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09068
HOWARD
W.
SAMS
SiCOMPANY
COMPUTERFACTS
8
Technical
Service Data
STAR®
MODEL
NR-10(VERSIONS
1,2,3)
PRINTER
FEATURES
COMPLETE
SCHEMATICS •
PRELIMINARY
SERVICE CHECKS
•
TROUBLESHOOTING TIPS
•
EASY-READ
WAVEFORMS
• REPLACEMENT
PARTS LISTS •
SEMICONDUCTOR CROSS-REFERENCE
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SflR
S
COMPUTERFACTS
STAR
MODEL
NR-10(VERSIONS
1,2,3)
(/)
©
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PRELIMINARY
SERVICE
CHECKS
This data provides
the user with a time-saving
service
tool which
is
designed
for quick Isola-
tion and
repair of Printer malfunctions.
Check all Interconnecting cables
for
good
connection
and
correct hook-up before making
service checks.
Always turn Printer Off before connecting or
disconnecting
connectors, boards
or
Computer.
Replacement
or repair of
the Fuse Board,
Control Board,
Control Panel Board or
connectors may be
necessary after malfunctions
have been Isolated.
TEST
EQUIPMENT
Digital Volt/Ohm Meter
Logic
Probe
TOOLS
Print Head Cleaning Equipment
Contact and
Switch Cleaner (non-spray
type)
Phil
lips Screwdriver
Low Wattage
Soldering Iron
Desoldering
Equipment
REPLACEMENT PARTS AND
DESCRIPTION
Control Board
Control Panel
Board
Fuse Board
CM1 Carriage
Motor
DB1
Bridge
Rectifier
DB2 Bridge
Rectifier
Fi Fuse
4A
125V
AC (Fuse Board)
F2
Fuse 5A 125V
AC
(Main Board)
F1,3,4,5 Fuse
3A
125V
DC (Main
Board)
IC1 Voltage
Regulator
(5V)
LF1
Paper
Feed
Motor
Ml Home Position Sensor
M2
Paper End Sensor
M3 Release Lever
Switch
M4
Automatic
Sheet Feeder Switch
PH1
Print Head
SW1
Power
Switch
T1
Power Transformer
TR1 Voltage Regulator 3.6V
TR2
Voltage
Regulator
39V
XTAL1
14MHz Crystal
SAMS.
Howard
W. Sams
&
Co.
4300
West
62nd Street,
P.O.
Box
7092,
Indianapolis,
Indiana
46206
U.S.A.
The
listing
of any available replacement
part herein
does not
constitute in
any case
a
recommendation,
warranty or
guaranty
by
Howard
W. Sams
& Co. as to the quality and suitability
of
such
replacement part.
The numbers of these
parts have been
compiled from
information furnished
to Howard
W. Sams
& Co.
by the manufacturers
of the particular
type of replacement
part
"sted.
90CP19104
DATE
2-90
Reproduction
or
use, without express
permission,
of
editorial or pic-
torial
content, in
any manner,
is prohibited.
No
patent
liability is
assumed
with respect
to the use of the
information
contained herein.
©
1990 Howard
W. Sams & Co.
4300 West 62nd
Street, P.O.
Box
7092, Indianapolis,
Indiana
46206
U.S.A.
Printed in
U.S.
of
America
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PRELIMINARY
SERVICE
CHECKS
(Continued)
GENERAL
OPERATING
INSTRUCTIONS
PRINTER
SELF-TEST
Printer has a short
and
a
long Self-Test.
Short Self-Test prints
six lines
of 80-column
text
In
Draft
mode, then
stops. Short test
Is
started
by loading
paper and closing the
cover,
then
holding ON
LINE button down
while
turning
Printer
On.
Long Self-Test prints
80-column text In
Draft
and Near
Letter Quali-
ty
modes
In both
Standard
Roman
characters and
Italic
characters.
The long test
Is started
by
holding PAPER FEED
button
down while
turn-
ing Printer On.
The
long test continues
printing
until Printer
Is turned Off.
PANEL
CONTROLS
Cover
and Paper
switches
must be
activated for
the
printer to
go
ON
LINER. When ON LINE
Indicator LED Is On,
Printer
Is ready to
receive
data from Computer.
The MODE, PRINT
PITCH, TOF, and PAPER
FEED buttons are
disabled
when Printer
Is ON LINE. Pressing ON
LINE
button once stops
Printer from receiving
data from Computer and
activates the other
buttons.
Each time MODE button Is
pressed print mode
changes
between DRAFT
and NLQ. Pressing the
PRINT PITCH
button
cycles
thru Proportional,
80,
"96
and
136.
MODE
and PITCH selection Is
Indicated
by
Control
Panel LEDS.
Pressing PAPER
FEED
button advances paper one
line. Pressing TOF
button advances
paper
to
top of next
page
or form (Form Feed). Printer
has a
forward and reverse
microfeed
function
to
help
in
aligning the print start position.
To forward
microfeed, put
Printer Off
Line
then
hold
ON LINE button
down
and press PAPER
FEED button.
To reverse microfeed hold ON
LINE button down and press
TOF
button.
Margins can be set
while
printer If OFF LINE.
For left
margin hold MODE
down and press
TOF
until
the prlnthead reaches
the desired
posi-
tion.
For right margin
hold
MODE down
and
press PAPER
FEED
until
prlnthead
reaches
the
desired
position.
To make the current paper
position
the Top of
Form, hold PRINT PITCH down
and press TOF.
To disable software control
of
MODE and
PRINT
PITCH, hold either or both
buttons
down while
turning
Printer
On.
Button
selection will
work normally. To select
Italic mode
and
disable software
control of character
style,
hold the
TOF
button down
while turning
the
Printer
ON.
A
hex dump
can be
performed
by holding PAPER
FEED and MODE buttons
down while turning
Printer On. Printer will print
contents of
print buffer In hex form.
DISASSEMBLY
INSTRUCTIONS
UPPER
CASE UNIT REMOVAL
Remove Paper
and Printer
ribbon.
Disconnect
power
and remove
the Platen Knob.
Remove
the
Interface cover,
and remove
the
Parallel
Interface Board
by
pulling
It straight
up.
Remove the two
screws
securing
the Upper
Case.
Lift the back of the
Upper
Case slightly and
push it towards the
front
of printer to
separate the tabs
of
Upper
Case
from
the Lower
Case.
Disconnect
chassis lead
to Control
Panel and Connectors
(CN2
and CN3). Remove
the Upper Case.
CONTROL PANEL BOARD
REMOVAL
Remove the Upper
Case
unit, remove
the
tapping
screw
securing the
Cover
Switch.
Remove four
screws
securing
the
control
panel board.
Remove the Control Panel
Board and the
switch
out of
the Upper
Case unit.
PRINTER MECHANISM
REMOVAL
Remove
the
Upper
Case. Remove
the
plastic
door
covering the
ribbon
cable
and disconnect
the print Head
Cable
(CN11) from
the
Control
Board.
Remove
four
screws
securing the
Printer
Mechanism
to the
Lower
Case. Dis-
connect Connectors
CN6,
CN7, CN9
and CN10 from
the
Control Board.
Lift
the Printer
Mechanism
out of Lower Case.
CONTROL
BOARD REMOVAL
Remove
the
Printer
Mechanism
and disconnect
the
power
supply
connector
CN1. Disconnect
the
Fan
connector
CN4. Remove
eight screws
fastening
the
Control Board
to Lower Case.
Lift
the
Control
Board out
of the
Lower Case.
PAPER
FEED MOTOR
REMOVAL
Remove
the
Printer
Mechanism. Remove
two
screws
holding
the Paper
Feed Motor to
the
Printer
Mechanism.
Remove the
Paper
Feed
Motor.
CARRIAGE
MOTOR REMOVAL
Remove
the
Printer
Mechanism. Remove four
screws
securing
the
Carriage Motor Holder to
Printer
Mechanism.
Remove
two screws
fasten-
ing
the
carriage motor
to holder
and
remove
carriage
motor.
When the
carriage motor
Is
replaced,
adjustment
of Timing
Belt Tension Is
required.
PRINT
HEAD
Remove
the
Printer
Cover and ribbon cartridge.
Remove
the hook holding
the Print Head
In
place and
pull up the
Print Head. Remove the
Print
Head
Connector
Cover mounted to the
frame,
then remove
the
Print Head Cable
connected
to CN11 on the
Control Board. When
a
new Print Head
is
installed,
perform the
Print
Head Gap
Adjustment.
IV
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PRELIMINARY
SERVICE CHECKS
(Continued)
SERVICE
CHECKS
MATCH THE
NUMBERS
ON THE
INTERCONNECTING
DIAGRAM AND
PHOTOS
WITH
THE
NUMBERS
ON THE
SERVICE
CHECKS
TO BE
PERFORMED.
©
PRINTER DEAD
(A)
Verify
connection of
chassis slip
connector to
pin on
Control
Panel
Board. Check
Cover
Open Detector
switch (SW8)
for
closed
continuity,
and
Control
Board connector CN3, pin
11 for
ground when SW8
is
closed.
(B)
CAUTION: If
printer
is still
turned
on,
Printhead may be
hot. Turn
off
printer
and
disconnect
printhead
cable from
Control Board.
Secure
printhead cable to
carriage
and
start
printer
self test.
If
carriage travels as
it
should in
self
test,
check
Printhead by
substi-
tution.
(C) Check AC
Fuse on
Fuse
board.
If
open
check Power
Transformer
(
I i
for possib le
short.
(D) If AC
Fuse is
good, check for
120VAC
between pins
of
Transformer Con-
nector on
Fuse Board. If
voltage
Is
missing,
check Fuse
Board by
substi-
tution.
(E)
Check for
30.2VAC
between pins 1
and
2 and
5.2VAC
between pins 3
and
4
of
connector CN1. If
either
voltage Is
missing, check
Power
Transformer
(T1) by
substitution.
(F)
Check for 39V
at
both ends of
Fuses
(F1,F3,F4,F5)
and 4.4VAC at Fuse
(F2)
on
the Control
Board.
(G) Check for
8.9V at the
collector of
Regulator
Transistor (TR1).
(H) If
8.9V is
missing check Diode
Bridge (DB2).
(I) Check for
5V at
the output of I
CI,
if
5V is
missing check I
CI by sub-
stitution.
(J)
Check for
3.6V at the
emitter of
Regulator (TR1).
If
3.6V
is
missing, check transistor TR1
and
Zener Diode
(ZD1 ) by
substitution.
(K) Check for
36.8V at the
emitter of
TR2.
(L)
Check for
pulses at pins
of XTAL1.
If pulses are
missing
check
XTAL1
by
substitution.
©
CARRIAGE ASSEMBLY
DOES NOT OPERATE
(A)
If
carriage
assembly moves,
then
stops
and alarm
buzzer sounds,
check
connectors
CN10
and CN7.
Check
voltage at CN7
Pin 8 for
over
1V
with
paper
loaded and under
.2V
wlth^}
no paper. Check
CN7 Pin 5 for
over
^m
,5V
when the Home
Position
Sensor
*»
(Ml) Is
clear and under
.25V
when
Oj
the sensor is
blocked.
""^i
(B)
Check the
timing belt.
(C)
Check
Carriage
Motor
winding
®
resistances.
Check the
motor by
sub-
^
stitution.
r
35
S3
(D5 Check Control
Board by
substitution.
©
PAPER
FEED MOTOR MALFUNCTIONING
(A)
Check Paper
Feed Gear Assembly.
(B) Check
Paper Feed
Motor.
(C)
Check
Connector CN9.
(D) Check Control
Board by substitution.
©
PRINT HEAD
MALFUNCTIONING
(A)
Check Print
Head for
damage
or
contamination.
(B)
Check the
resistance of Print
Head
solenoids.
WARNING; Shorted
Driver can
damage
Prtnt
Head.
Check
Drivers for short
before
re-
placing the
Print
Head.
@
PRINTER WILL NOT
RECEIVE
DATA
(A)
Check interface
Board
and cable.
CB)
Check
connector CN8 on Main
Board.
(C)
Check Control
Board by substitution.
©
CONTROL PANEL
MALFUNCTIONS
(A)
Check
connectors CN2
and CN3
on
Control
Board.
(B)
Check Control Panel Board
by
substi-
tution.
(C5 Check Control Board by
substitution.
<
5
m
o
z
m
M
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PRELIMINARY
SERVICE
CHECKS
(Continued)
PREVENTATIVE
MAINTENANCE
ENVIRONMENT
Computers
perform
best in
a clean, cool area
that is
below
80 degrees
Fahrenheit
and free
of
dust and
smoke particles.
Even
though home
Computers
are not
affected
by cigarette smoke
as much
as commercial
Computers are
affected, it
is better
to mantain
a
smoke-free area
around
the Computer.
Do not
block cabinet vents
of Computer,
Monitor,
Printer, or
other
power
devices.
ELECTRICAL
POWER
Variations
in the line
voltage
can
affect the
Computer. Try
to avoid
these
fluctuations
by using
an
AC
receptacle
that is on
a power
line not
used by
appliances or
other
heavy current
demand
devices.
A
power-surge
protector,
power-line
conditioner,
or
non-interruptable
power supply
may
be needed
to cure the
problem.
Do not
switch
power On
and Off
frequently.
KEYBOARD
Liquids
spilled
into the
Keyboard
can ruin it.
Immediately
after
a spill occurs,
disconnect
the
Computer
power
plug from AC
power
outlet. Then, if
circuitry or
contacts are contaminated,
disassemble
the
Keyboard
and carefully
rinse the
Keyboard
printed
circuit board with
distilled
water and
let it dry.
Use a cotton swab
to clean
between the
keys.
Use a non-abrasive
contact
cleaner
and lint-free
wipers
on
accessible
connectors and
contacts.
DISK
DRIVES
Clean the
read/write
heads of the
Disk Drives
about
once a month or
after 100 hours
usage.
Use only
an approved
head
cleaning kit.
Handle
carefully
to preserve
proper disk
head alignment.
A sudden bump
or jolt
to
the Disk
Drives
can knock
the disk
head
out
of
alignment. If
Disk Drive must
be transported,
place an
old disk
in slot
and close
door during
transport.
Store
disks in their
protective
covers
and never touch the disk
surface. Observe
the disk
handling
precautions
usually found
on the back
of disk protective covers.
PRINTERS
Carefully
vacuum
the Printer
regularly.
Wipe surface
areas clean using
a
light
all-purpose
cleaner.
Do not
oil the
machine. The
oil will collect
abrasive grit and
dust.
The
dust will
act as
a
blanket. This
can
cause
components
to overheat and fail.
STATIC
ELECTRICITY
Static
electricity
discharge
can affect the
Computer. In order
to
minimize the possibility,
use
anti-static
mats,
sprays, tools
and
materials, and maintain
good humidity in the Computer en-
vironment.
MONITOR
Use
an
isolation
transformer
with
any Monitor
that
does
not
come as
part
of
the system since
some
Monitors
use a HOT
chassis
(chassis
connected
to
one
side
of
the
AC line). The
face of
the
Monitor
should
never
be left
on
for
long
period of time
at high brightness level except when
pattern
is
being
changed
periodically.
Use caution when
cleaning anti-glare screens, to
preserve
the
glare-reduction
feature.
Xli
![](/html/f1/f144/f1447ab007028c75d2ab6bc11740293ebe3033f34b64fc2aad1b7bc4df38d58c/bgf.png)
A PHOTOFACT
STANDARD NOTATION SCHEMATIC
with
ansnmHi
O
©
Howard W
Sams &Co.
1990
STAR
MODEL NR-10(VERSIONS
1,2,3)
![](/html/f1/f144/f1447ab007028c75d2ab6bc11740293ebe3033f34b64fc2aad1b7bc4df38d58c/bg12.png)
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A PHOTOFACT STANDARD NOTATION
SCHEMATIC
with
HEHSEZEl
©
Howard
W. Sams
& Co.
1990
52