Samsung 48J6000AKXXU User manual

E-MANUAL

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Contents

Quick Guides

Using Smart Hub

1 Connecting to the Internet

1 Setting up Smart Hub

1 Using Smart Hub

Controlling the TV with Your Voice

2 Setting up Voice Recognition

3 Controlling the TV with your voice

Controlling the TV with Your Motion

4 Setting up Motion Control

5 Controlling the TV using motions

Using the Samsung Smart Control

6 Operating the TV with the POINTER button

7 Setting up the Samsung Smart Control

7 Pairing the TV to the Samsung Smart Control

Improving the Viewing Experience of Sports Events

8 Activating Sports Mode

Editing Channels

9 Running the Edit Channel function

9 Rearranging or deleting channels

Playing Multiple Screens

Connecting Video Devices

18 Connecting with an HDMI cable

19 Connecting with a component cable

20 Connecting with a Composite (A/V) cable

Audio Input and Output Connections

21 Connecting with an HDMI (ARC) cable

22 Connecting with a digital audio (optical) cable

22 Connecting with a stereo audio cable

Connecting a Computer

23 Connecting through the HDMI port

24 Connecting with an HDMI-to-DVI cable

24 Connecting through your home network

Connecting a Mobile Device

25 Connecting with an MHL-to-HDMI Cable

26 Using Screen Mirroring

27 Connecting mobile devices without a wireless router

(Wi-Fi Direct)

27 Connecting a mobile device via Samsung Smart View 2.0

Changing the input signal with external devices

Connection Notes!

29 Connection notes for HDMI

30 Connection notes for audio devices

30 Connection notes for computers

Connections

Connecting an Aerial

Connecting to the Internet

12 Establishing a wired Internet connection

13 Establishing a wireless Internet connection

Connecting to a Network via a Mobile Dongle

Troubleshooting Internet Connectivity Issues

16 Troubleshooting wired Internet connectivity issues

17 Troubleshooting wireless Internet connectivity issues

30 Connection notes for mobile devices

Remote Control and Peripherals

About the Samsung Smart Control

Using the Samsung Smart Control

33 Operating the TV with the POINTER button

33 Operating the TV with the directional buttons and the

Enter button

34 Displaying and using the On-Screen Remote

35 Pairing the TV to the Samsung Smart Control

Controlling External Devices with the TV Remote Using the Universal Remote

36 Setting up the universal remote control

50 Locking and unlocking apps

50 Updating apps

50 Rearranging apps

Controlling the TV with a Keyboard

37 Connecting a keyboard

38 Using the keyboard

Controlling the TV with a Mouse

39 Connecting a USB mouse

39 Using a mouse

Connecting a Bluetooth Gamepad

Entering Text using the On-Screen QWERTY Keypad

40 Using additional functions

Smart Features

Viewing Multiple Screens or Features with Multi-Link Screen

41 Using Multi-Link Screen

50 Using other app features and functions

Using the e-Manual

51 Launching the e-Manual

51 Using the buttons in the e-Manual

Using the web browser

52 Browsing preferences

Using the MY CONTENT Service

53 Read before playing media content

54 Playing multimedia content in a computer or mobile

device

54 Playing media content saved on a USB device

55 Buttons and functions available while viewing photos

56 Buttons and functions available while viewing videos

58 Buttons and functions available while playing music

59 Listening to music in HD quality

59 Functions on the media content list screen

Smart Hub

43 Removing or pinning an item in the Recent group

43 Launching Smart Hub automatically

43 Testing Smart Hub connections

44 Using the Smart Hub tutorial

44 Resetting Smart Hub

Using Smart Hub with a Samsung Account

45 Creating a Samsung account

46 Signing in to a Samsung account

46 Linking your Samsung account to external service

accounts

47 Changing and adding information to a Samsung account

47 Deleting a Samsung account from the TV

Using the Apps Service

48 Managing Apps with the pop-up Options menu

49 Installing an app

49 Enabling automatic apps updates

Using the NewsON Service

60 News

60 Weather

Controlling the TV with Your Voice

62 Read before using voice recognition

62 Learning voice recognition basics

64 Using imperative voice recognition

64 Using interactive voice recognition at a short distance

65 Using the voice recognition tutorial

Controlling the TV using Motions (Motion Control)

