Sakura Finetek U.S.A., Inc., Torrance, CA 90501 U.S.A.
Sakura Finetek Japan Co., Ltd., Tokyo, 103-0023, Japan
Sakura Finetek Europe B.V., 2408AV Alphen a/d Rijn, NL
General Description ........................................................................................................................................................... 1.2
Description of Accessories............................................................................................................................................... 1.10
Components and Specifications....................................................................................................................................... 1.11
SETUP
General Information ........................................................................................................................................................... 2.1
Positioning the Instrument.................................................................................................................................................. 2.5
Installing the Unload Station .............................................................................................................................................. 2.7
Installing the Infrared Absorbing Glass .............................................................................................................................. 2.8
Installing the Curing Lamp ................................................................................................................................................. 2.9
Electrical and Data Connections ...................................................................................................................................... 2.10
Installing the Printer Cartridge.......................................................................................................................................... 2.11
Filling and Loading the Slide Magazines.......................................................................................................................... 2.13
Installing the Sakura Data Management Software ........................................................................................................... 3.11
Performing a Test Print .................................................................................................................................................... 3.14
Understanding the Control Panel ....................................................................................................................................... 4.1
Operating the Unload Station............................................................................................................................................. 4.8
Standard Accessories ........................................................................................................................................................ 5.1
General Maintenance......................................................................................................................................................... 6.1
Removal and Replacement................................................................................................................................................ 6.2
Removing and Replacing the Ink Cartridge........................................................................................................................ 6.4
Cleaning the Print Head ..................................................................................................................................................... 6.6
General Information ........................................................................................................................................................... 7.1
Replacing the Curing Lamp................................................................................................................................................ 7.2
Service Information ............................................................................................................................................................ 8.1
The Tissue-Tek® AutoWrite™ Slide Printer operating
manual includes important instructions and information
related to the operating safety and maintenance of the
instrument. It is important to read the operating manual
carefully prior to the operation of the instrument for the
first time and to keep the manual with the instrument at all
times.
This instrument has been built and tested with the
following safety regulations on electrical measuring control,
regulating and laboratory devices:
IEC 61010-1 2
CAN/CSA C22.2 No. 1010.1-92
UL 61010A-1
In order to ensure safe operation, the operator must
always comply with the instructions and warnings contained
in this operating manual.
NOTE:
accessories may neither be removed nor modified. Only
authorized and qualified persons may access and repair
the internal components of the instruments.
The safety devices installed in this instrument by the
manufacturer only establishes the basis for accident
prevention. Primary responsibility for accident-free
operation is above all the institution which owns the
instrument and, in addition, the designated personnel who
operate, services, or repairs the instrument.
nd
ed.
The protective devices on both the instrument and
Safety Precautions
CAUTIONS and NOTES are provided throughout this
manual to indicate levels of potential hazards as defined
below:
CAUTION
NOTE
Safety Features
The Tissue-Tek AutoWrite Slide Printer is equipped
with several safety features, which help keep the operator
and the instrument safe from harm.
If the door of the main cover is open, the UV curing
lamp will not flash.
If an error code exists, the instrument will not function
until slides have been removed from each station and
the error code has been removed from the system.
All error messages are accompanied by an audible
alarm (the instrument alarm stops after 5 consecutive
beeps). To clear the error, press the [ERROR] key.
Indicates a potential hazard in which
failure to follow instruction may result
in damage to the AutoWrite
other property.
Indicates a reminder or other helpful
information.
™
and/or
Page 6
1.2
Revised 3/04/11
INTRODUCTION
General Descri
The Tissue-Tek AutoWrite Slide Printer (Figure 1-A) is
a high resolution ink-jet printer designed to print on
microscope slides used in pathology and cytology
laboratories. The uniquely formulated ink provides easy to
read printing that is chemically resistant and smudge- proof.
The high resolution (360 dpi) makes it possible to print
alpha and numeric characters, as well as barcodes and
graphics.
magazines; each magazine holding up to 150 slides. The
magazine can be easily loaded with standard 25 x 75 mm
painted slides. The printer can batch print 13 slides per
minute or individually print at 10 seconds per slide. The
control panel controls the printer functions and the print
jobs, defined by the control software. The panel also
indicates the current printer status and processes in
progress. The printer can be used as a stand alone
system or as a network integrated system.
The AutoWrite Slide Printer accommodates three slide
ption
Slides are dispensed one at a time from the slide
magazines down a central chute and are captured by the
print sledge assembly. The print head uses ink jet
technology and is driven by a Windows
driver, similar to a traditional paper printer. Once printing
is complete, the slide is moved to a drying area positioned
under a curing lamp. The UV flash generated by the lamp
cures the ink into the slide assuring mechanical and
chemical resistance to the printed information. The slide is
then delivered into the slide bin or the optional unload
station.
-
®
-based printer
Figure 1-A
Page 7
Revised 3/04/11
1.3
Physical Ch
Slide Magazin e (Figure 1-B)
aracteristics
The three slide magazines are positioned in the
magazine receptacles located on the top of the instrument
and hold up to 150 slides each. Slides are loaded with the
slide writing surface positioned on the left. The slide
magazines are designed to accommodate commercially
available slides.
Delivery Chute (Figure 1-C)
The delivery chute is responsible for the transport of
the slide from the magazine to the transfer point. The slide
is pushed from the magazine onto the delivery chute, where
it travels to the transfer point and activates a sensor that
signals the print sledge.
Transfer Point (Figure 1-D)
The transfer point is the position between the delivery
chute and the print sledge. It contains a sensor that is
activated by a slide and acts as a holding station until the
print sledge becomes available.
Section 1
Figure 1-B
Figure 1-C
Figure 1-D
Page 8
1.4
Revised 3/04/11
INTRODUCTION
Print Sledge (Figure 1-E)
The print sledge retrieves the slide from the transfer
point and moves it quickly back and forth under the print
head printing directly on the slide. The print sledge th en
transports the printed slide to the drying station.
Figure 1-E
Print Head (Figure 1-F)
The print head delivers the ink by way of an ink jet,
producing clear, legible printing on the slide.
Figure 1-F
Drying Station (Figure 1-G)
The slide is deposited into the drying station by the
print sledge. Warm air is gently blown on the slide to dry
the printed surface which prepares the printing for the UV
light cure.
Reflective Cover (Figure 1-H)
damage and the operator from UV exposure.
Figure 1-G
The reflective cover protects the curing lamp from
Figure 1-H
Page 9
Revised 3/04/11
1.5
Ink/Transport Cartridge Receptacle
(Figure 1-I)
The transport cartridge is inserted in the cartridge
receptacle when the instrument is transported. For routine
operation, the transport cartridge must be replaced by an
ink cartridge.
Slide Debris Tray (Figure 1-J)
The slide debris tray collects debris that accumulates
during the printing of multiple slides.
Transport Cartridge (Figure 1-K)
The transport cartridge is needed to keep the print head
from drying out during transportation or when the
instrument will not be used for an extended period of time.
Section 1
Figure 1-I
Figure 1-J
Figure 1-K
Page 10
1.6
Revised 3/04/11
INTRODUCTION
Ink Cartridge (Figure 1-L
)
The ink cartridge contains a uniquely formulated ink
designed specifically to print on slides. Once the ink is
printed on the slide, it is dried and cured, making it
chemically resistant and smudge-proof.
Curing Lamp (Figure 1-M)
The curing lamp is a specialized UV light bulb used to
cure the ink printed on the slide. The curing renders the
printing smudge-proof and heat and reagent resistant.
Slide Bin Assembly (Figure 1-N)
The slide bin assembly is used for the delivery and
collection of printed slides.
Figure 1-L
Figure 1-M
Figure 1-N
Page 11
Revised 3/04/11
1.7
Unload Station (Figure 1-O)/Unload Trays
(Figure 1-P) (Optional)
An automatic unload station (Figure 1-O) is available
as an optional accessory. It is used as a collection system
for printed slides. It contains ten removable trays (Figure
1-P) that accommodate ten slides per tray. The printed
slides are pushed onto the tray one at a time until the tray
is full at which time, the tray is indexed up one tray. An
audible signal notifies the operator when no more trays
are available.
Section 1
Figure 1-O
Figure 1-P
Page 12
1.8
Revised 3/04/11
..
..
..
....
....
INTRODUCTION
Control Panel (Figure 1-Q)
The control panel controls the printer functions and
print jobs, as defined by the control software. It also
indicates current printer status, processes in progress,
errors and/or error messages, and controls the optional
unload station. The panel consists of a membrane
keyboard with a two-figure, seven-segment display, six
pressure-sensitive function keys (four of the keys include
an LED indicator) and two LED displays.
1
9
8
7
6
Figure 1-Q
Display
1
..
—
is a two-figure, seven-segment LED
display used to indicate current printer status, processes
in progress, errors and/or error messages.
[POWER] key
2
..
—
is used to switch between the
POWER ON mode and the STANDBY mode. The LED on
the [POWER] key provides three indications:
On – the instrument is in the POWER ON mode.
Power is supplied to all printer systems and the printer
is ready to print.
Flashing – the instrument is in the STANDBY mode.
Power is removed from all internal components
except for the computer processing unit. When in the
STANDBY mode, the printer performs a print head
clean at regular intervals (approximately 4 times a day)
and switches into the POWER ON mode for a short
period of time.
Off – the instrument is disconnected from the power
source.
3
4
5
[ONLINE] key
and is used to interrupt a print job in progress. The LED
on the [ONLINE] key provides three indications:
On – the instrument ready and awaiting a new print
job.
Flashing – a data transmission is in progress or a
print job is being carried out.
