SAECO RI9826-11 User Manual

Type SUP-032BR Cod.15002231 Rev.00 del 15-12-09

The manufacturer reserves the right to change the features of the product without prior notice.

Le producteur se réserve le droit d“apporter toutes modifications sans préavis.

Operation and maintenance manual

Before using the machine, please read the attached operating instructions. Carefully read the safety rules.

Mode d'emploi

Veuillez lire attentivement le mode d'emploi (notamment les consignes de sécurité) avant d'utiliser l'appareil.

FOR HOUSEHOLD USE ONLY

USAGE DOMESTIQUE SEULEMENT

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1.Read all instructions.

2.Do not touch hot surfaces. Use handles or knobs.

3.To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.

4.Close supervision is necessary when the appliance is used by or near children.

5.Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.

6.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.

7.The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

8.Do not use outdoors.

9.Do not let cord hang over edge of table or counter, or touch hot surfaces.

10.Do not place on or near a hot gas or electric burner, or in a heated oven.

11.Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to “off”, then remove plug from wall outlet.

12.Do not use appliance for other than intended use.

13.Save these instructions.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

1Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.

2Never use warm or hot water to fill the water tank. Use cold water only.

3Keep your hands and the cord away from hot parts of the appliance during operation.

4Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.

5For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.

6Do not use flavored or caramelized coffee.

INSTRUCTIONS FOR THE POWER

SUPPLY CORD

A.A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

B.Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use.

C.If a long detachable power-supply cord or extension cord is used,

1.The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance

2.If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and

3.The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

2	contents
general information......................................................................................................................................		3
technical data...................................................................................................................................................		3
appliance.............................................................................................................................................................		4
	accessories........................................................................................................................................................	4
installation........................................................................................................................................................		5
	starting the machine...........................................................................................................................................	5
	setting the language..........................................................................................................................................	6
	setting the water hardness.................................................................................................................................	6
	first use - use after a long period of inactivity..................................................................................................	7
	intenza water filter............................................................................................................................................	8
CONTROL PANEL...................................................................................................................................................		9
adjustments.....................................................................................................................................................		10
	aroma opti-dose (adjusts the coffee dose per cup)...........................................................................................	10
	coffee strength...............................................................................................................................................	10
	drip tray height adjustment..............................................................................................................................	11
	saeco adapting system......................................................................................................................................	11
	coffee grinder adjustment................................................................................................................................	12
beverage dispensing....................................................................................................................................		13
	brewing with whole beans.................................................................................................................................	13
	brewing with pre-ground coffee.......................................................................................................................	14
	hot water dispensing.........................................................................................................................................	15
	dispensing steam...............................................................................................................................................	16
	making cappuccino.............................................................................................................................................	17
	milk island (optional)........................................................................................................................................	18
beverage SETTINGS........................................................................................................................................		19
	quick programming............................................................................................................................................	19
	programming from the “beverage settings” menu...............................................................................................	19
programming the machine.........................................................................................................................		21
	machine settings...............................................................................................................................................	22
	language menu
	water hardness menu
	acoustic alarm menu
	filter alarm menu
	rinse menu
	cup warmer menu
	clock setting menu
	maintenance......................................................................................................................................................	23
	water filter menu
	descaling menu
	brew group washing
	energy saving (stand-by)................................................................................................................................	24
	turn off delay
	timer setting
	special functions..............................................................................................................................................	24
maintenance.....................................................................................................................................................		25
	descaling cycle................................................................................................................................................	25
	brew group washing..........................................................................................................................................	28
cleaning and maintenance.........................................................................................................................		29
	maintenance during operation...........................................................................................................................	29
	general machine cleaning..................................................................................................................................	29
	cleaning the brew group...................................................................................................................................	30
error codes....................................................................................................................................................		31
troubleshooting...........................................................................................................................................		32
safety rules....................................................................................................................................................		33

technical Data 3

general infOrMatiOn

this coffee machine is made for brewing espresso coffee using coffee beans, and it is equipped with a device to dispense steam and hot water.

the machine is designed for domestic use only, and is not suitable for heavy or professional use. Warning: no liability is assumed for any damage caused by:

•incorrect use not in accordance with the intended uses;

•repairs not carried out by authorized customer service centers;

•tampering with the power cord;

•tampering with any part of the machine;

•the use of non-original spare parts and accessories;

•failure to descale the machine or use at temperatures below 0°C (32°F)

in these cases, the WarrantY is nOt ValiD.

Warning triangle inDicates all iMPOrtant instructiOns fOr the user’s safetY. Please fOllOW these instructiOns carefullY tO PreVent seriOus inJuries!

hOW tO use these OPerating instructiOns.

Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee machine. For further information or in case of problems, please refer to an authorized service center.

For Saeco customer service, call 1-800-933-7876 in the U.S., or 1-514-385-5551 in Canada.

technical Data

nominal voltage Power rating Power supply shell material size (w x h x d) Weight

cord length control panel Water tank

coffee bean hopper capacity Pump pressure

Boiler

coffee grinder

Quantity of ground coffee Dregdrawer capacity safety devices

See label on the appliance See label on the appliance See label on the appliance

ABS - Thermoplastic

313 x 372 x 426 mm - 12.60 x 14.57 x 15.75 in

9 Kg - 19.8 lbs

1200 mm - 47.24 in Front

1.7 liters - 57.5 oz (removable)

250 grams - 8.9 oz of coffee beans

15 bar

Stainless steel Ceramic

7 - 10.5 grams / 0.25 - 0.37 oz.

14 portions

Boiler pressure safety valve – Double safety thermostat.

Subject to engineering and manufacturing changes due to technological developments.

4		aPPliance
		Coffee bean hopper lid	Coffee bean hopper	Pre-ground bypass doser
				Cup warming surface
		Control panel		Power button
		SBS dial		Service door
		Dispensing head
				Dregdrawer
		Drip tray + grill
Hot water / steam knob				Brew group

Hot water / steam wand

Milk Island connection	Drip tray
Water tank	Socket for power cord

accessOries

Pre-ground coffee measuring scoop and grinder adjustment key

Intenza water fi lter	Water hardness test
	strip

	Lubricant for the	Power cord
	brew group

installatiOn 5

starting the Machine

Make sure the power button is not pressed and the machine is turned off. Check the machine features on the label on the bottom of the appliance.

1

2

3

Remove the coffee bean hopper lid.

Fill the hopper with coffee beans.

4

Fill the tank with fresh drinking water. Do not exceed the “max” level indicated on the water tank.

Once fi lled, place the tank back into the machine.

Close the lid pushing it down completely.

5

Insert the plug into the socket located on the back of the machine and insert the other end into a power outlet with suitable current.

Remove the water tank.

Install the water fi lter as recommended on page 8.

6

Place a container beneath the hot water/steam wand.

7

Press the main power button to the “ON” position.

The machine will automatically prime the water circuit. The machine is now ready for use.

Water may not dispense into the container when the machine is self-priming. This should be considered normal.

6 installatiOn

setting the language

When the machine is switched on for the fi rst time, it requires the selection of the desired language. This allows you to adjust the parameters of the beverages to the typical parameters of the country where the machine is used. This is why some languages are differentiated also by country.

1		2		3
2.1	language	2.1	language	self-diagnosis
	English		English

Select the desired navigating the click wheel your fi nger.

4

warming up

-

+

Wait until the machine the warming phase.

the desired language is displayed, press .

5

rinse cycle please wait

the warming phase is completed, a small quantity of water is dispensed. Wait for this rinsing to be completed

automatically. Refer to page 22 to enable/disable the rinsing function.

The machine starts and displays all the messages in the selected language.

6

medium aroma
espresso coffee	08:33

The machine is now ready to brew.

setting the Water harDness

the test strip can only be used for one measurement.

Intenza Aroma System

1

2

C

A

B

		1	2	3	4
			Machine water hardness setting
Immerse the water hardness test strip	Check the water hardness value and set:
in water for 1 second.	-	the machine water hardness level (page 22);
	-	the Intenza Aroma System (page 8).

7

first use - use after a lOng PeriOD Of inactiVitY

These operations ensure an optimum brewing and must be performed:

1)At fi rst start-up

2)When the machine remains inactive for a long time (more than 2 weeks).

1

Fill the tank with fresh drinking water. Do not exceed the MAX level indicated on the water tank.

Then place the water tank back.

4

2

Adjust the drip tray (see page 11) and place a cup under the dispensing spout.

5

3

pre-ground
espresso coffee	08:33

2.

1.

Select the function by pressing the button until the pre-ground coffee option appears. Press

the button twice WITHOUT adding pre-ground coffee.

6

selected hot water

At the end of the dispensing phase, empty the cup. Repeat the operations from step 2 for 3 times. Then continue with step 5.

Place a container under the hot water wand.

Press the button to select the hot water function.

7

Turn the knob to the

position to start dispensing water.

8

Dispense water until the container is full.

9

To stop dispensing, turn the knob until it reaches the off position (). Empty the container and repeat the operations from step 5 until the tank is completely empty.

