Samsung AQ09CAX, AQ09CA, AQ24CAX, AQ12UAX User Manual
02_ features
For easy future reference write the model and serial number
down. You will find your model number on the bottom side of
the air conditioner.
Model #
Serial #
features of your new
air conditioner
• Cool Summer Offer
On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. This summer, beat the heat with your own
air conditioner.
• Cost Efficient System
Your new air conditioner not only provides maximum cooling power in the summer, but can
also be an efficient heating method in the winter with the advanced “Heat pump” system.
“Heat pump” system is 3 times more efficient compare to the other electrical heating
appliance, so you can further reduce its running cost. Now, meet year-round needs with one
air conditioner.
• Look for Everywhere
The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.
• function
function allows you to set a comfortable sleep temperature while saving energy
and having sound sleep.
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safety information _03
ENGLISH
safety information
To prevent electric shock, disconnect the power before servicing, cleaning, and installing the unit.
SAFETY INFORMATION
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the characteristics of your air
conditioner may differ slightly from those described in this manual. If you have questions, call your nearest
contact center or find help and information online at www.samsung.com.
What the icons and signs in this user manual mean:
WARNING
Risk of death or serious personal injury.
CAUTION
Potential risk of personal injury or material damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when
using your air conditioner, follow these basic safety instructions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the contact center for help.
Recommended instructions or useful information for use.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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04_ safety information
safety information
SEVERE WARNING SIGNS
Do not place the air conditioner near hazardous substances or equipment
that releases free flames to avoid fire, explosions or injuries.
• Potential risk of fire hazard or explosion.
Do not install the outdoor unit at an unstable place or elevated surface
where there is potential risk of falling.
• If the outdoor unit falls, it may cause personal injury or loss or property.
Install the air conditioner away from direct exposure to sunlight, heating
apparatus, and humid places.
• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric
shock.
Any changes or modifications performed not following by the installation
manual, failure or damage may occur on the condition. In this case, user will
be responsible for all the repair expenses.
Install an exclusive circuit breaker and short-circuit breaker for the air
conditioner.
• Potential risk of electric shock or fire.
Never use a damaged or dusted power plug, power cable, or loosened
power receptacle.
• Potential risk of fire or electric shock.
Do not yank the power cable and touch the power plug with hands.
• Potential risk of fire or electric shock.
Do not cut the power plug and connect to a different power cable.
Turn off the air conditioner using the provided remote control or control
accessory (if provided). Do not unplug to turn off the unit (unless there is an
immediate danger).
Do not insert anything such as fingers or branches into the air conditioner
vents when the air conditioner is running.
• Keep children away from the air conditioner not to put their figures. Potential risk of
personal injury.
Ensure no water gets into the air conditioner.
• Potential risk or electric shock.
• If the water gets into the air conditioner, stop and turn off the power source immediately.
Do not insert anything such as fingers or branches into the air inlet or outlet
of the unit.
• Keep children away from the air conditioner. Potential risk of personal injury.
The air conditioner is composed of moving parts. Keep children away from
the unit to avoid physical injury.
Make sure that children take precautions against access to the air
conditioner and they do not play with the unit.
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safety information _05
ENGLISH
Make sure that children take precautions against access to the air
conditioner and they do not play with the unit.
Do not clean the interior of air conditioner on your own.
• You may damage the parts which can cause electric shock or fire.
• Consult contact center for cleaning the interior of the air conditioner.
Do not connect the air conditioner with heating apparatus or attempt to
disassemble, remodel or repair it yourself.
• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the
contact center.
Consult the place of purchase or contact center to install, reinstall or
disassemble the air conditioner.
• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.
• If installing in specialty areas, such as a factory complex or saline coastal area, consult
the place of purchase or contact center for specific installation details.
• The units must be installed according to distances declared, in order to permit
accessibility from each side, either to guarantee correct operation of maintenance or
repairing products. The unit’s parts must be reachable and removable completely under
safety condition (for people or things).
Consult a dealer regarding the appropriate measures to prevent the
allowable concentration from being exceeded.
• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to
lack of oxygen in the room may result.
If the indoor unit gets wet, turn the power off immediately and call your
nearest contact center.
