Samsung ET-WV522 User guide

User Manual

www.samsung.comEnglish (USA). 06/2017. Rev.1.0

ET-WV522

Table of Contents

Getting started

3 Read me first

4 About SAMSUNG Connect Home

4 Package contents

5 Device layout

Using the Wi-Fi hub

7 Connecting with a mobile device

10 Configuring the Wi-Fi router feature

Samsung Connect app

12 Introduction

13 Registering devices

14 Controlling the registered devices

Appendix

24 Troubleshooting

14 Creating locations

15 Setting and running modes

19 Setting rules

21 Managing devices and locations

22 Configuring the Samsung Connect

app

23 Practical usage of the Samsung

Connect app

Getting started

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Images may differ in appearance from the actual product. Content is subject to change
without prior notice.

•

Before using the Wi-Fi hub, make sure it is compatible with your device.

•

The Wi-Fi hub’s performance may differ depending on the environment.

•

This product includes certain free/open source software. To see the instructions for
viewing the open source license, go to the Samsung website (

Instructional icons

Warning: situations that could cause injury to yourself or others

opensource.samsung.com).

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Getting started

About SAMSUNG Connect Home

The Samsung Connect Home is a Wi-Fi router that can connect your smartphone to your
smart home appliances via Wi-Fi. You can also connect Internet of Things (IoT) devices to this
Wi-Fi hub via the Samsung SmartThings Hub feature.

For larger homes, you can connect more Wi-Fi hubs.

Package contents

Check the product box for the following items:

•

Wi-Fi hub

•

Ethernet cable

•

AC/DC adapter (hereafter “adapter”)

•

Quick start guide

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Getting started

Device layout

AC/DC adapter

connector

Indicator light

WAN port (IN)

LAN port (OUT)

Reset hole

Fan vent

Ethernet cable

AC/DC adapter

Getting started

Indicator light

The indicator light alerts you to the Wi-Fi hub status.

Color Status

Green Power on, Working

Flashes green Booting/resetting the system

Flashes green and red Waiting for devices to connect

Flashes red Function error

Using the Wi-Fi hub

Connecting with a mobile device

To connect the Wi-Fi hub with a mobile device, you must install the Samsung Connect app on
the mobile device. You can download the app from

•

Visit www.samsung.com to see compatible devices with the Samsung Connect
app.

•

You must register and sign in to your Samsung account to use the Samsung
Connect app.

•

Supported features may vary depending on your mobile device and its operating
system.

Wi-Fi hub

Connect one end of the Ethernet cable to the hub’s WAN port (IN) and the other end to

1

the modem’s LAN port.

Galaxy Apps, Play Store

, or

App Store

.

Connect the adapter to the Wi-Fi hub.

2

The Wi-Fi hub will turn on and the indicator light will flash green.

Use only Samsung-approved adapters (12 V/2.1 A or higher).

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You can use the Wi-Fi hub only when you connect the Wi-Fi hub to an adapter.

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If the Wi-Fi hub’s temperature exceeds 55 °C, the Wi-Fi hub’s internal fan will
automatically activate. If the Wi-Fi hub overheats for a prolonged period, the Wi-Fi
hub may automatically turn off or reset. When this happens continually, disconnect
the adapter from the Wi-Fi hub and contact a Samsung Service Center.

•

To save energy, unplug the adapter when not in use. The adapter does not have a
power switch, so you must unplug the adapter from the electric socket when not in
use to avoid wasting power. The adapter should remain close to the electric socket
and be easily accessible while using it.

Using the Wi-Fi hub

Mobile device

Launch the

3

The Wi-Fi and Bluetooth features will activate automatically and search for available
devices.

The Wi-Fi hub will be detected automatically. Tap

4

If the Wi-Fi hub is not detected, tap
and tap your Wi-Fi hub’s name.

Enter a network name and password to assign to the Wi-Fi hub.

5

To register IoT devices via the Samsung SmartThings Hub feature, tick

SmartThings Hub

Follow the on-screen instructions to complete the connection.

6

Samsung Connect

to activate it.

app on the mobile device.

ADD NOW

→

ADD DEVICE MANUALLY

.

→

Wi-Fi Hub

Set up

Adding additional Wi-Fi hubs

One Wi-Fi hub can cover a 140 m2 connection range (based on timber buildings) but can
differ depending on the usage environment.

,

Install an additional Wi-Fi hub to connect to a larger area beyond the connection range with a
Wi-Fi network.

