Samsung 7100 User Manual

Ed. 00

OfficeServ 7100 Call Serv er

Programming Guide

COPYRIGHT

This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial pur­poses or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co.,
Ltd.

TRADEMARKS

is the trademark of SAMSUNG Electronics Co., Ltd.

Product names mentioned in this guide may be trademarks and/or registered trademarks of their respective
companies.

This guide should be read and used as a guideline for properly installing and operating the product.

This guide may be changed for the system improvement, standardization and other technical reasons without prior
notice.

If you need updated guides or have any questions concerning the contents of the guides, contact our Doc ument Cent er
at the following address or Web site:

Address: Document Center 18th Floor IT Ce nter. Dong-Suwon P.O. Box 105, 416, Maetan-3dong Yeongtong-

Homepage: http://www.samsungdocs.com

©2007 SAMSUNG Electronics Co., Ltd. All rights reserved.

gu, Suwon-si, Gyeonggi-do, Korea 442-600

INTRODUCTION

Purpose

This guide describes a programming method for the OfficeServ 7100 system users.
OfficeServ 7100 allows you to utilize a digital phone to simply change the system setup.
Likewise, using a phone to change the system setup is called MMC(Man Machine Com­munication) program. This guide describes how to program a digital phone.

OfficeServ 7100 Call Server Programming Guide

Audience

This guide is intended for users who program the MMC of the OfficeServ 7100 system.

Guide Contents

This guide is composed of two Chapters and Abbreviation. Each chapter is introduced as
follows:

CHAPTER 1. Overview of MMC Programming

This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.

CHAPTER 2. MMC Programming

This chapter describes in detail how to use each MMC program. MMCs are listed in nu­merical order.

ABBREVIATION

Acronyms frequently used in this document are described.

Samsung Business Communications I

Ошибка! Стиль не определен.

Conventions

The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.

WARNING

Provides information or instructions that the reader should follow in order to avoid

personal injury or fatality.

CAUTION

Provides information or instructions that the reader should follow in order to avoid

a service failure or damage to the system.

CHECKPOINT

Provides the operator with checkpoints for stable system operation.

NOTE

Indicates additional information as a reference.

Console Screen Output

y The lined box with ‘Courier New’ font will be used to distinguish between the main

content and console output screen text.

y ‘Bold Courier New’ font will indicate the value entered by the operator on the

console screen.

II

Samsung Business Communications

Reference Guides

The following guides are also provided with your OfficeServ 7100 system.

OfficeServ 7100 Installation Guide

Describes the installation procedures and specifications for the OfficeServ 7100 system.

OfficeServ 7100 General Description

Describes the business features available with the OfficeServ 7100 system.

WIP-5000M User Guide

This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7100 system.

Revision History

OfficeServ 7100 Call Server Programming Guide

EDITION DATE OF ISSUE REMARKS

00 02. 2007. First Edition

Samsung Business Communications III

Ошибка! Стиль не определен.

This page is intentionally left blank.

IV

Samsung Business Communications

SAFETY CONCERNS

For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.

Symbols

Caution

Indication of a general caution

OfficeServ 7100 Call Server Programming Guide

Restriction

Indication for prohibiting an action for a product

Instruction

Indication for commanding a specifically required action

Samsung Business Communications V

Ошибка! Стиль не определен.

Warning

CautionBefore using the Auto Record feature

Before using the Auto Record feature, make sure that you are not violating any

laws. Samsung is not responsible for any illegal use of this feature.

Caution

CALL COST(MMC 508)

Changing this value when there is a call in progress may result in an inaccurate

call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.

WARNING

CAUTION

W hen changing the MMC [506], [807] and [812]
MMC [506], [510], [807] and [812] should not be changed from the default levels

without the assistance of the local SAMSUNG distributor.

Compliance with the National Version Standards

For the national version, OfficeServ 7100 is designed to comply with the stan-

dards of the corresponding country. Therefore, if you need to use MMC 812 (Set
Country Code), please consult your dealer for advice.

VI

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

TABLE OF CONTENTS

INTRODUCTION I

Purpose ...........................................................................................................................................I

Audience..........................................................................................................................................I

Guide Contents ................................................................................................................................I

Conventions....................................................................................................................................II

Console Screen Output...................................................................................................................II

Reference Guides ..........................................................................................................................III

Revision History .............................................................................................................................III

SAFETY CONCERNS V

Symbols ......................................................................................................................................... V

Warning......................................................................................................................................... VI

Caution ......................................................................................................................................... VI

CHAPTER 1. Overview of MMC Programming 1-1

1.1 Introduction to Programming................................................................................................... 1-1

1.2 Digital Phones........................................................................................................................... 1-2

1.2.1 DCS Euro Phones.......................................................................................................... 1-2

1.2.2 DS/ITP-5000 Series Phones .......................................................................................... 1-3

1.3 Cautions in Programming ........................................................................................................ 1-6

1.4 Program List by User’s Level................................................................................................... 1-7

1.4.1 Station Level Programming............................................................................................ 1-7

1.4.2 Operator Level Programming......................................................................................... 1-8

1.5 Programming List by Name.....................................................................................................1-16

1.6 Program List by Function........................................................................................................1-23

1.6.1 Phone Function .............................................................................................................1-23

1.6.2 Networking Function .....................................................................................................1-24

1.6.3 VoIP Function................................................................................................................1-24

1.6.4 WLAN Function.............................................................................................................1-25

1.6.5 LCR Function ................................................................................................................1-25

1.6.6 Auto Attendant/Voice Mail Function...............................................................................1-26

Samsung Business Communications VII

Ошибка! Стиль не определен.

