Runco WindowWall Installation Manual

Runco WindowWall
Installation Guide

Copyright © 9 Apr 2010 by Runco All rights reserved.

Contents of this publication may not be reproduced in any form without permission of
Runco.

Part Number

020-1044-00A

Trademark Credits

Windows™ is a trademark of Microsoft Corp.
Big Picture™ is a trademark of Planar
TileAlign™ is a trademark of Planar
All other names are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Runco
makes no warranty of any kind with regard to this material. While every precaution has been
taken in the preparation of this manual, the Company shall not be liable for errors or
omissions contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.

RoHS Compliance Statement

The Runco WindowWalls are fully RoHS compliant.

RuncoCare™ - Standard Two Year Limited Warranty

Congratulations on your purchase of a Runco® product! With proper installation, setup and
care, you should enjoy many years of unparalleled video performance.
This RuncoCare Standard Limited Warranty is provided free of charge by Runco International,
LLC (“Runco”) with the purchase of a covered Runco product. The following sets forth Runco’s
Standard Limited Warranty applicable to all Runco projectors, processors, LCD display and
plasma display products, with the exception of the following models: XP-103DHD, SC1, SC1­a, CW-95DHD and VW-100HD
Standard Limited Warranty represent a contract between us, Runco, and you, the customer,
who has purchased a Runco product. This contract applies to purchases of covered Runco
products occurring on or after the effective date printed at the bottom of this document.
Runco reserves the right to change the terms of this contract, and such changes shall apply
to purchases of covered Runco products that occur on or after any future effective date.

RuncoCare Standard Features

• 2-year protection from defects in material and workmanship

• Access to 24x7 phone support

• Complimentary 2nd day one-way shipping

1

. The following terms and conditions of the RuncoCare

1

Runco may update this list of products excluded from this warranty from time to time at Runco’s sole dis­cretion, but updates to the list of covered products will not apply on a retroactive basis.

Runco WindowWall Installation Guide iii

Warranty Coverage

Runco warrants its products to be free from defects in material and workmanship during the
warranty period provided below. If, in Runco’s sole determination, a product proves to be
defective in material or workmanship during the warranty period, Runco will repair the
product, replace the product with a substantially similar new or like new product, or refund a
prorata share of the purchase price (calculated based on the remainder of the warranty
period and the then-current MSRP

1

of a similar product), if repair or replacement of the
product is determined by Runco to not be feasible. Runco has sole discretion in determining
whether a same or like model is offered, and what constitutes as ‘substantially similar model’.

Length of Warranty

Runco products are warranted for two (2)-years from the date of shipment from Runco.
Lamps are warranted six (6) months from the date of shipment or 1000 hours of use,
whichever comes first. All other accessories, which include but are not limited to, cables,
remotes, carrying cases, lens cap and other peripherals sold with the Runco product, are
warranted for ninety (90) days from the date of the original shipment of the accessory.

Eligibility

This RuncoCare Standard Limited Warranty is valid only for the first customer who purchases
the covered product from an authorized Runco dealer or distributor. This warranty is not
transferable. You may be required to provide proof of purchase in order to receive warranty
services.

RuncoCare Standard Claim Procedure

In the event of a product defect, please follow the warranty claim procedure provided below:

1 The customer is required to contact a Runco dealer or Runco Technical Support via email at

[e-mail]

or via phone at (toll free) 800-23-RUNCO (800-237-8626). If the
customer is located outside North America, call [phone] in Europe for product
service.

2 Be prepared to provide the date of purchase, the place of purchase, serial number, product

model number, description of the problem and troubleshooting steps already attempted.

3 Runco Technical Support staff will attempt to correct any minor issues that may be causing

the problem. If Runco is unable to resolve the problem through troubleshooting, a Return
Material Authorization (RMA) number will be issued for the exchange of the defective
product if it is determined that the claim was made within the coverage period of the
Standard Limited Warranty.

4 If it is determined that the Standard Limited Warranty applies to the claim, the customer

will need to return the defective product to the Runco repair depot location specified by
the Runco technical support representative. The customer will need to properly package
the defective product, consisting of the product only, and not include any accessories (e.g.,
cables, remotes, carrying cases, lens, lens cap and other peripherals) and return it to the

1

MSRP is defined as the most recent product price listed on Runco’s price list.

iv Runco WindowWall Installation Guide

Runco repair depot specified by the technical support representative. It is the customer’s
responsibility to properly package the hardware, include all appropriate materials, and
return it to the location specified by the Runco technical support department. The
customer will need to address and resolve any shipping damage claims directly with the
shipping company.

5 The customer is responsible for providing a suitable box to ship the defective product to an

authorized Runco repair depot. Boxes may be purchased from a Runco technical support
representative.

6 The customer is responsible for paying freight charges to ship the defective product to an

authorized Runco repair depot.

7 For in-warranty repairs, Runco will pay freight charges to return the repaired/replacement

product (which shall not
and other peripherals sold with the Runco product) to the customer from the Runco repair
depot.

include accessories--e.g., cables, remotes, carrying cases, lens cap

8 Once an RMA has been created, the customer may contact [e-mail]

follow-up questions or confirmation status of the claim process.

Warranty Exclusions

This RuncoCare Standard Limited Warranty does not include or is limited by the following:

1 Products not purchased from an authorized Runco dealer

2 Rental costs incurred by the customer in the event of product defect or failure

3 Any product with a defaced, modified, or removed serial number

4 Damage, deterioration, or malfunction resulting from:

for

a Accident, abuse, misuse, neglect, improper ventilation, fire, water, disaster, lightning,

or other acts of nature, smoke exposure (cigarette or otherwise), unauthorized
product modification (including use of an unauthorized mount), or failure to follow
instructions supplied with the product

b Repair or attempted repair by anyone not authorized by Runco
c Any damage to the product due to shipment
d Removal or installation of the product
e Causes external to the product, such as electric power fluctuations or failure
f Use of supplies or parts (including lamps) that are not purchased from Runco or do

not meet Runco’s specifications

g Normal wear and tear
h Expected lamp degradation and normal decrease in lamp output over a period of

time or as the lamp is consumed

i Customer caused defects, including but not limited to, scratched/defaced/altered

plastics

j Failure to follow maintenance procedures as outlined in the product’s user guide

where a schedule is specified for regular cleaning of the product

Runco WindowWall Installation Guide v

k Opening the product and/or tampering with internal circuitry
l Products lost, stolen or discarded
m Any damage or dissatisfaction associated with latent images, “burn-in,” or any other

damage determined by Runco to be the result of customer use patterns

n Any other cause, which does not relate to a product defect in material or

workmanship

5 Removal, installation, and set-up service charges are excluded from this Standard Limited

warranty

6 Black uniformity issues or other LCD issues associated with usage outside the Runco

recommended guidelines and specifications for the product

7 Bright or dark sub pixels that are characteristic of LCD technology and considered by Runco

to be acceptable and within Runco’s manufacturing specifications. (See Sub Pixel Policy
below)

8 Second day shipment delivery time and availability may vary based on origin and

destination and Runco is unable to deliver to PO Box and FPO Box addresses

Sub Pixel Policy

It is not uncommon for one or more sub pixels to become bright or dark during or after the
manufacturing process. A bright sub pixel is one that remains in the on position, and a dark
sub pixel is one that appears black or off. The sub pixels are usually hard to see and will not
detract from the display quality or usability at normal viewing distance. The following are
Runco’s criteria for identifying bright or dark sub pixels that would be considered
unacceptable: a) the number of bright or dark sub pixels; b) the location of the bright or dark
sub pixels; c) the color of the bright sub pixels; and d) the Runco model size. If sub pixels have
been identified as unacceptable by Runco the LCD will be deemed faulty and will be replaced
if reported within the warranty period. If there are issues with bright or dark sub pixels,
gather the information listed above and call or email [e-mail]

.

Other Terms and Conditions

1 Runco will not accept returned Product unless an RMA number has been issued by Runco.

2 If an Advance Exchange return occurs, it is the customer’s responsibility to properly

package the defective product and ship it to the address provided by the Runco technical
support representative with the RMA number prominently displayed. If the defective
product is not properly packaged and is damaged in transit during its return to Runco, you
may be invoiced for either the repair costs, if repairable, or the MSRP of a replacement
product and shipping costs incurred by Runco.

3 The repaired or replaced product will assume the remainder of your original product’s

RuncoCare Service Plan term or 90 days from the date the repaired unit is shipped,
whichever is longer.

4 If a replacement product is sent, the customer agrees to retain the replacement for the

product you purchased and your defective product becomes the property of Runco.

vi Runco WindowWall Installation Guide

Extended Service Options

Runco offers extended and expanded service plans. For information on additional product
protection, please email [e-mail]

or call (toll free) 800-23-RUNCO (800-237-

8626).

Online Product Registration

Please visit http://www.runco.com/support/product-registration/

to register product.

Limitation of Implied Warranties

RUNCO PROVIDES NO WARRANTIES, EXPRESS OR IMPLIED, EXCEPT THOSE EXPRESSLY
PROVIDED HEREIN. RUNCO EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Exclusion of Damages

RUNCO’S MAXIMUM AGGREGATE LIABILITY HEREUNDER IS LIMITED TO THE COST OF REPAIR
OR REPLACEMENT OF THE PRODUCT.

Exclusion of Damages (continued)

1 RUNCO SHALL NOT BE LIABLE FOR DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT

IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE
PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF
GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL
LOSS, EVEN IF THE CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

2 RUNCO SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,

OR PUNITIVE DAMAGES ANY OTHER DAMAGES, WHETHER INCIDENTAL, INDIRECT,
CONSEQUENTIAL OR OTHERWISE.

3 SHALL NOT BE LIABLE FOR ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.

Effect of Local Law

This warranty gives you specific legal rights, and you may have other rights, which vary from
locality to locality. Some localities do not allow limitations on implied warranties and/or do
not allow the exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.

