Samsung 6345N User Manual

Citrix Compatibility
for the Samsung
MultiXpress 6345N Printer

Citrix Compatibility
for the Samsung
MultiXpress 6345N

WHITE

PAPER

Printer

Introduction

This white paper describes the testing methods
used to verify the compatibility of the Samsung
MultiXpress 6345N printer with the Citrix
environment.

Citrix is the leading terminal service for enterprise
operations, and these operations want to print with
confidence. Samsung has enlisted the help of
Wipro Technologies to verify the compatibility of
the MultiXpress 6345N for use with Citrix.

The MultiXpress 6345N

The MultiXpress 6345N design targets small and
medium size business and has the following
specifications:

Features:

• 40 GB Hard Drive

• 256 MB of memory

• 45 pages per minute (ppm) print speed

• 520 sheet paper tray

• USB and Network interface

• 1200 X 1200 dpi print resolution.

Firmware Specifications:

• Main Firmware Version 1.03.00.61

03-27-2008

• Network Firmware Version 2.03.01

(MultiXpress 6345N) HQ_wipro

• Engine Firmware Version 3.00.33

• UI Firmware Version F_PL_V1.01.00.57

WP 02-25-2008

• PCL5E Version PCL5e 5.64 11-07-2007

• PCLXL Version PCL6 5.57 11-28-2007

• PostScript Version PS3 V1.71.66 11-08-2007

• PDF Version PDF V1.00.45 11-12-2007

• DADF Firmware Version 1.02.

CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER WHITE PAPER

Printer Drivers Tested

The printer drivers tested include the following:

• Citrix Universal Printer Driver 4.5

• Samsung MultiXpress 6x45 Series PCL 6

Driver Version 3.04.54+:52

• Samsung MultiXpress 6x45 Series PS Driver

Version 1.81.

Test Environment

The testing lab used the following Citrix
environment to test the MultiXpress 6345N
performance.

Citrix Version:

• Citrix Presentation Server 4.5

• Citrix Presentation Server Client Version

10.00.52110.

Hardware:

• Server 32-Bit: Intel Xeon 3040 1.86 GHz

processor – Dual, 2 GB RAM, 250 GB hard
drive

• Client 64-Bit: AMD Athlon 4400+ processor, 1

GB RAM, 80 GB hard drive

• Client 32-Bit: Intel Core Duo 1.6 GHz

processor, 1 GB RAM, 80 GB hard drive.

Software:

• Windows 2003 Server Enterprise Edition with

SP1 32-bit OS, running Terminal Services, IIS,
and IMA services.

• Clients – Windows XP / 2000 / Vista

• Microsoft Office 2003

• Microsoft.Net Framework 2.0

• J2SE Runtime Environment 5.0 Update 9

• Microsoft Visual J# 2.0 Redistributable

Package

• Windows Installer 3.1.

The following table lists the test results for these
tests.

Functionality

Auto Creation Pass Pass Pass

Citrix
Universal
Printer Driver

Driver
Compatibility

Session
Printing

Driver
Replication

Client Driver
Mapping

Client Driver
Properties

Network Print
Servers

Shadowing of
Client Printer

Driver
Features

Basic UI Pass Pass Pass

Printer
Policies

Server
Printing

Driver
Policies

Driver
Installation

Windows

2000

32 Bit

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Pass Pass Pass

Windows

XP

32 Bit

Windows

Vista

64 Bit

Test Results

The lab tested the Samsung MultiXpress 6345N
printer in a Citrix environment using the Citrix
printing features. They tested both the PCL and
PS drivers using Windows XP.

