Congratulations on purchasing our Russell Hobbs 20L Electronic Microwave Oven. Each unit is
manufactured to ensure safety and reliability. Before using this appliance for the first time,
please read the instruction manual carefully and keep it for future reference.
FEATURES OF THE RUSSELL HOBBS 20L ELECTRONIC MICROWAVE
OVEN
20L capacity
Digital LED display with clock
Power output: 700W
5 power levels
Programmable multi-stage cooking
8 Auto menus: popcorn >=85g, popcorn >=100g, Pizza, Beverage >=250ml, Beverage
>=500ml, Potato =>0.85kg, Potato =>0.65kg and Fish
60 minute cooking timer with end signal
Defrost by weight
With quick start and delay start functions
Elegant mirror finish front
Stainless steel control panel
245mm glass turntable diameter
Easy to use pull handle door
Unit dimensions: 424 x 263 x 353mm
Unit weight: 10.5kg
Child lock function
For domestic use only
IMPORTANT SAFEGUARDS
When using any electrical appliance, basic safety precautions should always be followed
including the following:
1. Please read the instructions carefully before using any appliance.
2. Always ensure that the voltage on the rating label corresponds to the mains voltage in your
home.
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3. Incorrect operation and improper use can damage the appliance and cause injury to the
user.
4. The appliance is intended for household use only. Commercial use invalids the warranty
and the supplier can not be held responsible for injury or damage caused when using the
appliance for any other purpose than that intended.
5. Avoid any contact with moving parts.
6. Close supervision is required when any appliance is used near or by children or invalids.
7. Check the power cord and plug regularly for any damage. If the cord or the plug is
damaged, it must be replaced by the manufacturer or a qualified person in order to avoid an
electrical hazard.
8. Do not use the appliance if it has been dropped or damaged in any way. In case of damage,
take the unit in for examination and/or repair by an authorised service agent
9. Do not operate the oven when empty.
10. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly
or if it has been damaged or dropped. If the supply cord is damaged, it must be replaced by
the manufacturer or its service agent or a similarly qualified person in order to avoid a
hazard.
11. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
12. WARNING: Only allow children to use the oven without supervision when adequate
instructions have been given so that the child is able to use the oven in a safe way and
understands the hazards of improper use.
13. Do not operate the microwave unit without any food contents inside the cavity.
14. To reduce the risk of fire in the oven cavity:
When heating food in a plastic or paper container, check the oven frequently in terms of the
possibility of ignition.
Remove wire twist-ties from paper or plastic bags before placing the bag in oven.
If smoke is observed, switch off or unplug the appliance and keep the door closed in order
to stifle any flames.
Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils
or food in the cavity when not in use.
WARNING: Liquid or other food must not be heated in sealed containers since they are able
to explode.
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15. Microwave heating of beverages can result in delayed eruptive boiling, therefore care has
to be taken when handling the container.
16. Do not fry food in the oven. Hot oil can damage oven parts and utensils and even result in
burns.
17. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens
since they may explode even after microwave heating has ended.
18. Pierce foods with heavy skins such as potatoes, whole squashes, apples and chestnuts
before cooking.
19. The contents of feeding bottles and baby jars should be stirred or shaken and the
temperature should be checked before serving in order to avoid burns or scalding.
20. Cooking utensils may become hot because of heat transferred from the heated food.
Potholders/ oven gloves may be needed to handle the utensil.
21. Utensils should be checked to ensure that they are suitable for use in microwave oven.
22. WARNING: It is hazardous for anyone other than a trained person to carry out any service
or repair operation which involves the removal of any cover which gives protection against
exposure to microwave energy.
23. This product is Group 2 Class B ISM equipment. The definition of Group 2 which contains
all ISM (Industrial, Scientific and Medical) equipment in which radio-frequency energy is
intentionally generated and/or used in the form of electromagnetic radiation for the
treatment of material, and spark erosion equipment. For Class B equipment is equipment
suitable for use in domestic establishments and in establishments directly connected to a
low voltage power supply network which supplies buildings used for domestic purpose.