Runco WindowWall Installation Guide vii

viii Runco WindowWall Installation Guide

Table of Contents

Runco WindowWall Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

European Union Disposal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Burn-In Versus Temporary Image Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Normal Use Thermal Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

TileAlign Mounts, General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Runco WindowWall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

LCD Tiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

LCD Mounting Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Off-Board Equipment and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Quad Input Manager Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power Supply Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

DHD3 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Equipment Rack (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing a Runco WindowWall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools/Equipment List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Other Things You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Plan Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Prepare Your Installation Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpacking and Checking Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Optional Runco-Supplied Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Runco WindowWall Installation Guide i

Table of Contents

Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Wall Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Installing the LCD Mount Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Mounting Brackets to a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Installing Brackets on the First Row of a Fixed Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Installing Brackets on Subsequent Rows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Routing Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Placing Off-Board Module Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Plugging In Cables to the Off-Board Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Installing LCD Tiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Installing the First or Bottom Row . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Installing Second and Subsequent Rows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Mounting the IR Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Connecting the IR Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

RS485 Quad Module Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Checking Your Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

System Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Setting the Address of Each Quad Input Manager Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Connecting Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Loop-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Configuring a Runco WindowWall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Basic Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Master vs. Slave Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Menus and the Remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Navigational Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Global Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Status Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Local Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Display IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

RS232 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Connecting RS232 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

ii Runco WindowWall Installation Guide

Table of Contents

Matrix Layout Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Adjusting Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Understanding Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Adjusting Color Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Color Balancing Multiple Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Tips for Color Balancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Miscellaneous Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Setting the Clock/Scheduling an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Scheduling an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Aspect Ratio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Scale Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Justify Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Overscan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Backlight Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Auto Backlight On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Turn Backlight Off With No Source and DPMS Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Backlight Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Adjusting Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Picture Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Spreading Images Across the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using an External Video Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using the Quick Configure Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using the Matrix Layout Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

TM

Using Runco’s Big Picture

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Zoom and Viewport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Zoom Menu Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Viewport Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Serial Port Settings and Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Serial Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Serial Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Controlling With RS232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Checking Unit Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Checking System Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Runco WindowWall Installation Guide iii

Table of Contents

Saving and Recalling Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Advantages of Saving Configurations to Memory Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

What the Memories Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Global Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Memory: What Is Saved? And Where? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Saving Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Changing the Name of the Memory Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Recalling Stored Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Deleting a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Understanding Wall Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Configuration Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Standard Cabling Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Standard Cabling With Restrictions on LCD Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Complex Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Understanding the Quad Module Route Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

On-Screen Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Main Menu and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Wall Configuration and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Wall Configuration and Submenus Continued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Picture Menu and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Memory Menu and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Diagnostics Menu and Submenus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Diagnostics Menu and Sub Menus (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Advanced Options and Submenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Advanced Options and Submenus (Continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Program Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Servicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

LCD Tile Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

LCD Front View - Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

LCD Rear View - Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

LCD Side View - Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

iv Runco WindowWall Installation Guide

Table of Contents

LCD Front View - Portrait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

LCD Rear View - Portrait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

LCD Side View - Portrait. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Power Supply Module Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Quad Input Manager Module Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Wall Adapter Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Cosmetic Trim. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Floor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Assembling the Column Floor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Accessing Additional Runco Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Downloading Additional Documentation and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Runco WindowWall Installation Guide v

vi Runco WindowWall Installation Guide

Introduction

The Runco WindowWall display wall uses cutting edge technology to provide a video
wall solution using commercial-grade 46” LCDs in a tiled application. The narrow­bezel results in a 7.3mm pixel-to-pixel gap between images on adjacent tiles in a
video wall. Each LCD tile is a WXGA format, with a 1366 x 768 resolution. Each LCD
tile is 4.14” deep and has an aspect ratio of 1.77 (16:9). It accepts virtually all video formats
from 480i to 1080p to UXGA, from a wide range of video sources including composite,
component, DVI and HDMI.

The TileAlignTM mounting system supports landscape and portrait orientation, free­standing wall deployment and flying wall applications. Because the tiles are self­supporting, Runco WindowWall can support unlimited stacking height.

Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.

Runco WindowWall Installation Guide 1

Safety Information

Safety Information

This display was designed with safety in mind. If you don’t heed the safety warnings
and cautions, you could get hurt. The safety warnings are on stickers in various
places in and on the display.

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use any of the Runco WindowWall display wall products near water.

6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7 Do not install near any heat sources such as radiators, heat registers, stoves or

other apparatus (including amplifiers) that produce heat.

8 Do not defeat the safety purpose of the polarized or grounding type plug. A

polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. When the provided plug does not fit into your
outlet, consult an electrician for the replacement of the obsolete outlet.

9 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles and the point where they exit from any of the Runco
WindowWall display wall products.

2 Runco WindowWall Installation Guide

Safety Information

10 Only use the attachments/accessories specified by the manufacturer.

11 Unplug all Runco WindowWall display wall products during lightning storms or

when unused for long periods of time.

12 You must follow all National Electrical Code regulations. In addition, be aware of

local codes and ordinances when installing your system.

13 Refer all servicing to qualified service personnel. Servicing is required when any

of the Runco WindowWall display wall products have been damaged in any way,
such as the AC power cord or plug is damaged, liquid has been spilled or objects
have fallen into a product, the products have been exposed to rain or moisture,
do not operate normally or have been dropped.

14 Keep the packing material in case the equipment should ever need to be

shipped.

15 Wall mounts must be secure. The wall must be strong enough to hold all LCD

tiles, brackets and cables. The LCD tile weighs about 48lbs (22kg).

16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure

will cause permanent damage. Runco WindowWalls should be mounted where
viewers cannot touch the screen or insert small objects in the openings that will
create hazards by contacting bare conductive parts.

Caution: The front polarizer is soft and subject to scratches from sharp objects.

17

The polarizer is a thin sheet of film laminated to the outside layer of glass on the
LCD screen. Take care when handling items near the screen.

Caution: This product contains a lithium battery. There is a risk of explosion if the battery is
replaced by an incorrect type. Dispose of the battery according to the instructions on the
next page.

WARNING The backlight contains mercury.

Lamp(s) inside this product contain mercury. This product may contain other electronic waste
that can be hazardous if not disposed of properly. Recycle or dispose in accordance with local,
state, or federal Laws. For more information, contact the Electronic Industries Alliance at

www.eiae.org

. For lamp specific disposal information, check www.lamprecycle.org.

Runco WindowWall Installation Guide 3

Safety Information

European Union Disposal Information

4 Runco WindowWall Installation Guide

Recommended Usage

In order to get the most out of your LCD tiles, use the following recommended
guidelines to optimize the display.

Burn-In Versus Temporary Image Retention

Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD tile will not experience burn-in, as
plasma displays do, nor will it retain images in any way.

Normal use of an LCD tile is defined as displaying continuously changing video
patterns or images. However, LCD tiles can experience temporary image retention
when recommended usage guidelines are not followed.

What is Temporary Image Retention?

Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time (12 hours or longer). An electrical charge
differential may build up between the electrodes of the liquid crystal, which causes a
negative-color video image (color-inverted and brightness-inverted version of the
previous image) to be retained when a new image is displayed. This behavior is true
for any LCD device from any LCD manufacturer.

Recommended Usage

Here are some guidelines to help you avoid TIR:

• Use the LCD tile to show a screen saver, moving images or still pictures that
change regularly. When using high-contrast images, reposition the images
frequently.

• Turn off the LCD tile when it is not in use. There are several ways to do this
automatically:

• To use your source computer’s Power Options Properties, set up your computer
to turn off the monitor when not in use. You also need to check the DPMS
checkbox and set the

Caution: We suggest turning off the backlight power for four hours per day. Normal use of
any LCD device does not cause TIR.

DPMS DELAY box in the BACKLIGHT SETTINGS menu.

Runco WindowWall Installation Guide 5

Recommended Usage

Normal Use Thermal Guidelines

Normal use of the LCD tile, Quad Input Manager Module and power supply module
are defined as operating in the open air to prevent heat buildup, and without direct
or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that
can cause the modules to experience high operating temperatures. For all modules,
do not block fans or ventilation openings. At 2000 meters or below, the maximum
ambient operating temperature for the LCD tile cannot be above 35º C nor below the
minimum ambient operating temperature of 0º C. For the Quad Input Manager
Module and power supply module, the maximum ambient operating temperature
cannot be above 45º C nor below the minimum ambient operating temperature of 0º
C. If one of these conditions exists, it is up to the installer to ensure that module
placement is changed, thermal shielding is provided and/or additional ventilation is
provided to keep the display within its nominal operating parameters.

Cooling Requirements

For optimal performance, active cooling by the installer should be planned for when
the ambient temperature at the top of the wall is predicted to be above the specified
ambient temperature for the tile. Cooling may be done behind the displays and
depending on the wall configuration, it may be helpful to place air ducts (AC) at
every third display tall.

6 Runco WindowWall Installation Guide

System Architecture

LCD tile - rear view

Removable
interface
board

Equipment rack (optional)

Power supply module

Quad Input Manager Module

LCD tile - front view

DHD3

The Runco WindowWall has three main electronic components: the LCD tile, power
supply module and the Quad Input Manager Module. The LCD tile has a removable
interface board, which connects to the off-board power supply and Quad Input
Manager Modules. Using external modules produces less heat and allows for
reduced and/or easier service of the LCD tile itself.

System Architecture

Some basic points to keep in mind:

• Each Quad Input Manager Module controls up to four LCDs

• Modules are linked together by RS485 cables

• The first processor in the A Quad Input Manager Module (A1) is the master
processor

• The master processor takes in the input from the remote and/or the host RS232

• The DHD3 is an integral part of the configuration and can be attached to a
Quad Input Manager Module for Runco’s highest quality video input
management, scaling, and processing

Runco WindowWall Installation Guide 7

TileAlign Mounts, General Description

B3 B4

B2

A4

A2A1

A3

B1

Quad Input Manager Module

Dual Link In

Digital 1

Digital 4

Digital 3

Digital 2

Loop Out

Quad Input Manager Module

Dual Link In

Digital 1

Digital 4

Digital 3

Digital 2

Loop Out

A

B

RS485

RS-232

IR

The following example shows the connections for a basic video wall.

TileAlign Mounts, General Description

Runco-supplied mounts are used to secure the Runco WindowWall for display.
Follow these instructions carefully.

Keep in mind the following general installation guidelines:

• Prior to installation, make sure you know where all of the mounting points are
located.

• Follow all safety precautions outlined in this manual.

Verify the parts received with the list shown in this manual.

8 Runco WindowWall Installation Guide

Runco WindowWall

The Runco WindowWall display wall consists of several different modules. These are
described in more detail on the following pages.

LCD Tiles

The LCD tile is composed of a basic LCD without a cosmetic enclosure but with a
mechanical subframe for mounting. The LCD tiles incorporate a simple interface
board designed to distribute off-board power, video and control signals to the LCD
tile keeping depth, weight, heat and points of potential failure to a minimum. The
LCD blade-style module incorporates a bracket that is perfectly paired with the
TileAlignTM mount. The LCD tile includes TileAlign adjusters that facilitate precise 6­axis alignment ensuring uniform, minimized image-to-image gap.

Runco WindowWall Installation Guide 9

LCD Mounting Structure

LCD Mounting Structure

The TileAlign mounting system simplifies the task of installing and aligning the LCD
tiles while allowing for efficient in-wall service. TileAlign is designed to be attached to
a wall, used with optional free-standing bases or secured overhead in a flying
configuration. When assembled, horizontal and vertical connection brackets ensure
that each mount is perfectly spaced from its neighbor in the video wall. The mount
system also incorporates a service mode to accommodate front and rear in-wall
repair of any LCD tile in the video wall.

TileAlign mounts are designed to facilitate the thinnest profile LCD video wall. The
combination of the mount plus the Runco WindowWall LCD tiles “blade” design
results in video walls that measure a 4.5 inches in depth, screen to wall.