66 Testing ambient illumination using the TV camera

67 Activating motion control

70 Changing the motion control screens

50 Removing an app from the TV

Using Face Recognition

72 Registering your face to your samsung account

Using the Channel Settings

83 Setting the Area

73 Changing your login method of face recognition

73 Signing in to a Samsung account using face recognition

TV Viewing

Setting Up a Schedule Viewing

74 Setting up a schedule viewing for a channel

74 Editing a schedule viewing

74 Cancelling a schedule viewing

Using the Channel List

Registering, Removing, and Editing Channels

76 Registering and removing channels

77 Editing registered channels

77 Enabling / Disabling password protection on channels

77 Locking / Unlocking channels

Creating a Personal Favourites List

78 Registering channels as favourites

78 Viewing and selecting channels on favourites lists only

Editing a Favourites List

79 Using the Edit Favourites screen menu items

Making Sports programmes More Realistic with Sports Mode

81 Enabling sports mode

81 Extracting highlights automatically

TV-Viewing Support Features

82 Scanning for available channels

82 Selecting the broadcast audio language

83 Tuning broadcast signals manually

84 Fine-Tuning the screen

84 Transferring channel list

84 Setting satellite system

Picture and Sound

Adjusting the Picture Quality

85 Choosing a picture mode

86 Adjusting the picture quality

87 Adjusting advanced settings

89 Adjusting picture options

Viewing in 3D

91 Starting 3D

92 Adjusting 3D effects

Picture Support Functions

93 Viewing a picture-in-picture (PIP)

94 Changing the picture size and position

95 Listening to audio only (Picture Off)

95 Resetting the picture mode settings

Adjusting the Sound Quality

96 Choosing a sound mode

97 Applying sound effects

Using the Sound Support Functions

98 Selecting speakers

98 Listening to TV sound through a Samsung Bluetooth

audio device

99 Listening to the TV through Bluetooth headphones

99 Listening to TV sound through a Samsung Multiroom

Link compatible speaker

101 Enabling digital audio output

102 Listening to 3D audio in 3D mode

102 Resetting all sound settings

System and Support

116 Showing/Hiding the Samsung logo while booting

116 Enabling the TV to boot faster

Setting the Time and Using the Timer

103 Setting the current time

103 Using the timers

Using the Screen Burn Protection and Energy Saving Functions

106 Preventing screen burn

106 Reducing the energy consumption of the TV

Using Anynet+ (HDMI-CEC)

107 Setting up Anynet+ (HDMI-CEC)

107 Using Anynet+ (HDMI-CEC)

Updating the TV’s Software

109 Updating the TV’s software to the latest version

109 Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

110 Checking the TV and connected storage for malicious

code

111 Configuring additional functions

Using Other Functions

112 Running the accessibility functions quickly

112 Enabling voice guides for the visually impaired

116 Removing Flickering

117 Registering the TV as a DivX-certified device (watching

for pay DivX movies)

117 Restoring the TV to the factory settings

117 Using the TV as a display model (for retail stores)

Teletext Feature

Troubleshooting

Getting Support

120 Support through Remote Management

121 Finding the contact information for service

There Is a Problem with the Picture

122 Testing the picture

I Can't Hear the Sound Clearly

124 Testing the sound

I Can't See 3D Images Clearly

125 Testing 3D picture quality

There Is a Problem with the Broadcast

113 Adjusting the menu transparency

113 White text on black background (high contrast)

113 Enlarging font (for the visually impaired)

113 Learning about the remote control (for the visually

impaired)

113 Listening to the TV through Bluetooth headphones (for

the hearing impaired)

114 Using the Indian Cinema Mode

114 Changing the menu language

114 Setting up a password

114 Checking Notifications

115 Enabling game mode

115 Richer colours and superior picture quality (BD Wise)

115 Enabling/Disabling sound feedback

116 Locking/Unlocking the Control Stick

My Computer Won't Connect

I Can't Connect to the Internet

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Read After Installing the TV

147 Picture sizes and input signals

Read Before Using 3D Mode

131 3D precautions

Supported Resolutions for 3D Modes

134 HDMI

134 Component

134 Videos/Photos

Supported Resolutions for each of UHD Input Signals

135 If HDMI UHD Color is set to Off

135 If HDMI UHD Color is set to On

Read Before Using Voice, Motion, or Face recognition

136 Precautions for voice, motion, and face recognition

137 Requirements for using voice, motion, or face recognition

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

142 Limitations on use of photo, video, and music files

147 Installing an anti-theft lock

148 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported Resolutions)

149 IBM

149 MAC

150 VESA DMT

Supported Resolutions for Video Signals

151 CEA-861

Read Before Using Bluetooth Devices

152 Restrictions on using Bluetooth

Licence

Glossary

143 Supported external subtitles

143 Supported internal subtitles

144 Supported image formats and resolutions

144 Supported music formats and codecs

145 Supported video codecs

Using Smart Hub

Connecting to the Internet

(MENU/123) MENU Network Network Settings

Connect the TV to the Internet wired or wirelessly.

