Russell hobbs RHCC5001 User Manual

Model Number: RHCC5001

220-240 V~, 50/60Hz, 500-600W

Refresh & Clean

Carpet Washer

For Customer Services & Spare Parts please call 0345 209 7461

Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm

Or visit us at www.productcare.co.uk

PLEASE RETAIN

FOR FUTURE REFERENCE

Page(s)

Safety instructions

3-5

Carpet washer feature diagram

6

Carpet washer

assembly

7

Using your

carpet washer

8-11

Cleaning the filters

12-13

Problem solving

14

Guarantee and customer services

15

Spare

parts

16

Connection to the mains supply

17-18

Notes

19

Disposal information

20

CONTENTS

2

For Customer Services & Spare Parts please call 0345 209 7461

Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm

Or visit us at www.productcare.co.uk

Thank you for purchasing your Russell Hobbs Refresh & Clean Carpet

Wleaner.

To get the best from your new cleaner, take a few moments to read these

instructions, and keep them in a safe place for future reference.

Should you require any further assistance, our friendly Product Care team will

be happy to help.

3

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

WARNING:

• It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to electrical parts.

• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.

• This appliance can be used by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved.

Children shall not play with the appliance.

• Unplug from the mains outlet when not in use, before
putting on and taking off parts, and before cleaning or
maintaining the appliance.

• The appliance shall not be left unattended while it is
connected to the supply mains;

• The appliance is not to be used if it has been dropped, if

there are visible signs of damage or if it is leaking.

.

4

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

WARNING:

• Keep the appliance out of reach of children when it is
energized or cooling down.

• Do not operate this appliance for anything other than its
intended use. This product is intended for household use
only. Do not use outdoors.

• Do not immerse in water or other liquids for cleaning.

• Do not use with damaged cord or plug.

• Do not pull or carry by cord, use cord as a handle, close

door on cord, pull cord around sharp corners or edges, or
expose cord to heated surfaces.

• Do not unplug by pulling on cord.

• To protect against electrical shock do not immerse cord,

plug, or appliance in water or other liquid.

• Unplug from the mains outlet when not in use, before

putting on and taking off parts, and before cleaning.

• The use of accessory attachments not recommended by
the appliance manufacturer may cause fire, electric shock
or injury. Only use the accessories supplied by the
manufacturer.

5

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

WARNING:

• Do not let the cord hang over the edge of the worktop, or

touch hot surfaces.

• Never remove parts from the appliance such as the
screws and so on.

• The filling aperture must not be opened during use.

• Do not immerse unit in water or other liquids.

• Close attention is necessary when used near children.

• Use extra care when cleaning on stairs.

• Quality testing during the manufacturing process may

result in water droplets remaining within the water tank.

• Liquids must not be directed towards equipment
containing electrical components, such as electrically
heater floors.

For Customer Services & Spare Parts please call 0345 209 7461

Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm

Or visit us at www.productcare.co.uk

6

CARPET WASHER

FEATURE DIAGRAM

1. Handle

10. Dirty water tank

2. Carry Handle

11. Brush

bar (not visible)

3.

On/Off Switch

12. Clean water release trigger

4.

Clean water tank cap

13.

Power cord tidy

5. Clean water tank release handle

14. Upper

power cord holder

6. Clean water tank

15. Power cord

7. Dirty

water tank locking latch

16. Lower power cord holder

8.

Dirty water tank release handle

17. Handle release pedal

9. Dirty

water tank filter

7

CARPET WASHER ASSEMBLY

Assembling Your Carpet Washer

Note: Do not plug the power cord into an electrical outlet until the
machine is fully assembled.

You will need a cross-head screwdriver

1. Carefully unpack all components and set aside the packaging.

2. Ensure the carpet washer is in the upright position.

3. Place the handle onto the base unit with the trigger facing

backwards. [Fig. 1]

4. Once the handle is in place, secure the handle to the base unit
with the two screws supplied using a cross-head screwdriver. [Fig. 2]

Caution: Do not over tighten the screws. Do not operate the
vacuum without the handle screws in place.

If you can see any damage do not use the carpet washer and

contact Customer Services.

Fig. 2Fig. 1

8

Prepare Your Carpet

IMPORTANT: Do not use the carpet washer as a dry vacuum.