Using the Wi-Fi hub

Connect the AC/DC adapter to the additional Wi-Fi hub.

1

On the mobile device, launch the

2

instructions to complete the connection.

You can connect up to four additional Wi-Fi hubs.

Samsung Connect

app and follow the on-screen

Notices for connecting a Wi-Fi hub

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Install a Wi-Fi hub near the devices to be registered.

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When you add additional Wi-Fi hubs, install them within the connection range.

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Do not place obstacles between the Wi-Fi hub and the devices to be registered.

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Obstacles such as the human bodies, walls, corners, or fences can weaken the signals.

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When using the Wi-Fi hub, it should be connected via the Ethernet cable.

Notices for using Bluetooth

•

To avoid problems when connecting your Wi-Fi hub to another device, place the devices
close to each other.

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Ensure that your Wi-Fi hub and the other Bluetooth device are within the maximum
Bluetooth range (5 m). The distance may vary depending on the environment the devices
are used in.

Using the Wi-Fi hub

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Ensure that there are no obstacles between the Wi-Fi hub and a connected device,
including human bodies, walls, corners, or fences.

•

Do not touch the Bluetooth antenna of a connected device.

•

Bluetooth uses the same frequency as some industrial, scientific, medical, and low power
products and interference may occur when making connections near these types of
products.

•

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may
be incompatible with your Wi-Fi hub.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files
or illegally tapping communications for commercial purposes).

Configuring the Wi-Fi router feature

You can configure the detail settings of the Wi-Fi network.

Assigning priority to a connected device

You can set the prior connection for the specified devices connected to the Wi-Fi hub’s Wi-Fi
network.

On the Samsung Connect screen, tap

1

On the registered devices list, tap the Wi-Fi hub.

2

Tap the button next to

3

On the connected devices list, select a device to give priority to the Wi-Fi hub’s Wi-Fi

4

network.

5

Tap the

Highest bandwidth priority

Devices on network

My devices

switch to activate it.

.

.

Using the Wi-Fi hub

Restricting time for using the Wi-Fi network

You can restrict the time for the connected devices to use the Wi-Fi hub’s Wi-Fi network.

On the Samsung Connect screen, tap

1

On the registered devices list, tap the Wi-Fi hub.

2

Tap the button next to

3

On the connected devices list, select a device to restrict the time to use the Wi-Fi hub’s

4

Wi-Fi network.

Tap

5

6

Restrict usage time

Set days and time, and then tap

Devices on network

→

Add restricted time

ADD

My devices

.

.

.

.

Adding guest network

You can add a guest network separated from the main Wi-Fi network.

On the Samsung Connect screen, tap

1

My devices

.

On the registered devices list, tap the Wi-Fi hub.

2

Tap →

3

Enter a network name and password and tap

4

Guest access

→

Add guest network

.

DONE

.

Samsung Connect app

Introduction

Register Internet of Things (IoT) devices and smart home appliances to the Samsung Connect
app on your mobile device, and check their status or control them. To control the devices by
location, such as your home or office, create a location and assign registered devices to it. You
can also set a mode to control many devices at the same time or set a rule to perform actions
automatically at a preset time.

Access additional options.

View information about

Samsung Connect and access

favorite locations.

View registered devices.

User stories

Samsung Connect usage tips

Supported devices

Search for and register nearby
devices.

Samsung Connect app

Registering devices

Registering smart home appliances via Wi-Fi

Register smart home appliances that support Wi-Fi to the Samsung Connect app and control
them. For instructions on how to register devices, refer to the other devices’ user manuals.

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To view the supported devices, tap

•

Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.

Registering IoT devices via the Samsung SmartThings Hub
feature

Catalog

on the Samsung Connect screen.

Register the Internet of Things (IoT) devices that support Z-Wave, zigbee, LAN, or Cloud-to­Cloud to the Samsung Connect app and control them.

On the Samsung Connect screen, tap .

1

Tap

2

3

4

ADD DEVICE MANUALLY

light bulbs).

Select the device maker.

Follow the on-screen instructions to complete the registration.

•

The Samsung SmartThings Hub feature may not be available depending on the
region. Visit

•

You can only register the IoT devices approved by Samsung. Visit

www.samsung.com to see a list of compatible devices.

