Samsung ER-550 Operator's And Programming Manual

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Samsung ER-550 Electronic Cash Register
Operator's and
Programming Manual
For Fast Startup,
See "Getting
Started" on page 17
All specifications are subject to change without notice 1997, Cash Register Sales, Inc.
Page 2
CRS, INC.
LIMITED WARRANTY AND DISCLAIMERS OF WARRANTY
This limited warranty has application only to buyers which buy directly from CRS, Inc. CRS MAKES NO REPRESENTATIONS OR WARRANTIES TO BUYERS WHICH BUY THE GOODS FROM CRS DEALERS OR OTHER
PARTIES. BUYERS WHICH BUY FROM CRS DEALERS OR OTHER PARTIES SHOULD CONTACT THEM DIRECTLY FOR INFORMATION REGARDING REPRESENTATIONS OR WARRANTIES, IF ANY.
LIMITED WARRANTY AND DISCLAIMERS
A. Cash Register Sales, Inc., (CRS) warrants the goods sold hereunder, if properly installed, maintained, and operated under normal conditions
with competent supervision, to be free from any defects in material, operation, and workmanship for a period of ninety (90) days from the date of the invoice evidencing the sale of the goods to the buyer. The obligations of CRS, and the buyer's SOLE AND EXCLUSIVE REMEDY hereunder shall be limited to one of the following, at CRS's option:
(I) The replacement or repair of any goods which are returned to CRS's plant, transportation charges prepaid, and there determined by
CRS to be at variance with the warranty contained herein, or
(II) In the event the goods are determined by CRS to be so defective as to preclude the correction of warranted defects by repair or
replacement, the buyer shall be entitled to a refund of the purchase price.
B. Notwithstanding any of the foregoing, CRS shall have no obligation hereunder in the event the goods become defective in whole or in part
as a result of improper installation, maintenance, or repairs not made by CRS, unauthorized modification, or as a result of removal, improper use, abnormal operation by the buyer, or any other misuse or mistreatment of the goods.
EXCLUSIVITY OF WARRANTY
THE WARRANTY CONTAINED HEREIN IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESSED OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER OBLIGATION ON THE PART OF CRS. ANY MODELS, DRAWINGS, PLANS, AFFIRMATIONS OF FACT, PROMISES, OR OTHER COMMUNICATIONS BY ANY PARTY WITH REFERENCE TO THE PERFORMANCE OF THE GOODS SHALL NOT IN ANY WAY MODIFY THE DISCLAIMERS OR EXPRESSED OR IMPLIED WARRANTY AS SET FORTH HEREIN. THE BUYER ACKNOWLEDGES IT IS PURCHASING THE GOODS SOLELY ON THE BASIS OF THE COMMITMENTS OF CRS AS EXPRESSLY SET FORTH HEREIN. NO AGENT OR OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTIES ON BEHALF OF CRS OR TO ASSUME FOR CRS ANY OTHER LIABILITY IN CONNECTION WITH PERFORMANCE OF THE GOODS HEREUNDER.
LIMITATION OF ACTIONS AND APPLICABLE LAW
Any action resulting from any breach on the part of CRS as to the goods hereunder must be commenced within one (1) year after the cause of action is accrued. In no event shall CRS's total liability for any or all breaches of any warranty or duty exceed the purchase price of the goods to which the breaches relate. The rights and duties of CRS and the buyer shall be determined by the laws of the State of Minnesota, and the terms and conditions of this warranty shall be construed and considered to have been made and perform e d in the State of Minnesota.
WARNING - U.S.
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCT TO RADIO COMMUNICATIONS. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS "A" LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NoRMES CLASS "A" D'INTERFERENCE RADIO TEL QUE SPECIFIER PAR LE MINISTRE CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D'INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a rechargeable nickel-cadmium battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste system.
Check with you local solid waste officials for details concerning recycling options or proper disposal. Cash Register Sales, Inc. 1997
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Contents
Introduction 5
About the Samsung ER-550 ....................................................................................................... 5
Using This Manual .................................................................................................................... 5
Basic Features and Functions .................................................................................................... 7
Using Flowcharts ......................................................................................................... 6
Keyboard ..................................................................................................................... 8
Control Lock ............................................................................................................. 11
Printer ........................................................................................................................ 12
Sample Receipt .......................................................................................................... 12
Front Display ............................................................................................................. 13
Rear Display .............................................................................................................. 15
Getting Started 17
Unpacking ................................................................................................................................ 17
Installing the Paper .................................................................................................................. 17
Installing the Ribbon Cartridge ............................................................................................... 20
Clearing Memory ..................................................................................................................... 21
Basic Programming ................................................................................................................. 22
Setting the Time & Date ............................................................................................ 22
Programming Tax ...................................................................................................... 24
How to Enter Descriptors in Program Mode ............................................................. 26
Operating Instructions 29
Operator Display Screen .......................................................................................................... 29
Operator Display Example ........................................................................................ 30
Clerk Operations ...................................................................................................................... 31
Clerk Sign On Instructions ........................................................................................ 32
Clerk Sign Off Instructions ....................................................................................... 32
Clerk Time Keeping .................................................................................................. 33
Department Registrations ........................................................................................................ 35
Open Department ...................................................................................................... 35
Preset Price Department ............................................................................................ 35
Department Repeat Entry .......................................................................................... 36
Multiplication ............................................................................................................ 36
Department Multiplication with Decimal Point ........................................................ 37
Split Pricing ............................................................................................................... 37
Single Item Department ............................................................................................. 38
PLU (Price Look Up) Registrations ........................................................................................ 39
Open PLU .................................................................................................................. 39
Preset Price PLU ....................................................................................................... 39
Looking up a PLU Number ....................................................................................... 40
PLU Multiplication .................................................................................................... 40
PLU Multiplication with Decimal Point .................................................................... 41
Samsung ER-550 Electronic Cash Register 1
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Split Pricing PLU ...................................................................................................... 41
Shifting or Exempting Tax ...................................................................................................... 42
Shifting Tax ............................................................................................................... 42
Exempting Tax .......................................................................................................... 43
Percent Key Operations ........................................................................................................... 44
Preset Percent Discount on a Department or PLU ..................................................... 44
Enter a Percent on a Department or PLU .................................................................. 45
Percent on Sale Total ................................................................................................. 46
Coupon on Sale (Vendor Coupon) ............................................................................ 47
Coupon on Item (Store Coupon) ............................................................................... 48
Return Merchandise Registrations ........................................................................................... 49
Voids and Corrections ............................................................................................................. 50
Void Last Item (Error Correction) ............................................................................. 50
Void Previous Item .................................................................................................... 50
Cancel ........................................................................................................................ 51
Void Position Operations .......................................................................................... 51
No Sale Operations .................................................................................................................. 52
Open Drawer ............................................................................................................. 52
Non Add Number ...................................................................................................... 52
Received On Account Operations ............................................................................................ 53
Paid Out Operations ................................................................................................................. 54
Totaling and Tendering ............................................................................................................ 55
Subtotaling a Sale ...................................................................................................... 55
Totaling a Cash Sale .................................................................................................. 55
Totaling a Check Sale ................................................................................................ 55
Tendering a Cash Sale ............................................................................................... 56
Tendering a Check Sale ............................................................................................. 56
Totaling a Miscellaneous Tender Sale (Charge or Credit Card) ............................... 57
Tendering a Miscellaneous Tender Sale (Charge or Credit Card) ............................ 58
Check Cashing ........................................................................................................... 59
Split Tender ............................................................................................................... 60
Post Tender ................................................................................................................ 61
Currency Conversion ................................................................................................. 62
Receipt On/Off and Receipt on Request .................................................................... 63
Scale Operations ...................................................................................................................... 64
Direct Scale Entry ...................................................................................................... 64
Automatic Scale Entry ............................................................................................... 65
Tare Weight Entry ..................................................................................................... 66
Manual Weight Entry ................................................................................................ 67
Manager Functions 69
Overview.................................................................................................................................. 69
Generating Reports .................................................................................................................. 70
Print or Display Reports ............................................................................................ 71
Reset Reports ............................................................................................................. 74
Cash Declaration ...................................................................................................................... 76
Receipt & Printing Control ...................................................................................................... 78
Training Mode ......................................................................................................................... 80
Programming Instructions 83
Program Mode ......................................................................................................................... 83
Programming Menu - Reference Information ........................................................... 84
Department Programming ........................................................................................................ 85
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Department Options - Reference Information ........................................................... 87
PLU Programming ................................................................................................................... 89
PLU Options - Reference Information ...................................................................... 91
Sales Tax Programming ........................................................................................................... 93
Programming an Add-On Tax Rate Percentage ........................................................ 94
Programming a Tax Table ......................................................................................... 95
Programming a VAT (Value Added Tax) ................................................................. 99
Programming a Canadian GST ................................................................................ 100
System Option Programming ................................................................................................. 101
System Options - Reference Information ................................................................ 104
Print Option Programming .................................................................................................... 107
Print Options - Reference Information .................................................................... 110
Function Key Programming .................................................................................................. 112
Function Key Programming - Reference Information ............................................. 113
Clerk Programming ............................................................................................................... 118
Clerk Programming - Reference Information .......................................................... 118
Logo Descriptor Programming .............................................................................................. 119
Group Descriptor Programming ............................................................................................ 120
Tare Weight Programming .................................................................................................... 121
More Menu Programs ............................................................................................................ 122
Clerk In/Out Programming ...................................................................................... 122
Inventory Level Programming ................................................................................ 123
Program Scans ......................................................................................................... 124
Program Scan Samples ............................................................................................ 125
Report Samples 135
Financial Report .................................................................................................................... 135
Time Report ........................................................................................................................... 139
PLU Report ............................................................................................................................ 140
Clerk Report .......................................................................................................................... 141
Groups Report ....................................................................................................................... 144
PLU & Department Stock Reports ........................................................................................ 145
Cash/Check Totals ................................................................................................................. 146
Clerk Time Report ................................................................................................................. 147
Electronic Journal .................................................................................................................. 148
System Balancing .................................................................................................................. 149
Department Sales Total ........................................................................................... 149
Net Total .................................................................................................................. 149
Gross Total .............................................................................................................. 149
Grand Total ............................................................................................................. 150
Drawer Total ........................................................................................................... 150
Service Mode Functions 151
Overview ............................................................................................................................... 151
Hardware Tests ...................................................................................................................... 152
Clear Totals ............................................................................................................................ 153
Reading Program Information ............................................................................................... 154
Glossary of Terms 155
Index 159
Samsung ER-550 Electronic Cash Register 3
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Introduction
About the Samsung ER-550
Congratulations! You have selected a very flexible electronic cash register designed for years of reliable service. Samsung ER-550 will fit many retail stores, shops and restaurants, providing fast transaction processing, security, and detailed sales information.
The Samsung ER-550 is equipped with a unique operator screen. The operator screen allows you to view itemized transaction information, and it provides on screen programming that is simple and easy to use.
Using This Manual
To Get Started turn to "Getting Started" on page 17. This section covers unpacking, memory
clearing, and a few simple program procedures. After reading this section, you can start using your Samsung ER-550. All of the functions of the register operate immediately, without additional programming steps.
For detailed operations sequences, see "Operating Instructions" on page 29. To generate reports and perform other manager functions see "Manager Functions" on page 69. For detailed programming instructions, see “Programming Instructions” on page 83. In this
section you will find detailed information about many additional features that will help you solve the special calculation problems or security issues that you might face.
To view samples of reports and balance the register see "Report Samples" on page 135. To perform service functions, such as testing hardware and clearing totals, see "Service Mode
Functions" on page 151.
Samsung ER-550 Electronic Cash Register Introduction 5
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Using Flowcharts
Flowcharts are used to supplement step by step instructions throughout this manual. For example, the following flowchart describes how to register $1.00 into department 1:
1 0 0
1/13
This flowchart means:
1. Press numeric key 1.
2. Press numeric key 0.
3. Press numeric key 0.
4. Press department 1/13.
Follow the flowchart from left to right, pressing the keys in the order they are shown. Numeric keypad entries are shown as square keys. Department and function keys are shown as rectangular keys.
