Samsung Array User Manual
Samsung Array
User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 4
Set Up Voicemail ................................................................................................................ 5
Sprint Account Information and Help ................................................................................... 5
Sprint Account Passwords ........................................................................................... 6
Manage Your Account ................................................................................................. 6
Sprint Support Services ............................................................................................... 7
Phone Basics ............................................................................................................................. 8
Your Phone’s Layout ........................................................................................................... 8
Key Functions .............................................................................................................. 8
Turn Your Phone On and Off .............................................................................................10
Your Home Screen ............................................................................................................10
Status Bar ..........................................................................................................................10
Enter Text ..........................................................................................................................13
Entering Text Using the Keypad .................................................................................13
Entering Text Using the Samsung QWERTY Keyboard ..............................................14
Phone Calls ..............................................................................................................................18
Make Phone Calls ..............................................................................................................18
Call Using the Keypad ................................................................................................18
Call from History ................................................................................................ .........19
Call from Contacts ......................................................................................................19
Call a Number in a Text Message ...............................................................................19
Call Emergency Numbers ...........................................................................................20
Receive Phone Calls ..........................................................................................................21
Voicemail ...........................................................................................................................22
Voicemail Notification .................................................................................................22
Phone Call Options ............................................................................................................23
Dialing Options ...........................................................................................................23
TOC i
3-way Calling ..............................................................................................................24
In-call Options .............................................................................................................24
Speed Dialing .............................................................................................................25
Plus (+) Code Dialing ..................................................................................................25
History ...............................................................................................................................25
View History ................................................................................................................26
History Options ...........................................................................................................26
Clear History ...............................................................................................................27
Settings .....................................................................................................................................28
Display ...............................................................................................................................28
Selecting Wallpaper ....................................................................................................29
Selecting a Foreground ..............................................................................................29
Selecting a Theme ......................................................................................................29
Changing the Font Size ..............................................................................................29
Changing the Picture ID ..............................................................................................29
Changing the Backlight Control...................................................................................30
Adjusting the Brightness .............................................................................................30
Applying PowerSave Mode .........................................................................................30
Volume ..............................................................................................................................31
Ringtones ..........................................................................................................................31
Selecting Ringtones ....................................................................................................31
Selecting Ringtone Types for Voicemail ......................................................................32
Selecting Ringtone Types for Messages .....................................................................33
Selecting Ringtones for Alarm/Calendar .....................................................................33
Selecting a Ringtone for Power Up/Power Down ........................................................33
Selecting a Ringtone for the Battery Alert ...................................................................33
Auto Key Guard .................................................................................................................33
Text Entry ..........................................................................................................................34
Phone Information .............................................................................................................34
Lock Phone ........................................................................................................................35
Locking and Unlocking Your Phone ............................................................................35
Changing the Lock Code ............................................................................................35
Location .............................................................................................................................36
TOC ii
Parental Controls ...............................................................................................................36
Using Parental Controls ..............................................................................................36
Customize Parental Controls Restrictions ...................................................................37
Reset/Delete ......................................................................................................................38
Reset Settings ............................................................................................................38
Reset Phone ...............................................................................................................38
Delete Stuff .................................................................................................................39
Change Lock Code .....................................................................................................39
Others ................................................................................................................................39
Abbreviated Dialing .....................................................................................................40
Call Answer ................................................................................................................40
Accessibility ................................................................................................................40
Airplane Mode ............................................................................................................41
Data ............................................................................................................................42
Contact Match ............................................................................................................42
Roaming .....................................................................................................................43
Language ...................................................................................................................44
Contacts .....................................................................................................................44
TTY Options ...............................................................................................................44
Navigation Keys ..........................................................................................................45
Contacts....................................................................................................................................46
Get Started With Contacts .................................................................................................46
Access Contacts .........................................................................................................46
Add a Contact ....................................................................................................................47
Save a Phone Number .......................................................................................................48
Edit a Contact ....................................................................................................................48
Add or Edit Information for a Contact ..........................................................................49
Assign a Stored Picture to a Contact ..........................................................................49
Delete a Contact .........................................................................................................49
Send Contacts via Bluetooth ..............................................................................................50
Accounts and Messaging ..........................................................................................................51
Email .................................................................................................................................51
