Samsung Error_Code_Guide Datasheet

Error Code

Washer

A-Type

• Affective Model
→ WA45H7*** / WA48H7*** / WA56H9***

Enter the Service Mode

during power on status or Normal
operation. Press Delay End + Pre Soak
at the same time for 3 Seconds or
until the unit sends out beeping

sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode with Code "d"

flashing To cycle through the
diagnostic codes(d1,d2,d3~d7), turn
the Rotary cycle selector in CW or
CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

B-Type

• Affective Model
→ WA50F9*****

Enter the Service Mode

How to enter the Service Mode,
during power on status or Normal
operation
Press Delay Start + Pre Soak at the
same time for 3 Seconds or until the
unit sends out beeping sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

C-Type

• Affective Model
→ WA400*** / WA422***

Enter the Service Mode

during power on status or Normal
operation
Press Delay Start + Extra Rinse at the
same time for 3 Seconds or until the

unit sends out beeping sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

D-Type

• Affective Model
→ WA456***

Enter the Service Mode

during power on status or Normal
operation
Press Delay Start + Aqua Jet at the
same time for 3 Seconds or until the

unit sends out beeping sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

Diagnotic Code Diagnostic Item Trouble contents Image 1 Image 2

1E

Pressure Hose
Clogged
Pressure Level
Sensor
Wire Harness
Main PBA

- The water level frequency is continuously over 30kHz or below
15kHz for 10sec

① Water Level Sensor Fault

(Resistance Pin 1-2 : Open, 2-3 : Open, 1-3 : Short)

② Wire Harness connection problem
③ The pressure hose is folded
④ Main PBA fault (DV 2~3V)

3E

Motor (Stator)
Wire Harness
Main PBA

① Motor overloaded due to too much laundry (Non sensing)

or Coil Open (cut)

② Check Resistance of motor (U-V-W)
→ The Resistance : approximately 11Ω
③ Wire Connection of hall sensor terminal
④ Main PBA fault

3E1

Hall Sensor
Wire Harness
Main PBA

① Defective Hall Sensor
② The motor hall sensor terminal is not connected
③ Main PBA fault

3E2

Wire Harness
Main PBA

① The Motor wire connection on Main PBA
② Main PBA fault

4E/nF

Hose Water
Installation
Water Valve
Wire Harness
Water Valve
(Filter Blockage)

- Water level does not increase more than 100Hz
from previous water level on every 3min.

- Water level does not reach set water level for 40 mins

① Hose Kinked
② Water Valve Defect (Check resistance approximately 1K~2KΩ)

or filter blockage

③ Wire Harness connection problem
④ Main PBA (Check for AC 120V) / ⑤ Hose Pressure Hole

5E/n

Drain Hose
Installation
Drain Pump
Drain Pump (Filter
Blockage)
Wire Harness
PBA

- If it does not reach target water level after 15min draining

① Drain Hose Installation
② Drain Pump defect (Check for resistance approximately 26.4Ω)

or Filte Blockage

③ Wire Harness connection problem
④ Main PBA (Check for AC 120V)

8E/8E1

Mems Sensor
(WA456**,45H7200**,
48H7400)
Wire Harness
Sub PBA
(WA456**,45H7200**,
48H7400)
Main PBA
(WA400**,422***,45H
7000**)

- The signal of tub location is out of normal range in Mems
during spining (Unbalance status)

① Check for Mems Sensor

(WA456**,45H7200**,48H7400 have Mems Sensor, For Other
model Mems IC located on Main PBA)

② Wire Harness connection problem
③ Check for SUB PBA input voltage : DC

5V(WA456***,45H7200***,48H7400***)

④ Check for Main PBA (WA400**,422***,45H7000**)

AE

Wire Harness
Sub PBA
Main PBA

- When there is communication error between main PBA & sub
PBA is for over 24sec

① Check for Wire connection between Main PBA and Sub PBA
② Check IF the sub PBA is short-circuited because of moisture

bE1/bE2

Control Panel
Sub PBA
Main PBA

- Any button on control panel is continually pressed for over 30s

① A button other than the Power button is continually pressed.
② Tact S/W on Main PCB relay fault

dE/dS

Door-Lock S/W
Wire Harness
Main PBA

- Reed S/W in Door-Lock S/W does not detect door is close.

① Check Door is properly closed
② Check if there is a deformation of the door hook
③ Fault of Reed S/W which is detecting if door is open or close
④ Main PBA Fault

fL/LO/dE1

Door-Lock S/W
Wire Harness
Main PBA

- In case that it fails to lock / unlock continuously door lock S/W
seven times

① Check the resistance of terminal 1-2 in door lock s/w
(The Resistance : approximately 33 ~ 46Ω)
② Check Door-Lock S/W curcuit in Main PBA

LE

Drain Hose
Installation
Detergent Usage
Main PBA

- If water level frequency above 30kHz is detected for 5 sec
during wash / rinse cycle.

① Water leaks from diaphragm, pump drain, heater, tub

or all hoses etc.

