Model Number:
RHMD702 (R) (C) (B) (G)
Compact Digital Microwave
User Guide
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN FOR FUTURE
REFERENCE
Page(s)
Safety instructions
3-9
About your microwave
10-11
Product information
12
Unpacking the microwave
13
Product overview
14
Microwave
oven installation
15-16
Turntable
installation
17-18
Control
panel
19
How to use the microwave
20-26
Cooking tips
27
Cleaning the microwave
28
Problem solving
29-32
Guarantee &
customer services
33
Spare parts
34
Connection to the mains supply
35-36
Notes
37-39
Disposal information
40
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• If the door or door seals are damaged, the oven must not be
operated until it has been repaired by a competent person.
• It is hazardous for anyone other than a competent person to
carry out any service or repair operation that involves the
removal of a cover which gives protection against exposure to
microwave energy.
• Liquids and other foods must not be heated in sealed containers
since they are liable to explode.
• The appliance and its accessible parts may become hot during
use. Care should be taken to avoid touching heating elements.
• Do not leave the microwave oven unattended while you are
using it.
• Do not use the microwave when it is empty. This could damage
the oven.
• This appliance is intended to be used in the household and
general domestic applications. It is not intended to be used in
industrial or commercial applications.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
4
SAFETY INSTRUCTIONS
WARNING:
• This microwave is intended for heating food and beverages only.
The drying of food or clothing and heating of warming pads,
wheat bags, slippers, sponges, damp cloth and similar is
extremely dangerous and may lead to risk of injury, ignition or
fire.
• Do not use metal pans, dishes with metal handles or anything
with a metal trim inside the microwave. Do not use paper
covered wire twist-ties on plastic bags.
• Never put objects into the openings on the outer case.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge, only if they
are being supervised or have been given instruction in the safe
use of the appliance and understand the hazards involved.
Children should not play with the appliance.
• Food containing a mixture of fat and water (for example, stock)
should stand for 30 to 60 seconds in the oven after it has been
turned off. This is to allow the mixture to settle and to prevent it
from bubbling when a spoon is placed in it, or a stock cube is
added.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
5
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• When heating or cooking food or liquid, remember that
there are certain foods (such as, jam, Christmas pudding, and
mincemeat) which heat up very quickly.
• Microwave heating of beverages can result in delayed eruptive
boiling, therefore care must be taken when handling the
container.
• The contents of feeding bottles and baby food jars shall be
stirred or shaken and the temperature checked before
consumption, in order to avoid burns. Do not heat baby
bottles with the teat left on. Remove it if replacing the bottle
back into the oven.
• Eggs in their shell and whole hard-boiled eggs should not be
heated in microwave ovens since they may explode, even after
microwave heating has ended.
• Do not cook any food surrounded by a membrane, such as egg
yolks, potatoes, chicken livers, sausages, ready meals and
so on without piercing them several times with a fork.
• Do not try to deep-fry foods in this microwave oven.
• Do not overcook food.
• When heating food in plastic or paper containers, keep an eye
on the oven due to the possibility of ignition.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
6
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• If materials inside the oven smoke or catch fire, keep the oven
door closed to stifle the flames, turn the oven off at the wall
switch, or shut the power off at the fuse or circuit-breaker
panel. If smoke is emitted , switch off or unplug the appliance
and keep the door closed in order to stifle any flames.
• Please remember that as food or liquids heat up, they will
release steam or may be spitting. Never cover any container
fully, always leave a gap for steam to escape.
• Do not use plastic containers when heating or cooking foods
that contain a lot of fat or sugar.
• Always have the glass tray and turntable support in place
when using the microwave oven.
• Do not cook food directly on the glass tray. Put food on a
suitable plate or in a bowl before putting it in the oven.
• When using the grill rack and baking tray, be aware that these
will become HOT during cooking as they aren’t heatproof.