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WHITE PAPER CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER

Test Scenarios

The tests included several test scenarios designed
to verify the compatibility of the Samsung
MultiXpress 6345N with Citrix. The test scenarios
include the following:

• Auto Creation of Client Printers

• Citrix Universal Printer Driver

• Client Driver Compatibility

• Using Session Printers

• Replicating Printer Drivers

• Mapping Client Printer Drivers

• Verifying Client Driver Properties

• Using a Network Print Server

• Shadowing Client Printers

• Using Driver Features

• Using the Interface

• Using Printer Policies

• Printing from a Server

• Using Driver Policies

• Installing Printer Drivers.

Auto Creation of Client Printers

Observation

The Samsung MultiXpress 6345N printer was
successfully auto-created, and there were no
printing issues using the PCL6 and PS drivers.

Citrix Universal Printer Driver

Description

Citrix uses the Citrix Universal Printer Driver to auto­create printers on the server when the native
printer driver is not available from the client.

The Citrix Universal Printer Driver supports the
following printer control languages:

• PostScript (PS)

• PCL5C

• PCL4

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to a client using a USB cable and
they installed the printer driver on the client. They
made an ICA connection from the client to the
server. They did not install the Samsung
MultiXpress 6345N printer driver on the server.

Description

The Auto Creation feature displays the client
machine printers on the server during an ICA
connection. The server users can print from these
auto-created client printers. When a user logs on
to a server farm, Citric creates their configured
printers in the session automatically, without
requiring an installation of the printer drivers or
printers located on the client system.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to a client using a USB cable and
they installed the printer drivers on the client. They
made an ICA connection from the client to the
server. All of the client printers in were auto­created on the server. The lab printed from the
server using the auto-created client printers.

Observation

Citrix successfully used the Citrix Universal Printer
Driver to auto-create the driver on the server. The
lab printed to the Samsung MultiXpress 6345N
printer from the server using this driver and
experienced no issues.

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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER WHITE PAPER

Client Driver Compatibility

Description

Client Driver Compatibility in Citrix provides an
option you can use to prevent Auto-Create from
creating drivers on the server from the client
printers. This option allows you to prevent a
problematic driver from causing a fatal system error
on the server.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to a client using a USB cable and
they installed the printer driver on the client. They
made an ICA connection from the client to the
server. From the Presentation Console of the
server, the lab disabled the Auto-Create feature for
the Samsung MultiXpress 6345N printer driver by
using the Client Driver Compatibility feature.

Observation

When the lab connected the client to the server
using an ICA connection, the Client Driver
Compatibility feature prevented Auto-Create from
creating the Samsung MultiXpress 6345N printer
driver on the server. The Samsung MultiXpress
6345N printer exhibited no issues during the
testing of this feature.

Using Session Printers

Description

Citrix Presentation Server defines policy-based
session printers as “printers attached locally to a
Server running Citrix Presentation Server” or as
“shared printers imported from a Network Print
Server.” When Citrix applies the Session Printer
Policy to a user, it creates the configured printers
for that user automatically for any log on session
with a Server farm, without requiring an installation
of the printer drivers or the presence of a printer on
the client system.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to a client using a USB cable or by
creating a TCP/IP port.

They enabled the Samsung MultiXpress 6345N
printer as a session printer for the client by using
the Session Printer Policy from the Presentation
console of the Server. The lab made an ICA
connection from the client to the server.

Observation

The Citrix client recognized the Samsung
MultiXpress 6345N printer as a Session Printer
during the ICA connection. The lab successfully
printed from the Samsung MultiXpress 6345N
Session Printer.

Replicating Printer Drivers

Description

Driver Replication is a Citrix Server feature that
allows printer drivers installed on one server to
replicate to another server in the same server farm.
This feature reduces the overhead caused by
installing the printer on each Server separately.
This feature saves time and it ensures that newly
installed drivers are available from all of the servers.

Replicating printer drivers in the server farm
ensures that the ICA client users can print to any of
the client and the network printers located on the
server farm.

Test Methodology

The lab joined two servers (Server1 and Server2) to
create a server farm. They installed the Samsung
MultiXpress 6345N printer driver on Server1 and
not on Server2. Then they replicated the driver
from Server1 to Server2. Finally, they established
an ICA connection to Server2 from the client.