② Drain hose is inserted into drainage too deeply.
③ Water level sensor / hose defective

OE

Water Valve
Water Level Sensor
Main PBA
Detergent Usage

- If water level frequency below 21kHz is detected for 10 sec.

- This can be caused by continuous water supply.

① Check the frequency value of water level sensor under the

condition no load

→ If the value is normal, replace the water level sensor

(Normal : approximately 24.6~25.6kHz)

→ How to Check water level

(with no power, press spin + soil level + power at the same time
and then, turn Knob dial 3 turns to CCW direction)

② Check for detegent that customer use if it is HE

C/UE

Unit Installation
(Leveling)
Load Size
(Overloaded)
Load Type
Damper

- If washer detects unbalance 3 times

① Check Unit is properly leveled
② Check customer wash right type of laundry or too sall size

or overloaded

③ Check for Damper tension

tE/tE1

Thermistor
(Temperature
Sensor)
Wire Harness
Connection
Main PBA

- If washer detects that water temperature is lower than – 3℃

during heater on

① Check for wire connection
② Check for resistance of thermistor
※ Normal resistance : Approximately 60~61 ㏀ (20℃)
③ Check for Main PBA (DC5V)

PE

Wire Harness
Clutch Motor
Coupler

- If the position detection signal is not received 15sec after the
clutch motor starts, the spin drum is shaken left and right and
then the motor is restarted

① Check for wire connection of clutch motor
② Check for resistance between clutch motor’s terminals(1 and 3)
※ Normal Resistance : 2.18kΩ±7% (20℃)
③ Check If Coupler on Clutch is broken then replace

PE1

Wire Harness
Clutch Motor Hall
Sensor

- The hall sensor location detection fails 15 times after running the
clutch-motor and aligning the motor left and right.

① Check the connection of clutch motor’s housing
② Check the resistance on the main PCB motor

(Between pins 2 and 4, 3 and 4 of the four (4) pins)

→ Normal Resistance: Approx. 2 to 4 MΩ

sud

Customer Usage

- This occurs when too much foaming is detected

① Check what kind of and how much detergent is used.

If customers use non HE or too much detergent

E-Type

• Affective Model
→ WF42H5*** / WF45H6*** / WF56H9***

Enter the Service Mode

during power on status or Normal
operation
Press Soil Level + Delay End at the same
time for 3 Seconds or until the unit

sends out veeping sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

F-Type

• Affective Model
→ WF393*** / WF405*** / WF433*** / WF455***

Enter the Service Mode

during power on status or Normal
operation
Press Signal + Extra Rinse at the same
time for 3 Seconds or until the unit

sends out veeping sounds

Enter the Diagnostic Mode

Press the Spin key to start Diagnostic

Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

G-Type

• Affective Model
→ WF457***

Enter the Service Mode

during power on status or Normal
operation
Tap Segment "4" three times, Tap

Segment "1" Two Times,

Tap Segment "4" once on the serivce
Mode.

Enter the Diagnostic Mode

Press the 3 key on the bottom to start

Diagnostic Code Check Mode

with Code "d" flashing
To cycle through the diagnostic
codes(d1,d2,d3~d7), turn the Rotary
cycle selector in CW or CCW

- To enter the Diagnostic Code Check Mode, Press the designated Key of
Each Model during Service Mode.

Diagnotic Code Diagnostic Item Trouble contents Image 1 Image 2

1E

Pressure Hose
Clogged
Pressure Level Sensor
Wire Harness
Main PBA

- The water level frequency is continuously over 30kHz or
below 15kHz for 10sec

① Water Level Sensor Fault

(Resistance Pin 1-2 : Open, 2-3 : Open, 1-3 : Short)

② Wire Harness connection problem
③ The pressure hose is folded
④ Main PBA fault (DV 2~3V)

3E

Motor (Stator)
Wire Harness
Main PBA

① Motor overloaded due to too much laundry (Non sensing)

or Coil Open (cut)

② Check Resistance of motor (U-V-W)
→ The Resistance : approximately 11Ω
③ Wire Connection of hall sensor terminal
④ Main PBA fault

3E1

Hall Sensor
Wire Harness
Main PBA

① Defective Hall Sensor
② The motor hall sensor terminal is not connected
③ Main PBA fault

3E2

Wire Harness
Main PBA

① The Motor wire connection on Main PBA
② Main PBA fault

4E/nF

Hose Water
Installation
Water Valve
Wire Harness
Water Valve
(Filter Blockage)

- Water level does not increase more than 100Hz from
previous water level on every 3minute

① Check If Hose is Kinked or filter on water valve is blocked
② Check Water Valve resistance (approximately 1K~2KΩ)
③ Wire Harness connection problem
④ Main PBA (Check for AC 120V)
⑤ Hose Pressure Hole

5E/n

Drain Hose
Installation
Drain Pump
Drain Pump
(Filter Blockage)
Wire Harness
PBA

- If it does not reach target water level after 15min draining

① Drain Hose Installation
② Drain Pump defect
(Check for resistance approximately 26.4Ω) or Filte Blockage
③ Wire Harness connection problem
④ Main PBA (Check for AC 120V)

8E/8E1

Mems fault (Front)
Wire Harness
Sub PBA

8E2

Mems fault (Rear)
Wire Harness
Sub PBA

AE/AE6

Wire Harness
Sub PBA
Main PBA

- When there is communication error between main PBA & sub PBA
is for over 24sec

① Check for Wire connection between Main PBA and Sub PBA
② Check if the sub PBA is short-circuited because of moisture

bE1/bE2

Control Panel
Sub PBA
Main PBA

- Any button on control panel is continually pressed for over 30 sec.