6 Introduction Samsung ER-550 Electronic Cash Register
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Basic Features and Functions
26 column receipt or journal printer. Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin insert. 7-position control lock. 24-hour real-time clock with automatic day and date change. Four tax rates with value added tax (VAT) capability. Each tax rate is programmable for tax table
look-ups and/or straight percentage tax programming. Tax rate 4 can be programmed to accommodate Canadian goods and services tax (GST).
12 Department keys with Department Shift for a total of 24 Department totals. Operation for up to 20 clerks with separate report totals. Employee time keeping functions for the 20 clerks. A minimum of 70 Price Look Ups (PLUs) for open or preset item registration. (The total number of
PLUs available varies. Ask your Samsung dealer for more information.)
10 Group totals to accumulate totals of individual departments that are assigned to each group. Check, Cash, and up to four miscellaneous tender keys for tracking charge and/or credit card sales. Currency conversion capability for calculating sale totals in foreign currency. Management reports, with the capability to view most reports on the register display. Electronic Journal capability, where transaction information can be captured in register memory for
printing at a later time.
Interface for optional load cell scale, with up to 5 preprogrammed tare weights. Interface for optional kitchen printer.
Samsung ER-550 Electronic Cash Register Introduction 7
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v
r
f
Keyboard
PAPER
FEED
#/
NO SALE
TAX
SHIFT
MORE KEYS
HELP
SCREEN
CANCEL
%
CLERK
#
PLU
VOID ITEM
@/FOR
PRT
SCREEN
CLEAR
Esc
7
4
1
othe
0
caps
pqrs
ghi
8
5
2
abc
00
double
9
tu
wxyz
4/16
8/20
12/24
6
jkl
mno
3/15
11/237/19
3
de
2/14
6/18
10/22
.
space
1/13
5/17
DEPT
SHIFT
YES/NO
SBTL
MORE
TENDERS
CASH/TEND
9/21
More Keys and More Tenders Menu Keys
The MORE KEYS and SBTL (MORE TENDERS) keys provide additional keyboard functions by displaying menus. Press the MORE KEYS key to select from a list of eight additional functions. Press the key a second time to access two additional functions. Press the SBTL (MORE TENDERS) key once to display the sale subtotal. Press again to select from a list of alternative payment methods.
MORE KEYS MENUS
1. %1
2. %2
3. %3
4. %4
5. REC ON ACCT.
6. PAID OUT
7. RETURN
8. TIME IN/OUT
MORE TENDER MENU
1. MISCTND 1
2. MISCTND 2
3. MISCTND 3
4. MISCTND 4
5. CONV 1
6. CONV 2
7. CONV 3
8. CONV 4
PAGE
UP
PAGE
DOWN
CHECK
TEND
ENTER
9. SCALE
00. TARE#
.
8 Introduction Samsung ER-550 Electronic Cash Register
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Key Descriptions
Key Description PAPER FEED HELP SCREEN Numeric Keypad:
0-9, 00, and Decimal
CLEAR (ESC)
Department Keys
DEPT SHIFT
#/NS
@/FOR (PRT SCREEN)
VOID ITEM
CANCEL
Press to advance the printer paper. Press to display help information. Use the numeric keypad to enter amounts, other numeric values.
Like a telephone keypad, each numeric key is also assigned alpha characters, i.e. numeric '2' is assigned 'abc'. These keys are also used to program alpha numeric descriptors for departments, PLUs, function keys groups and printed messages.
The decimal key is used for decimal multiplication, when setting or entering fractional percentage discounts, or when programming fractional tax rates. Do not use the decimal key when making amount entries into departments or PLUs.
Press to clear numeric errors made on keyboard prior to pressing the registration key. Also press to stop the error alarm when incorrect entries are made.
The CLEAR key doubles as an ESC (Escape) key. When you are performing manager functions, or programming, use the ESC key to back up, or return to the previous screen.
There are twelve department keys on the keyboard to register different types of merchandise. (Twelve additional department classifications are available by using the DEPT. SHIFT key, for a total of 24 department classifications.) Departments can be used to accept open priced entries, or can be programmed to register preset prices.
Press the DEPT. SHIFT key before pressing a department to access departments 13 to 24.
Press to open the cash drawer when you have not already started a transaction. Also, can be used to print any non-adding number (up to 8 digits) on the printer paper.
Enter a quantity, then press the @/FOR key to enter multiple items. Also use to enter “split pricing” items, such as 1 item at 3 for $.89.
When pressed directly, the @/FOR key will cause the information displayed on the screen to be printed.
Press to void (or erase) the last item entered. You can also void an item previously entered within a transaction by pressing CLEAR, then VOID then re-entering the item you wish to correct.
Press CANCEL to void (or erase) all items entered thus far in any transaction.
Samsung ER-550 Electronic Cash Register Introduction 9
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Key Description %
PLU TAX SHIFT
CLERK # SBTL
(MORE TENDERS)
CHECK TEND
CASH/TEND (ENTER)
MORE KEYS
YES/NO
The % key is set with a specific function, such as item discount or surcharge; or sale discount or surcharge. The percent rate can be entered or preprogrammed; or the percent keys can be programmed with a negative open or preset price, thus acting as coupon keys.
A total of four % functions are available. %1 is accessed through this key; or the %1 function and the remaining % functions can be accessed through the MORE KEYS key.
Use to register a Price Look Up (PLU). Press to reverse the programmed tax status of a department or PLU. For
example, by entering the appropriate tax number (four taxes are available) and pressing the TAX SHIFT key prior to registering a taxable item, the item will be sold without sales tax added.
Use to sign on or sign off a clerk. See "Clerk Operations" on page 31. Press once to display the sale subtotal. Press again to select from a list of
alternative payment methods. The screen displays a menu of four miscellaneous tender options and four currency conversion options.
Press to total a transaction paid by check. Also if the check amount is over the amount purchased, enter the amount of the check, then press the CHECK TEND key. The drawer will open and the cash change will be computed.
Press to total a transaction paid by cash. Also if the cash amount tendered is over the amount purchased, enter the amount of the tender, then press the CASH/TEND key. The drawer will open and the cash change will be computed.
The CASH/TEND key doubles as an ENTER key. When you are performing manager functions, or programming, use the ENTER key to advance to the next item or screen.
Press this key to select from a list of eight additional functions. Four % key functions, REC ON ACCT. (received on account), PAID OUT, RETURN, and TIME IN/OUT functions are accessed by pressing this key. Press the key a second time to access SCALE and TARE functions.
Press to toggle from Y (yes) to N (no) when selecting program options.
PAGE UP
PAGE DOWN
10 Introduction Samsung ER-550 Electronic Cash Register
When transactions contain more items than can be displayed on the screen at one time, press the PAGE UP key to view items at the beginning of the transactions.
When transactions contain more items than can be displayed on the screen at one time, press the PAGE DOWN key to view items at the end of the transactions.
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V
Control Lock
OID
OFF
SERVICE MODE
REGISTER
MANAGER CLEAR TOTALS
PROGRAM
VOID OFF REGISTER MANAGER
CLEAR TOTALS
PROGRAM SERVICE
MODE
Use to void (correct) items outside of a sale. The register is inoperable. Use for normal registrations. Use to read register reports and perform other
manager functions. Use to read register reports and reset totals to
zero. Use to program the register. Use for tests and special settings.
The Samsung ER-550 includes two sets of keys that can be used to access the following key lock positions.
Key VOID
X Z PGM
Positions Accessible
VOID, OFF, REGISTER, MANAGER OFF, REGISTER, MANAGER OFF, REGISTER, MANAGER, CLEAR TOTALS VOID, OFF, REGISTER, MANAGER,
CLEAR TOTALS, PROGRAM
C
ALL POSITIONS
Note: Keys can be removed from the key lock in the OFF or REG positions.
Samsung ER-550 Electronic Cash Register Introduction 11
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Printer
Model:
Features:
Sample Receipt
Samsung ERP-200N
Receipt or Journal Printer. Print speed: 3.1 lines per second, bi-directional print Columns: 26 Character Size: 9 x 7 dots. Paper size: 57.5 mm width. Tear off for receipt.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
2/3FOR @2.99 PLU3 T1 $1.99 TAX1 AMT $0.12 TOTAL $2.11 CASH $2.11 ANNIE NO. 000001 TIME 11:27AM 01
12 Introduction Samsung ER-550 Electronic Cash Register
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Front Display
The front display is a liquid crystal screen, allowing you to view up to 8 lines of information with up to 20 characters per line. The display is backlit to provide excellent visibility, regardless of lighting conditions.
When the control lock in the OFF position, the message OFF MODE is displayed and the register can not be operated. When the control lock in the REGISTER or VOID positions the appropriate message, VOID MODE or REGISTER MODE is displayed and the register is ready for operation. When the control lock is in the MANAGER, CLEAR TOTALS, PROGRAM or SERVICE MODE positions, the appropriate menu is displayed.
The initial display for each control lock position is shown below:
OFF
OFF MODE
REGISTER
VOID
REGISTER MODE
VOID MODE
Samsung ER-550 Electronic Cash Register Introduction 13
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MANAGER
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
CLEAR TOTALS
RESET REPORTS MODE
1.DAILY REPORTS
2.PERIOD REPORT
3.RESET E.J.
PROGRAM
PROGRAM MODE
0.DEPARTMENT
1.PLU
2.SALES TAX
3.SYSTEM OPTION
4.PRINT OPTION
5.FUNCTION KEYS
6.CLERK
Press PAGE DOWN to view the remainder of the PROGRAM MODE menu:
PROGRAM MODE
7.LOGO DESC.
8.GROUP DESC
9.TARE WEIGHT
00.MORE
Press PAGE UP to return to the first page of the PROGRAM MODE menu:
14 Introduction Samsung ER-550 Electronic Cash Register
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SERVICE MODE
Rear Display
The rear display is a 10 digit florescent display that allows your customer to monitor the tran saction and view the sale total. The rear display can be lifted and turned for easy customer viewing.
Rear Display Information
SERVICE MODE
0. HW TEST
1. CLEAR ALL TOTALS
2. CLEAR GRAND TOTAL
3. EPROM INFO.
Department Number
Item Count
Amount
The department number of the registration (up to 2 digits) is displayed in the leftmost display positions.
The number of times an item has been repeated is displayed next to the department number.
The amount of the item, subtotal or total is displayed in the rightmost portion of the display.
Rear Display Messages
C
­Sub =
Change Due Negative entry Subtotal of the sale Total of the sale
Samsung ER-550 Electronic Cash Register Introduction 15
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16 Introduction Samsung ER-550 Electronic Cash Register
Page 19
Getting Started
Unpacking
1. Unpack and Unwrap the cash register.
2. Located in the packing are the following items:
1 roll of paper 1 ribbon cartridge 1 rewind spindle 1 set of control keys Operator's and Programming manual
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the
REGISTER control lock position.
Installing the Paper
1. Remove the printer cover.
Samsung ER-550 Electronic Cash Register Getting Started 17
Page 20
2. For proper feeding through the print head, cut or tear a straight even edge on the end of the
paper roll. (Be sure to remove any paper with glue residue.) Place the paper roll in the paper holder so that the paper will feed from the bottom of the roll.
3. Insert the end of the paper into the paper slot.
4. Press the PAPER FEED key until the paper comes out about 8 inches.
18 Getting Started Samsung ER-550 Electronic Cash Register
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5. If you wish to use the printer to print customer receipts, pass the paper through the window of
the printer cover and replace the printer cover.
6. If you wish to use the printer to print a sales journal, insert the paper into the paper take-up
spool. Also see "Setting Receipt or Journal Printing" on page78. Wind the paper two or three turns around the spool shaft and install the spool in the mount.
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Installing the Ribbon Cartridge
1. Remove the printer cover.
2. If you are replacing a worn ribbon, lift up to remove the old cartridge. You must install the first
cartridge on a new cash register.
3. Insert the new ribbon cartridge firmly into place.
4. Turn the post on the ribbon cartridge to tighten the ribbon.
5. Replace the printer cover
20 Getting Started Samsung ER-550 Electronic Cash Register
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Clearing Memory
This step insures that the cash register is cleared of any totals or programming. After this procedure, the cash register is ready for programming and operation.
