Samsung 7100 User Manual

Ed. 00

OfficeServ 7100 Call Serv er

Programming Guide

This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

TRADEMARKS

is the trademark of SAMSUNG Electronics Co., Ltd.

Product names mentioned in this guide may be trademarks and/or registered trademarks of their respective companies.

This guide should be read and used as a guideline for properly installing and operating the product.

This guide may be changed for the system improvement, standardization and other technical reasons without prior notice.

If you need updated guides or have any questions concerning the contents of the guides, contact our Doc ument Cent er at the following address or Web site:

Address: Document Center 18th Floor IT Ce nter. Dong-Suwon P.O. Box 105, 416, Maetan-3dong Yeongtong-

Homepage: http://www.samsungdocs.com

gu, Suwon-si, Gyeonggi-do, Korea 442-600

INTRODUCTION

Purpose

This guide describes a programming method for the OfficeServ 7100 system users. OfficeServ 7100 allows you to utilize a digital phone to simply change the system setup. Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program. This guide describes how to program a digital phone.

OfficeServ 7100 Call Server Programming Guide

Audience

This guide is intended for users who program the MMC of the OfficeServ 7100 system.

Guide Contents

This guide is composed of two Chapters and Abbreviation. Each chapter is introduced as follows:

CHAPTER 1. Overview of MMC Programming

This chapter describes things to know before starting MMC programming and about the buttons of digital phone and cautions.

CHAPTER 2. MMC Programming

This chapter describes in detail how to use each MMC program. MMCs are listed in numerical order.

ABBREVIATION

Acronyms frequently used in this document are described.

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Conventions

The following types of paragraphs contain special information that must be carefully read and thoroughly understood. Such information may or may not be enclosed in a rectangular box, separating it from the main text, but is always preceded by an icon and/or a bold title.

WARNING

Provides information or instructions that the reader should follow in order to avoid

personal injury or fatality.

CAUTION

Provides information or instructions that the reader should follow in order to avoid

a service failure or damage to the system.

CHECKPOINT

Provides the operator with checkpoints for stable system operation.

NOTE

Indicates additional information as a reference.

Console Screen Output

y The lined box with ‘Courier New’ font will be used to distinguish between the main

content and console output screen text.

y ‘Bold Courier New’ font will indicate the value entered by the operator on the

console screen.

Samsung Business Communications

Reference Guides

The following guides are also provided with your OfficeServ 7100 system.

OfficeServ 7100 Installation Guide

Describes the installation procedures and specifications for the OfficeServ 7100 system.

OfficeServ 7100 General Description

Describes the business features available with the OfficeServ 7100 system.

WIP-5000M User Guide

This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the wireless LAN provided by the OfficeServ 7100 system.

Revision History

OfficeServ 7100 Call Server Programming Guide

EDITION DATE OF ISSUE REMARKS

00 02. 2007. First Edition

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Samsung Business Communications

SAFETY CONCERNS

For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation.

Symbols

Caution

Indication of a general caution

OfficeServ 7100 Call Server Programming Guide

Restriction

Indication for prohibiting an action for a product

Instruction

Indication for commanding a specifically required action

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Warning

CautionBefore using the Auto Record feature

Before using the Auto Record feature, make sure that you are not violating any

laws. Samsung is not responsible for any illegal use of this feature.

Caution

CALL COST(MMC 508)

Changing this value when there is a call in progress may result in an inaccurate

call cost. This MPD facility requires the Meter Pulse Detection version of the trunk card.

WARNING

CAUTION

W hen changing the MMC [506], [807] and [812] MMC [506], [510], [807] and [812] should not be changed from the default levels

without the assistance of the local SAMSUNG distributor.

Compliance with the National Version Standards

For the national version, OfficeServ 7100 is designed to comply with the stan-

dards of the corresponding country. Therefore, if you need to use MMC 812 (Set Country Code), please consult your dealer for advice.

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

TABLE OF CONTENTS

INTRODUCTION I

Purpose ...........................................................................................................................................I

Audience..........................................................................................................................................I

Guide Contents ................................................................................................................................I

Conventions....................................................................................................................................II

Console Screen Output...................................................................................................................II

Reference Guides ..........................................................................................................................III

Revision History .............................................................................................................................III

SAFETY CONCERNS V

Symbols ......................................................................................................................................... V

Warning......................................................................................................................................... VI

Caution ......................................................................................................................................... VI

CHAPTER 1. Overview of MMC Programming 1-1

1.1 Introduction to Programming................................................................................................... 1-1

1.2 Digital Phones........................................................................................................................... 1-2

1.2.1 DCS Euro Phones.......................................................................................................... 1-2

1.2.2 DS/ITP-5000 Series Phones .......................................................................................... 1-3

1.3 Cautions in Programming ........................................................................................................ 1-6

1.4 Program List by User’s Level................................................................................................... 1-7

1.4.1 Station Level Programming............................................................................................ 1-7

1.4.2 Operator Level Programming......................................................................................... 1-8

1.5 Programming List by Name.....................................................................................................1-16

1.6 Program List by Function........................................................................................................1-23

1.6.1 Phone Function .............................................................................................................1-23

1.6.2 Networking Function .....................................................................................................1-24

1.6.3 VoIP Function................................................................................................................1-24

1.6.4 WLAN Function.............................................................................................................1-25

1.6.5 LCR Function ................................................................................................................1-25

1.6.6 Auto Attendant/Voice Mail Function...............................................................................1-26

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1.6.7 Diagnosis Function........................................................................................................1-27

1.6.8 Hotel Function ...............................................................................................................1-27

CHAPTER 2. MMC Programming 2-1

2.1 Overview of Programming Procedure..................................................................................... 2-1

2.2 Programming Procedure.......................................................................................................... 2-2

[100] STATION LOCK ................................................................................................................. 2-2

[101] CHANGE USER PASSCODE............................................................................................ 2-4

[102] CALL FORWARD............................................................................................................... 2-5

[103] SET ANSWER MODE........................................................................................................ 2-7

[104] STATION NAME................................................................................................................. 2-9

[105] STATION SPEED DIAL.....................................................................................................2-11

[106] STATION SPEED DIAL NAME..........................................................................................2-13

[107] KEY EXTENDER ..............................................................................................................2-14

[108] STATION STATUS ............................................................................................................2-16

[109] DATE DISPLAY.................................................................................................................2-18

[110] STATION ON/OFF.............................................................................................................2-20

[111] PHONE RING TONE.........................................................................................................2-23

[112] ALARM REMINDER CLOCK.............................................................................................2-24

[113] VIEW MEMO NUMBER ....................................................................................................2-26

[114] PHONE VOLUME .............................................................................................................2-27

[115] SET PROGRAMMED MESSAGE .....................................................................................2-29

[116] ALARM AND MESSAGE ...................................................................................................2-30

[117] EDIT TEXT MESSAGE .....................................................................................................2-32

[118] CONFERENCE GROUP ...................................................................................................2-33

[119] CALLER ID DISPLAY........................................................................................................2-35

[120] LARGE LCD OPTIONS.....................................................................................................2-36

[121] PHONE LANGUAGE ........................................................................................................2-38

[122] NEWS DISPLAY SPEED ..................................................................................................2-40

[125] EXECUTIVE STATE..........................................................................................................2-41

[199] SHOW LICENSE STATUS................................................................................................2-43

[200] OPEN CUSTOMER PROGRAMMING..............................................................................2-44

[201] CHANGE CUSTOMER PASSCODE.................................................................................2-45

VIII

[202] CHANGE FEATURE PASSCODE.....................................................................................2-46

[203] ASSIGN UA DEVICE ........................................................................................................2-48

[204] COMMON BELL CONTROL .............................................................................................2-49

[205] ASSIGN LOUD BELL ........................................................................................................2-50

[206] BARGE-IN TYPE ..............................................................................................................2-51

[207] ASSIGN VM/AA PORT......................................................................................................2-52

OfficeServ 7100 Call Server Programming Guide

[209] ASSIGN ADD-ON MODULE .............................................................................................2-54

[210] CUSTOMER ON/OFF PER TENANT ...............................................................................2-55

[211] DOOR RING ASSIGNMENT .............................................................................................2-60

[214] DISA ALARM RINGING STATION ....................................................................................2-61

[217] TRAFFIC REPORT OPTION ............................................................................................2-62

[219] RELAY TYPE ....................................................................................................................2-64

[220] ISDN SERVICE TYPE ......................................................................................................2-65

[221] EXTENSION TYPE...........................................................................................................2-66

[222] FAX PAIR ..........................................................................................................................2-68

[224] WAKE-UP ANNOUNCEMENT ..........................................................................................2-69

[300] CUSTOMER ON/OFF PER STATION...............................................................................2-71

[301] ASSIGN STATION COS ....................................................................................................2-73

[302] PICKUP GROUPS ............................................................................................................2-75

[303] ASSIGN BOSS/SECRETARY ...........................................................................................2-76

[304] ASSIGN EXTENSION/TRUNK USE .................................................................................2-77

[305] ASSIGN FORCED CODE .................................................................................................2-79

[306] HOT LINE/OFF HOOK SELECTION.................................................................................2-80

[308] ASSIGN BACKGROUND MUSIC SOURCE .....................................................................2-81

[309] ASSIGN STATION MOH SOURCE ...................................................................................2-82

[310] LCR CLASS OF SERVICE ...............................................................................................2-83

[312] ALLOW CALLER ID ..........................................................................................................2-84

[314] CONFIRM OUTGOING CALL...........................................................................................2-85

[315] CUSTOMER SET RELOCATION......................................................................................2-86

[316] COPY STATION USABLE.................................................................................................2-89

[317] ASSIGN STATION/STATION USE ....................................................................................2-90

[318] DISTINCTIVE RINGING ...................................................................................................2-91

[319] BRANCH GROUP.............................................................................................................2-93

[320] PRESET FORWARD NO ANSWER..................................................................................2-94

[323] CALLING PARTY NUMBER..............................................................................................2-96

[326] RINGBACK TONE MESSAGE..........................................................................................2-97

[401] TRUNK LINE/PBX LINE..................................................................................................2-100

[402] TRUNK DIAL TYPE.........................................................................................................2-101

[403] TRUNK TOLL CLASS .....................................................................................................2-102

[404] TRUNK NAME ................................................................................................................2-104

[405] TRUNK CO TEL NUMBER .............................................................................................2-105

[406] TRUNK RING ASSIGNMENT .........................................................................................2-106

[407] FORCED TRUNK RELEASE ..........................................................................................2-107

[408] ASSIGN TRUNK MOH SOURCE....................................................................................2-108

[409] TRUNK STATUS READ ..................................................................................................2-109

[410] ASSIGN DISA TRUNK ....................................................................................................2-111

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[412] ASSIGN TRUNK SIGNAL ...............................................................................................2-112

[414] MPD/PRS SIGNAL .........................................................................................................2-113

[415] REPORT TRUNK ABANDON DATA ...............................................................................2-115

[417] E1/PRI CRC4 OPTION ................................................................................................... 2-116

[418] BRI AND PRI CARD RESTART ......................................................................................2-117

[419] BRI OPTIONS.................................................................................................................2-118

[420] PRI OPTIONS.................................................................................................................2-122

[421] MSN DIGIT .....................................................................................................................2-124

[422] TRUNK COS...................................................................................................................2-125

[423] S/T MODE.......................................................................................................................2-127

[424] BRI S0 MAPPING ...........................................................................................................2-128

[425] CID TRUNKS ..................................................................................................................2-129

[426] TRUNK GAIN CONTROL ...............................................................................................2-130

[428] ASSIGN TRUNK/TRUNK USE........................................................................................2-131

[432] SET H-TRK.....................................................................................................................2-132

[433] COST RATE....................................................................................................................2-133

[434] CONNECTION STATUS .................................................................................................2-134

[436] TRUNK TMC GAIN .........................................................................................................2-137

[437] 16TRK GAIN CONTROL.................................................................................................2-138

[500] SYSTEM-WIDE COUNTERS..........................................................................................2-139

[501] SYSTEM TIMERS...........................................................................................................2-141

[502] STATION-WIDE TIMERS................................................................................................2-147

[503] TRUNK-WIDE TIMERS...................................................................................................2-149

[504] PULSE MAKE/BREAK RATIO ........................................................................................2-152

[505] ASSIGN DATE AND TIME ..............................................................................................2-153

[506] TONE CADENCE............................................................................................................2-154

[507] ASSIGN RING PLAN TIME.............................................................................................2-156

[508] CALL COST....................................................................................................................2-158

[510] SLI RING CADENCE ......................................................................................................2-159

[511] MSG WAITING LAMP CADENCE...................................................................................2-161

[512] HOLIDAY ASSIGNMENT ................................................................................................2-162

[513] HOTEL TIMER................................................................................................................2-163

[514] TONE SOURCE..............................................................................................................2-164

[515] DAYLIGHT ASSIGNMENT..............................................................................................2-165

[600] ASSIGN OPERATOR GROUP........................................................................................2-166

[601] ASSIGN STATION GROUP ............................................................................................2-167

[602] STATION GROUP NAME................................................................................................2-172

[603] ASSIGN TRUNK GROUP ...............................................................................................2-173

[604] ASSIGN STATION TO PAGE ZONE ...............................................................................2-175

[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................2-176

OfficeServ 7100 Call Server Programming Guide

[606] ASSIGN SPEED BLOCK ................................................................................................2-177

[607] UCD OPTIONS ...............................................................................................................2-179

[608] ASSIGN REVIEW BLOCK ..............................................................................................2-183