10 Runco WindowWall Installation Guide

Off-Board Equipment and Components

Air intake - keep clear

Address selector

Power switch

DVI-D digital
input or loop in

DVI-D digital
input

Communication/video
to LCD

Air exhaust vents ­keep clear

Power supply
monitor connection

DVI-D digital
loop out

To reduce heat issues and to make servicing of the video wall easier, the two main
Runco WindowWall components are modules that are separate from the LCD tile
itself. The Quad Input Manager Modules and power supply modules can be housed
in an equipment rack that is typically situated away from the video wall itself.

Quad Input Manager Module

The Quad Input Manager Module contains four microprocessors, each of which
manages the video information flowing to one LCD tile. The Quad Input Manager
Module routes up to four digital source inputs to the LCDs.

Front View

Off-Board Equipment and Components

Rear View

Runco WindowWall Installation Guide 11

Off-Board Equipment and Components

Air intakes - keep clear

Power supply test switches

Interface module
power outlets

AC power switch

115/230 VAC 50/60Hz
20A IEC C20 AC input

Air exhaust vents ­keep clear

Quad Input Manager
Module power outlet

Power supply
monitor connection

Power Supply Module

The power supply module provides power for up to four LCDs and one Quad Input
Manager Module.

Front View

Rear View

DHD3 Processor

12 Runco WindowWall Installation Guide

The DHD3 is an integral part of the configuration and can be attached to a Quad
Input Manager Module for Runco’s highest quality video input management, scaling,
and processing.

Equipment Rack (Optional)

Runco’s optional equipment rack easily stores the Quad Input Manager Modules and
the power supply modules. The open rear design allows you to route cables from the
rear of the modules to the LCDs.

Off-Board Equipment and Components

Runco WindowWall Installation Guide 13

Off-Board Equipment and Components

14 Runco WindowWall Installation Guide

Installing a Runco
WindowWall

This section explains how to install a Runco WindowWall. We suggest that you read
the entire section before you attempt to install the wall.

Before You Begin

Make sure you have all the items in these lists before you begin unpacking and
installing your Runco WindowWall(s).

Tools/Equipment List

Depending on your installation, you may need one or more of the following items:

• Drill and bits

• Nut drivers

•Pencil

• 3mm hex key

• M6 (#1/4-20) wrench

• String/string level

• Digital/laser level

• Ladders/lift

• Back brace

• Stud finder (if hanging LCD tiles on a wall)

• Quad Input Manager Module address adjustment tool

Other Things You May Need

• LCD screen cleaner or LCD wipes - available at most electronics stores

• At least two capable people to lift LCD tiles into place

Runco WindowWall Installation Guide 15

Before You Begin

Plan Your Installation

You should have a detailed plan of how the displays are to be configured. The plan
should include calculations for the following:

• Floor/wall load. Make sure the floor/wall is strong enough to support the
weight of the whole Runco WindowWall system.

• Each power supply module requires a 20A circuit for 115V operation.

• At least 8’’ (203mm) of space above the LCDs so they can be moved up and
open for service. The recommended amount of space is 10” (254mm).

• Access to both sides of the Quad Input Manager Module and the power supply
module.

• Cable runs

• Ventilation and cooling requirements. Although most of the heating elements
are not in the LCD itself, it is still important that you have proper cooling and
ventilation for the entire Runco WindowWall and its off-board components.

Prepare Your Installation Location

You should have prepared the area where you will install the LCD tiles. The mounting
structures must be fully designed to accommodate the installation of the LCD tiles.
You must also make sure there is enough room for the off-board components and
any equipment racks that might house these components.

16 Runco WindowWall Installation Guide

Installation Checklist

Wall outlet

Power supply

monitor cable

Power supply

monitor cable

Wall outlet

Quad Input Manager Module A

Power Supply Module

Power Supply Module

Video Cat 6 cable

Data Cat 6 cable

AC power cord

AC power cord

Power cable

Power cable

IR sensor cable

RS485 cable

Power cable

LCD

Quad Input Manager Module B

Use this quick checklist to ensure you have performed the installation steps in the
correct order.

1 Unpack and install the LCD mount brackets.

2 Install Quad Input Manager Modules and power supply modules.

3 Run cables between LCD mount and brackets.

4 Install LCD tiles.

Unpacking and Checking Accessories

The following diagram shows a basic connection of the different cables that connect
to the different modules.

Installation Checklist

Runco WindowWall Installation Guide 17

Unpacking and Checking Accessories

The following list are includes items found in your shipment boxes.

Part Description

Per

Quad/Power

Supply

Picture

Quad Input
Manager
Module

Power
supply
module

Power cable
(4ft)

RJ45 to RJ45
patch cable
(1m)

Routes up to four
digital source
images to the LCDs.

Supplies power for
up to four LCDs and
one Quad Input
Manager Module.

Connects the power
supply module to
the Quad Input
Manager Module.

One cable connects
the PS MON outlets
from one Quad Input
Manager Module to
another. The other
cable connects from
one Quad Input
Manager Module to
another.

1

1

1

2

Note: It is highly recommended that you use the cable label maker to identify each cable

before it is installed.

18 Runco WindowWall Installation Guide

Part Description Picture

LCD tile 1 or 2 per box

depending on your
order.

LCD mount 1 or 2 per box

depending on your
order.

Unpacking and Checking Accessories

Runco WindowWall Installation Guide 19

Unpacking and Checking Accessories

Part Description Number Picture

Vertical
bracket

Horizontal
bracket

AC power
cable (3m)

Secures the LCD
mount.

Secures the LCD
mount.

Depending on your
order, cable will be
for use in North
America or Europe.

Gloves Used to handle

LCDs.

Depends on
configuration
requirements.

Depends on
configuration
requirements.

1 per power

supply

module

Pair

Remote
control

20 Runco WindowWall Installation Guide

Used to control your
on-screen menus.

1

Unpacking and Checking Accessories

Part Description Number Picture

Installation
manual

Provides detailed
setup and
configuration
information.

IR sensor Connects to Quad

Input Manager
Module A. Mount in
a convenient
location near your
wall. Typically, this
might be near the
master (A1) display.

Cable labels Used to help you

identify each cable.

1

1

1 dispenser of

150 labels

M6
Alignment
adjustment
tool

Quad Input
Manager
Module
address
adjustment
tool

Used to align
modules.

Used to set
addresses of Quad
Input Manager
Modules.

2

2

Runco WindowWall Installation Guide 21

Unpacking and Checking Accessories

Part Description Number Picture

Wall
adapter
bracket kit

Cosmetic
trim

Runco
DHD3

HDMI to DVI
converter

Enables wall
mounting.

Used to finish off
display tile edges

Provides video
processing, scaling
and A/D switching.

Enables DHD3 to
Quad Input Manager
Module connection

Depends on

configuration

Depends on

configuration

I per

configuration

I per

configuration

Optional Runco-Supplied Accessories

Make sure you have the following optional customer-supplied items as needed to
complete your installation:

• Curved brackets

• WallNet

• Freestanding mount

• Outer edge/rear cosmetic trim

• Dual link DVI-D cable

• DVI-D cables to go from the source to the Quad Input Manager Module

• RS232 cables to link an external controller to the Quad Input Manager Module

• Cat 6 -STP video and data cables - Length varies per wall depending on
configuration requirements and your sales order.

• Power cable (20ft-100ft) - Connects the power supply module to the LCD.
Length varies per wall depending on configuration requirements and your sales
order.

• IR sensor extender cable (3m) - Used to extend from the wall to the Quad Input
Manager Module.

22 Runco WindowWall Installation Guide

Wall Installation

Before you start building your wall, keep the following points in mind:

• A structure that is plumb and flat will greatly reduce issues with mounting and
alignment of the Runco WindowWall system.

• Brackets are to be installed first - do not remove LCDs from their boxes until the
entire wall of brackets is installed, level and plumb.

• For each row of brackets, build from the center outwards.

• After each row of brackets is built, check it for level and plumb.

• All brackets in a row should be level with the bracket next to it within ±0.1°.
Each bracket should be square with the level surface by ±0.05°. Bracket wall
planarity should not exceed ±0.5mm.

• For optimal product performance, maintain components within temperature
specifications. Occasional temperatures out of specification are acceptable for a
short period of time.

Wall Installation Options

There are three main types of Runco WindowWall installations:

• Standard installation - mounted to a wall

• Column floor stand - maximum of three high without additional support

• 2 x 2 free-standing mount

Runco WindowWall Installation Guide 23

Installing the LCD Mount Structure

Installing the LCD Mount Structure

The TileAlign mounting system is the most important part of the wall installation.
The TileAlign mounting system simplifies the task of installing and aligning the LCD
tiles while allowing for efficient in-wall service. TileAlign is designed to be attached
to a wall, used with optional free-standing bases or secured overhead in a flying
configuration. When used in a wall-mount configuration, horizontal and vertical
connection brackets ensure that each mount is precisely spaced from its neighbor in
the video wall. The mount system also incorporates a service mode to accommodate
front and rear in-wall repair of any LCD tile in the video wall with minimal disruption.

TileAlign mounts are designed to facilitate the thinnest profile LCD video wall. The
combination of the mount plus the Runco WindowWall LCD tiles “blade” design
results in video walls that measure a 4.5 inches in depth, screen to wall.

24 Runco WindowWall Installation Guide

Mounting Brackets to a Wall

The basic concept of mounting brackets to a wall is to start from the center of the
wall and build out the first row. It is recommended that the wall is a flat surface. If the
wall is not flat, you will need to insert shims in between the LCD mounts and the wall.

Caution: For whatever structure is used to mount the LCD wall, be sure that it is sufficiently
engineered to handle the weight of the LCDs.

There are three standard brackets that will be used for wall installation. An optional
stud adapter bracket can be used if you are not mounting to plywood and want to
mount to studs in a wall.

LCD mount

Mounting Brackets to a Wall

Horizontal bracket

Vertical bracket

Wall stud adapter
bracket (optional)

Runco WindowWall Installation Guide 25

Mounting Brackets to a Wall

Installing Brackets on the First Row of a Fixed Wall

1 Remove the LCD mounts from the LCD tile boxes. Set aside the boxes with the

LCD tiles still in them for later installation. Unpack the horizontal/vertical brackets
and hardware from the wall accessory box(es).

2 Use the following drawing to determine the location of the center mount based

on the desired LCD location. The LCD mounts are designed to mount with either
four M6 or #1/4-20 hardware and a washer.

26 Runco WindowWall Installation Guide

1160.06

45.672

0.38

.015

0.38

.015

2051.68

80.775

48.62

1.914

258.53

10.178

MOUNT HOLES FOR
#1/4-20 OR M6X1.0
BOLTS AND WASHERS

centering notch

HORIZONTAL ALIGNMENT BRACKET
USE M5X8 BUTTON HEAD SCREWS

DISPLAY OUTLINE

KICK STAND FOR
SERVICE POSITION

482.60

19.000

580.22

22.843

340.00

13.386

1026.03

40.395

84.00

3.307

CABLE ROUTE
HOLES

2X CABLE TIE
DOWNS

DETAIL H

SCALE 1 : 2

Mounting Brackets to a Wall

3 Mark on the wall vertically where the center of the display will be. Then mark

horizontally where the bottom center bracket will be. Use a string to continue the
line for the rest of the desired wall. This will help maintain a level row as you
progress installing the LCD mounts.