Please use suitable oven gloves when removing these.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
7
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not use melamine dishes as they contain a material
which will absorb microwave energy. This may cause the
dishes to crack or burn, and will slow down the cooking speed.
• Use only cookware and utensils that are approved for use in a
microwave oven.
• Do not use the microwave oven for heating utensils, plates or
dishes.
• Do not cook using a container with a restricted opening,
such as bottles, as they may explode.
• Before you clean your microwave oven, turn it off and unplug it.
• Keep the inside of the oven clean. When food or liquids
stick to the oven walls, wipe with a damp cloth. We
recommend that you do not use harsh detergent or abrasives.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
8
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• On the right hand wall of the cavity is the waveguide
cover, microwaves are passed through this to enable your
food to cook. It is important that this waveguide cover is
kept clean at all times. To do this wipe with mild detergent
and water, then dry.
• The oven should be cleaned regularly and any food deposits
removed. Failure to maintain the oven in a clean condition
could lead to deterioration of the surface that could adversely
affect the life of the appliance and possibly result in a
hazardous situation.
• You should clean the outside of the oven with a damp
cloth. Do not allow water to seep into the ventilation
openings.
• Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
• If steam builds up inside or around the outside of the oven
door, wipe with a soft cloth. This may happen when the
microwave oven is used in humid conditions.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
9
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Regularly remove the glass turntable to clean it, wash it in
warm soapy wateror a dishwasher. Regularly clean the
turntable support and oven floor. Simply wipe the bottom
surface of the oven with mild detergent and water, then dry.
You can wash the turntable support in mild soapy water.
• Failure to maintain the oven in a clean condition, especially if
liquid is left under the turntable, could lead to deterioration of
the surface that will adversely affect the life of the
appliance that may result in a hazardous condition.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
ABOUT YOUR MICROWAVE
10
Thank you for purchasing your Russell Hobbs microwave oven.
The RHMD702 combines the convenience of a stylish and compact microwave
with the added functionality of a digital oven. This means your oven will
compliment any space in your kitchen, as well as facilitating a variety of
cooking needs.
First, all you need to do is pick the perfect spot on your countertop, then,
follow the simple steps for installation, and within minutes you’re ready to
start cooking. To operate, simply use the sleek control panel with chrome
accents to choose from a number of cooking functions. If you’re in a hurry and
just need a quick reheat, the Express function is the ideal programme for you.
Pressing the ‘Express’ button will automatically add 30 seconds of full power to
the display. Hit ‘Start’ and you’re cooking. If you want to choose your own
cooking power and time this is also extremely easy – press the ‘Power’
button, turn the time dial and the ‘Start’ button will commence the process.
With the RHMD702 there’re added features to enhance your cooking
experience. As well as simple microwaving and defrosting, you can choose
from 8 pre-set cooking menus that make your life easier. Cook anything from
popcorn to pizza, potatoes and even fish.
Russell Hobbs understand that not all recipes are best cooked at one power.
That’s why the RHMD702 features a multi sequence function that can allow
you to cook one dish at different power levels for desired times. What’s more,
you can set your food to cook whenever is convenient using the handy pre-set
programme.
For added peace of mind, the RHMD702 enables a child lock to be set,
meaning cooking cannot be started or interrupted.
Cleaning is straight forward, simply wipe the exterior, interior and waveguide
cover with a damp soft cloth to maintain peak performance.
In the unlikely event that you experience any issues with your product, please
make our friendly Product Care team your first point of call.
ABOUT YOUR MICROWAVE
How do microwaves work?
Microwaves are high-frequency electromagnetic waves similar to radio
waves. While radio waves may vary in length from one metre to many
kilometres, microwaves are very short (less than 12.5 centimetres.)
Microwaves do not make any heat themselves but cause water molecules in
food to vibrate.
This vibration produces heat that cooks the food. This is why your food will
come out of the microwave piping hot, when your utensils inside the oven
stay much cooler. The microwaves do not stay in the air or in the food when
you open the microwave oven door.