Vacuum your carpet thoroughly. Ensure it is cleaned before you
shampoo.

Remove as much furniture from the room as possible. If unable to
remove the furniture, place plastic or foil under and around furniture
legs until the carpet has dried completely.

HELPFUL HINTS FOR CLEANING CARPET:

Use only the cleaning solution recommended by Russell Hobbs with
this carpet washer.

Do not over-saturate the carpet with cleaning solution while using the
carpet washer.

For heavily soiled areas, additional applications may be necessary.
Allow plenty of time for the carpet to dry thoroughly.
Wipe the cleaning solution from woodwork and furniture to prevent

any damage.

After the carpet is thoroughly dry, vacuum the carpet using a vacuum
cleaner with a revolving brush bar.

Before cleaning, determine where to start and end, making sure not to
walk over previously cleaned areas.

Try not to walk on the carpet until it is completely dry.

USING YOUR CARPET WASHER

9

USING YOUR CARPET WASHER

1

2

How to Fill the Water Tank

1. Lift the water tank release handle’ upwards. Tilt the water

tank away from the carpet washer and remove. [Fig. 3]

2. Unscrew the water tank cap. Add 1 capful of cleaning

solution. Fill remainder of clean water tank with warm tap

water (max 40°C). Replace cap.

IMPORTANT:

Use only carpet cleaning solution

recommended by Russell Hobbs. Using
incorrect cleaning solutions may cause
excess foaming. Excessive foam will
prevent the machine from working
effectively. Using other solutions will void
the warranty. Use only 1 capful of cleaning
solution per full tank.

3. Place Clean Water Tank back to original position and press down

release handle for security.

Caution: Do not use the Carpet Washer without the Clean Water
Tank in position

Check for Colour Fastness

Before cleaning the carpet, test for colour fastness. Dampen a white
cloth with solution and test a small inconspicuous area. Gently rub
the cloth over the area. Check for colour bleeding. If the cloth
remains clean, it should be safe to clean the carpet.

Fig. 3

10

Start to use your Carpet Washer

1. Plug the cord into the electrical socket. Turn on the machine by

using the on/off switch located on the side of the machine.

IMPORTANT: Never leave unit unattended with power on. Turn off
when emptying and filling tanks.

2. Step on the handle release pedal to lower the machine into the

cleaning position [Fig. 4]. While pressing the trigger, pull the carpet
washer in a backward motion. Release the trigger and push the unit

forward in the same path to agitate and remove dirty water and

solution from the carpet. (For heavily soiled areas, repeat if
necessary).

IMPORTANT: For best cleaning results use a steady, moderate,
forward and backward motion. Always work from back to front
across the room to avoid stepping on wet carpet and lowering the
pile.

USING YOUR CARPET WASHER

Fig. 4

11

2. Twist the dirty water tank outlet cap to the left and remove,
empty, rinse and replace the tank. [Fig.6]

USING YOUR CARPET WASHER

Fig. 5

Fig. 6

Emptying your Carpet Washer

1. When you have finished cleaning, or when the dirty water tank is

full, remove the dirty water tank by pressing the release tab behind
the handle [Fig. 5]

Note: Allow the carpet cleaner to dry before storage.

CLEANING THE FILTERS

Cleaning the Filters

There are two filters in the carpet washer that must be cleaned
regularly to maintain performance.

AFTER CLEANING:

Allow the carpet to dry completely. Try not to walk on the carpet until
it is dry. If it is necessary to walk on the carpet, place white towels on
the areas to be walked on. If the carpet is not dry and the furniture
must be placed back in the room, use plastic or foil under the
furniture to prevent staining the carpet. Thoroughly clean the dirty
water tank with warm (max 40ºC) tap water.

Dirty Water Tank Filter

There is a filter located in the top of the dirty water tank. Remove
the filter cover from the top of the dirty water tank, remove the
filter and rinse with warm water. Allow it to dry thoroughly before
storing.

12

NOTE: Do not store the cleaner with solution in the clean water
tank or dirty water in the dirty water tank. Mineral deposits and
mildew can form which will affect the performance of the carpet
washer on next use.

.

CLEANING THE FILTERS

Cleaning the Pre-Motor Filter

To access the pre-motor filter, remove the dirty water tank. The filter
is located in the base unit [Fig. x].
Rinse with warm water and allow it to dry before reuse or storage.

