ITSS-9000
USER GUIDE
COMPLETE WIRELESS ALARM SYSTEM
Section 1 – Getting started
1.1 General system overview
1.2 Introduction to the system
1.3 Items included with the system
1.4 Introduction to the Smart Panel
1.5 Introduction to the Smart Panel backlight
Section 2 – Installing the Complete Wireless Alarm System
2.1 Installing the Smart Panel
2.2 Powering up the Smart Panel
2.3 Understanding the battery and AC adaptor icon
Section 3 – Using the Complete Wireless Alarm System
3.1 Programming your 4-digit PIN
3.2 Transmitting an emergency (Panic) alarm
3.2.1 Using the Panic alarm
3.2.2 Using the Panic alarm without activating the siren
3.3 Operating different modes
3.3.1 STANDBY mode
3.3.2 ARM mode
A. Adjusting Exit Delay
B. Adjusting Entry Delay
C. Adjusting the Alarm Duration
D. Muting the Audible Countdown
E. Arming the system
F. Disarming the system
G. Zone settings
H. Triggers in ARM mode
3.3.3 ALERT mode
A. Entering the ALERT mode
B. Exiting the ALERT mode
C. Zone settings
3.3.4 HOME mode
A. Entering the HOME mode
B. Exiting the HOME mode
C. Zone settings
Section 4 – Installing the Sensors
4.1 Introduction to the Sensors
4.2 Installing the Sensors
4.2.1 Installing the Door/Window Sensor
A. Powering up the the Door/Window Sensor
B. Installing the Door/Window Sensor
C. Mounting with the double-sided adhesive pad
4.2.2 Installing the Motion Sensor
A. Powering up the Motion Sensor
B. Installing the Motion Sensor
C. Sensor sensitivity
D. Walk test
E. Mounting using screws
4.2.3 Introduction of Key Fob Remote Control
A. Introduction
CONTENTS
1
3
5
13
ITSS-9000A Smart Panel
ITSS-9000B Window Sensor
ITSS-9000C Motion Sensor
ITSS-9000D Remote Control
B. Operation
i. Powering up the Key Fob Remote Control
ii. Enrolling the Remote Control onto the Smart Panel
iii. Operating the Key Fob Remote Control
iv. Deleting a Remote Control from the Smart Panel
v. Querying the ID Number of a Remote Control
4.3 House Security Code settings
4.4 Zone Code settings
Section 5 - Troubleshooting
5.1 FAQ
5.2 Troubleshooting
Section 6 – General Information
6.1 Product information
6.2 Specifications
6.2.1 Smart Panel
6.2.2 Key Fob Remote Control
6.2.3 Door/Window Sensor
6.2.4 Motion Sensor
6.3 Maintenance
6.4 Batteries
Section 7 – FCC STATEMENT
Section 8 – Premium 24/7/365 Central Station Monitoring Available.
SECTION 1 – GETTING STARTED
1.1 General system overview
CAUTION! The 9V battery in the Smart Panel is for power back-up purposes only, and the unit should be
supplied with main power (through the AC adaptor) at all times.
Difficulty in disarming the Smart Panel in ALARM mode may occur when it is powered by the back-up battery
alone. This is not a malfunction, and can be resolved by the use of a fresh 9V battery and main power supplied
through the AC adaptor included.
IMPORTANT! Due to the strong signal of the alarm, we advise that you change the House Security Code
settings (explained in Section 4.3), if you suspect that one of your in-range neighbors may also be using this
type of alarm system
Alarm system limitations
Even the most advanced alarm systems cannot guarantee 100% protection against burglary or environmental
problems. All alarm systems are subject to possible compromise or failure-to-warn for a variety of reasons.
* Please note that you may encounter problems with your system if:
• The siren is not placed within hearing range or is in a remote part of the premises.
• The sensors are placed behind doors or other obstacles.
• Intruders gain access through unprotected points of entry (where sensors are not located).
• Intruders have the technical means of bypassing, jamming, or disconnecting all or part of the system.
• The power to the sensors is inadequate or disconnected.
• The sensors are not located in acceptable operating areas e.g. too close to a heat source.
* Inadequate maintenance is the most common cause of alarm failure. Therefore, test your system at least
once per week ensure the sensors and siren(s) are working properly.
*Although having an alarm system may make you eligible for reduced insurance premiums, the system is no
substitute for insurance.
WARNING: Security system devices cannot compensate for loss of life or property.
1.2 Introduction to the system
The Complete Wireless Alarm System is a high quality security system combined with a range of user-friendly
features. The system is controlled by a Smart Panel, which gathers information from wireless sensors placed
inside and at the entry points of your home or office. If the Smart Panel detects a security breach, indicator
lights will flash and the siren(s) will sound. Details of how to correctly install and operate the system are
contained within this User Guide.
1.3 Items included with the system
Please check that all of the following items were included in the package before installing the system:
A. Smart Panel ITSS-9000A
B. Key Fob Remote Control ITSS-9000D
C. Door/Window Sensors ITSS-9000B
D. Motion Sensor ITSS-9000C
E. AC adaptor for Smart Panel
F. Double-sided adhesive strips for Door/Window Sensor
G. Screws, wall plugs, tamperproof magnet and double-sided adhesive strip for Smart Panel
H. Mounting bracket for Motion Sensor
• Mounting template
• Quick Start guide
• User Guide
19
21
22
23
- 1 -
Sound output: Chime (ding-dong)
Smart Panel – flashes GREEN every 1.5 seconds with triggered
zone indicated (To stop panel flashes - press )
1.4 Introduction to the Smart Panel
1.5 Introduction to the Smart Panel sound alert and backlight
LCD Screen:
Function Buttons:
Programming Buttons: Numeric Buttons:
Keypad:
Other:
9V DC INPUT port
Siren output
Battery compartment:
4 x Pin header, 4 x Jumper
8 x Pin header, 1 x Jumper
“RESET” button
For AC/DC adaptor
120dB
For 9V Alkaline back-up battery
For House Security Code setting
For Zone Code setting
If you forget the 4-digit PIN, press the “RESET” button located
in the battery compartment and enter factory default PIN “ 1 2
3 4 ” followed by to restore factory settings
Operating Mode
ARM
Situation
Zone triggered
under ARM status
Alarm duration: Adjustable between 1 – 6 minutes (siren).