24. Never immerse the unit in water or any other liquid for cleaning purposes.
25. Remove the plug from the socket by gripping the plug. Do not pull on the cord to disconnect
the appliance from the mains. Always unplug the unit when not in use, before cleaning or
when adding or removing parts.
26. The use of accessory attachments that are not recommended or supplied by the
manufacturer may result in injuries, fire or electric shock.
27. A short cord is provided to reduce the hazards resulting from becoming entangled in or
tripping over a longer cord.
28. Do not let the cord hang over the edge of a table or counter. Ensure that the cord is not in a
position where it can be pulled on inadvertently.
29. Do not allow the cord to touch hot surfaces and do not place on or near a hot gas or electric
burner or in a heated oven.
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30. Do not use the appliance on a gas or electric cooking top or over or near an open flame.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY
Do not attempt to operate this oven with the door open since open door
operation can result in harmful exposure to microwave energy. It is important
not to break or tamper with the safety interlocks.
Do not place any object between the oven front face and the door or allow soil
or cleaner residue to accumulate on sealing surfaces.
31. Use of an extension cord with this appliance is not recommended. However, if it is
necessary to use an extension lead, ensure that the lead is suited to the power
consumption of the appliance to avoid overheating of the extension cord, appliance or plug
point. Do not place the extension cord in a position where it can be pulled on by children or
animals or tripped over.
32. This appliance is not suitable for outdoor use. Do not use this appliance for anything other
than its intended use.
33. DO NOT carry the appliance by the power cord.
34. Do not leave this appliance unattended during use. Always unplug the unit when not in use
or before cleaning.
35. Always operate the appliance on a smooth, even, stable surface. Do not place the unit on a
hot surface.
36. Ensure that the switch is in the “Off” or “0” position after each use.
37. The manufacturer does not accept responsibility for any damage or injury caused by
improper or incorrect use, or for repairs carried out by unauthorised personnel.
38. In case of technical problems, switch off the machine and do not attempt to repair it
yourself. Return the appliance to an authorised service facility for examination, adjustment
or repair. Always insist on the use of original spare parts. Failure to comply with the above
mentioned pre-cautions and instructions, could affect the safe operation of this machine.
39. The microwave oven should not be placed in a cabinet unless it has been tested in a
cabinet.
40. Appliances are not intended to be operated by means of an external timer or separate
remote-control system.
41. The door or the outer surface may get hot when the appliance is in operation.
42. The rear surface of the appliance should be placed against a wall.
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Do not operate the oven if it is damaged. It is particularly important that the
oven door close properly and that there is no damage to the
a. Door (bent),
b. Hinges and latches (broken or loosened),
c. Door seals and sealing surfaces.
The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.
If the microwave appliance is not maintained in a good state of
cleanliness, its surface could become degraded, its lifespan affected and
could result in a possibly hazardous situation.
INSTALLATION
1. Make sure that all the packing materials are removed from the inside of the door.
2. WARNING: Check the oven for any damage, such as a misaligned or bent door, damaged
door seals and sealing surface, broken or loose door hinges and latches and dents inside
the cavity or on the door. If there is any damage, do not operate the oven and contact
qualified service personnel.
3. This microwave oven must be placed on a flat, stable surface to hold its weight and the
heaviest food likely to be cooked in the oven.
4. Do not place the oven where heat, moisture, or high humidity are generated, or near
combustible materials.
For correct operation, the oven must have sufficient airflow. Allow 20cm of space above the
oven, 30cm at back and 20cm at both sides. Do not cover or block any openings on the
appliance. Do not remove feet. To ensure that there is sufficient distance between the
microwave and the wall, it is necessary to install a distance limiter:
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Push Distance Limiter
in this direction
1)Push Distance Limiter in the given direction;
2)Make sure Clasp A is secured to Hole A;
Secure Clasp A to Hole A
Hole A
Clasp A
Hole A
Distance Limiter
3)Insert Clasp B and Clasp C into their respective square holes.
