Russell Hobbs RHCM47 Instructions And Warranty

INSTRUCTIONS AND WARRANTY

MODEL NO. RHCM47

RUSSELL HOBBS CAFFÈ MILANO

ONE TOUCH ESPRESSO AND CAPSULE MACHINE

Congratulations on purchasing your Russell Hobbs One Touch Espresso and Capsule Machine.

Each unit is manufactured to ensure safety and reliability. Before using this appliance for the first

time, please read the instruction manual carefully and keep it for future reference.

FEATURES OF THE RUSSELL HOBBS ONE TOUCH ESPRESSO AND CAPSULE
MACHINE

The Russell Hobbs One Touch Espresso and Capsule Machine is a barmen style coffee maker
which lets you prepare coffee with flair and just the way you like it. It is very easy to use and will
give you perfect results time and time again!

o 1360 Watts of power
o Drop down drip tray for smaller cups
o 20 bar Defond pump
o Innovative Capsule portafilter adaptor
o Flow meter to ensure an accurate coffee flow.
o Illuminated one touch operation for single cup espresso, double cup espresso,

cappuccino, latte, milk foam and self-cleaning

o Detachable milk frothing machine and transparent milk tank for easy cleaning and

storage

o 1.2L detachable transparent water tank.
o Removable drip tray with Stainless Steel cover for easy cleaning.
o Overheating and over-pressure protection.
o 1 cup and 2 cup Stainless steel coffee sieve, coffee spoon with tamper.
o For domestic use only
o 2 year warranty (1 year retail • 1 year extended upon online registration of product •

visit www.russellhobbs.co.za)

IMPORTANT SAFEGUARDS

When using any electrical appliance, basic safety precautions should always be followed including
the following:

1. Please read the instructions carefully before using any appliance.

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2. Always ensure that the voltage on the rating label corresponds to the mains voltage in your
home.

3. Incorrect operation and improper use can damage the appliance and cause injury to the
user.

4. This appliance is intended for household use only. Commercial use invalidates the warranty
and the supplier cannot be held responsible for injury or damage caused when using the
appliance for any other purpose than that intended.

5. Avoid any contact with moving parts.

6. This appliance is not intended for use by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.

7. Children should be supervised to ensure that they do not play with the appliance.

8. Check the power cord and plug regularly for any damage. If the cord or the plug is
damaged, the manufacturer or a qualified person must replace it in order to avoid an
electrical hazard.

9. Do not use the appliance if it has been dropped or damaged in any way. In case of damage,
take the unit in for examination and/or repair to an authorised service agent

10. To reduce the risk of electric shock, do not immerse or expose the unit, plug or the power
cord to water or any other liquid. Do not use it with wet hands.

11. Never immerse the unit in water or any other liquid for cleaning purposes.

12. Remove the plug from the socket by gripping the plug. Do not pull on the cord to disconnect
the appliance from the mains. Allow the unit to cool and unplug it when not in use, before
cleaning or when adding or removing parts.

13. Insert and use only original parts.

14. The use of accessory attachments that are not recommended or supplied by the
manufacturer may result in injuries, fire or electric shock.

15. A short cord is provided to reduce the hazards resulting from becoming entangled in or
tripping over a longer cord.

16. Do not let the cord hang over the edge of a table or counter. Ensure that the cord is not in a
position where it can be pulled on inadvertently.

17. Do not allow the cord to touch hot surfaces and do not place on or near a hot gas or electric
burner or in a heated oven.

18. Keep the appliance and cord away from direct radiant heat from the sun, from damp, from
sharp edges and other dangers.

19. Do not use the appliance on a gas or electric cooking top or over or near an open flame.

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20. Use on a hard, flat level surface only, to avoid interruption of airflow underneath the
appliance.

21. Use of an extension cord with this appliance is not recommended. However, if it is
necessary to use an extension cord, ensure that the cord is suited to the power
consumption of the appliance to avoid overheating of the extension cord, the appliance or
plug point. Do not place the extension cord in a position where it can be pulled on by
children or animals or tripped over.

22. This appliance is not suitable for outdoor use. Do not use this appliance for anything other
than its intended use.

23. This appliance is intended to be used in household and similar applications such as:

o Staff kitchen areas in shops, offices and other working environments;
o Farm houses;
o By clients in hotels, motels and other residential type environments;
o Bed and breakfast type environments.

