ITSS-9000
USER GUIDE
COMPLETE WIRELESS ALARM SYSTEM
Section 1 – Getting started
1.1 General system overview
1.2 Introduction to the system
1.3 Items included with the system
1.4 Introduction to the Smart Panel
1.5 Introduction to the Smart Panel backlight
Section 2 – Installing the Complete Wireless Alarm System
2.1 Installing the Smart Panel
2.2 Powering up the Smart Panel
2.3 Understanding the battery and AC adaptor icon
Section 3 – Using the Complete Wireless Alarm System
3.1 Programming your 4-digit PIN
3.2 Transmitting an emergency (Panic) alarm
3.2.1 Using the Panic alarm
3.2.2 Using the Panic alarm without activating the siren
3.3 Operating different modes
3.3.1 STANDBY mode
3.3.2 ARM mode
A. Adjusting Exit Delay
B. Adjusting Entry Delay
C. Adjusting the Alarm Duration
D. Muting the Audible Countdown
E. Arming the system
F. Disarming the system
G. Zone settings
H. Triggers in ARM mode
3.3.3 ALERT mode
A. Entering the ALERT mode
B. Exiting the ALERT mode
C. Zone settings
3.3.4 HOME mode
A. Entering the HOME mode
B. Exiting the HOME mode
C. Zone settings
Section 4 – Installing the Sensors
4.1 Introduction to the Sensors
4.2 Installing the Sensors
4.2.1 Installing the Door/Window Sensor
A. Powering up the the Door/Window Sensor
B. Installing the Door/Window Sensor
C. Mounting with the double-sided adhesive pad
4.2.2 Installing the Motion Sensor
A. Powering up the Motion Sensor
B. Installing the Motion Sensor
C. Sensor sensitivity
D. Walk test
E. Mounting using screws
4.2.3 Introduction of Key Fob Remote Control
A. Introduction
CONTENTS
1
3
5
13
ITSS-9000A Smart Panel
ITSS-9000B Window Sensor
ITSS-9000C Motion Sensor
ITSS-9000D Remote Control
B. Operation
i. Powering up the Key Fob Remote Control
ii. Enrolling the Remote Control onto the Smart Panel
iii. Operating the Key Fob Remote Control
iv. Deleting a Remote Control from the Smart Panel
v. Querying the ID Number of a Remote Control
4.3 House Security Code settings
4.4 Zone Code settings
Section 5 - Troubleshooting
5.1 FAQ
5.2 Troubleshooting
Section 6 – General Information
6.1 Product information
6.2 Specifications
6.2.1 Smart Panel
6.2.2 Key Fob Remote Control
6.2.3 Door/Window Sensor
6.2.4 Motion Sensor
6.3 Maintenance
6.4 Batteries
Section 7 – FCC STATEMENT
Section 8 – Premium 24/7/365 Central Station Monitoring Available.
SECTION 1 – GETTING STARTED
1.1 General system overview
CAUTION! The 9V battery in the Smart Panel is for power back-up purposes only, and the unit should be
supplied with main power (through the AC adaptor) at all times.
Difficulty in disarming the Smart Panel in ALARM mode may occur when it is powered by the back-up battery
alone. This is not a malfunction, and can be resolved by the use of a fresh 9V battery and main power supplied
through the AC adaptor included.
IMPORTANT! Due to the strong signal of the alarm, we advise that you change the House Security Code
settings (explained in Section 4.3), if you suspect that one of your in-range neighbors may also be using this
type of alarm system
Alarm system limitations
Even the most advanced alarm systems cannot guarantee 100% protection against burglary or environmental
problems. All alarm systems are subject to possible compromise or failure-to-warn for a variety of reasons.
* Please note that you may encounter problems with your system if:
• The siren is not placed within hearing range or is in a remote part of the premises.
• The sensors are placed behind doors or other obstacles.
• Intruders gain access through unprotected points of entry (where sensors are not located).
• Intruders have the technical means of bypassing, jamming, or disconnecting all or part of the system.
• The power to the sensors is inadequate or disconnected.
• The sensors are not located in acceptable operating areas e.g. too close to a heat source.
* Inadequate maintenance is the most common cause of alarm failure. Therefore, test your system at least
once per week ensure the sensors and siren(s) are working properly.
*Although having an alarm system may make you eligible for reduced insurance premiums, the system is no
substitute for insurance.
WARNING: Security system devices cannot compensate for loss of life or property.
1.2 Introduction to the system
The Complete Wireless Alarm System is a high quality security system combined with a range of user-friendly
features. The system is controlled by a Smart Panel, which gathers information from wireless sensors placed
inside and at the entry points of your home or office. If the Smart Panel detects a security breach, indicator
lights will flash and the siren(s) will sound. Details of how to correctly install and operate the system are
contained within this User Guide.