WARNING: This is a one time procedure. Do not repeat this procedure after the cash register is programmed, it causes all programs and totals to be erased.
1. Unplug the register.
2. Turn the control lock to SERVICE MODE position.
3. Press and hold the 00 key (double zero key) while connecting the AC plug into a power outlet.
Continue to hold the 00 key for about 5 seconds, until the printing has completed.
OO
4. When memory is cleared, the register prints a message including the EPROM information and
the message "RAM ALL CLEAR!".
************************** V1.01 FEB.06 1997 CHECK SUM : 6F4B PLU/EJ : 70/1370 RAM ALL CLEAR !
--------------------------
POWER
UP
Samsung ER-550 Electronic Cash Register Getting Started 21
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Basic Programming
This section covers the basic programming necessary to get your cash register running quickly. See “Programming Instructions” on page 83 for if you wish to program options that are not included in this section.
PROGRAMMING NOTES: To select an option from the menu displayed on the screen, press the number
next to the option you wish to program.
If you need help, press the HELP SCREEN key. Press ESC (CLEAR) to exit
a help screen and return to the original screen.
Be sure to press ENTER (CASH/TEND) after changing a selection. If you do
not press ENTER (CASH/TEND), the change will not be accepted.
Setting the Time & Date
1. Turn the control lock to the PROGRAM position. The first page of the PROGRAM MODE
menu displays.
PROGRAM MODE
0.DEPARTMENT
1.PLU
2.SALES TAX
3.SYSTEM OPTION
4.PRINT OPTION
5.FUNCTION KEYS
6.CLERK
2. Press PAGE DOWN to view the remainder of the PROGRAM MODE menu:
PROGRAM MODE
7.LOGO DEC.
8.GROUP DESC
9.TARE WEIGHT
00.MORE
22 Getting Started Samsung ER-550 Electronic Cash Register
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3. Press 00 (double zero) to view additional programming options on the PROGRAM MODE
page 2 menu.
PROGRAM MODE page2
0.CLERK I/O
1.INVENTORY(PLU)
2.INVENTORY(DEPT)
3.TIME & DATE
4.PROGRAM SCAN
5.ALL PGM SCAN
4. Press 3 to program view the SET TIME & DATE screen.
SET TIME & DATE SET TIME : HH:MM (MILITARY) 11:27
SET DATE : MM.DD.YY
08.15.99
5. When the arrow is pointed at the time, enter the time in military time format.
6. Press ENTER (CASH/TEND) to move the arrow to the date field.
7. Enter the date in month/day/year format. Press ENTER (CASH/TEND) to return to the
PROGRAM MODE screen. (Note: You can change the date format from MM/DD/YY to DD/MM/YY or YY/MM/DD. See "Programming Instructions" on page 83. You must always enter the date in MM/DD/YY format.)
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Programming Tax
Most sales taxes can be programmed by entering an add-on tax rate percentage. You will find instructions for programming an add-on tax rate percentage here. In some cases you can find that tax that is entered as a percentage does not follow exactly the tax chart that applies in your area. If this is the case, you must enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. See "Programming a Tax Table" on page 95.
Important Note: After you have entered your tax program, test for accuracy by entering several transactions of different dollar amounts. Carefully check to make sure the tax charged by the cash register matches the tax amounts on the printed tax chart for your area. As a merchant, you are responsible for accurate tax collection. If the cash register is not calculating tax accurately, or if you cannot program your tax properly from the information in this manual, contact your Samsung Dealer for assistance.
Programming an Add-On Tax Rate Percentage
1. Turn the control lock to the PROGRAM position.
2. From the PROGRAM MODE menu, press 2 to view the TAX PROG. screen.
TAX PROG. TAX NUMBER (1-4) 1 TAX TYPE (0-2) 0 0 : ADD-ON 1 : TAX TABLE 2 : VAT
3. When the arrow is pointed at the TAX NUMBER field, enter the number of the tax you wish to
program. (There are four taxes available, enter 1, 2, 3, or 4.) The arrow will move to the TAX TYPE field.
24 Getting Started Samsung ER-550 Electronic Cash Register
Page 27
4. Enter 0 for an ADD-ON tax with a straight percentage rate. (See "Sales Tax Programming" on
page 93 to program the other selections, TAX TABLE or VAT.) The appropriate TAX # PROGRAMMING screen displays.
TAX #1 PROGRAMMING TAX RATE 0.000
5. When the arrow is pointed at the TAX RATE field, enter the percentage rate for the sales tax.
For example if the tax is 6 percent, enter 6.000 or 6.0. If the tax is 7.5 percent, enter 7.500 or
7.5. If the tax is 10 percent, enter 10.000 or 10.0. Be sure to enter the decimal. Press the ENTER (CASH/TEND) to set the rate.
6. The TAX PROG. screen will return prompting you to enter the next tax, if necessary. Continue
to program additional taxes or press CLEAR to return to the PROGRAM MODE screen.
Samsung ER-550 Electronic Cash Register Getting Started 25
Page 28
j
o
v
r
f
How to Enter Descriptors in Program Mode
The ER-550 allows you to program unique descriptors for:
Departments and PLUs Function keys Clerks Groups The Logo Message
Descriptors are programmed using the numeric keys. Each numeric key on the amount key pad has letters or another function printed under the numeral. The 1 key is labeled with "other", 0 with "caps", 00 with "double"; and the decimal key is labeled with "space".
7
4
1
othe
0
caps
pqrs
ghi
8
5
2
abc
00
double
9
tu
wxyz
6
kl
mn
3
de
.
space
26 Getting Started Samsung ER-550 Electronic Cash Register
Page 29
To Program Descriptors
1. See "Programming Instructions" on page 83 and follow the appropriate instructions to access the
screen for programming departments, PLUs, function keys, groups, or the logo descriptor.
2. Press the appropriate number key the correct number of times to assign the character you want.
Refer the table below:
KEY
ONE
TIME
TWO
TIMES
THREE
TIMES
FOUR
TIMES
FIVE
TIMES
2 3 4 5 6 7 8 9
3. Press the ENTER (CASH TEND) key to assign the character you selected. Repeat for each
character of the descriptor or message. Press the decimal key to add a space.
A B C 2 D E F 3 G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
Note: If you make a mistake, press ENTER (CASH TEND), then press PAGE UP to return to the first field on the screen.
To Program Lower Case Descriptors
Press the 00 key once to lock in lower case descriptors. Press the 00 key again to return to upper
case descriptors
To Program Double Size Characters
Press the 0 key once to lock in double size characters. Each double size character takes two
standard size character positions. Press the 0 key again to return to standard size characters.
Samsung ER-550 Electronic Cash Register Getting Started 27
Page 30
To Program Other Characters
1. Press the 1 key to display the first page of the OTHER ALPHA MENU:
OTHER ALPHA MENU
1. 0 7. % 13. -
2. 1 8. ^ 14. _
3. ! 9. & 15. +
4. @ 10. * 16. =
5. # 11. ( 17.
6. $ 12. ) 18. [ 0
2. If necessary, press PAGE DOWN to display the second page of the OTHER ALPHA MENU:
OTHER ALPHA MENU
19. ] 24. ' 29. ?
20. \ 25. < 30. /
21. : 26. ,
22. ; 27. >
23. " 28. . 0
3. Enter the number that represents the character you wish (for example, enter 10 for an asterisk
"*"), press the ENTER (CASH TEND) key to select the character.
4. Press the ENTER (CASH TEND) again to move advance to the next character position.
Descriptor Programming Example
Program the descriptor "SODA" for department 2.
1. Turn the control lock to the PROGRAM position.
2. From the PROGRAM MODE menu, press 0 for Department.
3. Press Department 2/14 to go to the DEPT #2 PROGRAMMING screen.
4. Press the numeric 4 key four times for S; press ENTER (CASH TEND).
5. Press the numeric 6 key three times for O; press ENTER (CASH TEND).
6. Press the numeric 3 key one time for D; press ENTER (CASH TEND).
7. Press the numeric 2 key one time for A; press ENTER (CASH TEND).
8. Press ENTER (CASH TEND) to advance to the PRESET field of the DEPT #2
PROGRAMMING screen.
9. Press CLEAR to exit the DEPT #2 PROGRAMMING screen.
28 Getting Started Samsung ER-550 Electronic Cash Register
Page 31
Operating Instructions
Operator Display Screen
The Samsung ER-550 Electronic Cash Register has a liquid crystal display screen, providing up to 8 lines of information with up to 20 characters per line. The display is backlit to provide excellent visibility, regardless of lighting conditions.
The multiple line screen lets you keep track of each item, as it is registered. For example: When you are operating the register (in the REGISTER or VOID control lock positions), you can
view a list of items that have been registered, as well continuous tax and sale subtotals.
If an item is multiplied, or repeated, the display lists the quantity of the item sold. (Note: Only
single numbers up to 9 are displayed in the quantity field.)
Up to five items can be displayed simultaneously. When the more than five items are registered,
the display lists the last five items sold.
You can scroll through long transactions with the PAGE UP and PAGE DOWN keys. When
more than five items have been registered, you can press the PAGE UP key to view items registered earlier in the sale. Press the PAGE DOWN key to return to a view of the items registered later in the transaction.
If you make an error, the screen specifies the type of error.
OPERATING NOTE: If you need help, press the HELP SCREEN key. Press ESC (CLEAR) to exit a help screen and return to the original screen.
Samsung ER-550 Electronic Cash Register Operating Instructions 29
Page 32
Operator Display Example
Up to five items
can be displayed
simultaneously.
If an item is
multiplied, or
repeated, the
display lists the
quantity of items
here.
Tax and sale
subt otals are
updated with
each new item
entered
REGISTER MODE 1 DEPT.1 T1 1.00 1 DEPT.2 2.00 1 DEPT.3 3.00
.
1 DEPT.4 4.00 3 DEPT.5 15.00 TAX 0.06 SBTL 25.06
1 DEPT.3 3.00 1 DEPT.4 4.00 1 DEPT.5 15.00 1 DEPT.6 6.00 1 DEPT.7 7.00
When more than five items have been regi s tered , you can press the
PAGE UP
to view the items registered earlier in the sale.
When th e more than five items are regi stered , the display lists the last five items sold.
key
1 DEPT.8 8.00 TAX 0.06 SBTL 46.06
30 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 33
Clerk Operations
The ER-550 can track sales for up to 20 clerks. You can choose a push button or code entry clerk system: The simplest clerk system is the push button system. This is also the default system; the register
will operate this way unless it is programmed otherwise. You simply press the CLERK # key to sign on or sign off the clerk. You can operate only one clerk when you choose this method.
You can provide maximum security in a multiple clerk system with the code entry system. Press
the CLERK # key, enter the clerk secret code, then press the CLERK # key, or enter the clerk secret code, then press the CLERK # key to sign on the register.
You can also select stay down or pop-up mode for clerk operation: Stay down means that once a clerk is signed on, the same clerk will remain signed on until a
different clerk signs on or the original clerk signs off. A stay down clerk system might be used when only one operator uses the register at a time, and a different operator begins when a work shift is changed.
Pop-up means that the clerk is automatically signed off an the end of each transaction. Therefore,
to begin a transaction, you must first sign a clerk on. A pop-up clerk system might be used in a department store, where several clerks might use the register during the same shift and clerk sales information is required.
See "Clerk Programming" on page 118 to set clerk options.
Samsung ER-550 Electronic Cash Register Operating Instructions 31
Page 34
Clerk Sign On Instructions
When a clerk is not signed on, the message "Closed" is shown on the display. The current clerk must be signed off before a new clerk can be signed on.
Push Button
CLERK #
Code Entry
Secret
clerk #
or,
CLERK #
Clerk Sign Off Instructions
Push Button
CLERK #
Secret
clerk #
CLERK #
CLERK #
Code Entry
CLERK #0
or,
32 Operating Instructions Samsung ER-550 Electronic Cash Register
CLERK #0CLERK #
Page 35
Clerk Time Keeping
Clerk time keeping is a standard feature of the ER-550. Clerks can clock in and clock out at any time, regardless of whether they are signed on to operate the register. (Clocking in and clocking out are separate functions from signing on or signing off to operate the register.) You must assign secret clerk codes to clock in or clock out. See "System Option Programming" on page 101 to set up your clerk system and see "Clerk Programming" on page 118 to assign a secret clerk code.