Off – no data transmission or print jobs are in
progress or a print job has been temporarily
2
interrupted.
[ERROR] key
[ERROR] key provides two indications:
Flashing – an error has occurred. The corresponding
error code shows in the display.
Off – the instrument is working trouble-free.
[TRAY LOAD] key
elevating tray of the optional unload station.
NOTE:
not equipped with an unload station.
No function is assigned to this key if the printer is
[LOADED] key
magazine or an ink cartridge.
[CLEAN] key
and to carry out a print test.
INK EMPTY LED
cartridge levels. The LED provides three indications:
Off – the ink cartridge contains enough ink for printing
without restrictions.
Flashing - that the ink cartridge is low on ink - flashing
starts when remaining ink is less than 25%. Printing
may continue, but it is advisable to change the ink
cartridge soon.
On - the ink cartridge is empty (less than 10%) and no
further printing is possible.
MAG. EMPTY LED
levels. The LED provides two indications:
Off - the magazines are full or, up to that point, no
further slide has been requested from a magazine
that has just been emptied.
Flashing - indicates that there is a magazine empty.
The number indicated on the display signifies which
magazine is empty. If several magazines are emptied
at the same time, their corresponding numbers are
indicated in a recurring sequence.
3
—
indicates data transmission status
4
..
—
Indicates errors. The LED on the
5
..
—
controls the movement of the
6
..
—
is used to confirm exchange of a
7
..
..
—
is used to initiate print head cleaning
8
..
—
is used to indicate printer ink
9
..
—
indicates slide magazine
Page 13
Revised 3/04/11
1.9
........
....
Section 1
Rear of Instrument (Figure 1-R)
Print Interface Connection
1
..
The printer interface
connection is a serial port connection used to connect the
printer with the PC by means of a serial cable.
3
2
..
Two x 3.15A melting fuses.
..
The instrument power is turned on
Secondary Fuses
Power Switch
and off by pressing the power switch located on the back
of the instrument.
Power Connection
4
..
The power connection is used
Printer Rating Label
located at the rear of the instrument and indicates the
instrument serial number and electrical specifications.
Unload Station Rating Label
unload station rating label is located at the rear of the
unload station and indicates the unload station serial
number and the electrical specifications.
5
..
The printer rating label is
6
..
(not shown)
The
to connect the instrument to a power source using the
power cord provided. The other end of the power cord must
be plugged into an appropriately grounded AC electrical
outlet.
1
2
3
5
Figure 1-R
4
Page 14
1.10
Revised 3/04/11
INTRODUCTION
Description of
4
1
6 3 11
Power Cord
UV Ink Cartridge
ink
UV Curing Lamp
cure the ink that is printed on a slide
Slide Bin Assembly
CD ROM
Serial Printer Cable
1
Supplies power to the instrument
2
3
4
5
Contains printer driver software
6
Accessories
Printer cartridge containing UV
Lamp that produces a UV light to
Delivers slides after printing
Connects printer to the PC
Figure 1-S
5
9
12
8
10
7
Printer cartridge
Three magazines accommodate
Fuses
Transport Cartridge
containing cleaning fluid used during transport
Slide Magazines
150 slides each
Tool set and Replacement
Screwdriver
Allen Key size 2.5
11
Brush
Fuses (2) 3.15 A
9
10
8
2
7
12
Page 15
Section 1
Components and
Specifications
Printer Interface:
Drive Type:
Power Supply Requirements
Model 8030 AutoWrite Slide Printer
Rated Voltage and Current:
AC 100-120 V 10%, 50-60Hz, 4.0 Amps
AC 200-240 V 10%, 50-60Hz, 2.8 Amps
Admissions:
All instrument-specific admissions are located on the
rear panel of the instrument.
Maximum Power Draw: 480 VA
Fuse Rating: 2 x 3.15 A T (UL-listed)
Safety Standards
Complies with: IEC 61010-1 2
1010.1-92, UL 61010A-1
Dimensions
Without Magazine:
nd
ed., CAN/CSA C22.2 No.
Centimeters: 41(W) x 58(D) x 46(H)
Inches:
16.1(W) x 22.8(D) x 18.1(H)
With Magazine Slide Printer:
Centimeters: 41(W) x 58(D) x 56(H)
Inches:
16.1(W) x 22.8(D) x 22(H)
Instrument Weight
Weight, unpacked: Approx. 28 kg (62 lbs)
Weight, packed: Approx. 65 kg (143 lbs)
Unload Station
Weight, unpacked: Approx. 14 kg (31 lbs)
Weight, packed: Approx. 32 kg (71 lbs)
Computer Requirements
Type:
Processor Clock Rate: 800 MHz (minimum)
PC Pentium III or higher
Main memory RAM: 512MB (recommended) 256MB
Hard Drive:
(minimum)
6GB of free hard drive space
(minimum)
Operating Systems: Windows®1 NT 4.0 (sp 6+),
Windows 2000, Windows XP Pro,
Windows Vista, Windows 7
1
Microsoft, Windows and Access are registered trademarks of
the Microsoft Corporation.
Revised 3/04/11 1.11
Software:
Operating Conditions
Operational Temperature: 15C to 35C (59F to 95F)
Relative Humidity:
Atmospheric Pressure: 80kPa – 106kPa
Storage Temperature:
Storage Relative Humidity: 15-90% (non-condensing)
Protect from direct sunlight
Performance Data
Load Capacity:
3 magazines, 150 slides per magazine
Print Speed2:
Batch–job printing:
Single-slide printing: 10 seconds per slide
Ink Cartridge Capacity:
60,000 print jobs or 3.5 months whichever comes first
Curing Lamp Lifespan:
Approx. 150,000 flashes
Print Resolution3:
360 x 360 dpi/180 x 180 dpi, Selectable
Printable Objects:
Non-beveled edge glass microscope slides 75 x 25
mm, max. 1.2 mm in thickness
Print Formats:
Slide
Print Surface:
Max. 25.4 x 18.0 mm
2
Average value-exact speed in each individual case depends on
system configuration and software used.
3
Measured in addressable dots per inch.
Serial connection via serial port
(RS 232C)
CD ROM (mandatory for system
upgrades)
Microsoft Access®-version 2002
(recommended)
30-80% (non-condensing)
0C to 50C (32F to
122F)
15 slides per minute
Page 16
1.12
Revised 3/04/11
INTRODUCTION
Format
Width
Height
Dots
MM
Dots
MM
Slide
360
25.4
256
18.0
Print Specifications
The quality of the prints depends largely on the objects
being printed.
Printable microscope slides
Only standard microscope slides with a painted surface
can be printed in the AutoWrite Slide Printer. Printing
directly onto glass is not possible. Beveled edge
microscope slides are not recommended.
Print Area
The printing area parameters listed are defined in the
printer driver.
Print Resolution
The print head of the instrument has a maximum
resolution of 360 dpi in both directions (vertical and
horizontal).
Each printed line has a maximum height of 128 dots
corresponding to 9.03 mm. In the horizontal direction, the
printed surface is limited only by the size of the object to
be printed.
These values mu st be considered when defining the
print area ("paper size") in the application (program) that is
being used to generate the print command. The correct
printing area must also be defined for applications using
the direct mode, since the standard Windows® GDI
functions are used for printing.
Print Quality
The quality and resolution of the prints depend on:
The slide material and color
The surface finish and roughness of the slide print
field
The final resolution of the printed slide is not only
determined by the resolution of the print head alone. If the
slide surface is not capable of 360 dpi resolution, "running"
ink would lead to poor printing result. In such cases, it is
better to work at a lower resolution. The printer driver
allows the resolution to be changed from 360 dpi to
180 dpi. Refer to Section 3, Software Configuration, for
further details.
Printing Bar codes
Printing readable bar codes depends on various factors
which need to be taken into consideration to achieve results
suitable for reliable and durable archiving. The main
factors influencing the bar code results are:
Printer technology
How the bar code is created
The object being printed on
The type of scanner used to read the bar code
Printer technology
As a dot matrix printer, the AutoWrite Slide Printer can
process information only in the form of dots printed or not
printed.
Page 17
Revised 3/04/11
1.13
Creating bar codes
Since there is only limited printing space on a slide, the
bar code should not contain more information than is
necessary. An error-checking code should be used, making
it easier for the bar code scanner to recognize possible
errors. Some codes support error correction.
When calculating and creating bar codes, remember
the resolution capabilities of the printer. The module size
is the width of the smallest element of a bar code
(Figure 1-I).
Module/Smallest
element
Figure 1-I
Wider bars and spaces are calculated in multiples of
the module size. The module size is an integral factor of
the printer resolution since only "whole" dots can be
printed (Figure 1-J).
Figure 1-J
A reading error may occur (e ven if the print appears to
be crisp and correct) if, due to conversion, the module
width and resolution no longer match.
NOTE:
The data should not be printed as a bar code only,
but also as text (line of optical characters above or below
the bar code) to ensure that no information is lost.
Printing Surfaces
Section 1
To obtain reliable results, high-quality slides should be
used. Printable slide areas that only allow for low resolution
may be fine for printing text (depending on font type and
size), but are not suitable for printing bar codes. The printer
resolution should be selected to correspond to the
resolution of the print medium. Even a perfect-looking bar
code can sometimes be difficult to scan due to low
contrast. Depending on the color of light used to illuminate
the bar code symbol a slide color providing a good contrast
should be used.
Bar Code Scanners
In addition to the correct bar code creation and the
quality of the slides, the features of the bar code scanner
used also have an impact on scanning results.
Important features include:
Reading tolerance:
Difference between the actual bar code width
0
and nominal module size
Light color:
0
There should be a high contrast to the color of
the slides being used.