Setting up Smart Hub

Press the button on your remote control. When you start Smart Hub for the first time, the Set Up

Smart Hub screen appears. Follow the instructions on the screen to configure the required settings

and complete the setup.

Welcome to Smart Hub

The easiest way to access and discover live TV, movies, apps, games and more.

Set Up Smart Hub

Learn More

Using Smart Hub

Enjoy the multiple functions provided by Smart Hub on a single screen.

For more information, refer to "Smart Hub."

Controlling the TV with Your Voice

This function is only supported for the 6600 series models or higher.

Setting up Voice Recognition

(MENU/123) MENU System Voice Recognition

Finish the settings required for voice recognition, such as the language to use and whether to use Use

TV Voice.

System

Accessibility

Setup

Sports Mode

Menu Language English

Smart Security

Universal remote setup

Voice Recognition

Your TV's menu may differ from the image above, depending on the model.

Controlling the TV with your voice

Press and hold the MENU/123 button on the Samsung Smart Control. The Voice Recognition screen appears. When the Voice Recognition icon appears on the screen, speak commands slowly, in a moderately loud voice, into the microphone on the Samsung Smart Control.

This function is only supported by the models with the Samsung Smart Control.

For more information, refer to "Controlling the TV with Your Voice."

Controlling the TV with Your Motion

This function is only supported by the models with the Samsung Smart Control.

Setting up Motion Control

(MENU/123) MENU System Motion Control

Perform Motion Control Environment Test, then finish the settings required to run motion control, such as how to adjust Pointer Speed and whether to show Animated Motion Guide.

System

Setup

Sports Mode

Menu Language English

Smart Security

Universal remote setup

Voice Recognition

Motion Control

Your TV's menu may differ from the image above, depending on the model.

Controlling the TV using motions

(MENU/123) MENU System Motion Control Motion Control

Set Motion Control to On.

Face the TV camera, raise your hand at a comfortable position, and then move your index finger

to the left or right slowly with it fully extended upwards.

Move your hand left or right slowly to move the pointer to a function.

Curl your index finger down to select a function, and then raise it again to run the selected

function.

This function is not available on certain models in specific geographical areas.

Motion Control is available in either direction control or motion pointing mode.

The 6600, 7000, 7500 and 8000 series models need to be connected to the TV camera in order to use Motion Control.

For more information, refer to "Controlling the TV using Motions (Motion Control)."

Using the Samsung Smart Control

The Samsung Smart Control may not be provided with specific model and country.

Operating the TV with the POINTER button

Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the following icons on the screen, and then press the POINTER button.

: Displays the On-Screen Remote.

●

: Allows you to adjust the volume or select speakers.

●

: Displays the channel list.

●

: Launches Smart Hub.

●

Setting up the Samsung Smart Control

(MENU/123) MENU System Smart Control Settings

Configure the basic settings for using the Samsung Smart Control.

System

Universal remote setup

Voice Recognition

Motion Control

Time

Notifications

Device Manager

Smart Control Settings

Your TV's menu may differ from the image above, depending on the model.

Pairing the TV to the Samsung Smart Control

When you turn on the TV, the Samsung Smart Control is paired to the TV automatically. To re-pair it to the TV, press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or more.

Improving the Viewing Experience of Sports Events

Activating Sports Mode

(MENU/123) MENU System Sports Mode

Set Sports Mode to On. The TV automatically configures the picture and sound settings so that they are suitable for soccer events.

System

Accessibility

Setup

Sports Mode

Menu Language English

Smart Security

Universal remote setup

Voice Recognition

You can zoom in the screen while you are using the sports mode. Move the focus to the part of screen to magnify.

Your TV's menu may differ from the image above, depending on the model.

The actual name may differ from specific geographical areas.

For more information, refer to "Making Sports programmes More Realistic with Sports Mode."

Editing Channels

Running the Edit Channel function

(MENU/123) MENU Broadcasting Edit Channel

Broadcasting

Auto Tuning

Aerial Terrestrial

Channel List

Schedule Manager

Edit Channel

Edit Favourites

Channel Settings

Your TV's menu may differ from the image above, depending on the model.