[609] CALL LOG BLOCK .........................................................................................................2-184

[611] ALLOW TEXT MESSAGING ...........................................................................................2-185

[612] ALLOW GROUP CONFERENCE ...................................................................................2-186

[614] STATION/TRUNK USE GROUP .....................................................................................2-187

[615] MGI GROUP...................................................................................................................2-188

[616] MGI USER ......................................................................................................................2-190

[700] COPY COS CONTENTS ................................................................................................2-191

[701] ASSIGN COS CONTENTS .............................................................................................2-192

[702] TOLL DENY TABLE ........................................................................................................2-196

[703] TOLL ALLOWANCE TABLE ............................................................................................2-197

[704] ASSIGN WILD CHARACTER .........................................................................................2-199

[705] ASSIGN SYSTEM SPEED DIAL .....................................................................................2-200

[706] SYSTEM SPEED DIAL BY NAME ..................................................................................2-201

[707] AUTHORIZATION CODE................................................................................................2-203

[708] ACCOUNT CODE ...........................................................................................................2-204

[709] TOLL PASS CODE/SPECIAL CODE TABLE ..................................................................2-205

[710] LCR DIGIT TABLE ..........................................................................................................2-207

[711] LCR TIME TABLE............................................................................................................2-208

[712] LCR ROUTE TABLE .......................................................................................................2-209

[713] LCR MODIFY DIGIT TABLE ........................................................................................... 2-211

[714] DID NUMBER AND NAME TRANSLATION ....................................................................2-213

[715] PROGRAMMED STATION MESSAGE...........................................................................2-216

[716] UK LCR OPTION ............................................................................................................2-217

[717] UCD AGENT ID ..............................................................................................................2-219

[718] MY AREA CODE.............................................................................................................2-220

[719] IDLE DISPLAY ................................................................................................................2-221

[720] COPY KEY PROGRAMMING.........................................................................................2-222

[721] SAVE STATION KEY PROGRAMMING..........................................................................2-223

[722] STATION KEY PROGRAMMING....................................................................................2-224

[723] SYSTEM KEY PROGRAMMING ....................................................................................2-228

[724] DIAL NUMBERING PLAN...............................................................................................2-230

[725] SMDR OPTIONS ............................................................................................................2-236

[727] SYSTEM VERSION DISPLAY ........................................................................................2-239

[728] CID TRANSLATION TABLE ............................................................................................2-240

[740] STATION PAIR................................................................................................................2-241

[746] COSTING DIAL PLAN ....................................................................................................2-242

[747] RATE CALCULATION TABLE.........................................................................................2-244

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[750] VM CARD RESTART ......................................................................................................2-246

[751] ASSIGN MAILBOX..........................................................................................................2-248

[752] AUTO RECORD..............................................................................................................2-249

[753] WARNING DESTINATION ..............................................................................................2-251

[754] VM HALT.........................................................................................................................2-252

[755] VM ALARM .....................................................................................................................2-253

[756] ASSIGN VMMOH............................................................................................................2-254

[757] VM IN/OUT .....................................................................................................................2-255

[758] VM DAY/NIGHT ..............................................................................................................2-256

[759] CLI RINGING..................................................................................................................2-257

[760] ITEM COST TABLE ........................................................................................................2-259

[761] TAX RATE SETUP ..........................................................................................................2-261

[762] ROOM COST RATE........................................................................................................2-263

[763] SECOND LCR ................................................................................................................2-264

[800] ENABLE TECHNICIAN PROGRAM................................................................................2-266

[801] CHANGE TECHNICIAN PASSCODE .............................................................................2-267

[802] CUSTOMER ACCESS MMC NUMBER..........................................................................2-268

[805] TX LEVEL AND GAIN .....................................................................................................2-269

[806] CARD PRE-INSTALL......................................................................................................2-271

[807] PHONE VOLUME CONTROL.........................................................................................2-273

[810] HALT PROCESSING ......................................................................................................2-275

[811] RESET SYSTEM.............................................................................................................2-276

[812] SET COUNTRY CODE...................................................................................................2-277

[813] HOTEL OPERATION ......................................................................................................2-278

[815] CUSTOMER DATABASE COPY.....................................................................................2-279

[818] PROGRAM DOWNLOAD ...............................................................................................2-281

[819] MC FILE CONTROL .......................................................................................................2-282

[820] ASSIGN SYSTEM LINK ID .............................................................................................2-284

[821] ASSIGN NETWORK TRUNK ..........................................................................................2-285

[822] VIRTUAL EXTENSION TYPE.........................................................................................2-286

[823] ASSIGN NETWORK COS...............................................................................................2-288

[824] NETWORK DIAL TRANSLATION ...................................................................................2-290

[825] ASSIGN NETWORKING OPTIONS ................................................................................2-292

XII

[826] ASSIGN SYSTEM REFERENCE CLOCK.......................................................................2-294

[829] LAN PRINTER PARAMETERS.......................................................................................2-295

[830] ETHERNET PARAMETERS ...........................................................................................2-297

[831] MGI PARAMETERS........................................................................................................2-300

[832] VoIP ACCESS CODE......................................................................................................2-302

[833] VoIP IP TABLE ................................................................................................................2-304

[834] H.323 OPTIONS .............................................................................................................2-305

OfficeServ 7100 Call Server Programming Guide

[835] MGI DSP OPTIONS........................................................................................................2-307

[836] H.323 GK OPTIONS .......................................................................................................2-310

[837] SIP OPTIONS.................................................................................................................2-312

[839] SIP USER .......................................................................................................................2-316

[838] PRIVATE IP ADDRESSES..............................................................................................2-317

[840] IP PHONE INFORMATION .............................................................................................2-318

[841] SYSTEM IP OPTIONS....................................................................................................2-321

[845] WLAN PARAMETERS ....................................................................................................2-325

[846] WIP INFORMATION .......................................................................................................2-330

[848] WLAN IP/MAC LIST........................................................................................................2-332

[849] WLAN CONFIGURATION...............................................................................................2-333

[850] SYSTEM RESOURCE DISPLAY ....................................................................................2-335

[851] ALARM REPORTING......................................................................................................2-336

[852] SYSTEM ALARM ASSIGNMENTS .................................................................................2-338

[853] MAINTENANCE BUSY ...................................................................................................2-345

[854] DIAGNOSTIC TIME ........................................................................................................2-347

[856] TECH PROGRAMMING LOGS ......................................................................................2-348

[857] VIRTUAL CABINET SET.................................................................................................2-349

[859] HARDWARE VERSION DISPLAY ..................................................................................2-351

[861] SYSTEM OPTIONS ........................................................................................................2-352

[863] NODE INFO ....................................................................................................................2-355

[890] INITIALIZE PORT ...........................................................................................................2-356

ABBREVIATION I

A ~ C................................................................................................................................................I

D ~ I ................................................................................................................................................II

K ~ N..............................................................................................................................................III

O ~ S............................................................................................................................................. IV

T ~ V .............................................................................................................................................. V

W ~ X............................................................................................................................................ VI

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LIST OF FIGURES

Figure 1.1 24B LCD DCS Euro Phone ..................................................................................... 1-2

Figure 1.2 DS-5038S Phone .................................................................................................... 1-3

Figure 1.3 DS/ITP-5014D/5021D Phone .................................................................................. 1-4

Figure 1.4 DS-5014S/5007S Phone ......................................................................................... 1-5

LIST OF TABLES

Table 1.1 Station Level Programming list ................................................................................. 1-7

Table 1.2 System Related MMC list.......................................................................................... 1-8

Table 1.3 Station Related MMC list........................................................................................... 1-9

Table 1.4 Trunk Related MMC list........................................................................................... 1-10

Table 1.5 Timer and Tone Related MMC list ............................................................................1-11

Table 1.6 Group Related MMC list...........................................................................................1-11

Table 1.7 Tables, Codes, AA, DECT and VM MMC list........................................................... 1-12

Table 1.8 Technician Level Programming list.......................................................................... 1-14

Table 1.9 Alphabetically arranged Programming list............................................................... 1-16

Table 1.10 Phone Function Programming list ......................................................................... 1-23

Table 1.11 Networking Function Programming list.................................................................. 1-24

Table 1.12 VoIP Function Programming list............................................................................ 1-24

Table 1.13 WLAN Function Programming list ......................................................................... 1-25

Table 1.14 LCR Function Programming list ............................................................................ 1-25

Table 1.15 Auto Attendant/Voice Mail Function Programming list........................................... 1-26

Table 1.16 Diagnosis Function Programming list.................................................................... 1-27

Table 1.17 Hotel Function Programming list ........................................................................... 1-27

XIV

OfficeServ 7100 Call Server Programming Guide

CHAPTER 1. Overview of MMC Pro-

gramming

In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed.

1.1 Introduction to Programming

The MMC means the changes on the data that is used for the system operation program. The MMC can be divided into programmable one and non-programmable one. The programmable MMC is classified into 3 levels, such as technician, operator, and station level. The technician level programming and the operator level programming require a passcode for each level and the station level programming does not require a passcode.

Program List by User’s Level For more information about the programming level, refer to ‘1.4 Program List by

User’s Level’ of this chapter.

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Vol

Butt

Soft

Butt

(3)

LCD

Pullout Di

1.2 Digital Phones

You need a digital display(LCD) phone in order to carry out programming. These include DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in the following sections. All use special programming buttons to select options on the display screen.

1.2.1 DCS Euro Phones

ume Control Buttons

Volume control for handset,

ring, speaker, etc

For hands-free operation. Used in place of handset

Used to activate features via the display

Dial Button

peake

ons

Hold Button

Transfer Button

cro

Used to select start menu and scroll through display options

Recall Button

ANS/RLS Button

rogrammable Buttons

With tri-coloured LEDs:

24B = 16 12B = 8

Memor

Button

Redial Button DND Button

Speaker Button

rogrammable Buttons

With red LEDs:

24B = 8, 12B = 4, 6B = 6

Microphone

Tray

rectory

Figure 1.1 24B LCD DCS Euro Phone

24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top;

right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A–F’ used for programming.

12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. But-

tons 7 to 12 are special buttons ‘A–F’ used for programming.

6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top;

right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A–C’ and buttons 4 to 6 are special buttons ‘D–F’ used for programming.

1-2

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

The special buttons are referred to within the relevant MMCs. For example, button ‘A’ is used to toggle between uppercase and lowercase characters when entering text on the display.

All programmable buttons can be programmed with functions as required.

The left soft button is used to save data or to move the cursor in the LCD display to the left. The right soft button is used to save data or to move the cursor in the display to the right. Other buttons also have special functions when in programming mode:

y ANS/RLS Button: Select ‘ALL’ option for making changes to all—rather than

individual—stations/trunks/etc.

y Hold Button: Clear an entry in the display. y Volume Buttons: Scroll through display options. y Transfer Button: Enter MMC programming mode or store data and exit programming

mode.

y Speaker Button: Store data and advance to next MMC.

1.2.2 DS/ITP-5000 Series Phones

These include the DS-5038S, DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5014S, and DS-5007S. Examples are shown in the figures below.

Speaker

A Button

Dial Buttons

Speaker Button

Hold Button

Microphone

Programmable Buttons(21)

Soft Buttons

Scroll Button

Telephone Status Indicator

LCD Display

Volume Buttons

Redial Button Conference Button

Transfer Button

Programmable Buttons(17)

Figure 1.2 DS-5038S Phone

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A Button

Speaker

eaker Button

Dial Buttons Hold Button Microphone

DS/ITP-5014D

(Programmable Buttons: 14)

A Button

DS-/ITP5021D

(Programmable Buttons: 21)

Programmable Buttons

Soft Buttons

Scroll Button Telephone

Status Indicator LCD Display

Volume Button

Redial Button Conference Button

Transfer Button Navigation Button

Figure 1.3 DS/ITP-5014D/5021D Phone

1-4

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

(Programmable Buttons: 14)

A Button

Programmable Buttons

Speaker

Dial Buttons

Speaker Button

Hold Button Microphone

DS-5014S

DS-5007S

(Programmable Buttons: 7)

A Button

Soft Buttons

Scroll Button

Status Indicator

LCD screen

Volume Button

Redial Button

Conference Button

Transfer Button

Figure 1.4 DS-5014S/5007S Phone

The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be programmed with functions. Also, there are several other function buttons: the dial buttons, the volume control buttons, the redial button that allows you to redial the last phone number dialled, the conference button for setting up conference calls, the transfer button used to transfer a call to another station, the hold button to hold a call, the speaker button, and the navigation buttons for easy selection of phone options and menus.

The LCD displays the station status and various other kinds of information. Using three colors(red, green, and yellow) the station status indicator displays the current status of station.

When programming, other functions programmed on buttons are as follows:

y Volume Buttons: Scroll through items in the display. y Redial Button: Select ‘ALL’ option for making changes to all, rather than individual,

stations/trunks/etc.

y Soft Buttons: Save data or move the cursor left and right. y Speaker Button: Save data and proceed to the next program. y Hold Button: Erase the previously entered item. y A Button: Select uppercase or lowercase text. y Transfer Button: Enter the programming mode.

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Using large LCD Phones

Large LCD phones(DS/ITP-5012L) do not have programmable buttons.

Instead, they display programming functions on the LCD to be selected via the selection buttons. Refer to your keyset user guide for more information.