1.6.7 Diagnosis Function........................................................................................................1-27

1.6.8 Hotel Function ...............................................................................................................1-27

CHAPTER 2. MMC Programming 2-1

2.1 Overview of Programming Procedure..................................................................................... 2-1

2.2 Programming Procedure.......................................................................................................... 2-2

[100] STATION LOCK ................................................................................................................. 2-2

[101] CHANGE USER PASSCODE............................................................................................ 2-4

[102] CALL FORWARD............................................................................................................... 2-5

[103] SET ANSWER MODE........................................................................................................ 2-7

[104] STATION NAME................................................................................................................. 2-9

[105] STATION SPEED DIAL.....................................................................................................2-11

[106] STATION SPEED DIAL NAME..........................................................................................2-13

[107] KEY EXTENDER ..............................................................................................................2-14

[108] STATION STATUS ............................................................................................................2-16

[109] DATE DISPLAY.................................................................................................................2-18

[110] STATION ON/OFF.............................................................................................................2-20

[111] PHONE RING TONE.........................................................................................................2-23

[112] ALARM REMINDER CLOCK.............................................................................................2-24

[113] VIEW MEMO NUMBER ....................................................................................................2-26

[114] PHONE VOLUME .............................................................................................................2-27

[115] SET PROGRAMMED MESSAGE .....................................................................................2-29

[116] ALARM AND MESSAGE ...................................................................................................2-30

[117] EDIT TEXT MESSAGE .....................................................................................................2-32

[118] CONFERENCE GROUP ...................................................................................................2-33

[119] CALLER ID DISPLAY........................................................................................................2-35

[120] LARGE LCD OPTIONS.....................................................................................................2-36

[121] PHONE LANGUAGE ........................................................................................................2-38

[122] NEWS DISPLAY SPEED ..................................................................................................2-40

[125] EXECUTIVE STATE..........................................................................................................2-41

[199] SHOW LICENSE STATUS................................................................................................2-43

[200] OPEN CUSTOMER PROGRAMMING..............................................................................2-44

[201] CHANGE CUSTOMER PASSCODE.................................................................................2-45

VIII

[202] CHANGE FEATURE PASSCODE.....................................................................................2-46

[203] ASSIGN UA DEVICE ........................................................................................................2-48

[204] COMMON BELL CONTROL .............................................................................................2-49

[205] ASSIGN LOUD BELL ........................................................................................................2-50

[206] BARGE-IN TYPE ..............................................................................................................2-51

[207] ASSIGN VM/AA PORT......................................................................................................2-52

© SAMSUNG Electronics Co., Ltd.

OfficeServ 7100 Call Server Programming Guide

[209] ASSIGN ADD-ON MODULE .............................................................................................2-54

[210] CUSTOMER ON/OFF PER TENANT ...............................................................................2-55

[211] DOOR RING ASSIGNMENT .............................................................................................2-60

[214] DISA ALARM RINGING STATION ....................................................................................2-61

[217] TRAFFIC REPORT OPTION ............................................................................................2-62

[219] RELAY TYPE ....................................................................................................................2-64

[220] ISDN SERVICE TYPE ......................................................................................................2-65

[221] EXTENSION TYPE...........................................................................................................2-66

[222] FAX PAIR ..........................................................................................................................2-68

[224] WAKE-UP ANNOUNCEMENT ..........................................................................................2-69

[300] CUSTOMER ON/OFF PER STATION...............................................................................2-71

[301] ASSIGN STATION COS ....................................................................................................2-73

[302] PICKUP GROUPS ............................................................................................................2-75

[303] ASSIGN BOSS/SECRETARY ...........................................................................................2-76

[304] ASSIGN EXTENSION/TRUNK USE .................................................................................2-77

[305] ASSIGN FORCED CODE .................................................................................................2-79

[306] HOT LINE/OFF HOOK SELECTION.................................................................................2-80

[308] ASSIGN BACKGROUND MUSIC SOURCE .....................................................................2-81

[309] ASSIGN STATION MOH SOURCE ...................................................................................2-82

[310] LCR CLASS OF SERVICE ...............................................................................................2-83

[312] ALLOW CALLER ID ..........................................................................................................2-84

[314] CONFIRM OUTGOING CALL...........................................................................................2-85

[315] CUSTOMER SET RELOCATION......................................................................................2-86

[316] COPY STATION USABLE.................................................................................................2-89

[317] ASSIGN STATION/STATION USE ....................................................................................2-90

[318] DISTINCTIVE RINGING ...................................................................................................2-91

[319] BRANCH GROUP.............................................................................................................2-93

[320] PRESET FORWARD NO ANSWER..................................................................................2-94

[323] CALLING PARTY NUMBER..............................................................................................2-96

[326] RINGBACK TONE MESSAGE..........................................................................................2-97

[401] TRUNK LINE/PBX LINE..................................................................................................2-100

[402] TRUNK DIAL TYPE.........................................................................................................2-101

[403] TRUNK TOLL CLASS .....................................................................................................2-102

[404] TRUNK NAME ................................................................................................................2-104

[405] TRUNK CO TEL NUMBER .............................................................................................2-105

[406] TRUNK RING ASSIGNMENT .........................................................................................2-106

[407] FORCED TRUNK RELEASE ..........................................................................................2-107

[408] ASSIGN TRUNK MOH SOURCE....................................................................................2-108

[409] TRUNK STATUS READ ..................................................................................................2-109

[410] ASSIGN DISA TRUNK ....................................................................................................2-111

Samsung Business Communications IX

Ошибка! Стиль не определен.