Optical resolution:
Must be better than the module size.
0
Depending on the application (program) used to
generate bar code information, the following features
should also be considered:
Maximum readable distance
Resistance against
reagents
The ink's absolute resistance to wiping can not be
guaranteed under all foreseeable laboratory conditions, as
the surface finish of the used slide's print field is decisive
in this regard. Therefore, the print field of the printed slide
should not be touched or wiped while damp.
NOTE:
All slides must be tested before use. Sakura
Finetek assumes no responsibility for any damage due to
prints of poor quality or prints made with non-reagentresistant ink.
Page 18
1.14
Revised
3/04/11
INTRODUCTION
Page 19
Revised 3/04/11
2.1
Section 2
INSTALLATION & SETUP
General Informati
This section provides detailed installation and setup
instructions for the Tissue-Tek
The installation steps must be followed correctly to ensure
proper operation and service. The operating manual
includes important instructions and information related to
the operating safety and maintenance of the instrument. It
must be read carefully prior to operating the instrument.
The Tissue-Tek AutoWrite Slide Printer is a precision
instrument that must be handled accordingly. Rough
handling or dropping the instrument will disturb or damage
internal components. Always handle the instrument with
care.
Select a place where sufficient clearance can be
provided around the instrument. The AutoWrite printer
needs approximately 65 x 50 cm (165 x 127 in.) of space.
Additional space is required for the PC containing the
control software.
on
®
AutoWrite
™
Slide Printer.
Unpacking
The AutoWrite Printer is packaged in an inner carton
and a sturdy wooden crate (Figure 2-A). Inspect the crate
to ensure there are no visible signs of damage. If there is
evident damage, immediately file a complaint with the
carrier and notify Sakura Finetek USA Technical Support
Department.
Environmental Factors
As with all sensitive electronic instruments, prolonged
exposure to excessive humidity and temperature should
be avoided. Temperature and humidity should be held
relatively constant. The ambient temperature range for
operating the instrument is 15C to 35C (59
The ambient operating humidity range is 30-80% relative
humidity.
F to 95 F).
Figure 2-A
Unpacking the AutoWrite Slide Printer
1. Remove the eight screws on the upper portion of the
wooden crate (Figure 2-B) to release the lid.
2. Lift the lid up and away from the crate.
Figure 2-B
Page 20
2.2
Revised 3/04/11
INSTALLATION & SETUP
3. Remove the accessory box (containing accessories
and packing material) located directly beneath the lid
(Figure 2-C).
5. Remove box containing ink cartridge (Figure 2-E)
from the inner carton.
Figure 2-C
4. Loosen the eight screws at the bottom of the wooden
crate (Figure 2-D).
Figure 2-D
Figure 2-E
6. Remove the inner carton (Figure 2-F) surrounding the
instrument.
Figure 2-F
7. Lift the wooden crate up and away from the
instrument.
Page 21
Revised 3/04/11
2.3
8. Remove the screws (Figure 2-G) holding each leg to
a metal piece on the floor of the crate.
Figure 2-G
9. Push the metal pieces aside and lift the printer from
the crate. Remove all packing material and place on a
firm level surface directly on the bench or on top of
the unload station.
CAUTION: The instrument is very heavy and large;
therefore, it is strongly recommended that it always
be lifted and transported by at least two people,
positioned on each
side.
CAUTION: Always transport the printer in an upright
position.
10. Lift and open the main cover.
one
Section 2
11. Remove the transport medium holding the print
sledge and drying station air duct (Figure 2-H).
Figure 2-H
12. Close the main cover.
Page 22
2.4
Revised 3/04/11
INSTALLATION & SETUP
Unpacking the Unload Station
The unload station is an optional accessory provided
for the collection of printed slides. It is packaged in a
wooden crate (Figure 2-I) that should be thoroughly
inspected for signs of visible damage before unpacking. If
there are no signs of damage:
1. Remove the two screws from each side of the
wooden crate (Figure 2-J).
Figure 2-I
Unpacking the Accessories
When opening the printer box, confirm that all
accessories have been included with the instrument:
Operating manual (1)
Warranty card (1) (inside the Operating Manual)(only
in U.S.A.)
Ink cartridge (1)
Transport cartridge (1) – installed in the instrument
Curing lamp (1)
Power cord (3)
Serial printer cable (1)
Slide magazines (6)
Slide bin assembly (1)
Screwdriver (1)
Allen key size 2.5 (1)
Brush (1)
Replacement fuses
CD containing the printer driver (1)
Location plate (1)
Infrared absorbing glass (2)
Cleaning Rod (25)
3.15 A (2)
2. Remove the lid by lifting it up and away from the
crate.
3. Remove all packing material and the small box
containing unload trays.
4. Lift the unload station out of crate and place on a
sturdy, level counter.
Figure 2-J
Page 23
Revised 3/04/11
2.5
Positioning the In
strument
Proper positioning of the slide printer is critical to
operation. Locate the instrument in a well-ventilated area,
avoiding exposure to corrosive vapors, extreme variations
in temperature or humidity, and where there is no danger
of explosions. The area should be clean and dust-free and
have a firm, level surface capable of holding at least 28 kg
(62.2 lbs.) of weight. Be sure it is near a power source that
meets the electrical requirements specified on the rating
label located on the rear of this instrument. The power
receptacle must be grounded and should be a dedicated
line. Avoid proximity to direct sunlight, open windows, sinks,
ovens, hot plates, open burners, radiators, shocks, or
vibration.
Installing the Slide Bin
The instrument may be used with either the slide bin or
the slide unload station (optional). If the slide bin is used,
the instrument should be placed directly onto a counter to
prepare for the installation.
The slide bin supplied with the instrument consists of:
Slide bin assembly (Figure 2-K)
Collar screws (3 pieces)
Slotted screws with washers (2 pieces)
Section 2
1. Open the main cover of the instrument.
2. Locate the five tapped holes in the installation surface
1
5
located beneath the reflective cover (Figure 2-L).
2
4
3
Figure 2-L
3. Using the screwdriver provided, insert 3 collar screws
6
in tapped holes 3, 4 and 5 (Figure 2-L) as far as
they will go (Figure 2-M).
Figure 2-M
Figure 2-K
6
Page 24
2.6
Revised 3/04/11
INSTALLATION & SETUP
4. Then, fasten the cover in tapped holes 1 and 2 using
the two slotted screws and washers (Figure 2-N).
5. Fasten the slide bin to the inserted collar screws (See
Figure 2-O for enlarged detail). Carefully push chute
against installation surface and push to the right until
the chute locks in place (Figure 2-P).
Figure 2-N
Figure 2-O
NOTE:
past the shield plate.
6. Close cover; make sure that the slide bin does not
NOTE:
slide bin may need to be repositioned.
Lift the front of the chute slightly if it will not slide
obstruct the cover.
If the main cover cannot be closed properly, the
Figure 2-P
Page 25
Revised 3/04/11
2.7
Installing the Unload Station
1
If the slide unload station was purchased with the slide
printer follow the procedures outlined below.
CAUTION: Make sure that the instrument is switched
off and the power cord is unplugged before beginning.
Remove the slide bin and all screws (if already
installed) prior to placing the printer onto the unload
station.
1. Place the unload station on a firm counter capable of
supporting at least 90 lbs (40 kg).
2. With two people positioned on each side of the
instrument, hold it directly over the unload station.
The logo and instrument name should face the edge
of the counter.
3. Tip the instrument backwards slightly and insert the
small pegs (
1
2
and
, Figure 2-Q) located at the rear
of the unload station in the small openings under the
rear of the slide printer.
4. Carefully lower the front of the printer onto the third
3
peg
connection
(Figure 2-Q and Figure 2-R) so that the plug
4
locks into place in the printer base
plate (Figure 2-S) and the printer remains securely
fastened on the unload station.
NOTE:
Once connected correctly, the printer will
automatically recognize the unload station.
2
Figure 2-Q
Figure 2-R
Section 2
3
see Figure
2-Q for detail
3
4
Figure 2-S
Page 26
2.8
Revised 3/04/11
INSTALLATION & SETUP
Installing the Infrared
Glass
CAUTION: Switch instrument off and unplug the
power cord before beginning.
CAUTION: Always wear gloves when touching the
curing lamp to prevent damage to the
1. Open the main cover of the instrument exposing the
2. Locate the reflective cover (
3. Using the screwdriver provided, remove the screw
4. Open the reflective cover by moving it upwards
components.
the curing lamp.
and washer located at the bottom of the reflective
cover (Figure 2-W).
(Figure 2-T).
Absorbing
lamp.
1
Figure 2-W) housing
5. Locate the brackets under the reflective cover (Figure
2-U).
Figure 2-U
6. Hold the glass from the top and gently insert it in
between the brackets (Figure 2-V).
Figure 2-T
Figure 2-V
Page 27
Revised 3/04/11
2.9
Installing the Curing Lamp
CAUTION: Switch instrument off and unplug the
power cord before beginning.
CAUTION: Always wear gloves when touching the
curing lamp to prevent damage to the
1. Open the main cover of the instrument exposing the
components.
2. Locate the reflective cover (
the curing lamp.
3. Using the screwdriver provided, remove the screw
and washer located at the bottom of the reflective
cover (Figure 2-W).
4. Open the reflective cover by moving it upwards.
5. Hold the curing lamp at the base (Figure 2-X).
Figure 2-W
Figure 2-X
lamp.
1
Figure 2-W) housing
1
Section 2
CAUTION: Do not compress or hold the lamp by the
sides as it may cause
splintering.