Set up Email ...............................................................................................................51
TOC iii
Send Email .................................................................................................................51
Text Messaging and MMS .................................................................................................52
Compose Text Messages ...........................................................................................52
Social Network Messages ..................................................................................................52
Registering and Using Facebook ................................................................................52
Registering and Using Twitter ..................................................................................... 53
Entering Text Using the Keypad.........................................................................................53
Selecting a Text Input Mode .......................................................................................53
Text Mode Options .....................................................................................................54
Applications and Entertainment .................................................................................................56
Applications .......................................................................................................................56
Downloading Games, Ringers, and More ...........................................................................57
Accessing the Download Menus .................................................................................57
Downloading an Item ..................................................................................................58
My Stuff Manager .......................................................................................................58
GPS Services ....................................................................................................................59
Activating Location Mode ............................................................................................59
Sprint Family Locator ..................................................................................................60
Shopping ...........................................................................................................................60
Web and Data ...........................................................................................................................61
Getting Started with Web and Data Service .......................................................................61
Your User Name .........................................................................................................61
Launching a Web Connection .....................................................................................62
Data Connection Status and Indicators .......................................................................62
Navigating the Web ....................................................................................................62
Data Services FAQs ...................................................................................................64
Browser .............................................................................................................................65
Opening the Browser Menu ........................................................................................65
Camera and Video ....................................................................................................................67
Take Pictures .....................................................................................................................67
Displaying the Status ..................................................................................................68
Using the Timed Mode ................................................................................................68
Record Videos ...................................................................................................................68
TOC iv
Camera Settings ................................................................................................................69
Shooting Mode ...........................................................................................................69
Adjusting the Resolution .............................................................................................71
Adjusting the White Balance .......................................................................................71
Adjusting Color Tones ................................................................................................72
Adjusting the Quality ...................................................................................................72
Adjusting the Shutter Sound .......................................................................................72
Adjusting the Grid .......................................................................................................73
Adjusting the Brightness .............................................................................................73
Sending a Picture ..............................................................................................................73
Sending a Video ................................................................................................................74
Assigning Photos ...............................................................................................................74
Tools and Calendar ...................................................................................................................75
Alarm .................................................................................................................................75
Calendar ............................................................................................................................76
Viewing the Current Day’s Schedule ...........................................................................76
Viewing the Calendar ..................................................................................................76
Adding a Schedule......................................................................................................76
Viewing the Task List ..................................................................................................77
Viewing the Countdown ..............................................................................................77
Managing the Schedule Alerts ....................................................................................77
Erasing Events ...........................................................................................................78
Bluetooth ...........................................................................................................................78
Turning Bluetooth On and Off .....................................................................................79
Using the Bluetooth Settings Menu .............................................................................79
Pairing Bluetooth Phones ...........................................................................................79
Updating Phone .................................................................................................................80
Voice Service .....................................................................................................................80
Automatic Speech Recognition (ASR) ........................................................................80
ASR Options ...............................................................................................................82
Calculator ..........................................................................................................................83
Tip Calculator .............................................................................................................83
Eco Calculator ............................................................................................................83
TOC v
Device Self Service ............................................................................................................84
World Time ........................................................................................................................84
Memo Pad .........................................................................................................................84
Voice Memos .....................................................................................................................85
Recording a Current Call ............................................................................................85
Recording Voice Memos .............................................................................................85
Playing Voice Memos .................................................................................................86
Erasing Voice Memos ................................................................................................ .86
Editing Voice Memos ..................................................................................................86
Check Voice Memo Information ..................................................................................86
Send a Voice Memo Message ....................................................................................87
Index .........................................................................................................................................88
TOC vi
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert a coin or other flat object into the slot at the top of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Plug the USB connector into the charger/accessory jack on the bottom of your phone.
Get Started 2
3. Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
4. Press and hold to turn the phone on.
Get Started 3
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Get Started 4
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. From standby mode, press and hold to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Get Started 5
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
Get Started 6
● Learn more about data services and other products like games, ringtones, screen
savers, and more.
From Your Sprint Phone
● Press to check minute usage and account balance.
● Press to make a payment.
● Press to access Sprint Customer Care.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Press
.
For more information or to see the latest in products and services, visit us online at
sprint.com.
Get Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Your Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
● Earpiece lets you hear the caller and automated prompts.
Phone Basics 8
● QWERTY Option Key (left) lets you select softkey actions or menu items using the
QWERTY keyboard.
● Display Screen displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, and the greeting.
● QWERTY Option Key (right) lets you select softkey actions or menu items using the
QWERTY keyboard.
● Navigation Key scrolls through the phone’s menu options and acts as a shortcut key
from standby mode.