The microwave oven will work using an ordinary household electrical
socket. Inside the microwave oven is the magnetron, which turns the
electrical energy into microwaves.
Microwaves cannot travel through metal, so the inside of the oven is lined
with metal. The door is lined with a fine metal mesh which stops
microwaves getting through. This means that when the microwave oven
door is shut, there is no possibility that microwaves can be released.
11
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
12
PRODUCT INFORMATION
Rated Voltage 220-240V/50Hz
Rated Input Power (Microwave) 1150W
Rated Output Power
(Microwave)
700W
Oven Capacity 17L
Turntable Diameter 24.5cm
External Dimensions (H x W x D) 25.6 x 45.1 x 32.6cm
Net Weight; Approx 10.4Kg
Number of Power Levels 5 + Defrost
Accessories Included
Turntable coupling
Turntable ring
Glass turntable
Argos Article Numbers
RHMD702C – 5579529
RHMD702R – 5480254
RHMD702B – 8456986
RHMD702G – 8378404
UNPACKING THE MICROWAVE
Before you use your microwave oven
1. Remove all the packaging. Do not remove the large piece of card
from the right hand side of the cavity wall (Refer to the below
image). This is called a waveguide cover and allows the microwaves
to pass through to cook the food.
Please ensure you keep this cover clean at all times by wiping with
a damp cloth. Do not remove/place in a dishwasher.
2. Check the oven after unpacking for any visual damage such as:
● A misaligned door
● Damage to the door
● Dents or holes in the door window and screen
● Dents in the inside
If you can see any damage do not use the oven, please call 0345 209
7461.
This microwave oven weighs approximately 10.4Kg so you must put
it on a horizontal surface that is strong enough to support this
weight.
The oven must be placed away from high temperatures and steam.
Do not put anything on the top of the microwave oven.
13
14
PRODUCT OVERVIEW
1. Safety interlock latches
2. Door assembly and window
3. Glass turntable
4. Microwave top
5. Screen display
6. Turntable coupling
7. Turntable ring
8. Control panel - buttons and dial
9. Plastic waveguide cover (do not remove)
1
2 3 4
6 7
9
5
8
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
15
MICROWAVE OVEN INSTALLATION
• Place the oven as far away from radios and televisions as
possible. Using the oven may cause interference with the
reception.
• Plug the oven into a suitable 13 amp mains socket, make
sure the voltage is the same as on the rating label (do not use
extension cables or mains socket adaptors.)
• The microwave oven should be used freestanding only and must
not be built-in or used in a cabinet.
• Select a level surface that provides enough space for the outlet
vents.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
16
MICROWAVE OVEN INSTALLATION
DO NOT obstruct
the ventilation
from the microwave
30cm
7.5cm
7.5cm
7.5cm
Min85cm
WARNING:
DO NOT install the oven over a cooker or other heat or steam
producing appliance as this will damage the microwave oven.
The minimum installation height is 85cm.
A minimum clearance of 7.5cm is required between the oven and
any adjacent walls. Leave a minimum clearance of 30cm above the
oven.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
STEP 1) The turntable coupling should slot into the centre of microwave
STEP 2) T he turntable ring slots into the indents in the middle
STEP 3) The glass tray should align with the turntable coupling
17
TURNTABLE INSTALLATION
• Before first use, check that any securing tape and all packaging
has been removed from the glass tray and turntable ring
assembly.
• These parts must never be restricted from rotating.
• Never place the glass tray upside down.
• To assemble the turntable, follow the steps below in number
order.
18
TURNTABLE INSTALLATION
The glass tray, turntable ring, and turntable coupling assembly
must always be used during cooking (as shown below).
• Do not place the food directly onto the glass tray, always place
on or in suitable microwaveable cookware.
Please check that crockery is microwave safe before using.
• If the glass tray or turntable ring assembly has been
damaged in any way, contact Product Care using the below:
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
19
CONTROL PANEL
Screen Display
Cooking time, power, action
indicators, and clock time are
displayed.