Default is 1 minute
Smart Panel - flashes RED every 1.5 seconds with triggered
zone indicated (To stop - enter 4-digit PIN and press )
Sound alert and backlight indication
1
Alarm set under
ARM status
No siren
Smart Panel - flashes RED every 5 seconds providing an
intruder deterrent (different from when an intrusion occurs and
the panel rapidly and continuously flashes RED).
Alarm duration: Adjustable between 1 – 6 minutes (siren).
Default is 1 minute
Smart Panel - flashes RED every 1.5 seconds with triggered
zone indicated (To stop - enter 4-digit PIN and press )
HOME Zone triggered
under ARM status
2
Zone triggered
under ALERT
status
Sound output: Chime (ding-dong)
Smart Panel – flashes GREEN every 1.5 seconds with triggered
zone indicated (To stop panel flashes press )
ALERT Zone triggered
under ALER
status
3
Smart Panel – YELLOW backlight remains ON for 10 seconds
after entering into STANDBY mode
STANDBY Silent4
SECTION 2 – INSTALLING COMPLETE WIRELESS ALARM SYSTEM
2.1 Installing the Smart Panel
WARNING: The Complete Home Smart Panel has a built-in tamper-proof switch to prevent the system being
disabled by an intruder. When fixing the Smart Panel to a wall, first ensure that it is in Standby mode to avoid
the alarm sounding.
2.1.1 Locating the Smart Panel and tamperproof switch
Determine the location of the Smart Panel, which should be placed:
- within a few feet of an electrical outlet
- where it is easily accessible
- away from doors or windows that could be accessed by intruders
- way from extreme temperature sources (radiators, ovens, stoves etc.) and large metal objects that could
interfere with the wireless performance
2.1.2 Wall mounting the Smart Panel and tamperproof switch
• First cut out the mounting template for the Smart Panel along with the area which is marked out for the
position of the tamperproof magnet (see below).
A D
H
BC
E
GF
Mount tamperproof magnet here
84mm
62mm
43mm
16mm
Area for positioning
tamperproof magnet
- 3 -- 2 -
ITSS-9000A ITSS-9000B ITSS-9000C
- LCD display flashes with “1”
- Enter the new 4-digit PIN
- Press to confirm
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before programming
your new 4-digit PIN
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
- Press then “1” to set the new PIN
- The Smart Panel will display the below image :
Note
1
2
3
4
SECTION 3 – USING THE
COMPLETE WIRELESS ALARM SYSTEM
• Tape the template onto the wall, in the position you wish to install the Smart Panel.
• Mark on the wall the points for drilling holes for the wall plugs and mounting screws, and the position for
mounting the tamperproof magnet
• Drill the holes, insert wall plugs and locate the mounting screws for the Smart Panel
• Ensure the mounting surface for the tamperproof magnet is clean
• Peel back one layer of the protective film on the double-sided adhesive strip and attach it to the magnet
• Peel back the remaining layer of protective film and press the magnet firmly in the marked position against
the mounting surface until firmly attached
• Mount the Smart Panel onto the wall
• Once the Smart Panel has been installed the system can be powered up. The tamperproof system is
enabled once the Smart Panel is switched to HOME, ALERT or ARM mode
2.2 Powering up the Smart Panel controller
Note: The Smart Panel is supplied with a demonstration switch to show the LCD display panel working while
the unit is in its packaging. Before powering up the Smart Panel the wire for this switch must be removed as
described below (See Figs 1 & 2):
• Unscrew the battery compartment and remove the cover.
• Remove and discard the LED demo socket, if fitted (Fig.2)
• Insert a new back-up battery (noting the polarity) and plug the AC adaptor into the Smart Panel (Fig. 3)
• Replace the cover and screw, and connect the AC adaptor to a wall socket.(Fig. 4)
Fig. 2 ITSS-9000A
9V battery
Fig. 1 ITSS-9000A
Fig. 3 ITSS-9000A Fig. 4 ITSS-9000A
Step
1
Description Note
Insert 9V Alkaline backup battery One beep will sound and the backlight will blink
within 1 second (Yellow→Red→Green→Yellow)
The Smart Panel will display the below image:
The Smart Panel will enter “STANDBY” mode after
the automatic self-checking is complete. Then will
appear on the LCD screen.
Enter the default 4-digit PIN “1234”
2 Battery voltage low level
Plug in AC adapter to the DC socket in the
back of the Smart Panel
The main power supply (with AC adaptor) must be
plugged in at all times, with the 9V battery
functioning as back-up power supply only, when the
main power supply is interrupted
Battery icon shows when the AC power supply is unplugged or interrupted.
9V battery functions as BACK-UP only and the symbol means LOW BATTERY.
The LCD backlight flashes YELLOW for 30 seconds and will blink until the new
battery is replaced or the main power supply (with AC adaptor) is plugged in.