•

Refer to the other devices’ user manuals for instructions on how to pair with them.

www.samsung.com for details.

and select a category of the device to register (for example,

Samsung Connect app

Controlling the registered devices

On the Samsung Connect screen, tap

On the registered devices list, tap a device.

The controller for the device will be downloaded.

With the downloaded controller, remotely control the registered devices via the Samsung
Connect app.

My devices

.

Creating locations

You can register devices by location and manage them.

On the Samsung Connect screen, tap

1

Tap →

2

Enter a location name and tap

3

Tap

4

MOVE

Add place

ADD DEVICE

.

.

to register devices or select devices to assign to the location and tap

ADD

My devices

.

.

Inviting members to the created location

Invite other members to the created location to control the devices and modes assigned to
that location.

On the Samsung Connect screen, tap

1

Scroll the screen to the left or right to select a location.

2

3

Tap →

Invite member

.

My devices

.

Samsung Connect app

Tap

4

Enter Samsung account ID

invite, and then tap

, enter the Samsung account for the person you want to

.

You can invite users by scanning the QR code. Tap
users to scan it.

•

You can only invite the users login the Samsung account via Samsung Connect
app.

•

To accept the invitation, on the Samsung Connect screen, tap the invitation pop­up and tap
Samsung Connect screen, tap
then scan the QR code.

Follow the on-screen instruction to complete the invitation.

5

ACCEPT

. To accept the invitation by scanning the QR code, on the

→

Settings

CREATE QR CODE

→

Accept invitation (QR code)

and invite other

and

Setting and running modes

Set a mode to operate multiple devices at once. To set a mode, you should create locations.
Refer to

Creating locations for more information.

On the Samsung Connect screen, tap

1

Scroll the screen to the left or right to select a location.

2

My devices

.

Samsung Connect app

Tap →

3

The screen for setting modes will appear.

Add mode

.

Enter the mode’s title and select an icon for the mode, then tap

4

ADD ACTIONS

.

Samsung Connect app

Select a device and an action to be operated, and then tap

5

For example, select a TV and a robot vacuum cleaner and the corresponding actions to
be operated.

DONE

.

Tap

SAVE

6

The mode is set. You can view the set mode on the designated location screen.

.

Activating modes

On the Samsung Connect screen, tap

1

Scroll the screen to the left or right to select a location that has the mode you want to

2

activate.

My devices

.

Samsung Connect app

Select a mode to activate.

3

The devices you set will operate in accordance with the mode.

Set modes

Samsung Connect app

Setting rules

Set a rule for devices assigned to a location to automatically perform actions at a specific
time.

On the Samsung Connect screen, tap .

1

Tap

Rules

→

2

The screen for setting rules will appear.

ADD RULE

.

Enter the rule’s title, select a location, and then tap

3

Enter the rule's title.

Select a location.

Select the time and day.

ADD CONDITION

.

Samsung Connect app

Tap

4

5

Time/day (exact)

Tap

ADD ACTIONS

To receive a notification when the devices perform an action according to the rule,
tap the

Notifications

or

Time/day (period)

, select devices and conditions, or modes, and then tap

switch to activate the feature.

, enter the time and day, and then tap

Select a device or a mode.

DONE

DONE

.

.

Activate the notification feature.

Tap

SAVE

6

The assigned devices will operate in accordance with the set rule.

.

Samsung Connect app

Managing devices and locations

You can manage location and its assigned devices and modes.

On the Samsung Connect screen, tap

1

Scroll the screen to the left or right to select a location.

2

3

Tap →

•

•

•

•

•

•

•

Edit

and use the following options.

: Set the location or mode as a favorite. You can access the favorites on the

Samsung Connect screen.

Location name →
displayed on the Samsung Connect screen when it is set as a favorite.

Location name →

Location name →

Location name →

Device name →
on the location screen.

Device name →
available for the owner of the location.

Place name

MEMBERS

REMOVE PLACE

LEAVE PLACE

Device name

Place

: Assign the device to another location. This option is only

My devices

: Change the location name and its wallpaper color

: View the members to share the location.

: Delete the location.

: Delete the invited location.

: Change the device name and its icon color displayed

.

•

Device name →
deregister the device.

•

To connect a Z-Wave device to another device, on the currently connected mobile
device, remove the device from the Samsung Connect app to exclude it. When you
remove the device from the Samsung Connect app, the instructions for exclusion
will be provided via a URL. Follow the instructions to exclude the Z-Wave device.
If you reset the Wi-Fi hub, you should exclude the Z-Wave device and reconnect
(re-include) it. For instructions on how to exclude Z-Wave devices, refer respective
Z-Wave device’s user manual or contact the device’s manufacturer.