24. Do not operate this appliance by means of an external timer or separate remote control
system.

25. Always be sure to place the water reservoir tightly back in the unit with its lid closed and fill
with water at or above the minimum level marking before turning the appliance ON.

26. Do not remove the porta-filter while brewing coffee. Caution should also be taken while
removing the porta-filter since the metal parts will be hot. There may also be hot water
floating on the top of the filter. Hold it only by its handle.

27. Caution should be taken when moving any appliance containing or in contact with hot
liquids.

28. Do not remove the water reservoir until the unit is turned OFF.

29. Do not remove the porta-filter at any time during the brewing process.

30. DO NOT carry any appliance by the power cord.

31. Do not leave this appliance unattended during use. Always unplug the unit when not in use
or before cleaning.

32. Do not place the unit on a hot surface.

33. It is absolutely necessary to keep this appliance clean at all times as it comes into direct
contact with food.

34. Do not touch any hot surfaces, use handles or knobs.

35. Ensure that the machine is switched off after each use

36. The manufacturer does not accept responsibility for any damage or injury caused by
improper or incorrect use, or for repairs carried out by unauthorised personnel.

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37. In case of technical problems, switch off the machine and do not attempt to repair it yourself.
Return the appliance to an authorised service facility for examination, adjustment or repair.
Always insist on the use of original spare parts. Failure to comply with the above mentioned
pre-cautions and instructions, could affect the safe operation of this machine.

38. While in use keep hands and utensils out of container to avoid injury and damage to the
frother.

39. Only fill the reservoir with clean and cold water. Never fill it with mineral water, milk or other
liquids.

40. Do not let the coffee maker operate without water to avoid damaging the heating element.

41. Never insert finger into capsule holder, to avoid injury.

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PARTS DIAGRAM

Capsule Adapter
to be placed into
the portafilter

KEY:

1. Water tank lid

2. Water tank

3. Control panel

4. Release button for milk tank

5. Milk froth dial

6. Milk tank cover

7. Lever for milk nozzle

8. Milk nozzle

9. Milk container

10. Drip tray

11. Cover for drip tray

12. Portafilter

13. Drop down tray for smaller cups

14. Coffee outlet

15. Cup warmer

16. On/Off button

17. Double espresso button

18. Red indicator light

19. Latte macchiato button

20. Self-cleaning button

21. Warm milk froth button

22. Yellow indicator light

23. Cappuccino button

24. Espresso button

Not shown:

 Small filter (1 cup of

espresso)

 Large filter (2 cups of

espresso)

 Measuring spoon/stamper

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INTRODUCTION

BEFORE FIRST USE

1. Before using your appliance for the first time, take the coffee maker out of the box and take off
any protective wrappings. REMEMBER: DO NOT LEAVE PROTECTIVE PACKAGING LYING
AROUND, AS IT COULD BE DANGEROUS AROUND INFANTS AND/OR ANIMALS.

2. Place the appliance on a dry, level surface.

3. Please refer to the “PARTS DIAGRAM” section to familiarize yourself with the coffee maker
and identify all parts of the machine.

4. Please make sure the unit is switched OFF by pressing the power button. Make sure that it is
unplugged from the electrical outlet.

5. Wipe down the machine with a damp cloth.

6. Rinse the water tank, milk container, the portafilter, the two (2) filters and the capsule adapter,
the cover and the measuring spoon.

7. Before enjoying your first cup of coffee, run the coffee making process, with coffee grounds to
clean out any residues in the machine. Do this twice.

8. DO NOT drink the coffee.

9. When the machine is first used, residual oils from production may cause the machine to
smoke or an odour to be released. This is normal and not a machine defect.

10. Clean out the machine as per the instructions in “Cleaning”

OPERATING INSTRUCTIONS

NOTE:

 Do not fill the water tank with any liquid other than water as this

will damage the machine.

 Do not fill the milk tank with any liquids other than milk or water

(Cleaning) as this will damage the machine.

 Never over fill the portafilter.

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INSERTING THE DRIP TRAY

 The drip tray can only be inserted/ removed from the machine when the milk tank is not

inserted on the machine.

 Place the cover on the drip tray, make sure that it is fitted properly.
 Slide the drip tray into the designated point on the machine.