[412] ASSIGN TRUNK SIGNAL ...............................................................................................2-112

[414] MPD/PRS SIGNAL .........................................................................................................2-113

[415] REPORT TRUNK ABANDON DATA ...............................................................................2-115

[417] E1/PRI CRC4 OPTION ................................................................................................... 2-116

[418] BRI AND PRI CARD RESTART ......................................................................................2-117

[419] BRI OPTIONS.................................................................................................................2-118

[420] PRI OPTIONS.................................................................................................................2-122

[421] MSN DIGIT .....................................................................................................................2-124

[422] TRUNK COS...................................................................................................................2-125

[423] S/T MODE.......................................................................................................................2-127

[424] BRI S0 MAPPING ...........................................................................................................2-128

[425] CID TRUNKS ..................................................................................................................2-129

[426] TRUNK GAIN CONTROL ...............................................................................................2-130

[428] ASSIGN TRUNK/TRUNK USE........................................................................................2-131

[432] SET H-TRK.....................................................................................................................2-132

[433] COST RATE....................................................................................................................2-133

[434] CONNECTION STATUS .................................................................................................2-134

[436] TRUNK TMC GAIN .........................................................................................................2-137

[437] 16TRK GAIN CONTROL.................................................................................................2-138

[500] SYSTEM-WIDE COUNTERS..........................................................................................2-139

[501] SYSTEM TIMERS...........................................................................................................2-141

[502] STATION-WIDE TIMERS................................................................................................2-147

[503] TRUNK-WIDE TIMERS...................................................................................................2-149

[504] PULSE MAKE/BREAK RATIO ........................................................................................2-152

[505] ASSIGN DATE AND TIME ..............................................................................................2-153

[506] TONE CADENCE............................................................................................................2-154

[507] ASSIGN RING PLAN TIME.............................................................................................2-156

[508] CALL COST....................................................................................................................2-158

[510] SLI RING CADENCE ......................................................................................................2-159

[511] MSG WAITING LAMP CADENCE...................................................................................2-161

[512] HOLIDAY ASSIGNMENT ................................................................................................2-162

[513] HOTEL TIMER................................................................................................................2-163

[514] TONE SOURCE..............................................................................................................2-164

[515] DAYLIGHT ASSIGNMENT..............................................................................................2-165

[600] ASSIGN OPERATOR GROUP........................................................................................2-166

[601] ASSIGN STATION GROUP ............................................................................................2-167

[602] STATION GROUP NAME................................................................................................2-172

[603] ASSIGN TRUNK GROUP ...............................................................................................2-173

[604] ASSIGN STATION TO PAGE ZONE ...............................................................................2-175

[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................2-176

X

© SAMSUNG Electronics Co., Ltd.

OfficeServ 7100 Call Server Programming Guide

[606] ASSIGN SPEED BLOCK ................................................................................................2-177

[607] UCD OPTIONS ...............................................................................................................2-179

[608] ASSIGN REVIEW BLOCK ..............................................................................................2-183

[609] CALL LOG BLOCK .........................................................................................................2-184

[611] ALLOW TEXT MESSAGING ...........................................................................................2-185

[612] ALLOW GROUP CONFERENCE ...................................................................................2-186

[614] STATION/TRUNK USE GROUP .....................................................................................2-187

[615] MGI GROUP...................................................................................................................2-188

[616] MGI USER ......................................................................................................................2-190

[700] COPY COS CONTENTS ................................................................................................2-191

[701] ASSIGN COS CONTENTS .............................................................................................2-192

[702] TOLL DENY TABLE ........................................................................................................2-196

[703] TOLL ALLOWANCE TABLE ............................................................................................2-197

[704] ASSIGN WILD CHARACTER .........................................................................................2-199

[705] ASSIGN SYSTEM SPEED DIAL .....................................................................................2-200

[706] SYSTEM SPEED DIAL BY NAME ..................................................................................2-201

[707] AUTHORIZATION CODE................................................................................................2-203

[708] ACCOUNT CODE ...........................................................................................................2-204

[709] TOLL PASS CODE/SPECIAL CODE TABLE ..................................................................2-205

[710] LCR DIGIT TABLE ..........................................................................................................2-207

[711] LCR TIME TABLE............................................................................................................2-208

[712] LCR ROUTE TABLE .......................................................................................................2-209

[713] LCR MODIFY DIGIT TABLE ........................................................................................... 2-211

[714] DID NUMBER AND NAME TRANSLATION ....................................................................2-213

[715] PROGRAMMED STATION MESSAGE...........................................................................2-216

[716] UK LCR OPTION ............................................................................................................2-217