1.3 Items included with the system
Please check that all of the following items were included in the package before installing the system:
A. Smart Panel ITSS-9000A
B. Key Fob Remote Control ITSS-9000D
C. Door/Window Sensors ITSS-9000B
D. Motion Sensor ITSS-9000C
E. AC adaptor for Smart Panel
F. Double-sided adhesive strips for Door/Window Sensor
G. Screws, wall plugs, tamperproof magnet and double-sided adhesive strip for Smart Panel
H. Mounting bracket for Motion Sensor
• Mounting template
• Quick Start guide
• User Guide
19
21
22
23
- 1 -
Sound output: Chime (ding-dong)
Smart Panel – flashes GREEN every 1.5 seconds with triggered
zone indicated (To stop panel flashes - press )
1.4 Introduction to the Smart Panel
1.5 Introduction to the Smart Panel sound alert and backlight
LCD Screen:
Function Buttons:
Programming Buttons: Numeric Buttons:
Keypad:
Other:
9V DC INPUT port
Siren output
Battery compartment:
4 x Pin header, 4 x Jumper
8 x Pin header, 1 x Jumper
“RESET” button
For AC/DC adaptor
120dB
For 9V Alkaline back-up battery
For House Security Code setting
For Zone Code setting
If you forget the 4-digit PIN, press the “RESET” button located
in the battery compartment and enter factory default PIN “ 1 2
3 4 ” followed by to restore factory settings
Operating Mode
ARM
Situation
Zone triggered
under ARM status
Alarm duration: Adjustable between 1 – 6 minutes (siren).
Default is 1 minute
Smart Panel - flashes RED every 1.5 seconds with triggered
zone indicated (To stop - enter 4-digit PIN and press )
Sound alert and backlight indication
1
Alarm set under
ARM status
No siren
Smart Panel - flashes RED every 5 seconds providing an
intruder deterrent (different from when an intrusion occurs and
the panel rapidly and continuously flashes RED).
Alarm duration: Adjustable between 1 – 6 minutes (siren).
Default is 1 minute
Smart Panel - flashes RED every 1.5 seconds with triggered
zone indicated (To stop - enter 4-digit PIN and press )
HOME Zone triggered
under ARM status
2
Zone triggered
under ALERT
status
Sound output: Chime (ding-dong)
Smart Panel – flashes GREEN every 1.5 seconds with triggered
zone indicated (To stop panel flashes press )
ALERT Zone triggered
under ALER
status
3
Smart Panel – YELLOW backlight remains ON for 10 seconds
after entering into STANDBY mode
STANDBY Silent4
SECTION 2 – INSTALLING COMPLETE WIRELESS ALARM SYSTEM
2.1 Installing the Smart Panel
WARNING: The Complete Home Smart Panel has a built-in tamper-proof switch to prevent the system being
disabled by an intruder. When fixing the Smart Panel to a wall, first ensure that it is in Standby mode to avoid
the alarm sounding.
2.1.1 Locating the Smart Panel and tamperproof switch
Determine the location of the Smart Panel, which should be placed:
- within a few feet of an electrical outlet
- where it is easily accessible
- away from doors or windows that could be accessed by intruders
- way from extreme temperature sources (radiators, ovens, stoves etc.) and large metal objects that could
interfere with the wireless performance
2.1.2 Wall mounting the Smart Panel and tamperproof switch
• First cut out the mounting template for the Smart Panel along with the area which is marked out for the
position of the tamperproof magnet (see below).
A D
H
BC
E
GF
Mount tamperproof magnet here
84mm
62mm
43mm
16mm
Area for positioning
tamperproof magnet
- 3 -- 2 -
ITSS-9000A ITSS-9000B ITSS-9000C
- LCD display flashes with “1”
- Enter the new 4-digit PIN
- Press to confirm
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before programming
your new 4-digit PIN
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
- Press then “1” to set the new PIN
- The Smart Panel will display the below image :
Note
1
2
3
4
SECTION 3 – USING THE
COMPLETE WIRELESS ALARM SYSTEM
• Tape the template onto the wall, in the position you wish to install the Smart Panel.
• Mark on the wall the points for drilling holes for the wall plugs and mounting screws, and the position for
mounting the tamperproof magnet
• Drill the holes, insert wall plugs and locate the mounting screws for the Smart Panel
• Ensure the mounting surface for the tamperproof magnet is clean
• Peel back one layer of the protective film on the double-sided adhesive strip and attach it to the magnet
• Peel back the remaining layer of protective film and press the magnet firmly in the marked position against
the mounting surface until firmly attached
• Mount the Smart Panel onto the wall
• Once the Smart Panel has been installed the system can be powered up. The tamperproof system is
enabled once the Smart Panel is switched to HOME, ALERT or ARM mode
2.2 Powering up the Smart Panel controller
Note: The Smart Panel is supplied with a demonstration switch to show the LCD display panel working while
the unit is in its packaging. Before powering up the Smart Panel the wire for this switch must be removed as
described below (See Figs 1 & 2):
• Unscrew the battery compartment and remove the cover.