① A button is continually pressed.
② Tact S/W on Main PCB relay fault

dE/dS

Door-Lock S/W
Wire Harness
Main PBA

- Micro S/W in Door-Lock S/W does not defect door is close.

① Check Door is properly closed
② Check resistance of Micro s/w in Door-Lock S/W is short when

press the button of micro s/w

③ Check Door-Lock S/W curcuit in Main PBA

fL/LO/dE1

Door-Lock S/W
Wire Harness
Main PBA

- In case that it fails to lock / unlock continuously
door lock S/W seven times

① Check the resistance of coil Pin 1-2 / 2-3 in door lock s/w
(The Resistance : approximately 55.8 ~ 68.2Ω)
② Check Door-Lock S/W curcuit in Main PBA
③ Check Door-Lock S/W assembling section in Frame Front

HE/HE1

Heater
Wire Harness
Main PBA

- Heater fault

① Check for the resistance of Heater (The Resistance : approximately

15.4 ~ 16.7Ω)

- A fault of The Temperature sensor at the center of the dry

② Wire connection on Heater
③ AC 120 Voltage coming from Wire for Heater (If wrong then

replace Main PBA)

- The signal of tub location is out of normal range in Mems during
spining (Unbalance status)

- Tub location data sent from Mems is not matched with normal
range in Mems for 2 sec

① Check for Mems Sensor
② Wire Harness connection problem
③ Check for SUB PBA input voltage : DC 5V

LE/LE1

Drain Hose
Installation
Detergent Usage
Main PBA

- If water level frequency above 30kHz is detected for 5 sec during
wash / rinse cycle.

① Water leaks from diaphragm, pump drain, heater, tub or all hoses

etc.

② Drain hose is inserted into drainage too deeply.
③ Water level sensor / hose defective

OE

Water Valve
Water Level Sensor
Main PBA
Detergent Usage

- If water level frequency below 21kHz is detected for 10 sec.

- This can be caused by continuous water supply.

① Check the frequency value of water level sensor under the

condition no load

→ If the value is normal (approximately 24.6~25.6kHz)

replace the water level sensor
(How to Check water level : with no power, press spin + soil level +
power at the same time and then, turn Knob dial 3 turns to CCW
direction)

② Check IF customer use HE detegent or Not

tE /tE1

Thermistor
(Temperature Sensor)
Wire Harness
Connection
Main PBA

- If washer detects that water temperature is lower than – 3℃ during

heater on

① Check for wire connection
② Check for resistance of thermistor
※ Normal resistance : Approximately 60~61 ㏀ (20℃)
③ Check for Main PBA (DC5V)

sud

Customer Usage

- This occurs when too much foaming is detected

① Check what kind of and how much detergent is used.

If customers use non HE or too much detergent

Error Code

Dryer

Diagnotic Code Diagnostic Item Trouble contents Image 1 Image 2

tE

Thermistor
(Temperature Sensor)
Wire Harness
Main PBA

- If The thermistor resistance is very low or high

① Check for resistance of thermistor :
→ The resistance : Approximately 10㏀ (25℃ /77F)
② Check for Main PBA (DC5V)

HE/HE1

Heater
Wire Harness
Main PBA

- Heater fault (Only for Gas Dryer)

① Check for the resistance of Heater (approximately 10Ω)
② Wire connection on Heater
③ AC 230 Voltage coming from Wire for Heater
→ If wrong then replace Main PBA

dE

Door
Door S/W
Wire Connection
Main PBA

- Door close not defected

① Check Door is properly closed or not loose
② Check Resistance of Door S/W
→ Door open status
(terminals COM to NC : Open / terminals COM to NO : less than 1Ω)
→ Door close status
(terminals COM to NC : less than 1Ω / terminals COM to NO : Open)
③ Check Wire Connection

bE/bE2

Control Panel
Sub PBA
Main PBA

- Any button on control panel is continually pressed
for over 30 sec.

① A button other than the Power button is continually pressed.
② Tact S/W on Main PCB relay fault

AE

Wire Harness
Sub PBA
Main PBA

- When there is communication error
between main PBA & sub PBA is for over 24sec

① Check for Wire connection between Main PBA and Sub PBA
② Check whether the sub PBA is short-circuited

because of moisture

tUH

Sensor Plate
(Sensor Bar)
Main PBA

- If sensor bar is short in "tSt" or "SPn" Test mode.

① Check If sensor bar is short when a drum is empty

Top Loader

Front Loader

Front Loader

Top Loader