In addition:
If a clerk forgets to sign in or sign out, or if sign in or out records need to be modified, these
corrections can be made by the appropriate authority in the program mode.
Clerk times can be read in the MANAGER control lock position or reset in the CLEAR
TOTALS control lock position.
To Clock In/Out:
1. Turn the control lock to the REGISTER position.
2. Any current transaction must be finalized before clocking in or out.
3. Press the MORE KEYS menu key.
4. From the MORE KEYS menu, press 8 for TIME IN/OUT. The TIME CLOCK IN/OUT
screen displays. (Shortcut note: you can press 8, then press MORE KEYS to access the TIME CLOCK IN/OUT screen.)
TIME CLOCK IN/OUT
ENTER SECRET CODE AND PRESS CASH
Samsung ER-550 Electronic Cash Register Operating Instructions 33
Page 36
5. Enter the secret code of the clerk that is to clock in, press ENTER (CASH/TEND). The display
will show the 3 most recent in and out records for the clerk, and the total time worked.
TIME CLOCK IN/OUT I 01/15/1999 08:00AM O 01/15/1999 05:00PM I 00:00AM O 00:00AM I 00:00AM O 00:00AM TIME WORKED : 9:00
6. Repeat the procedure from step 1 to clock out.
7. The printer will print Time In and Time Out records as in the examples below:
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
CLERK TIME IN
ANNIE #01 CLERK IN TIME : 8:00AM ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
CLERK TIME OUT
ANNIE #01 CLERK OUT TIME: 5:00PM TIME WORKED : 9:00 ANNIE NO. 000001 TIME 11:27AM 01
34 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 37
Department Registrations
As you make department registrations, you can follow your entries by viewing the display. Remember that the sale and tax totals are updated automatically with each entry.
Open Department
1. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for
$2.99, enter:
2 9 9
2. Press a department key. For example, press
department 1/13:
1/13
Preset Price Department
A preset department registers the price that was previously programmed. See "Department Programming" on page 85 to program preset prices.
1. Press a preset department key. For
example, press department 5/17:
5/17
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 TAX1 AMT $0.18 TOTAL 3.17 CASH 3.17 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.5 $1.29 TOTAL $1.29 CASH $1.29 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 35
Page 38
Department Repeat Entry
Open or preset price departments can be repeated as many times as necessary by pressing the same department again. The number of times the item is repeated is shown on the display.
1. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for $2.99, enter:
2. Press a department key. For example, press
department 1/13:
3. To register a second item exactly as the
first, press the department key a second time. For example, press department 1/13:
Multiplication
When several of the same items are to be entered into the same Department, you can use multiplication. You can enter a quantity (1 to 999.999) using the @/FOR key. You can multiply open or preset departments.
2 9 9
1/13
1/13
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 DEPT.1 T1 $2.99 TAX1 AMT $0.36 TOTAL $6.34 CASH $6.34 ANNIE NO. 000001 TIME 11:27AM 01
1. Enter the quantity of items being
purchased, press the @/FOR key. For example, enter 4 on the numeric key pad and press the @/FOR key:
4
@/
FOR
2. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for $1.99, enter:
1 9 9
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
4X @1.99 DEPT.1 T1 $7.96 TAX1 AMT $0.48 TOTAL $8.44 CASH $8.44 ANNIE NO. 000001 TIME 11:27AM 01
Press a department key. For example, press
department 1/13:
1/13
36 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 39
Department Multiplication with Decimal Point
If you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit.
1. Enter the with the decimal point, press the
2. Enter an amount on the ten key pad. Do
Press a department key. For example, press
Split Pricing
When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price.
@/FOR key. For example, for 3  pounds of produce, enter:
3 . 7
5
@/
FOR
not use the decimal key. For example, if the price is $.99 per pound, enter:
9 9
department 1/13:
1/13
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
3.75X @0.99 DEPT.1 T1 $3.71 TAX1 AMT $0.22 TOTAL $3.93 CASH $3.93 ANNIE NO. 000001 TIME 11:27AM 01
1. Enter the quantity purchased, press the
@/FOR key. For example, enter:
2
@/
FOR
2. Enter the quantity of the group price, press
the @/FOR key. For example, if the items are priced 3 for $1.00, enter:
3
@/
FOR
3. Enter an amount on the ten key pad. For
example, if the items are priced 3 for $1.00, enter:
1 0 0
4. Press a department key. For example, press
department 1/13:
1/13
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
2/3FOR @1.00 DEPT.1 T1 $0.67 TAX1 AMT $0.04 TOTAL $0.71 CASH $0.71 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 37
Page 40
Single Item Department
Single item departments automatically total as a cash sale immediately after registration. Use single item departments for speedy one item sales. For example if you are selling admission tickets, and all ticket sales are one item sales, you can assign open or preset department single item department for ticket sales. After each registration, the drawer will immediately open, and a separate transaction is printed. See "Department Programming" on page 85 to program a single item department.
1. Press a single item preset department key.
(or enter a price and press a single item open department key.) For example, press department 6/18:
6/18
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.6 $1.29 TOTAL $1.29 CASH $1.29 ANNIE NO. 000001 TIME 11:27AM 01
38 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 41
PLU (Price Look Up) Registrations
Without otherwise programming them, PLUs operate with open, non-taxable status. PLUs may require further programming. See "PLU Programming" on page 89 to program PLU descriptors and options.
Open PLU
1. Enter the PLU number, press the PLU key.
For example, enter:
2 PLU
2. The display will prompt "ENTER PRICE".
Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter:
2 9 9
3. Press the PLU key again.
PLU
Preset Price PLU
1. Enter the PLU number, press the PLU key.
For example, enter:
1 PLU
2.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
PLU2 T1 $2.99 TAX1 AMT $0.18 TOTAL 3.17 CASH 3.17 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
PLU1 $1.29 TOTAL $1.29 CASH $1.29 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 39
Page 42
Looking up a PLU Number
If you do not know a PLU number, you can find the PLU number by viewing it on the screen.
1. Press the PLU key to display the beginning of the PLU list. The first seven PLUs will display
with their descriptor and price. Press PAGE DOWN to view the next seven PLUs, press PAGE UP to view the previous seven PLUs. (The first 70 PLUs can be viewed in this method.)
01 PLU 1 1.29 02 PLU 2 0.00 03 PLU 3 2.99 04 PLU 4 0.00 05 PLU 5 0.00 06 PLU 6 0.00 07 PLU 7 0.00
2. When you have found the appropriate PLU number, register it as you would any open or preset
PLU.
PLU Multiplication
When several of the same items are to be entered into the same PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the @/FOR key. You can multiply open or preset PLUs.
1. Enter the quantity of items being
purchased, press the @/FOR key. For example, enter 4 on the numeric key pad and press the @/FOR key:
4
FOR
2. Enter the PLU number, press the PLU key.
For example, enter:
1 PLU
@/
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
4X @1.99 PLU1 T1 $7.96 TAX1 AMT $0.48 TOTAL $8.44 CASH $8.44 ANNIE NO. 000001 TIME 11:27AM 01
40 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 43
PLU Multiplication with Decimal Point
If you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit.
1. Enter the quantity with the decimal point,
press the @/FOR key. For example, for 3 pounds of produce, enter:
3 . 7
2. Enter the PLU number, press the PLU key.
For example, enter:
3 PLU
Split Pricing PLU
When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price.
1. Enter the quantity purchased, press the
@/FOR key. For example, enter:
2
2. Enter the quantity of the group price, press
the @/FOR key. For example, if the items are priced 3 for $1.00, enter:
3
3. Enter the PLU number, press the PLU key.
For example, enter:
3 PLU
@/
FOR
@/
FOR
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
5
@/
FOR
3.75X @2.99 PLU3 T1 $11.21 TAX1 AMT $0.67 TOTAL $11.88 CASH $11.88 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
2/3FOR @2.99 PLU3 T1 $1.99 TAX1 AMT $0.12 TOTAL $2.11 CASH $2.11 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 41
Page 44
Shifting or Exempting Tax
Shifting Tax
Taxable Departments and PLUs can be programmed to automatically add the appropriate tax or taxes. Occasionally, you may need to sell a normally taxable item without tax, or a normally taxable item with tax. You can perform this tax shifting with the TAX SHIFT key.
1. Enter the number for the tax you wish to
shift. Press 1 to shift tax 1, press 2 to shift tax 2, press 3 to shift tax 3, or press 4 to shift tax 4. Press the TAX SHIFT key. For example, shift tax 1:
TAX
1
SHIFT
2. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for
$2.99, enter:
2 9 9
3. Press a department key. For example, press
department 1/13. If department 1/13 is normally taxable by tax 1, the registration will be non-taxable.
1/13
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 $2.99 TOTAL $2.99 CASH $2.99 ANNIE NO. 000001 TIME 11:27AM 01
42 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 45
Exempting Tax
Occasionally, you may need to exempt tax from an entire sale. For example, you might remove all state and local taxes when you sell to a church or charitable in stitution.
1. Enter an amount on the ten key pad. Do
not use the decimal key. For example, for $2.99, enter:
2 9 9
2. Press a taxable department key. For
example, press department 1/13:
1/13
3. Press Subtotal:
SUB
TOTAL
4. Enter the number for the tax you wish to
exempt. Press 1 to exempt tax 1, press 2 to exempt tax , press 3 to exempt tax 3, or press 4 to exempt tax 4. Press the TAX SHIFT key. For example, exempt tax 1:
TAX
1
SHIFT
5. Total the sale with CASH/TEND,
CHECK TEND, or a miscellaneous
tender. The sale will not include tax 1.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 TOTAL $2.99 CASH $2.99 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 43
Page 46
Percent Key Operations
A total of four % functions are available. %1 is accessed through the keyboard key; or the %1 function and the remaining % functions can be accessed through the MORE KEYS key. Each function is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentages. You can also program the percentage key taxable or non­taxable, so that sales taxes are calculated on the net, or the gross amount of the item or sale. You can also program preset prices or percentages.
The operation examples in this section show the percentage key in a variety of configurations. See "%1, %2, %3, %4 Function Options" on page 114 to assign a specific function to each percentage key.
Preset Percent Discount on a Department or PLU
In this example the-%1 function is preset with a rate of 10 %.
1. Register the item.
2. Press the MORE KEYS key. From the
menu, press 1 to select the %1 function:
MORE
KEYS
or, press 1 then press MORE KEYS:
1
3. The discount is automatically subtracted.
1
MORE
KEYS
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $10.00 % 1 -10.000% AMOUNT -1.00 TOTAL $9.00 CASH $9.00 ANNIE NO. 000001 TIME 11:27AM 01
44 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 47
Enter a Percent on a Department or PLU
You can also operate the percentage functions by entering the percentage of the discount or surcharge. If necessary, you can enter a fractional percentage up two 3 digits beyond the decimal (i.e. 99.999%).
1. Register the discounted item.
2. Press the MORE KEYS key. From the
menu, press 1 to select the %1 function:
MORE
KEYS
1
or, press 1 then press MORE KEYS:
1
MORE
KEYS
3. Enter the percentage, press the ENTER
(CASH TEND) key. If you are entering a
fraction of a percent, you must use the decimal key. For example, for off enter:
3 . 33 3 3
CASH/
TEND
4. The discount is automatically subtracted.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $10.00 % 1 -33.333% AMOUNT -3.33 TOTAL $6.67 CASH $6.67 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 45
Page 48
Percent on Sale Total
In this example a surcharge of 15% is applied.