Power
Press this button a number of times
to set a cooking power level.
Express
Press to automatically add 30
seconds to the cooking time, up to
10 minutes.
Pre-set/Defrost/Clock
Press to set a pre-set cooking
programme, defrost or hold for
3 seconds to set clock.
Start
Press to start the cooking process
once you have selected a setting.
Pause/Cancel
Press once to pause a cooking cycle or
twice to cancel and clear it.
Auto Cooking, Time Weight Dial
Turn to select food you want to cook
from the auto menu, or to select
weight for defrost, or time for normal
microwave power cooking. Confirm
using the Start button.
20
HOW TO USE THE MICROWAVE
Turn on the power
Connect the main plug into a suitable 13amp mains socket.
Note: Make sure the voltage is the same as on the rating label located on the
back of the microwave (do not use extension cables or mains socket
adaptors.)
The microwave oven will flash and beep once. The display will flash until
you set the time.
Setting the clock (24 hour)
For example, if you want to set the time to 08:30 (am:)
1. Press and hold the 'Pre-Set/Defrost/Clock' button. The display will
show '0:00', and the clock symbol will be displayed.
2. Turn the 'Auto Cooking, Time Weight' dial clockwise until the
display shows '8:'. Press the ‘Pre-Set/Defrost/Clock’ button to
confirm.
3. The display will show '8:00' and the clock symbol will continue to
flash.
4. Set the minutes by turning the 'Auto Cooking, Time Weight’ dial
clockwise until the display shows '08:30'. Press the 'Pre-
Set/Defrost/Clock' button to confirm.
The clock is now set, thecolon will continue to flash and the 'Clock'
symbol will stay lit.
Note: If you do not turn the dial and press the Clock button to confirm the
time fairly quickly, the microwave will default to the time currently set on
the screen.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
21
HOW TO USE THE MICROWAVE
Microwave cooking
Once you have correctly installed the unit, turned on the power and set the
clock, you are ready to start cooking.
Your microwave has 5 power levels, the lowest at 20%, then 40%, 60%, 80%,
up to 100% (or full power). Most recipes are cooked on full power – this
should be indicated on the packaging of microwavable food.
1. To select a power level, press the ‘Power’ button.
• When pressed once the screen display will show ‘100P’ (100% power)
and a ‘H’ will be displayed to indicate High power.
• When pressed twice the screen display will show ‘80P’ (80% power) and
a ‘M.H’ will be displayed to indicate Medium High power.
• When pressed three times the screen display will show ‘60P’ (60%
power) and a ‘M’ will be displayed to indicate Medium power.
• When pressed four times the screen display will show ‘40P’ (40% power)
and a ‘M.L’ will be displayed to indicate Medium Low power.
• When pressed five times the screen display will show ‘20P’ (20% power)
and an ‘L’ will be displayed to indicate Low power.
2. Once you have selected your microwave power you can turn the 'Auto
Cooking, Time Weight' dial clockwise to set the cooking time desired.
3. Press the ‘Start’ button to commence cooking.
The maximum cooking time is 60 minutes. To add more time during cooking,
simply turn the 'Auto Cooking, Time Weight' dial clockwise.
Do not operate the oven empty, this can cause irreparable damage.
Pausing cooking
If you want to pause the cooking to turn over or stir contents, simply open the
door, then close again and press the ‘Start’ button to continue the cycle.
If you wish to stop cooking with time left on the display, take out the
contents, close the door and press the ‘Pause/Cancel’ button twice to clear.
22
HOW TO USE THE MICROWAVE
Auto reminder
When cooking has finished the microwave will beep three times and the
screen display will flash. ‘End’ will be displayed to indicate that the
microwave has stopped operating and prompt you to take out your food.
If you do not press the ‘Pause/Cancel’ button the ‘beep’ will continue to
sound 3 times at 3 minute intervals.