Observation

The lab used Auto Create to create the client
printers on Server2 using the replicated Samsung
MultiXpress 6345N printer driver. They
successfully printed through the auto-created client
printer. The lab did not encounter any issues with
the Samsung MultiXpress 6345N printer on any of
the operating system platforms tested.

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WHITE PAPER CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER

Mapping Client Printer Drivers

Description

The Citrix Presentation Server Driver Mapping
feature allows users to substitute specific Windows
printer drivers for client printers. Each client
provides information about the printers during
logon, including the printer model name. During
client printer auto-creation, the selected Windows­server printer driver names correspond to the
printer model names provided by the client. The
auto creation process then employs the identified,
available printer drivers to construct redirected
client print queues. In some cases, the printer
model names provided by the client do not
correspond directly to the printer driver names on
the Windows-server. When this happens, auto
creation will fail, unless the administrator
designates a surrogate driver.

Administrators can also use the Citrix Presentation
Server Driver Mapping feature to force families of
compatible printers to use a single reliable driver.

You perform these settings locally on the client
machine. These settings include orientation, paper
size, pages per sheet etc. Citrix displays these
printer driver properties in the settings for the auto­created client printer.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the client by using a USB cable.
They installed the printer driver on the server and
on the client. Then they verified the printer driver
properties of the auto-created printer against the
printer driver properties on the client machine.

Observation

The lab confirmed that the printer driver settings of
the auto-created client printers are the same as the
settings on the client machine. The changes they
made to the printer driver properties on the client
machine were present on the auto-created client
printers when they established an ICA connection
with the server.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to a client by using a USB cable.
They also installed the driver for this printer on the
server and on a client with a different name than
used on the server. The lab used the Presentation
console to map the client’s printer driver to the
server’s printer driver. Then they made an ICA
connection from the client to sever.

Observation

Citrix auto-created the client printers on the server
during the ICA connection and mapped the client’s
printer driver to the driver present on the server.
The lab successfully printed through this client
auto-created printer using the mapped driver.

Verifying Client Driver Properties

Description

In Citrix, driver properties refer to the printer
configuration settings you make to the client
system.

Using a Network Print Server

Description

Citrix Network Print Servers are servers to which
you attach shared printers. You import these
shared printers to the Citrix Presentation Server
and assign them to users through policies.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Print Server using a USB
connection or a TCP/IP connection. They verified
the availability of shared printers. The lab then
imported the shared printer to the server and
configured it for a specific user through the session
policy. That user then connected to the server by
using an ICA connection.

Observations

The lab confirmed that the Print Server was
available for printing in the tested session. They
successfully printed to the Samsung MultiXpress
6345N printer by using that session.

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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER WHITE PAPER

Shadowing Client Printers

Description

Citrix shadowing is a feature that allows users to
view and control other user’s sessions remotely.
You can use session shadowing to monitor and
interact with user’s sessions. When you shadow a
user, you can view whatever appears on the user’s
session display. Shadowing is a useful tool for
user collaboration, training, troubleshooting, and
monitoring by supervisors, help desk personnel,
and teachers.

You can use the Citrix Shadow Taskbar to shadow
sessions and to switch among multiple shadowed
sessions.

Test Methodology

The lab selected the shadowing option in Citrix
Server, and then they selected a user desktop to
shadow. They verified the actions performed on
client side against those performed on the user
side. The lab rejected shadowing of the desktop
and verified whether this step blocked shadowing
from occurring.

The lab connected the Samsung MultiXpress
6345N printer to the client by using a USB
connection or TCP/IP connection. They selected a
user’s desktop to shadow for the test. Then the
lab tested the print drivers while shadowing the
user.