When the AC adaptor to the Smart Panel is connected to a wall socket, the AC
symbol will appear.
The backlight will be ‘ON’ for 10 seconds while the AC adapter connects to the
power supply.
2.3 Understanding the battery and AC adaptor icon
Battery icon shows
power status below:
Full -
High -
Middle -
Low -
AC Adaptor icon
3.1 Programming your new 4-digit PIN
The Wire-free Home Protection Smart Panel is supplied with a default PIN of “1234”. This can be changed to
your own personalised PIN, or your own personalised PIN can be changed, as follows:
(1234/
4-digit PIN)
+
Press followed by
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
New 4-digit
PIN +
Enter the new 4-digit PIN
followed by
- 5 -- 4 -
Sensor
Door/Window Sensor
Door/Window Sensor
Motion Sensor
Zone
1
2
8
Status (MODE)
ARM
ARM
ARM
A. Adjusting Exit Delay
The default setting of the Smart Panel allows the user 20 seconds to exit the property before the alarm is
ARMED. However, this Exit Delay can be adjusted to between 10 and 60 seconds as follows:
B. Adjusting Entry Delay
The default setting of the Smart Panel allows the user 30 seconds to enter the property and DISARM the alarm
before it is triggered. However, this Entry Delay can be adjusted to between 10 and 60 seconds as follows:
Keys
(1234/
4-digit PIN)
+
Description
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
Note
1
2
3
4
(1234/
4-digit PIN)
+
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Press to complete the
setting
Keys
(1234/
4-digit PIN)
+
Description Note
1
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
OR your new 4-digit PIN
- Press .
- The Smart Panel will display the below image while you were
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- LCD display flashes with “2”
- Re-enter the new 4-digit PIN
- Press for final confirmation
(One beep indicates that you entered a valid PIN, two beeps
indicate that an invalid operation was performed).
5 New 4-digit
PIN +
Re-enter new PIN for
followed by for final
confirmation
3.2 Transmitting an emergency (Panic) alarm
3.2.1 Using the Panic alarm
Pressing & buttons together on the Keypad or Key Fob Remote Control will immediately transmit an
alarm signal to the Smart Panel, activating the siren, and transmitting an alarm signal to any optional response
devices (Auto Dialer & Outdoor Bell Box), to request emergency assistance
To disarm the Panic alarm
On the Smart Panel: Enter your 4-digit PIN followed by to exit from the Panic alarm.
On the Key Fob Remote Control: Press to exit from the Panic alarm.
3.2.2 Using the Panic alarm without activating the siren
If you are forced to disarm the system, enter the Duress Password to stop the siren from sounding. The Smart
Panel will then silently transmit an alarm signal to the optional response devices (Auto Dialer & Outdoor Bell
Box) to request emergency assistance.
Duress Password:
Enter the default 4-digit PIN + ( + ) +
OR
Enter your personalised 4-digit PIN+ +
3.3 Operating different modes
The system has 4 operating modes (STANDBY, ARM, ALERT, and HOME) to suit individual requirements.
These modes can be set as follows:.
3.3.1 STANDBY mode
If in STANDBY mode, the Smart Panel is prepared for mode selection.
You must be in STANDBY
mode before turning to
ARM mode
3.3.2 ARM mode
When in ARM mode, the Smart Panel siren will sound and the Smart Panel flashes RED every 1.5 seconds
when the system is triggered.
ARM mode default setting:
You must be in STANDBY
mode before adjusting the
Exit Delay
Press then (as
many times as required)
to set the new Exit Delay
- When is pressed the first time the Smart Panel flashes
with the number of seconds currently set for the Exit Delay
(The factory default setting is 20 seconds)
- Each time is pressed the Exit Delay is increased by a
further 10 seconds between the adjustable range of 10 to 60
seconds
- The Exit Delay time on the LCD display will flash until the
setting is completed
Confirm the setting and return the Smart Panel to STANDBY
by pressing
Keys
(1234/
4-digit PIN)
+
Description Note
1
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
You must be in STANDBY
mode before adjusting the
Entry Delay
- 7 -- 6 -
- When is pressed the first time the Smart Panel flashes
with the number of seconds currently set for the Entry Delay
(The factory default setting is 30 seconds)
- Each time is pressed the Entry Delay is increased by a
further 10 seconds between the adjustable range of 10 to 60
seconds
- The Entry Delay time on the LCD display will flash until the
setting is completed
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before adjusting the
Exit Delay
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
Press then (as
many times as required)
to set the new Alarm
Duration
The Smart Panel will display the below image:
Note
1
2
3
4
(1234/
4-digit PIN)
+
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- When is pressed the first time the Smart Panel flashes
with the number of minutes currently set for the Alarm
Duration (The factory default setting is 1 minute)
- Each time is pressed the alarm duration is increased by
a further minute up to a maximum of 6 minutes
- The Alarm Duration on the LCD display will flash until the
setting is completed
Confirm the setting and return the Smart Panel to STANDBY
by pressing
Keys
(1234/
4-digit PIN)
+
Description
Enter 4-digit PIN, press
and for ARM
mode
Note
1
2
(1234/
4-digit PIN)
+
+
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-Digit PIN
- Press
- The Smart Panel will display the below image while you were
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Exit delay: up to 20 seconds
- There is a 20 second exit delay time with a visual and
audible (beeping) countdown before the system is armed.
(Press MUTE to disable the beeping countdown, press
MUTE again to resume the beeping)
- If the Zone is enabled, a number will appear as displayed in
the image below:
- The system will then enter ARM mode after 20 seconds.