Express function
For quick and easy microwave cooking, you can press the ‘Express’ button to
automatically add 30 seconds of cooking time. This can be pressed multiple
times for cooking up to 10 minutes on full power.
Defrost function
Ensure food is thoroughly defrosted before starting the cooking process.
To defrost food there are 3 settings to choose from:
The microwave generally penetrates 4cm into most foods.
For even defrosting results, ensure you turn the food over during the cycle.
Defrosting generally takes longer than the cooking time of food.
Defrosted food should be consumed as soon as possible, do not put it back in
the fridge or freeze again.
Continue to the next page to go through defrosting steps.
Defrost Setting Suitable For
d.1 Meat, weight range 0.1-2.0kg
d.2 Poultry, weight range 0.2-3.0kg
d.3 Seafood, weight range 0.1-0.9kg
23
HOW TO USE THE MICROWAVE
Defrosting example
As an example, to defrost 0.4kg of poultry:
1. Press the ‘Pre-Set/Defrost/Clock’ button – ‘d. 1’ will be displayed with
‘DEF’ at the top. Press again to display ‘d.2’
2. Turn the 'Auto Cooking, Time Weight' dial clockwise until you reach the
desired weight ‘0.4’
3. To commence defrosting, press the ‘Start’ button.
4. Half way through the defrosting cycle, three beeps will sound to prompt
you to turn over the food. Open the door and turn over the food.
5. Close the door and press the ‘Start’ button to continue defrosting.
Auto cooking function
As a digital microwave, the RHMD702 features a default cooking menu,
convenient for simple cooking. If the colon on the display is flashing you are
able to activate the auto menu by turning the 'Auto Cooking, Time Weight'
dial clockwise.
This will display: ‘A1 – A8’
You will need to use your discretion regarding food type, temperature and
weight as times may vary - below is a guideline for each auto cooking setting:
Display Setting Food Type Method
A.1 Popcorn
For a bag of corn, weighing
approx.
85g. If the corn decreases popping
speed to one pop every couple of
seconds, press ‘Pause/Cancel’ to stop.
A.2 Popcorn
Same as above but for approx. 100g.
A.3 Pizza
Warm a piece
of fridge chilled pizza of
approx. 150g
A.4 Beverage
Heat a cup of
approx. 250ml liquid.
Make sure to use a wide top cup.
24
HOW TO USE THE MICROWAVE
Once you have turned the dial to select the appropriate setting, press the
‘Start’ button to commence cooking.
Make sure you monitor cooking progress as times can vary.
Pre-set cooking function
You can set your microwave to start cooking at a pre-set time, without the
need to be present to input the programmes. Make sure your food is in the
microwave and prepared when you programme the pre-set function.
Note: the clock must set for the pre-set function to work, please see clock
setting instructions if required.
Pre-set cooking function example
If the current time is, say, 12:30 and you want the microwave to cook on full
power for 9 and a half minutes at 14:20:
1. Select the cooking power by pressing the ‘Power’ button. When
pressed once, the screen display will show ‘100P’ (100% power) and a ‘H’
will be displayed to indicate High power.
Display Setting Food Type Method
A.5 Beverage
Heat a cup of approx. 500ml liquid.
Make sure to use a wide top cup.
A.6 Potato
To cook potato slices, cut into approx.
5mm width and length, to total weight
of approx. 450g. Place the slices on a
film covered dish to prevent water loss.
A.7 Potato Same as above but for approx. 650g.
A. 8 Fish
To steam approx. 450g fish. Wash and
remove scales, and make slits in the
skin. Put the fish on a shallow dish,
season and cover with a thin layer of
film to prevent water loss. Stand for 2
minutes once cooked.
25
HOW TO USE THE MICROWAVE
2. Turn the 'Auto Cooking, Time Weight’ dial clockwise to the amount of
cooking time required – 9:30.