6. Locate the position of the "+" and the "-" on the
electrodes of the curing lamp. Position the lamp so
that the "+" and "-" are inserted into the connection
ports bearing the same mark.
7. Insert lamp into the connection port and push
carefully inwards as far as it will go. If necessary, rock
the lamp slightly for full insertion (Figure 2-Y).
Contact
Spring
Figure 2-Y
CAUTION: If the lamp electrodes are inserted the
wrong way, the lamp will work, but will wear out very
quickly and may fail soon after insertion.
NOTE:
Be sure that the priming wire (Figure 2-Z), located
on the instrument, is set between the contact spring on the
lamp (see Figure 2-Z).
Priming
Wire
8. Press the reflective cover downwards. Reinsert and
tighten the washer and screw.
9. Close the main cover of the instrument.
Figure 2-Z
Page 28
2.10
Revised 3/04/11
INSTALLATION & SETUP
Electrical and Data Connections
Connecting the Power Cord
1. Make sure the power switch (
off "O" position.
2. Plug the power cord (Figure 2-AA) into the power inlet
located on the rear of the instrument (
3. Plug the other end of the power cord into an
appropriate AC electrical outlet. The outlet should be
a dedicated line and it must be grounded.
4. Switch the Power Switch to the ON position
labeled "I".
NOTE:
Once the instrument is powered on it should
remain on unless the ink cartridge has been replaced by
the transport cartridge. This is done to prevent the print
head from drying out. See page 4.2 for control panel
power indications. Follow the instructions outlined on page
6.4 for removing and replacing the ink cartridge.
Setting up the Data Connection
A serial data cable is a standard accessory and is
required for the function of the printer.
1. Connect one end of the serial data cable (Figure 2-
CC) to the serial port (
3
and the other end to one of the serial ports (COM 1,
COM 2) of the computer running the control software.
NOTE:
Be sure the outlet supplies the proper voltage and
frequency for the instrument. Refer to the rating label
(located at the rear of the instrument) to determine the
proper voltage rating.
Connecting a remote alarm device
If required, an external alarm system (not included)
may be connected to the printer. The remote alarm can be
connected to the printer jack (
mm diameter jack connector (not included).
1
Figure 2-BB) is in the
2
Figure 2-BB).
Figure 2-BB) on the printer,
4
Figure 2-BB) (via a 6.3
4
3
Figure 2-AA
Figure 2-BB
Figure 2-CC
2
1
Page 29
Revised 3/04/11
2.11
Installing the Printer Cartridge
The printer is delivered with the transport cartridge
inserted. For routine operation, the transport cartridge
must be exchanged and replaced with an ink cartridge.
To install the printer
1. Power on the instrument using the power switch
located at the rear of the instrument.
2. Locate the cover for the transport/ink cartridge
receptacle on the left side of the instrument. To
release the magnet, position hand as shown in Figure
2-DD and lift to remove the cover.
cartridge
Section 2
NOTE:
Once the cartridge has been removed, a sensor in
the cartridge slot initiates the start of the changing routine
from transport cartridge to ink cartridge and vice versa.
When a cartridge is removed, all printer functions are
disabled to prevent air from being drawn into the ink
system. The
until a new cartridge is inserted.
Ink empty LED
illuminates and remains on
4. Take the ink cartridge out of the shipping box and
remove the wrapping. Write the date of installation on
the label located on the front of the cartridge (Figure
2-FF).
3. Grasp the cartridge firmly and pull out (Figure 2-EE).
Figure 2-EE
Figure 2-DD
NOTE:
The ink cartridge must be replaced every three
Figure 2-FF
months or every 60,000 print jobs to guarantee consistent
printing.
5. Insert the cartridge into the receptacle (Figure 2-GG).
(Loosen the red screw-on cap one full turn but do
not remove the screw-on cap at this time).
Figure 2-GG
Page 30
2.12
Revised 3/04/11
INSTALLATION & SETUP
6. Push the cartridge completely into the receptacle
applying moderate pressure (a small amount of force
must be used in order to pierce the seals. Withdraw
the cartridge about 1.5 inches (30mm) and push it
back in as far as it will go. Repeat this step three times.
7. Unscrew the red cap completely from the nozzle of
the cartridge (Figure 2-HH).
CAUTION: The printer should not be operated
the safety catch in pla
ce
(Figure 2-JJ).
without
8. Store the red cap in the indented groove on the top of
the cartridge. (Screw-on cap must be saved for disposal).
NOTE:
be omitted.
9. Insert the safety catch between the metal plinth and
The following step is very important and must not
the printer. Position the catch in front of the cartridge
to prevent slippage and to ensure proper instrument
function (Figure 2-II).
Figure 2-HH
NOTE:
installed or provided in the accessory box, please contact
your local Sakura representative.
10. The sensor in the cartridge slot recognizes the
11. Press the [LOADED] key (Figure 2-KK) to reset the
If the safety catch (part #AP060339616) is not
presence of a new cartridge. The illuminated ink
empty LED goes out and code 88 appears in the
display. Reposition the side cover.
ink meter to full
Figure 2-JJ
Figure 2-II
Figure 2-KK
Page 31
Revised 3/04/11
2.13
Filling and Loading the
Magazines
Slide
5. Fill the magazine by placing the slides with the
surface to be printed facing upwards and toward the
left.
NOTE:
The magazines can hold up to 150 slides
(depending on individual slide thickness). Fill up to the
maximum level mark on the magazine.
NOTE:
Slides can be loaded one at a time with the
magazines off the instrument (Figure 2-LL), or while the
magazines are on the instrument (Figure 2-MM).
Section 2
7. Insert the magazine into the receptacle by aligning
the pins into the slot, and lowering until locked into
place. See Figure 2-MM through Figure 2-PP.
Figure 2-NN
Figure 2-LL
Figure 2-MM
6. Hold the magazine tipping it slightly to prevent slides
from falling out of the magazine.
Figure 2-OO
Figure 2-PP
Page 32
2.14
Revised
3/04/11
INSTALLATION
& SETUP
Page 33
Section 3
SOFTWARE CONFIGURATION
Software
Configu
ration
This section provides detailed procedures to configure
software on the computer attached to the Tissue-Tek
®
AutoWrite™ Slide Printer. The software installation steps
must be followed correctly to ensure proper operation.
Software configuration prepares the printer for operation
and involves the following procedures:
Installing the print driver on the computer attached to
printer
Completing a test print
Installing the Printer Driver
The printer driver that accompanies the AutoWrite Slide
Printer can only be used with the following operating
systems: There are two printer drivers that accompany the
AutoWrite Slide Printer. The following drivers can only be
used with the following operating systems:
Printer Driver version 1.3: Microsoft Windows NT 4.0,
Windows 2000
Printer Driver version 2.4: Microsoft Windows 7/ XP
1
Pro
Printer Driver version 2.34: Microsoft Windows Vista
NOTE:
To ensure successful installation of the printer
4
4. The printer is a local printer. Choose
and uncheck
Plug and play printer
dialog box.
Automatically detect and install
. Click
Next
to move to the next
driver, it should be installed by a System Administrator or
other user authorized to log on to the computer with full
access rights to all printer functions.
Starting Installation:
1. From the Windows Desktop, access the printer folder:
Start Settings Printers
⇒
2. Double-click the
⇒
Add Printer
icon.
3. The Add Printer Wizard guides the user through all
further installation steps. Click
4
Microsoft Windows
Windows
Microsoft Corporation.
®
®
NT 4.0, Windows
XP Pro are registered trademarks of the
Next.
®
2000 and
Revised 3/04/11 3.1
Local printer
my
Page 34
3.2
Revised 3/04/11
SOFTWARE CONFIGURATION
5. In the next dialog box, a serial interface (COM 1, …)
must be selected, as the printer only works with RS
232 interfaces. Click
NOTE:
Do not select a parallel printer port (LPT).
Next.
7. Insert the CD containing the printer driver into the CDROM drive. Click
NOTE:
8. The following screen appears. Click
X refers to the drive containing the CD.
from disk screen appears again, click OK.
Browse.
Open
. The Install
6. A manufacturer and printer model must be chosen.
Click
box.
Have Disk
to access the install from disk dialog
Page 35
Revised 3/04/11
3.3
9. In the next dialog box, select printer
click
NOTE:
Next.
If no selectable option is displayed, click on Have
AutoWrite-S
Disk to return to the previous dialog box and repeat
insertion path.
and
Section 3
11. When prompted whether this printer is available to
other users, select
Next.
Do not share this printer
. Click
10. In the printer device name box, allocate any name to
the printer, e.g. AutoWrite Slide Printer, this will then
be displayed in the printer folder and in the print menu
of all Windows applications. To avoid erroneous
printouts, select
printer as the default printer. Click
No
when asked whether to use this
Next.
select
No
and then click
12. When prompted,
Do you want to print a test
Next.
page?
,
Page 36
3.4
Revised 3/04/11
SOFTWARE CONFIGURATION
13. Click
Finish
. Installation of the printer driver will be
completed. The printer name selected in step 9 will be
displayed in the printer folder and in all print menus.
NOTE:
"Digital signature not found" will be displayed at this point.
This message is simply to provide information that
Microsoft has not yet certified the printer driver. Be sure to
check "Yes" to continue installing.
When installing on Windows 2000, the message
14. Once the installation of the printer driver is complete,
restart the computer and then continue with the
additional installation and configuration procedures.
Page 37
Revised 3/04/11
3.5
Configuring the serial port:
1. From the Windows Desktop, access the printer folder:
Start Settings Printers
⇒
⇒
Section 3
3. The Properties dialog box contains several pages;
select the
Ports
tab.
2. Right-click on the icon of the newly installed printer, a
quick menu is displayed. Select
Properties.