The machine is ready.

8 installatiOn

intenZa Water filter

To improve the quality of the water you use, and to extend the life of your machine at the same time, it is recommended that you install the water fi lter. After installation, select the water fi lter function under the maintenance menu (see page 21). By setting the water fi lter status to ON, the machine informs the user when the fi lter must be replaced.

Remove the water fi lter from its packaging, immerse it vertically (with the opening facing upwards) in cold water and gently press its sides so as to let the air bubbles out.

1

2

3

Remove the small white fi lter from the tank and store it in a dry place sheltered from dust.

Set the Intenza Aroma System: A = Soft water

B = Medium water (standard) C = Hard water

Insert the fi lter in the empty tank.

The reference mark and the groove must match. Push fi rmly until it is completely inserted.

4

5

6

3 maintenance

2.

Fill the tank with fresh drinking water and re-insert it into the machine.

7

3.1	water filter

Place a container beneath the hot water/steam wand.

8

3.1.3 activate filter execute now

1.

3.

Press .

Select “maintenance” and the button.

9

1.	1.
2.	2.
Select “water fi lter” and	“activate fi lter”
again.	button.

Turn the knob to the	position.
Water dispensing begins.

When the machine has fi nished, turn the knob until it is in the rest position (). Press a few times until the “exit” message is displayed. Then press . The machine is now ready for use.

NOTE: if the Intenza water fi lter is not used, insert the small white fi lter previously removed (see step 1) into the tank.

cOntrOl Panel 9

	Access the	strong aroma		Steam button
		espresso coffee	08:33
	programming menu
	Click wheel			Brew button

Selects the aroma

(amount of coffee ground Hot water button per cup) or selects pre-

ground coffee

• Press the	button twice to make 2 cups.
This operation can be performed up until the grinding of the fi rst cup is complete.
	selected	Press twice	selected
espresso coffee			double espresso

•To brew 2 cups, the machine dispenses the fi rst coffee and briefl y interrupts dispensing in order to grind the second serving of coffee.

Coffee dispensing is then restarted and completed.

10 aDJustMents

arOMa OPti-DOse (aDJusts the cOffee DOse Per cuP)

It is possible to choose three aroma options (strong, medium and mild) by pressing the button. These indicate the quantity of coffee the machine grinds for each beverage. This button is also used to select the pre-ground coffee function.

select the aMOunt Of cOffee tO Be grOunD BefOre DisPensing the BeVerage.

strong aroma
espresso coffee	08:33
medium aroma
espresso coffee	08:33
mild aroma
espresso coffee	08:33
pre-ground
espresso coffee	08:33

cOffee strength

The SBS dial has been carefully designed to give your coffee the fullness and intensity you desire. Simply turn the dial, and you will notice that the coffee brewed will adjust to the setting selected.

SBS – SAECO BREWING SYSTEM

		MEDIUM
SBS adjusts the fullness of the brewed coffee.		COFFEE
The coffee may even be adjusted while
brewing. This adjustment has an immediate
effect on the selected type of brewing.	MILD	STRONG
	COFFEE	COFFEE

11

DriP traY height aDJustMent

Adjust the drip tray to the appropriate cup size before selecting the beverage.

To raise the drip tray, press lightly on the lower part of the button. To lower the drip tray, press lightly on the upper part of the button. When the desired height is reached, release the button.

saecO aDaPting sYsteM

Coffee is a natural product and its characteristics may change according to its origin, blend and roast. The Saeco coffee machine is equipped with a self-adjusting system that allows the use of all types of coffee beans available on the market (not including fl avored or carmelized).

•The machine automatically adjusts itself in order to optimize the extraction of the coffee, ensuring perfect compression of the beans to obtain a creamy espresso coffee that is able to release all the aromas, regardless of the type of coffee used.

•The optimization process is a learning process that requires the brewing of a certain number of coffees to allow the machine to adjust the compactness of the ground coffee.

•Attention should be given to special blends, which require grinder adjustments in order to optimize the extraction of the coffee (see page 12).

12 aDJustMents

cOffee grinDer aDJustMent

The machine enables a slight adjustment of the coffee grinder. Coffee may be ground according to your own tastes.

The adjustment must be performed using the small pin located inside the coffee bean hopper.

This must be pressed down and turned using the supplied grinder adjustment key only.

Press and turn the pin one notch at a time.

You must brew 2-3 coffees before you will taste a difference.

The references located inside the bean hopper indicate the grind setting.