3. Press and hold the 'Pre-Set/Defrost/Clock' button for approximately 3
seconds to confirm the pre-set state.
4. Set the start time (14:20) by first changing the hour time and pressing
the 'Pre-Set/Defrost/Clock‘ button, then secondly setting the minute
time and pressing the 'Pre-Set/Defrost/Clock' button.
5. It is now activated and the cooking will commence at 14:20.
Multi-sequence cooking function
For some recipes, results may be better if you wish to cook on different
power levels for different times, for one dish.
For example, if you wanted to cook for 3 minutes on full power followed
by 9 minutes on 20% power:
1. Press the ‘Power’ button once to select 100P.
2. Turn the 'Auto Cooking, Time Weight’ dial clockwise to 3:00.
3. Press ‘Power’ button five times to select 20P.
4. Turn the 'Auto Cooking, Time Weight’ dial clockwise to 9:00.
5. Press the ‘Start’ button to commence cooking.
Note: When the 3 minutes at 100P are up the 9 minutes at 20P will start
automatically. A maximum of 4 sequences can be set for one dish.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
26
HOW TO USE THE MICROWAVE
Child lock function
The child lock function is ideal to stop children from altering cooking times if
unsupervised. No buttons will function in this mode.
To set the lock, press and hold the ‘Pause/Cancel’ button for 3 seconds.
The lock is now functional.
To cancel the lock, again press and hold the ‘Pause/Cancel’ button for 3
seconds.
Utensil information
• Do not use metal pans or dishes with metal handles.
• Do not use anything with a metal trim.
• Do not use paper-covered wire twist-ties on plastic bags.
• Do not use melamine dishes as they contain a material which will absorb
microwave energy. This may cause the dishes to crack or burn, and will
slow down the cooking speed.
• Use only cookware that is approved to be used in a microwave oven.
• Do not cook using a container with a restricted opening, such as bottles, as
they may explode.
• Do not heat baby bottles with the teat left on. Remove it if replacing the
bottle back into the oven.
• Only use thermometers that are approved for microwave ovens.
• Do not use the microwave oven for heating utensils.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
Defrosting tips
Microwaves penetrate around 4cm into most food. To maximize defrosting
effectiveness follow the below guidelines.
1. For thick foods, turn regularly during operation in order to defrost evenly.
2. If food weighs over 500g, it is advised to turn at least 2 times.
3. Defrosted food should be consumed as soon as possible, it is not
advisable to put back into the fridge or freeze again.
Cooking tips - The following may affect cooking results:
Food arrangement
If possible, thicker bits of food should be placed around the outside of the
dish and the thinner parts toward the centre, spread out as evenly as
possible. Do not overlap food if possible as this could result in uneven
cooking results.
Cooking length
If you are unsure of cooking times it is advisable to start with a short
cooking time and monitor cooking progress before adding further time.
Overcooking could lead to a risk of fire. Ensure food is cooked thoroughly
before consuming.
Cooking food evenly
Foods such as meat should be turned frequently to ensure more even
cooking results. If the food is liquid based, stirring during the cooking time is
advisable.
Allow standing time
When the microwave has stopped cooking, leave the food to rest for an
adequate length of time to allow for cooking completion and cooling.
27
COOKING TIPS
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
28
CLEANING THE MICROWAVE
• Before you clean the oven, turn it off and unplug it.
• Keep the inside of the oven clean. When food or liquids stick to the oven
walls, wipe with a damp cloth. We recommend that you do not use harsh
detergent or abrasives.
• On the right hand side wall of the cavity is the waveguide cover, microwaves
are passed through this to enable your food to cook. It is important that this
waveguide cover is kept clean at all times. To do this wipe with mild
detergent and water, then dry.
• You should clean the outside of the oven with a damp cloth. Do not allow
water to seep into the ventilation openings.
• Do not allow the control panel to become wet. Clean with a soft, damp
cloth. Do not use detergents, abrasives or spray-on cleaners on the control
panel.