Page 38
3.6
Revised 3/04/11
SOFTWARE CONFIGURATION
4. The port selected during installation (COM 2 shown
as example) must be highlighted. Select the box
Enable bidirectional
support.
6. Select the
the printer
Advanced
; click
Apply.
tab and check
Print directly to
5. Click on
Configure Port
properties. Set Baud Rate to
settings as shown and click on OK.
to open the COM2
57600
. Leave all other
Apply
and
7. Click on the tab
slides as shown in the example, click on
then
Close.
Device Settings
and select the
Page 39
Revised 3/04/11
3.7
Section 3
Printer Driver Settings
NOTE:
the printing of slides from any Windows Application that
permits separate configuration of the printing parameters.
configured in the application (program) that will be used to
print the slides.
1. From the Windows Desktop, access the printer folder.
2. From the list of available printers, select the slide
The Tissue-Tek AutoWrite slide printer will allow
In order to print with the slide printer, it must be
Start>Settings>Printers.
printer. Right-click on the printer and select the option
Set as Default Printer.
3. Click on the
will change the print range shown in the sample.
Margins
tab; set all margins to 0mm. this
The printer driver provides several options for modifying
or improving the prints made. In addition, several
magazines can be combined into printing groups so that
jobs for the entire group can be printed. Refer to step 6 on
page 3.8.
NOTE:
Applications that allow the printing to the Tissue-Tek
AutoWrite Slide Printer. The dialog boxes may be named
differently in other programs, but the driver parameters
that need to be selected are named identically in all
programs.
1. Open the program intended for use with the slide
2. Click on
The following instructions apply to all Windows
printer.
File>Page
Setup.
Page 40
3.8
Revised 3/04/11
SOFTWARE CONFIGURATION
4. Click on the
select
portrait.
Page
tab. In the Orientation section,
6. The
Source Input Field
magazine(s) which will supply the slides to be printed.
is used to select the
5. Once the page has been set up as described, slide
format is shown in the Size input field in the
Dialog
box. Slide is the only available choice.
Paper
Clicking on the source input field will display an
alphabetical list of all slide supply options from all 3
magazines.
If the Manual Feed option is chosen, it allows the
printing of one slide at a time, which is manually inserted
into the delivery chute.
Further options are magazines 1 through 3. If a
particular magazine has been selected as a supply
source, printing will stop once that magazine is empty.
Groups of magazines can be selected when the
magazines are filled with the same color or type of slides.
If a group of magazines is selected (such as F (1/2/3))
indicating that magazines 1, 2 and 3 are filled with the
same color or type of slide, printing will continue until the
last magazine of the group selected is empty. When the
first magazine is empty, the printer will automatically begin
removing slides from magazine 2, and so forth. The printer
will stop printing only when all three magazines in the
group are empty.
NOTE:
print jobs requiring more slides than fit into one magazine
or when several magazines have been filled with slides of
the same type or color. The magazines will be processed
in the sequence indicated.
Working with magazine groups works well for large
Page 41
Revised 3/04/11
3.9
Advanced Options
To select advanced parameters, access the printer
folder by selecting
Windows Desktop.
1. Right-click on the slide printer and select
Start>Settings>Printers
from the
Properties.
Section 3
3. In the printing preferences window, under the layout
tab, click on
Advanced.
2. Under the
General
tab, click
Printing Preferences.
NOTE:
Menu items not described are not used for the
printer. Therefore, the menu items not described should
remain unchanged.
4. The paper size menu allows the selection of the type
of slide to be printed. The slide type chosen should be
identical to the one selected in Page Setup (Step 5,
page 3.7)
Page 42
3.10
Revised 3/04/11
SOFTWARE CONFIGURATION
5. Selectable print head resolution settings are 360 or
180 dpi. With slide surfaces not suitable for 360 dpi
resolution, printing results will be poor. For such slides,
180 dpi should be selected.
NOTE:
in the paper/output menu if the slide bin is being used.
7. The
Same Tray: Slides are deposited into a tray until
0
the tray is full.
Job in new tray: Each print job starts with a new
0
tray.
New Tray: Only for special applications-do not
0
select this option under standard Windows
programs.
The instrument will ignore the parameters selected
Print Quality
print is to be applied onto a slide once (normal) or
twice (overstrike). Faint prints can be improved using
the overstrike option. The Upside down feature turns
rotates the prints 180°. Overstrike can also be chosen
for the upside down option.
menu is used to select whether a
6. The
only.
Paper/Output
menu item is for the unload station
NOTE:
used only when necessary, as the ink consumption greatly
increases.
It is recommended that the overstrike feature be
Page 43
Revised 3/04/11
3.11
Section 3
.
Page 44
3.14
Revised 3/04/11
SOFTWARE CONFIGURATION
Performing a Test Print
A test print must be performed to ensure the print head
works correctly.
To initiate a test print
1. Fill a magazine with slides and insert it into magazine
position 1.
2. Press and hold the
Release the key and a slide is printed with a test image
(Figure 3-A). If the print result is not satisfactory and
the words “Test Print” are not legible and/or the bar
code graphic is not clear, repeat the test print
sequence until the printing quality is acceptable.
NOTE:
connected to a computer.
The test print can be performed without the printer
[CLEAN]
key until 00 is displayed.
NOTE
: If it is not possible to print an acceptable test print,
refer to Section 7, Troubleshooting, for possible problem
resolution.
Figure 3-A
Page 45
Revised 3/04/11
4.1
Section 4
OPERATING INSTRUCTIONS
Operating Instructions
The Tissue-Tek® AutoWrite™ slide printer uses basic
operating procedures to perform continuous, high-speed
printing. This chapter describes basic, routine operations.
Before initial operation, it is important that all installation
procedures have been carried out.
1. Installation of the infrared absorbing glass
2. Installation of the curing lamp
3. Installation of all accessories
4. Connection of the instrument to a grounded power
source
5. Installation of the ink cartridge
6. Data connection to the PC
7. Filling and loading the slide magazines
8. Installation and configuration of the printer driver
9. Configuration of printer settings
10. Performance of a test print
Understanding the Control
The control panel (Figure 4-A) controls the printer
functions and print jobs, as defined by the control software.
It consists of a membrane keyboard with six pressuresensitive function keys (four of the keys include an LED
indicator), two LED displays and a two-figure, sevensegment display. The control panel also indicates current
printer status, processes in progress, errors and/or error
messages, and controls the optional unload station.
Panel
Figure 4-A
Page 46
4.2
Revised 3/04/11
...........
OPERATING INSTRUCTIONS
Description of Control Panel
(Figures 4-B and 4-C)
Once the instrument is powered on it will initialize and
perform a series of system checks to prepare for operation.
After the initialization process is complete, the instrument is
ready for operation.
The Display
1
..
is a two-figure, seven-segment LED
display that is located on the top left of the control panel.
On the ri ght-hand side of the control panel are four
function keys labeled:
and
[TRAY
LOAD].
The
[POWER]
[POWER], [ONLINE], [ERROR]
2
..
key is used to switch the instrument
between the POWER ON mode and the STANDBY mode.
Located on the [POWER] key is an LED indicator. When
the LED is on, the instrument is in the POWER ON mode
which means that power is supplied to all printer systems
and the printer is ready to print. When the LED flashes,
the instrument is in the STANDBY mode. In the STANDBY
mode, only the microprocessor is powered on. When in
the STANDBY mode, the printer performs a print head
clean at regular intervals (approximately 4 times a day)
and switches into the POWER ON mode for a short period
of time. If the LED is off, the printer is disconnected from
the power source.
NOTE:
Printing is only possible in POWER ON mode.
Pressing the [POWER] key in STANDBY mode switches
the printer to the POWER ON mode. POWER ON can
also be activated by the PC interface.
NOTE:
When the printer remains idle for any period of
time, the printer automatically switches to the STANDBY
mode.
Below the power key is the
[ONLINE]
3
key. This key
is used to interrupt a print job that is in progress. If the
ONLINE LED is on, the printer is ready and awaiting a
new print job. When the ONLINE LED flashes, a data
transmission is in progress or a print job is being carried
out. When the ONLINE LED is off, there is no data
transmission in progress, no print job in progress, or a print
job has been temporarily interrupted. Pressing the
[ONLINE] key while a print job is in progress will interrupt
printing. The [ONLINE] key LED goes out and the printer
can be accessed manually (i.e.: for removing a half-empty
magazine and refilling it). Pressing the [ONLINE] key again
resumes operation. The LED flashes if a job was
interrupted, or comes back on if there is no job printing.
Directly beneath the online key is the
key. When the LED on the [ERR OR] key flashes, it
signifies that an error has occurred. The corresponding
error code shows in the display
been determined and the source eliminated, and all
obstacles removed, pressing the [ERROR] key removes
error indication and resumes normal operation. If there are
several errors simultaneously, the error of the highest
priority is displayed first. Once the first error has been
acknowledged, pressing the [ERROR] key again displays
the error of the second highest priority and so on. When
the error LED is not illuminated, the instrument is working
trouble-free.
1
The
[TRAY LOAD]
the elevating tray of the optional unload station. If the
stack of trays is completely or partially indexed, pressing
the [TRAY LOAD] key briefly moves the stack of trays up
one tray. Pressing the [TRAY LOAD] key longer than one
second indexes the stack of trays completely out of the
unload station. If a print job is in progress, the LED in the
key will flash, and the print job is interrupted. If the stack of
trays is indexed completely out, pressing the [TRAY LOAD]
key longer than one second indexes the stack of trays
(there can be any number of trays between 1 and
10, as the number of trays is counted by the printer) into
the unload station. The LED goes off once the stack has
[ERROR]
1
…
Once the error has
4
..