13

14

PROBLEM SOLVING

PROBLEM POSSIBLE CAUSE SOLUTION

Cleaner Won’t

Run

1.

Not properly plugged into

outlet.

2.

No electricity in wall outlet

3.

On/Off switch not turned on.

4.

Blown fuse/tripped breaker.

1. Plug in firmly.

2.

Reset circuit breaker or

replace the fuse.

3. Push on/off switch to on.

4. Check fuse or breaker.

Water keeps
leaking from the
brush bar.

1.

None recommended cleaning

solution used.

2. Trigger partially blocked.

1. Use warm water 40 degrees
and flush the unit.

2. Use warm water 40 degrees
and flush the unit. Whilst
pressing and releasing the
trigger.

The carpet feels
wet/water
logged.

1. Too much cleaning solution
used in one area.

1. Use less cleaning solution over
the cleaning area. Run the carpet

cleaner over the area without
pressing the trigger to remove
excess water.

The stain on the
carpet does not
appear to be
cleaned.

1. Pre-treatment is necessary
prior to using the carpet cleaner.

1. Use a pre-treatment cleaner

on the stained area and brush
away prior to using the carpet
cleaner.

15

GUARANTEE AND CUSTOMER SERVICES

At Russell Hobbs, we take all our customer feedback seriously.

Feel free to contact our Product Care Team, on 0345 209 7461

Monday – Friday: 8am-8pm & Saturday: 9am – 1pm,

who will be more than happy to assist you.

This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.

Refund or replacement is at the discretion of the retailer.

The following conditions apply:

• The product must be returned to the retailer with the original
proof of purchase.

• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.

• It must be used for domestic purposes only and for its intended
use.

• This warranty does not cover wear and tear, damage, misuse
or consumable parts.

This does not affect your statutory rights.

For Customer Services & Spare Parts please call 0345 209 7461

Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm

Or visit us at www.productcare.co.uk

16

SPARE PARTS

To order carpet cleaning solution and to check the
availability spare parts, please contact our friendly

Customer Services team on:

0345 209 7461

Opening times:

Monday - Friday 8am – 8pm & Saturday 9am – 1pm

Or visit us at

www.productcare.co.uk

17

CONNECTION TO THE MAINS SUPPLY

WARNING- THIS APPLIANCE MUST BE EARTHED

This appliance is designed to operate from a mains supply of

220-240V~ 50/60Hz.

Check that the voltage marked on the product corresponds

with your supply voltage.

This product is fitted with a 13A plug complying with BS1363.

If this plug is unsuitable or needs to be replaced, refer to customer

services.

Important: The wires in the mains lead are coloured in

accordance with the following code:

GREEN/YELLOW – EARTH

BLUE - NEUTRAL

BROWN – LIVE

18

CONNECTION TO THE MAINS SUPPLY

For UK use only – PLUG

• As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:

• The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.

• The BLUE wire is the NEUTRAL and must be connected to

• the terminal marked with the letter N or coloured BLACK.

• The BROWN wire is the LIVE wire and must be connected to

• the terminal marked with the letter L or coloured RED.

• Always ensure that the plug cord grip is fastened correctly.

• If a 13A (BS1363) fused plug is used it must be fitted with a

• 13amp fuse conforming to BS1362 and be BSI or ASTA approved.

If the fuse cover is lost the plus must not be used until a
replacement is obtained from an electrical supplier.

If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.

19

NOTES

20

Revision 2

Model: RHCC5001

This symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that
the product/batteries should not be disposed of with your general

household waste. Only discard electrical/electronic/battery items

in separate collection schemes, which cater for the recovery and
recycling of materials contained within. Your co-operation is vital

to ensure the success of these schemes and for the protection of

the environment. For your nearest disposal facility, visit

www.recycle-more.co.uk or ask in store for details.

We reserve the right, due to possible changes to design, to alter

the instruction manual without prior notice.

For Customer Services & Spare

Parts please call

0345 209 7461

Opening times: Monday - Friday

8am – 8pm & Saturday 9am –1pm

Or visit us at

www.productcare.co.uk

Made by G2S Ltd under license.

G2S Limited, Wigan, WN2 4AY

Russell Hobbs is the registered trademark of

Spectrum Brands (UK) Ltd.