Observation

Using Driver Features

Description

A printer driver contains the printer instructions you
can configure to control a printers features. These
features allow you to output your print jobs by
using different printing formats. Printer features
can include watermarks, overlays, etc. You should
get the same results using these printer features
from an auto-created client driver, as you would
get from a local client printer driver.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Presentation Server
machine using a USB connection or using a
TCP/IP connection. They installed the printer driver
on the server and on the client machine. The lab
created a Microsoft Word document named
‘Data.doc’ on the server. The lab established an
ICA connection from the client to the server using
MS Word from the server. They opened and
printed the ‘Data.doc’ file from the Server to test
the watermark, overlay, and n-up printing features
of the driver during the ICA session.

Observation

The lab successfully printed to the Samsung
MultiXpress 6345N printer using the watermark,
overlay, and n-up driver features without
encountering any issues on any of the Windows
operating systems tested.

The lab successfully shadowed the user and
observed their actions performed on the server
side from the client side. Then they successfully
printed to the Samsung MultiXpress 6345N printer
using the PCL 6 and PS drivers over the shadow
session. The lab encountered no issues on any of
the tested Windows operating systems.

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WHITE PAPER CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER

Using the Printer Driver Interface

Description

The Printer Driver User Interface is the interactive
visual representation of the printer features and
their settings presented in a format that allows a
user to configure or arrange the printer settings to
accommodate their printing requirements.

A Printer Driver User Interface provides the
following:

• Control over the printer input, allowing the user

to manipulate the system.

• Control over the printer output, allowing the

system to produce the desired user-configured
effects.

The goal of any user interface is to provide easy
navigation, accessibility, and a logical flow of the
user interaction. It must provide an environment
that any user can understand and that they can
use to create their expected output.

Test Methodology

The lab installed the Samsung MultiXpress 6345N
PCL 6 driver on the Citrix Presentation Server
machine and on the Citrix Client. They established
an ICA connection from the client to the server by
using MS Word from the Server side. The lab
connected the printer to the server. They tested
the Samsung Printer Driver User Interface print
window for navigability, accessibility, and
functionality. The lab accessed all of the UI tabs
such as Page Order, Page Orientation, etc.

Observation

The lab found all of the Samsung Printer Driver
User Interface tabs to be functional, navigable, and
user friendly. They did not encounter any issues
while testing the Samsung MultiXpress 6345N
printer on any of the Windows Operating systems
tested.

Using Printer Policies

Description

You use Citrix Presentation Server Printer Policies
created in the Presentation Server Console to
configure printer management. Presentation
Server Printer Policies provide a mechanism to
define a collection of system settings that can be
associated with a broader range of criteria than just
users, groups, and computers.

You can use policies to establish farm-wide
defaults for server settings. You assign
Presentation Server Printer Policies through filters
that apply rules defined by using any combination
of the following criteria:

• Access Control

• Client IP address

• Client Name

• Servers

• Users.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Presentation Client
machine by using a USB connection or by using a
TCP/IP connection. They installed the printer driver
on the Client. Then from the Citrix Presentation
Console the lab enabled the server ‘Auto Create all
Client Printers’ policy and applied it to the following:

• A range of IP addresses

• One particular IP address

• A specific client name

• One particular user

The lab tested the auto creation of client printers
after they applied each of these policies.

Observation

Citrix successfully auto-created all of the client
printers to which the policies were applied.

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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER WHITE PAPER

Printing from a Server

Description

Printing from a server is the process of using any of
the Citrix access options to print from a locally
connected server printer and from a network
printer.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer locally to the Citrix Presentation
Server machine by using a USB connection or a
TCP/IP connection. They installed the printer
drivers on the Server. Then the lab established an
ICA connection from the client to server by using
MS Word from the Server side. The lab verified the
printing ability of the printer drivers during the ICA
session by firing a test print using the Server local
printer drivers in the ICA session.