4 To pre-determine the proper mount points for the LCD mount, measure out or

use a template. Then loosely attach the LCD mount.

Runco WindowWall Installation Guide 27

Mounting Brackets to a Wall

5 Using a level (a digital one is highly recommended), level the bracket as you keep

6 Align the v-shaped notch on the LCD mount with the desired center of the LCD

7 Tighten the screws as necessary.

in mind the string at the bottom.

(this is done for the first bracket only).

Note: Be sure that as you tighten the screws, the wall is flat. If it is not, use shims near the

mount points as necessary.

8

Attach horizontal brackets to the LCD mount that will attach to the next LCD
mount you want to install.

9 Repeat steps 4-8 for the first row. Be sure to level all brackets with respect to the

first mounted bracket.

10 Using a digital level, make sure the first row is level. All brackets in a row should

be level with the bracket next to it within ±0.1°.

28 Runco WindowWall Installation Guide

Installing Brackets on Subsequent Rows

1 Using two screws, mount vertical brackets to each LCD mount in the first row.

2 Install all the LCD mounts and attach with the two screws to the vertical brackets.

Mounting Brackets to a Wall

3 Loosely attach LCD mounts to the wall.

4 Install the horizontal brackets. As you add each new set of brackets, make sure

the row continues to be level and plumb. Tighten the screws that attach the LCD
mount to the wall. Repeat this process for all of the LCD mounts and horizontal
brackets in this row.

5 Using a digital level, make sure the row is level and the columns are plumb.

6 Repeat steps 1-5 for each row that you add.

Runco WindowWall Installation Guide 29

Routing Cables

Routing Cables

Before you install LCD tiles, you need to route cables through the LCD mounts.
Notches on the horizontal brackets make routing cables easier.

As you configure your wall, it important to think about how it will be set up and
where the master (A1) display should be located. This does not need to be the upper
left display in an array, but rather should be in a location that will be easily accessible.
For example, if you have a 4 x 4 wall and it is easier to see on-screen menus in a lower
row, the master (A1) display should be set up there.

1 Route power, data and video cables (see "Unpacking and Checking Accessories"

on page 17 for pictures) between the LCD mounts and then through the side
hole near the bottom of the LCD mount. Place cables in the LCD mount channel
so they are out of the way.

Note: It is highly recommended that you use the cable label maker to identify each cable

before it is installed.

Route power, data and video cables from the brackets to the off-board

2

equipment for the entire wall. For ease in troubleshooting and configuration, we
recommend that you cable your wall together in “clusters.” Use one power
supply module, one Quad Input Manager Module and (up to) four LCD tiles in
each cluster. Pick a rectangle of LCD tiles and connect them all to the same power
supply module and the same Quad Input Manager Module. And then use the
same power supply module to power that Quad Input Manager Module.

Note: For most configurations of the wall, you can choose any arrangement of rectangles.

But for configurations that will have multiple sub walls, you will want to plan your
configuration before choosing your clusters of LCDs. If you’re not sure how to arrange the
clusters, choose a 2 x 2 configuration. See "Understanding Wall Configuration" on page 101
for more information.

30 Runco WindowWall Installation Guide

3 If the IR sensor will be mounted near the LCD wall, route the IR sensor cable now.

Placing Off-Board Module Equipment

Before you install your LCDs, first place your Quad Input Manager Modules and
power supply modules where they will be installed.

Note: You need a 20A circuit for each power supply module.

Plugging In Cables to the Off-Board Modules

Once the modules are placed, complete the following steps.

1 For each Quad Input Manager Module, plug the necessary data cables into the

gray COMM connector and the video cables into the orange VIDEO connector.

Placing Off-Board Module Equipment

2 For each set of the Quad Input Manager Module and the power supply module,

plug one end of a power cable into the 24V connector on the Quad Input
Manager Module and the other end into the 24V connector on the power supply
module. Do this for each set of Quad Input Manager Modules and power supply
modules.

3 For each set of the Quad Input Manager Module and the power supply module,

plug one end of the power supply monitor cable into the PS MON connector of
the Quad Input Manager Module and the other end into the PS MON connector
of power supply module.

Runco WindowWall Installation Guide 31

Placing Off-Board Module Equipment

Rear of Quad Input Manager Module

Rear of power supply module

Data

Video

Plug one end of
the power
cable into this
connector and
other end into
the power
supply
connector.

AC power to wall outlet

Power to Quad Input
Manager Module

Power to LCD

4 For each power supply module, plug one end of the AC power cable into the

power supply module and then the other end into the wall outlet.

5 For each power supply module that will plug into an LCD, plug in one end of the

longer power cable into one of the 24V connectors on the power supply module.

32 Runco WindowWall Installation Guide

Installing LCD Tiles

The basic concept of installing LCD tiles in the wall is similar to installing brackets.
Start from the center of the wall and build out the first row. As you complete each
row, ensure the entire row is level.

Caution: It is important that you check communication between the LCD tiles as you
build each row! This will help minimize changes once your wall is fully installed.

Installing the First or Bottom Row

As you plug in and install each LCD tile, turn it on to verify it works properly and to
ensure that the position sensor is active. See step 10 of this section for more
information.

Note: Wearing the provided gloves will prevent smudges that would need to be cleaned

later.

Remove the first LCD from the box that you want to install.

1

Installing LCD Tiles

2 Remove the LCD from the bag and then remove the mylar sheet and tape from

the LCD tile.

3 Using two people, lift the LCD into place. Each person should put one hand on

the handle of the back of the display and one hand on the bottom of the display.

Runco WindowWall Installation Guide 33

Installing LCD Tiles

Correct position

Incorrect position

Never rest the LCD on a corner!

Caution: Be careful to limit contact with the thick edge of the bezel on the LCD, as it can be
easily damaged. Avoid resting the LCD on the corners, as it can cause damage. If the LCD
needs to be rested against a surface, it should be rested face out and resting on the LCD
edge that has the thinner bezel (LCD bottom surface).

34 Runco WindowWall Installation Guide

Installing LCD Tiles

Notch

Pre-service mode

Service mode

4 Slide the horizontal support bar on the back of the LCD into the notch of the LCD

mount. The LCD tile is now in the pre-service mode position.

Runco WindowWall Installation Guide 35

Installing LCD Tiles

LCD Tile

LCD Tile

5 Connect the Cat 6 data and video cables from the first Quad Input Manager

Module to the gray COMM and VIDEO connectors on the bottom of the LCD. Be
sure to keep the cables in pairs; Do not connect the video cable from one LCD
output into a different LCD tile than the data cable on that output.

6 Connect the power cable from the power supply module to the power connector

on the bottom of the LCD.

36 Runco WindowWall Installation Guide

Installing LCD Tiles

Slide over notch
and down...

...and into position

7 Make sure the Quad Input Manager Module and the power supply module are

turned on. Turn on the LCD tile to make sure the data and video cables are
feeding information to the LCD tile. The data information is flowing correctly if
you see a green light flashing next to the COM connector. The video information
is flowing correctly if you see solid green light next to the VIDEO connector. If you
have accidentally reversed these two cables, you will not see green lights at all.

8 Verify that the LCD tile is working by putting up a gray scale test pattern. If you

see vertical streaks in the pattern, you will need to change the cable equalization
(press MISC once on the remote) until it disappears. For more information about
cable equalization, see "Cable Equalization" on page 66.

9 Slide the horizontal support bar on the back of the LCD up over the notch and

down into position.

Note: If the display is not seated properly, make sure the x-axis and z-axis adjusters are

seated in the correct positions.

Verify that the position sensors are working by displaying the on-screen menus

10

on the LCD. The first LCD on the left in the row should always show the display ID
of 1:1. As you build the row out, the left of the two numbers on each LCD should
show an incremental number. In the example below, you would expect to see 1
in the far left LCD, 2 in the next one, etc. Each number must also be unique. If you
see a duplicate number or no information at all, check your cabling to make sure
everything is properly connected and all of your modules are turned on.

1:1 2:1 3:1

Runco WindowWall Installation Guide 37

Installing LCD Tiles

Y-a xis
adjuster

11 For displays in the same row, make sure they are in a straight line using a digital

level. Use this level to ensure the displays are plumb (true vertically for both sides
and the front) and aligned from display to display. While the displays will be set
to a nominal position prior to shipment, you might need to make minor
adjustments, which are described in the following steps.

12 Each LCD tile will come from the factory in the nominal position. However, due to

installation and manufacture tolerances, adjustments to the module position
may be required.

13 Starting with the center display, make sure it is level/parallel with the brackets. If

it is not, use the y-axis adjusters to accomplish this. Leave the other adjusters in
their nominal positions.

14 For the next display in the row, repeat steps 1-11 and then continue to step 15.

15 When the next display in the row is installed, use the y-axis adjuster to level the

display just as you did with the previous one.

16 If the displays are not level with each other, fine-tune the y-axis adjusters of the

last installed display until it is level with the rest of the displays in the row.

17 Adjust the z-axis corners of the last installed display until it is flush with the

display next to it.

38 Runco WindowWall Installation Guide

Installing LCD Tiles

Z-axis
adjuster

18 Adjust the x-axis of the last installed display so there is a .38mm gap

(approximate thickness of a business card) between the displays.

19 If the gap is tapered, you can make slight adjustments to the y-axis to correct it.

This could be one or both displays that have the taper. Keep in mind if you adjust
too far out of level, it can cause issues with the alignment of subsequent displays.

Note: A slight waviness in the gap is typical.

Runco WindowWall Installation Guide 39

Installing LCD Tiles

1:1 2:1 3:1

1:2 2:2 3:2

1:3 2:3 3:3

Check the number on the left when building a row.

Check the
number on the
right when
building a
column.

Installing Second and Subsequent Rows

1 Starting at the center display of the next row that you want to install, follow steps

1-9 of "Installing the First or Bottom Row" on page 33.

Caution: Depending on how the previous row was adjusted, when placing one display on

top of another display, be sure to avoid contact between the displays. Damage may occur
from the upper displays banging into or resting on the lower displays.

Verify that the position sensors are working by displaying the on-screen menus

2

on the LCD. The first LCD on the left in the row should always show the display ID
of 1:1. As you build the row out, the left of the two numbers on each LCD should
show an incremental number. As you build each column, the right of the two
numbers should be an incremental number. In the example below, you would
expect to see 1 in the far left LCD, 2 in the next one, etc. Each number must also
be unique. If you see a duplicate number or no information at all, check your
cabling to make sure everything is properly connected and all of your modules
are turned on.