Rearranging or deleting channels

(MENU/123) MENU Broadcasting Edit Channel Change Number or Delete

You can rearrange the order of channels or delete channels. To change the order of a channel, select it and then select Change Number. To delete a channel, select it and then select Delete.

Playing Multiple Screens

This function is only available on certain models in specific geographical areas.

You can surf the web or run an app while viewing the TV. You can change the size of each screen by dragging the circle in the middle of the screen to the left or right.

The image of the remote control may differ with the TV model.

For more information, refer to "Viewing Multiple Screens or Features with Multi-Link Screen."

Connecting an Aerial

Connect the TV to an aerial or a cable outlet to receive broadcast signals.

Connect a cable from an aerial or cable outlet to the ANT IN connector, as shown in the image below.

An aerial connection is not necessary if you connect a cable box or satellite receiver.

Connecting to the Internet

LAN

Establishing a wired Internet connection

Using LAN cables

There are three ways to connect the TV to your Internet access points, as shown in the following illustrations:

Wall-mounted LAN Outlet

●

External Modem

●

① IP Router + ② External Modem

●

We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points.

The TV will not be able to connect to the Internet if the network speed is below 10Mbps.

Connecting to a wired Internet network automatically

(MENU/123) MENU Network Network Settings

Automatically connect to an available network.

Select Wired.

Once network connection is successful, you will see a confirmation message. If it fails, try again

or connect manually.

Try Now

Establishing a wireless Internet connection

Connecting to a wireless internet network automatically

(MENU/123) MENU Network Network Settings

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect.

Select Wireless. The TV automatically displays a list of available wireless networks.

Select a network. If the network you want doesn't appear in the list, select Add Network, and

then enter the network's SSID (name) manually.

If your network is security enabled, enter the password. If your network is not security-enabled,

the TV will bypass the on-screen keyboard and attempt to connect right away.

Connecting to a wireless internet network with WPS

(MENU/123) MENU Network Network Settings

If the router has a WPS(wi-fi protected setup) push button, you can use it to connect the TV to the router automatically.

Select Wireless. The TV automatically displays a list of available wireless networks.

Select Stop and then select WPS.

Press the WPS or PBC buttons on your wireless router in less than two minutes.

The TV is connected to the network automatically.

Checking the internet connection status

(MENU/123) MENU Network Network Status

Network

Network Status

Network Settings

Wi-Fi Direct

Multimedia Device Settings

Screen Mirroring

Device Name Tizen_Device

Your TV's menu may differ from the image above, depending on the model.

View the current network and Internet status.

Try Now

Changing the name of the TV on a network

(MENU/123) MENU Network Device Name

You can change a name for the TV that will appear on mobile devices and laptop computers.

Select Device Name from the Network menu.

Select a name from the list that appears. Alternatively, select User Input to enter a name manually.

Try Now

Connecting to a Network via a Mobile Dongle

You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV.

This function is not available on certain models in specific geographical areas.

When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this case, use a USB extension cable.

Auto Ticker is not available when you set up mobile network.

If you have any problems using online services, please contact your Internet service provider.

The mobile service providers and their devices that support this function are as follows:

Glo Bolt (Model No: E303)

●

Etisalat (Model No: E303)

●

Smart Communication (Model No: E3131S-3)

●

Globe Telecom (Model No: E3331, E359S-2)

●

Viettel (Model No: E173Eu-1)

●

Vinaphone (Model No: E303u-1, E303s-1)

●

DTAC (Model No: E3131)

●

AIS (Model No: E3131, E303)

●

Telcomsel (Model No: E303)

●

Indosat (Model No: E303)

●

Airtel (Model No: E1731, E3276S, E3276s-920, E3272, E8231)

●

Idea (Model No: E1732, E8231)

●

Tata Docomo (Model No: E177, E8231)

●

Open Dongles - Airtel, Idea, TataDocomo, Aircel, Vodafone (Model No: E303C, E303U, E3121B,

●

E3131B, E369 mini, E8221)

Zain (Model No: E367u-1, E303s-1)

●

Orange (Model No: E367u-1, E3131s-2)

●

Troubleshooting Internet Connectivity Issues

Troubleshooting wired Internet connectivity issues

Try Now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router, and reset the router.

If the problem persists, contact your Internet Service Provider.

Unable to connect to the network

Check all IP Settings.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back

in.

If this does not work, contact your Internet Service Provider.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting wireless Internet connectivity issues

Wireless network connection failed

If a selected wireless router is not found, go to Network Settings and select the correct router.

Unable to connect to a wireless router

Check if the router is turned on. If it is, turn it off and on again.

Enter the correct password if required.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back

in.

Enter the correct password if required.

If the problem persists, contact your Internet Service Provider.

Unable to connect to the network

Check all IP Settings.

Enter the correct password if required.

If the problem persists, contact your Internet Service Provider.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Connecting Video Devices

Your TV has a variety of connectors for video input from external devices. Below is a list of featured connectors shown in descending order of picture quality.

HDMI

●

Component

●

Composite (A/V)

●

Connect a video device to the TV with an HDMI connector for the best picture quality. If the device does not have an HDMI connector, try a component connector.

Connecting with an HDMI cable

The following types of HDMI cables are recommended:

High-Speed HDMI Cable

●

High-Speed HDMI Cable with Ethernet

●

Connect the HDMI cable to the HDMI input connector of the TV and the HDMI output connector of the device as shown in the image below.

Set Edit Device Type to DVI PC for a computer connected with a HDMI-to-DVI cable, and PC for a computer connected with HDMI cable. Also, set Edit Device Type to DVI Devices for an A/V device with a HDMI-to-DVI cable.

Connecting with a component cable

Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below.

Make sure the cable colours match the connector colours.

The models without the One Connect Mini

The models with the One Connect Mini

Connecting with a Composite (A/V) cable

Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below.

Make sure the cable colours match the connector colours.

The models without the One Connect Mini

The models with the One Connect Mini

Audio Input and Output Connections

Your TV has a variety of connections for audio input from external devices. The connections are listed below.

HDMI/ARC (Audio Return Channel)

●

Digital Audio (Optical)

●

Audio (Analogue)

●

Connecting with an HDMI (ARC) cable

ARC(Audio Return Channel) lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable. ARC is only available through the HDMI (ARC) port and only when the TV is connected to an ARC-enabled AV receiver.

Connect an HDMI cable to the HDMI (ARC) input connector of the TV and the HDMI output connector of the device as shown in the image below.

Connecting with a digital audio (optical) cable

You can listen to digital audio by connecting an AV receiver to the TV via a digital audio (optical) connector.

Connect the optical cable to digital audio output connector of the TV and the digital audio input connector of the device as shown in the image below.

Connecting with a stereo audio cable

If using the AUDIO OUT/COMPONENT IN/AV IN 1 connectors of the TV, connect an audio cable to the AUDIO / COMPONENT / AV Adapter(accessory) and connect it to the AUDIO OUT/COMPONENT IN/AV IN 1 connectors of the TV and the audio output connectors of the device as shown in the image below.

AUDIO OUT

Connecting a Computer

The kinds of connections you can make are listed below.

To use the TV as a computer monitor

Connect through the HDMI port with an HDMI cable.

●

Connect though the HDMI (DVI) port with an HDMI-to-DVI cable.

●

To view or play the content saved in a computer on the TV

Connect through using your home network.

●

Connecting through the HDMI port

For an HDMI connection, we recommend one of the following HDMI cable types:

High-Speed HDMI Cable

●

High-Speed HDMI Cable with Ethernet

●

Connect an HDMI cable to the HDMI input connector of the TV and the HDMI output connector of the device as shown in the image below.

Connecting with an HDMI-to-DVI cable

If the graphics adapter of your TV does not support the HDMI interface, connect the computer to the TV with a DVI (Digital Visual Interactive)-to-HDMI cable. Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit audio. To listen to the computer sound, connect external speakers to the audio output connector of the computer.

Connect the HDMI-to-DVI cable to the HDMI (DVI) port of the TV and the DVI output port of the computer as shown in the image below.

For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."

Connecting through your home network

You can quickly access and play photo, video, and music files stored on a computer on the TV.

Connect the TV and the computer to the same router or AP. Once you connect them to the same

router or AP, a home network is configured.

On the computer, select [Control Panel] [Network and Internet] [Network and Sharing Centre]

[Change advanced sharing settings], and select [Choose media streaming options.] to activate

media streaming.

From the list, set the TV to [Allowed].

Launch Windows Media Player on a computer. Select [Settings] [Library Management] and

add the location where photo, video, and music files are saved to play them on the TV. For more information about playing content, refer to "Playing multimedia content in a computer or mobile device."

Alternatively, you can move the files to the default folder specified by Windows Media Player, and then play or view them on the TV.

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