ST200
Sageplan, Inc
Users Guide
RELIABLE, AFFORDABLE VEHICLE TRACKING
Caution: Tracking other people or their equipment can be illegal
Consult local regulations before using this device
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Table of Contents
Welcome .................................................................. 3
Getting Started ......................................................... 3
Initial Installation ...................................................... 5
Troubleshooting ........................................................ 6
Do’s and Don’ts with your ST200 ................................ 6
Things to Remember .................................................. 8
FAQs ........................................................................ 9
Where to get help .................................................... 12
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Welcome
We hope that you enjoy your new ST200, and that you find it
both practical and easy to use. ST200 uses GPS (Global
Positioning System) to track its location and GSM cellular
service to send telemetry to the web-based tracking server.
Your report frequency will depend upon the service option you
have chosen. Your personal web account may be accessed at
www.worldtrackingsolutions.com and holds your tracking maps,
reports, and other information for 120 days.
Getting Started
Your ST200 was shipped ready to use. Simply power on the
unit using the switch on the left hand side. If you are in an area
with good visibility to the sky, the GPS LED should begin to
flash according to the chart below:
LED Definitions
Red LED- Battery Status
Off Power is off or charging is complete
On Charging
Fast Blink (every .1 second) Low Battery
Slow Blink (1 second on, 2 seconds off) Working
Blue LED- GPS Status
Fast Blink (every .1 second) The unit is being initialized
Fast Blink (.1 second on, 2.9 seconds
off) GPS Fix
Slow Blink (1 second on, 2 seconds off) No GPS Fix
Green LED- GSM Status
Fast Blink (every .1 second) The unit is being initialized
Fast Blink (.1 second on, 2.9 seconds
off) GSM Coverage
Slow Blink (1 second on, 2 seconds off) No GSM Coverage
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We recommend you make a test run by placing the device
directly on the dash of your vehicle. Make sure that the GPS
LED indicator is blinking at the rate of “Fast Blink 2”, (.1 second
on and 2.9 seconds off). If it is blinking at a different speed,
that may be an indication that the unit has not been able to
sync up with the satellites.
GPS satellite signals are transmitted to varying degrees through
glass, fiberglass, plastics, and many other fabrics and
materials. ST200 generally works well when placed in a glove
compartment, under the dash, or passenger seat of a vehicle.
ST200 cannot “see” through metal. The device will not be able
to obtain a new location fix if placed in an area largely enclosed
by metal, such as in the trunk or under the hood.
Once you have made your test run, you are ready to view your
reports online. Using an Internet Explorer web browser, go to
www.worldtrackingsolutions.com. Click on the “Login” button,
and then click on the picture of your device to log in. You need
to check to be sure that all pop up blockers have been disabled
for the tracking site. The maps and data tables are generated
using pop-up windows and will not display if you have not
disabled all pop-up blockers. You will also need to enable third
party cookies and JavaScript in order for the site to function
correctly.
Once you have disabled the pop-up blockers, use the Account,
Username and Password included to sign onto your account. To
see your tracks, select “Vehicle Map” under the Mapping tab. If
you have only one vehicle, the current day’s tracking will be
displayed immediately. If you have multiple vehicles, you may
need to select the appropriate vehicle from the list.
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Initial Installation
GSM Cellular Service Reporting
ST200 uses the GSM cell phone network to send its reports to
the tracking system, so its ability to connect to the internet is
limited by the coverage of this network. Coverage in populated
areas is generally very good, but can be limited in remote
regions.
Battery Mode Operation
The device will power down during long periods without motion.
The unit will automatically power back up when motion is
detected, but there will be a lag between power up and the first
report from the device. This delay can range between 2 and 15
minutes depending upon the GPS signal strength.
Extended Life Battery Pack
If you have purchased an optional extended life battery pack
for your ST200, please ensure that it is fully charged before
use. It can be charged in the following ways:
1. To charge the device only: Connect the device to the
included USB cable and plug it into the wall or car
chargers.
2. To charge the battery pack only: Connect the battery
pack to the included USB cable and plug it into the wall
or car chargers.
3. To charge the device and battery at the same time:
Connect the battery pack to the USB port on the device.
Then, connect the included USB cable from the USB port
on the battery pack to the wall or car chargers. This will
charge the device first and then the battery pack.
The extended life battery pack will charge in 4-6 hours and will
provide up to 24 hours of motion on a full charge. Combined
with the device’s internal battery, you may expect to see 36
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hours of motion total. This estimate may vary depending on
signal strength, temperature, and age of the battery.
Troubleshooting
The device is reporting, but the reported address is not
correct.
The most likely cause is a weak GPS satellite signal. This
problem can most often be remedied by moving the device to
an alternate location within the vehicle. Check the GPS LED to
see if it is flashing the “fast blink 2” (.1 seconds on, 2.9
seconds off).
The device is in motion but I don’t see any reports.
Your tracker might have a low battery. Check the tracking for a
low battery notification. If this is not the case, please retrieve
the unit and verify that the power switch is in the “on” position.
If the unit is charged and powered on but still not sending any
reports, please contact customer service for further
troubleshooting steps.
According to the LEDs, the device is unable to get GPS,
even under perfect GPS conditions.
The device may need to be reset. To reset the unit, turn off the
power switch and unplug the extended life battery pack (if one
is in use) for one minute, then reinstall and retest.