The lab connected the Samsung MultiXpress
6345N printer to the Host-A machine and shared
the printer in the Citrix Presentation Server machine
network. They installed the printer driver on the
server machine by using the ‘Import Network Print
Server’ feature in the Citrix Presentation Console.
The lab enabled the Session Printer Policy applied
it to the client machine. They established a new
ICA connection between the client and the server
by using MS Word from the server side. Then the
lab verified the ‘Printers and Faxes’ window for the
Network Print Server installed on the server side of
the ICA session and fired a test print to verify the
functionality of the installed network printer.

Using Driver Policies

Description

Citrix Driver Policies provide a mechanism you can
use to define a collection of system settings for a
broader range of criteria than just users, groups,
and computers. Driver Policies basically, deal with
the native printer drivers and the universal printer
drivers.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Presentation Client
machine by using a USB connection or a TCP/IP
connection. Then they installed the printer driver
on the client and the server machines. The lab
enabled ‘Native Printer Drivers’ and ‘Universal
Printer Drivers’ policies from the Citrix Presentation
Console of the Server.

Observation

The lab observed that Citrix successfully auto­created the client printer drivers by only using the
native printer drivers when the ‘Native Printer
Drivers’ policy was enabled. They did not
encounter any issues testing this feature on any of
the Windows Operating Systems.

Observation

The lab successfully installed the printer drivers on
the server and printed through the server printer
driver. Then they successfully used the server
network printer to print from the server side. The
lab did not encounter any issues testing this
feature on any of the Windows Operating Systems.

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Installing Printer Drivers

Description

Proper installation and removal of the Samsung
MultiXpress 6345N printer drivers on the Citrix
Presentation Server 4.5 and on the Citrix
Presentation Client machines is essential for
adding and removing system printers.

Test Methodology

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Presentation Server 4.5
machine locally by using a USB or a TCP/IP
connection. Then they installed and removed the
Samsung MultiXpress 6345N series printer driver
from Citrix Presentation Server 4.5 machine.

The lab connected the Samsung MultiXpress
6345N printer to the Citrix Presentation Client
machine locally by using a USB or a TCP/IP
connection. Then they installed and removed the
Samsung MultiXpress 6345N series printer driver
from Citrix Presentation Client machine.

Observation

The lab did not encounter any issues installing or
removing the Samsung MultiXpress 6345N series
printer driver for either the server, or the client with
a printer connected to the server or the client
locally using any of the Windows Operating
Systems.

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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER WHITE PAPER

About Samsung Electronics America, Information
Technology Division

Samsung's Information Technology Division (ITD) markets the
award-winning line of Samsung printers including; black &
white laser printers, black & white multifunction printers, color
laser printers, and color multifunction printers. Samsung ITD
is committed to supporting the needs of its channel partners
in the professional, commercial, corporate, and small/home
markets. ITD is a division of Samsung Electronics America
(SEA), a U.S. subsidiary of Samsung Electronics Company,
Ltd. (SEC). The SEA organization oversees the North
American operations of Samsung, including Samsung
Telecommunications America, LP, Samsung Electronics
Canada, Inc. and Samsung Electronics Mexico, Inc. For
more information, please visit www.samsung.com, or call
1-800-SAMSUNG.

About Samsung Electronics

Samsung Electronics Co., Ltd. is a global leader in
semiconductor, telecommunication, digital media and digital
convergence technologies with 2007 consolidated sales of
$103.4 billion. Employing approximately 150,000 people in
134 offices in 62 countries, the company consists of five
main business units: Digital Media Business, LCD Business,
Semiconductor Business, Telecommunication Business and
Digital Appliance Business. Recognized as one of the
fastest growing global brands, Samsung Electronics is a
leading producer of digital TVs, memory chips, mobile
phones and TFT-LCDs. For more information, please visit
www.samsung.com.

Samsung MultiXpress C8380ND

For more information, please visit www.samsung.com

WP_MX634NCITRIX_Rev_1A, 26 February 2009

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