[717] UCD AGENT ID ..............................................................................................................2-219

[718] MY AREA CODE.............................................................................................................2-220

[719] IDLE DISPLAY ................................................................................................................2-221

[720] COPY KEY PROGRAMMING.........................................................................................2-222

[721] SAVE STATION KEY PROGRAMMING..........................................................................2-223

[722] STATION KEY PROGRAMMING....................................................................................2-224

[723] SYSTEM KEY PROGRAMMING ....................................................................................2-228

[724] DIAL NUMBERING PLAN...............................................................................................2-230

[725] SMDR OPTIONS ............................................................................................................2-236

[727] SYSTEM VERSION DISPLAY ........................................................................................2-239

[728] CID TRANSLATION TABLE ............................................................................................2-240

[740] STATION PAIR................................................................................................................2-241

[746] COSTING DIAL PLAN ....................................................................................................2-242

[747] RATE CALCULATION TABLE.........................................................................................2-244

Samsung Business Communications XI

Ошибка! Стиль не определен.

[750] VM CARD RESTART ......................................................................................................2-246

[751] ASSIGN MAILBOX..........................................................................................................2-248

[752] AUTO RECORD..............................................................................................................2-249

[753] WARNING DESTINATION ..............................................................................................2-251

[754] VM HALT.........................................................................................................................2-252

[755] VM ALARM .....................................................................................................................2-253

[756] ASSIGN VMMOH............................................................................................................2-254

[757] VM IN/OUT .....................................................................................................................2-255

[758] VM DAY/NIGHT ..............................................................................................................2-256

[759] CLI RINGING..................................................................................................................2-257

[760] ITEM COST TABLE ........................................................................................................2-259

[761] TAX RATE SETUP ..........................................................................................................2-261

[762] ROOM COST RATE........................................................................................................2-263

[763] SECOND LCR ................................................................................................................2-264

[800] ENABLE TECHNICIAN PROGRAM................................................................................2-266

[801] CHANGE TECHNICIAN PASSCODE .............................................................................2-267

[802] CUSTOMER ACCESS MMC NUMBER..........................................................................2-268

[805] TX LEVEL AND GAIN .....................................................................................................2-269

[806] CARD PRE-INSTALL......................................................................................................2-271

[807] PHONE VOLUME CONTROL.........................................................................................2-273

[810] HALT PROCESSING ......................................................................................................2-275

[811] RESET SYSTEM.............................................................................................................2-276

[812] SET COUNTRY CODE...................................................................................................2-277

[813] HOTEL OPERATION ......................................................................................................2-278

[815] CUSTOMER DATABASE COPY.....................................................................................2-279

[818] PROGRAM DOWNLOAD ...............................................................................................2-281

[819] MC FILE CONTROL .......................................................................................................2-282

[820] ASSIGN SYSTEM LINK ID .............................................................................................2-284

[821] ASSIGN NETWORK TRUNK ..........................................................................................2-285

[822] VIRTUAL EXTENSION TYPE.........................................................................................2-286

[823] ASSIGN NETWORK COS...............................................................................................2-288

[824] NETWORK DIAL TRANSLATION ...................................................................................2-290

[825] ASSIGN NETWORKING OPTIONS ................................................................................2-292

XII

[826] ASSIGN SYSTEM REFERENCE CLOCK.......................................................................2-294

[829] LAN PRINTER PARAMETERS.......................................................................................2-295

[830] ETHERNET PARAMETERS ...........................................................................................2-297

[831] MGI PARAMETERS........................................................................................................2-300

[832] VoIP ACCESS CODE......................................................................................................2-302

[833] VoIP IP TABLE ................................................................................................................2-304

[834] H.323 OPTIONS .............................................................................................................2-305

© SAMSUNG Electronics Co., Ltd.

OfficeServ 7100 Call Server Programming Guide

[835] MGI DSP OPTIONS........................................................................................................2-307

[836] H.323 GK OPTIONS .......................................................................................................2-310

[837] SIP OPTIONS.................................................................................................................2-312

[839] SIP USER .......................................................................................................................2-316

[838] PRIVATE IP ADDRESSES..............................................................................................2-317

[840] IP PHONE INFORMATION .............................................................................................2-318

[841] SYSTEM IP OPTIONS....................................................................................................2-321

[845] WLAN PARAMETERS ....................................................................................................2-325

[846] WIP INFORMATION .......................................................................................................2-330

[848] WLAN IP/MAC LIST........................................................................................................2-332

[849] WLAN CONFIGURATION...............................................................................................2-333

[850] SYSTEM RESOURCE DISPLAY ....................................................................................2-335

[851] ALARM REPORTING......................................................................................................2-336

[852] SYSTEM ALARM ASSIGNMENTS .................................................................................2-338

[853] MAINTENANCE BUSY ...................................................................................................2-345

[854] DIAGNOSTIC TIME ........................................................................................................2-347

[856] TECH PROGRAMMING LOGS ......................................................................................2-348

[857] VIRTUAL CABINET SET.................................................................................................2-349

[859] HARDWARE VERSION DISPLAY ..................................................................................2-351

[861] SYSTEM OPTIONS ........................................................................................................2-352

[863] NODE INFO ....................................................................................................................2-355

[890] INITIALIZE PORT ...........................................................................................................2-356

ABBREVIATION I

A ~ C................................................................................................................................................I

D ~ I ................................................................................................................................................II

K ~ N..............................................................................................................................................III

O ~ S............................................................................................................................................. IV

T ~ V .............................................................................................................................................. V

W ~ X............................................................................................................................................ VI

Samsung Business Communications XIII

Ошибка! Стиль не определен.

