Runco V-50HD, V-63HD User Manual
I NSTALLATION/OPERATION MANUAL
Vistage™ Series
Ultra-Thin Flat-Panel Displays
Models V-50HD and V-63HD
RuncoCare™ Standard Two Year Limited
Warranty
Congratulations on your purchase of a Runco® product! With proper installation, setup and care, you should enjoy many years
of unparalleled video performance.
This RuncoCare Standard Limited Warranty is provided free of charge by Runco International, LLC (“Runco”) with the purchase
of a covered Runco product. The following sets forth Runco’s Standard Limited Warranty applicable to all Runco projectors,
processors, LCD display and plasma display products, with the exception of the following models: XP-103DHD, SC-1, SC-1a,
CW-95DHD and VW-100HD
The following terms and conditions of the RuncoCare Standard Limited Warranty represent a contract between us, Runco, and
you, the customer, who has purchased a Runco product. This contract applies to purchases of covered Runco products
occurring on or after February 11, 2010. Runco reserves the right to change the terms of this contract, and such changes
shall apply to purchases of covered Runco products that occur on or after any future effective date.
RuncoCare Standard Features
• Two-year protection from defects in material and workmanship
• Access to 24x7 phone support
• Complimentary, second-day one-way shipping
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Warranty Coverage
Runco warrants its products to be free from defects in material and workmanship during the warranty period provided below.
If, in Runco’s sole determination, a product proves to be defective in material or workmanship during the warranty period,
Runco will repair the product, replace the product with a substantially similar new or like-new product, or refund a prorata
share of the purchase price (calculated based on the remainder of the warranty period and the then-current MSRP
product), if repair or replacement of the product is determined by Runco to not be feasible. Runco has sole discretion in
determining whether a same or like model is offered, and what constitutes a “substantially similar model.”
Length of Warranty
Runco products are warranted for two (2) years from the date of shipment from Runco. Lamps are warranted six (6) months
from the date of shipment or 1000 hours of use, whichever comes first. All other accessories, which include but are not limited
to, cables, remotes, carrying cases, lens cap and other peripherals sold with the Runco product, are warranted for ninety (90)
days from the date of the original shipment of the accessory.
Eligibility
This RuncoCare Standard Limited Warranty is valid only for the first customer who purchases the covered product from an
authorized Runco dealer or distributor. This warranty is not transferable. You may be required to provide proof of purchase in
order to receive warranty services.
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of a similar
1. Runco may update this list of products excluded from this warranty from time to time at Runco’s sole discretion, but updates to
the list of covered products will not apply on a retroactive basis.
2. MSRP is defined as the most recent product price listed on Runco’s price list.
Vistage™ Series Flat-Panel Display Installation/Operation Manual iii
RuncoCare Claim Procedure
In the event of a product defect, please follow the warranty claim procedure provided below:
1. The Customer is required to contact a Runco dealer or Runco Technical Support via email at support@runco.com or via
phone at (toll free) (800) 23RUNCO (800-237-8626). If the customer is located outside North America, call +3589 4200
554 in Europe for product service.
2. Be prepared to provide the date of purchase, the place of purchase, serial number, product model number, description of
the problem and troubleshooting steps already attempted.
3. Runco Technical Support staff will attempt to correct any minor issues that may be causing the problem. If Runco is
unable to resolve the problem through troubleshooting, a Return Material Authorization (RMA) number will be issued for the
exchange of the defective product if it is determined that the claim was made within the coverage period of the Standard
Limited Warranty.
4. If it is determined that the Standard Limited Warranty applies to the claim, the customer will need to return the defective
product to the Runco repair depot location specified by the Runco technical support representative. The customer will
need to properly package the defective product, consisting of the product only, and not include any accessories (e.g.,
cables, remotes, carrying cases, lens, lens cap and other peripherals) and return it to the Runco repair depot specified by
the technical support representative. It is the customer’s responsibility to properly package the hardware, include all
appropriate materials, and return it to the location specified by the Runco technical support department. The customer will
need to address and resolve any shipping damage claims directly with the shipping company.
5. The customer is responsible for providing a suitable box to ship the defective product to an authorized Runco repair depot.
Boxes may be purchased from a Runco technical support representative.
6. The customer is responsible for paying freight charges to ship the defective product to an authorized Runco repair depot.