Press to complete the
setting
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before turning to
ARM mode
Note
1
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the below image:
when you are in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
2
3
4
(1234/
4-digit PIN)
+
Press to complete the
setting
Press then (as
many times as required)
to set the new Exit Delay
Confirm the setting and return the Smart Panel to STANDBY
by pressing
C. Adjusting the Alarm Duration
The default setting of the Smart Panel gives an alarm duration of 1 minute after being triggered. However, this
alarm duration can be increased up to 6 minutes:
D. Muting the Audible Countdown
When the Smart Panel is ARMED the audible countdown (beeper) can be silenced by pressing the MUTE
button, during the countdown. To reactivate the audible countdown (beeper) simply press the MUTE button
again.
E. Arming the system
On the Key Fob Remote Control: Press to ARM the system.
On the Smart Panel: First make sure the Smart Panel is in STANDBY mode, and then ARM the system by
taking the following steps:
You must be in STANDBY
mode before turning to
ARM mode
When in ARM mode, the Smart Panel flashes RED every 5 seconds, acting as a deterrent to potential
intruders. However, if an intruder is detected the panel continuously and rapidly flashes RED.
Once an intrusion has occurred (with the zone triggered under ARM status), the alarm siren will sound and
the Smart Panel flashes RED every 1.5 seconds with the triggered zone indicated. After the initial triggering,
the alarm will immediately sound, without delay, if any other sensors are triggered.
F. Disarming the system
• On the Smart Panel: Enter your 4-digit PIN followed by to disarm the system.
• On the Key Fob Remote Control: Press to disarm the system
G. Zone settings
Programming each zone in ARM mode:
20
- 9 -- 8 -
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before turning to
ALERT mode
Enter 4-digit PIN, press
and for ALERT
mode
- The system will then enter ALERT mode
- If the Zone is enabled, a number will appear as displayed in
the image below:
Note
1
2
4-digit PIN
+
+
*To make sure you are in STANDBY mode:
- Enter the default PIN 1 2 3 4 OR your new 4-digit PIN
- Press
- The Smart Panel will display the below image when
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Enter 4-digit PIN for setting
followed by
Press then to set
the ARM mode
The Smart Panel will display the below image:
2
3
4
4-digit PIN)
+
- Toggle 1, 2, 3, 4, 5, 6, 7, 8 to turn each zone ON or OFF
- If no number appears, the zone is turned OFF
- The Smart Panel will display the below image:
Confirm the setting and return the Smart Panel to STANDBY
by pressing
Press to complete the
setting
H. Triggers in ARM mode
Example: Zone 1 trigger
Step
1
Description Note
Under the “ARM” Mode
2 System trigger
The Smart Panel will display the below image:
One beep indicates that the system is triggered.
3 Entry delay 30 seconds There are 30 seconds of entry delay time with a visual countdown for
disarming.
Once an intrusion has occurred (zone triggered under ARM status),
the alarm siren will sound for 1 minute and the Smart Panel flashes
RED every 1.5 seconds with the triggered zone indicated, until the
system is disarmed.
*To disarm the system, enter the 4-Digit PIN or press on the
remote control.
4 Return to ARM mode after
the initial triggering
After the initial triggering, the alarm will immediately sound, without
delay, if any other sensors are triggered.
3.3.3 ALERT mode
If in Alert mode, the Smart Panel chime will sound and the Smart Panel flashes GREEN every 1.5 seconds
with the triggered zone indicated, when the system detects a visitor in the protected area.
ALERT mode default setting:
A. Entering ALERT mode
• On the Key Fob Remote: Press to activate.
Sensor
Door/Window Sensor
Door/Window Sensor
Motion Sensor
Zone
1
2
8
Status (MODE)
ALERT
ALERT
ALERT
• On the Smart Panel: First make sure the Smart Panel is in STANDBY mode, and then enter into ALERT
mode by taking the following steps:
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before turning to
ALERT mode
Enter 4-digit PIN for setting
followed by
The Smart Panel will display the below image:
(One beep indicates that you entered a valid PIN, three beeps
indicate that an invalid operation was performed).
Note
1
2
4-digit PIN
+
You must be in STANDBY mode
*To make sure you are in STANDBY mode:
- Enter default PIN 1 2 3 4 OR your new 4-digit PIN
- Press
- The Smart Panel will display the below image:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
Press then to set
the ALERT Mode
Toggle 1, 2, 3, 4, 5, 6, 7, 8 to turn each zone ON or OFF
- If no number appears, the zone is turned OFF
The Smart Panel will display the below image:
3
B. Exiting the ALERT mode
• On the Smart Panel: Enter your 4-digit PIN followed by to exit ALERT mode.
• On the Key Fob Remote Control: Press to exit ALERT mode.
C. Zone settings
Programming each zone in ALERT mode:
- 11 -- 10 -
SECTION 4 – INSTALLING THE SENSORS
Enter 4-digit PIN for setting
followed by
Press then to set
the HOME mode
The Smart Panel will display the below image:
(One beep indicates that you entered a valid PIN, three beeps
indicate that an invalid operation was performed).
2
3
4
4-digit PIN)
+
Toggle 1, 2, 3, 4, 5, 6, 7, 8 to turn each zone in different mode
Indicates ALERT mode for a zone
Indicates ARM mode for a zone
Indicates the zone is turned OFF, number will not appear
The Smart Panel will display the below image:
(One beep indicates that you entered a valid PIN three
beeps indicate that an invalid operation was performed).