1. Register the items you wish to sell.
2. Press SBTL/MORE TENDERS:
SBTL
MORE
TENDERS
3. Press the MORE KEYS key. From the
menu, press 1 to select the %1 function:
MORE
KEYS
1
or, press 1 then press MORE KEYS:
1
MORE
KEYS
4. Enter the percentage, press the ENTER
(CASH TEND) key. For example, for
15% enter:
CASH/
51
TEND
5. The surcharge is automatically added.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $10.00 % 1 15.000% AMOUNT $1.50 TOTAL $11.50 CASH $11.50 ANNIE NO. 000001 TIME 11:27AM 01
46 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 49
Coupon on Sale (Vendor Coupon)
1. Register the items you wish to sell.
2. Press SBTL/MORE TENDERS:
SBTL
MORE
TENDERS
3. Press the MORE KEYS key. From the
menu, press 1 to select the %1 function:
MORE
KEYS
1
or, press 1 then press MORE KEYS:
1
MORE
KEYS
4. Enter the amount of the coupon, press the
ENTER (CASH TEND) key. For example:
02 0
CASH/
TEND
5. The coupon is subtracted.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $10.00 %1 -2.00 TOTAL $8.00 CASH $8.00 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 47
Page 50
Coupon on Item (Store Coupon)
1. Register the items you wish to sell.
2. Press SBTL/MORE TENDERS:
SBTL
MORE
TENDERS
3. Press the MORE KEYS key. From the
menu, press 1 to select the %1 function:
MORE
KEYS
1
or, press 1 then press MORE KEYS:
1
MORE
KEYS
4. Enter the amount of the coupon, press the
ENTER (CASH TEND) key. For example:
02 0
CASH/
TEND
5. Press the department you wish the coupon
amount to be subtracted from.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 $10.00 DEPT.1 C -2.00 TOTAL $8.00 CASH $8.00 ANNIE NO. 000001 TIME 11:27AM 01
1/13
6. The coupon is automatically subtracted.
48 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 51
Return Merchandise Registrations
If you wish to return or refund an item, select RETURN MERCHANDISE from the MORE KEYS menu key, then re-enter any item. You can return merchandise as part of a sale, or you can return merchandise as a separate transaction and return cash to the customer.
1. Press the MORE KEYS key. From the
menu, press 7 to select the RETURN function:
MORE
KEYS
7
or, press 7 then press MORE KEYS:
7
MORE
KEYS
2. Enter the price of the item you wish to
return, then press the department key where it was registered originally.
9 92
2/14
3. Total the sale with CASH/TEND,
CHECK TEND, or a miscellaneous tender
function.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
RETURN ******************* DEPT.2 T1 -2.99 TAX1 AMT -0.18 TOTAL -3.17 CASH -3.17 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 49
Page 52
Voids and Corrections
Void Last Item (Error Correction)
This function corrects the last item entered.
1. Register the item you wish to sell.
2. Press the VOID ITEM key.
VOID ITEM
Void Previous Item
This function allows you to correct an item registered previously in a transaction.
1. Register an item. Then register a second
item.
2. To correct the first item, press CLEAR,
then press VOID ITEM:
CLEAR
3. Enter the price of the first item, then press
the department key where it was registered originally.
2 91
VOID
ITEM
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2 29 DEPT.2 $1.29 ERR CORR ----------------­DEPT.2 -1.29 TAX1 AMT $0.14 TOTAL $2.43 CASH $2.43 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $1.29 DEPT.1 T1 $2.29 VOID --------------------­DEPT.2 -1.29 TAX1 AMT $0.14 TOTAL $2.43 CASH $2.43
2/14
ANNIE NO. 000001 TIME 11:27AM 01
50 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 53
Cancel
The CANCEL key allows you to stop any transaction. Anything registered within the transaction before the CANCEL key is pressed is automatically corrected.
1. Register the items you wish to sell.
2. Press the CANCEL key.
CANCEL
Void Position Operations
You can use the VOID control lock position to correct any complete transaction. To correct any transaction:
1. Turn the control lock to the VOID position.
2. Enter the transaction you wish to correct
exactly as it was entered originally in the REGISTER control lock position. You can enter discounts, voids, returns, tax exemptions or any other function.
3. All totals and counters are corrected as if
the original transaction did not take place.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.29 DEPT.2 -0.50 CANCEL ******************* ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
VOID MODE **************** DEPT.1 T1 -2.29 DEPT.2 -1.00 TAX1 AMT -0.14 TOTAL -3.43 CASH -3.43 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 51
Page 54
No Sale Operations
Open Drawer
The #/NO SALE key will open the cash drawer when you have not already started a transaction. The no sale function can be disabled through programming, see "Function Key Programming" on page 112.
1. Press #/NO SALE:
#/NO
SALE
2. The drawer will open and the receipt will
print as in the example on the right.
Non Add Number
You can also use the #/NO SALE key to print any number (up to 8 digits) on the printer paper. You can enter the number any time during a transaction. For example, if you wish to record a checking account number, enter the number and press the #/NO SALE key before totaling the sale with the CHECK TEND key.
1. Register the items you wish to sell.
2. Enter the number you wish to record, for
example enter:
3. Press #/NO SALE:
#/NO
SALE
4. Press CHECK TEND:
CHECK
TEND
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
NO SALE -------------­ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
2 3 41
DEPT.1 T1 $2.99 NON-ADD# 1234 TAX1 AMT $0.18 TOTAL $3.17 CHECK $3.17 ANNIE NO. 000001 TIME 11:27AM 01
52 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 55
S
/
S
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Received On Account Operations
You can use the REC ON ACCT. (received on account) function to accept cash into the cash drawer when you are not actually selling merchandise. For example, use REC ON ACCT. to accept payments for previously sold merchandise, or record loans to the cash drawer.
1. Press the MORE KEYS key. From the
menu, press 5 to select the REC ON ACCT. function:
MORE
KEYS
5
or, press 5 then press MORE KEYS:
5
MORE
KEYS
2. Enter the amount of cash received, Press
CASH/TEND.
0 001
CASH/
TEND
3. Enter the check amount received, Press
CHECK TEND.
0 001
CHECK
TEND
4. Press the SBTL/MORE TENDERS key
once to display the subtotal, press the SBTL/MORE TENDERS key again to display the more tenders menu. Press 1 to select MISCTND 1.
BTL
MORE
TENDERS
BTL
MORE
TENDERS
1
5. Enter the miscellaneous tender amount
received.
0 001
CASH/
TEND
6. You can continue to itemize receipts, or
you can finalize by pressing CASH TEND.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
RECD ON ACCT. CASH $10.00 CHECK $10.00 MISCTND 1 $10.00 RECD ON ACCT. $30.00 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 53
Page 56
S
/
S
/
Paid Out Operations
You can use the PAID OUT function to track cash paid out for merchandise or to record loans from the cash drawer.
1. Press the MORE KEYS key. From the
menu, press 6 to select the PAID OUT function:
MORE
KEYS
6
or, press 6 then press MORE KEYS:
6
MORE
KEYS
2. Enter the amount of cash paid out, Press
CASH/TEND.
0 001
CASH/
TEND
3. Enter the check amount paid out, Press
CHECK TEND.
0 001
CHECK
TEND
4. Press the SBTL/MORE TENDERS key
once to display the subtotal, press the SBTL/MORE TENDERS key again to display the more tenders menu. Press 1 to select MISCTND 1.
BTL
MORE
TENDERS
BTL
MORE
TENDERS
1
5. Enter the miscellaneous tender amount
received.
0 001
CASH/
TEND
6. You can continue to itemize paid outs, or
you can finalize by pressing CASH/TEND.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
PAID OUT CASH -10.00 CHECK -10.00 MISCTND 1 -10.00 PAID OUT -30.00 ANNIE NO. 000001 TIME 11:27AM 01
54 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 57
S
/
Totaling and Tendering
There are six tenders available to categorize sales. CASH/TEND and CHECK TEND are individual keys on the keyboard. The SBTL/MORE TENDERS key provides a menu from which you can select four additional miscellaneous tender functions. You can use the miscellaneous tender functions to track charge or credit card sales.
Subtotaling a Sale
1. Register the items you wish to sell.
2. Press SBTL/MORE TENDERS. The
subtotal will display with the message "Sub" indicated on the rear display.
BTL
MORE
TENDERS
3. The subtotal can be printed if the system
option is set. See "System Option Programming" on page 101.
Totaling a Cash Sale
1. Register the items you wish to sell.
2. To total a cash sale, press CASH/TEND:
CASH/
TEND
3. The display will indicate the total amount
of the cash sale.
Totaling a Check Sale
1. Register the items you wish to sell.
2. To total a cash sale, press CHECK:
CHECK
TEND
3. The display will indicate the total amount
of the cash sale.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $7.96 TOTAL $7.96 CASH $7.96 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $7.96 TOTAL $7.96 CHECK $7.96 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 55
Page 58
Tendering a Cash Sale
1. Register the items you wish to sell.
2. Enter the amount tendered by the customer.
For example, for $20.00 enter:
0 0 02
3. Press CASH/TEND:
CASH/
TEND
4. The display will indicate the total amount
of the cash tendered and the change due, if any.
Tendering a Check Sale
1. Register the items you wish to sell.
2. Enter the amount tendered by the customer.
For example, for $20.00 enter:
0 0 02
3. Press CHECK TEND:
CHECK
TEND
4. The display will indicate the total amount
of the check tendered and the change due, if any.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 DEPT.1 T1 $2.99 4 X @1.99 DEPT.2 $7.96 TAX1 AMT $0.36 TOTAL $14.30 CASH $20.00 CHANGE $5.70 ANNIE NO. 000001 TIME 11:27AM 01
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 DEPT.1 T1 $2.99 4 X @1.99 DEPT.2 $7.96 TAX1 AMT $0.36 TOTAL $14.30 CHECK $20.00 CHANGE $5.70 ANNIE NO. 000001 TIME 11:27AM 01
56 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 59
S
/
S
/
Totaling a Miscellaneous Tender Sale (Charge or Credit Card)
Use miscellaneous tenders to track charge or credit card sales. See “Function Key Programming" on page 112 to change the descriptors for the miscellaneous tender functions. For example, you can use MISCTND1 to track Visa card sales. The descriptor "VISA" will display on the MORE TENDERS menu and print on the printer.
1. Register the items you wish to sell.
2. Press the SBTL/MORE TENDERS key
once to display the subtotal.
Press the SBTL/MORE TENDERS key
again to display the MORE TENDERS menu, then press 1 to select MISCTND 1.
BTL
MORE
TENDERS
1
or, press 1 then press SBTL/MORE TENDERS :
1
BTL
MORE
TENDERS
3. The display will indicate MISCTND 1.
Press the ENTER (CASH/TEND) key to finalize the sale as MISCTND 1.
CASH/
TEND
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 DEPT.1 T1 $2.99 4 X @1.99 DEPT.2 $7.96 TAX1 AMT $0.36 TOTAL $14.30 MISCTND 1 $14.30 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 57
Page 60
S
/
S
/
Tendering a Miscellaneous Tender Sale (Charge or Credit Card)
Use miscellaneous tenders to track charge or credit card sales. See “Function Key Programming" on page 112 to change the descriptors for the miscellaneous tender functions. For example, you can use MISCTND1 to track Visa card sales. The descriptor "VISA" will display on the MORE TENDERS menu and print on the printer.
1. Register the items you wish to sell.
2. Press the SBTL/MORE TENDERS key
once to display the subtotal.
Press the SBTL/MORE TENDERS key
again to display the MORE TENDERS menu, then press 1 to select MISCTND 1.
BTL
MORE
TENDERS
1
or, press 1 then press SBTL/MORE
TENDERS :
1
BTL
MORE
TENDERS
3. The display will indicate MISCTND 1.
Enter the amount of the tender, press the ENTER (CASH/TEND) key to finalize the sale as MISCTND 1.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.99 DEPT.1 T1 $2.99 4 X @1.99 DEPT.2 $7.96 TAX1 AMT $0.36 TOTAL $14.30 MISCTND 1 $20.00 CHANGE $5.70 ANNIE NO. 000001 TIME 11:27AM 01
58 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 61
Check Cashing
Check cashing means exchanging cash for a check. Normally, this function is allowed. If you wish to disallow check cashing, you must set the appropriate system option. See "“Function Key Programming" on page 112.