7. For in-warranty repairs, Runco will pay freight charges to return the repaired/replacement product (which shall not include
accessories--e.g., cables, remotes, carrying cases, lens cap and other peripherals sold with the Runco product) to the
customer from the Runco repair depot.
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8. Once an RMA has been created, the customer may contact serviceorders@runco.com for followup questions or
confirmation status of the claim process.
Warranty Exclusions
This RuncoCare Standard Limited Warranty does not include or is limited by the following:
1. Products not purchased from an authorized Runco dealer
2. Rental costs incurred by the customer in the event of product defect or failure
3. Any product with a defaced, modified, or removed serial number
4. Damage, deterioration, or malfunction resulting from:
a Accident, abuse, misuse, neglect, improper ventilation, fire, water, disaster, lightning, or other acts of nature, smoke
exposure (cigarette or otherwise), unauthorized product modification (including use of an unauthorized mount), or failure
to follow instructions supplied with the product
b Repair or attempted repair by anyone not authorized by Runco
c Any damage to the product due to shipment
d Removal or installation of the product
e Causes external to the product, such as electric power fluctuations or failure
f Use of supplies or parts (including lamps) that are not purchased from Runco or do not meet Runco’s specifications
g Normal wear and tear
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iv Vistage™ Series Flat-Panel Display Installation/Operation Manual
h Expected lamp degradation and normal decrease in lamp output over a period of time or as the lamp is consumed
i Customer caused defects, including but not limited to, scratched/defaced/altered plastics
j Failure to follow maintenance procedures as outlined in the product’s user guide where a schedule is specified for
regular cleaning of the product
k Opening the product and/or tampering with internal circuitry
l Products lost, stolen or discarded
m Any damage or dissatisfaction associated with latent images, “burnin,” or any other damage determined by Runco to be
the result of customer use patterns
n Any other cause, which does not relate to a product defect in material or workmanship
5. Removal, installation, and setup service charges are excluded from this Standard Limited warranty
6. Black uniformity issues or other LCD issues associated with usage outside the Runco recommended guidelines and
specifications for the product
7. Bright or dark sub pixels that are characteristic of LCD technology and considered by Runco to be acceptable and within
Runco’s manufacturing specifications. (See “Sub Pixel Policy,” below.)
8. Second day shipment delivery time and availability may vary based on origin and destination and Runco is unable to deliver
to PO Box and FPO Box addresses
Sub Pixel Policy
It is not uncommon for one or more sub pixels to become bright or dark during or after the manufacturing process. A bright
sub pixel is one that remains in the on position, and a dark sub pixel is one that appears black or off. The sub pixels are usually
hard to see and will not detract from the display quality or usability at normal viewing distance. The following are Runco’s
criteria for identifying bright or dark sub pixels that would be considered unacceptable: a) the number of bright or dark sub
pixels; b) the location of the bright or dark sub pixels; c) the color of the bright sub pixels; and d) the Runco model size. If sub
pixels have been identified as unacceptable by Runco the LCD will be deemed faulty and will be replaced if reported within the
warranty period. If there are issues with bright or dark sub pixels, gather the information listed above and call or email
support@runco.com.
Other Terms and Conditions
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1. Runco will not accept returned Product unless an RMA number has been issued by Runco.
2. If an Advance Exchange return occurs, it is the customer’s responsibility to properly package the defective product and
ship it to the address provided by the Runco technical support representative with the RMA number prominently
displayed. If the defective product is not properly packaged and is damaged in transit during its return to Runco, you may
be invoiced for either the repair costs, if repairable, or the MSRP of a replacement product and shipping costs incurred by
Runco.
3. The repaired or replaced product will assume the remainder of your original product’s RuncoCare Service Plan term or 90
days from the date the repaired unit is shipped, whichever is longer.
4. If a replacement product is sent, the customer agrees to retain the replacement for the product you purchased and your
defective product becomes the property of Runco.
Extended Service Options
Runco offers extended and expanded service plans. For information on additional product protection, please email
serviceorders@runco.com or call (toll free) (800) 23RUNCO (800-237-8626).
Vistage™ Series Flat-Panel Display Installation/Operation Manual v
Online Product Registration
Please visit http://www.runco.com/support/product-registration/ to register product.
Limitation of Implied Warranties
RUNCO PROVIDES NO WARRANTIES, EXPRESS OR IMPLIED, EXCEPT THOSE EXPRESSLY PROVIDED HEREIN. RUNCO
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of Damages
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RUNCO’S MAXIMUM AGGREGATE LIABILITY HEREUNDER IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF
THE PRODUCT.