• If steam builds up inside or around the outside of the oven door, wipe with
a soft cloth. This may happen when the microwave oven is used in humid
conditions.
• Regularly remove the glass turntable to clean it, and wash it in warm soapy
water. Regularly clean the turntable support and oven floor. Simply wipe the
bottom surface of the oven with mild detergent and water, then dry. You
can wash the turntable support in mild soapy water.
• When removing the turntable support of the oven, make sure you put it
back properly.
• If the inside of the oven smells, put a cup of water with the juice and skin of
one lemon in a deep microwave bowl. Microwave it for three minutes, wipe
thoroughly and then dry with a soft cloth.
Problem Potential reason
Potential solution
If the
microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is plugged in securely
into
the mains
and the plug is switched on. If it is not, remove the plug
from the socket, wait 10 seconds and plug it in again
securely.
2. Plug is not working
The plug socket that the microwave is plugged into may
have become faulty. Plug the microwave into another
known good plug socket, ensure that the socket is
turned on and check if the microwave now works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/tripped
fuse
Check the plug for a blown circuit fuse or a tripped main
circuit breaker. If these seem to be working properly,
test the socket with another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is
within its warranty period, then
the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
If the
microwave
power will not
work
1. Door is not closed
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
2. The power has not
been set/the timer dial
has not been turned.
Set the microwave power by pressing the ‘Power’
button. Select the time by turning the dial and pressing
‘Start’ to confirm.
Not heating
Magnetron not working
The component that produces the microwaves is called
a magnetron, if food is not being heated or is 'luke'
warm then it is likely this component has developed a
fault. If the microwave is within its warranty period,
please contact customer services for further advice or
take the microwave back to the retailer it was purchased
from for a refund or replacement.
29
PROBLEM SOLVING
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you can stop the interference by moving the
radio, TV or equipment as far away from your microwave oven as possible.
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
30
PROBLEM SOLVING
Problem Potential reason Potential solution
Sparking
1. Burnt on food
debris
Spillages or splashes can burn and catch fire, all food that is
put into the microwave should be appropriately covered. All
spillages or splashes must be cleaned, and all areas of
microwave cleaned after each use. Burnt
on food debris in
the microwave, on the waveguide and the behind the
waveguide can cause the microwave to 'spark'. This is
because burnt on debris can be focused on by the
microwaves and spark. Microwaves must be thoroughly
cleaned after every use to ensure no food is burnt on to any
part of the microwave. If the microwave does 'spark' the
waveguide
must be disposed, the microwave must
be cleaned
thoroughly and then contact customer services for a
replacement
waveguide. The replacement waveguide
should
be fitted and the microwave should operate normally.
However, if the microwave 'sparks' again on first use (after
the waveguide has been replaced and the microwave
cleaned,)
please contact customer services for further
advice.
2. Metal or foil
No metal or foil should be put inside a microwave as it can
cause 'sparking' which can damage the microwave.
The
only
metal accessories that should be used inside the microwave
are the ones supplied by the manufacturer.
3. Pressure build up in
food
Food with none porous skins (potatoes for example), must be
pierced to allow steam to escape. As the build up of pressure
can cause food to burst and create a 'fire hazard‘.
Heat spots
Operated empty or
with no moisture
Microwaves cannot be run empty, microwaves need moisture
to operate
correctly. If
microwaves are operated empty or are
used to heat up plates (this
is not
permitted), the microwaves
can focus on a single point inside the microwave. This can
cause a heat spot, which can cause the area to become
deformed, warped or start to melt. If microwaves are
operated empty or to heat up foreign objects this will void
the warranty.
31
PROBLEM SOLVING
Problem Potential reason Potential solution
Condensation
or excess
water
1. Food that is being
cooked
By the very nature of how a microwave works, it ‘excites’
the water molecules in the food it is heating, causing them
to move about and generate heat from within the food.