FILLING THE WATER TANK

 Open the water tank lid (1)
 Remove the water tank using its handle
 Fill the desired amount of water (NOTE: Do not exceed the MAX mark)
 Reinsert the water tank. Ensure that the water tank is fitted correctly
 Flip the handle down.
 Close the water tank lid

FILLING THE MILK TANK

 Remove the milk tank from the machine. This is done by pushing the release button and

pulling the milk tank to the side at the same time.

 Remove the milk tank cover. This is done by pressing the release button on the side of the

milk tank cover.

 Pour the desired quantity of milk into the tank (NOTE: Do not exceed the MAX mark)
 Place the milk tank cover back in place. Make sure to hear the cover lock in place.
 Insert the milk tank back into the machine. Make sure to hear it click into place and ensure

that it is fitted correctly.

FILLING THE FILTER WITH COFFEE POWDER

 Insert the filter into the portafilter, the filter should be fitted securely into the portafilter.
 Use the measuring spoon to fill the desired amount of coffee powder into the filter.
 Press down the coffee powder using the stamper provided
 NOTE: Do not use coffee substitutes or coffee extract as this will block the sieves.

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INSERTING/ REMOVING THE PORTAFILTER

Step 1: Place the capsule into the capsule holder
Step 2: Fit the capsule holder with the capsule into the portafilter
Step 3: Install the portafilter as per instructions above

 Insert the portafilter into the machine so that the two (2) locking lugs on the portafilter sit in

the recesses which are provided for them on the machine. Twist the portafilter
anticlockwise to secure it.

 To remove the portafilter from the machine, turn it in a clockwise direction. Then pull

downwards.

 To remove the used coffee powder, tap the portafilter against the edge of a dustbin or bowl.

The compressed powder should fall out. Dispose of the used coffee grounds in an
environmentally friendly manner.

 Remember not to throw the filter/sieve away

USING THE CAPSULE ADAPTER

CUP WARMER

 The machine features a cup warmer which is heated

automatically when the machine is switched on.

 Place the cups that need to be warmed onto the cup warmer for

approx. 5 -10 min.

SWITCH ON

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 Press the power button (16) to switch on the machine and preheat the water. The control

panel flashes during the heating process.

 When the machine is first switched on, the red control lamp (18) flashes and you will hear

two beeps several times in succession to indicate that the machine is not yet ready for
operation.

PREPARATION

NOTE:

 Do not operate the machine without water. If this does happen, the

machine issues an error message (several beeps in succession)
(see the “Troubleshooting” chapter).

 Never use the machine without a suitable container below the

coffee outlet and the milk nozzle.

Espresso / Double Espresso

 Fill the water tank (2) as described above.
 Insert the desired filter/sieve (1cup or 2 cups) into the portafilter (12) as described above.
 Fill the filter with coffee powder
 Insert the portafilter into the machine
 Press the power button (16) to switch on the machine and preheat the water. The control

panel flashes during the heating process.

 If the milk tank is not inserted, only the espresso button (24) and the double espresso

button (17) can be selected.

 Place one or two suitable cup(s) under the coffee outlet (14).
 For small cups, the machine has a fold-down deposit surface (13) on the housing. Simply

flip this down.

 As soon as the machine has heated up, the control panel stops flashing. Press the button

for an espresso or the button for a double espresso.

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A beep sounds, the brewing process starts and the chosen button flashes. At the end of the
brewing process, a beep sounds, the control panel is fully lit up again and the machine
automatically switches to stand-by mode.

 The perfect amount of espresso to suit your own taste can be programmed in the machine.

See Programing quantities.

Cappuccino / Latte Macchiato

 Fill the water tank (2) as described above.
 Fill the milk tank (9) as described above.
 Insert the desired filter into the portafilter (12) as described above.
 Fill the filter with coffee powder
 Insert the portafilter into the machine
 Push out the milk nozzle (8) using the lever (7)
 If necessary, select the setting you want using the dial for the milk froth (5). See Setting

the Milk Froth Quantity

 Press the power button (16) to switch on the machine and preheat the water. The control

panel flashes during the heating process.

 Place a suitable cup below the coffee outlet (14) and the milk nozzle.
 As soon as the machine has heated up, the control panel stops flashing. Press the

cappuccino button (23) or the latte macchiato button (19)

A beep sounds, the brewing process starts and the chosen button flashes. At the end of the
brewing process, a beep sounds, the control panel is fully lit up again and the machine
automatically switches to stand-by mode.
 The perfect amount of espresso and milk to suit your own taste can be programed in the

machine. See Programing quantities

Milk Froth

 Fill the water tank (2) as described above.
 Fill the milk tank (9) as described above.
 Push out the milk nozzle (8) using the lever (7)
 Select the setting you want using the dial for the milk froth (5)

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 Press the power button (16) to switch on the machine and preheat the water. The control

panel flashes during the heating process.