1.3 Cautions in Programming

y Programming can be done only while the handset is placed on the phone in idle state. y Full programming can be done on any digital LCD phone. y Only station level programming is allowed on a phone that does not have an

LCD display.

y If the LCD displays an ‘INVALID DATA’ message while programming, reenter the

correct data.

y If no button is pressed for a certain period of time during programming

(default is 60 seconds), the phone returns to the idle state from programming mode.

y Programming mode halts if the handset is picked up or the Transfer button is

pressed or the phone is unplugged. Any data previously entered in the display is saved.

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OfficeServ 7100 Call Server Programming Guide

1.4 Program List by User’s Level

The MMC program can be divided into programmable one and non-programmable one. The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced.

1.4.1 Station Level Programming

Programming can be done for only station level programs.

Table 1.1 Station Level Programming list

MMC No. MMC Name

MMC: 100 STATION LOCK

MMC: 101 CHANGE USER PASSCODE

MMC: 102 CALL FORWARD

MMC: 103 SET ANSWER MODE

MMC: 104 STATION NAME

MMC: 105 STATION SPEED DIAL

MMC: 106 STATION SPEED DIAL NAME

MMC: 107 KEY EXTENDER

MMC: 108 STATION STATUS

MMC: 109 DATE DISPLAY

MMC: 110 STATION ON/OFF

MMC: 111 PHONE RING TONE

MMC: 112 ALARM REMINDER CLOCK

MMC: 113 VIEW MEMO NUMBER

MMC: 114 PHONE VOLUME

MMC: 115 SET PROGRAMMED MESSAGE

MMC: 116 ALARM AND MESSAGE

MMC: 117 EDIT TEXT MESSAGE

MMC: 118 CONFERENCE GROUP

MMC: 119 CALLER ID DISPLAY

MMC: 120 LARGE LCD OPTIONS

MMC: 121 PHONE LANGUAGE

MMC: 122 NEWS DISPLAY SPEED

MMC: 125 EXECUTIVE STATE

MMC: 199 SHOW LICENSE

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1.4.2 Operator Level Programming

A technician can do programming within the range set by the MMC [802] CUSTOMER ACCESS MMC NUMBER. Programming is allowed for any phone within the tenant group, but it can be done for only one phone at a time.

1.4.2.1 System Related MMC

The MMC programs related to the function of the system are as follows:

Table 1.2 System Related MMC list

MMC No. MMC Name

MMC: 200 OPEN CUSTOMER PROGRAMMING

MMC: 201 CHANGE CUSTOMER PASSCODE

MMC: 202 CHANGE FEATURE PASSCODE

MMC: 203 ASSIGN UA DEVICE

MMC: 204 COMMON BELL CONTROL

MMC: 205 ASSIGN LOUD BELL

MMC: 206 BARGE-IN TYPE

MMC: 207 ASSIGN VM/AA PORT

MMC: 208 ASSIGN RING TYPE

MMC: 209 ASSIGN ADD-ON MODULE

MMC: 210 CUSTOMER ON/OFF PER TENANT

MMC: 211 DOOR RING ASSIGNMENT

MMC: 214 DISA ALARM RINGING STATION

MMC: 217 TRAFFIC REPORT OPTION

MMC: 219 RELAY TYPE

MMC: 220 ISDN SERVICE TYPE

MMC: 221 EXTENSION TYPE

MMC: 222 FAX PAIR

MMC: 224 WAKE-UP ANNOUNCEMENT

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1.4.2.2 Station Related MMC

The MMC programs related to the function of the station are as follows:

MMC No. MMC Name

MMC: 300 CUSTOMER ON/OFF PER STATION

MMC: 301 ASSIGN STATION COS

MMC: 302 PICKUP GROUPS

MMC: 303 ASSIGN BOSS/SECRETARY

MMC: 304 ASSIGN EXTENSION/TRUNK USE

MMC: 305 ASSIGN FORCED CODE

MMC: 306 HOT LINE/OFF HOOK SELECTION

MMC: 308 ASSIGN BACKGROUND MUSIC SOURCE

MMC: 309 ASSIGN STATION MOH SOURCE

OfficeServ 7100 Call Server Programming Guide

Table 1.3 Station Related MMC list

MMC: 310 LCR CLASS OF SERVICE

MMC: 312 ALLOW CALLER ID

MMC: 314 CONFIRM OUTGOING CALL

MMC: 315 CUSTOMER SET RELOCATION

MMC: 316 COPY STATION USABLE

MMC: 317 ASSIGN STATION/STATION USE

MMC: 318 DISTINCTIVE RINGING

MMC: 319 BRANCH GROUP

MMC: 320 PRESET FORWARD NO ANSWER

MMC: 323 CALLING PARTY NUMBER

MMC: 326 RBT MESSAGE

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1.4.2.3 Trunk Related MMC

The MMC programs related to the function of the trunk are as follows:

MMC No. MMC Name

MMC: 400 CUSTOMER ON/OFF PER TRUNK

MMC: 401 TRUNK LINE/PBX LINE

MMC: 402 TRUNK DIAL TYPE

MMC: 403 TRUNK TOLL CLASS

MMC: 404 TRUNK NAME

MMC: 405 TRUNK CO TEL NUMBER

MMC: 406 TRUNK RING ASSIGNMENT

MMC: 407 FORCED TRUNK RELEASE

MMC: 408 ASSIGN TRUNK MOH SOURCE

Table 1.4 Trunk Related MMC list

MMC: 409 TRUNK STATUS READ

MMC: 410 ASSIGN DISA TRUNK

MMC: 412 ASSIGN TRUNK SIGNAL

MMC: 414 MPD/PRS SIGNAL

MMC: 415 REPORT TRUNK ABANDON DATA

MMC: 417 E1/PRI CRC4

MMC: 418 BRI & PRI CARD RESTART

MMC: 419 BRI OPTIONS

MMC: 420 PRI OPTIONS

MMC: 421 MSN DIGIT

MMC: 422 TRUNK COS

MMC: 423 S/T MODE

MMC: 424 BRI S0 MAPPING

MMC: 425 CID TRUNKS

MMC: 426 TRUNK GAIN CONTROL

MMC: 428 ASSIGN TRUNK/TRUNK USE

MMC: 432 SET H-TRK

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MMC: 433 COST RATE

MMC: 434 CONNECTION STATUS

MMC: 436 TRUNK TMC GAIN

MMCL 437 16TRK GAIN

Samsung Business Communications

1.4.2.4 Timer and Tone Related MMC

The MMC programs related to the function of the timer and tone are as follows:

Table 1.5 Timer and Tone Related MMC list

MMC No. MMC Name

MMC: 500 SYSTEM-WIDE COUNTERS

MMC: 501 SYSTEM TIMERS

MMC: 502 STATION-WIDE TIMERS

MMC: 503 TRUNK-WIDE TIMERS

MMC: 504 PULSE MAKE/BREAK RATIO

MMC: 505 ASSIGN DATE AND TIME

MMC: 506 TONE CADENCE

MMC: 507 ASSIGN RING PLAN TIME

MMC: 508 CALL COST

OfficeServ 7100 Call Server Programming Guide

MMC: 510 SLI RING CADENCE

MMC: 511 MSG WAITING LAMP CADENCE

MMC: 512 HOLIDAY ASSIGNMENT

MMC: 513 HOTEL TIMER

MMC: 514 TONE SOURCE

MMC: 515 DAYLIGHT ASSIGNMENT

1.4.2.5 Group Related MMC

The MMC programs related to the function of a group are as follows:

MMC No. MMC Name

MMC: 600 ASSIGN OPERATOR GROUP

MMC: 601 ASSIGN STATION GROUP

MMC: 602 STATION GROUP NAME

MMC: 603 ASSIGN TRUNK GROUP

MMC: 604 ASSIGN STATION TO PAGE ZONE

Table 1.6 Group Related MMC list

MMC: 605 ASSIGN EXTERNAL PAGE ZONE

MMC: 606 ASSIGN SPEED BLOCK

MMC: 607 UCD OPTIONS

MMC: 608 ASSIGN REVIEW BLOCK

MMC: 609 CALL LOG BLOCK

MMC: 611 ALLOW TEXT MESSAGING

MMC: 612 ALLOW GROUP CONFERENCE

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Table 1.6 Group Related MMC list(continued)

MMC No. MMC Name

MMC: 614 STATION/TRUNK USE GROUP

MMC: 615 MGI GROUP

MMC: 616 MGI USER

1.4.2.6 Tables, Codes, AA, DECT and VM MMC

The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows:

Table 1.7 Tables, Codes, AA, DECT and VM MMC list

MMC No. MMC Name

MMC: 700 COPY COS CONTENTS

MMC: 701 ASSIGN COS CONTENTS

MMC: 702 TOLL DENY TABLE

MMC: 703 TOLL ALLOWANCE TABLE

MMC: 704 ASSIGN WILD CHARACTER

MMC: 705 ASSIGN SYSTEM SPEED DIAL

MMC: 706 SYSTEM SPEED DIAL BY NAME

MMC: 707 AUTHORIZATION CODE

MMC: 708 ACCOUNT CODE

MMC: 709 TOLL PASS CODE/SPECIAL CODE TABLE

MMC: 710 LCR DIGIT TABLE

MMC: 711 LCR TIME TABLE

MMC: 712 LCR ROUTE TABLE

MMC: 713 LCR MODIFY DIGIT TABLE

MMC: 714 DID NUMBER AND NAME TRANSLATION

MMC: 715 PROGRAMMED STATION MESSAGE

MMC: 716 UK LCR OPTION

MMC: 717 UCD AGENT ID

MMC: 718 MY AREA CODE

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MMC: 719 IDLE DISPLAY

MMC: 720 COPY KEY PROGRAMMING

MMC: 721 SAVE STATION KEY PROGRAMMING

MMC: 722 STATION KEY PROGRAMMING

MMC: 723 SYSTEM KEY PROGRAMMING

MMC: 724 DIAL NUMBERING PLAN

MMC: 725 SMDR OPTIONS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Table 1.7 Tables, Codes, AA, DECT and VM MMC list(continued)

MMC No. MMC Name

MMC: 727 SYSTEM VERSION DISPLAY

MMC: 728 CID TRANSLATION TABLE

MMC: 740 STATION PAIR

MMC: 746 COSTING DIAL PLAN

MMC: 747 RATE CALCULATION TABLE

MMC: 750 VM CARD RESTART

MMC: 751 ASSIGN MAILBOX

MMC: 752 AUTO RECORD

MMC: 753 WARNING DESTINATION

MMC: 754 VM HALT

MMC: 755 VM ALARM

MMC: 756 ASSIGN VMMOH

MMC: 757 VM IN/OUT

MMC: 758 VM DAY/NIGHT

MMC: 759 CLI RINGING

MMC: 760 ITEM COST TABLE

MMC: 761 TAX RATE SETUP

MMC: 762 ROOM COST RATE

MMC: 763 SECOND LCR

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1.4.3 Technician Level Programming

This level is allowed to program every level of program. This level of programming can be done on every phone within the system, but it can be done for only one phone at a time.

Table 1.8 Technician Level Programming list

MMC No. MMC Name

MMC: 800 ENABLE TECHNICIAN PROGRAM

MMC: 801 CHANGE TECHNICIAN PASSCODE

MMC: 802 CUSTOMER ACCESS MMC NUMBER

MMC: 804 SYS. I/O MODE

MMC: 805 TX LEVEL AND GAIN

MMC: 806 CARD PRE-INSTALL

MMC: 807 PHONE VOLUME CONTROL

MMC: 810 HALT PROCESSING

MMC: 811 RESET SYSTEM

MMC: 812 SET COUNTRY CODE

MMC: 813 HOTEL OPERATION

MMC: 815 CUSTOMER DATABASE COPY

MMC: 818 PROGRAM DOWNLOAD

MMC: 819 MC FILE CONTROL

MMC: 820 ASSIGN SYSTEM LINK ID

MMC: 821 ASSIGN NETWORK TRUNK

MMC: 822 VIRTUAL EXTENSION TYPE

MMC: 823 ASSIGN NETWORK COS

MMC: 824 NETWORK DIAL TRANSLATION

MMC: 825 ASSIGN NETWORKING OPTIONS

MMC: 826 ASSIGN SYSTEM REFERENCE CLOCK

MMC: 829 LAN PRINTER PARAMETERS

MMC: 830 ETHERNET PARAMETERS

MMC: 831 MGI PARAMETERS

MMC: 832 VoIP ACCESS CODE

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MMC: 833 VoIP IP TABLE

MMC: 834 H.323 OPTIONS

MMC: 835 MGI DSP OPTIONS

MMC: 836 H.323 GK OPTIONS

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

Table 1.8 Technician Level Programming list(continued)

MMC No. MMC Name

MMC: 837 SIP OPTIONS

MMC: 838 PRIVATE IP ADDRESSES

MMC: 839 SIP USER

MMC: 840 IP PHONE INFORMATION

MMC: 841 SYSTEM IP OPTIONS

MMC: 845 WLAN PARAMETERS

MMC: 846 WIP INFORMATION

MMC: 848 WLAN IP/MAC LIST

MMC: 849 WLAN CONFIGURATION

MMC: 850 SYSTEM RESOURCE DISPLAY

MMC: 851 ALARM REPORTING

MMC: 852 SYSTEM ALARM ASSIGNMENTS

MMC: 853 MAINTENANCE BUSY

MMC: 854 DIAGNOSTIC TIME

MMC: 856 TECH PROGRAMMING LOGS

MMC: 857 VIRTUAL CABINET

MMC: 859 HARDWARE VERSION DISPLAY

MMC: 861 SYSTEM OPTIONS

MMC: 863 NODE INFO

MMC: 890 INITIALIZE PORT

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1.5 Programming List by Name

This programming list is arranged alphabetically

Table 1.9 Alphabetically arranged Programming list

MMC Name MMC No.