LIST OF FIGURES

Figure 1.1 24B LCD DCS Euro Phone ..................................................................................... 1-2

Figure 1.2 DS-5038S Phone .................................................................................................... 1-3

Figure 1.3 DS/ITP-5014D/5021D Phone .................................................................................. 1-4

Figure 1.4 DS-5014S/5007S Phone ......................................................................................... 1-5

LIST OF TABLES

Table 1.1 Station Level Programming list ................................................................................. 1-7

Table 1.2 System Related MMC list.......................................................................................... 1-8

Table 1.3 Station Related MMC list........................................................................................... 1-9

Table 1.4 Trunk Related MMC list........................................................................................... 1-10

Table 1.5 Timer and Tone Related MMC list ............................................................................1-11

Table 1.6 Group Related MMC list...........................................................................................1-11

Table 1.7 Tables, Codes, AA, DECT and VM MMC list........................................................... 1-12

Table 1.8 Technician Level Programming list.......................................................................... 1-14

Table 1.9 Alphabetically arranged Programming list............................................................... 1-16

Table 1.10 Phone Function Programming list ......................................................................... 1-23

Table 1.11 Networking Function Programming list.................................................................. 1-24

Table 1.12 VoIP Function Programming list............................................................................ 1-24

Table 1.13 WLAN Function Programming list ......................................................................... 1-25

Table 1.14 LCR Function Programming list ............................................................................ 1-25

Table 1.15 Auto Attendant/Voice Mail Function Programming list........................................... 1-26

Table 1.16 Diagnosis Function Programming list.................................................................... 1-27

Table 1.17 Hotel Function Programming list ........................................................................... 1-27

XIV

© SAMSUNG Electronics Co., Ltd.

OfficeServ 7100 Call Server Programming Guide

CHAPTER 1. Overview of MMC Pro-

gramming

In this chapter, the things to know before you start MMC programming, and the phone but­tons and cautions will be discussed.

1.1 Introduction to Programming

The MMC means the changes on the data that is used for the system operation program.
The MMC can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and sta­tion level. The technician level programming and the operator level programming require a
passcode for each level and the station level programming does not require a passcode.

Program List by User’s Level
For more information about the programming level, refer to ‘1.4 Program List by

User’s Level’ of this chapter.

Samsung Business Communications 1-1

CHAPTER 1. Ошибка! Стиль не определен.

Vol

S

ll

Butt

Soft

Butt

(3)

LCD

y

P

P

S

r

Pullout Di

1.2 Digital Phones

You need a digital display(LCD) phone in order to carry out programming. These include
DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in
the following sections. All use special programming buttons to select options on the display
screen.

1.2.1 DCS Euro Phones

ume Control Buttons

Volume control for handset,

ring, speaker, etc

For hands-free operation.
Used in place of handset

Used to activate
features via the display

Dial Button

peake

ons

Hold Button

Transfer Button

cro

Used to select start menu and
scroll through display options

on

Recall Button

ANS/RLS Button

rogrammable Buttons

With tri-coloured LEDs:

24B = 16
12B = 8

Memor

Button

Redial Button
DND Button

Speaker Button

rogrammable Buttons

With red LEDs:

24B = 8, 12B = 4, 6B = 6

Microphone

Tray

rectory

Figure 1.1 24B LCD DCS Euro Phone

24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top;

right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A–F’
used for programming.

12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. But-

tons 7 to 12 are special buttons ‘A–F’ used for programming.

6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top;

right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A–C’ and
buttons 4 to 6 are special buttons ‘D–F’ used for programming.

1-2

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

The special buttons are referred to within the relevant MMCs. For example, button ‘A’ is
used to toggle between uppercase and lowercase characters when entering text on the dis­play.

All programmable buttons can be programmed with functions as required.

The left soft button is used to save data or to move the cursor in the LCD display to the left.
The right soft button is used to save data or to move the cursor in the display to the right.
Other buttons also have special functions when in programming mode:

y ANS/RLS Button: Select ‘ALL’ option for making changes to all—rather than

individual—stations/trunks/etc.

y Hold Button: Clear an entry in the display.
y Volume Buttons: Scroll through display options.
y Transfer Button: Enter MMC programming mode or store data and exit programming

mode.

y Speaker Button: Store data and advance to next MMC.

1.2.2 DS/ITP-5000 Series Phones

These include the DS-5038S, DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5014S,
and DS-5007S. Examples are shown in the figures below.

