving data.
3G Dormant – Data service is currently dormant.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Low battery – Shows your current battery charge
level is low.
122A. Phone Basics
Status Bar – Status Icons
Location On – Your phone’s location feature is on
and available for location-based services such
as GPS Navigation.
Location Off – Your phone’s location feature is off.
Your location is available only for 911 (see page
page 174).
Microphone Muted – Your phone’s microphone is
muted.
Key tones Muted – Your phone’s key tones are
muted.
Speakerphone Enabled – Your phone’s
speakerphone feature is enabled.
Vibrate Only – The ringer is set to vibrate only.
Ring and Vibrate – Your phone has the ringer
volume set and the vibrate option checked
(enabled).
Ring Only – Your phone has the ringer volume
set at a level between 1 - 8 or that 1-Beep is
selected.
Ringer Off – Ringer is turned off and vibrate
mode is disabled.
Status Bar – Status Icons
Ringer Off and Vibrate – Your phone has the ringer
deactivated and the vibrate option checked
(enabled).
TTY Mode – Your phone is operating in TTY
mode.
Alarm – An alarm has been set on your phone.
SSL – Your phone is using SSL (Secure Sockets
Layer) protocol for client/server communication.
Status Bar – Messaging Icons
New Text Message – You have new text
messages.
New Picture Mail Message – You have new picture
mail messages.
New VoiceSMS Message – You have new
VoiceSMS messages.
New Voicemail – You have a new voicemail
message. Press and hold to call your
voicemail box.
Status Bar – Messaging Icons
New Email Message – You have new email
messages.
Urgent Message – You have new message
marked as Urgent.
Missed Picture Mail – You have a new Picture mail
message.
Missed Text/Email Messages – You have new
unread text or email messages.
Missed Voicemail Messages – You have new
unheard vociemail messages.
Missed VoiceSMS Message – You have a new
(unread) VoiceSMS message.
Read VoiceSMS Message – Indicates a recently
read VoiceSMS message.
Locke d – Your message is locked.
2A. Phone Basics13
Phone Basics
Other Icons
Missed Call – You have missed an incoming call.
Missed Call Alert – You have missed a call alert.
Multiple Alerts – You have multiple alert
messages.
Missed Alarm Event – You have missed an alarm
event.
Calendar Event – You have a pending event
scheduled.
Missed Event – You missed a scheduled event.
Camera Mode – The camera is enabled and you
are in Camera Mode.
Camcorder Mode – The camcorder is enabled
and you are in Camcorder Mode.
Self-Timer – The self-timer function is enabled.
White Balance (Sunny) – The white balance has
been set to Sunny. This is used for taking
pictures or movies outdoors on bright sunny
days.
142A. Phone Basics
Other Icons
White Balance (Cloudy) – The white balance has
been set to Cloudy. This is used for taking
pictures or movies outdoors under cloudy
conditions.
White Balance (Tungsten) – The white balance has
been set to Tungsten. This is used for taking
pictures or movies indoors under normal
lighting conditions.
White Balance (Fluorescent) – The white balance
has been set to Fluorescent. This is used for
taking pictures or movies indoors under
fluorescent lighting conditions.
White Balance (Manual) – The white balance has
been set to Manual. This is used for taking
pictures indoors or outdoors using your own
custom settings.
Recording – A video or voice memo is currently
being recorded.
Pause – A voice memo or video has been
paused.
Play – A a voice memo or video is playing.
Other Icons
Media Upload – Files have been uploaded to an
online album or folder.
Voice Captioning – Voice captioning is enabled
and audio is currently being recorded.
Bluetooth (Enabled/Active) – The Bluetooth
technology is active and enabled.
Bluetooth (Connected) – The Bluetooth device is
connected.
Bluetooth (Headset Connected) – The Bluetooth
Headset is connected and visible.
Bluetooth (Stereo Connected) – The Bluetooth
stereo device is connected and visible.
Bluetooth (Hidden) – The device is hidden to
other Bluetooth devices and not transmitting its
information
Background Application +1 – Indicates that more
than one application is currently running and
one has been minimized and placed in the
background.
Wireless Backup – A current wireless backup
session is in progress.
.
Turning Your Phone On and Off
Turning Your Phone On
䊳 Press and hold for two seconds.
Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it enters
standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
2A. Phone Basics15
Phone Basics
Turning Your Phone Off
䊳 Press and hold for two seconds until you see
the powering-down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Battery and Charger
WARNING
Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-866-7509 to order. They’re
also available at
162A. Phone Basics
Use only Sprint-approved or Samsung-
approved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Samsung-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
www.sprint.com.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 4.75 hours of
continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes
of talk time left, the phone sounds an audible alert and
then turns off.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out of power.
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