ACCOUNT CODE MMC: 708

ALARM AND MESSAGE MMC: 116

ALARM REMINDER CLOCK MMC: 112

ALARM REPORTING MMC: 851

ALLOW CALLER ID MMC: 312

ALLOW GROUP CONFERENCE MMC: 612

ALLOW TEXT MESSAGING MMC: 611

ASSIGN ADD ON MODULE MMC: 209

ASSIGN BACKGROUND MUSIC SOURCE MMC: 308

ASSIGN BOSS/SECRETARY MMC: 303

ASSIGN COS CONTENTS MMC: 701

ASSIGN DATE AND TIME MMC: 505

ASSIGN DISA TRUNK MMC: 410

ASSIGN EXTENSION/TRUNK USE MMC: 304

ASSIGN EXTERNAL PAGE ZONE MMC: 605

ASSIGN FORCED CODE MMC: 305

ASSIGN LOUD BELL MMC: 205

ASSIGN MAILBOX MMC: 751

ASSIGN NETWORK COS MMC: 823

ASSIGN NETWORK TRUNK MMC: 821

ASSIGN NETWORKING OPTIONS MMC: 825

ASSIGN OPERATOR GROUP MMC: 600

ASSIGN REVIEW BLOCK MMC: 608

ASSIGN RING PLAN TIME MMC: 507

ASSIGN RING TYPE MMC: 208

ASSIGN SPEED BLOCK MMC: 606

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ASSIGN STATION COS MMC: 301

ASSIGN STATION GROUP MMC: 601

ASSIGN STATION MOH SOURCE MMC: 309

ASSIGN STATION TO PAGE ZONE MMC: 604

ASSIGN STATION/STATION USE MMC: 317

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OfficeServ 7100 Call Server Programming Guide

Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

ASSIGN SYSTEM LINK ID MMC: 820

ASSIGN SYSTEM REFERENCE CLOCK MMC: 826

ASSIGN SYSTEM SPEED DIAL MMC: 705

ASSIGN TRUNK GROUP MMC: 603

ASSIGN TRUNK MOH SOURCE MMC: 408

ASSIGN TRUNK SIGNAL MMC: 412

ASSIGN TRUNK/TRUNK USE MMC: 428

ASSIGN UA DEVICE MMC: 203

ASSIGN VMMOH MMC: 756

ASSIGN VM/AA PORT MMC: 207

ASSIGN WILD CHARACTER MMC: 704

AUTHORIZATION CODE MMC: 707

AUTO RECORD MMC: 752

BARGE-IN TYPE MMC: 206

BRANCH GROUP MMC: 319

BRI & PRI CARD RESTART MMC: 418

BRI OPTIONS MMC: 419

BSI RF CARRIER MMC: 747

BRI S0 MAPPING MMC: 424

CALL COST MMC: 508

CALL FORWARD MMC: 102

CALL LOG BLOCK MMC: 609

CALLER ID DISPLAY MMC: 119

CALLING PARTY NUMBER MMC: 323

CARD PRE-INSTALL MMC: 806

CHANGE CUSTOMER PASSCODE MMC: 201

CHANGE FEATURE PASSCODE MMC: 202

CHANGE TECHNICIAN PASSCODE MMC: 801

CHANGE USER PASSCODE MMC: 101

CID TRANSLATION TABLE MMC: 728

CID TRUNKS MMC: 425

CLI RINGING MMC: 759

COMMON BELL CONTROL MMC: 204

CONFERENCE GROUP MMC: 118

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Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

CONFIRM OUTGOING CALL MMC: 314

CONNECTION STATUS MMC: 434

COPY COS CONTENTS MMC: 700

COPY KEY PROGRAMMING MMC: 720

COPY STATION USABLE MMC: 316

COST RATE MMC: 433

COSTING DIAL PLAN MMC: 746

CUSTOMER ACCESS MMC NUMBER MMC: 802

CUSTOMER DATABASE COPY MMC: 815

CUSTOMER ON/OFF PER STATION MMC: 300

CUSTOMER ON/OFF PER TENANT MMC: 210

CUSTOMER ON/OFF PER TRUNK MMC: 400

CUSTOMER SET RELOCATION MMC: 315

DATE DISPLAY MMC: 109

DAYLIGHT ASSIGNMENT MMC: 515

DIAGNOSTIC TIME MMC: 854

DIAL NUMBERING PLAN MMC: 724

DID NUMBER AND NAME TRANSLATION MMC: 714

DISA ALARM RINGING STATION MMC: 214

DISTINCTIVE RINGING MMC: 318

DOOR RING ASSIGNMENT MMC: 211

E1/PRI CRC4 OPTION MMC: 417

EDIT TEXT MESSAGE MMC: 117

ENABLE TECHNICIAN PROGRAM MMC: 800

ETHERNET PARAMETERS MMC: 830

EXECUTIVE STATE MMC: 125

EXTENSION TYPE MMC: 221

FAX PAIR MMC: 222

FORCED TRUNK RELEASE MMC: 407

H.323 GK OPTIONS MMC: 836

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H.323 OPTIONS MMC: 834

HALT PROCESSING MMC: 810

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OfficeServ 7100 Call Server Programming Guide

Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

HARDWARE VERSION DISPLAY MMC: 859

HOLIDAY ASSIGNMENT MMC: 512

HOT LINE/OFF HOOK SELECTION MMC: 306

HOTEL OPERATION MMC: 813

HOTEL TIMER MMC: 513

IDLE DISPLAY MMC: 719

INITIALIZE PORT MMC: 890

IP PHONE INFORMATION MMC: 840

ISDN SERVICE TYPE MMC: 220

ITEM COST TABLE MMC: 760

KEY EXTENDER MMC: 107

LAN PRINTER PARAMETERS MMC: 829

LARGE LCD OPTIONS MMC: 120

LCR CLASS OF SERVICE MMC: 310

LCR DIGIT TABLE MMC: 710

LCR MODIFY DIGIT TABLE MMC: 713

LCR ROUTE TABLE MMC: 712

LCR TIME TABLE MMC: 711

MAINTENANCE BUSY MMC: 853

MGI DSP OPTIONS MMC: 835

MGI GROUP MMC: 615

MGI PARAMETERS MMC: 831

MGI USER MMC: 616

MPD/PRS SIGNAL MMC: 414

MSG WAITING LAMP CADENCE MMC: 511

MSN DIGIT MMC: 421

MY AREA CODE MMC: 718

NETWORK DIAL TRANSLATION MMC: 824

NEWS DISPLAY SPEED MMC: 122

NODE INFO MMC: 863

OPEN CUSTOMER PROGRAMMING MMC: 200

PHONE LANGUAGE MMC: 121

PHONE RING TONE MMC: 111

PHONE VOLUME MMC: 114

PHONE VOLUME CONTROL MMC: 807

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Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

PICKUP GROUPS MMC: 302

PRESET FORWARD NO ANSWER MMC: 320

PRI OPTIONS MMC: 420

PRIVATE IP ADDRESSES MMC: 838

PROGRAM DOWNLOAD MMC: 818

PROGRAMMED STATION MESSAGE MMC: 715

PULSE MAKE/BREAK RATIO MMC: 504

RATE CALCULATION TABLE MMC: 747

RBT MESSAGE MMC: 326

RELAY TYPE MMC: 219

REPORT TRUNK ABANDON DATA MMC: 415

RESET SYSTEM MMC: 811

ROOM COST RATE MMC: 762

S/T MODE MMC: 423

SAVE STATION KEY PROGRAMMING MMC: 721

SECOND LCR MMC: 763

SET ANSWER MODE MMC: 103

SET COUNTRY CODE MMC: 812

SET H-TRK MMC: 432

SET PROGRAMMED MESSAGE MMC: 115

SHOW LICENSE MMC: 199

SIP OPTIONS MMC: 837

SIP USER MMC: 839

SLI RING CADENCE MMC: 510

MC FILE CONTROL MMC: 819

SMDR OPTIONS MMC: 725

STATION GROUP NAME MMC: 602

STATION KEY PROGRAMMING MMC: 722

STATION LOCK MMC: 100

STATION NAME MMC: 104

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STATION ON/OFF MMC: 110

STATION PAIR MMC: 740

STATION SPEED DIAL MMC: 105

STATION SPEED DIAL NAME MMC: 106

STATION STATUS MMC: 108

STATION/TRUNK USE GROUP MMC: 614

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OfficeServ 7100 Call Server Programming Guide

Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

STATION-WIDE TIMERS MMC: 502

SYSTEM ALARM ASSIGNMENTS MMC: 852

SYSTEM KEY PROGRAMMING MMC: 723

SYSTEM SIO MODE MMC: 804

SYSTEM IP OPTIONS MMC: 841

SYSTEM OPTIONS MMC: 861

SYSTEM RESOURCE DISPLAY MMC: 850

SYSTEM SPEED DIAL BY NAME MMC: 706

SYSTEM TIMERS MMC: 501

SYSTEM VERSION DISPLAY MMC: 727

SYSTEM-WIDE COUNTERS MMC: 500

TAX RATE SETUP MMC: 761

TECH PROGRAMMING LOGS MMC: 856

TOLL ALLOWANCE TABLE MMC: 703

TOLL DENY TABLE MMC: 702

TOLL PASS CODE/SPECIAL CODE TABLE MMC: 709

TONE CADENCE MMC: 506

TONE SOURCE MMC: 514

TRAFFIC REPORT OPTION MMC: 217

TRUNK CO TEL NUMBER MMC: 405

TRUNK COS MMC: 422

TRUNK DIAL TYPE MMC: 402

TRUNK GAIN CONTROL MMC: 426

TRUNK LINE/PBX LINE MMC: 401

TRUNK NAME MMC: 404

TRUNK RING ASSIGNMENT MMC: 406

TRUNK STATUS READ MMC: 409

TRUNK TMC GAIN MMC: 436

TRUNK TOLL CLASS MMC: 403

TRUNK-WIDE TIMERS MMC: 503

TX LEVEL AND GAIN MMC: 805

UCD AGENT ID MMC: 717

UCD OPTIONS MMC: 607

UK LCR OPTION MMC: 716

VIEW MEMO NUMBER MMC: 113

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Table 1.9 Alphabetically arranged Programming list(continued)

MMC Name MMC No.

VIRTUAL EXTENSION TYPE MMC: 822

VM ALARM MMC: 755

VM CARD RESTART MMC: 750

VM DAY/NIGHT MMC: 758

VM HALT MMC: 754

VM IN/OUT MMC: 757

VoIP ACCESS CODE MMC: 832

VoIP IP TABLE MMC: 833

WAKE-UP ANNOUNCEMENT MMC: 224

WARNING DESTINATION MMC: 753

WIP INFORMATION MMC: 846

WLAN CONFIGURATION MMC: 849

WLAN IP/MAC LIST MMC: 848

WLAN PARAMETERS MMC: 845

16TRK GAIN MMC: 437

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1.6 Program List by Function

This section describes MMC programs are classified by the function of the OfficeServ

7100.

1.6.1 Phone Function

The MMC programs related to the function of a phone that is connected with the OfficeServ 7100 are as follows:

Table 1.10 Phone Function Programming list

MMC Program No. Program Description

MMC: 100 STATION LOCK

MMC: 101 CHANGE USER PASSCODE

MMC: 102 CALL FORWARD

MMC: 103 SET ANSWER MODE

OfficeServ 7100 Call Server Programming Guide

MMC: 104 STATION NAME

MMC: 105 STATION SPEED DIAL

MMC: 106 STATION SPEED DIAL NAME

MMC: 107 KEY EXTENDER

MMC: 108 STATION STATUS

MMC: 109 DATE DISPLAY

MMC: 110 STATION ON/OFF

MMC: 111 PHONE RING TONE

MMC: 112 ALARM REMINDER CLOCK

MMC: 114 PHONE VOLUME

MMC: 115 SET PROGRAMMED MESSAGE

MMC: 116 ALARM AND MESSAGE

MMC: 119 CALLER ID DISPLAY

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1.6.2 Networking Function

The MMC programs related to the function of networking are as follows:

Table 1.11 Networking Function Programming list

MMC Program No. Program Description

MMC: 820 ASSIGN SYSTEM LINK ID

MMC: 821 ASSIGN NETWORK TRUNK

MMC: 822 SET VIRTUAL EXTENSION TYPE

MMC: 823 ASSIGN NETWORK COS

MMC: 824 NETWORK DIAL TRANSLATION

MMC: 825 ASSIGN NETWORKING OPTION

MMC: 829 LAN PRINTER PARAMETER

MMC: 830 ETHERNET PARAMETERS

MMC: 837 SIP OPTIONS

MMC: 840 IP PHONE INFORMATIONES

MMC: 841 SYSTEM IP OPTIONS

1.6.3 VoIP Function

The MMC programs related to the function of VoIP(Voice over Internet Protocol) are as follows:

MMC Program No. Program Description

MMC: 831 MGI PARAMETERS

MMC: 832 VOIP ACCESS CODE

MMC: 833 VoIP IP TABLE

MMC: 834 H.323 OPTIONS

Table 1.12 VoIP Function Programming list

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Table 1.12 VoIP Function Programming list(continued)

MMC Program No. Program Description

MMC: 835 MGI DSP OPTIONS

MMC: 836 H.323 GK OPTIONS

1.6.4 WLAN Function

The MMC programs related to the function of WLAN(Wireless Local Area Network) are as follows:

Table 1.13 WLAN Function Programming list

MMC Program No. Program Description

MMC: 845 WLAN PARAMETER

MMC: 846 WIP INFORMATION

MMC: 848 WLAN IP/MAC LIST

OfficeServ 7100 Call Server Programming Guide

MMC: 849 WLAN CONFIGURATION

1.6.5 LCR Function

The MMC programs related to the function of LCR(Least Cost Routing) are as follows:

MMC Program No. Program Description

MMC: 710 LCR DIGIT TABLE

MMC: 711 LCR TIME TABLE

MMC: 712 LCR ROUTE TABLE

MMC: 713 LCR MODIFY DIGIT TABLE

MMC: 763 SECOND LCR

Table 1.14 LCR Function Programming list

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1.6.6 Auto Attendant/Voice Mail Function

The MMC programs related to the function of AA(Auto Attendant) or VM(Voice Mail) are as follows:

Table 1.15 Auto Attendant/Voice Mail Function Programming list

MMC Program No. Program Description

MMC: 207 ASSIGN VM/AA PORT

MMC: 215 VOICE DIALLER OPTIONS

MMC: 216 VOICE DIALLER ASSIGNMENTS

MMC: 730 AA RECORD GAIN

MMC: 731 AA RAM CLEAR

MMC: 732 AA TRANSLATION TABLE

MMC: 733 AA PLAN TABLE

MMC: 735 AA USE TABLE

MMC: 736 AUTO ATTENDANT MESSAGE MATCH

MMC: 739 ASSIGN AA MOH

MMC: 750 VM CARD RESTART

MMC: 751 ASSIGN MAILBOX

MMC: 752 AUTO RECORD

MMC: 753 WARNING DESTINATION

MMC: 754 VM HALT

MMC: 755 VM ALARM

MMC: 756 ASSIGN VM MOH

MMC: 757 VM IN/OUT

MMC: 758 VM DAY/NIGHT

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Samsung Business Communications

1.6.7 Diagnosis Function

The MMC programs related to the function of diagnosing the system are as follows:

Table 1.16 Diagnosis Function Programming list

MMC Program No. Program Description

MMC: 434 CONNECTION STATUS

MMC: 851 ALARM REPORTING

MMC: 852 SYSTEM ALARM ASSIGNMENTS

MMC: 853 MAINTENANCE BUSY

MMC: 854 DIAGNOSTIC TIME

MMC: 890 INITIALIZE PORT

1.6.8 Hotel Function

The MMC programs related to the function of a hotel are as follows:

Table 1.17 Hotel Function Programming list

OfficeServ 7100 Call Server Programming Guide

MMC Program No. Program Description

MMC: 221 TRAFFIC REPORT OPTION

MMC: 222 EXTENSION TYPE

MMC: 433 COST RATE

MMC: 513 HOTEL TIMER

MMC: 748 COSTING DIAL PLAN

MMC: 749 RATE CALCULATION TABLE

MMC: 760 ITEM COST TABLE

MMC: 761 TAX RATE SETUP

MMC: 762 ROOM COST RATE

Samsung Business Communications 1-27

OfficeServ 7100 Call Server Programming Guide

CHAPTER 2. MMC Programming

This chapter describes how to use each MMC program as it was listed.

2.1 Overview of Programming Procedure

The order of programming will be discussed before explaining programming method of each list. Please read the description carefully before programming.

The programming order is as follows:

1) Make the programmable state.

y Press the Transfer button at pause. y Enter the program number, either 200 or 800. y Enter either the operator passcode or the technician passcode. y Press 1 dial button to ‘enable’ the programming mode. y In case of Program 800 Technician Program Mode Setting, enter the tenant number

to be programmed.

2) Make the program number selectable state. If the Speaker button is pressed, the program selection mode appears. Or, if the Transfer button is pressed, the programming state ends and the pause state begin.

3) Select a program. Enter the program number. Or, select the program number with the Volume button and press the Speaker button. Or, Press Transfer button in a pause state and enter the program number.

4) Start programming the corresponding program.

Samsung Business Communications 2-1

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2.2 Programming Procedure

This section describes a procedure of each program. Refer to the programming procedure corresponding to the MMC.

[100] STATION LOCK

Allows the system administrator or technician to lock or unlock an individual station or all stations simultaneously. The three options are as follows:

No Type Description

0 UNLOCKED Unlocks a locked station.

1 LOCKED OUT The phone cannot make calls outside the system. It can however make

and receive intercom calls and receive incoming Trunk Line calls. When in this mode the Hold button will flash slow RED.

2 LOCKED ALL The phone cannot make or receive any calls. When in this mode the

Hold button will light steady RED.

CONDITIONS

y Check if the station lock function is disabled at ‘MMC 301 ASSIGN STATION COS’.

If so, the station cannot be locked, but a locked station can be unlocked.

y A station can be locked or unlocked under any condition when the station is in Opera-

tor Level Programming or Technician Level Programming.

DEFAULT DATA

ALL STATIONS UNLOCKED

2-2

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ACTION DISPLAY

1) Press Transfer button and enter 100. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Select all stations.

3) Enter 0 to unlock or 1 to lock.(e.g., 1) OR

Press Volume button to make selection and

press Right Soft button to return to step 2.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[201] STN LOCK UNLOCKED

[205] STN LOCK UNLOCKED

[ALL] STN LOCK ?

[205] STN LOCK LOCKED OUT

MMC 101 CHANGE USER PASSCODE MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

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[101] CHANGE USER PASSCODE

Allows the system administrator or technician to reset any phone’s passcode to its default value of ‘1234’. This MMC cannot display station passcodes; it can only reset them to default.

Phone users can set or change their individual passcodes. The passcode is used to lock or unlock the phone for toll restriction(call barring) override and to access the DISA feature.

CONDITIONS

y The passcode of a station performing Operator Level Programming or Technician

Level Programming cannot be changed while the program mode is ‘ENABLE’.

y An Operator or Technician Level can only delete the passcode of a station and reset the

passcode to the default value, ‘1234’, not permitting to know the passcode.

Default passcodes Default passcodes cannot be used for toll restriction override or for DISA access.

DEFAULT DATA

ALL STATION PASSCODES: 1234

ACTION DISPLAY

1) Press Transfer button and enter 101. Display shows:

2) Dial phone number.(e.g., 205) OR

Use Volume button to scroll through phone numbers

and press Right Soft button to move the cursor right.

3) Press Hold button to reset passcode. [205] PASSCODE

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[201] PASSCODE PASSCODE:****

[205] PASSCODE PASSCODE:****

PASSCODE:1234

RELATED ITEMS

MMC 100 STATION LOCK

2-4

Samsung Business Communications

[102] CALL FORWARD

Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered.

Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORWARD DND. There is an additional option, FORWARD BUSY/NO ANSWER, that allows both of these options to be activated at the same time, provided that destinations have been entered for both.

No Type

0 FORWARD CANCEL

1 FORWARD ALL CALL

2 FORWARD BUSY

3 FORWARD NO ANSWER

4 FORWARD BUSY/NO ANSWER

OfficeServ 7100 Call Server Programming Guide

5 FORWARD DND

CONDITIONS

y When ‘FORWARD BUSY/NO ANSWER’ is selected, calls are forwarded to stations set

in ‘FOR WARD BUSY’ and ‘FOR WARD NO ANSWER’. Thus, a destination number must be set for both ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’ before you can select the ‘FORWARD BUSY/NO ANSWER’ option.

y If forwarding is set to ‘OFF’ in MMC 701, ASSIGN COS CONTENTS, call forwarding

cannot be set but can be cancelled.(Default: ‘OFF’)

y Both ‘FORWARD’ and ‘EXT FWD’ must be set to ‘ON’ in MMC 701, ASSIGN COS

CONTENTS in order to forward a call to an external number. If only ‘FORWARD’ is set to ‘ON’, calls can only be forwarded to internal numbers.(Default: ‘OFF’)

DEFAULT DATA

NONE

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ACTION DISPLAY

1) Press Transfer button and enter 102. Display shows:

[201] FORWARD 0:FORWARD CANCEL

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

[205] FORWARD 0:FORWARD CANCEL

Right Soft button to move cursor.

3) Dial 0-5 to select forward type. OR

Press Volume button to select forward type(e.g., 1)

[205] FORWARD 1:ALL CALL:NONE

and press Right Soft button to move cursor.

4) Dial destination number.(e.g., 201) OR

Press Volume button to select destination and press

[205] FORWARD 1:ALL CALL:201

Right Soft button to move cursor.

5) Dial 1 for YES, 0 for NO. OR

Press Volume button to select YES or NO

[205] FORWARD CURRENTLY SET:YES

and press Right Soft button to return to step 2.

6) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 501 SYSTEM TIMERS MMC 502 STATION-WIDE TIMERS MMC 701 ASSIGN COS CONTENTS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING

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Samsung Business Communications

[103] SET ANSWER MODE

Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options:

No Type Description

0 RING MODE The phone will ring in one of eight custom ring patterns. Calls

1 AUTO ANSWER MODE After giving a short attention tone, the phone will automati-

2 VOICE ANNOUNCE The phone will not ring. After a short attention tone, callers

OfficeServ 7100 Call Server Programming Guide

are answered by pressing the ANS/RLS or SEND button or by lifting the handset.

cally answer calls on the speakerphone. When a Trunk line is transferred to a phone in Auto Answer, the screened portion of the call will be Auto Answered, but the phone will ring when the transfer is complete if you have not pressed the ANS/RLS or SEND button or lifted the handset.*

can make an announcement but the ANS/RLS or SEND button or handset must be used to answer calls.

To answer the C.O. call automatically To answer the C.O. call automatically, set ‘ON’ the option ‘AUTO ANS CO’ in

DEFAULT DATA

ALL PHONES: RING

MMC 110.

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ACTION DISPLAY

1) Press Transfer button and enter 103. Display shows:

2) Dial phone number.(e.g., 205) OR

Press Volume button to select phone and

press Right Soft button to move cursor.

Select all phones.

3) Dial 0, 1 or 2 to change ring mode. OR

Press Volume button to select ring mode and

press Right Soft button to return to step 2 above.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[201] ANS MODE RING MODE

[205] ANS MODE RING MODE

[ALL] ANS MODE ?

[205] ANS MODE VOICE ANNOUNCE

RELATED ITEMS

MMC 111 PHONE RING TONE

2-8

Samsung Business Communications

[104] STATION NAME

Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station.

ENTERING CHARACTERS

Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is ‘SAM SMITH,’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’. Continue selecting characters from the table below to complete your message. Pressing ‘A’ button toggles between upper case and lower case.

Volume Up/Down keys When the character you want appears on the same dial pad key as the previous

character, press the Volume Up button to move the cursor to the right or the Volume Down button to move the cursor to the left. A space can be entered using these keys.

OfficeServ 7100 Call Server Programming Guide

COUNT 1 2 3 4 5

DIAL 0 < > . ) 0

DIAL 1 Space ? , ! 1

DIAL 2 A B C @ 2

DIAL 3 D E F # 3

DIAL 4 G H I $ 4

DIAL 5 J K L % 5

DIAL 6 M N O ^ 6

DIAL 7 P Q R S 7

DIAL 8 T U V * 8

DIAL 9 W X Y Z 9

DIAL * : = [ ] *

The # button can be used for the following special characters: #, space, &, !, :, ?, ., ,, %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , ”, Æ, ’. \.

DEFAULT DATA

NONE

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ACTION DISPLAY

1) Press Transfer button and enter 104. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

3) Enter the station name using the procedure described above and press Right Soft button

to return to step 2.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

NONE

[201] STN NAME

[205] STN NAME _

[205] STN NAME SAM SMITH

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Samsung Business Communications

[105] STATION SPEED DIAL

Allows the system administrator or technician to assign phone numbers to a station’s personal speed dial locations.

CONDITIONS

Each station may have up to 50 locations(or bins) assigned to it in MMC 606(Assign Speed Block). The speed dial bins are numbered 00~49. Each assigned phone number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dial. These dial digits may consist of 0~9, * and #. If the system recognizes a valid trunk or trunk group access number, it will automatically insert the separator.

DEFAULT DATA

NONE

PROGRAM BUTTONS

OfficeServ 7100 Call Server Programming Guide

B Used to insert a flash code ‘F’ C Used to insert a pause code ‘P’ D Used to insert a pulse/tone conversion code ‘C’ E Used to mask/unmask following digits(shows as ‘[’or ‘]’) F Used to enter name for speed dial bin(see MMC 106)

ACTION DISPLAY

1) Press Transfer button and enter 105. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

If selected station has no speed dial bins,

the display will be as shown and a new station

may be selected.

3) Dial location number.(e.g., 05) OR

Press Volume button to select location and

press Right Soft button to move cursor.

[201] SPEED DIAL 00:

[205] SPEED DIAL 00:

[205] SPEED DIAL SPDBLK NOT EXIST

[205] SPEED DIAL 05:_

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4) Enter trunk access code(e.g., 9) followed by the number to be dialed.(e.g., 4264100)

Press Right Soft button to return to step 2. OR Press Left Soft button to return to step 3. Press Hold button to clear an entry. If an error is made, use VOLUME DOWN arrow to step back.

5) Press ‘F’ button to access MMC 106(Station Speed Dial Name) to enter a name for speed dial. OR Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[205] SPEED DIAL 05:9-4264100_

RELATED ITEMS

MMC 106 STATION SPEED DIAL NAME MMC 606 ASSIGN SPEED BLOCK

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[106] STATION SPEED DIAL NAME

Allows a name up to 11 characters to be entered for each personal speed dial location. This allows speed dial numbers to be selected by name when the directory dial feature is used.