Confirm the setting and return the Smart Panel to STANDBY
by pressing
Press to complete the
setting
Sensor
Door/Window Sensor
Door/Window Sensor
Motion Sensor
Zone
1
2
8
Status (MODE)
ALERT
ALERT
ARM
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before turning to
HOME mode
Enter 4-digit PIN, press
and for HOME
mode
Note
1
2
4-digit PIN
+
+
*To make sure you are in STANDBY mode:
- Enter the default PIN 1 2 3 4 OR your new 4-digit PIN
- Press
The Smart Panel will display the below image while
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- Then system will enter HOME mode
- If the Zone is enabled, a number will appear as displayed in
the image below:
Press to complete the
setting
Confirm the setting and return the Smart Panel to STANDBY
by pressing
4
3.3.4 HOME mode
There are default settings that allow the system to operate after opening the package. These settings can
be adjusted to suit your individual requirements The HOME mode allows the system operate in both the
ARM and ALERT modes in different zones.
HOME mode default setting:
A. Entering the HOME mode
• On the Key Fob Remote Control: Press to activate.
• On the Smart Panel: First make sure the Smart Panel is in STANDBY mode, and then enter HOME mode
by taking the following steps:
B. Exiting the HOME mode
• On the Smart Panel: Enter your 4-digit PIN followed by to exit HOME mode.
• On the Key Fob Remote Control: Press to exit HOME mode.
C. Zone settings
Programming each zone in HOME mode:
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before turning to
HOME mode
Note
1
You must be in STANDBY Mode before any steps.
* To make sure you are in STANDBY mode:
- Enter default PIN of 1 2 3 4 or your 4-digit PIN
- Press
- The LCD screen will display the below image:
4.1 Introduction to the Sensors
This package includes 3 wireless sensors which have a pre-programmed default setting that begins working
immediately once the battery is activated (the Key Fob Remote Control needs to be enrolled onto the system
before it can operate – see Section 4.2.3). It is advisable to install the main package first and then personalise
the settings once the system is functioning properly. This section should help you to change the system
settings in order to create a more personal home environment.
4.2 Installing the Sensors
First, determine the location of the sensors.
*Note: The sensors should be placed:
- where they are not easily accessible.
- in the most vulnerable rooms or near key entry points.
- away from extreme temperature sources (radiators, ovens, stoves etc.) and large metal objects that could
interfere with the wireless performance.
- where better RF performance can be achieved (if necessary).
Once you have selected a location for the Sensors, the system can be powered up.
4.2.1 Installing the Door/Window Sensor
The Door/Window Sensor consists of two parts, a transmitter and a magnet. Once this sensor is installed, and
the two parts are fastened onto the door or window, the sensor will trigger and transmit a message to the
Smart Panel when the door or window is opened. One Door/Window Sensor is pre-programmed in Zone 1 and
the other one is set in Zone 2; however, these settings can be adjusted according to your requirements. (See
3.3 & 4.4 Zone Settings)
- 13 -- 12 -
A. Powering up the the Door/Window Sensor
• Remove the battery cover; insert new batteries noting the polarity
as shown in the diagram below and replace the cover. (Requires 2 x
AAA batteries not included)
• Low battery indication: If the batteries need to be replaced, the RED
LED on the transmitter will flash slowly.
B. Installing the Door/Window Sensor
• Mount the transmitter on a fixed surface such as a door or a window
frame.
• Mount the magnet on a movable surface such as a door or a
window.
• Ensure the >/< marks on the sides of the transmitter and magnet
match up as shown in the diagram.
• The transmitter and the magnet must be no more than 5mm apart
C. Mounting with the doubl
e-sided adhesive pad
• Ensure the mounting surface is clean.
• Peel back one layer of the protective film and attach it to the transmitter.
• Peel back the remaining layer of protective film and press the transmitter firmly in place against the mounting
surface until firmly attached.
• Repeat to attach the magnet.
4.2.2 Installing the Motion Sensor
The Motion Sensor is designed to sense movement in a given area.
Note: It is best if pets are not allowed onto higher surfaces so that the sensors are not triggered unnecessarily
(no more than 1 metre high).
A. Powering up the Motion Sensor
• Remove the battery cover, insert and connect a 9V ( 6LR61) battery
( not included ) as shown in diagram below and replace the cover.
Requires 1 x 9V ( 6LR61) battery( not included )
• Low battery indication: If the batteries n
eed to be replaced,
the RED LED will flash (not including entry / exit delay flashing).
B. Installing the Motion Sensor
First, determine the location of the Motion Sensor.
*Note: The Sensor should be placed:
- in the most vulnerable rooms or near key entry points.
- on a solid surface between 1.8m to 2.4mm (6ft to 8ft) from the floor.
- away from extreme temperature sources (radiators, ovens, stoves etc.)
- away from direct sunlight.
- indoors only and not behind partitions
- where better RF performance can be achieved (if necessary)
C. Sensor sensitivity
IMPORTANT! The Motion Sensor is designed with a built-in sleep timer to save battery power. If there is no
movement in front of the PIRs for 3 minutes, the PIRs will become ‘ready to signal’ and movement will now be
reported. The Motion Sensor
will sleep for 3 minutes after reporting. Any movement detected in sleep time
will not be reported, please bear this in mind during system set up.
The sensitivity of the Motion Sensor is adjustable and can be changed by setting the connector, found in the
battery compartment, on either the “High”, “Middle” or “Low”
position. When the sensitivity is set to “Low”, more movement is
required to trigger the sensor. It is recommended to set the
sensitivity to “Low” and perform a “Walk Test” (Described in part
D). If the walk test result is satisfactory, the sensitivity does not
require further adjustment. If the walk test result shows the
sensitivity is too low, th
en the sensitivity can be set to “Middle” or
“High” as required. It is recommended that a walk test be
conducted after each change in sensitivity setting.