● Option Key (left) lets you select softkey actions or menu items corresponding to the
bottom left and bottom right lines on the Display Screen.
● Talk Key allows you to place or receive calls, answer Call Waiting, use 3-Way Calling,
or activate Voice Dial.
● Speaker Key to route the phone’s audio through the speaker or through the earpiece.
● Voicemail Key lets you access your voicemail by pressing and holding this button.
● MENU/OK Key lets you access the phone’s menus and selects the highlighted choice
when navigating through a menu.
● Option Key (right) lets you select softkey actions or menu items corresponding to the
bottom right and bottom right lines on the Display Screen.
● End/Power Key lets you turn the phone on or off, end a call, or return to standby mode.
While in the main menu, it returns the phone to standby mode and cancels your input.
When you receive an incoming call, press to mute the ringtone or ignore the call.
● Back Key deletes characters from the display in text entry mode. When in a menu,
pressing the Back key returns you to the previous menu, closes a dialog box, or exits an
onscreen menu/option.
Phone Basics 9
● Volume Keys allow you to adjust the ringtone volume in standby mode or adjust the
voice volume during a call. The volume button can also be used to scroll up or down to
navigate through the different menu options.
● Charger/Accessory Jack allows you to connect the phone charger or an optional USB
cable.
● Camera Button lets you activate the camera.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On or Off
► Press and hold .
Your screen remains blank while your phone is off (unless the battery is charging).
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left.
Phone Basics 10
Status Icons
Icon
Description
Signal Strength – Shows your current signal strength. (More bars = stronger
signal.)
No Service – Your phone cannot find a usable signal.
Roaming – Your phone is “roaming” off the Nationwide Sprint Network.
1x Data Status – 1x data service is available. When active, the icon is animated.
3G/2G Data Dormant – 3G/2G data service is currently dormant.
Battery – Shows your current battery charge level. (Icon shown is fully charged.)
Low battery – Shows your current battery charge level is low.
Location On – Your phone’s location feature is on and available for location-
based services such as GPS Navigation.
Location Off – Your phone’s location feature is off. Your location is available
only for 911
Key Mute – Your phone’s key tones are muted. This icon appears during a call.
Speaker – Your phone’s speakerphone feature is enabled.
Vibrate – The ringer is set to vibrate only.
Ringer and Vibrate – Your phone has the ringer volume set and the vibrate
option checked (enabled).
Ringer – Your phone has the ringer volume set at a level between 1 - 8 is
selected.
Ringer Off – Ringer is turned off and vibrate mode is disabled.
Ringer Off and Vibrate – Your phone has the ringer deactivated and the vibrate
option checked (enabled).
Silence All – Your phone has the ringer deactivated and the vibrate option
unchecked (disabled). No sound is made by the phone.
Phone Basics 11
Phone Basics 12
1 Beep – Your phone is set to beep when you receive an incoming call.
1 Beep and Vibrate – Your phone is set to beep and vibrate when you receive
an incoming call.
TTY – Your phone is operating in TTY mode.
Alarm – An alarm has been set on your phone.
Missed Alarm – You have missed an alarm event.
Calendar Event – You have a pending event scheduled.
Multiple Alerts – You have multiple alert messages.
Self Timer – The self-timer function is enabled.
Auto – The white balance has been set to Automatic. Use this for taking pictures
indoors or outdoors using automatic white balance settings.
Daylight – The white balance has been set to Sunny. Use this for taking pictures
or movies outdoors on bright sunny days.
Cloudy – The white balance has been set to Cloudy. Use this for taking pictures
or movies outdoors under cloudy conditions.
Incandescent – The white balance has been set to Tungsten. Use this for taking
pictures or movies indoors under normal lighting conditions.
Fluorescent – The white balance has been set to Fluorescent. Use this for
taking pictures or movies indoors under fluorescent lighting conditions.
Manual – The white balance has been set to Manual. Use this for taking pictures
indoors or outdoors using your own custom settings.
Record - A voice memo is recording.
Pause – A voice memo is paused.
Play – A voice memo is playing.
BG application + 1 – Indicates that more than one application is currently
running and one has been minimized and placed in the background.
Bluetooth Enable – The Bluetooth technology is active and enabled.
Device Connected– The Bluetooth phone is connected.
BT Headset Connected – The Bluetooth Headset is connected and visible.
Bluetooth Hidden – The phone is hidden to other Bluetooth phones and not
transmitting its information.
Text Message – You have new text messages.