Do’s and Don’ts with your ST200
Do
Place your ST200 where it will have a clear line of sight to the
sky and receive a fix from the GPS satellites. Concealed
devices may give you fewer location fixes than devices left in
the open. Sometimes a slight adjustment in location can make
a big difference in the reporting quality.
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Locations that tend to provide good reporting:
• In the glove compartment
• Under the passenger seat
• Under the package shelf in the rear window
• Inside a fiberglass bumper (not metal bumper)
• On the dashboard (remove on hot, sunny days)
• In the rear window (remove on hot, sunny days)
Locations that may reduce reporting quality:
• In the trunk (Hatchbacks/SUV’s may be OK)
• Completely underneath the vehicle
• Inside the engine compartment (extreme heat)
• In the wheel well (water spray)
• Inside buildings or garages
• In direct sunlight for extended periods (extreme heat)
Don’t
Don’t use your ST200 in prohibited areas that restrict wireless
or two-way radio usage. Using your ST200 in prohibited areas
may be illegal and/or dangerous. These areas can include
hospitals, blasting sites, and in or near aircraft. Generally
speaking, if you enter an area where cell phones are prohibited,
you should turn off your tracking device.
Don’t place your ST200 over the airbag in the vehicle. If the
airbag deploys, this could cause significant injury. Don’t block
the device with metal. ST200 will not get a satellite fix or be
able to report the location when the GPS signal is blocked by a
metal obstruction.
Yes, it is OK to…
Place the device inside a covering, to protect it. You may use
plastic or paper.
Attach the device with magnets. A magnetic weatherproof case
is available for ST200 for this purpose.
Attach the device with duct tape or other industrial quality
adhesive.
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Things to Remember
ST200 needs to “see” the GPS satellites in order to report the
location. If the device is not generating accurate GPS readings
while in motion, it may be an indication that your ST200 cannot
communicate with the GPS satellites.
The device will power down during long periods without motion.
The unit will automatically power back up when motion is
detected, but there will be a lag between power up and the first
report from the device. This delay will be entirely dependent
upon the GPS signal strength.
The device needs to have cellular coverage in order to send
reports. If the device travels to a rural area with no cell
coverage, it will not be able to report, but will automatically
transmit its tracking history when it reconnects to cellular
service.
Areas that are mountainous, heavily forested, or streets with
many high rise buildings may have interference.
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FAQs
Where can I use ST200?
Vehicles: ST200 works well in a variety of vehicles including
boats, trailers, RVs and automobiles. Materials that do not
impede ST200’s visibility (provided they are relatively thin)
include fiberglass, plastics, most composite materials, and
glass. Metal will reduce the device’s ability to find its location.
Good locations to try include a glove compartment, a side map
box or under the dash.
Regional Considerations: Depending upon your service
option, ST200 can be used anywhere in North America where
GSM service is available. While coverage is improving almost
daily, some of the more remote regions may not have adequate
coverage to operate the device.
How long will the batteries last?
A fully charged unit will typically last between 1 and 2 days,
depending upon how much motion the device is experiencing.
The unit only updates its position when in motion and will
power down to conserve battery power when not in motion for
extended periods of time. Turning off the unit when not in use
will also conserve battery life.
Will ST200 work inside of a garage?
Probably not. While ST200 is able to “see” through many
common materials used to build vehicles (i.e. rubber, plastic,
glass, fiberglass, and most composite materials), the
combination of a garage ceiling and roof are generally enough
to keep ST200 from establishing a location fix.
What is the Reporting Frequency of ST200?
ST200 is programmed to report at an interval of 5 minutes, or
a maximum report rate interval as prescribed by your
subscription level.
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Can I change the reporting frequency of my ST200?
Yes. To upgrade your subscription to a faster interval, please
contact customer service at +1.512.542.9668.
Which Browsers can I use with ST200?
ST200 has been verified to work with Internet Explorer, Mozilla
Firefox, and Safari. Using any other internet browser may lead
to unexpected results.
Why is my unit showing my location as Austin, TX?
Until the unit successfully sends in its first location report from
your area, it will show its location as being at our test facility in
Austin Texas, as this will have been the last successful location
fix it achieved before being shipped to you.
Is it legal to use ST200 in my area?
Due to the wide variability of state and local regulations, our
company is unable to provide legal advice for a particular
application of ST200 in any given jurisdiction. It is up to the
user to understand and comply with the laws and regulations of
their area.
How do I check the battery level?
The battery in your ST200 will last for approximately 12 hours
of motion. When the battery is low, the “power” led on the left
side of the unit will begin to flash “fast blink 1” (every .1
second). You will also receive a battery low report on your
tracking site. Once you have received this report, it is important
to charge the battery as soon as possible to avoid any loss of
service.
I cannot log into my account, what’s wrong?
Verify that your browser is set to allow third party cookies,
JavaScript, and that all pop-up blockers are disabled. If you are
using a browser that cannot be configured to accept third party
cookies, try using our alternate vehicle tracking website at
http://sts03.mytracksite.com.
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Where to get help
World Tracking Solutions Technical Support Hours
Monday through Friday
8:00 a.m. to 8:00 p.m. Central Time
After Hours: Message service available at same phone number.
Contact Information
Email: support@w-track.com
Phone: 1.512.542.9668
We are interested in your feedback on the device and how we
can improve our manual. Thank you for your patronage. Please
feel free to contact us with any questions or comments.
Sageplan, Inc .
12871 Research Blvd.
Suite 204
Austin, TX 78750
Phone: 1.512.542.9668
www.sageplan.com
www.worldtrackingsolutions.com
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