Test Motion Sensor by pressing the test button inside the battery
compartment.
D. Walk test
After mounting the sensor at the desired location, it is important
to perform a walk test in order to determine if the sensor is
detecting the correct area.
The distance at which the sensor can detect motion can be adjusted by altering the angle of the sensor. To
reduce the detection range, simply move the sensor downward and move the sensor upward to maximize the
range.
Note: Enter into ALERT mode be
fore you perform the walk test, so that the alarm is not triggered.
You should walk in the area that you would like the sensor to monitor. If movement is detected the red light
inside the unit will appear. If the red light does not appear, adjust the mounting angle accordingly. Perform
the walk test again after 3 minutes. Repeat this procedure until motion is detected. While carrying out the test,
there should be no movement in the detection area during the 3 minutes interval.
* Tips: The sensor should not face towards direct sunlight, be placed near heat or cold producing devices (i.e.
air conditioning, radiators, fans, ovens, heaters etc.) that may cause false triggers. Also perform the walk test
in areas which the sensor is not intended to cove
r, to ensure movement cannot be detected.
E. Mounting using screws
• Hold the enclosed mounting template against the wall at the selected location and mark the points for
drilling.
• Drill the holes and insert wall plugs.
• Attach the bracket to the mounting surface with the screws provided.
• Attach the Motion Sensor to the mounting bracket.
4.2.3 Introduction of Key Fob Remote Control
A. Introduction
The Complete Home Complete Wireless Alarm System Remote Control allows you to operate the systems
Smart Panel remotely, from inside or outside the property. Using the control the system can be armed or
disarmed and the siren can be activated instantly if required (using the Panic function).
B. Operation
i. Powering up the Key Fob Remote Control
The
Remote Control includes a 12V(MN27) alkaline battery. To activate, unscrew and remove the back of the
Remote Control, and carefully remove the clear plastic insulation tab from the battery. If the battery is dislodged,
replace it noting the correct polarity as shown inside the battery compartment. Replace the battery cover.
ii. Enrolling the Remote Control onto the Smart Panel
Note: Before being able to use the Key Fob Remote Control supplied with the system, or any additional
Remote Controls, they first need to be enrolled (added onto the system) as follows:
- 15 -- 14 -
Press then to
enter the Remote Control
Enroll mode. Then press
any key on the new
Remote Control to enrol it
onto the system.
Keys
(1234/
4-digit PIN)
+
Description
You must be in STANDBY
mode before enrolling a
new Remote Control onto
the Smart Panel
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed by
The Smart Panel will display the below image:
Note
1
2
3
4
(1234/
4-digit PIN)
+
*To make sure you are in
STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- LCD display flashes the ID no. of the remote to be enrolled
e.g. when enrolling the first remote ID no. “01” will flash. Once
the first remote is enrolled the “02” will flash ready for a
second remote to be enrolled (One beep indicates that the
remote was enrolled to the Smart Panel successfully)
Note: It is recommended that the ID No. is marked on the
remote in case it needs to be deleted at a later stage
Confirm the enrolment and return the Smart Panel to
STANDBY by pressing
Confirm the deletion and return the Smart Panel to STANDBY
by pressing
Press to complete the
enrolment
Keys
(1234/
4-digit PIN)
+
Description
The Smart Panel will display the below image:
Note
1
2
3
4
(1234/
4-digit PIN)
+
*To make sure you are in STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ”
OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
- LCD display flashes the total number of remote currently
enrolled to the system
(e.g. If the Smart Panel has 3 remotes enrolled the LCD
display will flash “03”)
- Input the remote ID no. (e.g. “02”) for the remote you wish to
delete (Inputting “00” will delete all remote controls)
- LCD display will then flash the total number of remotes
enrolled after deletion
(One beep indicates that the remote was successfully
deleted from the Smart Panel)
Press to complete the
deletion
iii. Operating the Key Fob Remote Control
The remote can be used to arm, disarm, and operate the system instantly.
ARM – Pressing the ARM button on the remote will arm the system, triggering the preset exit delay. When
triggered the Smart Panel’s LED light will flash Red and indicate the triggered zone.
DISARM – Pressing the DISARM button on the remote will disarm the system instantly and the system will
return to Standby mode.
ALERT – Pressing the ALERT button on the remote will put
the system into Alert mode and a chime will sound if any of
the sensors are triggered. The Green light on the Smart
Panel LED display will flash and indicate the triggered zone.
HOME – Pressing the HOME button on the remote will set
the system in Home mode which will operate the system in
both Arm and Alert modes in different preset zones.
PANIC – If the HOME and ALERT buttons are pressed
together the systems alarm is immediately activated
You must be in STANDBY
mode before deleting a
Remote Control from the
Smart Panel
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed
by
Press then to
enter the Remote Control
Deleting mode. Then
input the ID no. of the
Remote Control you wish
to delete from the system
Keys
(1234/
4-digit PIN)
+
Description Note
1
*To make sure you are in
STANDBY mode:
- Enter the default PIN “ 1 2 3 4 ” OR your new 4-digit PIN
- Press
- The Smart Panel will display the image below when you are
in STANDBY mode:
(One beep indicates that you entered a valid PIN, three
beeps indicate that an invalid operation was performed).