ENTERING CHARACTERS

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 106. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

If selected station has no speed dial bins, the display

will be as shown and a new station may be selected.

3) Dial speed dial location.(e.g., 01) OR

Press Volume button to scroll through location num-

bers and press Right Soft button to move cursor.

4) Enter the location name using the procedure described above and press Right Soft button to

return to step 2.

5) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[201] SPEED NAME 00:

[205] SPEED NAME 00:

[305] SPEED NAME SPDBLK NOT EXIST

[205] SPEED NAME 01:_

[205] SPEED NAME 01:SAM SMITH

RELATED ITEMS

MMC 105 STATION SPEED DIAL MMC 606 ASSIGN SPEED BLOCK

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[107] KEY EXTENDER

Use this program to view the programmable buttons assigned to stations. In addition, it allows the system administrator to assign key extenders to some keys to make a general access feature key more specific. The feature keys that can have extenders are listed below.

Key Feature Extender

AB Absence Extension number

ACC Account code bin 000-999

BOSS Boss and Secretary 1-4

CR VM Call Record Mailbox number

CS UCD Call Status UCD group number

DIR Directory dial by name type 1-3

DP Direct Pickup Extension or station group number

DS Direct Station Select Station number

FWRD Call Forward 0-7

GPIK Group Pickup 01-99

IG In/Out of Group Station group number

MMPG Meet Me Page 0-9, *

MW Message Waiting Extension or station group number

MS Manual Signalling Extension or station group number

PAGE Page 0-9, *

PARK Park Orbits 0-9

PMSG Programmed Station Messaging 01-20

RP Ring Plan 1-6

RSV Room Status View(Hotel Application only) 1-5

SG Station Group Station group number

SP UCD Supervisor UCD group number

SPD Speed Dial Personal: 00-49

System: 500-999

VG SVM-800 Group Message Station group number

VM VM Memo Extension or station group number

VT Voice Transfer VM group number

DEFAULT DATA

NONE

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Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

ACTION DISPLAY

1) Press Transfer button and enter 107. Display shows first station:

2) Dial station number.(e.g., 205) OR

Use Volume button to scroll through station numbers

and press Right Soft button to move the cursor.

3) Enter key number.(e.g., 18) OR

Use Volume button to scroll through keys and

use Right Soft button to move the cursor. OR

Press the key to be programmed.

4) Dial extender according to above table. System will return to step 3.

5) Press Left Soft button to return to step 2. OR Press Transfer button to save and exit.

OR Press Speaker button to save and advance to next MMC.

[201] EXT (MAST) 01:CALL1Æ

[205] EXT (MAST) 01:CALL1Æ

[205] EXT (MAST) 18:DSÆ

[205] EXT (MAST) 18: DSÆ DS_

[205] EXT (MAST) 18: DSÆ DS207

When using the Right Soft button

When the Right Soft button will not move the cursor to the right, you are attempt-

ing to add an extender to a key that cannot have one.

RELATED ITEMS

MMC 720 COPY KEY PROGRAMMING MMC 721 SAVE STATION KEY PROGRAMMING MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING MMC 724 DIAL NUMBERING PLAN

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[108] STATION STATUS

This is a READ-ONLY MMC. Displays the following attributes of a station port.

No Status Description

0 PORT NO Cabinet(1)/Slot(MP,1,2)/Port(1-12)

1 TYPE Phone Type

2 PICKUP GROUP None, 01-99

3 SGR Station Group Number

4 BOSS-SECR None, 1-4

5 PAGE None, Page Zone(0-4, * )

6 COS 1, COS 2 COS(1-30) per Ring Plan(01-06)

DEFAULT DATA

PORT #: FOLLOWS HARDWARE POSITION TYPE: DEPENDENT ON CONNECTED PHONE PICKUP GRP: NONE SGR: NONE BOSS-SECR: NONE PAGE ZONE: NONE COS NUMBER: 01 IN ALL RING PLANS

ACTION DISPLAY

1) Press Transfer button and enter 108. Display shows first station:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

3) Dial 0~9 to select station status type. OR

Press Volume button to select status and

press Right Soft button to return to step 2.

Press Transfer button to save and exit.

4) OR

Press Speaker button to save and advance to next MMC.

[201] STN STATUS PORT:C1-S1-P01

[205] STN STATUS PORT:C1- S1-P05

[205] STN STATUS PICKUP GROUP:01

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Samsung Business Communications

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 302 PICKUP GROUPS MMC 303 ASSIGN BOSS/SECRETARY MMC 601 ASSIGN STATION GROUP MMC 604 ASSIGN STATION TO PAGE ZONE

OfficeServ 7100 Call Server Programming Guide

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[109] DATE DISPLAY

Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide.

No Mode Description

0 COUNTRY Sets overall display format and has two options:

0 = ORIENTAL MM/DD DAY HH:MM 1 = WESTERN DAY DD MON HH:MM

1 CLOCK Sets format of clock display and has two options:

0 = 12 HOUR Displays 1 P.M. as 01:00 1 = 24 HOUR Displays 1 P.M. as 13:00

2 DISPLAY Sets format of DAY and MON display and has two options:

0 = UPPER CASE Displays Friday as ‘FRI’ and March as ‘MAR’. 1 = LOWER CASE Displays Friday as ‘Fri’ and March as ‘Mar’.

CONDITIONS

NONE

DEFAULT DATA

COUNTRY: WESTERN CLOCK: 12 HOUR DISPLAY: LOWER CASE

ACTION DISPLAY

1) Press Transfer button and enter 109. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

Select all stations.

3) Dial 0~2 to select mode. OR

Press Volume button to scroll through modes and

press Right Soft button to move cursor.

4) Press Volume button to scroll through formats and press Right Soft button to return to step 2.

[201] DAY FORMAT COUNTRY:WESTERN

[205] DAY FORMAT COUNTRY:WESTERN

[ALL] DAY FORMAT COUNTRY:?

[205] DAY FORMAT COUNTRY:ORIENTAL

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Samsung Business Communications

Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 505 ASSIGN DATE AND TIME

OfficeServ 7100 Call Server Programming Guide

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[110] STATION ON/OFF

Allows the system administrator to set any of the phone features listed below.

No Feature Default Description

00 AUTO HOLD OFF Automatically places an existing Trunk Line call on hold if

01 AUTO TIMER ON Automatically starts the stopwatch timer during a Trunk

02 HEADSET USE OFF When ON, this feature disables the hook switch allowing

03 HOT KEYPAD ON When ON, this feature allows you to dial directory num-

04 KEY TONE ON Allows you to hear a slight tone when pressing buttons

a CALL key, trunk key or trunk route key is pressed during that call.

Line call.

a headset user to answer all calls by pressing the ANS/RLS button or SEND and END buttons.

bers without having to first lift the handset or press the Speaker button.

on phone.

05 PAGE REJOIN ON Allows you to hear the remaining part of page an-

nouncements if phone becomes free during a page.

06 RING PREF. ON When OFF, requires you to press the fast flashing button

to answer a ringing call after lifting the handset.

07 CALL COST OFF When ON, the cost of the call in progress will show in the

upper right corner of the phone display instead of duration of the call.

08 AUTO CAMPON OFF When ON, phone users can allow intercom calls to

camp-on to other phones without having to press a CAMP-ON key.

09 AME BGM OFF This feature selects whether a station using Answer Ma-

chine Emulation will hear their personal greeting or BGM while callers are listening to the personal greeting. A BGM source must be selected for this to work.

10 AME PASSCODE OFF When ON, station users who have AME set must enter

their station password to listen to messages being left.

11 DISP SPDNAME OFF When ON, the speed dial name associated with a speed

dial number is displayed on a phone equipped a LCD display when using speed dial.

12 CID REVW ALL ON When ON, saves information on all calls that ring at an

extension, When OFF, saves information only on calls that were not answered at the extension or were answered by voice mail.

2-20

13 SECURE OHVA ON When ON, OHVA announcements will be heard on the

handset. When OFF, OHVA announcements will be heard over the phone speaker.

Samsung Business Communications

No Feature Default Description

14 NOT CONT.CID ON When OFF, the Caller ID will be displayed for the dura-

15 AUTO ANS CO OFF When ON, keyset will automatically answer outside calls

16 ENBLOCK 2LCD OFF Enables Enbloc dialling for 2-Line LCD phones.This op-

17 STN NO RING OFF When ON, no tones will be heard when phone rings.

DEFAULT DATA

SEE DESCRIPTION SOME OPTIONS DEPEND ON COUNTRY

OfficeServ 7100 Call Server Programming Guide

(continued)

tion of the call. When ON, displays timer for duration of call(if AUTO TIMER also set on).

through the speakerphone. For this to work, the keyset must be set to Auto Answer mode in MMC 103. Calls to groups cannot be auto-answered.

tion only works when 2 LINE ENBLOCK option is enabled in MMC 861.

ACTION DISPLAY

1) Press Transfer button and enter 110. Display shows:

2) Dial the station number.(e.g., 205) OR

Press Volume button to select station and

press the Right Soft button to move the cursor. OR Select all stations.

3) Dial option number from above list.(e.g., 03) OR

Press Volume button to select option and

press the Right Soft button to move the cursor.

4) Dial 1 for ON or 0 for OFF. OR

Press Volume button to select ON or OFF.

Press Left or Right Soft button to return to step 2. OR Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

[201] STN ON/OFF AUTO HOLD :OFF

[205] STN ON/OFF AUTO HOLD :OFF

[205] STN ON/OFF HOT KEYPAD :ON

[201] STN ON/OFF HOT KEYPAD :OFF

Samsung Business Communications 2-21

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RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

2-22

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[111] PHONE RING TONE

Allows the system administrator or technician to select the ring tone heard at each phone. Eight ring tones are available. A short tone burst of the selection will be heard when the dial keypad is pressed.

DEFAULT DATA

FREQUENCY: 5

ACTION DISPLAY

1) Press Transfer button and enter 111. Display shows:

2) Dial phone number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Select all stations.

3) Dial 1~8 to select ring tone. OR

Press Volume button to select ring tone and

press Right Soft button to move cursor.

Press Transfer button to save and exit.

4) OR

Press Speaker button to save and advance to next MMC.

[201] RING TONE SELECTION 5

[205] RING TONE SELECTION 5

[ALL] RING TONE SELECTION ?

[205] RING TONE SELECTION 5

RELATED ITEMS

MMC 114 PHONE VOLUME MMC 318 DISTINCTIVE RINGING

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[112] ALARM REMINDER CLOCK

Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. Alarm numbers are 1, 2 and 3. In the case of Station Pair assignments(MMC 740) the alarm only rings the station that is programmed and does not ring the paired station.

No Type Description

0 NOTSET No alarm

1 TODAY Alarm once only

2 DAILY Alarm daily at set time

DEFAULT DATA

ALARMS ARE NOTSET

ACTION DISPLAY

1) Press Transfer button and enter 112. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button.

3) Dial 1~3 to select alarm.(e.g., 1) OR

Press Volume button to select alarm and

press Right Soft button.

4) Enter alarm time in 24-hour clock format. (e.g., 1300 for 1pm)

5) Dial entry from above list for alarm type.(e.g., 2) OR

Press Volume button to select alarm type and press

Right Soft button to move cursor and return to step 2.

6) Press Transfer button to save and exit. OR Press Speaker button to advance to next MMC.

[201] ALM CLK(1) HHMM:ÆNOTSET

[205] ALM CLK(1) HHMM:ÆNOTSET

[205] ALM CLK(1) HHMM:1300ÆNOTSET

[205] ALM CLK(1) HHMM:1300ÆDAILY

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Samsung Business Communications

RELATED ITEMS

MMC 116 ALARM AND MESSAGE

OfficeServ 7100 Call Server Programming Guide

Samsung Business Communications 2-25

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[113] VIEW MEMO NUMBER

Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via the dial keypad using the table below. A memo of up to and including 13 characters can be entered.

ENTER CHARACTERS

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 113. Display shows:

[201] VIEW MEMO 1:

2) Dial the keyset number.(e.g., 205) OR

Press VOLUME keys to select station and

[205] VIEW MEMO 1:

press RIGHT soft key to move cursor.

3) Dial memo number.(1–3) OR

Press VOLUME keys to select and press RIGHT soft

[205] VIEW MEMO 1:_

key to move cursor.

4) Enter memo via dial keypad. [205] VIEW MEMO

1:CALL TOM

Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

NONE

2-26

Samsung Business Communications

[114] PHONE VOLUME

Allows the station user or system administrator to set the ring volume, off-hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones.

No Type Description

0 RING VOLUME This is the volume setting for the phone ringer. There are eight volume

1 OFF-RING VOL This is the volume of the alert tone that tells you there is a call camped

2 HANDSET VOL This is the volume setting for conversations on the handset receiver.

3 SPEAKER VOL This is the receive volume setting for conversations on the speaker

OfficeServ 7100 Call Server Programming Guide

levels: level 1 is the lowest and level 8 the highest.

on to your phone. There are eight volume levels: level 1 is the lowest and level 8 the highest.

There are eight volume levels: level 1 is the lowest and level 8 the highest.

phone of a phone. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

4 BGM VOLUME This is the volume you will hear background music over the phone

5 PAGE VOLUME This is the volume you will hear internal page over the phone speaker

DEFAULT DATA

RING VOLUME: 4 OFF-HOOK RING VOLUME: 4 HANDSET VOLUME: 4 SPEAKER VOLUME: 13 BGM VOLUME: 13 PAGE VOLUME: 13

speaker at when your phone is idle and BGM is turned on. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

when your phone is idle and BGM is turned on. There are 16 volume levels: level 1 is the lowest and level 16 the highest.