COARSE GRIND

MEDIUM GRIND

FINE GRIND

BeVerage DisPensing 13

cOffee BreWing can Be stOPPeD at anY tiMe BY Pressing theButtOn again.

the steaM WanD MaY reach high teMPeratures: Danger Of scalDing. DO nOt tOuch it With Bare hanDs.

Check that all the containers are clean. To carry out this operation, follow the instructions in the “Cleaning and Maintenance” section (see page 29).

To brew 2 cups, the machine dispenses the fi rst coffee and briefl y stops dispensing in order to grind the second serving of coffee. Coffee dispensing is then restarted and completed.

BreWing With WhOle Beans

This procedure shows how to brew an espresso. To brew another type of coffee, select it by navigating the click wheel with your fi nger. Use appropriate espresso or coffee cups so that the coffee will not overfl ow.

1

2

3

strong aroma
espresso coffee	08:33

Adjust the drip tray according to the the height of the cup(s).

4

strong aroma
espresso coffee	08:33

If desired, select the quantity of coffee to be ground by pressing the button one or more times.

Place one cup if you want one coffee only. Place two cups if you want two coffees.

5

strong aroma
espresso coffee	08:33

Press the button: once for

1 cup and twice for 2 cups. The machine begins dispensing the selected beverage.

Select the desired beverage by navigating the click wheel with your fi nger.

The machine stops dispensing automatically based on the quantity determined by the manufacturer. It is possible to customize this quantity (see page 19).

14 BeVerage DisPensing

BreWing With Pre-grOunD cOffee

The machine allows you to use pre-ground and decaffeinated coffee.

Pre-ground coffee must be scooped into the bypass doser next to the coffee bean hopper. Only use coffee that is ground specifi cally for espresso machines and never coffee beans or instant coffee.

Warning: OnlY Put Pre-grOunD cOffee intO the BYPass DOser When YOu Wish tO BreW this tYPe Of BeVerage.

OnlY insert One scOOP Of grOunD cOffee at a tiMe. tWO cuPs Of cOffee cannOt Be DisPenseD at the saMe tiMe.

The preparation of an espresso using pre-ground coffee is shown in the example given below. The customized option of using pre-ground coffee is shown on the display.

1			2			3
	strong aroma			pre-ground			insert ground	coffee
	espresso coffee	08:33		espresso coffee	08:33		and press	ok

2.

1.

Select the desired beverage by navigating the click wheel with your fi nger.

4

Select the function by pressing the button until the pre-ground option appears. Press the

button to confi rm.

5

A message reminds the user to insert ground coffee into the bypass doser.

brewing in progress please wait

Pour one scoop of ground coffee	Press the	button to start
into the bypass doser using the	brewing.
measuring scoop provided.

Note:

•If brewing does not start within 30 seconds from the appearance of the message (3), the machine will return to the main menu and discard any pre-ground coffee into the dregdrawer.

•If no pre-ground coffee is poured into the bypass doser, only water will be dispensed.

•If the dose is excessive or if 2 or more scoops of coffee are inserted, the machine will not brew the beverage, and the coffee in the bypass doser will be discarded into the dregdrawer.

15

hOt Water DisPensing

DisPensing MaY Be PreceDeD BY shOrt sPurts Of hOt Water anD scalDing is POssiBle. the hOt Water/steaM WanD MaY reach high teMPeratures: DO nOt tOuch it With Bare hanDs. use the aPPrOPriate hanDle OnlY.

1

2

selected hot water

Place a container beneath the hot	Press the	button.
water / steam wand.

4

5

brewing in progress hot water

3

Turn the knob to the position.

6

The display shows “brewing in progress... hot water”.

7

To dispense another cup of hot water, repeat this operation.

Wait until the machine has dispensed the desired quantity of water.

When the machine has dispensed the desired quantity, turn the knob until it is in the rest position ().

16 BeVerage DisPensing

DisPensing steaM

DisPensing MaY Be PreceDeD BY shOrt sPurts Of hOt Water anD scalDing is POssiBle. the hOt Water/steaM WanD MaY reach high teMPeratures: DO nOt tOuch it With Bare hanDs. use the aPPrOPriate hanDle OnlY.

1

Place a container with the beverage to be frothed beneath the hot water/steam wand.

4

brewing in progress steam

The display shows “brewing in progress... steam”.

7

Repeat the operation to froth another beverage.

2

selected steam

Press the button.

5

Heat the beverage by gently swirling the container while steam is dispensed.

3

Turn the knob to the position.

6

When you have fi nished, turn the knob until it is in the rest position ( ).

After dispensing steam, clean the steam wand as described on page 29.