3 Make sure the first display in the row is plumb with the display below it using the

x-axis adjuster.

4 Using the y-axis adjusters, set the horizontal gap between the displays at .38mm

(approximate thickness of a business card).

5 Adjust the z-axis corners of the last installed display until it is flush with the

display next to it. Depending on the adjusted corner, this may require that the
display be put in service mode. The alignment of the bottom corners might need
to be re-adjusted as each new display is installed in the row.

6 Repeat steps 1-5 of this section to install subsequent displays in this row.

7 When you are finished, check the wall one more time to make sure the display IDs

are in the correct order. See the example above as a reference.

40 Runco WindowWall Installation Guide

Mounting the IR Sensor

Before you mount the IR sensor, keep the following points in mind:

• Because most menus will be controlled on the master (A1) display, it is
suggested the you mount the IR sensor near this display.

• No matter which display a menu is on, you will still need to point the remote
towards this one IR sensor that controls the entire wall.

Connecting the IR Remote

Connect the IR remote to Quad Input Manager Module A. See the diagram in
"Unpacking and Checking Accessories" on page 17 for a visual example of this
connector location.

RS485 Quad Module Connections

Use the RS485 cables to connect the RS485 Out of each Quad Input Manager Module
to the RS485 In of the next module. The order of the modules does not matter. You
do not have to complete the loop - the RS485 In of the first module will remain
empty, as will the RS485 out of the last module. Unlike other Runco wall products,
these connections must be made, even if you will not be controlling your wall
through RS232.

Installing LCD Tiles

Runco WindowWall Installation Guide 41

Installing LCD Tiles

42 Runco WindowWall Installation Guide

Checking Your Connections

Wall outlet

Power supply

monitor cable

Power supply

monitor cable

Wall outlet

Quad Input Manager Module A

Power Supply Module

Power Supply Module

Video Cat 6 cable

Data Cat 6 cable

AC power cord

AC power cord

Power cable

Power cable

IR sensor cable

RS485 cable

Power cable

LCD

Quad Input Manager Module B

Below is a diagram of a basic configuration. This illustrates which cables are
connected where. Use this to make sure you have correctly made all of the basic
connections.

Runco WindowWall Installation Guide 43

System Addresses

System Addresses

Each Quad Input Manager Module contains four microprocessor/scaler engines that
each control one LCD. Each microprocessor has an address to which the master uses
to communicate with. These are also the addresses that an external host computer
will use when controlling the system through RS232. Unlike other Runco wall
products, these addresses are determined by the system, not by the installer. Each
Quad Input Manager Module has a letter address: A through P. This address is set via
the address selector switch on the front of the module. You must set this selector so
that each Quad Input Manager Module in your system has a unique address. Each
Quad Input Manager Module has four processors, numbered 1 through 4. The
address of each processor is the combination of the Quad Input Manager Module
letter address and the processor number address. For example, A1, A2, A3, A4, B1, B2,
B3, B4, etc. Throughout this manual we will be using these addresses to refer to these
processors.

Since each processor controls one LCD, we will also be referring to LCDs by this
letter/number designation. Keep in mind that if you change where the video and
data cables were connected for a particular LCD, its address will change. An LCD’s

address is not determined by its position in the array, rather by its Quad Input Manager
Module connection

.

Each Quad Input Manager Module also has four DVI input connections. These four
inputs are closely associated with the corresponding LCDs. So in this manual we will
also be referring to these connections by letter and number designations, A1, A2, A3,
etc. Whether an address refers to an input, a processor, or an LCD will be apparent
from the context.

Quad Input Manager Module A, and specifically processor A1 has special duties. It is
referred to in this manual as the master. The IR remote input, the (optional) host
RS232 connection and the (optional) WallNet RS232 connections are all made on
processor A. LCD A1 displays most of the menus.

44 Runco WindowWall Installation Guide

Setting the Address of Each Quad Input Manager Module

Use a address adjustment tool to
turn this dial to the letter you want

For each Quad Input Manager Module that is connected to LCDs, you will need to set
an address (similar to a unit ID) on the front of the Quad Input Manager Module.
Using the Quad Input Manager Module address adjustment tool, manually turn the
dial in the middle of the address selector to the letter you want to be identified with
the LCDs connected to this Quad Input Manager Module. It is important to note that
each module must be unique. So one Quad Input Manager Module needs to be A,
the next B, etc.

It is recommended that you set the addresses when the Quad Input Manager
Modules are turned on. This make it easier to see LEDs as you switch between
addresses. Once you have set the IDs how you want, it is recommended that you
power cycle all Quad Input Manager Modules.

System Addresses

Runco WindowWall Installation Guide 45

Connecting Sources

Connecting Sources

Note: If you do not want to connect your sources at this time, you may do Runco

WindowWall Layout (see "Matrix Layout Menu" on page 59) and perform color balance
before sources are connected.

The digital inputs of the Runco WindowWall gives you the flexibility to create a
variety of configurations that can be displayed. There are three basic ways that you
will most likely use your video wall.

• Spread one picture over the entire video wall

• Plug in individual inputs into each LCD in the wall

• Spread one picture over a section of the wall, or what we’ll call a sub wall, and
have individual inputs on the other displays.

Each Quad Input Manager Module has four DVI inputs, a Dual Link loop input and a
Digital Loop Out. The Runco DHD3 connects as a source to the Quad Input Manager
Module. How you connect your sources may depend on what you want to do with
the wall. Familiarize yourself with the configuration scenarios ("Understanding Wall
Configuration" on page 101) before connecting your sources. If in doubt, connect
each source to the Digital In connector that corresponds to the LCD connector where
you will want that source to be displayed. If you will use any form of Runco Big
Picture, cable the digital loop out and Dual Link In connections as shown in "Loop­Through" on page 47. If you want to connect an analog source to the Runco
WindowWall, you will need to use an analog to DVI-D converter or matrix switcher
that converts analog signals to DVI.

46 Runco WindowWall Installation Guide

Loop-Through

All of the “Quick Configure” settings and many other configurations rely on the
system being configured for loop through as shown in the diagram below. Connect a
DVI-D cable from the Digital Loop Out connector of the first Quad Input Manager
Module, to the Dual Link Input connector of the next Quad Input Manager Module.
Connect the Digital Loop Out connector of the final Quad Input Manager Module to
the Dual Link In connector of the first module, completing the loop. Below is an
example of a basic loop through.

Loop-Through

Runco WindowWall Installation Guide 47

Loop-Through

48 Runco WindowWall Installation Guide

Configuring a Runco
WindowWall

Menu Settings

There are four different menu settings that are available when you open the on­screen menus: navigational, global, local and status. These will be described in more
detail on the following pages.

Basic Configuration Steps

Configure your displays when you perform steps in the following order:

1 Runco WindowWall Layout (global) - see "Matrix Layout Menu" on page 59.

2 Color Balance the displays (local) - see "Adjusting Color Balance" on page 61.

3 Configure Wall Settings. See "Understanding Wall Configuration" on page 101 for

more information.

4 If you need to adjust the image, see "On-Screen Menus" on page 119 to see

different menu options.

Master vs. Slave Displays

The master display is the LCD where the bulk of the on-screen menu configuration
and off-board configurations will be controlled. The master display is the one
plugged into the LCD 1 connector of Quad Input Manager Module A, which is
identified on screen as A1. All other displays in the array are considered “slave”
displays, which will receive many global software and hardware commands from the
master (A1). Information specific to individual displays can be controlled on slave
displays.

Runco WindowWall Installation Guide 49

Menus and the Remote

1

2

4

3

5

6

7

8

9

10

11

12

13

14

15

Menus and the Remote

All on-screen menus are controlled using a specific remote control created for the
Runco WindowWall display wall. This remote allows you to access the four menu
types: navigational, global, local and status. These menus are described below.

Note: Keep in mind that you need to point the remote towards where the IR sensor is

mounted.

Number Definition

1Turn the display ON/OFF.

2 Move the target left or right.

3 Set the target to all at once.

4 With each press, go to Picture, Input Levels, Aspect Ratio,

Picture Position, Zoom Top & Left, Zoom Bottom and
Right.

5 Press once for Miscellaneous Options, twice for Backlight

6 Press once for Recall, twice for Save.

7 Takes you to the next Quick Configure setting (Big

Settings, three times for Serial Port Settings.

Picture, A1, A2, etc.)

8 Press once for the Color Balance menu.

50 Runco WindowWall Installation Guide

Menus and the Remote

Number Definition

9 With each press, go to Unit Status, Serial Port Status,

Setup Summary and Test Patterns.

10 Open the Wall Configuration menu.

11 Bring up the on-screen menus.

12 Return to the previous menu.

13 Press to select a menu option.

14 Move highlight to the top line of the menu.

15 Arrow keys move the highlight around on the menu to

select the option you want.

Arrows on menu lines lead to other menus. Solid black arrows ) lead to Navigational
menus, hollow blue arrows > lead to Status menus and hollow green arrows  lead
to Slave menus.

Runco WindowWall Installation Guide 51

Menus and the Remote

Navigational Menus

Navigational menus appear only on the master display, which can be identified on
screen by A1. These menus simply allow you to get to other menus, and there are no
active functions directly available from them. The MAIN MENU and ADVANCED OPTIONS
are navigational menus.

Advanced Options

Global Menus

Color Balance
Size and Position
Miscellaneous Options
Backlight Settings
Serial Port Settings
Set Clock / Schedule Events



Global menus can only be controlled on the master (A1) display. Any changes made
to global menus will result in changes to the entire wall. The following menus are
globally controlled:

• Wall Configuration

•Matrix Layout

• Quad Module Route

• Picture

•Memory

• Diagnostics

• Test Patterns

• Miscellaneous Options

• Backlight Settings

• Serial Port Settings

• Set Clock/Schedule Events

• Factory Settings

52 Runco WindowWall Installation Guide

Status Menus

Menus and the Remote

Status menus appear on all displays simultaneously and show information specific to
each display. Status menus are information only and no settings can be changed. The
following menus are status menus:

• Picture Information

• Unit Status

• Serial Port Status

• Setup Summary

•Hours

• Program Information

Runco WindowWall Installation Guide 53

Menus and the Remote

These arrows move the
local menu to the next
display in the array.

This button puts the
local menu onto all
displays at once.

Top button

Local Menus

Local menus allow you to make changes to a specific display as needed. This allows
you to better fine-tune certain settings, such as scaling or overscan. Local menus can
appear on any display, either one at a time or on all at once. You will need to select
which display you want to control by using the target control buttons on the remote
control. The following menus are locally controlled:

• Wall Setup

• Input Levels

• Aspect Ratio

• Color Balance

• Size & Position

• Picture Position

• Zoom Top & Left

• Zoom Bottom & Right

• Viewport Top & Left

• Viewport Bottom & Right

When displaying locals menus on all LCD tiles at the same time, notice the highlight
bar might be on a different line on each menu. Use the

TOP button to simultaneously

move the highlight bar to the same place on all menus.