 Place a suitable cup below the milk nozzle.
 As soon as the machine has heated up, the control panel stops flashing. Press the milk

froth button (21).

A beep sounds, the brewing process starts and the chosen button flashes. At the end of the
brewing process, a beep sounds, the control panel is fully lit up again and the machine
automatically switches to stand-by mode.
 The perfect amount of milk to suit your own taste can be programed in the machine

The machine automatically switches off after 30min of being unused. Press the power button to
switch the machine on again.
If the brewing process is to be aborted prematurely, press the chosen button again. You will hear
a beep, and the control panel is fully lit up again. The machine is now in stand-by mode.

PROGRAMING QUANTITIES

Both the quantity of espresso and the quantity of milk can be programed for each function. This
allows you to set the perfect quantity of espresso and milk to suit your own taste.
The set quantities are saved until a new quantity is set.

Espresso, Double Espresso, Milk Froth

 Fill water tank
 Fill milk tank if necessary
 If necessary, fold out the milk nozzle (8) using the lever (7)
 Place a suitable cup below the coffee outlet (14) or the milk nozzle.
 Select the function that is to be programed. Press the appropriate button (a beep sounds)

and keep it held down (another beep sounds).

 The machine starts to prepare espresso or make milk froth.
 Only let go of the button once the quantity of milk or espresso that you want has passed

through.

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 Once you release the button you will hear three beeps. This quantity is now saved under

the corresponding function.

Cappuccino and Latte Macchiato

 Fill water tank
 Fill milk tank if necessary
 If necessary, fold out the milk nozzle (8) using the lever (7)
 Place a suitable cup below the coffee outlet (14) and the milk nozzle.
 Select the function that is to be programmed. Press the appropriate button (a beep sounds)

and keep it held down (another beep sounds).

 Milk froth will be released. Release the button when the desired amount of milk froth has

passed through.

 Press and hold the function button once again
 This time the coffee brewing process will take place.
 Release the button when the desired amount of coffee has passed through.
 You will hear 3 beeps; this indicates that the function has been programmed.

Now both the quantity of milk and the quantity of espresso are saved under the appropriate
function.

Setting the Milk Froth Quantity

On the milk tank cover (6) there is a dial (5) which can be used to set whether more milk froth or
more hot milk should be added to the coffee.
For more milk froth: Turn the dial to the top right. For more hot milk: Turn the dial to the bottom left.

Reset to Factory Settings

If the amount of espresso and amount of milk are to be reset to the amounts preset in the factory,
proceed as follows:

 Switch off the machine via the power button (16).
 Press the espresso button (24) and the double espresso button(17) simultaneously and

keep them held down.

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 Switch the machine back on via the power button. The control panel (3) flashes 5 times and

5 beeps are heard.

 Let go of the espresso and double espresso buttons. The amounts have now been reset to

the factory settings.

CLEANING AND CARE

NOTES

 Before commencing the cleaning process, note the safety

instructions.

 Do not use any toxic, corrosive or abrasive cleaning agents or

scouring sponges to clean the machine. These can damage the
surface.

 Clean the milk container (9) and the filters after every use with mild detergent and warm

water or in the dishwasher.

 Rinse through the tube in the milk tank with clear hot water to remove milk residues after

every use.

 If necessary, clean the water tank (2) and the drip tray (10) and the cover (11) with mild

detergent and warm water or in the dishwasher.

 Regularly run the cleaning program (see “Self-Cleaning”) to clean the milk tank system as

well as the coffee outlet (14) and the portafilter (12).

 Wipe down the housing with a damp cloth. If necessary, use a little mild detergent to

remove more stubborn stains.

 Thoroughly dry the machine and all accessories before assembling it again.
 Check the mains cable regularly for any damage.

Self-Cleaning

Quick Clean of the Milk Tank System

The quick clean of the milk tank system should be carried out after every use so that no milk
residue remains in the system and goes mouldy.

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 Fill the milk tank with water
 Push out the milk nozzle (8) using the lever (7)
 Press the power button (16) to switch on the machine and preheat the water. The

control panel flashes during the heating process.