17

MaKing caPPuccinO

DisPensing MaY Be PreceDeD BY shOrt sPurts Of hOt Water anD scalDing is POssiBle. the hOt Water/steaM WanD MaY reach high teMPeratures: DO nOt tOuch it With Bare hanDs. use the aPPrOPriate hanDle OnlY.

1

Fill 1/3 of the cup with cold milk.

4

Turn the knob to the position.

2

selected steam

Press the button.

5

Froth the milk by gently swirling the cup.

3

Immerse the hot water/steam wand in the milk.

6

When you have fi nished, turn the knob until it is in the rest position ( ).

7

8

strong aroma
espresso coffee	08:33

Place the cup beneath the	Press the	button once:
dispensing head.	coffee dispensing begins.

After dispensing, clean the wand as described on page 29.To brew 2 cappuccinos:

•froth two cups of milk by following step 1 to 6;

•brew two coffees by following steps 7 and 8 (in this case, press thebutton twice).

18 MilK islanD (OPtiOnal)

This device, which may be purchased separately, enables you to easily and comfortably prepare delicious cappuccinos.

Warning: before using the Milk island, read the manual and all precautions carefully for correct use.

important note: the quantity of milk in the carafe must never be below the “Min” minimum level nor exceed the “MaX” maximum level. thoroughly

clean all the Milk island components after use.

to guarantee best results when preparing cappuccino, we recommend using cold (0-8°c / 32-45°f), partially skimmed milk.

1

2

3

Milk island - 08 Milk island - 04 type MKi002 type MKi001

Fill the milk carafe with the quantity of milk desired (between the MIN and MAX levels indicated).

4

Wait for the milk to be frothed.

Place the milk carafe onto the base of the Milk Island. Check that the light on the base is green.

The machine will stop automatically after steaming continuously for 2 minutes. To dispense more steam turn

the knob to the () position and then back to the position.

Turn the knob to the position.

5

When the desired quantity of froth has been reached, turn the knob until it is in the rest position ().

6

7

8

Remove the carafe using the handle.

Gently swirl the carafe and pour the milk into the cup.

Position the cup with frothed milk under the dispensing head. Brew coffee into the cup.

BeVerage settings 19

Every beverage can be programmed according to your individual tastes.

QuicK PrOgraMMing

You can program the quantity of coffee that will dispense into the cups		beverage is selected.
Select the type of	and hold	button until the display
shows (for example):	programming
	espresso coffee
The machine dispenses coffee.
When the desired	again.
The display shows:	saved

espresso coffee

The dispensed quantity of coffee is memorized and replaces any previous settings.

PrOgraMMing frOM the “BeVerage settings” Menu

To adjust the settings for preparing beverages: press			button and select “beverage settings” by
navigating the click wheel with your fi nger.
		in this phase you can:
exit the programming mode	1	beverage settings		restore factory settings
(see page 21)
navigate the click wheel with your
fi nger to select:				save the new settings
- the quantity of coffee to brew;

- the coffee temperature; - coffee prebrewing.

-adjust the quantity of coffee to be ground;

-adjust the coffee temperature;

-adjust coffee prebrewing.

The following page describes how to program coffee beverages; the programmable settings for each beverage may differ depending on the type of beverage.

20 BeVerage settings

1

2

strong aroma
espresso coffee	08:33

Check that the water tank and coffee bean hopper are full; place the cup under the dispensing head.

4

1.1espresso coffee

1.

2.

Select the beverage to program. Press the button to confi rm.

Press the button.

When the settings are changed, the message on the display starts fl ashing.

When the changes are saved the message stops fl ashing.

6		7
-	+	temperature: medium
espresso coffee		espresso coffee
1.
2.
Change the coffee quantity by		Press the	button for more
navigating the click wheel with your		than two seconds to access the
fi nger; confi rm with	.	other programmable settings.

9	10
prebrewing: normal	prebrewing: normal
espresso coffee	espresso coffee
	1.
	2.

3

1 beverage settings

Select “beverage settings”. Press the button to confi rm.

5

medium aroma espresso coffee

2.

1.

Press the button a few times to adjust the quantity of coffee to be ground or select the use of preground coffee.

Press the button to save.

8

temperature: medium espresso coffee

1.

2.

Change the temperature setting

(high, medium, low) by navigating the click wheel with your fi nger. Press the button to save.

Prebrewing: the grounds are slightly dampened before brewing to bring out the full aroma of the coffee and enhance the fl avor.

Press the button to select the prebrew setting.

Change the prebrew value (normal, long, off) by navigating the click wheel with your fi nger. Press the button to save.

Press the button to exit.