1. Enter the amount of the check tendered by
the customer. For example, for $20.00 enter:
0 0 02
2. Press CHECK TEND:
CHECK
TEND
3. The display will indicate the amount of the
check and the cash change.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
CHECK $20.00 CASH -20.00 CHANGE $20.00 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 59
Page 62
S
/
S
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Split Tender
Split tendering means paying for one sale by different payment methods. For example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is paid by a miscellaneous tender. If necessary, you can make several different payments.
1. Register the items you wish to sell.
2. Enter the amount of cash tendered by the
customer. For example, enter $10.00 and press CASH/TEND:
0 01 0
CASH/
TEND
3. The display will indicate the $10.00 cash
tender and the $10.00 total still due.
4. Press the SBTL/MORE TENDERS key
once to display the subtotal.
Press the SBTL/MORE TENDERS key
again to display the MORE TENDERS menu, then press 1 to select MISCTND 1.
BTL
MORE
TENDERS
1
or, press 1 then press SBTL/MORE TENDERS :
1
BTL
MORE
TENDERS
5. The display will indicate MISCTND 1.
Press the ENTER (CASH/TEND) key to finalize the sale as MISCTND 1.
CASH/
TEND
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.2 $20 00 TOTAL $20.00 CASH $10.00 TOTAL $10.00 MISCTND 1 $10.00 ANNIE NO. 000001 TIME 11:27AM 01
60 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 63
Post Tender
Post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or when a "quick change artist" confuses a clerk. Normally, this function is not allowed. If you wish to allow post tendering, you must set the appropriate system option.
(A separate system options determines whether the drawer opens on the post tender.)
1. Register the items you wish to sell.
2. Press CASH/TEND:
CASH/
TEND
3. The display will indicate the total of the
cash sale.
4. Enter the amount of the new tender, Press
CASH/TEND:
0 02 0
CASH/
TEND
5. The display will indicate the change due.
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.00 SUBTOTAL $2.12 TAX1 AMT $0.12 CASH $2.12 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 61
Page 64
S
/
Currency Conversion
If you normally accept currency from a neighboring nations, you can program the Samsung ER-550 to convert the subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate conversion functions for different foreign currencies. To do this, you need to program the conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency), the conversion factor is 1.3720. See "CURRENCY CONV.#1-4 Function Options" on page 116 to set a conversion factor.
1. Register the items you wish to sell.
2. Press the SBTL/MORE TENDERS key
once to display the subtotal.
3. Press the SBTL/MORE TENDERS key
again to display the ` menu, then press 5 to select CONV 1.
BTL
MORE
TENDERS
5
4. The amount due in foreign currency is
displayed.
5. Enter the amount of the foreign currency
tender, Press CASH/TEND:
0 01 0
CASH/
TEND
6. The display will indicate the amount of
foreign currency tendered and display $5.17 change due. The change due is
computed in home currency!
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
DEPT.1 T1 $2.00 TAX1 AMT $0.12 TOTAL $2.12 CONV 1
10.00 CHANGE RATE #1.372 HOME AMT. $7.29 CHANGE $5.17 ANNIE NO. 000001 TIME 11:27AM 01
62 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 65
Receipt On/Off and Receipt on Request
When a receipt is not normally issued, you can turn the receipt function off. If the receipt is off, you can still issue a receipt after the sale has been completed. You must set the
system option "ALLOW MULTIPLE RECEIPT" to Yes.
Printing a Receipt after the Sale
After the sale has been totaled, but before the next transaction is started, press CASH/TEND:
CASH/
TEND
Note: Because receipt memory is limited, when a sale has more than 50 items, the receipt issued after the sale will only include the total of the sale and any tenders.
Samsung ER-550 Electronic Cash Register Operating Instructions 63
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Scale Operations
The Samsung ER-550 can be interfaced to an optional load-cell scale. The scale interface allows direct entry of an item's weight using the SCALE function. You can also choose "manual entry" scale operation if you are working with a standalone scale that is not interfaced the scale to the cash register. See "Function Key Programming" on page112.
Departments and PLUs must be set to "scaleable" status to allow scale multiplication. In most cases, if you attempt an entry into a Department or PLU that has been programmed "scaleable", an error tone will sound and the operator will be prompted to make a scale entry. See "Department Programming" on page 85 or "PLU Programming" on page 89 to set "scaleable" status.
Departments and PLUs can be set to "auto scale" status to speed up scale entries by automatically retrieving the weight on the scale and multiplying it times the amount entered. . See "Department Programming" on page 85 or "PLU Programming" on page 89 to set "auto scale" status.
A tare is the amount of weight accounted for by the container or packaging. By entering a tare weight (as required by law in some areas) the weight of the container is subtracted and only the true weight of the product is measured on the scale. By entering the tare number (1-5) the operator can automatically subtract the predetermined container weight when a product is on the scale. See "Tare Weight Programming" on page 121.
Direct Scale Entry
Place a product on the scale and access the SCALE function to display the weight on the cash register. Then make the appropriate Department or PLU entry.
1. Press the MORE KEYS key twice. From
the menu, press 9 to select the SCALE function:
MORE
KEYS
or, press 9 then press MORE KEYS:
9
2. Note that the weight is displayed on the
screen. Enter the price per pound on the ten key pad. Do not use the decimal key. For example, for $3.00, enter:
3 0 0
Press a department key. For example, press
department 1/13:
MORE
KEYS
MORE
KEYS
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
9
1.50 lb @3.00 DEPT.1 $4.50 TAX1 AMT $0.27 TOTAL $4.77 CASH $4.77 ANNIE NO. 000001 TIME 11:27AM 01
1/13
64 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 67
Automatic Scale Entry
Place a product on the scale and make the appropriate Department or PLU entry. The department or PLU must be set with "auto scale status". . See "Department Programming" on page 85 or "PLU Programming" on page 89.
1. Enter the price per pound on the ten key
pad. Do not use the decimal key. For example, for $3.00, enter:
3 0 0
2. Press a department key. For example, press
department 1/13:
1/13
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
1.50 lb @3.00 DEPT.1 $4.50 TAX1 AMT $0.27 TOTAL $4.77 CASH $4.77 ANNIE NO. 000001 TIME 11:27AM 01
Samsung ER-550 Electronic Cash Register Operating Instructions 65
Page 68
Tare Weight Entry
1. Press the MORE KEYS key twice. From
the menu, press 00 to select the TARE function:
MORE
KEYS
MORE
KEYS
00
or, press 00 then press MORE KEYS:
00
MORE
KEYS
2. Enter the preprogrammed tare number.
Press the CASH/TEND (ENTER) key.
CASH/
1
TEND
3. Press the MORE KEYS key twice. From
the menu, press 9 to select the SCALE function:
MORE
KEYS
MORE
KEYS
9
or, press 9 then press MORE KEYS:
9
MORE
KEYS
4. Note that the weight, less the tare weight, is
displayed on the screen. Enter the price per pound on the ten key pad. Do not use the decimal key. For example, for $3.00, enter:
3 0 0
Press a department key. For example, press
department 1/13:
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
1.50 lb @3.00 DEPT.1 $4.50 TAX1 AMT $0.27 TOTAL $4.77 CASH $4.77 ANNIE NO. 000001 TIME 11:27AM 01
1/13
66 Operating Instructions Samsung ER-550 Electronic Cash Register
Page 69
Manual Weight Entry
Operators can make manual weight entries if the item has been programmed to accept them. You must use the decimal key to enter fractional manual weights.
1. Press the MORE KEYS key twice. From
the menu, press 9 to select the SCALE function:
MORE
KEYS
MORE
KEYS
9
or, press 9 then press MORE KEYS:
9
MORE
KEYS
2. Enter the weight using the decimal key for
fractional weights. Press the CASH/TEND (ENTER) key.
1 . 5
CASH/
TEND
3. Enter the price per pound on the ten key
pad. Do not use the decimal key. For example, for $3.00, enter:
3 0 0
Press a department key. For example, press
department 1/13:
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
1.50 lb @3.00 DEPT.1 $4.50 TAX1 AMT $0.27 TOTAL $4.77 CASH $4.77 ANNIE NO. 000001 TIME 11:27AM 01
1/13
Samsung ER-550 Electronic Cash Register Operating Instructions 67
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68 Samsung ER-550 Electronic Cash Register
Page 71
Manager Functions
Overview
In this chapter you will find: Instructions for printing and displaying reports from the MANAGER control lock position and
instructions for clearing totals from the CLEAR TOTALS control lock position. Samples of each report and balancing formulas can be found in "Report Samples" on page 135.
Instructions for performing the other functions available from the MANAGER MODE menu,
including:
"Cash Declaration" on page 76 "Receipt & Printing Control" on page 78 "Training Mode" on page 80
OPERATING NOTE: If you need help, press the HELP SCREEN key. Press ESC (CLEAR) to exit a help screen and return to the original screen.
Samsung ER-550 Electronic Cash Register Manager Functions 69
Page 72
Generating Reports
Reports can be read-only reports taken in the MANAGER control lock position or read and reset reports taken in the CLEAR TOTALS control lock position. Read-only reports can be displayed on the screen or printed on the printer; read and reset reports must be printed.
The Financial report is available in two levels:
daily reports, that can be read or reset, and period reports, which represent a summary of daily reports, that can also be read or reset.
The period report is updated each time the daily report is reset.
If you are using the electronic journal, the contents of the journal can also be read or reset. The following table summaries the reports available on the Samsung ER-550:
Report Contents Type Control Lock Position
FINANCIAL Department Sales totals,
Function key totals and Balancing Information
TIME Sales by hour summary
totals
PLU Sales totals for PLUs Daily
ALL CLERKS Sales totals for all clerks Daily
INDIVIDUAL CLERK Sales totals for a
designated clerk
GROUPS Sales totals for each
group.
STOCK (PLU) Current inventory level
for each PLU designated as an inventory item
STOCK (DEPT) Current inventory level
for each Department designated as an inventory item
CASH/CHECK TOTALS Cash and Check in
drawer totals
CLERK TIME REPORT Clock in and Clock out
times for each clerk
ELECTRONIC JOURNAL
Line by line contents of the electronic journal, if used.
Daily or Period
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Daily
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER or CLEAR
TOTALS
MANAGER
MANAGER
MANAGER or CLEAR
TOTALS
70 Manager Functions Samsung ER-550 Electronic Cash Register
Page 73
Print or Display Reports
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
2. Press 0 to print reports or press 1 to display reports. The PRINT REPORT or DISPLAY
REPORT menu displays.
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
PRINT REPORT page1
0.DAILY REPORTS
1.PERIOD REPORT
2.ELECTRONIC JOURNAL
DISPLAY REPORT page1
0.DAILY REPORTS
1.PERIOD REPORT
Samsung ER-550 Electronic Cash Register Manager Functions 71
Page 74
3. Press 0 for DAILY REPORTS, 1 for PERIOD REPORT, or 2 for ELECTRONIC
JOURNAL (you cannot display the electronic journal).
If you selected 0 for DAILY REPORTS, page 2 of the menu will display:
PRINT REPORT page2
0.FINANCIAL
1.TIME
2.PLU
3.ALL CLERKS
4.INDIVIDUAL CLERK
5.GROUP
6.STOCK (PLU)
Enter the digit that represents the report you wish to take, or p ress PAGE DOWN to view the remainder of the menu:
PRINT REPORT page2
7.STOCK (DEPT)
8.CLERK TIME REPORT
9.CASH/CHECK TOTALS
If you selected 1 for PERIOD REPORT, page 2 of the menu will display:
PRINT REPORT page2
0.FINANCIAL
Enter the 0 to take a period FINANCIAL report.
72 Manager Functions Samsung ER-550 Electronic Cash Register
Page 75
If you select 2 for ELECTRONIC JOURNAL, the ELECTRONIC JOURNAL menu
will display.