You must be in STANDBY
mode before deleting a
Remote Control from the
Smart Panel
The Smart Panel will display the below image:
2 (1234/
4-digit PIN)
+
Enter the default PIN “ 1 2
3 4 ” OR your new 4-digit
PIN for setting followed
by
v. Querying the ID Number of a Remote Control
The ID number of a Remote Control device can be identified as follows:
iv. Deleting a Remote Control from the Smart Panel
If a Remote Control device is damaged or lost, it can be deleted from the system as follows:
- 17 -- 16 -
SECTION 5 - TROUBLESHOOTING
3
4
- After entering into Remote Querying mode, the LCD display
will flash the total number of remote controls currently
enrolled to the system
(e.g. If 3 remotes are enrolled the LCD display will flash “03”)
- The ID No. of the Remote can then be checked by pressing
any key on the remote (e.g, if the LCD display flashes “02”
then that is the ID of the remote)
Complete the query and return the Smart Panel to STANDBY
by pressing
Press to complete the
query
Press then to
go into Remote Querying
mode, and then press
any key on the remote to
check its ID.
4.3 House Security Code settings
In most cases the factory settings of the House Security Code will NOT need to be changed.
However, if the Smart Panel and Sensors activate intermittently or do not work at all, this may be due to
interference with other systems, which can be avoided by changing the House Security Code. To change this
code, take the following steps with each system module:.
1) There are 4 Jumpers/Dip-switches on each device. To locate these remove the battery compartment cover.
2) Then set the Jumpers as shown below (ON-Push in / OFF –Pull out) to change the House Security Code
setting. Make sure the Jumpers on the Smart Panel and its Sensors exactly match each other AND the
Dip-switch setting on the Key Fob Remote Control.
4.4 Zone Code settings
Sensors are supplied with pre-assigned Zone settings to make setup easy – the Door/Window Sensors are
pre-assigned to Zones 1 & 2 and the Motion Sensor to Zone 8.
To assign a Sensor to a different zone, the Zone Code on the Sensor needs to be changed. To change this
code, take the following steps:
1) There is a Zone Code Jumper on each Sensor which can be located by removing the Jumper compartment
cover.
2) Then pull out the Jumper and reassign it to the new Zone (Zones 1 to 8) as shown in the diagram below.
3) Replace and screw back the cover to complete the Zone Code setting.
- Smart Panel
- Each sensor
Default House Security Code:
1: ON, 2: ON, 3: ON, 4: ON
*Jumper: ON = Pushed in, OFF = Pulled out
Jumpers for House
Security Code
Dip-switches for
House Security
Code
Jumper for Zone
Code
- Key Fob Remote Control
Default House Security: 1: ON, 2: ON,
3: ON, 4: ON
Default zone code:
Door/Window sensor – Zone 1
Door/Window sensor – Zone 2
Motion sensor – Zone 8
5.1 FAQs
Q.1: What is the best way to set up my system? Where should I put my Smart Panel and the sensors?
A.1: We recommend that you take some time in advance to think about the placement of the Smart Panel and
Sensors. The best location for the Smart Panel is usually by the main entry/exit point, in a hallway, or in another
central location in your home. However, it must be plugged into a power socket, which may dictate where it can
be placed.
• Please note that the alarm is pre-programmed with default settings, allowing you a pre-determined amount
of time to enter (30 seconds) and time to exit (20 seconds) before the alarm sounds. front door you can either
change the default setting to allow more time to enter/exit your home or, alternatively use the Key Fob to disarm
the system.
Q.2: How many Sensors can the Smart Panel support?
A.2. An unlimited number of sensors can be supported by the system, added to different zones in your house,
as you see fit.
Q.3: What wireless range should I expect from Sensors?
A.3: The range will vary depending on the type of structure; however, in an open space, the sensors should be
capable of transmitting a signal up to 150 metres from the Smart Panel. Determine the location of the sensors
first and change to a different location for better RF performance.
Q.4: How do I attach my Sensors?
A.4: Adhesive tape and screws are provided for the purpose of securely mounting these items. Please refer to
the user guide for more information about mounting the Smart Panel and the wireless sensors.
Q.5: Do I have to programme the Smart Panel?
A.5: The Complete Wireless Alarm System is designed for easy installation. This means that the wireless
sensors are in a default setting already registered to the Smart Panel and will therefore function immediately
after the sensors are powered up. If you choose to buy additional accessories, these will need to be added to
your system using the easy to follow instructions.
*Note: Due to the strong signal of the alarm, we advise that you change the House Security Code settings
following section 4.3 of this manual, if you suspect that one of your in-range neighbors may also be using this
alarm system.
Q.6: Can I still use the same system if I move?
A.6. The Complete Wireless Alarm System is completely portable. If you move, you can remove your Smart
Panel and wireless accessories and re-install them in your new property.
Q.7: What if I forget my PIN?
A.7: If you forget your PIN, you may press the “Reset” button inside the battery compartment of the Smart Panel
and the PIN will be reset to the factory default PIN 1234.
Q.8: Why does my Motion Sensor not respond to movement?
A.8: Motion Sensor are very sensitive so to preserve battery life the Sensor will go to “Sleep” after an event has
been identified and reported to the panel. This “Sleep” period lasts 3 minutes, after which, if no activity is
detected, the Motion Sensor will again become active and ready to detect other events.
Q.9: Why does my Motion Sensor keep generating false alarms?
A 9: If you have a pet, make sure they have not triggered the system. Remember, sensitivity to pets increases
in certain circumstances e.g. the nearer the pet to the Sensor.