Voicemail – You have new voicemail messages.
Missed Call – You have missed an incoming call.
Missed Text Message – You have new unread text or email messages.
Missed Voicemail – You have new unheard voicemail messages.
Missed Scheduler – You have missed a scheduled event.
Locked Message – You have new text messages that must be unlocked using
your PIN code.
Urgent Message – You have new messages marked as Urgent.
Missed Call Alert – You have missed a call alert.
Enter Text
You can type on your phone using either the keypad or the slide out QWERTY keyboard.
Entering Text Using the Keypad
Entering Text Using the Samsung QWERTY Keyboard
Entering Text Using the Keypad
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text (for example, when adding a Contacts entry or when using text
messaging). For more information, see Text Messaging and MMS.
Phone Basics 13
ABC Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to
enter the letters you see on the keypad. For example, press once for “a,” twice for “b”, or
three times for “c”; or press once for “p,” twice for “q,” three times for “r,” or four times for
“s.”
1. Select the Abc mode
2. Press the corresponding keys repeatedly until the correct letter appears. (For example,
to enter the word “Bill,” press twice, three times, three times, and
three times again.) (If you make a mistake, press to erase a single
character. Press and hold to erase an entire word.)
By default, the first letter of an entry is capitalized and the following letters are lowercased. After
a character is entered, the cursor automatically advances to the next space after two seconds or
when you enter a character on a different key.
Entering Numbers, Symbols, Smileys and Preset Messages
To enter numbers:
► Select the 123 mode and press the appropriate key
To enter symbols:
► Select the Symbols mode. To enter a symbol, press the appropriate key indicated on the
display.
To enter “emoticons” (smileys):
► Select the Smileys mode and press the appropriate key.
To enter preset messages:
1. Select the Add Preset Message mode.
2. Highlight a message and press .
Note: Preset messages make composing text messages easier by allowing you to enter quick
messages, such as “Meet me at,” “Can I call you?,” or a customized message of your
own.
Entering Text Using the Samsung QWERTY Keyboard
The Samsung Array™ has a full, slide-out QWERTY keyboard. The keyboard is located
beneath the display screen and is accessed by sliding it open. This orients the device's display
to Landscape (widescreen) mode.
Phone Basics 14
With the QWERTY keyboard, you can type letters, numbers, punctuation, and other special
characters into text entry fields or other applications as easily as with your computer. For more
information, see Text Messaging and MMS.
Open the Device and Access the Keyboard
1. Rotate the device 90 degrees counter-clockwise.
2. Slide the top section of the device up to open, as shown in the illustration. When you
slide the device open, the display rotates from a vertical viewing mode (Portrait) to a
horizontal viewing mode (Landscape).
Using the Keyboard
In this section we’ll cover the steps necessary to enter text using the QWERTY keyboard. Using
your device's QWERTY keyboard is just like using any standard computer keyboard.
Phone Basics 15
Icon
Description
FN: Allows you to use alternate characters displayed at the top of the QWERTY
keys. Examples: $, @, #, !
Shift: Changes the text input mode among Upper/Lower/Mixed case mode.
SYM: Launches the Symbols page. Scroll down and tap an entry from the
extensive list of emoticons.
Space: Inserts an empty space.
OK/Enter: Selects or accepts a currently highlighted option.
Delete: Deletes the previous character, similar to the backspace key on a
computer keyboard.
Return: Inserts a new line into the text field.
The following keys perform special functions when entering text:
From a text entry screen, use the keyboard to enter different character types. Select one of the
following character types:
● Letters to enter the alphabetic characters associated with each key.
● Numbers to enter numbers by pressing the numbers on the keyboard.
Phone Basics 16
● Symbols to enter symbols.
Tip: When entering text, press to change letter capitalization (Abc > ABC > abc).
The keyboard provides dual-use keys labeled with alphabetic characters on the lower half and
numbers and symbols on the upper half. Press the key corresponding to the orange character
you want to enter.
Access Additional QWERTY Text Editing Options
1. Touch and hold an active text entry field.
2. From the Edit text context menu, tap an available function:
Select word highlights the characters of the last entered word in the text message
field.
Select all highlights all characters in the text message field.
Input method provides additional text input methods, if available. The default is the
Swype keyboard.
Add “device” to dictionary adds the currently highlighted word to your device’s
dictionary.
Phone Basics 17
Phone Calls
With the Sprint National Network and your phone, you can enjoy clear calling across the
country.