•

For additional Z-Wave network utility functions, visit www.smartthings.com.

•

The Wi-Fi hub automatically sends an Association Set for Lifeline/group1 for 4
nodes after adding a device that supports Association.

DELETE DEVICE

: Delete the device from the assigned location or

Samsung Connect app

•

Mode icon →

•

Mode icon → device name: Select an action to be operated when the mode is
activated.

•

Mode icon → : Delete the device from the mode.

•

Mode icon →

•

Mode icon →

Name

ADD ACTIONS

DELETE MODE

: Change the mode name and its icon.

: Add devices and actions to the mode.

: Delete the mode.

Configuring the Samsung Connect app

Configure the Samsung Connect app settings. On the Samsung Connect screen, tap and use
the following options.

•

Add place

•

Rules

: Create a new location.

: View the created rules. You can also edit or delete rules.

This option is only available when you have registered devices to the Samsung
Connect app.

•

Notifications

change the notification settings.

•

Settings

information. You can also set the Samsung Connect panel to be displayed on the
notification panel.

•

Contact us

problem diagnosis, and lets users submit questions and error reports. You can also share
information with others in the Galaxy users’ community or view the latest Galaxy news
and tips.
while using your device.

: View the notifications from the Samsung Connect app. You can also

: Access information about the Samsung Connect app and Samsung account

: Samsung Members offers support services to customers, such as device

Samsung Members

can help you solve any problems you might encounter

Samsung Connect app

Practical usage of the Samsung Connect app

Use the Samsung Connect app to make your life easier and more comfortable. Create rules
based on your routine, or easily control the registered devices from anywhere.

•

If you want to start your day with music every morning, connect speakers to the Samsung
Connect app and create a rule to play your favorite music when you wake up.

•

If you want to ensure that the office is cool when you arrive on a hot summer’s day, turn
on the connected air conditioner via the Samsung Connect app 10 minutes before you
arrive.

•

If you want to come home to a clean house, turn on the connected robot vacuum cleaner
via the Samsung Connect app 30 minutes before you get home.

•

If you want to improve your home security, create a rule for motion sensors to operate
at bedtime and activate the notification feature. When the motion sensors detect
unexpected movements, they will notify you.

To view other usage examples, tap

User stories

on the Samsung Connect screen.

Appendix

Troubleshooting

Before contacting a Samsung Service Center, please attempt the following solutions.

Your Wi-Fi hub freezes

If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and reconnect it.

Close the Samsung Connect app completely on your mobile device and restart it.

If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole more than
8 seconds.

If the tips above do not solve the problem, contact a Samsung Service Center.

Your Wi-Fi hub is not connected with a router

This Wi-Fi hub only supports Samsung Connect routers. Connect only the SAMSUNG Connect
Home or the SAMSUNG Connect Home.

Your Wi-Fi hub is not detected by the Samsung Connect app

•

If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and
reconnect it.

•

Close the Samsung Connect app completely on your mobile device and restart it.

•

If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole.

•

Ensure that the other devices are within the maximum connection range.

If the tips above do not solve the problem, contact a Samsung Service Center.

Other devices cannot connect to the Samsung Connect app

•

On the other device, disconnect from the Wi-Fi network and reconnect to it.

•

Turn the device off and turn it on.

Appendix

The connection is often disconnected

•

If there are obstacles between the devices, the operating distance may be reduced.

•

Ensure that the other devices are within the maximum connection range.

•

When using the Wi-Fi hub with other devices, the connection may be affected by
electromagnetic waves. Use the Wi-Fi hub in environments with fewer wireless devices
present.

The Wi-Fi hub works differently as described in the manual

Available functions may differ depending on the connected device.

WARNING!

This product contains chemicals known to the State of California to cause
cancer, birth defects, or other reproductive harm. For more information,
please call 1-800-SAMSUNG (726-7864).

Samsung Electronics America, Inc

85 Challenger Road,

Ridgefield Park, New Jersey, 07660

Phone: 1-800-SAMSUNG (726-7864)

Copyright

Copyright © 2017 Samsung Electronics America, Inc.

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.

Trademarks

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.

•

Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries
in the United States and other countries.

•

All other trademarks and copyrights are the property of their respective owners.