Samsung Business Communications 2-27

CHAPTER 2. Ошибка! Стиль не определен.

ACTION DISPLAY

1) Press Transfer button and enter 114. Display shows:

2) Dial phone number.(e.g., 205) [205] STN VOLUME

3) Dial volume type.(e.g., 3) OR

Press Volume button to select volume type and press

RIGHT soft key to move cursor.

4) Press Volume button to select volume.(You will hear a brief tone for the volume you select.)

Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[201] STN VOLUME RING VOLUME :4

RING VOLUME :4

[205] STN VOLUME SPEAKER VOL :13

[205] STN VOLUME SPEAKER VOL :08

MMC 111 PHONE RING TONE

2-28

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[115] SET PROGRAMMED MESSAGE

Allows the system administrator to set a programmed message at any or all display phones. There are 20 messages(01-20) available. The last five message can be modified by each phone user.

CONDITIONS

These messages are as set up in MMC 715, PROGRAMMED STATION MESSAGE.

DEFAULT DATA

NO MESSAGES SELECTED

ACTION DISPLAY

1) Press Transfer button and enter 115. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Select all stations.

3) Dial message number.(e.g., 05) OR

Press Volume button to select message and

press Right Soft button to return to step 2. OR Dial 00 to cancel an existing message.

Press Transfer button to save and exit.

4) OR

Press Speaker button to save and advance to next MMC.

[201] PGMMSG(00) CANCEL PGM MSG

[205] PGMMSG(00) CANCEL PGM MSG

[ALL] PGMMSG(??)

[205] PGMMSG(05) PAGE ME

RELATED ITEMS

MMC 715 PROGRAMMED STATION MESSAGE MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING

Samsung Business Communications 2-29

CHAPTER 2. Ошибка! Стиль не определен.

[116] ALARM AND MESSAGE

The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. It is also possible to set a message to display when the alarm is sounded.

No Type Description

0 NOTSET No alarm

1 TODAY Alarm once only

2 DAILY Alarm daily at set time

ENTERING CHARACTERS

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA

ALARMS ARE NOTSET

ACTION DISPLAY

1) Press Transfer button and enter 116. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and

press Right Soft button to move cursor.

Select all stations.

3) Dial 1~3 to select alarm.(e.g., 2) OR

Press Volume button to select alarm and press

Right Soft button to move cursor.

4) Enter alarm time in 24-hour clock format. (e.g., 1300 for 1pm)

Display will automatically advance to step 5.

[201] ALM REM(1) HHMM:ÆNOTSET

[205] ALM REM(1) HHMM:ÆNOTSET

[ALL] ALM REM(1) HHMM:ÆNOTSET

[205] ALM REM(2) HHMM:ÆNOTSET

[205] ALM REM(2) HHMM:1300ÆNOTSET

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Samsung Business Communications

5) Dial valid entry from above list for alarm type. (e.g., 2)

OR Press Volume button to select alarm type and

press Right Soft button to move cursor.

6) Enter message and press Right Soft button to return to step 2.

Press Transfer button to save and exit.

7) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 112 ALARM REMINDER CLOCK

OfficeServ 7100 Call Server Programming Guide

[205] ALM REM HHMM:1300ÆDAILY

[205] ALM REM Meeting

Samsung Business Communications 2-31

CHAPTER 2. Ошибка! Стиль не определен.

[117] EDIT TEXT MESSAGE

Allows the system administrator or technician to set or change text messages for any station. One station can use up to 10 text messages.

CONDITIONS

Only stations allowed to use text messages in MMC 611 can be selected here. Large LCD phones are automatically allowed.

ENTERING CHARACTERS

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA

BLANK MESSAGE

ACTION DISPLAY

1) Press Transfer button and enter 117. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 01~10 to select message. OR

Press Volume button to select message and press

Right Soft button to move cursor.

4) Enter message and press Right Soft button to return to step 3.

Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

[201] TXTMSG(01) Blank Message

[205] TXTMSG(01) Blank Message

[205] TXTMSG(02) Blank Message

[205] TXTMSG(02) SAME TIME

RELATED ITEMS

MMC 611 ALLOW TEXT MESSAGING

2-32

Samsung Business Communications

[118] CONFERENCE GROUP

Allows the system administrator or technician to set conference groups for any station. A station is allowed up to five conference groups, and each group can include 4 members (excluding the station itself). Names can be allocated to groups.

Conference members can be other stations, station groups, and external telephone numbers. (which must include the outgoing access code)

CONDITIONS

Only stations set to use conference groups in MMC 612 can be selected here. Large LCD phones are automatically set to use conference groups.

ENTERING CONFERENCE GROUP NAME

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

OfficeServ 7100 Call Server Programming Guide

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 118. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1~5 to select group. OR

Press Volume button to select group and press.

Right Soft button to move cursor.

4) Dial 0 to select name or dial 1~4 to select member. OR

Press Volume button to select name or member

and press Right Soft button to move cursor.

Press Left Soft button to return to step 3.

[201] GRP(1)NAME

[205] GRP(1)NAME

[205] GRP(1)MBR1 NONE

Samsung Business Communications 2-33

CHAPTER 2. Ошибка! Стиль не определен.

5) Enter conference member dial number and press Right Soft button to return to step 4.

Press Transfer button to save and exit.

6) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 612 ALLOW GROUP CONFERENCE

[205] GRP(1)MBR1 9-2794296

2-34

Samsung Business Communications

[119] CALLER ID DISPLAY

Allows the technician to set the individual station display preference on a per-station basis. Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call. Caller ID or CLI displays have the following options:

No Type Description

0 NO DISPLAY No Caller ID or CLIP data will be displayed.

1 NUMBER FIRST The Caller ID or CLIP number received from the Central Office

2 NAME FIRST The Caller ID or CLIP name received will be displayed first.

DEFAULT DATA

OfficeServ 7100 Call Server Programming Guide

will be displayed first.

In the case of CLIP the number must be programmed in the CLIP translation table(MMC 728). CLIP does not provide names.

NUMBER FIRST

ACTION DISPLAY

1) Press Transfer button and enter 119. Display shows first station:

2) Enter station number.(e.g., 205) OR

Press Volume button to select station and press Right

Soft button.

Select all stations.

3) Dial display option 0, 1 or 2.(e.g., 2) OR

Press Volume button to select option and press

Right or Left Soft button to return to step 2.

Press Transfer button to save and exit.

4) OR

Press Speaker button to save and advance to next MMC.

[201] CID DISP NUMBER FIRST

[205] CID DISP NUMBER FIRST

[ALL] CID DISP NUMBER FIRST

[205] CID DISP NAME FIRST

RELATED ITEMS

MMC 312 ALLOW CALLER ID MMC 608 ASSIGN REVIEW BLOCK MMC 728 CID TRANSLA TION TABLE

Samsung Business Communications 2-35

CHAPTER 2. Ошибка! Стиль не определен.

[120] LARGE LCD OPTIONS

Allows the system administrator to set any of the following options for large LCD phones.

No Option Description

0 IDLE DISPLAY

1 DS KEY DISPLAY

2 DIAL MODE

3 CONV DISP

4 CALENDAR

5 AOM CURSOR

DEFAULT DATA

IDLE DISPLAY: CALENDAR DS KEY DISPLAY: TEL NUMBER DIAL MODE: ENBLOCK

Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on

LCD when idle. Sets whether to display extension numbers or names for ‘DS’

keys on LCD.

Sets dial mode to ENBLOCK or OVERLAP.

SOFT MENU FIRST

If selected, features assigned to keys are displayed when

SCREEN key is pressed while on a call.

AOM KEY FIRST

If selected, extensions assigned to keys are displayed when

SCREEN key is pressed while on a call.

Sets whether to display PREVIOUS screen or CALENDAR

screen on LCD when idle.

Sets cursor position on AOM menu screen.(01~99, PREV POSI-

TION)

ACTION DISPLAY

[201] IDLE DISP CALENDER

[203] IDLE DISP CALENDER

[ALL] IDLE DISP CALENDER

[203] DS KEY DSP TEL NUMBER

Samsung Business Communications

2-36

1) Press Transfer button and enter 120. Display shows:

2) Enter station number.(e.g., 203) OR

Press Volume button to scroll through stations and

press Right Soft button to select a station.

Select all stations and press the Right Soft button.

3) Dial the option number from above list.(e.g., 1) OR

Press Volume button to select the option and

press Right Soft button to move the cursor.

4) Press Volume button to select display type and press Right Soft button.

Press Transfer button to save and exit.

5) OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 719 IDLE DISPLAY

OfficeServ 7100 Call Server Programming Guide

[203] DS KEY DSP EXT NAME

Samsung Business Communications 2-37

CHAPTER 2. Ошибка! Стиль не определен.

[121] PHONE LANGUAGE

Allows the system administrator to assign an LCD display based on the user’s own language.

No Language

00 ENGLISH

01 GERMAN

02 PORTUGAL

03 NORSK

04 DANISH

05 DUTCH

06 ITALY

07 SPANISH

08 SWEDISH

09 SPANISH/USA

10 FRENCH/CANADA

11 FINNISH

DEFAULT DATA

ENGLISH

ACTION DISPLAY

1) Press Transfer button and enter 121. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and use

Right Soft button to move cursor.

Select all stations.

3) Dial 00~10 for language required. OR

Press Volume button to make selection and

press Right Soft button.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[201] LANGUAGE ENGLISH

[205] LANGUAGE ENGLISH

[ALL] LANGUAGE ?

[205] LANGUAGE GERMAN

2-38

Samsung Business Communications

RELATED ITEMS

NONE

OfficeServ 7100 Call Server Programming Guide

Samsung Business Communications 2-39

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[122] NEWS DISPLAY SPEED

Used to set the Smart News display speed between 0300 mS(fastest) and 1 sec(slowest). This timer is related to the Smart News PC Application Package.

DEFAULT DATA

03(0300 mS)

ACTION DISPLAY

1) Press Transfer button and enter 122. Display shows first station:

2) Enter station number.(e.g., 205) OR

Press Volume button to scroll through stations

and press Right Soft button to select a station.

Select all stations.

3) Dial speed option.(03~10)

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[201] CALL SPEED 03Æ

[205] CALL SPEED 03Æ

[205] CALL SPEED 03Æ04

2-40

NONE

Samsung Business Communications

[125] EXECUTIVE STATE

Allows the system administrator or technician to set an executive station’s options, as follows.

No Option Description

0 EXEC STATE When working with EASYSET, the state of the executive station can

be displayed.(e.g., IN A MEETING)

1 STATE(IN) If EXEC STATE set to OTHERS(IN), EASYSET displays this message.

2 STATE(OUT) If EXEC STATE set to OTHERS(OUT), EASYSET displays this mes-

sage.

3 ANSWER MODE Set answer mode for executive/secretary calling: Ring, Auto Answer,

Voice Announce.(Refer to MMC 103 for a description of answer modes.)

ENTER CHARACTERS

OfficeServ 7100 Call Server Programming Guide

Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 125. Display shows:

2) Dial executive station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 0~3 to select option.(see the table above). OR

Press Volume button to make selection and

press Right Soft button.

[201] EXEC STATE IN THE ROOM

[205] EXEC STATE IN THE ROOM

4) Dial 0~9 to select state.(e.g., IN A MEETING) OR

Press Volume button to make selection and

press Right Soft button.

5) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[205] EXEC STATE IN A MEETING

Samsung Business Communications 2-41

CHAPTER 2. Ошибка! Стиль не определен.

RELATED ITEMS

NONE

2-42

Samsung Business Communications

[199] SHOW LICENSE STATUS

Allows the system administrator or technician to confirm the status(Valid or Invalid) of the inserted license key.

No Feature Description

0 MGI MAX The license status for MGI port

1 VMS MAX The license status for VMS port

2 SOFT MAX The license status for SoftPhone max

3 SOFT USE The license status for SoftPhone use

4 SOFT CON The license status for SoftPhone connect

5 NEWS USE The license status for NEWS USE

DEFAULT DATA

INVALID

OfficeServ 7100 Call Server Programming Guide

ACTION DISPLAY

1) Press Transfer button and enter 199.

Use Volume buttons to confirm the status of the in-

2) serted license key.

3) Press Transfer button to exit. OR Press Speaker button to advance to next MMC.

SHOW LICENSE STS MGI MAX: INVALID

SHOW LICENSE STS VMS MAX: 8

RELATED ITEMS

MMC 841 SYSTEM IP OPTION

Samsung Business Communications 2-43

CHAPTER 2. Ошибка! Стиль не определен.

[200] OPEN CUSTOMER PROGRAMMING

Used to open(enable) and close(disable) customer-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [NOT PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC 802, Customer Access MMC Number.

No Mode Description

0 DISABLE Open(enable) customer-level programming.

1 ENABLE Close(disable) customer-level programming.

DEFAULT DATA

DISABLE

ACTION DISPLAY

1) Press Transfer button and enter 200. Display shows:

ENABLE CUS.PROG. PASSCODE:

2) Enter passcode. ENABLE CUS.PROG.

PASSCODE:

Correct code shows. ENABLE CUS.PROG.

DISABLE

Incorrect code shows. ENABLE CUS.PROG.

PASSCODE ERROR

3) Press Volume button arrow key to select ENABLE or DISABLE and press Right Soft button.

ENABLE CUS.PROG. ENABLE

Dial 1 for ENABLE or 0 for DISABLE.

4) Press Speaker button to advance MMC entry level and press Volume button to select MMC.