• Potential risk of fire or electric shock.
Always make sure that the power supply is compliant with current safety
standards. Always install the air conditioner in compliance with current local
safety standards.
Verify that the voltage and frequency of the power supply comply with the
specifications and that the installed power is sufficient to ensure the operation
of any other domestic appliance connected to the same electric lines.
Use a rated circuit breaker only.
• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit
malfunctions.
Do not put undue stress or place heavy object on the power cable.
Do not bend the power cable excessively.
• Potential risk of fire or electric shock.
To protect the product from water and possible shock, you should keep the
power cable and the connection cord of the indoor and outdoor units in the
protection tube.
When opening or closing the front panel, use a stable stool and watch your
steps carefully.
Disconnect the air conditioner from power supply before it is repaired or
disassembled.
Clean the air conditioner after the inner fan stops operating.
• Potential risk of injury or electric shock.
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06_ safety information
safety information
SEVERE WARNING SIGNS
Be sure to ground the unit. Do not connect the ground wire to gas or water
pipes, lighting rods, or telephone grounding lines.
• If the unit is not properly grounded, electric shock may result.
Use a receptacle that has a ground terminal. The receptacle must be used
exclusively for the air conditioner.
• Improper electrical grounding may cause electric shock or fire.
If you smell burning plastic, hear strange sounds, or see smoke coming from
the unit, unplug the air conditioner immediately and call a contact center.
• Potential risk of fire or electric shock.
CAUTION SIGNS
Do not block or place items in front of the air conditioner. Do not step, hang
onto, or place heavy items on the air conditioner.
• Potential risk of personal injury.
If failure or damage occurs on the conditions of improper use not followed
by the installation manual, there will be an extra labor charge for installing
and construction.
• Potential risk of malfunction, electric shock or fire if repairs or installations are attempted
by a non-qualified service technician.
Do not block or place items in front of the air conditioner. Do not step, hang
onto, or place heavy items on the air conditioner.
• Potential risk of personal injury.
Do not allow children to climb on the air conditioner.
Do not pull or give excessive shock to the air conditioner.
• Potential risk of fire, or unit malfunction and there are risk of personal injury because unit
may fall down.
Do not drink drain water coming out of the air conditioner.
• Potential risk of health hazard.
Do not spray flammable gases such as insecticide near the air conditioner.
• Potential risk of electric shock, fire or unit malfunction.
Do not use the air conditioner as a cooling precision instrument for food,
pets, plants, cosmetics or machinery.
Cool air should not flow directly towards people, pets, and plants.
• It is harmful to your health, pets, and plants.
Do not spray water directly on the air conditioner or use benzene, thinner or
alcohol to clean the surface of the unit.
• Potential risk of electric shock or fire.
• Potential risk of damage to the air conditioner.
Do not open the front grille during operation.
• Potential risk of electric shock or unit malfunction.
Do not place any objects, especially containers with liquid.
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safety information _07
ENGLISH
Do not touch the pipe connected to the air conditioner.
Install the indoor unit away from lighting apparatus using the ballast.
• If you use the wireless remote control, reception error may occur due to the ballast of the
lighting apparatus.
Install the outdoor unit where operating noise and vibration will not disturb
your neighbor and in a well-ventilated area with no obstacle.
• Potential risk of malfunction.
• Operating noise may disturb your neighbor.
Make sure that there are no obstacles or covers that block the air
conditioner.
Allow sufficient space for air circulation.
• Insufficient ventilation may result in poor performance.
If the power cable is damaged, the manufacturer or a qualified service
technician must replace it.
If a power outage occurs while the air conditioner is working, turn off the
power source immediately.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.
Have a qualified service technician install the air conditioner and perform a
trial operation.
Make sure there are no obstacles under the indoor unit.
• Potential risk of fire or loss of property.
When cleaning the outdoor unit, touch the heat exchanger radiator fins with
extreme care.
• Wearing thick gloves can protect your hands.
Check for damages on the H Beam of the outdoor unit at least once a year.
• The unit may fall down and there are potential risk of personal injury.
Check for damage on delivery. If damaged, do not install the air conditioner
and call the place of purchase immediately.