54 Runco WindowWall Installation Guide

Display IDs

Example of master
display ID when it is
the selected display

Shows which
display a local
menu will be on.

Shows column of
this display in
the video wall

Shows row of
this display in
the video wall

Menus and the Remote

LCD displays are identified with a letter and a number, called a display ID. The letter is
set on the front panel of the Quad Input Manager Module (see "Setting the Address
of Each Quad Input Manager Module" on page 45). The number is chosen by the
connector to which the display is connected.

If this display will show local menus, the display ID has a green square around it. The
master (A1) display has a red square around it.

Runco WindowWall Installation Guide 55

Menus and the Remote

56 Runco WindowWall Installation Guide

RS232 Communication

Wiring the adapter

To go from 9-pin D-sub serial connector on
the back of the computer to an RJ45
connector, use a standard RJ45-to-9-pin
adapter. Wire it internally as shown. The
wiring shown for this adapter is correct for
straight-through cables. Straight-through
cables are wired 1-to-1, 2-to-2, etc.

RJ45 9-pin

Yellow wire 6 3

Black wire 3 2

Green wire 5 5

RJ45 looking into
the socket

RS232 control is not necessary for operation, but is a convenient way to control
displays from a computer at a distance. If your installation will not use RS232 control,
skip this section.

Everything you can do with the remote, you can do with RS232 commands. Plus, you
can send inquiries to the displays and find out the current settings and values.

RS232 connections are made with cables like Ethernet straight-through cables. This is
the common type of LAN connection cable sometimes called a Cat 5 cable.

Note: It is important that the RJ-45 cable has “straight through” connections. To see if your

cable is correct, hold the two connectors side by side with the ends pointing in the same
direction. Look at the sides of the connectors that do not have the locking tab. If the colors of
the wires inside the connectors are the same left to right for both connectors, this is the
correct cable. If the colors are mirror reflections of each other, it is the wrong type.

You need an adapter to go from the computer’s 9-pin serial output connector to an
RJ-45 connector. Adapters of this type are readily available at computer and
electronic supply stores. The adapter is not pre-wired. You will make three
connections inside the adapter, as described below.

RS232 Communication

5 4 3 2 1

6789

Runco WindowWall Installation Guide 57

1

8

RS232 Communication

RS232 port connection is on the Quad Input
Manager Module. Only connect to Quad module A.
Otherwise, the connection won’t work.

Connecting RS232 Cables

1 Connect the 9-pin adapter to the serial output connector of the controlling

computer. (This computer does not have to be the same one as the computer
used as a picture source.) The serial output is sometimes called the Comm Port,
and sometimes there is more than one.

2 Connect a cable from the RJ-45 adapter to the In connector of the Quad Input

Manager Module A.

For more information about configuring RS232 communications, see "Serial Port
Settings and Diagnostics" on page 89.

58 Runco WindowWall Installation Guide

Matrix Layout Menu

The Runco WindowWall LCDs are equipped with sensors that allow them to know
their position in the array. The master (A1) keeps track of this information and
displays it in the layout menu. To start the automatic discovery process, go to the

MATRIX LAYOUT MENU (MAIN MENU > WALL CONFIGURATION > MATRIX LAYOUT) and select

the AUTO option. The discovery process takes about 5-10 seconds for the entire wall.

Caution: Yo u must complete this step before performing any other on-screen menu
configurations!

Matrix Layout

Auto Quick Reset

A1 A2 A3
B1 B2 B3
C1 C2 C3

**

Note: The first time you open this menu, it will be populated from A1 all the way through P4,

no matter how many modules you have.

Depending on how your wall is set up, one of four scenarios could occur:

• Auto Layout Complete - The discovery process completed without errors.

• No Auto Layout has been performed. See "Troubleshooting" on page 133.

• Error in the Layout - This might appear if an LCD is in service mode. See
"Troubleshooting" on page 133.

• If your array is larger than nine wide or nine high, you will not be able to see the
entire layout on this menu. A message will appear that indicates this.

Runco WindowWall Installation Guide 59

Matrix Layout Menu

60 Runco WindowWall Installation Guide

Adjusting Color Balance

Color Balance is used to select the color temperature of each display, as well as to
match the colors of adjacent displays when several displays are arranged in an array.
When you see a yellow car move across a video array from one display to another,
you want it to have the same color for the whole trip, not change from yellow to tan
to orange.

Colors vary slightly from one display to the next, because of slight variations in the
backlights and displays. This cannot be avoided, but you can compensate for it with
color balancing.

Understanding Color Temperature

Different “pure white” light sources do not always have the same color. For instance,
light from an incandescent bulb has more yellow than light from direct sunlight.
“Color Temperature” is a way of measuring these color differences. In general, higher
color temperature numbers are bluer or “cooler.” You may have a reason for wanting
your display to be a specific color temperature. For instance, if you are using the
Runco WindowWall in a television studio where you will be videotaping the content,
you will want a low color temperature. The Runco WindowWall defaults to the
brightest setting possible, which is 100 in the RED, GREEN and BLUE lines under

WHITE BALANCE. You may choose a different color temperature by setting it in the
COLOR BALANCE menu.

Adjusting Color Temperature

Select the COLOR TEMPERATURE line in the COLOR BALANCE menu and then select
from 3200°K (Warm), 5500°K, 6500ºK, 8500°K (Cool) or NATIVE. If you want the
brightest display, select the NATIVE option.

Changing the color temperature changes the three WHITE BALANCE values. You can
also change the WHITE BALANCE values individually to create a custom color
temperature. Once you have changed the values, a new
on the COLOR TEMPERATURE line.

Color Balancing Multiple Displays

Color balancing is subjective. It may seem strange at first, but it gets easier with
practice. Fortunately, you don't have to match all the colors; you only have to match
whites and grays. It is not necessary to achieve a perfect white or a perfectly colorless
gray. It is only necessary that all the displays look alike when they display white and
gray.

Caution: Never try to match the colors of the displays with the black and white level controls
or with the video controls. You will not like the results if you do.

Caution: If you are color blind, even a little bit, do not color balance your array. Have
someone else color balance the wall.

CUSTOM option is available

Runco WindowWall Installation Guide 61

Adjusting Color Balance

1 Turn on all the displays in the array and let them warm up for at least five

minutes. The backlights must be thoroughly warm before you color balance.

2 Press MISC twice on the remote to open the BACKLIGHT CONTROL menu. Confirm

that the BACKLIGHT INTENSITY is greater than 1.

Backlight Control

Auto Backlight on
Turn Backlight Off When No Source (DPMS)

DPMS Delay 1 hr
Backlight Intensity 10

3 Open the COLOR BALANCE menu by pressing BALANCE on the remote.

Color Balance

Color Temperature Native

White Test Pattern

White Balance - All (Clipboard)

Red 100 (100)

Green 100 (100)

Blue 100 (100)

Gray Test Pattern

Gray Balance - All

Red 7 (7)

Green 7 (7)

Blue 7 (7)

Backlight Adjustment +0
Copy to Clipboard

Recall From Clipboard
Reset to Defaults

Remove Test Pattern

Note: The color balance menu is a local menu. For more information about navigating local

menus, see "Local Menus" on page 54.

4

Press the ** button to show the menu on all displays.

62 Runco WindowWall Installation Guide

Adjusting Color Balance

5 If the array has never been color balanced, make sure you start with the same

color temperature setting on each display. If you are not interested in achieving a
specific color temperature, use NATIVE, which is the brightest. If the display has
been color balanced before, it will display CUSTOM in the COLOR TEMPERATURE
line, because the balance values don’t match any of the pre-set color
temperatures.

6 Highlight the WHITE TEST PATTERN line and press ENTER. This will show the white

test pattern on all displays.

Note: Always use the internal Test Patterns for color balancing, not an external pattern.

When all displays are white, find the least bright display in the array. This will be

7

the “baseline” display, and you will not adjust it. All other displays will be adjusted
to this baseline display.
Why pick the “least bright” display? Why not pick the brightest and adjust to it?
When the white value is 100, the display is as bright as it can get. You are
adjusting for slight variations in backlight brightness.

8 Choose a display next to the baseline display and adjust its BACKLIGHT

ADJUSTMENT to make its overall brightness match the baseline display. (If you

can’t bring this setting down to match the baseline, maybe you didn’t choose the
darkest display.)

9 Continue with other adjacent displays until the overall backlight brightness

matches on all displays.

Note: The backlight adjustment does not affect the color of the display.

Choose a display next to the baseline display and adjust its white values (red,

10

green and blue) to make its color match the baseline display. Concentrate on the
center of the displays, not the adjacent edges. Do not adjust the gray values at
this time.

11 Continue with other adjacent displays until all the displays have the same

appearance when white.

12 When all displays look the same when displaying the White test pattern, highlight

the

GRAY TEST PATTERN line and press ENTER. This will show the gray pattern on

all displays.

13 Choose any display as the new baseline display. It does not need to be the

baseline display you used for white.

14 Adjust the gray values for all the displays until they match the baseline display.

Do one display at a time. Again, match the center part of the picture, not the
edges.

Runco WindowWall Installation Guide 63

Adjusting Color Balance

15 When all displays match in gray, highlight the REMOVE TEST PATTERN line and

press ENTER. Press MENU to close all the menus.

Tips for Color Balancing

• COPY TO CLIPBOARD will save all the current settings to a temporary memory.
You can then make more adjustments to see if it gets better or worse. RECALL

FROM CLIPBOARD will restore these saved settings. The clipboard is only for

testing. These values are not saved when AC power is off.

• Color balance values are saved for all input sources in the same memory
location.

• Stand back from the array and directly in front of it to get an overall view.

• Small changes are difficult to see at first, particularly with white. When you
don’t know which color to change, pick one at random and change it 4 or 5
steps. The result will be either better or worse. If worse, go the other way with
that color. If that is also worse, put this color back where you started and do the
same with another color. If everything you do makes the match worse, you
must be close to the ideal point.

• Removing red has the same effect on hue as increasing blue and green
together. The COLOR BALANCE menu slider bars have colored bulbs at each end
to tell you what the effect will be of moving a color toward that end.

• Changes in the white values affect the gray values but changes in gray values
do not affect the white values.

64 Runco WindowWall Installation Guide

Advanced Options

Main Menu

Wall Configuration
Picture
Memory
Diagnostics
Advanced Options

Program Information

>

Advanced Options

Color Balance



Size and Position
Miscellaneous Options
Backlight Settings
Serial Port Settings
Set Clock / Schedule Events

Advanced options are used mostly for fine tuning and will rarely need to be used.
The most commonly used items in the ADVANCED OPTIONS MENU are described in the
following sections:

• Color Balance: see "Adjusting Color Balance" on page 61

• Backlight Settings: see "Backlight Control" on page 77

• Miscellaneous Options: see "Miscellaneous Options" on page 66

The less commonly used options are covered in the following sections of this
manual:

• Size and Position: see "Adjusting Position" on page 79

• Serial Port Settings: see "Serial Port Settings and Diagnostics" on page 89

• Set Clock/Schedule Events: see "Setting the Clock/Scheduling an Event" on
page 67

Advanced Options

Runco WindowWall Installation Guide 65

Advanced Options

Miscellaneous Options

The MISCELLANEOUS menu contains several unrelated settings. To access the

MISCELLANEOUS menu, press MISC once on the remote.