201:CUS.PASSCODE SELECT PROG. ID

Enter MMC number and press Right Soft button to enter MMC.

5) Press Transfer button to exit.

RELATED ITEMS

MMC 201 CHANGE CUSTOMER PASSCODE MMC 501 SYSTEM-WIDE TIMERS MMC 802 CUSTOMER ACCESS MMC NUMBER

2-44

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[201] CHANGE CUSTOMER PASSCODE

Used to change the passcode allowing access to MMC 200, Open Customer Programming, from its current value.

CONDITIONS

y The passcode is four digits long. Each digit can be 0-9. y The current(old) passcode is required for this MMC.

DEFAULT DATA

PASSCODE: 1234

ACTION DISPLAY

1) Press Transfer button and enter 201.

CUST. PASSCODE NEW CODE:_

2) Enter new passcode via dial keypad. (maximum four digits)

CUST. PASSCODE NEW CODE:****

3) Verify new passcode via dial keypad. CUST. PASSCODE

VERIFY :****

Passcode verified.(go to step 4)

CUST. PASSCODE VERIFY :SUCCESS

Passcode failure.(return to step 2) CUST. PASSCODE

VERIFY :FAILURE

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 200 OPEN CUSTOMER PROGRAMMING

Samsung Business Communications 2-45

CHAPTER 2. Ошибка! Стиль не определен.

[202] CHANGE FEATURE PASSCODE

Used to change the passcodes for the following features.

No Feature Description

0 RING PLAN The passcode required to place the system in different Ring Plans(RP)

or change the Ring Time Override(RTO).

1 DISA ALARM The passcode required to clear a DISA ALARM generated when the

number of DISA attempts are exceeded.

2 ALARM CLR The passcode required to clear an ALARM generated by the disconnec-

tion of BI-PMS SIO.(Hotel Application only)

5 DELETE This passcode is used to allow items to be deleted from a room bill.

(Hotel Application only)

6 WLAN REGST The passcode required to register a WIP phone.

CONDITIONS

y The passcode is four digits long. Each digit can be 0~9. y The current passcode is required for this MMC.

DEFAULT DATA

RING PLAN: 0000 DISA ALARM: 5678 ALARM CLR: 8765 DECT REGST: 4321 DELETE: 9999 WLAN REGST: 0000

ACTION DISPLAY

1) Press Transfer button and enter 202. Display shows:

2) Press Volume button to make selection and press Right Soft button to move cursor to passcode entry .

3) Enter new passcode via digits from dial keypad. CHANGE PASSCODE

Press Right Soft button to return to step 2.

Continue to change other passcodes.

CHANGE PASSCODE RING PLAN :0000

CHANGE PASSCODE AA RECORD :4321

AA RECORD :9999

2-46

Samsung Business Communications

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 410 ASSIGN DISA TRUNK MMC 507 ASSIGN RING PLAN TIME

OfficeServ 7100 Call Server Programming Guide

Samsung Business Communications 2-47

CHAPTER 2. Ошибка! Стиль не определен.

[203] ASSIGN UA DEVICE

Assigns ringing device to be accessed when a Universal Answer(UA) key is pressed or the UA pickup code is dialled. UA assignment is made in MMC 601, Assign Station Group, for a group and then the group is entered here. The device type is automatically determined by the Directory Number(DN) entered.

Ringing Device Description

NONE(NO UA) No phone number

STATION Station number

STN GROUP Station group number

RING PAGE External speaker phone number

COMMON BELL Common bell phone number

When setting the MMC [203]

Only one of the above options can be selected. If the ability to ring more than one

item(e.g., all four external page zones) is required, a station group containing all four zone codes must be created.

DEFAULT DATA

NONE

ACTION DISPLAY

1) Press Transfer button and enter 203. Display shows current assignment:

2) Dial DN of UA device.(e.g., 205) OR

Use Volume buttons to scroll through

available devices.

Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

ASSIGN UA PORT NONE-NO UA

ASSIGN UA PORT 205 -STATION

RELATED ITEMS

MMC 204 COMMON BELL CONTROL MMC 601 ASSIGN STATION GROUP MMC 605 ASSIGN EXTERNAL PAGE ZONE

2-48

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[204] COMMON BELL CONTROL

Determines whether the common bell relay contacts have an interrupted or continuous closure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring pattern of one second closed followed by three seconds open.

CONDITIONS

When the common bell is not used for night time ring, the common bell must be set to a station group so that all stations in the group ring.

DEFAULT DATA

CONTINUOUS

ACTION DISPLAY

1) Press Transfer button and enter 204. Display shows current setting:

2) Dial common bell number. OR

Press Volume button to make selection of common

bell numbers and press Right Soft button to advance cursor.

3) Dial 0 for continuous or 1 for interrupted operation. OR

Use Volume button to scroll through options and

press Right Soft button to return to step 2.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[3801]COM. BELL CONTINUOUS

[3802]COM. BELL INTERRUPTED

RELATED ITEMS

MMC 203 ASSIGN UA DEVICE MMC 601 ASSIGN STATION GROUP

Samsung Business Communications 2-49

CHAPTER 2. Ошибка! Стиль не определен.

[205] ASSIGN LOUD BELL

Designates the station that controls the loud bell ring output of a MIS card.(Each MIS card provides one loud bell port.) The loud bell will follow the ring cadence of the designated station.

CONDITIONS

Only a station can be assigned to control the loud bell, not a station group.

DEFAULT DATA

UNASSIGNED

ACTION DISPLAY

1) Press Transfer button and enter 205. Display shows current setting.

2) Dial loud bell number.(e.g., 3902) OR

Use Volume button to scroll through loud bell num-

bers and press Right Soft button to move the cursor.

3) Enter station number.(e.g., 201) OR

Press Volume button to make selection and

press Right Soft button to return to step 2.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[3901]LOUD BELL RING PAIR:NONE

[3902]LOUD BELL RING PAIR:NONE

[3902]LOUD BELL RING PAIR:201

2-50

NONE

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[206] BARGE-IN TYPE

Sets the type of barge-in that is permitted.

No Type Description

0 NO BARGE-IN Barge-in feature is unavailable regardless of a station’s barge-in

status.

1 WITH TONE Barge-in will have an intrusion tone and display at the station

barged-in on.

2 WITHOUT TONE Barge-in is allowed. There is no barge-in tone or display at the

station barged-in on and the barging-in station will be muted.

DEFAULT DATA

NO BARGE-IN

ACTION DISPLAY

1) Press Transfer button and enter 206. Display shows:

2) Dial 0-2 to select barge-in type.(e.g., 2) OR

Press Volume button to select barge-in type and

press Right Soft button.

3) Press Transfer button to save and exit. OR Press Speaker button to advance to next MMC.

RELATED ITEMS

MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS

BARGE IN TYPE NO BARGE IN

BARGE IN TYPE WITHOUT TONE

Samsung Business Communications 2-51

CHAPTER 2. Ошибка! Стиль не определен.

[207] ASSIGN VM/AA PORT

Enables SLI ports to be designated as NORMAL or VM/AA. VM/AA ports receive digits and also receive a true disconnect signal on completion of a call. Only SLI cards, not keyset daughter-boards, support disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration. VM/AA ports have the equivalent of data protect written in the program and are protected against tones.

W hen using the MMC [207]

This MMC is not used to assign voice mail card ports. Voice mail card ports are

assigned as voice mail ports automatically when the system detects an SVM-400 or SVMi-20 card.

DEFAULT DATA

NORMAL PORT

ACTION DISPLAY

1) Press Transfer button and enter 207.

Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1 or 0 to select port type. (1:VMAA, 0:NORMAL)

Press Volume button to select type and press Right Soft button.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

[209] VMAA PORT NORMAL PORT

[205] VMAA PORT NORMAL PORT

[205] VMAA PORT VMAA PORT

RELATED ITEMS

2-52

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[208] ASSIGN RING TYPE

Allows programming of single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All devices will also have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration.

No Type Description

0 ICM RING Follows normal SLI ring cadence.

1 CO RING Follows Trunk line ring cadence.

2 DATA RING Follows Trunk line ring cadence and does not support off-hook ring.

DEFAULT DATA

ICM RING

ACTION DISPLAY

1) Press Transfer button and enter 208. Display shows:

2) Dial station number.(e.g., 205) OR

Press Volume button to select station and press

Right Soft button to move cursor.

3) Dial 1, 2 or 0 to select port type.(e.g., 2) OR

Press Volume button to select type and press

Left or Right Soft button to return to step 2 above.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[209] RING TYPE ICM RING

[205] RING TYPE ICM RING

[205] RING TYPE DATA RING

NONE

Samsung Business Communications 2-53

CHAPTER 2. Ошибка! Стиль не определен.

[209] ASSIGN ADD-ON MODULE

Designates to which phone an add-on module(AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. A maximum of four AOMs can be assigned to a keyset.

CONDITIONS

An AOM cannot be designated as Master. If no AOM exists in the system, the ‘AOM NOT EXIST’ message is displayed.

DEFAULT DATA

MASTER:NONE

ACTION DISPLAY

1) Press Transfer button and enter 209. Display shows first AOM:

2) Dial AOM number. OR

Use Volume button to scroll through AOM numbers

and use Soft buttons to move cursor.

3) Enter station number.(e.g., 301) OR

Use Volume button for selection of stations and

press Right Soft button to return to step 2.

4) Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.

RELATED ITEMS

[301] AOM MASTER MASTER:NONE

[301] AOM MASTER MASTER:201

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NONE

Samsung Business Communications

OfficeServ 7100 Call Server Programming Guide

[210] CUSTOMER ON/OFF PER TENANT

Allows the system administrator to set system features on a per-tenant basis. Each system option has a corresponding dialling number, as listed below. All options toggle ON/OFF.

No Option Default Description

00 DISA PSWD ON When ON, a caller must enter extension number and DISA

password when they call a DISA trunk. When OFF, extension number and DISA password are not required and the caller has full access to all features allowed on this trunk.

01 LCR ENABLE OFF This option determines whether the system will or will not

route outgoing calls based on the information in the LCR routing tables

03 PERI UCD RPT OFF Periodic UCD Information provider. Enables UCD Statistics

data on a per-UCD group basis to print out on the IO port which has been set as PERI UCD in real time(every 3~99 seconds). This allows the information to be interfaced and manipulated by an external package or third party provided software.

04 CID CODE INS OFF When ON, the system will insert the country code when re-

ceiving CID information. This feature can use the CID display callback feature.

05 DISA MOH OFF When ON, outside parties will hear trunk MOH instead of dial

tone from the time the system answers a DISA trunk until the caller dials a digit.

06 TRANSFER

MOH

08 DID BSY ROUT OFF When ON, a DID call directed to a busy station will re-route

09 ALARM MOH ON When ON, a station user answering an alarm ring will hear

13 RECALL PIKUP OFF When ON, a call recalling to a station can be picked up using

OFF When ON, outside parties will hear trunk MOH instead of

ringback tone from the time a transfer is completed until the call is answered by an internal party.

to the destination in MMC 406 for that trunk, if CW is set to OFF in MMC 714. If the CW option is set to ON the call will camp on. When OFF and the CW option is set to OFF, the call will re-route to the operator.

station MOH instead of dial tone.

Direct Call Pickup, Pickup Group and My Group features. This applies to held calls recalling and transferred calls recalling to a station.

Samsung Business Communications 2-55

CHAPTER 2. Ошибка! Стиль не определен.

No Option Default Description

14 ICM EXT FWD OFF When ON, call forward external is allowed when intercom calls

16 DID ERR TONE OFF This option provides error tone when an invalid DID number

18 KTS DISC ALM OFF When ON, generates a system alarm when a phone discon-

19 OFF HOOK ALM OFF When ON, generates a system alarm when a phone stays

20 SL SELF RING OFF When ON, generates ring of 10 seconds when a single line

21 SGR INC BUSY OFF When ON, generates busy tone when all station group

(continued)

are placed to a station that has Call Forward External programmed and set.

is received.

nects or connects.

off-hook longer than this timer.

phone dials itself and hangs up(self test).

members are busy for a group call. This does not work for station groups which have Unconditional Ring mode set.

24 TRANSFER

CANCEL

OFF When OFF, a single line phone can handle 2 calls simulta-

neously using the hook-flash to toggle between them. When ON, a single line phone can connect to the second call, but pressing the hook-flash will not toggle between the two calls it will disconnect the second call and reconnect the single line phone to the first call.

26 RECALL DISC OFF When ON, the system disconnects a transferred call when it

recalls.

29 ARD TONE CHK ON When system detects CO BUSY TONE from Central Office,

it returns to auto redial state.

30 VPN ENABLE OFF When ON, VPN is enabled.(Australia only.)

31 IN TOLL CHK OFF When OFF, the system doesn’t toll restrict incoming calls.

32 ISDN PROG-

CON

OFF When ON, if an outgoing call receives PROGRESS mes-

sage from ISDN trunk, the call will connect without CONNECT message.

33 INCLUDE VAT OFF When ON, an ‘Inclusive VAT of’ line is printed on Hotel in-

voices(Hotel Application).

36 DSS KEY DPU OFF When ON, pressing a DS key will pick up the call at a ringing

station

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37 BEGN DGT DSP OFF When ON, and an outside call is made via speed dial or LNR

where more than 11 digits are dialled, then only the first 11 dialled digits are shown on the phone display.

38 ONE TCH

FACC

OFF When OFF, phone users cannot use one-touch account

code(ACC) key.

Samsung Business Communications

Samsung 7100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual