Sam4s4 ER-285M Operator's And Programming Manual

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ER-285M Electronic Cash Register

Operator's and

Programming Manual

For Fast Startup, See the “Quick Start Guide” on Page 13

All specifications are subject to change without notice. 2010, CRS, Inc. M-ER285M Manual Version 1.10

CRS, Inc.

Limited Warranty and Disclaimers of Warranty

This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of CRS, Inc.

NOTICE

IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S). SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S) OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR OTHERWISE MEET YOUR REQUIREMENTS. CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s) is against the entity or individual from whom you purchased the product(s). Revision 2.0 - April 1, 2005

WARNING - U.S.

THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.

NOTICE - CANADA

THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.

CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.

ATTENTION

The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.

Check with your local solid waste officials for details concerning recycling options or proper disposal

Precaution Statements

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.

1-1 Safety Precautions

1. Be sure that all built-in protective devices are

replaced. Restore any missing protective shields.

2. When reinstalling the chassis and its assemblies,

be sure to restore all protective devices, including nonmetallic control knobs and compartment covers.

3. Make sure there are no cabinet openings through

which people - particularly children - might insert fingers and contact dangerous voltages. Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers.

4. Design Alteration Warning:

Never alter or add to the mechanical or electrical design of the SECR. Unauthorized alterations might create a safety hazard. Also, any design changes or additions will void the manufacturer’s warranty.

5. Components, parts and wiring that appear to have

overheated or that are otherwise damaged should be replaced with parts that meet the original specifications. Always determine the cause of damage or over- heating, and correct any potential hazards.

CAUTION

There is the danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose used batteries according to the manufacturer’s instructions.

6. Do not remove original insulation, especially near the following areas: sharp edges, and especially the AC and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between components and the printed circuit board. Check the AC power cord for damage. Make sure that leads and components do not touch thermally hot parts.

7. Product Safety Notice: Some electrical and mechanical parts have special safety-related characteristics that might not be obvious from visual inspection. These safety features and the protection they give might be lost if the replacement component differs from the original - even if the replacement is rated for higher voltage, wattage, etc.

Components that are critical for safety are indicated in the circuit diagram by shading, (

). Use replacement components that have

or ( the same ratings, especially for flame resistance and dielectric strength specifications. A replacement part that does not have the same safety characteristics as the original might create shock, fire or other hazards.

ATTENTION

ll y a danger d’explosion s’il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur.

Mettre au rebut les batteries usagées conformément aux instructions du fabricant.

)

SAFETY NOTICE: "Electrical equipment should be installed near an easily accessible socket/outlet."

1-2 Servicing Precautions

WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a

conflict between the servicing and safety precautions, always follow the safety precautions.

WARNING: An electrolytic capacitor installed with the wrong polarity might explode.

1. Servicing precautions are printed on the cabinet.

Follow them.

2. Always unplug the units AC power cord from the

AC power source before attempting to: (a) Remove or reinstall any component or assembly (b) Disconnect an electrical plug or connector (c) Connect a test component in parallel with an electrolytic capacitor

3. Some components are raised above the printed

circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.

4. After servicing, always check that the screws,

components and wiring have been correctly reinstalled. Make sure that the portion around the serviced part has not been damaged.

5. Check the insulation between the blades of the AC

plug and accessible conductive parts (examples: metal panels and input terminals).

6. Insulation Checking Procedure: Disconnect the

power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500V) to the blades of AC plug.

The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.

7. Never defeat any of the B+ voltage interlocks.

Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.

8. Always connect an instrument’s ground lead to the

instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.

1-3 Precautions for Electrostatic Sensitive Devices (ESDs)

1. Some semiconductor (solid state) devices are easily

damaged by static electricity. Such components are called Electrostatic Sensitive Devices (ESDs); examples include integrated circuits and some fieldeffect transistors. The following techniques will reduce the occurrence of component damage caused by static electricity.

2. Immediately before handling any semiconductor

components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to applying power - this is an electric shock precaution.)

3. After removing an ESD-equipped assembly, place

it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge.

4. Do not use Freon-propelled chemicals. These can

generate electrical charges that damage ESDs.

5. Use only a grounded-tip soldering iron when

soldering or unsoldering ESDs.

6. Use only an anti-static solder removal device.

Many solder removal devices are not rated as antistatic; these can accumulate sufficient electrical charge to damage ESDs.

7. Do not remove a replacement ESD from its

protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

8. Immediately before removing the protective

material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

9. Minimize body motions when handling unpackaged

replacement ESDs. Motions such as brushing clothes together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.

1-4 Safe Operation

 Do not locate your SAM4s ECR in a damp or wet environment. Avoid high humidity, direct

sunlight and temperature extremes.

 Always plug your ECR into a grounded three-prong outlet. Never use two-prong adaptors or

ungrounded outlets.

 Check to make sure the power outlet provides the correct voltage: (120V +/- 10%).  Immediately disconnect the ECR from the power source in case of spilled liquid in the ECR,

smoke, or strange smells. Call your authorized dealer for assistance.

 Do not operate the ECR with wet hands.  Use a soft dry cloth to clean the ECR cabinet. Do not use wet clothes or solvents.  Do not open the ECR case to attempt repairs. Dangerous voltages can cause shock. Service

attempts by untrained personnel can cause unnecessary damage to your ECR.

1-5 Power Requirements

Be aware that other electrical devices on the same circuit can cause your ECR to malfunction. Avoid plugging your ECR into outlets where other high-current devices are connected.

Be aware that power quality issues, including voltage fluctuations, electrical noise, spikes, outages, interruptions, and other power viruses can disrupt or damage modern electronic equipment, including ECRs and PCs.

1-6 Surge Protectors and Power Conditioners

Most people are familiar with surge protectors, which guard against damage due to sudden spikes in the electrical current. A power conditioner provides protection against surges in power just as a surge suppressor does, but a power conditioner also maintains a continuous voltage during temporary voltage reductions, such as a brownout. This is referred to as conditioning. Power conditioners also can filter EMI emanating from a power source and can smooth the rhythmic cycle of alternating current. While surge protectors safeguard equipment, a power conditioner cleans the signal, eliminating interference on the line.

CRS recommends the PowerVAR ABC065-11 (CRS P/N 701002), a 0.65 amp power conditioner that is suitable for most ECR applications. POWERVAR standard power conditioners are for use with any microprocessor based electronic equipment.

Contents

Quick Start Guide 13

About the SAM4s ER-285M....................................................................................................13

Basic Features and Functions ..................................................................................................14

Quick Start Step #1: Unpacking.............................................................................................17

Quick Start Step #2: Installing the Paper................................................................................17

Quick Start Step #3: Memory All Clear .................................................................................21

Quick Start Step #4: Basic Programming...............................................................................22

Quick Start Step #5: Basic Operations ...................................................................................31

Standard Hardware....................................................................................................14

Optional Hardware....................................................................................................14

Software Features......................................................................................................14

Display ......................................................................................................................15

Control Lock .............................................................................................................15

Default Keyboard......................................................................................................16

Programming the Date and Time...............................................................................22

Programming the Sales Tax Rate..............................................................................23

Programming PLU Tax & Preset Status....................................................................25

Setting a PLU Preset Price or an Open PLU Entry Limit..........................................27

Setting a PLU Descriptor ..........................................................................................29

Clerk Sign-On ...........................................................................................................31

Registering Items.......................................................................................................32

Totaling a Cash Sale..................................................................................................33

Tendering a Cash Sale...............................................................................................33

Tendering a Check Sale.............................................................................................34

Totaling a Charge Sale..............................................................................................34

Introduction .............................................................................................................................35

X & Z Reports .........................................................................................................................35

Running a Report - General Instructions.................................................................................37

Cash Declaration......................................................................................................................39

Sample Reports 41

Financial ..................................................................................................................................41

Time.........................................................................................................................................45

PLU..........................................................................................................................................46

Clerk ........................................................................................................................................47

Individual Clerk.......................................................................................................................48

Groups .....................................................................................................................................49

Stock........................................................................................................................................50

Open Check .............................................................................................................................51

SAM4s ER-285M Operator's and Program Manual v1.10 Contents  7

X2/Z2 Reports: Period-to-Date Reports...................................................................36

Electronic Journal Reports ........................................................................................38

Balancing Formulas.................................................................................................................52

Operator Reference Guide 53

Function Key Descriptions ......................................................................................................53

Clerk Sign-On/Sign-Off...........................................................................................................58

Direct Sign-On ..........................................................................................................58

Coded Sign-On..........................................................................................................58

Receipt On and Off..................................................................................................................59

Item Registrations....................................................................................................................60

Open Keyboard PLU Entry.......................................................................................60

Preset Price Keyboard PLU.......................................................................................60

Keyboard PLU Repeat Entry.....................................................................................61

Keyboard PLU Multiplication...................................................................................62

Keyboard PLU Multiplication with Decimal Point...................................................63

Split Pricing (Keyboard PLU)...................................................................................64

Single Item Keyboard PLU .......................................................................................64

Open Code Entry PLU...............................................................................................65

Preset Price Code Entry PLU ....................................................................................65

Code Entry PLU Multiplication ................................................................................66

Code Entry PLU Multiplication with Decimal Point................................................. 66

Split Pricing Code Entry PLU...................................................................................67

Keyboard Shift ..........................................................................................................68

Modifier Key.............................................................................................................69

Price Level Key.........................................................................................................70

Promo ........................................................................................................................71

Waste.........................................................................................................................72

Percent Key Operations...........................................................................................................73

Preset Percent Discount on an Item...........................................................................73

Enter a Percent Discount on an Item.........................................................................74

Percent on Sale Total.................................................................................................74

Coupon on Sale (Vendor Coupon)............................................................................75

Coupon on Item (Store Coupon) ...............................................................................76

Return Merchandise Registrations...........................................................................................77

Voids and Corrections .............................................................................................................78

Error Correction (Void Last Item).............................................................................78

Void Previous Item....................................................................................................78

Cancel........................................................................................................................79

Void Position Operations ..........................................................................................79

No Sale Operations..................................................................................................................80

Open Drawer .............................................................................................................80

Non Add Number......................................................................................................80

Received On Account Operations............................................................................................81

Paid Out Operations.................................................................................................................82

Subtotaling a Sale ....................................................................................................................83

Eat In/Take Out/Drive Thru Sales ...........................................................................................83

Totaling and Tendering............................................................................................................84

Totaling a Cash Sale..................................................................................................84

Totaling a Check Sale................................................................................................84

Tendering a Cash Sale...............................................................................................85

Tendering a Check Sale.............................................................................................85

Totaling a Charge Sale ..............................................................................................86

Tendering a Charge Sale ...........................................................................................87

Check Cashing...........................................................................................................88

Split Tender...............................................................................................................89

8  Contents SAM4s ER-285M Operator's and Program Manual v1.10

Post Tender................................................................................................................90

Currency Conversion.................................................................................................91

Table Service Restaurant Operations.......................................................................................92

Overview...................................................................................................................92

Soft Check.................................................................................................................94

Hard Check................................................................................................................97

Clerk Interrupt .......................................................................................................................100

Clerk Interrupt Program Notes................................................................................100

Clerk Interrupt Operation........................................................................................101

Scale Operations....................................................................................................................102

Direct Scale Entry ...................................................................................................102

Automatic Scale Entry.............................................................................................103

Tare Weight Entry...................................................................................................103

Manual Tare Weight Entry......................................................................................104

Manual Weight Entry..............................................................................................105

PC Online Mode....................................................................................................................105

Not Found PLU .....................................................................................................................106

Not Found PLU: Quick Entry ................................................................................106

Not Found PLU: Detail Entry ................................................................................106

Not Found PLU Report...........................................................................................106

Service Mode Reference Guide 107

Overview ...............................................................................................................................107

Clear All Totals .....................................................................................................................108

Clear Grand Total..................................................................................................................108

Clear PLU File .......................................................................................................................109

EPROM Information .............................................................................................................109

Memory Allocation................................................................................................................110

Function Key Assignment Programming ..............................................................................113

Function Key Code Chart........................................................................................114

RS-232 Communication Options...........................................................................................115

Self Tests ...............................................................................................................................117

Program Mode Reference Guide 119

Overview ...............................................................................................................................119

Default Programming..............................................................................................120

Descriptor Programming Methods..........................................................................120

Descriptor Code Chart.............................................................................................121

Initial Clear............................................................................................................................122

Tax Programming..................................................................................................................123

Straight Percentage Tax Rate Programming ...........................................................124

Tax Table Programming..........................................................................................125

PLU Programming.................................................................................................................127

Program 100 - PLU Status Programming................................................................128

Program 110 - PLU Auto Tare Programming.........................................................130

Program 150 - PLU Group Assignment..................................................................131

Program 200 - PLU Price/HALO Programming.....................................................132

Program 250 - PLU Stock Amount Programming..................................................133

Program 300 - PLU Description Programming.......................................................134

Program 350 - PLU Link Programming..................................................................135

Program 400 – PLU Delete Programming..............................................................136

Program 450 - PLU Mix & Match Programming....................................................137

System Option Programming.................................................................................................138

SAM4s ER-285M Operator's and Program Manual v1.10 Contents  9

System Option Table...............................................................................................139

Print Option Programming.....................................................................................................143

Print Option Table...................................................................................................144

Function Key Programming................................................................................................... 148

Program 80 - Function Key Descriptor ...................................................................149

Program 90 - Function Key HALO.........................................................................150

Program 70 - Function Key Options – General Instructions...................................151

ADD CHECK..........................................................................................................152

CANCEL.................................................................................................................153

CASH ......................................................................................................................154

CHARGE 1-8 ..........................................................................................................155

CHECK ...................................................................................................................156

CHECK CASHING.................................................................................................157

CHECK ENDORSEMENT.....................................................................................157

CHECK # ................................................................................................................158

CURRENCY CONVERSION.................................................................................159

DRIVE THRU / EAT IN / TAKE OUT..................................................................160

ERROR CORRECT ................................................................................................161

F/S SUB...................................................................................................................161

F/S TEND................................................................................................................162

GUEST....................................................................................................................163

KBD SHIFT ............................................................................................................163

LEVEL1-2...............................................................................................................163

#/NS.........................................................................................................................164

RETURN.................................................................................................................165

MODIFIER 1-5 .......................................................................................................166

PBAL.......................................................................................................................166

PROMO...................................................................................................................167

PAID OUT1-3.........................................................................................................167

PRINT CHECK.......................................................................................................168

RECD ON ACCT1-3...............................................................................................168

SCALE ....................................................................................................................169

SERVICE ................................................................................................................170

SUBTOTAL............................................................................................................171

TABLE....................................................................................................................171

TARE.......................................................................................................................172

TAX EXEMPT........................................................................................................172

TIP...........................................................................................................................173

VALIDATE.............................................................................................................173

VOID.......................................................................................................................174

WASTE...................................................................................................................174

%1- %5....................................................................................................................175

Clerk Programming................................................................................................................176

Program 800 - Secret Code Programming...............................................................176

Program 801 - Drawer Assignment & Training Clerk ............................................177

Program 810 – Clerk Description Programming.....................................................178

Mix & Match Programming...................................................................................................179

Program 600 - Trip Level Programming.................................................................179

Program 601 - Price Programming..........................................................................180

Program 610 - Mix & Match Description Programming.........................................181

Group Programming..............................................................................................................182

Miscellaneous Programming .................................................................................................184

Message Programming............................................................................................185

NLU Code Number Programming ..........................................................................191

Cash-In-Drawer Limit Programming ......................................................................192

10  Contents SAM4s ER-285M Operator's and Program Manual v1.10

Check Change Limit Programming.........................................................................193

Date and Time Programming..................................................................................194

Scale Tare Weight Programming ............................................................................195

Machine Number Programming..............................................................................196

Program Scans.......................................................................................................................197

Program Backup and Restore ................................................................................................198

Saving Reports to an SD Card...............................................................................................199

Firmware Update by SD Card ...............................................................................................199

Integrated Payment Appendix 201

Overview ...............................................................................................................................201

Payment Application Best Practice Notes .............................................................................201

Configuration Information.....................................................................................................202

Daily Procedures....................................................................................................................202

Open Batch..............................................................................................................202

Sample Transaction.................................................................................................203

Sample Debit Transaction .......................................................................................204

Gift Card Operations...............................................................................................205

Manual Card Entry..................................................................................................207

Merchandise Return ................................................................................................207

Void Transaction.....................................................................................................208

Tip (Gratuity) Entry.................................................................................................209

Local Total Report...................................................................................................209

Close Batch/Close Batch with Debit.......................................................................211

Reset Mode Procedures .........................................................................................................212

DataTran Function Table.........................................................................................212

Initialize EFT...........................................................................................................213

Open Batch..............................................................................................................213

Close Batch/Close Batch with Debit.......................................................................213

Clear Current Batch .................................................................................................213

Chg Batch Number..................................................................................................213

Issue Local Total.....................................................................................................214

Issue Transaction (Local Transaction Report) ........................................................214

Issue Batch Status....................................................................................................214

Dial In Load/Dial Out Load ....................................................................................215

Pin Pad Initialize .....................................................................................................216

DataTran Diagnostics..............................................................................................216

Log File Report .......................................................................................................216

Required ECR Programs........................................................................................................217

Local Transaction Report Key ...............................................................................................218

Index 221

Manual Revision Record 225

SAM4s ER-285M Operator's and Program Manual v1.10 Contents  11

12  Contents SAM4s ER-285M Operator's and Program Manual v1.10

Quick Start Guide

About the SAM4s ER-285M

The SAM4s ER-285M electronic cash register features a flat spill-resistant 49-position keyboard with 15 category keys. Because this model has a flat keyboard, you can quickly and easily setup or change key labels by printing or typing on the key sheet that lays under the protective overlay. This configuration is ideal for a wide range of food service environments or retail environments where the possibility of spills may be an issue. With its superb thermal printing system, the ER-285M provides extremely fast and quiet operation.

Ready to Use

Each SAM4s ECR is ready to use after un-boxing and loading the paper.

 The standard keyboard contains all the functions you will need for basic cash register

operation.

 A standard capacity of 15 category keys, 2000 PLUs and 20 Groups allows for easy

item manage ment.

 In areas where sales tax is charged, you will want to enter the tax rate and set the

taxable status for each category key.

 You will also wish to set descriptors for categories; if you choose not to set

descriptors, the default descriptors “PLU1, PLU2,” etc. will be used.

Carefully read and follow the steps in this chapter to complete these basic programming steps and put your SAM4s ER-285M into service.

Easy to Customize

This manual also contains instructions for higher-level options and features that are available for the ER-285M. Among many options, you can add or relocate function keys on the keyboard, or you can connect POS peripherals including a DataTran integrated payment appliance. The programs required for these options are fully explained in the reference sections of this manual. You may require the assistance of your professional cash register dealer to design and implement your special requirements or options.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  13

Basic Features and Functions

Standard Hardware

 Two Line, 20-Character Liquid Crystal Operator Display  Ten Position Rear Customer Display  49-Position Flat Spill-Resistant Keyboard  Thermal 32-Column Receipt or Journal Printer With Automatic Paper Loading  Sturdy Cash Drawer with Media Slot and Key Lock or Key Release  Removable 5 Bill/5 Coin Cash Drawer Insert with Adjustable Partitions  7-Position Control Lock  One Standard Rs-232C Communication Port  SD Card Port

Optional Hardware

 Load Cell Scale  Kitchen Printer  Bar Code Scanner  Coin Changer  Pole Display  Datatran Integrated Payment Terminal  Two additional RS-232C Communication Ports  Card Reader

Software Features

 Up to 2 price levels for each PLU.  Up to 5 PLU modifier keys.  2000 Price Look Ups (expandable up to 5,000 PLUs) for open or preset item

registration. For direct registrations, up to 15 PLU keys (up to 30 using the keyboard shift function) are on the keyboard.

 18 character programmable descriptors for PLUs and functions.  Up to 99 PLU Group totals.  Up to 99 clerks with separate report totals.

14  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Display

The ER-285M is equipped with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 16 characters per line. The display is backlit for easy viewing in all light conditions.

When the control lock is in the OFF position, the register cannot be operated. When the control lock is in the REG, VOID, X, Z, PGM positions, the appropriate messages are displayed.

When the register is in an error condition, a text message describing the error will display.

Control Lock

The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys.

OFF

OID

REG

VOID Use to void (correct) items outside of a sale. OFF The register is inoperable. REG Use for normal registrations. X Use to read register reports.

Z Use to read register reports and reset totals to zero.

PGM

PGM Use to program the register.

S The S position is a hidden position reserved for dealer access.

Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign-On/Sign-Off” for a description of clerk operations.

Control Keys

The ER-285M includes two sets of keys that may be used to access the following control lock positions.

Key

REG

Z P

Note: Keys may be removed from the control lock in the OFF or REG positions.

Positions Accessible

OFF, REG

VOID, OFF, REG, X

VOID, OFF, REG, X, Z

VOID, OFF, REG, X, Z,

PGM

ALL POSITIONS

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  15

Default Keyboard

Note: The overlay depicted here is not actual size. See your SAM4s dealer for actual size overlays and key sheets.

PAPER

FEED

KBD

SHIFT

RECEIPT ON/OFF

%1 %2

1 6 11

2 7 12

3 8 13

4 9 14

TAX #/NS CLERK RA PO

RETURN VOI D CANCEL CHARGE 2

CLEAR X/TIME PLU CHARGE

7 8 9 CHECK

4 5 6 SUB TOTAL

1 2 3

CASH

TEND

0 00 .

5 10 15

16  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Quick Start Step #1: Unpacking

1. Unpack and unwrap the cash register.

2. Locate in the packing the following items:

 1 roll of paper  1 rewind spindle  2 sets of control keys

3. Remove the cardboard protectors from the cash drawer.

4. Plug the register into a grounded outlet (three-prong), turn the power switch on,

insert a control key and turn the key to the REG control lock position.

Quick Start Step #2: Installing the Paper

1. Remove the printer cover.

2. For proper feeding through the print head, cut or tear a straight even edge on the end

of the paper roll. (Be sure to remove any paper with glue residue.) Place the paper roll in the paper holder so that the paper will feed from the bottom of the roll.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  17

3. Open the paper lever and insert the end of the paper into the paper slot. The printer

will feed automatically.

Open Paper Lever

Insert End of Paper into the Paper Slot

4. Close the paper lever. Feed the paper several inches and pass it through the paper

The Printer will Feed Automatically

slot on the printer cover. Replace the printer cover.

18  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

5. If you wish to use the printer to print a sales journal, insert the paper into the paper

take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount. (Print option #31 must be set to allow journal printing. See “System Option Programming” on page 138.)

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  19

In Case of Paper Jam

1. Open the paper lever and open the cap of the printer.

2. Remove the jammed paper.

NOTE: Be careful not to get burned – The print head is hot!

NOTE: Be careful: The tear bar is sharp!

20  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Quick Start Step #3: Memory All Clear

You must perform the Memory All Clear procedure described here before programming and using your SAM4s ER-285M.

CAUTION: The procedures described in this area are security sensitive. Clearing the ER-285M Series memory will reset programming, totals and counters. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.

Complete clearing of all memory areas and installation of the default program is done through the following special procedure:

1. Turn the register power switch to the OFF position.

2. Insert the “C” key and turn the control lock to the S position. (Note that the S

position is one position clock-wise from the PGM position. The S position is not labeled.)

3. Press and hold the key position the SUBTOTAL key.

4. Continue to hold the SUBTOTAL key while turning register power switch to the

ON position.

5. Release the SUBTOTAL key. The display reads: “RAM ALL CLEAR”. .

6. Press the upper left key of the keyboard, then the lower left key, then the upper

right key, and finally press the lower right key.

7 8 9

4 5 6

1 2 3

SUB

TOTAL

0 00 . 4

Press & hold this key while turning power switch on.

7. After a short delay, the printer will print the message:

"RAM ALL CLEAR OK !" At this point memory is cleared and the default program is installed.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  21

Quick Start Step #4: Basic Programming

This section covers the basic programming necessary to get your cash register running quickly. See “Program Mode Reference Guide” on page 119 if you wish to program options that are not included in this section.

Programming the Date and Time

Use this program to set the clock and calendar on your ER-285M. The date changes automatically. After initial setting, time changing is usually required only for beginning and ending daylight savings time.

1. Turn the control lock to the PGM position.

2. To begin the program, enter 1 3 0 0, press the SUBTOTAL key.

3 0 0

SUB

TOTAL

3. Enter the time in military time (based on 24 hours). The entry must be four

digits: two digits for hour (HH) and two digits for the minutes (MM). For example enter 0630 for 6:30 AM or enter 1345 for 1:45 PM.

Enter the current time and press the X/TIME key.

H M M X/TIME H

4. Enter the date in MM (month) DD (day) and YY (year) format. For example, for

January 31, 2007, enter 013107.

Enter the date and press the X/TIME key:

D M M D Y

X/TIME

5. Press the CASH key to finalize the program.

CASH

22  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Programming the Sales Tax Rate

Most sales taxes can be programmed by entering a tax percentage rate. If you have tax that can be computed through a straight percentage calculation, follow the simple steps in this section to enter your sales tax rate.

About Tax Tables

In some cases you may find that tax that is entered as a percentage does not follow exactly the tax chart that applies in your area. If this is the case, you must enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. If you determine that you need to set a tax table, see “Tax Table Programming” on page 125.

About Multiple Taxes

Some areas collect multiple taxes. For example, merchants may be required to collect one rate for merchandise and a different rate for liquor. To accommodate multiple taxes, the ER285M can compute and report up to four different taxes. If you have a single tax rate, use tax rate 1 when programming.

About Canadian GST

Merchants in Canada can use tax 4 to compute and report the national goods and services tax (GST). See “Tax Table Programming” on page 125 for more information.

Verifying Accurate Tax Computation

Important Note: After you have entered your tax program, test for accuracy by entering several transactions of different dollar amounts. Carefully check to make sure the tax charged by the cash register matches the tax amounts on the printed tax chart for your area. Merchants are responsible for accurate tax collection. If the cash register is not calculating tax accurately, or if you cannot program your tax properly from the information in this manual, contact your local SAM4s dealer for assistance.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  23

Programming a Tax Rate Percentage

1. Turn the control lock to the PGM position.

2. Enter the rate, with a decimal: 0.000-99.999. It is not necessary to enter proceeding

zeros. For example, for 6%, enter 06.000 or 6.000.)

3. Enter 00.

4. Enter the number of the tax rate you are programming (1-4).

5. Press the TAX key.

6. Press the CASH/TEND key to end programming.

Tax Rate Programming Flowchart

. TAX 0 0

Tax Rate

Tax #

(1-4)

CASH/

TEND

Please Note: After programming the tax rate, you must program the PLUs taxable to calculate tax. Go to the next page for PLU programming steps.

Tax Rate Programming Examples

If tax 1 is 6 percent, enter:

If tax 2 is 7.5 percent, enter:

Press the CASH/TEND key to end programming.

CASH/

TEND

The rates you have entered will display and print on the printer:

. TAX 0 1 0 0 0 0 6

. TAX 0 2 0 5 0 0 7

DATE 03/09/2007 FRI TIME 01:32

******* TAX PROGRAMMING *******

-------------------------------TAX1 ADD-ON AT 6.000%

TAX2 ADD-ON AT 7.500%

CLERK 1 000046 00000

24  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Programming PLU Tax & Preset Status

The ER-285 uses keyboard PLUs that act like traditional cash register “department” keys. All PLUs, whether registered directly through the keyboard, or indirectly by entering a PLU code, are programmed in the same manner and their sales totals are reported in the PLU report. Programming done here includes:

Tax Status

The PLU tax status determines whether tax is automatically calculated and added to the sale. For example, if PLU1 is taxable by tax rate 1, and tax rate 1 is a 6% add on tax, then $.60 will be added to the sale when a $10.00 item is registered.

Open and Preset PLUs

Preset PLUs automatically ring-up a preset amount. For example, you can use a preset PLU key to register a pack of cigarettes. Just press the key and the price you have programmed is recalled and added to the sale. If a PLU is not preset, it is “open”. In other words, you enter the price for the PLU. All PLUs default to Preset status.

Preset Override

You can make a preset PLU and allow the operator to override the preprogrammed price. For example name brand cigarettes may be preset at $3.25 per pack, but a generic brand may cost only $2.75. If the preset has been set to allow override, touching the key will register the preset price, and you can also enter a different price for the same PLU. The disadvange of using override is that you lose price control. Any employee can sell an item at a reduced or inflated price without manager intervention.

More PLU Program Options

PLUs have considerable additional programmability. See “PLU Programming” on page 127 of the “Program Mode Reference Guide” chapter of this manual if you need to set other PLU options.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  25

To Program Tax & Preset Status

1. Turn the control lock to the PGM position.

2. Enter 100, press the SUBTOTAL key.

3. Select the PLU you wish to program in one of the following ways:  Press a PLU key on the keyboard, or

 Enter the PLU # (up to15-digits) and press the PLU key

Enter the PLU#,

up to 15 digits

PLU

4. Determine the two-digit entry from the chart below. Answer each question and enter the value that represents your answer in the “=” column. Add the values for the first three questions to determine the first digit entry; add the values for the second three questions to determine the second digit entry.

Enter the two digits and press the X/TIME key.

X/TIME

PLU Option Value = SUM

First Digit

Second

Digit

1. PLU is preset?

2. Allow preset override?

3. PLU is taxable by rate 1?

1. PLU is taxable by rate 2?

2. PLU is taxable by rate 3?

3. PLU is taxable by rate 4?

Yes = 0

o = 1

Yes = 0

o = 2

Yes = 4

o = 0

Yes = 1

o = 0

Yes = 2

o = 0

Yes = 4

o = 0

Examples:

For a preset For a non-preset For a preset

5. Repeat steps 3 and 4 for each PLU you wish to program.

6. Press the CASH/TEND key to end programming. The tax status you have entered will display and print on the printer.

CASH/

TEND

26  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

PLU taxable by rate 1: enter 40,

PLU (open PLU) that is non-taxable: enter 10,

PLU without override,taxable by rate 1 and rate 2: enter 61

Setting a PLU Preset Price or an Open PLU Entry Limit

If a PLU is preset, you will need to set the price of the item. If a PLU is not preset, you can set a maximum amount that can be registered. The maximum entry is often called a HALO

igh Amount Lock Out). If no HALO is set for an open department, the operator can

(H register amounts up to 7-digits ($99,999.99).

Merchants often set HALO limits to prevent errors and over-rings. For example, you can set a HALO of $50.00 if the highest price item in sold in a category is $50.00. If the operator inadvertently enters $500.00, the register will not accept the entry and display an error message.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  27

To Set the Preset Price/HALO

1. Turn the control lock to the PGM position.

2. To begin the program, enter 2 0 0, press the SUBTOTAL key.

0 2

SUB

TOTAL

3. Select the PLU you wish to program in one of the following ways:  Press a PLU key on the keyboard, or

 Enter the PLU # (up to15-digits) and press the PLU key

Enter the PLU#,

up to 15 digits

PLU

4. If the PLU is open, enter a HALO of up to 7 digits. If the PLU is preset, enter a preset price.

Price/HALO

X/TIME

5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the program.

CASH

28  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

Setting a PLU Descriptor

Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three-digit alpha character codes. Go to system option #32 to choose the method you wish to use. The descriptor code method described here is the default method.

1. Turn the control lock to the PGM position

2. To begin the program, enter 3 0 0, press the SUBTOTAL key.

0 3

SUB

TOTAL

3. Select the PLU you wish to program in one of the following ways:

 Press a PLU key on the keyboard, or

 Enter the PLU # (up to15-digits) and press the PLU key

Enter the PLU#,

up to 15 digits

PLU

4. Enter up to 18 three-character codes from the chart on the next page.

If you make a mistake while entering codes, press CLEAR and begin again at step #3.

Enter up to 18

three-character

codes

X/TIME

5. To program additional PLUs, repeat from step 3, or press the CASH key to

finalize the program.

SAM4s ER-285M Operator's and Program Manual v1.10 Quick Start Guide  29

CASH

€

(

)

rst

Descriptor Program Example

Set PLU #1 to print and display the descriptor “LIQUOR”

1. Turn the control lock to the PGM position

2. To begin the program, enter 3 0 0, press the SUBTOTAL key

0 3

SUB

TOTAL

3. Press the PLU 1 key on the keyboard:

4. Enter the numeric codes: 076 073 081 085 079 082. Press the X/TIME key.

5. Press the CASH key to finalize the program.

CASH

Descriptor Code Chart

CHAR CODE 001 002 003 004 005 006 007 008 009 010 CHAR è ï CODE 011 012 013 014 015 016 017 018 019 020 CHAR ö ò û ù CODE 021 022 023 024 025 026 027 028 029 030 CHAR CODE 031 032 033 034 035 036 037 038 039 040 CHAR CODE 041 042 043 044 045 046 047 048 049 050 CHAR 3 4 56789: ; < CODE 051 052 053 054 055 056 057 058 059 060 CHAR = > ? CODE 061 062 063 064 065 066 067 068 069 070 CHAR G H I J CODE 071 072 073 074 075 076 077 078 079 080 CHAR CODE 081 082 083 084 085 086 087 088 089 090 CHAR a CODE 091 092 093 094 095 096 097 098 099 100 CHAR e f CODE 101 102 103 104 105 106 107 108 109 110 CHAR o p CODE 111 112 113 114 115 116 117 118 119 120 CHAR CODE 121 122 123 999

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30  Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.10

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Sam4s4 ER-285M Operator's And Programming Manual

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