• Remove and discard the LED demo socket, if fitted (Fig.2)
• Insert a new back-up battery (noting the polarity) and plug the AC adaptor into the Smart Panel (Fig. 3)
• Replace the cover and screw, and connect the AC adaptor to a wall socket.(Fig. 4)
Fig. 2 ITSS-9000A
9V battery
Fig. 1 ITSS-9000A
Fig. 3 ITSS-9000A Fig. 4 ITSS-9000A
Step
1
Description Note
Insert 9V Alkaline backup battery One beep will sound and the backlight will blink
within 1 second (Yellow→Red→Green→Yellow)
The Smart Panel will display the below image:
The Smart Panel will enter “STANDBY” mode after
the automatic self-checking is complete. Then will
appear on the LCD screen.
Enter the default 4-digit PIN “1234”
2 Battery voltage low level
Plug in AC adapter to the DC socket in the
back of the Smart Panel
The main power supply (with AC adaptor) must be
plugged in at all times, with the 9V battery
functioning as back-up power supply only, when the
main power supply is interrupted
Battery icon shows when the AC power supply is unplugged or interrupted.
9V battery functions as BACK-UP only and the symbol means LOW BATTERY.
The LCD backlight flashes YELLOW for 30 seconds and will blink until the new
battery is replaced or the main power supply (with AC adaptor) is plugged in.
When the AC adaptor to the Smart Panel is connected to a wall socket, the AC
symbol will appear.
The backlight will be ‘ON’ for 10 seconds while the AC adapter connects to the
power supply.
2.3 Understanding the battery and AC adaptor icon
Battery icon shows
power status below:
Full -
High -
Middle -
Low -
AC Adaptor icon
3.1 Programming your new 4-digit PIN
The Wire-free Home Protection Smart Panel is supplied with a default PIN of “1234”. This can be changed to
your own personalised PIN, or your own personalised PIN can be changed, as follows:
(1234/
4-digit PIN)
+
Press followed by
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
New 4-digit
PIN +
Enter the new 4-digit PIN
followed by
- 5 -- 4 -
Sensor
Door/Window Sensor
Door/Window Sensor
Motion Sensor
Zone
1
2
8
Status (MODE)
ARM
ARM
ARM
A. Adjusting Exit Delay
The default setting of the Smart Panel allows the user 20 seconds to exit the property before the alarm is
ARMED. However, this Exit Delay can be adjusted to between 10 and 60 seconds as follows:
B. Adjusting Entry Delay
The default setting of the Smart Panel allows the user 30 seconds to enter the property and DISARM the alarm
before it is triggered. However, this Entry Delay can be adjusted to between 10 and 60 seconds as follows:
Keys
(1234/
4-digit PIN)
+
Description
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
Note
1
2
3
4
(1234/
4-digit PIN)
+
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Press to complete the
setting
Keys
(1234/
4-digit PIN)
+
Description Note
1
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
OR your new 4-digit PIN
- Press .
- The Smart Panel will display the below image while you were
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- LCD display flashes with “2”
- Re-enter the new 4-digit PIN
- Press for final confirmation
(One beep indicates that you entered a valid PIN, two beeps
indicate that an invalid operation was performed).
5 New 4-digit
PIN +
Re-enter new PIN for
followed by for final
confirmation
3.2 Transmitting an emergency (Panic) alarm
3.2.1 Using the Panic alarm
Pressing & buttons together on the Keypad or Key Fob Remote Control will immediately transmit an
alarm signal to the Smart Panel, activating the siren, and transmitting an alarm signal to any optional response
devices (Auto Dialer & Outdoor Bell Box), to request emergency assistance
To disarm the Panic alarm
On the Smart Panel: Enter your 4-digit PIN followed by to exit from the Panic alarm.
On the Key Fob Remote Control: Press to exit from the Panic alarm.
3.2.2 Using the Panic alarm without activating the siren
If you are forced to disarm the system, enter the Duress Password to stop the siren from sounding. The Smart
Panel will then silently transmit an alarm signal to the optional response devices (Auto Dialer & Outdoor Bell
Box) to request emergency assistance.
Duress Password:
Enter the default 4-digit PIN + ( + ) +
OR
Enter your personalised 4-digit PIN+ +
3.3 Operating different modes
The system has 4 operating modes (STANDBY, ARM, ALERT, and HOME) to suit individual requirements.
These modes can be set as follows:.
3.3.1 STANDBY mode
If in STANDBY mode, the Smart Panel is prepared for mode selection.
You must be in STANDBY
mode before turning to
ARM mode
3.3.2 ARM mode
When in ARM mode, the Smart Panel siren will sound and the Smart Panel flashes RED every 1.5 seconds
when the system is triggered.
ARM mode default setting:
You must be in STANDBY
mode before adjusting the
Exit Delay
Press then (as
many times as required)
to set the new Exit Delay
- When is pressed the first time the Smart Panel flashes
with the number of seconds currently set for the Exit Delay
(The factory default setting is 20 seconds)
- Each time is pressed the Exit Delay is increased by a
further 10 seconds between the adjustable range of 10 to 60
seconds
- The Exit Delay time on the LCD display will flash until the
setting is completed
Confirm the setting and return the Smart Panel to STANDBY
by pressing
Keys
(1234/
4-digit PIN)
+
Description Note
1
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
You must be in STANDBY
mode before adjusting the
Entry Delay
- 7 -- 6 -
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