 Place a suitable cup below the milk nozzle.
 As soon as the machine has heated up, the control panel stops flashing. Press the self-

cleaning button (20). A beep sounds, the self-cleaning starts and the self-cleaning
button flashes.

 Run the program and pour away the contents of the cup after the self-cleaning finishes.
 Repeat this process if necessary.

Intensive Clean of the Portafilter and Milk Tank System

During the intensive clean, the portafilter is also thoroughly rinsed through in addition to the milk
tank system. This allows coffee residues which are stuck on to be rinsed out of the portafilter and
the filters if applicable.

 Fill the water tank (2) with water
 Also fill the milk tank with water
 Push out the milk nozzle (8) using the lever (7)
 Press the power button (16) to switch on the machine and preheat the water. The

control panel flashes during the heating process.

 Place a suitable cup below the coffee outlet (14) and the milk nozzle.
 As soon as the machine has heated up, the control panel stops flashing. Press the self-

cleaning button (20) for approx. 5 seconds. A beep sounds, the self-cleaning starts and
the button flashes.

 If you want to stop the cleaning, press the button (20) again. The machine switches to

stand-by mode.

 Dispose of the water in the cup.
 Repeat this process if necessary.

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Descaling

Limescale deposits have an adverse effect not only on the quality of the espresso and the water,
but they also cause power losses and shorten the lifespan of the machine. The thicker a limescale
layer is, the more difficult it is to remove.

We therefore recommend regularly removing limescale deposits with a descaling agent in
accordance with the water quality in your area and how often the machine is used (ap- prox. every
2 – 6 weeks).

The first indications that descaling is required are a large amount of steam being produced and
slower brewing of the espresso.
The machine indicates at regular intervals that it needs to be descaled! When the yellow control
lamp (22) is lit, a descaling process should be performed. The control lamp goes out as soon as a
cleaning or descaling process has been performed.

STORAGE

Disconnect the machine from the mains power when it is not going to be used for a prolonged
period. Clean the machine again if necessary (see Cleaning and Care) and let it dry completely.
Store the machine and all accessories in a dry and clean place that is protected from direct
sunlight and cannot be accessed by children or animals.

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The mains plug is not
inserted correctly in the
plug socket.

Insert the mains plug.

The plug socket is defective. Try another plug socket.

No mains voltage is present.

Check the fuse of the mains
connection.

The control panel lighting is
defective.

Contact our customer
service department.

Too many devices
connected to the same
circuit.

Reduce the number of
devices in the circuit.

No error can be identified.

Contact our customer
service department.

There is too much water in
the water tank (2).

Do not overfill the water
tank!

The water tank is not placed
in its mount correctly.

Correctly fit the water tank.

1. Detach the water tank
from the device and fill it
with water (see the

“Handling and Operation”
chapter | “Filling the Water
Tank”).

2. Place a cup underneath.

3.Then press any button.

Some water will run through
the water system into the
cup. The device will stop
beeping, the red indicator
light goes out and the
device can be restarted.

4. Select the function you
want again.

Problem

Possible cause

Fix

The control panel (3) does
not light up / the device
cannot be switched on.

The fuse in the fuse box is
triggered.

Water runs out of the
device.

A function has been
selected, but the device
beeps constantly and the
red indicator light (18)
flashes. The control panel
does not light up.

There is no water in the

water tank.

TROUBLE SHOOTING

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The coffee outlet (14) or the
filter is clogged.

Clean the portafilter (12)
and the filter.

The device has lime scale.

Descale the device (see the

“Cleaning and Care” chapter
| “Descaling”).

There is not enough coffee
powder in the filter.

Pour the right quantity of
coffee powder into the
respective filter (see the

“Handling and Operation”
chapter | “Filling the Filter
With Coffee Powder”).

The set espresso quantity is
too much for the quantity of
coffee powder in the filter.

The perfect amount of
espresso to suit your own
taste can be programd in
the device (see the

“Handling and Operation”
chapter | “Programming
Quantities”).

The device has lime scale.

Descale the device (see the

“Cleaning and Care” chapter
| “Descaling”).

Cappuccino, latte macchiato
or milk froth has been
selected, but there is no
milk in the milk tank.

Wait until the program has
run through. Allow the
device to cool down a little.
Remove the milk tank from
the device and fill it (see the

“Handling and Operation”
chapter | “Filling the Milk
Tank”). Then run the

program again.