Keep indoor temperatures stable and not extremely cold, especially where
there are children, elderly or disabled people.
The packaging material and used batteries of the remote controller (optional)
must be disposed of in accordance with the national standards.
The refrigerant used in the air conditioner must be treated as chemical
waste. Dispose the refrigerant following national standards.
When using a wireless remote control, the distance should not be more than
7 meters from the air conditioner.
If the remote control is not used for a long period of time, remove the
batteries to prevent leakage of electrolyte.
The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety: Young children
should be supervised to ensure that they do not play with the appliance.
Inspect the condition, electric connections, pipes and external case of the
air conditioner regularly by a qualified service technician.
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08_ safety information
safety information
CAUTION SIGNS
Do not open doors and windows in the room being cooled during operation
unless necessary.
Do not block the air conditioner vents. If objects block the air flow, it may
cause unit malfunction or poor performance.
Make sure that the condensed water dripping from the drain hose runs out
properly and safely.
Firmly connect the drain hose to the air conditioner for proper water
drainage.
Ensure the off-on and protection switches are properly installed.
Do not use the air conditioner if damaged. If problems occur, immediately
stop operation and disconnect the plug from the power supply.
If the air conditioner will not be used for an extended period of time (for
example, over several months), unplug the power from the wall.
Call the place of purchase or a contact center if repairs are needed.
• Potential risk of fire or electric shock if disassembly or repairs are attempted by a
non-qualified service technician.
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contents _09
ENGLISH
USING ADVANCED FUNCTIONS
20
20 Using the Turbo function
21
Setting timer
21 On timer
22 Off timer
23 Combining On timer and Off timer
24
mode
26 Using the Smart Saver function
CLEANING AND MAINTAINING
THE AIR CONDITIONER
27
27 Cleaning the exterior
27 Cleaning the filter
27 Air filter (option)
28 Maintaining your air conditioner
28 Periodical checks
29 Internal protections via the unit control system
APPENDIX
30
30 Troubleshooting
31 Operation ranges
contents
VIEWING YOUR AIR CONDITIONER
10
10 Checking the indoor unit and display
10 Main parts
10 Display
11 Opening the front panel
11 Power button and Room temperature sensor
11 Checking the outdoor unit
12 Checking the remote control
13 Remote control display
13 Using the remote control
13 Inserting the batteries
OPERATING BASIC FUNCTION
14
14 Turning the air conditioner on and off
14
Selecting operation mode
14 Auto
15 Cool
16 Dry
17 Fan
18 Heat
19 Adjusting the air flow direction
19 Vertical air flow
19 Horizontal air flow
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10_ viewing
viewing your air conditioner
Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air
conditioner and stay cool or warm with optimal efficiency.
Please read the user manual to get started and to make the best use of the air conditioner.
CHECKING THE INDOOR UNIT AND DISPLAY
Carefully unpack your air conditioner, and check the unit to make sure it is not damaged.
Main parts
Display
Your air conditioner may slightly look different from illustration shown above depending on
your model.
Air flow blade
(left and right)
Air intake
Blade pin lever
Air filter(under the panel)
Air flow blade
Air flow blade
(up and down)
Temperature/Evaporator
clean( ) indicator
Operation indicator
Timer indicator
Smart Saver indicator
Power button
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viewing _11
ENGLISH
OPENING THE FRONT PANEL
Tightly grab front side of the front panel and lift up the panel to open. Then slightly push the panel up until
the panel is hanged over the hooks of the unit.
Power button and Room temperature sensor
You may locate the Power button on the right bottom side of the air conditioner. If the front
panel is open, you can check the room temperature sensor.
You can turn on the air conditioner without the remote control by pressing the
Power button.
The room temperature sensor measures indoor room temperature.
Make sure room temperature and humidity sensor does not get damaged.
CHECKING THE OUTDOOR UNIT
AQ09 Series/AQ12 Series AQ18 Series
AQ24 Series
Room temperature
sensor
Power button
CAUTION
Air Inlet (Rear)
Connection Valve
Air Outlet
Air Inlet (Rear)
Connection Valve
Air Outlet
Air Inlet (Rear)
Connection Valve
Air Outlet
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