Speaker

A Button

Dial Buttons

Speaker Button

Hold Button

Microphone

Programmable Buttons(21)

Soft Buttons

Scroll Button

Telephone Status Indicator

LCD Display

Volume Buttons

Redial Button
Conference Button

Transfer Button

Programmable Buttons(17)

Figure 1.2 DS-5038S Phone

Samsung Business Communications 1-3

CHAPTER 1. Ошибка! Стиль не определен.

p

A Button

Speaker

eaker Button

S

Dial Buttons
Hold Button
Microphone

DS/ITP-5014D

(Programmable Buttons: 14)

A Button

DS-/ITP5021D

(Programmable Buttons: 21)

Programmable Buttons

Soft Buttons

Scroll Button
Telephone

Status Indicator
LCD Display

Volume Button

Redial Button
Conference Button

Transfer Button
Navigation Button

Figure 1.3 DS/ITP-5014D/5021D Phone

1-4

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

(Programmable Buttons: 14)

A Button

Programmable Buttons

Speaker

Dial Buttons

Speaker Button

Hold Button
Microphone

DS-5014S

DS-5007S

(Programmable Buttons: 7)

A Button

Soft Buttons

Scroll Button

Status Indicator

LCD screen

Volume Button

Redial Button

Conference Button

Transfer Button

Figure 1.4 DS-5014S/5007S Phone

The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be
programmed with functions. Also, there are several other function buttons: the dial buttons,
the volume control buttons, the redial button that allows you to redial the last phone num­ber dialled, the conference button for setting up conference calls, the transfer button used to
transfer a call to another station, the hold button to hold a call, the speaker button, and the
navigation buttons for easy selection of phone options and menus.

The LCD displays the station status and various other kinds of information. Using three
colors(red, green, and yellow) the station status indicator displays the current status of sta­tion.

When programming, other functions programmed on buttons are as follows:

y Volume Buttons: Scroll through items in the display.
y Redial Button: Select ‘ALL’ option for making changes to all, rather than individual,

stations/trunks/etc.

y Soft Buttons: Save data or move the cursor left and right.
y Speaker Button: Save data and proceed to the next program.
y Hold Button: Erase the previously entered item.
y A Button: Select uppercase or lowercase text.
y Transfer Button: Enter the programming mode.

Samsung Business Communications 1-5

CHAPTER 1. Ошибка! Стиль не определен.

Using large LCD Phones

Large LCD phones(DS/ITP-5012L) do not have programmable buttons.

Instead, they display programming functions on the LCD to be selected
via the selection buttons. Refer to your keyset user guide for more infor­mation.

1.3 Cautions in Programming

y Programming can be done only while the handset is placed on the phone in idle state.
y Full programming can be done on any digital LCD phone.
y Only station level programming is allowed on a phone that does not have an

LCD display.

y If the LCD displays an ‘INVALID DATA’ message while programming, reenter the

correct data.

y If no button is pressed for a certain period of time during programming

(default is 60 seconds), the phone returns to the idle state from programming mode.

y Programming mode halts if the handset is picked up or the Transfer button is

pressed or the phone is unplugged. Any data previously entered in the display is
saved.

1-6

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

1.4 Program List by User’s Level

The MMC program can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and sta­tion level. In this section, the programmable MMC for each level will be introduced.

1.4.1 Station Level Programming

Programming can be done for only station level programs.

Table 1.1 Station Level Programming list

MMC No. MMC Name

MMC: 100 STATION LOCK

MMC: 101 CHANGE USER PASSCODE

MMC: 102 CALL FORWARD

MMC: 103 SET ANSWER MODE

MMC: 104 STATION NAME

MMC: 105 STATION SPEED DIAL

MMC: 106 STATION SPEED DIAL NAME

MMC: 107 KEY EXTENDER

MMC: 108 STATION STATUS

MMC: 109 DATE DISPLAY

MMC: 110 STATION ON/OFF

MMC: 111 PHONE RING TONE

MMC: 112 ALARM REMINDER CLOCK

MMC: 113 VIEW MEMO NUMBER

MMC: 114 PHONE VOLUME

MMC: 115 SET PROGRAMMED MESSAGE

MMC: 116 ALARM AND MESSAGE

MMC: 117 EDIT TEXT MESSAGE

MMC: 118 CONFERENCE GROUP

MMC: 119 CALLER ID DISPLAY

MMC: 120 LARGE LCD OPTIONS

MMC: 121 PHONE LANGUAGE

MMC: 122 NEWS DISPLAY SPEED

MMC: 125 EXECUTIVE STATE

MMC: 199 SHOW LICENSE

Samsung Business Communications 1-7

CHAPTER 1. Ошибка! Стиль не определен.

1.4.2 Operator Level Programming

A technician can do programming within the range set by the MMC [802] CUSTOMER
ACCESS MMC NUMBER.
Programming is allowed for any phone within the tenant group, but it can be done for only
one phone at a time.