Miscellaneous

Cable Equalization
Menu Timeout Never Time Out
Rotate Menu None

(EDID) Plug and Play
Allow Frame Lock



Cable Equalization

This feature adjusts the long line video system to compensate for
cable type and length. The default cable equalization is a mid
range value that should allow an image to be seen no matter

what the cable configuration actually is. The CABLE EQUALIZATION
“slave” menu is the first menu to come up when you press the MISC button. Press the
** button to be sure it is on all displays and then use up and down until you get an
image on the master. If you can’t see images on the other displays use the target <
and > buttons to move the CABLE EQUALIZATION menus to those displays to adjust
individually. It may be easier to complete the MATRIX LAYOUT menu on the master
before attempting to adjust CABLE EQUALIZATION on the slaves.

Miscellaneous

Cable Equalization 1

*

Copy Settings to All Displays

***

Note: It is possible to have this value so off that no video can be seen.

Menu Timeout

Determines how long the on-screen menus will be displayed; the range is 0-60
seconds;

NEVER TIME OUT means the menus will remain on screen until you choose to

turn them off.

Rotate Menu

Makes the menus readable when the display is arranged in portrait or landscape
orientation.

ROTATE MENU does not rotate the picture. It only arranges the menus so

they read the same way the picture does. To use the display in portrait mode, your
source image must be rotated.

66 Runco WindowWall Installation Guide

(EDID) Plug and Play

Advanced Options

Color Balance



Size and Position
Miscellaneous Options
Backlight Settings
Serial Port Settings
Set Clock / Schedule Events

Main Menu

Wall Configuration
Picture
Memory
Diagnostics
Advanced Options

Program Information

>

Plug and Play allows the source computer’s video card to query the display and send
the correct resolution. Most video cards work with Runco displays. For the few that
don’t, you may need to turn off Plug and Play and manually specify the video card
settings based on the display’s capabilities.

Allow Frame Lock

Frame lock causes the display to synchronize its vertical refresh timing with that of
the incoming source. This prevents frame tearing or frame dropping. To frame lock,
the incoming signal must be within the refresh parameters of the display itself, which
is from 49 Hz to 62 Hz.

Setting the Clock/Scheduling an Event

The Runco WindowWall can be easily programmed to schedule specific events, such
as turning the unit on or off.

1 To access the SET CLOCK/SCHEDULE EVENTS menu, press MENU on the remote and

from the MAIN MENU, select ADVANCED OPTIONS > SET CLOCK/SCHEDULE EVENTS.

Advanced Options

Runco WindowWall Installation Guide 67

Advanced Options

Set Clock / Schedule Events

Press <ENTER> to set clock and schedule events

Current Date/Time: Tue Feb 28 2007 10:40

01 07:30 Daily Turn On

02 21:30 Daily Turn Off

03 12:30 Mondays Recall #04

04 16:00 Wednesdays Recall #23

05 02:00 Apr 1 2007 Clk +1 Hr

06 02:00 Oct 28 2007 Clk -1 Hr

07

08

09

10

11

12

13

14

15

16

17

18

19

20

2 Press ENTER to open the EVENT popup menu.

3 Do one of the following:

• To set the clock, see "Setting the Clock" on page 69.

• To schedule an event, see "Scheduling an Event" on page 70.

68 Runco WindowWall Installation Guide

Setting the Clock

Use the following instructions to set the clock.

1 If 0 is not already selected in the Event # line, use the -/+ keys to select it.

2 Depending on the changes you want to make, update any of the following lines:

Advanced Options

Event # (0= set clock) 0

Frequency Never
Action No Action
Slot to Recall 1
Day of Week Tuesda y

Yea r 2007
Month 03
Date in Month 05
Hour 21
Minute 30

•Year

•Month

• Date in Month

•Hour

•Minute

Note: Time is calculated using a 24-hour clock. For example, if the current time is 9:30 p.m.,

set the Hour line to 21 and the Minute line to 30.

3

When you are finished making the appropriate changes, press ENTER to see the
new time at the top of the SET CLOCK / SCHEDULE EVENTS menu.

4 Press MENU to close the menu system.

Runco WindowWall Installation Guide 69

Advanced Options

Scheduling an Event

The most important event that can be “scheduled” for the Runco WindowWall is to
turn it on or off. Scheduling an automatic shut off time for the Runco WindowWall
helps ensure that Temporary Image Retention does not occur. The following events
can be scheduled:

• Turn unit off/on

• Set the clock ahead/back 1 hour

• Recall a memory slot

Use the following instructions to schedule an event.

1 Use the -/+ keys to select the “event number” you want to correspond to this

event.

2 Use the up/down arrows to select the Frequency line. Use the -/+ keys to scroll

through the list until you find the selection you want. The following frequencies
can be selected:

• One Time (e.g. to set clock ahead one hour in the spring)

• Daily (e.g. to turn the unit on/off)

•Weekly

Event # (0= set clock) 1

Frequency Daily

Action No Action
Slot to Recall 1
Day of Week Wedn esd ay
Yea r 2007
Month 02
Date in Month 28

Hour 0
Minute 0

Note: If you have set up a one time event, the frequency will show “Never” once the event

has occurred. You can schedule the event to occur again by changing the frequency back to
“One Time” and then correcting the date and time.

70 Runco WindowWall Installation Guide

Advanced Options

3 Use the up/down arrows to select the Action line. Use the -/+ keys to scroll

through the list of Action items until you find the one you want. The following
actions can be selected:

• Turn Unit Off

• Turn Unit On

•Recall Slot

• Set Clock Ahead 1 Hour

• Set Clock Back 1 Hour

4 Do one of the following:

• If you selected “Recall Slot” in the previous step and want to recall a memory
slot other than the one shown, go to 5.

• If you did not select “Recall Slot” in the previous step, go to 6.

5 Use the up/down arrows to select the Slot to Recall line. Use the -/+ keys to scroll

through the list until you find the selection you want.

Event # (0= set clock) 3

Frequency Weekl y
Action Recall Slot
Slot to Recall 4
Day of Week Monday

Yea r 2007
Month 05
Date in Month 28

Hour 12
Minute 30

Note: If you select a memory slot that has not been set up, no action will occur.

Depending on the frequency you selected and the change you want to make,

6

update any of the following lines:

•Day of Week

•Year

•Month

• Date in Month

•Hour

•Minute

Note: Time is calculated using a 24-hour clock. For example, if you want your unit to turn off

at 9:30 p.m., set the Hour line to 21 and the Minute line to 30.

Runco WindowWall Installation Guide 71

Advanced Options

7 Continue setting up events until you are finished. Changes are automatically

saved each time you move from line to line.

8 When you are finished making the appropriate changes, press ENTER to see the

new events on the SET CLOCK / SCHEDULE EVENTS menu.

9 Press MENU to close the menu system.

72 Runco WindowWall Installation Guide

Aspect Ratio Settings

The aspect ratio of any picture is its width divided by its height. W/H = Aspect Ratio

The native aspect ratio of the Runco WindowWall is 1.77. This is sometimes referred
to as 16:9 for 1.77. The native resolution of the Runco WindowWall is 1366 x 768.

Many pictures do not have this aspect ratio. Standard television, VGA, SVGA, and XGA
signals are 1.33. Movies from DVDs vary depending on the original film format, but
are often 1.85. The larger the number, the “wider” the picture seems.

When the incoming picture is a different aspect ratio from the screen, the display
gives you six choices (see SCALE MODE submenu options) to make it fit.

Scale Mode Settings

1 To select the Scale Mode, press PICTURE on the remote three times.

Aspect Ratio Settings

Aspect Ratio

Scale Mode 16 x 9
Justify Center

Overscan 0%
Sharpness 4

2 With SCALE MODE highlighted, press ENTER. The SCALE MODE submenu displays.

Fill Screen
Crop
Letterbox/Pillarbox
16x9
4x3

The scale modes are “radio” buttons; you can only choose one at a time.

One to One

Runco WindowWall Installation Guide 73

Aspect Ratio Settings

Note: The display is not capable of compressing the image in one direction while stretching

it in the other. For example, if you try to display a UXGA (1600 x 1200) on an Runco
WindowWall in a 1 x 2 column arrangement (1366 x 768) at Fill All, the display will letterbox
the image and the following note will appear at the bottom of the menu: “Can’t display
Change Scale Mode.” You can leave the scale mode at Fill All or change it to Letterbox. You
can also select Crop or One to One.

Note: The

picture based on the

SCALE MODE menu icons change to indicate the effect each mode will have on the

JUSTIFY and SCALE MODE settings, and the source resolution.

Affect on Input Type on 16 x 9 Display

Scale

Mode

4 x 3 source
(e.g. Standard Video or
VGA/SVGA/XGA)

16 x 9 source
(e.g. 1080i or WXGA computer
source)

Fill Screen Stretches width of image Displays full image without

distortion

Fill Screen makes the picture fit top-to-bottom and left-to-right, regardless of how this
stretches or compresses the picture. Fill All distorts the picture, when the aspect ratio of
the incoming picture is not the same as the display.

Crop Crops top and bottom of image; fits

width of image without distortion

Displays full image without
distortion

Crop expands non-native aspect ratio pictures until the second edges touch the border
and lets the other edges of the picture fall outside the display and get cropped.

Letterbox
/Pillarbox

Fits height of image without
distortion; fills width with border

Letterbox/Pillarbox expands the picture until the first edges (top-bottom or left-right)
touch the border of the display, and then fills in the other sides with a solid color.

74 Runco WindowWall Installation Guide

Displays full image without
distortion

Affect on Input Type on 16 x 9 Display

Aspect Ratio Settings

Scale

Mode

16 x 9 Stretches image to fill width without

4 x 3 source
(e.g. Standard Video or
VGA/SVGA/XGA)

affecting height

16 x 9 source
(e.g. 1080i or WXGA computer
source)

Displays full image without
distortion

(16 x 9) forces the aspect ratio to 16 x 9 (1.77), the standard for many DVD movies. This will
distort any picture other than 16 x 9 aspect ratio pictures. 16 x 9 can be used to display
anamorphic DVDs on an array.

4 x 3 Fits height and width of image

without distortion; fills width with
border

Fits height of image, compresses
width and fills with border

.

(4 x 3) forces a 4 x 3 (1.33) aspect ratio, the ratio of standard television.