2
3
4
5
Figure 4-B
5
..
key controls the movement of
Page 47
Revised 3/04/11
4.3
..
..
..
been completely indexed in and the printer switches to the
ONLINE mode and processes any pending print job(s).
NOTE:
not equipped with an unload station.
NOTE:
No function is assigned to this key if the printer is
Every time the printer is powered on, the stack of
trays automatically moves up one tray, to ensure that the
new print job is started with an empty tray.
The
[LOADED]
6
..
key is located in the lower left
corner of the control panel. This key is used to confirm
exchange of a magazine or an ink cartridge. Pressing the
[LOADED] key informs the printer that an empty magazine
has been refilled and put back into place. Pressing and
holding the [LOADED] key for approximately 10 seconds
in the off-line mode informs the printer that an ink cartridge
has been exchanged. (See exchanging ink cartridge).
Located directly above the Loaded key is the
[CLEAN]
7
..
..
key which is used to initiate print head
cleaning and to carry out a print test. Pressing the
[CLEAN] key briefly, while a print job is in process,
interrupts the print job, cleans the print head, and resumes
the print job. If the [CLEAN] key is pressed briefly and no
print job is in progress, a print head clean is performed
immediately.
NOTE:
Pressing the [CLEAN] key briefly and then releasing
the key starts a print head clean. This is indicated by „00‟ in
the display and takes approximately 1 second to complete.
Extending the total duration of the clean can be
accomplished by immediately pressing the [CLEAN] key
again when the display reads „00‟. Then holding the
[CLEAN] key for the cleaning to continue (max duration= 10
seconds).
If a print job is in progress, pressing the clean key for a
minimum of 2 seconds, interrupts the print job in progress,
and switches the printer to the off-line mode. A print head
clean is performed and subsequently a test print is carried
out on the slides being used. The printer remains in the
off-line mode to enable the user to verify the print quality
before resuming the current print job. Pressing the
[ONLINE] key again returns the printer to the online mode
and printing is resumed.
If no print job is currently in progress, the instrument
performs a print head clean and a test print is carried out
on the slides being used. The printer remains in the off- line
mode until the [ONLINE] key is pressed.
Section 4
9
8
7
6
Figure 4-C
Positioned above the clean key is an
8
LED
…
When the INK EMPTY LED is not lit, the ink
INK
EMPTY
cartridge contains enough ink for printing without
restrictions. A flashing INK EMPTY LED indicates that the
ink cartridge is low on ink – flashing starts when remaining
ink is less than 25%. The PC connected to the printer
displays a message reporting ink cartridge status the next
time it sends a print job to the printer. Printing may
continue, but it is advisable to change the ink cartridge
soon. If the INK EMPTY LED remains permanently on, the
ink cartridge is empty (less than 10%) and no further
printing is possible. The PC connected to the printer
displays a message to this effect the next time a print job
is sent to the printer. The printer uses the ink left in the
cartridge to keep the print head clean, until a new ink
cartridge is inserted.
Above the ink empty LED is the
9
LED
…
When the MAG. EMPTY LED is off, the
MAG.
EMPTY
magazines are full or, up to that point, no further slide has
been requested from a magazine that has just been
emptied. A flashing MAG. EMPTY LED indicates that
there is a magazine empty. The number indicated on the
display signifies which magazine is empty. If several
magazines are emptied at the same time, their
corresponding numbers are indicated in a recurring
sequence.
Page 48
4.4
Revised 3/04/11
OPERATING INSTRUCTIONS
Once the magazine(s) have been refilled, pressing the
[LOADED] key informs the printer that all magazines have
been refilled. The printer assumes that slides of the same
color have been added to the empty magazine and
resumes the interrupted print job.
Display Indications
The following are common indications that may be
displayed during normal operation.
Display
(in combination with Mag. Empty LED)
indications
Display indications-Status
00 Clean cycle in progress
Messages
11 Temperature in the curing lamp power supply is
too high. (If temperature does not drop to within
the allowed range in 10 minutes, ERROR 55 is
displayed). Switch the instrument to the OFF
and let cool; check the ambient temperature.
12 Drying station temperature is too low/too high. (If
temperature does not drop to within the allowed
range in 6 minutes, ERROR 43 is displayed).
been reached. If this message is ignored, the
resistance of subsequent printouts can be affected.
position
15 Print head cleaning screen prompt requesting the
operator to manually clean the print head.
Page 49
Revised 3/04/11
4.5
19 Intensive clean in progress, waiting for user
intervention.
88 Ink cartridge being changed; instrument waiting
for confirmation via ERROR, CLEAN, or LOAD
key.
Display
indications-Warnings
81 - 83 Problem during ejection from Magazine X
due to mechanical sluggishness. (X= second
digit of the error message). Clean the
magazine discharge using a small brush
Section 4
87 After the last cartridge change, the CLEAN key
was pressed to indicate that a transport cartridge
has been inserted. The printer has received a
print job but is unable to print because the
cartridge contains cleaning fluid instead of ink.
Cancel the print job, switch the printer off and
back on, and change the cartridge. Press the
LOADED or ERROR key and wait until “00” is no
longer displayed follow the same procedure after
accidentally pressing the CLEAN key.
Display indications-Error
Messages
All displayed numbers 20 … 83 and, 89 and 90. A list
of all error messages and their corresponding sources and
solutions are summarized in Section 7.
Audible Signals
The printer has an alarm that issues audible signals
draw attention to important states and functions.
Key pressed:
1 short beep
Magazine empty/tray stack full: 2 short beeps
Error:
5 short beeps
Page 50
4.6
Revised 3/04/11
OPERATING INSTRUCTIONS
Printing Slides
Print commands are issued by the PC connected to the
slide printer.
NOTE:
[ONLINE] LED is illuminated. If the LED is not illuminated,
press the [ONLINE] key.
1. Open the application (program) to be used for data
entry and enter the information to be printed on one
or more slides.
2. From the
The slide is pushed by the ejection arm from the
magazine into the delivery chute. The slide moves down the
delivery chute and is held in the transfer point until the print
sledge becomes available. As the print sledge moves to the
transfer point, an arm drops down allowing the slide to fall
into the print sledge. The print sledge moves under the print
head, where the printing occurs. Once the information has
been printed on the slide, the print sledge moves the slide
to the drying station. The drying station blows warm air on
the freshly printed slide to dry the ink. The slide is then
dropped in the final station, where a UV curing lamp is
activated and cures the ink.
The slide drops into the slide bin or is delivered onto
the unload slide tray.
A print job cannot be completed unless the
File
menu, select
Print
and then click OK.
Interrupting a Print Job
To interrupt a print job
There may be occasions when a print job needs to be
interrupted so that the printer can be accessed for
maintenance or error elimination.
1. On the slide printer, press the
4-D).
0
2. Clear any errors or perform needed maintenance, and
then press
0
Figure 4-D
Printing is interrupted.
[ONLINE]
Printing resumes.
key again.
[ONLINE]
key (Figure
Page 51
Revised 3/04/11
4.7
Section 4
Refilling Slide Magazines
When one or more slide magazines are empty, the
Empty
appears in the display.
1. If necessary, remove the empty slide magazine(s)
2. Refill the magazines with slides and reload the
3. Press the
LED flashes. The corresponding magazine number
from the printer.
magazines in the printer. See Section 2, page 2.13 for
detailed instructions.
printer that the empty magazine(s) has been reloaded.
[LOADED]
key (Figure 4-E) to inform the
Mag.
Figure 4-E
Page 52
4.8
Revised 3/04/11
OPERATING INSTRUCTIONS
Operating the Unload
When the instrument is placed onto the unload station
and the power is on, it will automatically recognize its
presence. An audible alarm will notify the user that the
unload station is in place and the yellow LED on the [TRAY
UNLOAD] key will be illuminated.
After the installation procedures have been completed,
the instrument will already be powered on. The [POWER]
key LED should either be illuminated or flashing. If neither
is happening, check the power connection and the power
switch to ensure power is being supplied to the instrument.
If the [POWER] key LED is flashing, the instrument is in
the standby mode. Press the [POWER] key briefly to
return the instrument to the operational mode.
NOTE:
trays automatically moves up one tray, to ensure that the
new print job is started with an empty tray.
Removing and Replacing Trays
of the unload station, the [TRAY LOAD] yellow LED flashes,
the printer issues an audible alarm and the [ONLINE] key
extinguishes.
1. If all the trays have been indexed completely out of
Every time the printer is powered on, the stack of
When all unload trays have been filled and indexed out
the Unload Station, remove the trays and prepare to
load new trays.
If the trays have not been completely indexed
0
out, press the
longer than one second.
[TRAY LOAD]
Station
key (Figure 4-F) for
2. Place one to ten trays on the unload station
positioned with the circle cutout over the sensor on
the right of the unload station (Figure 4-G). Trays are
positioned in the uppermost position.
NOTE:
attempting to raise or lower the unload station.
3. Press and hold the
4. Press the
Indexing Trays
Be certain that trays are stacked correctly before
approximately 2 seconds to index the trays down. The
instrument will recognize the number of trays and
load them appropriately.
up one at a time.
Press the
up one at a time.