1.4.2.1 System Related MMC

The MMC programs related to the function of the system are as follows:

Table 1.2 System Related MMC list

MMC No. MMC Name

MMC: 200 OPEN CUSTOMER PROGRAMMING

MMC: 201 CHANGE CUSTOMER PASSCODE

MMC: 202 CHANGE FEATURE PASSCODE

MMC: 203 ASSIGN UA DEVICE

MMC: 204 COMMON BELL CONTROL

MMC: 205 ASSIGN LOUD BELL

MMC: 206 BARGE-IN TYPE

MMC: 207 ASSIGN VM/AA PORT

MMC: 208 ASSIGN RING TYPE

MMC: 209 ASSIGN ADD-ON MODULE

MMC: 210 CUSTOMER ON/OFF PER TENANT

MMC: 211 DOOR RING ASSIGNMENT

MMC: 214 DISA ALARM RINGING STATION

MMC: 217 TRAFFIC REPORT OPTION

MMC: 219 RELAY TYPE

MMC: 220 ISDN SERVICE TYPE

MMC: 221 EXTENSION TYPE

MMC: 222 FAX PAIR

MMC: 224 WAKE-UP ANNOUNCEMENT

1-8

Samsung Business Communications

1.4.2.2 Station Related MMC

The MMC programs related to the function of the station are as follows:

MMC No. MMC Name

MMC: 300 CUSTOMER ON/OFF PER STATION

MMC: 301 ASSIGN STATION COS

MMC: 302 PICKUP GROUPS

MMC: 303 ASSIGN BOSS/SECRETARY

MMC: 304 ASSIGN EXTENSION/TRUNK USE

MMC: 305 ASSIGN FORCED CODE

MMC: 306 HOT LINE/OFF HOOK SELECTION

MMC: 308 ASSIGN BACKGROUND MUSIC SOURCE

MMC: 309 ASSIGN STATION MOH SOURCE

OfficeServ 7100 Call Server Programming Guide

Table 1.3 Station Related MMC list

MMC: 310 LCR CLASS OF SERVICE

MMC: 312 ALLOW CALLER ID

MMC: 314 CONFIRM OUTGOING CALL

MMC: 315 CUSTOMER SET RELOCATION

MMC: 316 COPY STATION USABLE

MMC: 317 ASSIGN STATION/STATION USE

MMC: 318 DISTINCTIVE RINGING

MMC: 319 BRANCH GROUP

MMC: 320 PRESET FORWARD NO ANSWER

MMC: 323 CALLING PARTY NUMBER

MMC: 326 RBT MESSAGE

Samsung Business Communications 1-9

CHAPTER 1. Ошибка! Стиль не определен.

1.4.2.3 Trunk Related MMC

The MMC programs related to the function of the trunk are as follows:

MMC No. MMC Name

MMC: 400 CUSTOMER ON/OFF PER TRUNK

MMC: 401 TRUNK LINE/PBX LINE

MMC: 402 TRUNK DIAL TYPE

MMC: 403 TRUNK TOLL CLASS

MMC: 404 TRUNK NAME

MMC: 405 TRUNK CO TEL NUMBER

MMC: 406 TRUNK RING ASSIGNMENT

MMC: 407 FORCED TRUNK RELEASE

MMC: 408 ASSIGN TRUNK MOH SOURCE

Table 1.4 Trunk Related MMC list

MMC: 409 TRUNK STATUS READ

MMC: 410 ASSIGN DISA TRUNK

MMC: 412 ASSIGN TRUNK SIGNAL

MMC: 414 MPD/PRS SIGNAL

MMC: 415 REPORT TRUNK ABANDON DATA

MMC: 417 E1/PRI CRC4

MMC: 418 BRI & PRI CARD RESTART

MMC: 419 BRI OPTIONS

MMC: 420 PRI OPTIONS

MMC: 421 MSN DIGIT

MMC: 422 TRUNK COS

MMC: 423 S/T MODE

MMC: 424 BRI S0 MAPPING

MMC: 425 CID TRUNKS

MMC: 426 TRUNK GAIN CONTROL

MMC: 428 ASSIGN TRUNK/TRUNK USE

MMC: 432 SET H-TRK

1-10

MMC: 433 COST RATE

MMC: 434 CONNECTION STATUS

MMC: 436 TRUNK TMC GAIN

MMCL 437 16TRK GAIN

Samsung Business Communications

1.4.2.4 Timer and Tone Related MMC

The MMC programs related to the function of the timer and tone are as follows:

Table 1.5 Timer and Tone Related MMC list

MMC No. MMC Name

MMC: 500 SYSTEM-WIDE COUNTERS

MMC: 501 SYSTEM TIMERS

MMC: 502 STATION-WIDE TIMERS

MMC: 503 TRUNK-WIDE TIMERS

MMC: 504 PULSE MAKE/BREAK RATIO

MMC: 505 ASSIGN DATE AND TIME

MMC: 506 TONE CADENCE

MMC: 507 ASSIGN RING PLAN TIME

MMC: 508 CALL COST

OfficeServ 7100 Call Server Programming Guide

MMC: 510 SLI RING CADENCE

MMC: 511 MSG WAITING LAMP CADENCE

MMC: 512 HOLIDAY ASSIGNMENT

MMC: 513 HOTEL TIMER

MMC: 514 TONE SOURCE

MMC: 515 DAYLIGHT ASSIGNMENT

1.4.2.5 Group Related MMC

The MMC programs related to the function of a group are as follows:

MMC No. MMC Name

MMC: 600 ASSIGN OPERATOR GROUP

MMC: 601 ASSIGN STATION GROUP

MMC: 602 STATION GROUP NAME

MMC: 603 ASSIGN TRUNK GROUP

MMC: 604 ASSIGN STATION TO PAGE ZONE

Table 1.6 Group Related MMC list

MMC: 605 ASSIGN EXTERNAL PAGE ZONE

MMC: 606 ASSIGN SPEED BLOCK

MMC: 607 UCD OPTIONS

MMC: 608 ASSIGN REVIEW BLOCK

MMC: 609 CALL LOG BLOCK

MMC: 611 ALLOW TEXT MESSAGING

MMC: 612 ALLOW GROUP CONFERENCE

Samsung Business Communications 1-11

CHAPTER 1. Ошибка! Стиль не определен.