Make Phone Calls
Receive Phone Calls
Voicemail
Phone Call Options
History
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Keypad
Call from History
Call from Contacts
Call a Number in a Text Message
Call Emergency Numbers
Call Using the Keypad
Making calls is as easy as entering a phone number and pressing the Talk key.
1. Enter a phone number from standby mode. (If you make a mistake while dialing, press
to erase the numbers.)
2. Press . (To make a call when you are roaming and Call Guard is enabled, highlight
Roam Call and press .
3. Press when you are finished.
Phone Calls 18
Tip: To redial your last outgoing call, press twice. To redial other recent numbers, press
, highlight a number, and press again.
You can also place calls from your phone by speed dialing numbers from your Contacts using
your History listings and Voice Services.
Call from History
You can make a call directly from your History list.
1. Press > History.
2. Highlight an entry and press .
Note: You cannot make calls from History to entries identified as No Caller ID or Restricted.
Call from Contacts
You can dial phone numbers directly from your Contacts list.
1. Press > CONTACTS.
2. Highlight the contact you want to call and press to dial the entry’s default phone
number.
3. Highlight a phone number and press > Call.
Call a Number in a Text Message
While viewing a text message, you can place a call to a number that is in the body of the
message. For more information, see Text Messaging and MMS.
1. Press > Messages.
2. Select the message that contains the phone number.
3. Highlight the phone number and press .
Phone Calls 19
3. Highlight Call and press .
Call Emergency Numbers
You can place emergency calls to 911, even if your phone is locked or your account is
restricted.
Note: When you place an emergency call, your phone automatically enters Emergency mode.
View Options During an Emergency Call
► Press OPTIONS (right softkey) to view the following:
My Phone # (left softkey) to display your MSID and device phone number during an
emergency call.
Unlock (right softkey) to unlock your phone (appears only if the phone is locked).
Exit Emergency Mode
► Press to end a 911 call.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
Phone Calls 20
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering
Points (PSAPs) may not be equipped to receive GPS location information from
your phone.
Receive Phone Calls
There are several convenient ways to answer calls on your phone.
1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending on your settings, you may also
answer incoming calls by opening the phone or by pressing any number key.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The indicator light flashes.
● The backlight illuminates.
● The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the entry’s name is displayed. You
may also see the caller’s phone number, if available.
If you set CALL ANSWERto Talk Key, you also see the following options. To select an option,
press the corresponding softkey.
● Answer to answer the incoming call.
● Silence to set the ringer to silent mode.
● Send to VoiceMail redirects the call to your voicemail.
● Ignore with Text to immediately send the caller a text message.
Answering a Roam Call with Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when making or receiving
calls while outside the Nationwide Sprint Network.
Phone Calls 21
► Select Answer to answer the call.
Note: When your phone is off, calls go directly to voicemail.
Ending a Call
► Press .
Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. From standby mode, press and hold to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new message.
● By sounding the assigned ringtone type.
● By displaying within the Notifications area of the Status bar when a single new
unheard voicemail message is received.
Retrieve Your Voicemail
► Press and hold .
From any other phone:
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1. Dial your wireless phone number.
2. When your voicemail answers, press .
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Dialing Options
3-way Calling
In-call Options
Speed Dialing
Plus (+) Code Dialing
Dialing Options
When you enter numbers in standby mode, you will see a variety of dialing options displayed as
softkeys on the phone’s screen.
Initiate Dialing Options
► Press OPTIONS (right softkey).
Save: Enter a seven-digit or ten-digit number (phone number and area code) and
press OPTIONS (right softkey) > Save to save the phone number in your Contacts.
Hard Pause: Enter a seven-digit or ten-digit number (phone number and area code)
and press OPTIONS (right softkey) > Hard Pause. This inserts a pause between the
dialed phone number and the next entered digits.
Note: Use this feature to navigate through automated menus. If you know the number
sequence required to connect you to the right destination, enter a Hard Pause between
each number. A Hard Pause entry displays a “p”. For example: (214) 555-7777p1p2p3
2-Sec Pause: Enter a seven-digit or ten-digit number (phone number and area code)
and press OPTIONS (right softkey) > 2-Sec Pause. This inserts a longer pause
between the dialed phone number and the next entered digits.
Note: Use this feature to navigate through automated menus. If you know the number
sequence required to connect you to the right destination and the menu prompts require
more time to accept your number choice, enter a 2-Sec Pause between each number. A
2-Sec Pause entry displays a “t”. For example: (214) 555-7777t5t6t7.
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