One to
One

Displays image without distortion at
actual size

Example above represents a VGA
input displayed on one LCD tile

Displays full image without
distortion

Example above is for 1366 x 768
input displayed on one LCD tile

One to One maintains the original size and aspect ratio of the picture. This may leave
blank areas on all four sides. For instance, a VGA picture (640 x 480) on a 16 x 9 display will
occupy only a small area in the center of the screen. The primary use of One to One is to
display the image without scaling artifacts.

The One to One Scale Mode will produce different cropping results and the image size will
be different for each input resolution.

Runco WindowWall Installation Guide 75

Aspect Ratio Settings

Justify Settings

Overscan

Justify determines how the picture will be placed in a wall of displays. For a single
display, Justify determines placement on the screen. For a wall of displays, if the
image is not large enough to fill all the displays in the wall, some will be left blank.

Top/Left

Positions the image starting with the top, leftmost display, then across and down.

Center

Positions the image starting with the center of the image in the center of the wall
spreading out equally to all displays.

Bottom/Right

Positions the image starting with the bottom, rightmost display, then across and up.

Sharpness

This is used to hide blank areas and stray lines in the edges of an image. The lower
the overscan setting, the more of the optical image that is seen. Standard CRT
televisions have an overscan of about 5%, which may actually hide content or images
that you want to see.

Sharpness settings determine how crisp the image should be. There are sixteen
levels of sharpness, where 0 is the softest and 15 is the sharpest. Seven is the default.

76 Runco WindowWall Installation Guide

Backlight Control

The backlight is optimized for the LCD operation. For normal operating conditions,
the backlight can be adjusted for maximum brightness if desired. If you are operating
at higher altitudes up to 2000 meters, it is recommended that you run the backlight
at a reduced intensity. Running at maximum intensity at high altitudes can affect the
lifetime expectancy.

Note: To extend the backlight life, it is recommended that you use the lowest backlight

brightness that makes sense for your application. This will reduce power consumption, heat
output and the chances of TIR from occurring. (See "Recommended Usage" on page 5)

To open the BACKLIGHT CONTROL menu, press twice on the remote.

Backlight Control

Auto Backlight on
Turn Backlight Off When No Source (DPMS)

DPMS Delay 1 hr
Backlight Intensity 10

Backlight Control

Note: The last two lines will only appear on the master (A1) display.

Auto Backlight On

If AUTO BACKLIGHT ON is checked, the display turns on the backlights soon after AC
power is applied. It won’t wait for a remote control or RS232 command.

This is the normal mode for applications where the displays will be on 24 hours a day.
This way, no one has to manually turn on the backlights after a power failure.

Caution: To prevent temporary image retention (TIR), is recommended that you do not
leave the Runco WindowWall on for 24 hours a day. To get the most out of your display, see
"Recommended Usage" on page 4.

If the displays normally have the backlights off for part of the day or night, do not
check this box. Otherwise a power failure at night would turn on the backlights.

Turn Backlight Off With No Source and DPMS Delay

When checked, TURN BACKLIGHT OFF WITH NO SOURCE (DPMS) causes the backlights to
turn off after the source goes absent for the length of time specified in the

DELAY line. If this line is not checked, the backlights remain on indefinitely. To specify

an amount of time after which the source is absent that the backlights will shut off,
enter that number in the

DPMS DELAY line.

DPMS

Runco WindowWall Installation Guide 77

Backlight Control

Backlight Intensity

The backlight intensity can range from 1-10. Confirm that the BACKLIGHT INTENSITY is
greater than 1. If you are operating at higher altitudes up to 2000 meters, it is
recommended that you run the backlight at a reduced intensity.

78 Runco WindowWall Installation Guide

Adjusting Position

Position moves the picture on the screen but does not move the menus.

Picture Position

Open the PICTURE POSITION menu (MAIN MENU > ADVANCED OPTIONS > SIZE AND

POSITION > PICTURE POSITION). The four arrow keys move the picture on the screen.

Picture Position

Use arrow keys to move image

Horizontal Position 168
Vertical Position 19

The numbers for HORIZONTAL POSITION and VERTICAL POSITION refer to the number of
pixels from sync to the first displayed pixel. These numbers get smaller as the picture
moves up and to the left.

Adjusting Position

Horizontal Position

Shows the number of pixels from the beginning of H sync to the first active pixel.
Because there are many black pixels after H sync, this number will not be zero when
the picture is at the left border of the screen.

Vertical Position

Shows the number of lines from V sync to the first active line, so it will not be zero
when the picture is at the top of the screen.

Note: Adjusting the VERTICAL POSITION too far may cause the image to jump or hop. If the

image appears to flicker or hop, readjust the

VERTICAL POSITION.

Runco WindowWall Installation Guide 79

Adjusting Position

80 Runco WindowWall Installation Guide

Spreading Images Across the Wall

Wall Configuration

Quick Configure Big Picture Bi g Picture A3
Big Picture Setup



Matrix Layout
Quad Module A Route

Enable High Resolution and Dual Link Inputs
Synchronize High Resolutions

Big Picture Setup

Matrix Position 3x3 1:1
Wall Width 3
Wall Height 3
Unit Column 1
Unit Row 1

Wall Mode
Frame Compensation

Frame Height 10 pixels

Frame Width 10 pixels

*
***

Copy Settings to All Displays

For the Runco WindowWall, you will need to set up a variety of options that relate to
how each display fits into the wall. Whether you use Runco’s Big PictureTM or an
external video processor, your goal is to make the picture fit together properly at the
edges.

Using an External Video Processor

The processor divides a single picture into several sections and sends each part on a
separate cable. Connect these cables to the proper display.

You can still position the picture with the display controls. With most processors, you
can position and zoom the picture with the processor controls.

Using the Quick Configure Feature

The Runco WindowWall contains sensors that easily configure the layout of your wall.
Quick Configure sets up the routing (see "Understanding Wall Configuration" on
page 101) and the Big Picture Setup (see below) automatically. If you have a more
complicated setup and want to manually configure your wall, use the BIG PICTURE

SETUP menu.

Spreading Images Across the Wall

Using the Matrix Layout Menu

This feature is described earlier in the manual. For more information, see "Matrix
Layout Menu" on page 59.

Using Runco’s Big Picture

To use Runco’s Big PictureTM, you must set the values in the BIG PICTURE SETUP menu
for the same wall size on all the LCDs in the wall using the Big Picture feature.

TM

Runco WindowWall Installation Guide 81

Spreading Images Across the Wall

Wall Width and Wall Height

These show the number of displays wide and high for the picture. This may be
different from the physical size of the wall. You could build a 4 x 3 array of displays
and use WALL MODE to put a single picture on the four displays in the upper left
corner, for instance. Using the QUICK CONFIGURE line on the WALL CONFIGURATION
menu will set these automatically.

Unit Column and Unit Row

These represent the position of the display in this “array.” For example, in the 4 x 3
array of displays shown below, Unit numbering starts at the top left corner of the
array. This display would have a Unit Column value of 1 and a Unit Row value of 1.
Using the QUICK CONFIGURE line on the WALL CONFIGURATION menu will set these
automatically.

Unit Row 1

Unit Column 1

Unit Row 2

Unit Column 1

Unit Row 3

Unit Column 1

Unit Row 4

Unit Column 1

Unit Row 1

Unit Column 2

Unit Row 2

Unit Column 2

Unit Row 3

Unit Column 2

Unit Row 4

Unit Column 2

Unit Row 1

Unit Column 3

Unit Row 2

Unit Column 3

Unit Row 3

Unit Column 3

Unit Row 4

Unit Column 3

Unit Row 1

Unit Column 4

Unit Row 2

Unit Column 4

Unit Row 3

Unit Column 4

Unit Row 4

Unit Column 4

Wall Mode

When checked, this turns on the Runco’s Big PictureTM feature. When not checked,
the display shows the whole picture. Using the QUICK CONFIGURE line on the WALL

CONFIGURATION menu will set these automatically.

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Spreading Images Across the Wall

Frame Compensation

When video displays are used in an array, the intent is to display a large version of an
image. However, even the thinnest of mullions break up the image oddly.

One way around this is to adjust the image. Imagine looking out a window made up
of many panes of glass. The image you see is partially obscured by the frames, but
your mind assembles the image and ignores the frames.

Runco WindowWall Installation Guide 83

Spreading Images Across the Wall

Frame compensation allows you to mimic the mind’s function by “hiding” portions of
the picture (as if the mullions were actually hiding the image) and allow the
distributed image to appear as one very large image.

To ensure images containing diagonal lines remain correctly diagonal, turn on Frame
Compensation.

Depending on how closely you space the displays, you must determine how much of
the picture to “hide” behind the display’s mullions and the space between displays.

Frame Height and Frame Width

Frame Height can be set to hide pixels at the top and bottom of images. Frame Width
can be set to hide pixels to the left and right of images. The Frame Height and Frame
Width numbers default to the correct numbers for your display, assuming they are
tiled with the frames tightly together. If your installation leaves more space between
the frames, you will need to increase these numbers.

84 Runco WindowWall Installation Guide

Zoom and Viewport

Zoom Top & Left

Arrows move top and left

0

0 0

0

Image Resolution 1366 x 768
This Unit 681 x 384

Zoom Bottom & Right

Arrows move bottom and right

0

0 0

0

Image Resolution 1366 x 768
This Unit 681 x 384

Zoom fits the edges of a large picture - one that covers many displays’ screens - from
side to side and top to bottom.

To access the Zoom menus, select MAIN MENU > ADVANCED OPTIONS > SIZE AND

POSITION. Then select the ZOOM TOP & LEFT menu or the ZOOM BOTTOM & RIGHT menu.

You can zoom the sides up to +100 pixels larger in each direction. You can also zoom
the sides up to –100 pixels smaller, but only if that side is not the edge of the overall
picture.

Zoom Menu Entries

Image Resolution

Shows the resolution of the source picture.

This Unit

Shows the number of pixels this display is using of all the incoming pixels.

Zoom and Viewport

Runco WindowWall Installation Guide 85

Zoom and Viewport

Main Menu

Wall Configuration
Picture
Memory
Diagnostics
Advanced Options

Program Information

>

Advanced Options

Color Balance



Size and Position
Miscellaneous Options
Backlight Settings
Serial Port Settings
Set Clock / Schedule Events

Size & Position

Picture Position



Zoom Window Top & Left



Zoom Window Bottom & Right



Viewport Window Top & Left



Viewport Window Bottom & Right



Reset All Windows to De fault

*
***

Copy Settings to All Displays

Note: The COPY SETTINGS TO ALL DISPLAYS line will

only appear if this menu is on the master display (A1).

Viewport Adjustment

Use the VIEWPORT menu (MAIN MENU > ADVANCED OPTIONS > SIZE AND POSITION >

VIEWPORT WINDOW) to adjust the number of pixels actually used on the display. You

can’t increase this number, but you can reduce it.

86 Runco WindowWall Installation Guide