[TRAY LOAD]
[TRAY LOAD]
Figure 4-G
[TRAY LOAD]
key briefly to index the trays
key briefly to index the trays
key for
Figure 4-F
Page 53
Revised 3/04/11
5.1
Section 5
ACCESSORIES
Standard A
Basic Uni t
Product
Code Description
8035N
AP060342869
8038N
8040
8041
ccessories
UV Ink
Cartridge
Transport
Cartridge
UV Curing
Magazine
Slide Bin
Assembly
Lamp
Slide
Product
AP060337174
AP060338021 Power Cord
AP060338022
AP060338023
AP060338023
Code
Description
CD-ROM
containing
Printer Driver
Serial Printer
Cable
Screwdriver
(Part of
Toolkit
AP060338023)
Allen Key
(Part of
Toolkit
AP060338023)
Page 54
5.2
Revised 3/04/11
ACCESSORIES
Product Code
AP060336998
AP060338024
AP060142533
AP0501407162
8050
Description
Infrared
Absorbing
Location
Plate with
sealing plate
Cleaning
Foam Swabs
Brush
Fuses
Glass
Optional Accessories
Product
Code Description
Unload
8033
8044
Station Trays
Station
Unload
Page 55
Revised 3/04/11
6.1
Section 6
CARE OF THE INSTRUMENT
General
Keep the exterior of the instrument free of dust at all
times. If needed, the exterior may be cleaned using a damp
cloth and a mild detergent; do not use solvents of any kind
on the painted exterior parts.
CAUTION: Prevent liquids from entering the interior of
the instrument while the instrument is being cleaned.
NOTE:
technicians are authorized to open the instrument for
maintenance and repair work.
The Tissue-Tek® AutoWrite™ Slide Printer is virtually
maintenance-free in operation. To ensure smooth operation
of the instrument for many years, the following steps are
recommended:
Clean the instrument daily with care.
Regularly remove dust from the ventilation slots on
the back of the instrument with a brush or small
vacuum cleaner.
Have the instrument inspected regularly by a qualified
service technician authorized by Sakura.
Maintenance
Only Sakura service technicians or qualified field
Daily Maint
Each day the internal components should be inspected
and cleaned as needed. When cleaning or removing debris,
it is necessary to turn the instrument power to the
position.
Delivery Chute
The delivery chute (Figure 6-A) refers to the chute that
delivers the slide to the area to be printed. Sweep the
entire delivery chute and sensor located at the bottom of
the delivery chute, to remove any dust or debris that may
have settled. Use the brush provided with the standard
accessories.
enance
OFF
"I"
Figure 6-A
Page 56
6.2
Revised 3/04/11
CARE OF THE INSTRUMENT
Slide Debris Tray
Periodically remove and empty the slide debris tray
(Figure 6-B).
Unload Station
The Unload Station (Figure 6-C) enables organized
and automatic collection of slides.
Remove dust and debris from the guides and ejector
with a brush.
The unload tray can be cleaned with a household
cleaner.
NOTE:
Do not use any solvents or bleach to clean the
trays. Trays must be completely dry prior to use.
Figure 6-B
Removal and
Removing and Replacing the Curing Lamp
Code 13 appears on the instrument display when the
curing lamp reaches the limit of its rated service life. When
this code is issued, the lamp must be changed.
Removing the Curing Lamp
CAUTION: Switch instrument OFF and unplug the
power cord before beginning.
CAUTION: Allow the curing lamp to cool before
attempting to remove.
CAUTION: Always wear gloves when touching the
curing lamp to prevent damage to the
1. Open the main cover of the instrument exposing the
main components.
2. Locate the reflective cover housing the curing lamp.
3. Using the screwdriver provided, remove the screw
and washer located at the bottom of the reflective
cover (Figure 6-D).
4. Open the reflective cover by moving it upwards.
Replacement
lamp.
Figure 6-D
Figure 6-C
Page 57
Revised 3/04/11
6.3
5. Carefully pull the curing lamp (Figure 6-E) straight out
and slightly to the right; do not twist. If the curing lamp
is difficult to pull out, rock it gently side to side.
Figure 6-E
Installing a new Curing
6. Hold the curing lamp at the base (Figure 6-F).
CAUTION: Do not compress or hold the lamp by the
sides as it may cause
Lamp
Figure 6-F
splintering.
Section 6
7. Locate the position of the "+" and the "-" on the
electrodes of the curing lamp. Position the lamp so
that the "+" and "-" are inserted into the connection
ports bearing the same mark.
8. Insert lamp into the connection port and push
carefully inwards as far as it will go. If necessary, rock
the lamp slightly for full insertion (Figure 6-G).
Contact
Spring
Figure 6-G
CAUTION: If the lamp electrodes are inserted the
wrong way, the lamp will work, but will wear out very
quickly and may fail soon after insertion.
NOTE:
Be sure that the priming wire (Figure 6-H), located
on the instrument, is set between the contact spring on the
lamp (Figure 6-G).
Priming
Wire
Figure 6-H
9. Press the reflective cover downwards. Reinsert and
tighten the washer and screw (Figure 6-D).
10. Close the main cover of the instrument.
Page 58
6.4
Revised 3/04/11
CARE OF THE INSTRUMENT
Removing and Replacing the
Cartridge
The printer is delivered with the transport cartridge
inserted. For routine operation, the transport cartridge
must be exchanged and replaced with an ink cartridge.
To install the printer
1. Power on the instrument using the power switch
located at the rear of the instrument.
2. Locate the cover for the transport/ink cartridge
receptacle on the left side of the instrument. To
release the magnet, position hand as shown in Figure
6-I and lift to remove the cover.
cartridge
Ink
NOTE:
the cartridge slot initiates the start of the changing routine
from transport cartridge to ink cartridge and vice versa.
When a cartridge is removed, all printer functions are
disabled to prevent air from being drawn into the ink
system. The
until a new cartridge is inserted.
4. Take the ink cartridge out of the shipping box and
remove the wrapping. Write the date of installation on
the label located on the front of the cartridge (Figure
6-K).
Once the cartridge has been removed, a sensor in
Ink empty LED
illuminates and remains on
3. Grasp the cartridge firmly and pull out (Figure 6-J).
Figure 6-I
Figure 6-J
NOTE:
months or every 60,000 print jobs to guarantee consistent
printing.
5. Insert the cartridge into the receptacle (Figure 6-L).
The ink cartridge must be replaced every three
(Loosen the red screw-on cap one full turn but do
not remove the screw-on cap at this time).
Figure 6-K
Figure 6-L
Page 59
Revised 3/04/11
6.5
6. Push the cartridge completely into the receptacle
applying moderate pressure (a small amount of force
must be used in order to pierce the seals. Withdraw
the cartridge about 1.5 inches (30mm) and push it
back in as far as it will go. Repeat this step three times.
7. Unscrew the red cap completely from the nozzle of
the cartridge (Figure 6-M).
Section 6
5. CAUTION: The printer should not be
without the safety catch in place (Figure
operated
6-O).
Figure 6-M
8. Store the red cap in the indented groove on the top of
the cartridge. (Screw-on cap must be saved for
disposal).
NOTE:
be omitted.
The following step is very important and must not
9. Insert the safety catch between the metal plinth and
the printer. Position the catch in front of the cartridge
to prevent slippage and to ensure proper instrument
function (Figure 6-N).
NOTE:
If the safety catch (part #AP0601339616) is not
Figure 6-O
installed or provided in the accessory box, please contact
your local Sakura representative.
10. The sensor in the cartridge slot recognizes the
presence of a new cartridge. The illuminated ink
empty LED goes out and code 88 appears in the
display. Reposition the side cover.
11. Press the [LOADED] key (Figure 6-P) to reset the ink
meter to full
Figure 6-N
Figure 6-P
Page 60
6.6
Revised 3/04/11
CARE OF THE INSTRUMENT
Cleaning the Print Head
Automatic print head cleaning occurs periodically when
the printer is in the STANDBY mode.
To initiate a print head clean
1. Press the [CLEAN] key briefly and then release the
key. This starts a print head clean, indicated by „00‟ in
the display. The print head clean takes approximately
1 second to complete.
Extending the total duration of the clean can be
0
accomplished by immediately pressing the
[CLEAN] key again when the display reads „00‟.
Then holding the [CLEAN] key for the cleaning to
continue (max duration= 10 seconds).
Print Head Cleaning/Location Plate
Installation
Once a week or if the display message “15” is
displayed, the print head must be cleaned manually.
1. Press the
2. Open the main cover and then press the [CLEAN]
and [LOADED] keys simultaneously for approximately
10 seconds. This function moves the print head
upward to a position approximately ½ inch away from
the sealing lip (Figure 6-Q).
[ONLINE]
key.
Figure 6-Q
3. Push the small lever located below the location plate
upwards and remove the red location plate (Figure 6-R).
4. Moisten one of the foam swabs (supplied with the
instrument) with alcohol.
NOTE:
should be no alcohol dripped into the instrument.
CAUTION: Never use acetone or xylene to perform
this procedure; use only 95% or 100%
5. Carefully insert the swab into the gap under the print
head. Apply light pressure upwards (on print head)
and move the foam swab back and forth
approximately ten times. This procedure helps to
remove dried ink residue from the print head.
CAUTION: Never rotate the foam swab. The backing
plate of the print head could become scratched and
prematurely worn.
6. Clean the location plate and sealing lip with clean
alcohol. Check the sealing lip for damage. Replace
the location plate if the sealing lip is damaged.
Figure 6-R
Be sure not to use too much alcohol, as there
alcohol.
Page 61
Revised 3/04/11
6.7
7. Reinsert the location plate (Figure 6-S).
Section 6
NOTE:
reinserting.
The location plate must be completely dry before
Figure 6-S
8. Press any key to acknowledge the end of the cleaning
procedure. The print head will move back to the
parked position and the message will move back to the
parked position and the message “15” will disappear
from the display. If no key is pressed to acknowledge
the end of the cleaning procedure, the print head will
be closed automatically after a few minutes to prevent
it from drying out.
