
THE VAC Q PROMOTION 2021 FULL TERMS AND CONDITIONS
The following information on how to claim the oer forms part of these terms and conditions (“Terms and Conditions”). Participation in this
‘the Vac Q’ Promotion (“Promotion”) is deemed an acceptance of these Terms and Conditions. Claims must comply with these Terms and Conditions
to be valid.
1. The promoter is BRG Appliances Limited (a company registered in
England and Wales under company number 8223512 with a trading
address at Sage Appliances, Studio 3.2 Power Road Studios, 114 Power
Road London, W4 5PY (“Promoter” or “Sage”).
2. The Promotion commences at 12am (GMT) on March 1, 2021 and
closes at 11.59pm (GMT) on March 31, 2021 (“Promotional Period”).
The Promotional Period may be extended in the sole discretion of
the Promoter. Claims received after the Promotional Period will not
be accepted. Notwithstanding the foregoing, Claimants must submit
their Online Claim Form by 11.29pm (GMT) on April 14, 2021.
3. The promotional gift consists of contents of a free Vac Q as further
described in these Terms and Conditions below (“Gift”).
iii. the Authorized Retailer in which the Participating Product was
Purchased.
iv. the date that the Participating Product was Purchased during
the Promotional Period and prior to the claim being made.
d. “Participating Products” for this Promotion consist of the
following, new, original and not re-imported Sage Products
(hereinafter, each a “Participating Product”, collectively,
“Participating Products”):
Model Description Serial Number
SBL820 The Q SBL820SHY2GUK1
SBL920 The Super Q SBL920BSS2GUK1
SJB615 The 3X Bluicer SJB615SHY2GUK1
SJB815 The 3X Bluicer Pro SJB815BSS2GUK1
4. To receive the ‘Gift’, claimants must: (a) purchase one of the
Participating Products, described below at an “Authorised Retailer”
of Sage during the Promotional Period, and (b) satisfy the other
eligibility and claim requirements set forth herein.
5. Limit of one (1) ‘Gift’ applies per household. ‘Gifts’ are not redeemable
for cash. This promotion is only available while stocks last.
6. Claimant should verify with the retailer that it is an Authorised
Retailer of Sage and participating in this Promotion prior to purchase.
7. Claims remain the property of the Promoter. Sage and its agents
collect personal information in order to conduct the Promotion and
may, for this purpose, disclose such information to third parties,
including, but not limited to, agents, contractors, service providers,
oer suppliers and, as required, to regulatory authorities within and
outside of Europe. Validity of claims is conditional on providing
this information. Sage and its agents may, for an indefinite period,
unless otherwise advised, use the information for promotional,
marketing, publicity, research and profiling purposes, including
sending electronic messages or telephoning a claimant. Claimants
acknowledge that the information they provide will be collected by
or on behalf of Sage and may be disclosed to other group companies
and to third parties that help Sage deliver its products and services
(including suppliers, contractors, dealers, agents and business
partners) or as required by law. These Terms and Conditions are
deemed to incorporate Sage’s privacy policy and by claiming under
the Promotion, each claimant accepts the terms and conditions of
Sage’s privacy policy. For details see: https://www.sageappliances.
com/uk/en/legal/privacy-policy.html
Definitions
8. For the purposes of these Terms and Conditions:
a. “Immediate Family Member” means any of the following: spouse,
ex-spouse, de facto spouse, child or step-child (whether natural or
by adoption), parent, step-parent, grandparent, step-grandparent,
uncle, aunt, niece, nephew, brother, sister, stepbrother, step-sister
or first cousin.
b. “Purchase” means either making full and final payment for
a Participating Product during the Promotional Period or
successfully and validly purchasing a Participating Product by
entering a final and binding finance agreement in relation to a
Participating Product during the Promotional Period. This does
not include layaways unless the final layaway payment is made
during the Promotional Period.
c. “Proof of Purchase” means generally a VAT tax invoice or receipt
clearly confirming a Purchase. The Proof of Purchase must clearly
specify:
i. the Participating Product that was Purchased.
ii. the price paid for the Participating Product.
e. “Authorised Retailer” means any one of the UK retail stores
trading under the following trading names that is authorised
by Sage to sell Participating Products and has been invited by
the Promoter to participate in the Promotion. The Authorised
Retailers are as follows:
John Lewis Harts of Stur Potters
Amazon Jarrolds Peter Tyson
AO.com PRC HiFi PRC HiFi
Argos Very [Shop Direct] North x South
Lakeland Salamander
Cookshop
Currys PC World www.sageappliances.
com
R E Dawsons
Ecookshop
Eligibility and claims
9. To be eligible to claim a Gift, each claimant must:
a. be a resident of the UK currently living in mainland UK
(Excluding Isle of Man and Northern Ireland) and with a valid
postal address
b. be aged 18 years old or over;
c. not be an employee of the Promoter of any agency associated
with this Promotion, or be an Immediate Family Member of such
a person;
d. be the Participating Product’s end-user, meaning the claimant
must Purchase the Participating Product for their own use and not
for commercial purposes, re-sale, re-supply, rental, hire purchase
or any other indirect use;
e. make a Purchase and retain the original Proof of Purchase in
respect of that Purchase;
f. visit and register online by April 14, 2021; follow all of the prompts
and instructions, which may include asking the claimant to do any
or all of the following:
i. retain original packaging and Proof of Purchase;
ii. visit the online claim form located at the Website https://www.
sageappliances.com/uk/en/Promotions.html and provide:
1. information, including the claimant’s full name, date of
birth, telephone number, email address and residential
address; name of retailer, date of purchase, name of product
and model number,
2. a scanned copy or photograph of the Proof of Purchase,
clearly showing the model number of the Participating
Product that was Purchased, the date of Purchase, the price
paid and the Participating Retail Store.