- 19 -- 18 -
SECTION 6 – GENERAL INFORMATION
5.2 Troubleshooting
AC power failure:
This may occur if your security system is accidentally unplugged or if there has been a main power cut. If a full
power failure occurs, please contact your electric company to find out the source of the problem. The back-up
battery will continue to run the system for approximately 6 hours.
System battery failure:
This may occur if the emergency back-up battery has been drained and needs to be replaced. If AC power is
not restored, the low battery symbol will flash indicating that the Smart Panel back-up battery is running low.
The back-up battery should be replaced once the low battery symbol appears.
Sensor failure:
This may occur if a sensor is not communicating with the Smart Panel. It is necessary for you to ensure the
House Security Code dipswitch and jumpers of the sensors are set correctly to the Smart Panel.
6.1 Product Information
Wireless systems are reliable and tested to high standards; however, it is important to consider that there are
some limitations due to their transmitting power and range:
- Receivers may be blocked by radio signals occurring on or near operating frequencies, regardless of the
code selected.
- A receiver can only respond to one transmitted signal at a time.
- Wireless equipment should be tested regularly to determine whether there are sources of interference and
to protect against faults.
6.2 Specifications
6.2.1 Smart Panel
Power source: AC adaptor
Back up power: 9V ( 6LR61 ) alkaline battery x1pc
Sensor numbers: Unlimited
House Code: 4 Jumpers
Operating frequencies: 433.92MHz +/-0.5MHz
Siren output: 120dB (Duration-adjustable)
6.2.2 Key Fob Remote Control
Power source: 12V ( MN27 ) alkaline battery x 1pc
RF working transmission frequency: 433.92MHz +/-0.5MHz
House Code: 4 Jumpers
Wireless range to Smart Panel: <65 meters (open area)
6.2.3 Door/Window Sensor
Power source: AAA ( LR03 ) alkaline battery 1.5V x 2pcs
RF working transmission frequency: 433.92MHz +/-0.5MHz
House Code: 4 Jumpers
Zone Code: Pin header: 8 pin
Wireless range to Smart Panel: <150 metres (open area)
6.2.4 Motion Sensor
Power source: 9V ( 6LR61 ) alkaline battery x1pc
RF working transmission frequency: 433.92MHz +/-0.5MHz
PIR detection angle: <110 Degree (@9VDC)
PIR detection range: “H”:< 15M “M”:< 6M “L”:< 4M
House Code: 4 Jumpers
Zone Code: Pin header: 8 pin
Wireless range to Smart Panel: <150 meters (open area)
Power saving timer: 3 minutes
6.3 Maintenance
The product may be cleaned with a soft damp cloth and then wiped dry. Do not use abrasive, solvent based
or aerosol cleaners as this may damage and/or discolor the product. Do not allow water to enter or attempt to
clean the inside of the unit.
6.4 Batteries
Do not allow batteries to corrode and leak as this may cause permanent damage to the product.
Take care to insert the batteries with the correct polarity as shown inside the battery compartments.
Do not mix new and old batteries or different types of batteries.
Do not fit rechargeable batteries.
At the end of their useful life the batteries should be disposed of via a suitable Recycling Centre. Do not
dispose of with your normal household waste. DO NOT BURN
.
- 21 -- 20 -
FCC STATEMENT
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and the receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
- 23 -- 22 -
Innovative Technology Electronics Corp.
Limited Warranty: 90 Days Labor, One Year Parts
Innovative Technology Electronics Corp. (IT) warrants the product to be free from “Defects” in materials under
normal use for a period of “One Year” from the date of the original purchase. The Warranty is “Not”
transferable. IT agrees, within the initial “90 Day” period, to repair or replace the product if it is determined to
be defective at “No Charge”. It is further agreed that IT will cover the cost to repair or replace damaged “Parts”
only for a total period of “One Year” from the date of the original purchase. The warranty does not cover
cosmetic damage, antennas, AC cords, cabinets, headbands, ear-pads, or damage due to line power surges,
connection to improper voltage supply or settings, misuse, mishandling, accident, acts of God or attempted
repair by an unauthorized service agent.
To obtain service, the purchaser MUST present an original sales receipt / proof of purchase. Please
contact us at www.ithomeproducts.com to request an RMA (Return Material Authorization) number
to return products for service or replacement. Returns without an RMA number on the package will be
refused and returned to sender. Upon receipt of the returning item and our full inspection (IT) may issue a
replacement to customer for the same item or of one that has equivalent value and features. To return an item,
supply full name, return address, phone number, item purchased, receipt of purchase and reason for return to
obtain RMA number.
All returns must be in the original packaging or reasonable substitute to prevent damage.
Customer “Must” include full name, shipping address and telephone number inside of package. No return will
be shipped back to a PO Box or APO address.
Please include your check or money order in the amount of
• USD$5.00 for items $10.00 to $39.99 (Price Paid Per Unit)
• USD$10.00 for items $40.00 to $99.99. (Price Paid Per Unit)
• USD$16.00, for items $100.00 and up. (Price Paid Per Unit)
• Shipping fees are non-refundable
to be payable to Innovative Technology Electronics Corp.(for handling and return
shipping charges) (IT) will not be responsible for delays or unprocessed claims resulting
from a purchaser’s failure to provide any / all of the necessary information.
Send all inquiries or RMA request via our website www.ithomeproducts.com/support.
Innovative Technology Electronics Corp.
1 Channel Drive
Port Washington, NY 11050
Toll free: 1-877-483-2497
Website for support: www.ithomeproducts.com/support
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CUSTOMER, (IT) SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty
gives you specific legal rights and you may also have other rights, which vary from state to state.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
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