Is the device being used for
the first time?

A smell often develops
when new devices are first
used. The smell should
disappear once the device
has been used several
times.

Has the device just been
descaled?

Rinse out the device with
clean water.

Problem

Possible cause

Fix

The espresso runs very
slowly into the cup.

The espresso is too weak.

A large amount of steam is

produced in the brewing

process.

During use, an unpleasant

smell is detected.

The device is defective.

The red indicator light lights

up constantly.

The device has lime scale.

The yellow indicator light

(22) flashes.

Contact the customer
service department via our

Descale the device (see the

“Cleaning and Care” chapter
| “Descaling”).

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RECIPES TO GET YOU STARTED

“Iced” Latte

Double shot of espresso
90ml fruit flavoured syrup
Cold Milk
Ice

Begin by filling up a 355ml (12-ounce) glass with ice. Then add the espresso, syrup and cold milk.
# This is a great alternative to hot drinks for summer time.

Café Breva

Double shot espresso
90ml half and half, steamed
90ml half and half, frothed

The Café Breva looks like a Cappuccino but it uses half and half.
#Remember it takes practice to get a good froth with half and half but it is achievable.

Café Macchiato

Double shot espresso
Dollop of frothed milk

With this drink the ratio of espresso to milk is usually 80:20. The best way to serve this coffee
drink is in a demitasse cup because it is just one shot of espresso with a small amount of frothed
milk added to the top.

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Café Latte

Double shot espresso
118-148ml steamed milk

A café latte has no frothed milk, just velvety smooth steamed milk. Flavours can be added to vary
the taste.
# In the summer, you may want to add raspberry syrup, while caramel or hazelnut flavours may be
a nice addition for a cup of latte on a wintery day.

Café Mocha

Double shot espresso
177ml steamed milk
15ml chocolate syrup
Whipped cream (optional)
Chocolate sprinkles (optional)

This drink will please your sweet tooth and you can adjust the amount of syrup depending on your
preference. Add the syrup, espresso and steamed milk to a cup, then top it off with a little whipped
cream and chocolate sprinkles

20

PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPRT HERE IN THE EVENT OF A

CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.

 WARRANTY AND EXTENDED WARRANTY

1. Home of Living Brands (Pty) Limited ("Home of Living Brands ") warrants to the

original purchaser of this
product ("the customer") that this product will be free of defects in quality and
workmanship which under normal personal, family or household use and purpose may
manifest within a period of 1 (one) year from the date of purchase ("warranty period").

2. Home of Living Brands shall extend the warranty period for a further period of 1 (one)

year (“extended warranty period”), on condition that the purchaser registers the product

on the website, within 12 months from the date of purchase of the product. The website
address for registration is as follows: http://russellhobbs.co.za/info-pages/warranty-

info.aspx. The extended warranty period only applies to products purchased on or after

1 October 2017.

3. Where the customer has purchased a product and it breaks, is defective or does not

work properly for the intended purpose, the customer must notify the supplier from
whom the customer bought the product ("the
supplier") thereof within the warranty period or if applicable, the extended warranty
period. Any claim in terms of this warranty must be supported by a proof of
purchase. If proof of purchase is not available, then repair, and/or service charges may
be payable by the customer to the supplier.

4. The faulty product must be taken to the supplier's service centre to exercise th

e warranty.

5. The supplier will refund, repair or exchange the product in terms of this warranty

subject to legislative requirements. This warranty shall be valid only where the
customer has
not broken the product themselves, or used the product for something that it is
not supposed to be used for. The warranty does not include and will not be construed
to cover products damaged as a result of disaster, misuse, tamper, abuse or any
unauthorised modification or repair of the product.

6. This warranty will extend only to the product provided at the date of the purchase and

not to any expendables attached or installed by the customer.

7. If the customer requests that the supplier repairs the product and the product breaks or

fails to work properly within 3 (three) months of the repair and not as a result of misuse,
tampering or modification by or on behalf of the customer, then the supplier ma
y replace the product or pay a refund to the customer, subject to the supplier’s
discretion.

8. The customer may be responsible for certain costs where products returned are not in
the original packaging, or if the packaging is damaged. This will be deducted from any

refund paid to the customer.

9.

HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)

JOHANNESBURG TEL NO. [phone]
CAPE TOWN TEL NO. [phone]
DURBAN TEL NO. [phone]

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