ELECTRONIC JOURNAL
0.PRT ALL EJ
1.PRT ONLY CASH
2.PRT ONLY CHECK
3.PRT ONLY MISC/T
4.PRINT ONLY %
5.PRINT ONLY RA/PO
6.PRT ONLY RETURN
Enter 0 to print the entire electronic journal, or enter the digit that represents the specific information from the electronic journal report you wish to see, or press PAGE DOWN to view the remainder of the menu:
ELECTRONIC JOURNAL
7.PRT ONLY EC/VOID
8.PRT ONLY #/NS
9.PRT ONLY CANCEL
Samsung ER-550 Electronic Cash Register Manager Functions 73
Page 76
Reset Reports
1. Turn the Control lock to the CLEAR TOTALS position. The RESET REPORTS menu
displays:
2. Press 0 for DAILY REPORTS, 1 for PERIOD REPORT, or 2 for RESET E.J. (electronic
journal).
RESET REPORTS page1
0.DAILY REPORTS
1.PERIOD REPORT
2.RESET E.J.
3.PC COMMUNICATION
If you selected 0 for DAILY REPORT, page 2 of the menu will display:
RESET REPORTS page2
0.FINANCIAL
1.TIME
2.PLU
3.ALL CLERKS
4.INDIVIDUAL CLERK
5.GROUP
6.STOCK (PLU)
Enter the digit that represents the report you wish to take, or p ress PAGE DOWN to view the remainder of the menu:
RESET REPORTS page2
7.STOCK (DEPT)
74 Manager Functions Samsung ER-550 Electronic Cash Register
Page 77
If you selected 1 for PERIOD REPORT, page 2 of the menu will display:
RESET REPORTS page2
0.FINANCIAL
Enter the 0 to take a period FINANCIAL report.
If you selected 2 for RESET E.J., the report will reset without printing.
Samsung ER-550 Electronic Cash Register Manager Functions 75
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Cash Declaration
Cash-In-Drawer Declaration is an optional feature that forces you to count the drawer and declare the drawer count before a report can be run. By forcing the operator to declare, without knowledge of the expected drawer totals, you are assured that all cash will be depo sited. The register will compare your declaration with the expected cash and check in drawer totals and display and print the difference. The cash and check declarations will also appear on the financial report with the over or short amounts.
The appropriate system option must be set to enforce cash declaration. See page 4 of "System Option Programming" on page 101.
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
2. Press 2 to display the DECLARATION SCREEN.
DECLARATION SCREEN
CASH 0.00 CHECK 0.00
TOTAL 0.00
3. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer,
you can enter each type of bill/coin and checks separately and let the register add the totals.
Enter cash by entering the cash amount on the ten key pad, then pressing the CASH/TEND key. Repeat, if necessary, for each cash/coin denomination. If desired, you can use the @/FOR key to multiply denominations as the are counted. For example enter 15, press @/FOR, enter 500, then press CASH/TEND to declare fifteen five dollar bills.
Enter checks by entering the check amount on the ten key pad, then press the CHECK TEND key. Repeat, if necessary, for each check.
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4. Press CASH/TEND to total your declaration. The declaration will display and print on the
printer.
Declaration Screen Example:
DECLARATION SCREEN
INPUT AMT 7.25 DRAWER TTL 7.15
DIFFERENCE 0.10
Declaration Print Example:
THANK-YOU CALL AGAIN
DATE 08/15/1999 SUN
CASH 7.25 TOTAL AMT 7.25 INPUT AMT 7.25 DRAWER TTL 7.15 DIFFERENCE 0.10 ANNIE NO. 000001 TIME 11:27AM 01
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Receipt & Printing Control
Two print control options are available from the MANAGER MODE screen.
You can designate the printer to print a sales journal or print a receipt. You can turn the print on or off. Note that the print is automatically turned on when
reports are to be printed. Also, you can generate a receipt on request if the system option "ALLOW MULTIPLE RECEIPT" is set to yes (see "System Option Programming" on page 101.) by pressing the CASH/TEND key.
Setting Receipt or Journal Printing
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
2. Press 3 to change the print format from receipt to journal or journal to receipt. The REG.
PRINTING FORMAT screen displays. Press the YES/NO key, then press the ENTER (CASH/TEND) to change the function from its' current setting.
REG. PRINTING FORMAT
REGISTER PRINTING IS CURRENTLY RECEIPT
TO SET TO JOURNAL PRESS YES AND ENTER
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Setting the Printer On or Off
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
2. Press 4 to set the print on or off. The REG. PRINTING ON/OFF screen displays. Press the
YES/NO key, then press the ENTER (CASH/TEND) to change the function from its' current
setting.
REG. PRINTING ON/OFF
REGISTER PRINTING IS CURRENTLY ON
TO TURN OFF PRESS YES AND ENTER
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Training Mode
A training mode is available so that you can operate the cash register without updating totals and counters. Note the following conditions:
The message "TRAINING MODE" prints on each receipt printed while training mode is
active.
For security, you can set a 4 digit password that is required to enter or exit training mode.
See page 5 of "System Option Programming" on page 101 to set this password.
The total and counter on the financial report labeled "TRAIN TTL" is updated with the
net amount of each training transaction.
To Enter Training Mode
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
2. Press 5 to display the ENTER/EXIT TRAINING screen.
ENTER/EXIT TRAINING
REGIST. IS CURRENTLY NOT IN TRAINING TO ENTER TRAINING, ENTER 4 DIGIT PASSWD AND PRESS ENTER
3. Enter the four digit password (the password must be programmed to use training mode), press
ENTER (CASH/TEND). The MANAGER MODE screen returns. The register is now in training mode.
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To Exit Training Mode
1. Turn the Control lock to the MANAGER position. The MANAGER MODE menu displays:
MANAGER MODE
0.PRINT REPORTS
1.DISPLAY REPORTS
2.PERFORM DECLARA.
3.REG. PRINT FORMAT
4.STOP REG PRINTING
5.TRAINING MODE
2. Press 5 to display the ENTER/EXIT TRAINING screen.
ENTER/EXIT TRAINING
REGIST. IS CURRENTLY IN TRAINING TO EXIT TRAINING, ENTER 0000 AND PRESS ENTER
3. Enter the 0000, press ENTER (CASH/TEND). The MANAGER MODE screen returns. The
register is now out of training mode.
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Programming Instructions
Program Mode
Turn the control lock to the PROGRAM position. The first page of the PROGRAM MODE
menu displays:
PROGRAM MODE
0.DEPARTMENT
1.PLU
2.SALES TAX
3.SYSTEM OPTION
4.PRINT OPTION
5.FUNCTION KEYS
6.CLERK
Press PAGE DOWN to view the remainder of the PROGRAM MODE menu:
PROGRAM MODE
7.LOGO DESC.
8.GROUP DESC
9.TARE WEIGHT
00.MORE
Press the PAGE UP key to return to the first page of the PROGRAM MODE menu.
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Programming Menu - Reference Information
Option # Description 0
1
2
3
4
5
6
7
8
9 00
Press 0 to program the department descriptor, tax status and other department options. See "Department Programming" on page 85.
Press 1 to program the PLU descriptor, tax status and other price look up options. See "PLU Programming" on page 89.
Press 2 to program the type of tax (table, percentage rate, VAT) and the tax rate or breakpoints. "Sales Tax Programming" on page 93.
Press 3 to program system options, where general options relating to operations are set. See "System Option Programming" on page 101.
Press 4 to program printing options, where options relating to printing of receipts and reports are set. See "Print Option Programming" on page 107.
Press 5 to program function key descriptors, limits and other options that are specific to each different function key. See "Function Key Programming" on page 112.
Press 6 to program clerk names and codes. See "Clerk Programming" on page
118. Press 7 to program messages for the receipt logo. See "Logo Descriptor
Programming" on page 119. Press 8 to program descriptors for groups. See "Group Descriptor
Programming" on page 120. Press 9 to program tare weights. See "Tare Weight Programming" on page 121.
Press 00 for MORE programs, including editing clerk clock in and clock out times, setting department or PLU inventory levels, programming the date and time, or print program scans. See "More Menu Programs" on page 122.
PROGRAMMING NOTES: To select an option from the menu displayed on the screen, press the number
next to the option you wish to program.
If you need help, press the HELP SCREEN key. Press ESC (CLEAR) to exit
a help screen and return to the original screen.
Be sure to press ENTER (CASH/TEND) after changing a selection. If you do
not press ENTER (CASH/TEND), the change will not be accepted.
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Department Programming
1. At the PROGRAM control lock position menu, press 0 for Department Programming. The
DEPARTMENT NUMBER screen displays:
DEPARTMENT NUMBER
PUSH DEPT TO BE PROGRAMMED USE DEPT SHIFT IF NEEDED
0
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y
f
2. To view the DEPT # PROGRAMMING screen, press the department you wish to program, or
press DEPT SHIFT and the appropriate department.
3. Refer to "Department Options - Reference Information" on page 87 to make program entries or
changes, press the CLEAR key to finalize and return to the PROGRAM MODE screen.
To enter a
descriptor, press the
corresponding
number from the
10-key pad. I
necessary, press the
same key again to
advance to the letter
you wish to use.
After you select
each letter, p ress
ENTER (CASH
TEND
). See "How
to Enter Descriptors
in Program Mode"
on page 26 for more
information.
Enter the Group
you wish to link
with the 10-ke
pad. The
default group
is '0'.
DEPT #1 PROGRAMMING DESC: DEPT.1
PRESET N PRICE/HALO 0 TAXable BY TAX1 N TAXable BY TAX2 N TAXable BY TAX3 N TAXable BY TAX4 N
DEPT #1 PROGRAMMING LINK GROUP(0-9) 0 NEGATIVE ITEM N SINGLE ITEM N NON-ADD # COMP. N GALLONAGE ITEM N DISABLE N INVENTORY ITEM N
DEPT #1 PROGRAMMING SCALABLE N
AUTO SCALE N AUTO TARE (1-5) N SEND TO KITCHEN N PRINT RED ON KP N
ENTER
Press advance the arrow to the next option.
YES/NO
Press to toggle from ''Y' to 'N' for yes or no decisions.
Press
PAGE DO WN
to view the second Department Programming screen.
PAGE Up
Press once to return to the first option on a screen .
PAGE Up
Press again to return to the previous screen.
Press
PAGE DO WN
to view the third Department Programming screen.
to
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Department Options - Reference Information
Option Entry Description
DESC. Alpha numeric
12 character
PRESET Y or N
You can program a descriptor for each department. The default descriptors are DEPT #1, DEPT #2, etc.
Choose Y for a preset department. Choose N for an open department. Open departments accept amount entries. Use open departments to enter different priced items into the same department. Preset departments automatically register a preprogrammed price when the department key is pressed. Use preset departments to register an individual item quickly and accurately. For example, cigarette packs or food items can be assigned to departments as presets.
PRICE/HALO 7 digit amount If the department is open, the amount entered here is the high
amount lock out (HALO). You can limit errors by setting the maximum amount that can be entered into a department. If the department is preset, the amount entered here is the amount that is registered automatically when the department key is pressed.
TAXable BY TAX1 TAXable BY TAX2
Y or N
Select N for non taxable items. Select Y to apply the appropriate
tax automatically to entries in a department. TAXable BY TAX3 TAXable BY TAX4
LINK GROUP (0-9) 0-9 Enter a group where this department's sales will accumulate. Ten
group totals are available to summarize department sales. Group
totals appear on reports, so that you can track sales of different
types of items. NEGATIVE ITEM Y or N
Select Y to register items that subtract, rather than add to the sale
total. SINGLE ITEM Y or N
Select Y to for a single item department. Single item departments
automatically total as a cash sale immediately after the department
entry. Single item departments are used to speed up one item
sales. NON-ADD # COMP Y or N
Select Y to enforce the entry of a non-add number before a
registration can be made. GALLONAGE ITEM Y or N
Select Y to compute gallons sold. The gallons sold will print
along with the price entry on the receipt. The total gallons sold
will accumulate in the department counter. You must program the
price per gallon (in tenths of a cent, i.e. $1.299 for $1.29 and 9/10)
in the PRICE/HALO field. DISABLE Y or N
Select Y to disable the department. Entries can not be made into
disabled departments. INVENTORY ITEM Y or N
Select Y if you wish the department sales counter to decrement to
track the number of items remaining in inventory.
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Option Entry Description
SCALEABLE Y or N
If Y, the department will work only when you are multiplying a weight from an optional scale.