Transportation/Storage
When preparing to transport or store the AutoWrite
Slide Printer, the ink cartridge should be replaced with a
transport cartridge. Follow the instructions outlined in
Removing and Replacing the Ink Cartridge on page 6.4.
Page 62
Page 63
Revised 3/04/11
7.1
Section 7
TROUBLESHOOTING
General Informati
The following section is divided into two sections to
explain how to recover from a situation that may occur
during operation. In the first section, a detailed explanation
of the necessary steps that must be followed to correct an
error is provided. The second section lists the possible error
codes and the actions to be taken to correct the problem.
When dealing with any problem, it is essential to determine
which part of the system is the source and isolate it as
quickly as possible to prevent further damage.
If additional assistance is required concerning an
instrument problem, or if the problem cannot be isolated or
is beyond the scope of this manual, please contact the
Sakura Technical Support Department by calling 800-7258723 menu option 2(U.S. customers only). If outside the
U.S., contact a local authorized Sakura distributor or
representative.
NOTE:
the error key flashes continuously.
When an error message is displayed the LED in
Error Elimination:
1. Determine the cause of the error (see
Troubleshooting Chart on page 7.3).
2. Open the cover of the instrument and remove
obstructions if required (Figure 7-A).
3. Remove all slides which may be in the following
areas:
Delivery chute
0
In or next to the print sledge
0
Drying station
0
NOTE:
4. Close the lid and press the
5. The printer then verifies that all processing paths are
6. If there are still obstructions or if the source of the
Do not reuse slides to avoid overstrike printing.
to the printer that the source of the error has been
eliminated.
unobstructed and the source of the error eliminated.
error has not been thoroughly eliminated, the printer
will continue to display an error code.
on
[ERROR]
key to confirm
Figure 7-A
NOTE:
all possible causes have been eliminated, a reset should
be carried out.
NOTE:
left off.
If an error code is displayed several times although
Interrupted print jobs will resume where previously
Reset
simultaneously. A reset reinstates the status the printer
was in directly after switching on. All print jobs in the print
queue are deleted. If the same error continues after a
reset, turn the printer off via the power switch located on
the rear of the instrument. Wait approximately 30 seconds
and power instrument back on. If this does not eliminate
the problem, call the Sakura Technical Support Department
(U.S. customers only). If outside the U.S., contact a local
authorized Sakura distributor or representative.
Press the
[LOADED]
and
[ERROR]
keys
Page 64
7.2
Revised 3/04/11
TROUBLESHOOTING
Replacing the Curing
Code 13 appears on the instrument display when the
curing lamp reaches the limit of its rated service life. When
this code is issued, the lamp must be changed. See
installation/removal procedure on page 6.2.
CAUTION: Before replacing the curing lamp,
the printer off and unplug from the electrical outlet.
Once the lamp has been replaced, plug the instrument
into the electrical outlet and turn the power switch to the
on position.
Press and hold the
seconds to activate the off-line mode. Code 13 will
disappear from the display.
[ERROR]
Lamp
switch
key for approximately 10
Replacing the Secondary Fuses
CAUTION: Prior to exchanging the fuse, turn the
instrument off and unplug from the power outlet.
NOTE:
replacement fuses supplied with the instrument or
purchased from Sakura.
1. Insert a screwdriver into the slot on the fuse holder
Defective fuses may be replaced only with the
(Figure 7-B). In one continuous motion, push slightly
inwards and rotate the screwdriver ¼ turn to the left.
Power Failure
If the instrument suddenly loses power:
Determine if there is a general power failure
Check to see if the power cord is inserted correctly
into the outlet and if there is power to the outlet.
Check the power switch to determine if it is turned to
the ON "I" position. It is possible that the primary fuse
has reacted in which case the power switch will be in
the OFF "O" position.
Determine if one of the four secondary fuses is
defective.
The following malfunctions/failures may be caused by the
indicated fuse:
Instrument not functioning
Fuse F1
Display not working
Fuse F1
Instrument not working at normal speed
(printing a slide slows down to approximately 8 seconds
even after the warm up phase has been completed)
Fuse F2
2. Take out the released fuse holder
3. Remove the defective fuse from the fuse holder
(Figure 7-C) and insert the replacement fuse.
4. Re-insert the fuse holder into the instrument housing.
5. Insert the screwdriver into the slot on the fuse holder.
In one continuous motion, push slightly inwards and
rotate the screwdriver ¼ turn to the right.
Figure 7-B
Figure 7-C
Page 65
Revised 3/04/11
7.3
Section 7
TROUBLESHOOTING CHART
DISPLAY
CODE
SOURCE OF
ERROR
SOLUTION
0
Mag. Empty manual load
Insert slide on chute
1
Mag. Empty station 1
Reload slide magazine
2
Mag. Empty station 2
Reload slide magazine
3
Mag. Empty station 3
Reload slide magazine
Tray load led flashes
Unload station tray needs replacement
Power led flashes
System in sleep mode
00
Print head clean in progress
Ink empty LED on
Ink cartridge needs replacement
11
Flash power supply over heated
Call service
12
No heating in flash unit
Check heat gun
13
Flash light reached lifetime
Replace flash light
14
Maintenance indicator
Call service
15
Manual Cleaning print head demanded
Perform print head cleaning procedure
20
The magazine is mechanically blocked
Remove the cause of the blockage
21
Faulty ejection of a slide or slide. Magazine is
blocked
Remove the slide
22
The transfer of the slide from the loader chute to
the print carriage failed. Horizontal motor is
incorrectly positioned or mechanically blocked
Remove the slide
23
Slide is stuck in the delivery chute
Remove the slide
32
The horizontal drive is mechanically blocked
Remove the slide
33
The vertical drive is mechanically blocked
Remove the slide
34
The rotational motion is mechanically blocked
Remove the slide
35
Faulty clamping of a slide. A slide left the
delivery chute but did not reach the print sledge
Remove the slide from the print sledge
36
The slide did not leave the print sledge or was
still located in the clamp during an initialization
Remove the slide from the print sledge
37
The ink print head is too hot. Ambient
temperature too high or electronics defective
Switch the instrument to the off position and let
cool. The instrument will remain disabled until
the print head cools to a regular temperature.
Check the ambient temperature is within
normal ranges
38
No or incorrect voltage at ink print head
Contact your technical support representative
41
Flash standby state not reached within the
prescribed time. Charging electronics defective.
Contact your technical support representative
42
Flash does not occur at all or is too short. Curing
lamp dirty or defective.
Check whether flash takes place-to do so,
observe the stray light coming from under the
cover. Never open the cover to check whether
the flash takes place!
No flash, install a new curing lamp
43
The temperature in the drying station is not
within the permissible temperature range
Carry out a RESET
Page 66
7.4
Revised 3/04/11
TROUBLESHOOTING
TROUBLESHOOTING CHART
DISPLAY
CODE
SOURCE OF
ERROR
SOLUTION
44
The unloading station is mechanically blocked
Remove the cause of the block
46
No slide is located in the drying station for
flashing. A slide left the print sledge, but did not
reach the drying station.
Remove the slide
48
A slide was in the drying station during an
initialization or before a print job
Remove the cause of the block
49
The flap of the drying station does not close or
open; the flap is blocked (for example, by a slide)
Remove the cause of the block
50
Lifting table end sensor does not switch
Contact your technical support representative
51
Lifting table position sensor does not switch
during positioning
Contact your technical support representative
55
Flash power supply; over temperature for more
than 10 minutes
Contact your technical support representative
60
Faulty control data received. Settings for the
serial interface incorrect or the instrument
configuration conflicts with the PC configuration
Carry out a reset on the printer. Check the
cable connection to the PC. Check the
configuration of the serial interface port on the
connected PC and reboot the PC
63
Receive confirmation missing for send data or
send data not confirmed by PC
Follow the same procedure as that for ERROR
60. Try another printer cable
64
The print image exceeds the allowed vertical size
Check setting s in program
65
The image exceeds the allowed horizontal size
Check settings in program
66
The CRC test of the EPROM returned an error
when the instrument was switched on
Contact your technical support representative
70-78
Internal firmware error or defective controller
Contact your technical support representative
81-83
Problem during ejection from magazine due to
mechanical sluggishness. The second digit of the
display error code represents the magazine
number
Clean the magazine discharge using a small
brush
87
Clean key was pressed when a new cartridge
was put in.
Remove cartridge and press the LOADED or
ERROR key.
89
Power unit does not achieve standard operating
voltage
Contact your technical support representative
90
Firmware only partially loaded or not loaded at all.
Flash memory or defective memory range in flash
Contact your technical support representative
Page 67
Revised 3/04/11
8.1
Section 8
SERVICE AND REPLACEMENT PARTS
Service
When a Problem Occurs
When a problem occurs during operation of the TissueTek AutoWrite Slide Printer, refer to Section 7,
Troubleshooting, to determine the most likely cause of the
malfunction and to obtain recommended corrective actions.
(Avoid problems by carefully following the proper
operation and maintenance procedures described in this
manual). If the problem cannot be solved and an
instrument failure is apparent, our Technical Support
Department is available to assist you.
Before calling for instrument service, please have
number, installation date, and warranty period
our Technical Support Department Representative. For
your convenience and reference, record this information in
the blanks below.
Slide Printer Model Number
Slide
Unload Station Serial Number (Optional)
Installation Date
Warranty Period
Where to Call for Service
If located within the United States
Technical Support Department of Sakura Finetek U.S.A.,
Inc. by calling toll free:
(800) 725-8723 - Menu Option 2
In countries other than the United States
nearest authorized Sakura instrument distributor or
representative for service information and assistance.