Often when the food heats up it reaches the point where
steam is released. Dependant on the food type being
heated (and its water content level), the length of time
being heated for –and so the amount of steam generated –
it is inevitable that some of the steam will condense and
form back into water droplets within the microwave cavity.
This can usually be found on the inner walls or most
commonly on the back of the glass door. If not cleaned up,
these droplets can start to form small ‘pools’ of water.
2. Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
microwave to
overheat. The installation instructions
in the
instruction manual must be followed or the warranty will
be void.
Paint damage/
peeling
Maintenance
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was
purchased
from for a
refund or replacement
Light not
working
Bulb not working
Due to the construction of microwaves and certain
'dangerous' components
inside, the
light bulb can only be
changed by a qualified service
engineer. If
the microwave is
within its warranty period, please contact customer
services for further advice or take the microwave back to
the retailer it was purchased from for a refund or
replacement
Over heating
Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
microwave to overheat
. The installation
instructions in the
manual must be followed or the warranty will be void.
Too noisy
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed correctly on
the turntable and is not hitting the walls/doors of the
microwave during operation.
2. Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for the
microwave and that they are not hitting the walls/door of
microwave during operation.
32
PROBLEM SOLVING
Problem Potential reason
Potential solution
Door not
shutting/
locking
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed correctly on
the turntable and is not stopping the door from shutting
correctly.
2. Latches have become
deformed
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was
purchased
from for a
refund or replacement.
Turntable not
rotating
1. Turntable coupling
not fitted or tape not
removed
Check that the turntable coupling is fitted
correctly
and the
transportation tape has been removed.
2. Turntable roller ring
not fitted or fitted
incorrectly
Check that the
coupling has
be placed under the turntable
and that it is position correctly.
3. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed correctly on
the turntable.
4. Turntable has
developed a fault
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was
purchased from
for a
refund or replacement.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
33
GUARANTEE & CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team on 0345 209 7461
Monday – Friday: 8am-8pm & Saturday: 9am – 1pm,
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original
proof of purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended
use.
• This warranty does not cover wear and tear, damage, misuse
or consumable parts.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
34
SPARE PARTS
Glass turntable
Turntable ring
To check the availability of the following spare parts, simply contact
our friendly Customer Services team using the details provided at the
bottom of this page.
Turntable coupling
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
35
CONNECTION TO THE MAINS SUPPLY
WARNING- THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of
220-240V~ 50Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, refer to customer
services.
Important: The wires in the mains lead are coloured in
accordance with the following code:
GREEN/YELLOW – EARTH
BLUE - NEUTRAL
BROWN – LIVE
36
CONNECTION TO THE MAINS SUPPLY
For UK use only – PLUG
• As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
• The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.
• The BLUE wire is the NEUTRAL and must be connected to
the terminal marked with the letter N or coloured BLACK.
• The BROWN wire is the LIVE wire and must be connected to
the terminal marked with the letter L or coloured RED.
• Always ensure that the plug cord grip is fastened correctly.
• If a 13A (BS1363) fused plug is used it must be fitted with a
13amp fuse conforming to BS1362 and be BSI or ASTA approved.
If the fuse cover is lost the plug must not be used until a
replacement is obtained from an electrical supplier.
If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
37
NOTES
38
NOTES
39
NOTES
Produced for:
Argos
Home Retail Group PLC
Milton Keynes
MK9 2NW
40
This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is
marked on a product/batteries, it means that the product/batteries should not be
disposed of with your general household waste. Only discard
electrical/electronic/battery items in separate collection schemes, which cater for the
recovery and recycling of materials contained within. Your co-operation is vital to ensure
the success of these schemes and for the protection of the environment. For your
nearest disposal facility, visit www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter the instruction manual
without prior notice.
For Customer Services & Spare
Parts please call: 0345 209 7461
Opening times: Monday - Friday
8am – 8pm & Saturday 9am –1pm
Or visit us at
www.productcare.co.uk
Revision 12
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