Clasp C
Clasp B
5. Do not operate the oven without a glass tray, roller support, and shaft in their proper
positions.
6. Make sure that the power supply cord is undamaged and does not run under the oven or
over any hot or sharp surface.
7. The socket must be readily accessible so that it can be easily unplugged in an emergency.
8. Blocking the intake and/or outlet openings can damage the oven.
9. Remove any protective film found on the microwave cabinet surface. Do not remove the
light brown Mica cover that is attached to the oven cavity to protect the magnetron.
10. Never place the glass tray upside down. The glass tray should never be restricted.
11. Both glass tray and turntable ring assembly must always be used during cooking.
12. All food and containers are always to be placed on the glass tray for cooking.
13. If the glass tray or turntable ring assembly cracks or breaks, contact your nearest
authorized service center.
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TURNTABLE INSTALLATION
RADIO INTERFERENCE
Operation of the microwave oven can cause interference to your radio, TV, or similar
equipment. When there is interference, it may be reduced or eliminated by taking the
following measures:
Clean the door and sealing surface of the oven.
Reposition the receiving antenna of the radio or television.
Relocate the microwave oven with respect to the receiver.
Plug the microwave oven into a different outlet so that microwave oven and receiver are on
different branch circuits.
MICROWAVE COOKING PRINCIPLES
Arrange food carefully. Place thickest areas towards outside of dish.
Watch cooking time. Cook for the shortest amount of time indicated and add more as
needed. Food severely overcooked can smoke or ignite.
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Cover foods while cooking. Covers prevent spattering and help foods to cook evenly.
COOKWARE
MICROWAVE
Heat–Resistant Glass
Yes
Non Heat–Resistant Glass
No
Heat–Resistant Ceramics
Yes
Microwave–Safe Plastic Dish
Yes
Paper Kitchen Towels
Yes
Metal Tray
No
Metal Rack
No
Aluminium Foil & Foil Containers
No
Parchment Paper
Yes
Turn foods over once during microwave cooking to speed cooking of such foods as chicken
and hamburgers. Large items like roasts must be turned over at least once.
Rearrange foods such as meatballs halfway through cooking both from top to bottom and
from the center of the dish to the outside.
UTENSILS GUIDE
The ideal material for a microwave utensil is material which is transparent. This allows
energy to pass through the container and heat the food.
A microwave cannot penetrate metal, so metal utensils or dishes with metallic trim
should not be used.
Do not use recycled paper products when microwave cooking, as they may contain
small metal fragments which may cause sparks and/or fires.
Round /oval dishes rather than square/oblong ones are recommend, as food in corners
tends to overcook.
The list below is a general guide to help you select the correct utensils:
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Plastic Wrap
Yes
Wax Paper
Yes
Containers containing metal parts
No
Metal Twist-ties
No
Paper Bags
No
Plastic Foam
No
Wood
No
PARTS DIAGRAM
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CONTROL PANEL
Set Power level
Select Auto
Defrost menu
Select express
cooking menu
Select cooking time or
weight during cooking
Set clock
Stop cooking or clear
settings
Start
Set auto cooking menu
OPERATING INSTRUCTIONS
HOW TO SET THE OVEN CONTROLS
The LED display will flash 3 times once the microwave has been plugged into a power supply.
The display will flash “ : ” , prompting you to input the cooking menu and time.
Each time a button is pressed, a beep or alert tone will sound to acknowledge the selection.
SETTING THE DIGITAL CLOCK
FOR EXAMPLE: Suppose you want to set the clock time to 8:30am.
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Microwave Power
Display
High power
100% microwave power
Applicable for quick and thorough cooking.
100P
Medium High power
80% microwave power
Applicable for medium express cooking.
80P
Medium power
60P
1. Once the oven is plugged in, switched on and ready for input, the LED display will show
“ : ”.
2. Press the Preset. Clock button once and the display will show “00:00”.
3. Press the Auto cooking/Time. Weight button to set the amount of hours. Once selected, the
display will show “08:00”.
4. Press the Preset. Clock button again.
5. Now press the Auto cooking/Time. Weight button to set the amount of minutes. Once
selected, the display will show “08:30”.
6. To save your selection, press the Preset. Clock button once or wait for five (5) seconds.
The time on the numbers will no longer flash.
Note:
If the clock is not programmed/ set by the user then it will not show when the microwave
is switched on.
During the process of setting the clock, if you press the Pause/ Cancel button, the oven
will revert to the previous status automatically and clear your clock selection.
MICROWAVE COOKING
This function is used for cooking and heating food. Press the Micro Power button, the LED
display will cycle through and show 100P—80P—60P—40P—20P each time it is pressed.
Microwave Power Chart:
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60% microwave power
Applicable for steaming food.
Medium Low power
40% microwave power
Applicable for defrosting food.
40P
Low power
20% microwave power
Applicable for keeping warm.
20P
Note that the longest cooking time is 60 minutes.
Example: to cook at 80P for 10 minutes
1. After power up, a colon will flash on the LED display “ : ”.
2. Select the desired microwave power by pressing the Micro Power button consecutively
until you reach “80P”.
3. Set the amount of desired cooking time that you require by pressing the Auto cooking/
Time. Weight button until you reach “10:00” .
4. Press the Instant/ Start button to start and the LED display will count down to show a
‘running’ time throughout the cooking process.
You can change the cooking time during the cooking cycle. If you have had to interrupt the
cooking cycle, for example to turn the food, press the Instant/Start button once and the cooking
process will continue. If you intend to remove the food earlier than what has been selected (e.g.
the preset time which you originally selected for cooking), you must press the Pause/Cancel
button once in order to clear your selections so as to avoid unintended operation of next time
use.
EXPRESS FUNCTION
This feature allows you to start the microwave quickly. This function will allow you to heat food
or beverages conveniently, omitting the steps of setting the ‘cooking’ time.
1. In standby mode, press the Express button to cook with 100% microwave power for a 30
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second duration. Each time you press the same button then the cooking period will
d.1
For defrosting meat, the weight range from 0.1 to 2.0 kg.
d.2
For defrosting poultry, the weight range from 0.2 to 3.0kg.
d.3
For defrosting seafood, the weight range from 0.1 to 0.9kg.
increase by 30 seconds e.g. 00:30, 01:00 and 01:30. The maximum cycle time is 01:30,
one minute and thirty seconds.
2. After choosing the desired Express cycle, press the Instant/ Start button to confirm your
selection and start the process.
During the microwave cooking cycle, you can press the Express button to increase the cooking
period of time. If using an auto cooking menu or the defrost-by weight then the cooking or
defrost period of time cannot be increased.
DEFROST (BY-WEIGHT)
The time and the defrosting power levels are adjusted automatically once the weight is
programmed in.
1. In standby mode, press the Auto Defrost button to select the type of food. The LED
display will show d.1. Each time you press this button it will cycle through the options:
d.1 d.2 and d.3
2. Press the Auto cooking/ Time. Weight button to set the defrost weight.
3. Start the defrosting process by pressing the Instant/ Start button.
4. Half way through the defrosting process, three (3 beeps) will sound. This sound is to
prompt you to turn the food over. Open the door and turn the food over. Once the door
is closed again, press the Instant/ Start button again to continue defrosting.
Note
It is necessary to turn the food during the defrost cycle in order to obtain a uniform effect.
Usually defrosting will need a longer time than that of cooking the food.
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The defrosting process can be considered complete if you are able to easily cut the food
with a knife. A microwave will normally penetrate around 4cm into most food.
Defrosted food should be consumed as soon as possible. It is not advised to put them back
into the freezer.
IN MULTI STAGE COOKING
To obtain the best cooking result, some recipes call for different cooking modes and amount of
cooking times. You can program your personalized menu by using multi-stage cooking
A maximum of four (4) stages can be set. When one has completed, the oven will begin the
next operation automatically.
For example, you would like to cook food with 100P microwave power for three (3) minutes
then 20P microwave power for nine (9) minutes. This would be considered as setting only two
(2) stages.
To program the first selection – 100P microwave for three (3) minutes.
1. Press the Micro Power button to select the power level and set it to 100P.
2. Press the Auto Cooking/ Time. Weight button to set the amount of cooking time. In this
example it will be set to 03:00.
Now program the second selection – 20P microwave for nine (9) minutes.
3. Press the Micro Power button to select the desired power level – 20P.
4. Press the Auto Cooking/ Time. Weight button to set the amount of cooking time – 09:00.
5. Start the multi-stage cooking process by pressing the Instant/ Start button.
Note
If one stage is defrosting, it should be inputted in at the first stage.
The auto cooking menu cannot be set as a selection of multi-stage cooking.
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PRESET (DELAYED START)FUNCTION
If you do not want the cooking cycle to start immediately, you can preset the cooking
menu and time. By doing this, your cooking selection will automatically start at a time
you prefer. This can be done in two steps:
1. Setting the current clock;
2. Setting the cooking menu and time.
For example, now it is 12:30. If you would like for the oven to start automatically at
100P microwave power for 9 minutes and 30 seconds but only do so at 14:20. Follow
these steps:
Step 1 – Setting the current clock
1. In standby mode, press the Preset. Clock button. The display will show “00:00”.
2. Set hours by pressing the Time. Weight button. The display will show “12:00”.
3. Press the Preset. Clock button again to confirm the hours.
4. Set the minutes by pressing the Auto Cooking/ Time. Weight button. The display
will show 12:30.
5. Press the Preset. Clock button once or wait for five (5) seconds to confirm the
selection.
Step 2 - Set the cooking menu and time
6. Select the cooking power by pressing the Micro Power button. The display will
show 100P.
7. Press the Auto Cooking/ Time. Weight button to set the amount of cooking time
required. The display will show 09:30
8. Press and hold the Clock button for three (3) seconds to return to the current
clock.
9. Set the time you expect to start. Repeat the steps 2-4.
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10. Press the Clock button to confirm the delayed start menu. Now the program has
Display
Type
Method
A.1
Popcorn
Suitable for a bag of corn at approximate weight 85g.
If the ‘popping’ speed has decreased to one (1) pop
per two (2) second interval then the popcorn is
probably ready. Press the Pause/ Cancel button to
stop the microwave and popping process.
A.2
Popcorn
Same as A.1 except 100g weight.
A.3
Pizza
Warm a piece of chilled pizza of 0.15kg.
A.4
Beverage
Heating a cup of 250 ml liquid. The liquid
temperature is about 5-10℃. Use a big mouthed cup
and do not seal it.
A.5
Beverage
Heating a cup of 500 ml liquid. The liquid
been activated and the cooking process with start at 14:30 in the afternoon.
11. You may check the starting time at any time by pressing the Clock button.
Note: The digital clock must be set/ programmed by the user. If it is not set/ programmed, then
the delay start function will not work.
AUTO COOKING MENU
The oven has a default auto cooking menu for simple operation.
During standby mode, press the Auto Cooking button and the LED display will cycle
options as follows: A.1,A.2 …… A.8
Start the cooking process by pressing the Instant/ Start button. The LED display will
count down to show the ‘running’ time.
Choose the appropriate menu according to the food type and weight. Strictly observe the
directions the table below.
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temperature is about 5-10℃. Use a big mouthed cup
and do not seal it.
A.6
Potato
Use to cook strips of potato chips. Ensure that they
are cut into 5mm width, height and length. The total
weight should be at about 0.45kg. Place the strips on
a large dish and cover the dish with a thin film to
prevent water loss.
A.7
Potato
Same as A.6 except the weight of potato strips are
about 0.65kg.
A.8
Fish
Suitable for steaming a fish of 0.45kg. After the fish
has been washed and scales removed, make slits on
the skin of the fish. Put the fish on a shallow dish of
22-27cm in diameter. Sprinkle lightly with some
herbs and spices. Cover the dish with a thin film to
prevent water loss. After cooking, let it settle/ stand
for 2 minutes.
The ambient temperature of food before cooking should be at approximately 20-25°C.
Higher or lower temperatures of the food before cooking would require an increase or
decrease of cooking time.
The temperature, weight and shape of food will largely influence the cooking effect. If
any differences have been found in relation to the factors noted on the above table, you
will need to adjust the cooking time for best results.
CHILD LOCK
Use the Child Lock feature to prevent unsupervised operation of the microwave by children. All
the buttons will be rendered inoperable in this mode.
To set the CHILD LOCK: Press and hold the Pause/ Cancel button for about three (3) seconds.
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The display will show OFF.
Normal
Dim oven light
During cooking with low microwave power,
the oven light may become dim. It is
normal.
Steam accumulating on door/ hot air out of
vents
Foods may generate steam during the
cooking process. Most steam will escape
via the vents however some may
accumulate on the oven door. This is
normal.
Trouble
Possible Cause
Remedy
Microwave does not start up
(1) Power cord not
plugged in correctly
Unplug. Then plug in again
after 10 seconds
(2) Fuse blowing or circuit
breaker works
Replace the fuse or reset the
circuit breaker (repaired by
Home of Living Brands (Pty)
Ltd. Service Department)
To cancel the CHILD LOCK: Press and hold the Pause/ Cancel button for about three (3)
seconds. The display will revert to normal.
GETTING TO KNOW YOUR NEW MICROWAVE
Once the cooking/ defrost selection has finished, the LED display will show the words “End”
and three beeps will sound to prompt you that the process has completed and to take out the
food or drink. If you do not press the Pause/Cancel button once or open the door, the beep will
sound at an interval of every three (3) minutes.
TROUBLE SHOOTING
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(3) Trouble with the power
outlet
Test the power outlet with
other electrical appliances
Microwave does not heat
(4) The door is not closed
properly
Close the door well
Glass turntable makes noise
when microwave is in
operation
(5) Dirty roller and cavity
bottom
Refer to “Cleaning and
Maintenance” section of the
instruction manual to clean
dirty or soiled parts.
According to the Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should
be separately collected and treated. If at any time you need to dispose of this product, please
do NOT dispose of this product with household waste. Please send this product to WEEE
collecting points where available.
CLEANING AND MAINTENANCE
This appliance is for household use only and is not user-serviceable.
Do not open or change any parts by yourself. Please refer to a qualified electrical
service department or return to the supplier if servicing is necessary.
Turn off the oven and remove the power plug from the wall socket before cleaning.
Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven
walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty.
Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the
door surface.
The outside surfaces should be cleaned with a damp cloth. To prevent damage to the
operating parts inside the oven, water should not be allowed to seep into the ventilation
openings.
Wipe the door and window on both sides as well as the door seals and adjacent parts
frequently with a damp cloth to remove any spills or spatters. Do not use abrasive
cleaner.
Do not allow the control panel to become wet. Clean with a soft, damp cloth. When
cleaning the control panel, leave oven door open to prevent oven from accidentally
turning on.
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If steam accumulates inside or around the outside of the oven door, wipe with a soft
cloth. This may occur when the microwave oven is operated under high humidity
condition. And it is normal.
It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in warm
soapy water or in a dishwasher.
The roller ring and oven floor should be cleaned regularly to avoid excessive noise.