AUTO SCALE Y or N
Select Y if you wish entries into this department to be automatically multiplied by the weight on the optional scale
AUTO TARE (1-5) 0-5 Enter a value (1-5) to indicate the number of the preprogrammed
tare weight you want to automatically subtract when the department is used for a scale entry (using an optional scale). Enter 0 to disable automatic tare subtraction.
SEND TO KITCHEN Y or N
Select Y if you wish entries into this department to print on the optional remote kitchen printer.
PRINT RED ON KP Y or N
Select Y if you wish entries into this department to print red on the optional remote kitchen printer.
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PLU Programming
1. At the PROGRAM control lock position menu, press 1 for PLU Programming. The PLU
NUMBER screen displays:
PLU NUMBER
ENTER PLU NUMBER AND PUSH PLU KEY
0
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f
2. To view the PLU # PROGRAMMING screen, enter the number of the PLU you wish to
program.
3. Refer to "PLU Options - Reference Information" on page 91 to make program entries or
changes, press the CLEAR key to finalize and return to the PROGRAM MODE screen.
To enter a
descriptor, press the
corresponding
number from the
10-key pad. I
necessary, press the
same key again to
advance to the letter
you wish to use.
After you select
each letter, p ress
ENTER (CASH
TEND
). See "How
to Enter Descriptors
in Program Mode"
on page 26 for more
information.
If you wish the registration of this PLU to automatically cause t he registration of another PLU, Enter the PLU # you wish to link with the 10-key pad. Enter ' 0' for no link.
PLU #1 PROGRAMMING DESC: PLU1
PRESET N PRICE/HALO 0 LINK DEPT(1-24) 0 TAXable BY TAX1 N TAXable BY TAX2 N TAXable BY TAX3 N
PLU #1 PROGRAMMING TAXable BY TAX4 N NEGATIVE ITEM N SINGLE ITEM N NON-ADD # COMP. N GALLONAGE ITEM N DISABLE N INVENTORY ITEM N
PLU #1 PROGRAMMING SCALABLE N AUTO SCALE N AUTO TARE (1-5) 0 LINK PLU(0-70) 0 SEND TO KITCHEN N PRINT RED ON KP N
ENTER
Press advance the arrow to the next option.
YES/NO
Press to toggle from ''Y' to 'N' for yes or no decisions.
Press
PAGE DO WN
to view the second PLU Programming screen.
PAGE Up
Press once to return to the first option on a screen .
PAGE Up
Press again to return to the previous screen.
Press
PAGE DO WN
to view the third PLU Programming screen.
to
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PLU Options - Reference Information
Option Entry Description
DESC. Alpha numeric
12 character
PRESET Y or N
You can program a descriptor for each PLU. The default
descriptors are PLU #1, PLU #2, etc.
Choose Y for a preset PLU. Choose N for an open PLU. Open
PLUs accept amount entries. Use open PLUs to enter different
priced items into the same PLU. Preset PLUs automatically
register a preprogrammed price when the PLU is entered. Use
preset PLUs to register an individual item quickly and accurately.
For example, cigarette packs or food items can be assigned to
PLUs. PRICE/HALO 7 digit amount If the PLU is open, the amount entered here is the high amount
lock out (HALO). You can limit errors by setting the maximum
amount that can be entered into a PLU. If the PLU is preset, the
amount entered here is the amount that is registered automatically
when the PLU is entered. LINK DEPT (1-24) 1-24 Enter a department where this PLU's sales will accumulate. 24
department totals are available to summarize PLU sales. TAXable BY TAX1 TAXable BY TAX2 TAXable BY TAX3
Y or N
Select N for non taxable items. Select Y to apply the appropriate
tax automatically to entries in a department.
TAXable BY TAX4 NEGATIVE ITEM Y or N
Select Y to register items that subtract, rather than add to the sale
total. SINGLE ITEM Y or N
Select Y to for a single item PLU. Single item PLUs automatically
total as a cash sale immediately after the PLU entry. Single item
PLUs are used to speed up one item sales. NON-ADD # COMP Y or N
Select Y to enforce the entry of a non-add number before a
registration can be made. GALLONAGE ITEM Y or N
Select Y to compute gallons sold. The gallons sold will print
along with the price entry on the receipt. The total gallons sold
will accumulate in the PLU counter. You must program the price
per gallon (in tenths of a cent, i.e. $1.299 for $1.29 and 9/10) in
the PRICE/HALO field. DISABLE Y or N
Select Y to disable the PLU. Entries can not be made into disabled
PLUs. INVENTORY ITEM Y or N
Select Y if you wish the PLU sales counter to decrement to track
the number of items remaining in inventory.
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Option Entry Description
SCALEABLE Y or N
If Y, the PLU will work only when you are multiplying a weight from an optional scale.
AUTO SCALE Y or N
Select Y if you wish entries into this department to be automatically multiplied by the weight on the optional scale
AUTO TARE (1-5) 0-5 Enter a value (1-5) to indicate the number of the preprogrammed
tare weight you want to automatically subtract when the department is used for a scale entry (using an optional scale). Enter 0 to disable automatic tare subtraction.
LINK PLU(0-70) 0-70 If you wish the registration of this PLU to automatically cause the
registration of another PLU, Enter the PLU # you wish to link with the 10-key pad. Enter 0 for no link. (Note: the total number of PLUs available may vary. Ask your Samsung dealer for more information.)
SEND TO KITCHEN Y or N
Select Y if you wish entries into this PLU to print on the optional remote kitchen printer.
PRINT RED ON KP Y or N
Select Y if you wish entries into this PLU to print red on the optional remote kitchen printer.
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Sales Tax Programming
The ER 550 allows three calculation options for each of the four possible taxes.
Add-On - most sales taxes can be programmed by entering an add-on tax percentage rate. Tax Table - if a tax entered as an add-on tax percentage does not follow exactly the tax chart that
apply in your area, tax table programming will match tax collection exactly to the break points of your tax table.
VAT - if tax is included in the cost of the item, you can use value added tax (VAT) to calculate the
tax share of each sale.
A fourth tax programming option, for the Canadian Goods and Services tax (GST) can be set
using tax rate 4.
Important Note: After you have entered your tax program, test for accuracy by entering several transactions of different dollar amounts. Carefully check to make sure the tax charged by the cash register matches the tax amounts on the printed tax chart for your area. As a merchant, you are responsible for accurate tax collection. If the cash register is not calculating tax accurately, or if you cannot program your tax properly from the information in this manual, contact your Samsung Dealer for assistance.
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Programming an Add-On Tax Rate Percentage
When tax requirements can be met using a straight percentage rate, use the following method to program a tax as a straight percentage.
1. Turn the control lock to the PROGRAM position.
2. From the PROGRAM MODE menu, press 2 to view the TAX PROG. screen.
TAX PROG. TAX NUMBER (1-4) 1 TAX TYPE (0-2) 0 0 : ADD-ON 1 : TAX TABLE 2 : VAT
3. When the arrow is pointed at the TAX NUMBER field, enter the number of the tax you wish to
program. (There are four taxes available, enter 1, 2, 3, or 4.) The arrow will move to the TAX TYPE field.
4. Enter 0 for an ADD-ON tax with a straight percentage rate. The appropriate TAX #
PROGRAMMING screen displays.
TAX #1 PROGRAMMING TAX RATE 0.000
5. When the arrow is pointed at the TAX RATE field, enter the percentage rate for the sales tax.
For example if the tax is 6 percent, enter 6.000 or 6.0. If the tax is 7.5 percent, enter 7.500 or
7.5 using the decimal key. If the tax is 10 percent, enter 10.000 or 10.0. Press the ENTER (CASH/TEND) to set the rate.
6. The TAX PROG. screen will return prompting you to enter the next tax, if necessary. Continue
to program additional taxes or press CLEAR to return to the PROGRAM MODE screen.
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Programming a Tax Table
In some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table.
Before programming, obtain a copy of the tax table you wish to program. You will need the printed tax table if you wish to determine the break point entries yourself. The "Tax Table Programming Example - Illinois 6% Tax Table" on page 98 is used as an example in the steps that follow.
Note: You can enter up to 60 break points.
1. Turn the control lock to the PROGRAM position.
2. From the PROGRAM MODE menu, press 2 to view the TAX PROG. screen.
TAX PROG. TAX NUMBER (1-4) 1 TAX TYPE (0-2) 1 0 : ADD-ON 1 : TAX TABLE 2 : VAT
3. When the arrow is pointed at the TAX NUMBER field, enter the number of the tax you wish to
program. (There are four taxes available, enter 1, 2, 3, or 4.) The arrow will move to the TAX TYPE field.
4. Enter 1 for an TAX TABLE programming. The appropriate TAX # PROGRAMMING screen
displays.
5. Use the table below as a guide in filling the fields on this screen. After completing these entries,
your screen should look like the screen that follows.
Field Description FIRST TAX AMOUNT
NON-TAXable AMOUNT
# OF NON-REPEAT BRK
# OF REPEAT BREAK
Enter the first tax amount that is charged. For this example the entry is 0.01.
Enter the highest amount where no tax is charged. For this example the entry is 0.10.
Enter the number of Non-repeat breaks. For this example the entry is 5.
Enter the number of repeat breaks. For this example the entry is 3.
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TAX #1 PROGRAMMING FIRST TAX AMOUNT
0.01 NON-TAXable AMOUNT
0.10 # OF NON-REPEAT BREAK 5 # OF REPEAT BRK 3
6. After entering the # OF REPEAT BRK field, the next TAX TABLE PROG. screen will
display. Using the printed copy of your tax table, enter information in the SALE AMOUNT RANGE fields. Enter the information as it appears on your tax table. Enter the high amount of the first range where you are prompted. The low amount of the next range will be computed automatically. After completing the tax range entries, your screen should look like the following screen. Note that this screen should look exactly like the corresponding part of the printed tax table.
TAX TABLE PROG. TAX SALE AMT RANGE
0.00 0.00 0.10
0.01 0.11 0.21
0.02 0.22 0.38
0.03 0.39 0.56
0.04 0.57 0.73
0.05 0.74 0.91
7. Because this tax table has more than 5 break points (the number of break points that can be
displayed on the first screen), you must continue to enter SALE AMT RANGE information on the additional screens until information has been entered for each break point. After completing the tax range entries, your screen should look like the following screen. Note that this screen should look exactly like the corresponding part of the printed tax table.
TAX TABLE PROG. TAX SALE AMT RANGE
0.06 0.92 1.08
0.07 1.09 1.24
0.08 1.25 1.41
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8. After you have completed entering the SALES AMOUNT RANGE information, the TAX
PROG. screen will return prompting you to enter the next tax, if necessary. Continue to program additional taxes or press CLEAR to return to the PROGRAM MODE screen.
Note: Some tax tables are very complex. Contact your Samsung Dealer for assistance should you have difficulty entering your Tax Table.
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Tax Table Programming Example - Illinois 6% Tax Table
1. Examine the printed tax table for the tax you are programming.
2. Calculate the break point differences by subtracting the high side of the previous range from the
high side of the sale amount range.
3. Examine the pattern of break point differences to determine when the break points begin to
repeat. Mark the beginning break points that do not fit a pattern as “non-repeat breaks.” Mark the break points that are repeating in a pattern as “repeat breaks.” Count the number of repeat and non-repeat breaks.
Tax Charged
Sale Amount
Range
$0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 1
$0.02 $0.22 - $0.38 1
$0.03 $0.39 - $0.56 1
$0.04 $0.57 - $0.73 1
$0.05 $0.74 - $0.91 1
$0.06 $0.92 - $1.08 1
$0.07 $1.09 - $1.24 1
$0.08 $1.25 - $1.41 1
$0.09 $1.42 - $1.58 1
$0.10 $1.59 - $1.74 1
$0.11 $1.75 - $1.91 1
$0.12 $1.92 - $2.08 1
$0.13 $2.09 - $2.24 1
$0.14 $2.25 - $2.41 1
Break point Differences
1
7
Non-Repeat
8
7
8
7
Repeat
6
7
7
6
7
7
6
7
98 Programming Instructions Samsung ER-550 Electronic Cash Register
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