10. The Promoter and its associated agencies accept no responsibility
for lost, stolen, late, damaged or misdirected claims. Claimants must
ensure that all personal details provided are correctly and completely
before 11.30pm (GMT) on April 14, 2021.
Harrods
UK Juicers

Validation of claims
11. The Promoter will:
a. ensure that the Proof of Model Number provided by a claimant is
valid;
b. ensure that the Proof of Purchase submitted by each claimant is
valid;
c. once a claimant’s claim has been validated, Promoter will notify
the claimant by the email address provided by the claimant to
confirm that their claim was successful.
12. Items that comprise the Gift is set forth in the following table:
Sage Branded Gift Units
the Vac Q SBL002SIL0NEU1 1
Delivery
13. For each claimant notified of a successful claim, Promoter will
endeavour to arrange the ‘Gift’ delivery within twenty (20) business
days of the notification email.
14. The ‘Gift’ will be delivered to claimants by a third party agency or
provider, and is subject to any delivery or processing delays.
15. There will be no delivery fee for deliveries made within the UK
(Excluding Isle of Man and Northern Ireland). Change of delivery
address requires thirty (30) calendar days’ notice by contacting 0808
178 1650. If a delivery has already been dispatched before any change
of delivery address is notified claimant may not receive the delivery
and Sage will not be liable for the delivery. Claimants may not delay
any delivery or change any aspect of the delivery.
16. If any of the ‘Gift’ becomes unavailable for reasons beyond the
Promoter’s control, the Promoter may substitute a ‘Gift’ of equal or
greater value at the Promoter’s sole discretion, subject to any written
directions from the relevant authorities. Claimants will not be entitled
to any additional compensation in the event that the ‘Gift’ has been
substituted at equal or greater value.
Invalid claims
17. In the event that Promoter determines in its sole discretion that a
claimant has provided an invalid Proof of Model Number and/or
Proof of Purchase, that claimant will be notified via the email address
(“Notification Email”) provided by the claimant of the reason for this
determination. The claimant will have until 11:59 pm (GMT) on the
fourteenth (14th) calendar day after the Notification Email is sent to
provide a valid Proof of Model Number and/or Proof of Purchase, as
applicable, by contacting the Sage customer service.
18. The Promoter may invalidate a claim if a claimant fails to provide
a valid Proof of Model Number and/or Proof of Purchase by the
fourteenth (14th) calendar day after the Notification Email is sent.
19. The Promoter may, at any time, verify the validity of claims and
claimants (including a claimant’s identity, age and place of residence,
Proof of Purchase and Proof of Model Number provided as part of
a claim) and to disqualify any claimant who submits a claim that is
not in accordance with these Terms and Conditions or who tampers
with the claim process. All decisions of the Promoter are final and
no correspondence will be entered into. Failure by the Promoter to
enforce any of its rights at any stage does not constitute a waiver of
those rights.
General
21. If a Participating Product is returned, the ‘Gift’ must be returned, and
the corresponding refund will be issued less the value of ‘Gift’.
22. Promotion may not be transferred, re-sold or combined with
other oers, promotions or discounts and is subject to change or
discontinuation without notice at any time. Oers do not apply to
past orders, bulk orders, back-ordered items or out-of-stock items.
23. Any costs associated with this Promotion and making a claim is
each claimant’s responsibility. All taxes (excluding GST) which
may be payable as a consequence of receiving a ‘Gift’ is the sole
responsibility of the claimant. All other ancillary costs including but
not limited insurance, taxes (excluding GST) and any and all other
expenses are the responsibility of the claimant.
24. The Promoter makes no guarantee of the availability of its web
services and will not be held responsible for any interruption of
service that may interfere with a claimant’s ability to participate in
this Promotion.
25. Subject to these Terms and Conditions and to the maximum extent
permitted by law, the Promoter (including its ocers, employees
and agents) excludes and disclaims all liability for any personal
injury, or any loss or damage (including loss of opportunity), whether
direct, indirect, special or consequential, arising in any way out of
the Promotion, including, but not limited to, where arising out of the
following:
a. any technical diculties or equipment malfunction (whether or
not under the Promoter’s control);
b. acts or omissions (including negligent acts or omissions) of the
Promoter’s ocers, employees or agents involved in the conduct
of this Promotion;
c. any theft, unauthorised access or third-party interference;
d. any original Purchase documentation that is late, lost, altered,
damaged or misdirected (whether or not after their receipt by the
Promoter) due to any reason beyond the reasonable control of the
Promoter; and
e. any tax or other financial liability incurred by a claimant.
26. By claiming the ’ Gift’ the participant agrees to these terms and
conditions and further acknowledges that he/she has read and
accepted the terms and conditions of participation of the Vac Q.
27. If any provision of these Terms and Conditions of Service should
be invalid in whole or in part or will be, this does not aect the
validity of the remaining provisions. An ineective provision shall
be replaced by a provision which is legally possible and which and
which comes closest to the invalid content. The same applies to
possible regulatory gaps.
28. The law of the country of purchasing shall apply.
29. Consumer promotion support is available at:
0808 178 1650, Monday – Friday
9am – 5pm GMT
or at https://www.sageappliances.com/uk/en/support/sage-
support.html
20. Incomplete, indecipherable or illegible claims will be deemed invalid.
Claimants are responsible for ensuring their correct contact email
address and other details are provided and any updated details are
notified to the Promoter. The Promoter accepts no responsibility
should a Claimant fail to notify the Promoter of correct details or
of a change to those details, or for otherwise providing incorrect
information.