Simply wipe the bottom surface of the oven with mild detergent. The roller ring may be
washed in mild soapy water or dishwasher. When removing the roller ring from cavity
floor for cleaning, be sure to replace in the proper position.
Remove odors from your oven by combining a cup of water with the juice and rind of
one lemon in a deep microwaveable bowl, microwave for 5 minutes. Wipe thoroughly
and dry with a soft cloth.
When it becomes necessary to replace the oven light, please consult a dealer to have it
replaced.
The oven should be cleaned regularly and any food deposits removed. Failure to
maintain the oven in a clean condition could lead to deterioration of the surface that
could adversely affect the life of the appliance and possibly result in a hazardous
situation.
Please do not dispose this appliance into the domestic rubbish bin; it should be
disposed to the particular disposal center provided by the municipalities.
Do not use bleach or other abrasive substance or solvents to clean your appliance as it
can be damaging to the finish.
STORING THE APPLIANCE
Unplug the unit from the wall outlet and clean all the parts as instructed above. Ensure
that all parts are dry before storing.
Store the appliance in its box or in a clean, dry place.
Never store the appliance while it is still wet or dirty.
Never wrap the power cord around the appliance.
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SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating correctly,
please check the following:
You have followed the instructions correctly
That the unit has been wired correctly and that the wall socket is switched on.
That the mains power supply is ON.
That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the
problem and you need to return the appliance, make sure that:
The unit is packed carefully back into its original packaging.
Proof of purchase is attached.
A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an authorised service
agent, in order to avoid any hazard. If service becomes necessary within the warranty period,
the appliance should be returned to an approved Amalgamated Appliance (Pty) Ltd service
centre. Servicing outside the warranty period is still available, but will, however, be chargeable.
CHANGINGTHEPLUG
Should the need arise to change the fitted plug, follow the instructions below.
This unit is designed to operate on 230V~240V current only. Connecting to other power
sources may damage the appliance. Connect a three-pin plug as follows:
The wires in this mains lead are coloured in accordance with the following code:
Green/Yellow = Earth
Blue = Neutral
Brown = Live
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IN THE EVENT OF A CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.
W A R R A N T Y
1.Home of Living Brands (Pty) Limited warrants to the original purchaser of this product (“the
customer”) that this product will be free of defects in quality and workmanship which under
normal personal, family or household use and purpose may manifest within a period of 1
(one) year from the date of purchase (“warranty period”).
2.Where the customer has purchased a product and it breaks, is defective or does not work
properly for the intended purpose, the customer must notify the supplier from whom the
customer bought the product (“the supplier”) thereof within the warranty period. Any claim
in terms of this warranty must be supported by a proof of purchase. If proof of purchase is
not available, then repair, and/or service charges may be payable by the customer to the
supplier.
3. The faulty product must be taken to the supplier's service centre to exercise the warranty.
4. The supplier will refund, repair or exchange the product in terms of this warranty subject to
legislative requirements. This warranty shall be valid only where the customer has not
broken the product himself, or used the product for something that it is not supposed to be
used for. The warranty does not include and will not be construed to cover products
damaged as a result of disaster, misuse, tamper, abuse or any unauthorised modification
or repair of the product.
5.This warranty will extend only to the product provided at the date of the purchase and not
to any expendables attached or installed by the customer.
6.If the customer requests that the supplier repairs the product and the product breaks or
fails to work properly within 3 (three) months of the repair and not as a result of misuse,
tampering or modification by or on behalf of the customer, then the supplier may replace
the product or pay a refund to the customer.
7.The customer may be responsible for certain costs where products returned are not in the
original packaging, or if the packaging is damaged. This will be deducted from any refund
paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD
www.homeoflivingbrands.com
011 490-9600 (Jhb)
031 792-6000 (Dbn)
021 552-5161 (CT)
www.russellhobbs.co.za
www.facebook.com/RussellHobbsSA
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