Table 1.6 Group Related MMC list(continued)

MMC No. MMC Name

MMC: 614 STATION/TRUNK USE GROUP

MMC: 615 MGI GROUP

MMC: 616 MGI USER

1.4.2.6 Tables, Codes, AA, DECT and VM MMC

The MMC programs related to the function of the tables, codes, AA, DECT and VM are as
follows:

Table 1.7 Tables, Codes, AA, DECT and VM MMC list

MMC No. MMC Name

MMC: 700 COPY COS CONTENTS

MMC: 701 ASSIGN COS CONTENTS

MMC: 702 TOLL DENY TABLE

MMC: 703 TOLL ALLOWANCE TABLE

MMC: 704 ASSIGN WILD CHARACTER

MMC: 705 ASSIGN SYSTEM SPEED DIAL

MMC: 706 SYSTEM SPEED DIAL BY NAME

MMC: 707 AUTHORIZATION CODE

MMC: 708 ACCOUNT CODE

MMC: 709 TOLL PASS CODE/SPECIAL CODE TABLE

MMC: 710 LCR DIGIT TABLE

MMC: 711 LCR TIME TABLE

MMC: 712 LCR ROUTE TABLE

MMC: 713 LCR MODIFY DIGIT TABLE

MMC: 714 DID NUMBER AND NAME TRANSLATION

MMC: 715 PROGRAMMED STATION MESSAGE

MMC: 716 UK LCR OPTION

MMC: 717 UCD AGENT ID

MMC: 718 MY AREA CODE

1-12

MMC: 719 IDLE DISPLAY

MMC: 720 COPY KEY PROGRAMMING

MMC: 721 SAVE STATION KEY PROGRAMMING

MMC: 722 STATION KEY PROGRAMMING

MMC: 723 SYSTEM KEY PROGRAMMING

MMC: 724 DIAL NUMBERING PLAN

MMC: 725 SMDR OPTIONS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Table 1.7 Tables, Codes, AA, DECT and VM MMC list(continued)

MMC No. MMC Name

MMC: 727 SYSTEM VERSION DISPLAY

MMC: 728 CID TRANSLATION TABLE

MMC: 740 STATION PAIR

MMC: 746 COSTING DIAL PLAN

MMC: 747 RATE CALCULATION TABLE

MMC: 750 VM CARD RESTART

MMC: 751 ASSIGN MAILBOX

MMC: 752 AUTO RECORD

MMC: 753 WARNING DESTINATION

MMC: 754 VM HALT

MMC: 755 VM ALARM

MMC: 756 ASSIGN VMMOH

MMC: 757 VM IN/OUT

MMC: 758 VM DAY/NIGHT

MMC: 759 CLI RINGING

MMC: 760 ITEM COST TABLE

MMC: 761 TAX RATE SETUP

MMC: 762 ROOM COST RATE

MMC: 763 SECOND LCR

Samsung Business Communications 1-13

CHAPTER 1. Ошибка! Стиль не определен.

1.4.3 Technician Level Programming

This level is allowed to program every level of program.
This level of programming can be done on every phone within the system, but it can be
done for only one phone at a time.

Table 1.8 Technician Level Programming list

MMC No. MMC Name

MMC: 800 ENABLE TECHNICIAN PROGRAM

MMC: 801 CHANGE TECHNICIAN PASSCODE

MMC: 802 CUSTOMER ACCESS MMC NUMBER

MMC: 804 SYS. I/O MODE

MMC: 805 TX LEVEL AND GAIN

MMC: 806 CARD PRE-INSTALL

MMC: 807 PHONE VOLUME CONTROL

MMC: 810 HALT PROCESSING

MMC: 811 RESET SYSTEM

MMC: 812 SET COUNTRY CODE

MMC: 813 HOTEL OPERATION

MMC: 815 CUSTOMER DATABASE COPY

MMC: 818 PROGRAM DOWNLOAD

MMC: 819 MC FILE CONTROL

MMC: 820 ASSIGN SYSTEM LINK ID

MMC: 821 ASSIGN NETWORK TRUNK

MMC: 822 VIRTUAL EXTENSION TYPE

MMC: 823 ASSIGN NETWORK COS

MMC: 824 NETWORK DIAL TRANSLATION

MMC: 825 ASSIGN NETWORKING OPTIONS

MMC: 826 ASSIGN SYSTEM REFERENCE CLOCK

MMC: 829 LAN PRINTER PARAMETERS

MMC: 830 ETHERNET PARAMETERS

MMC: 831 MGI PARAMETERS

MMC: 832 VoIP ACCESS CODE

1-14

MMC: 833 VoIP IP TABLE

MMC: 834 H.323 OPTIONS

MMC: 835 MGI DSP OPTIONS

MMC: 836 H.323 GK OPTIONS

Samsung Business Communications