1. RUNCO SHALL NOT BE LIABLE FOR DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS,
LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR
OTHER COMMERCIAL LOSS, EVEN IF THE CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. RUNCO SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES.
3. RUNCO SHALL NOT BE LIABLE FOR ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
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Effect of Local Law
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This warranty gives you specific legal rights, and you may have other rights, which vary from locality to locality. Some localities
do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the
above limitations and exclusions may not apply to you.
COPYRIGHT AND TRADEMARKS:
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© Copyright 2011 Runco International, LLC (“Runco”). This document contains proprietary information protected by copyright,
trademark and other intellectual property laws. All rights are reserved. No part of this manual may be reproduced by any
mechanical, electronic or other means, in any form, without prior written permission of Runco.
The trademarks reproduced in this Runco Owner’s Manual and used on the Runco Products are either owned by Runco or are
licensed by Runco. You may not reproduce or use the trademarks without the prior written consent of Runco.
Runco Products are manufactured under one or more of the following patents: US. Patent 6755540 and Other Patents
Pending.
vi Vistage™ Series Flat-Panel Display Installation/Operation Manual
Important Safety Instructions
Thank you for your purchase of this quality Runco video product! For the best performance, please read this manual carefully
as it is your guide through the menus and operation.
WARNING
CAUTION
RISK OFELECTRIC SHOCK
DO NOTOPEN
TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
CAUTION:
SERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of electric
shock.
This symbol is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
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7. Do not block any of the ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider
than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is
provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of
the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point
where they exit from the apparatus.
11. Only use the attachments/accessories specified by the manufacturer.
12. Use only with a cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in
any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. Keep the packing material in case the equipment should ever need to be shipped.
16. Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
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Vistage™ Series Flat-Panel Display Installation/Operation Manual vii
Compliance Information
DECLARATION OF CONFORMITY:
Manufacturer’s Name: Runco International, LLC
Manufacturer’s Address: 1195 NW Compton Drive, Beaverton, OR 97006-1992
hereby declares that the Products’ Model Numbers:
V-50HD and V-63HD
conform with the provisions of:
Council Directive 2004/108/EC on Electromagnetic Compatibility;
EN 55022 “Limits and methods of measurements of radio interference characteristics of information technology equipment”
1998;
EN 55024 “Limits and methods of measurements of immunity characteristics of information technology equipment” 1998;
Including:
• EN 61000-4-2 “Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 2:
Electrostatic discharge immunity test”
• EN 61000-4-3 “Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 3: Radiated,
Radio-Frequency, Electromagnetic Field Immunity Test”
• EN 61000-4-4 “Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 4: Electrical
fast transient/burst immunity test”
• EN 61000-4-5 "Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 5: Surge
immunity test"
• EN 61000-4-6 "Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 6: Conducted
disturbances induced by radio-frequency fields immunity test"
• EN 61000-4-8 "Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 8: Conducted
disturbances induced by power frequency magnetic fields immunity test"
• EN 61000-4-11 "Electromagnetic compatibility (EMC) Part 4: Testing and measurement techniques Section 11: Voltage
dips, short interruptions and voltage variations immunity tests"
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And:
• EN 61000-3-2 "Electromagnetic compatibility (EMC) Part 3, Section 2: Limits for harmonic current emissions (equipment
input current up to and including 16 A per phase)" 2000;
• EN 61000-3-3 "Electromagnetic compatibility (EMC) Part 3, Section 3: Limitations of voltage changes, voltage
fluctuations and flicker in public low-voltage supply systems, for equipment with rated current up to and including 16 A
and not subject to conditional connection" 1995;
Council Directive 2006/95/EC and amended by M1 and C1 on Low Voltage Equipment Safety;
EN 60950 “Safety of information technology equipment, including electrical business equipment”
The Technical Construction file required by this Directive is maintained at the corporate headquarters of Runco International,
LLC, located at 1195 NW Compton Drive, Beaverton, OR 97006-1992.
Date of Declaration: April 2011
viii Vistage™ Series Flat-Panel Display Installation/Operation Manual
FCC PART 15:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADA (ICES-003):
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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PRODUCT DISPOSAL:
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The Product contains small amounts of tin, lead and/or mercury. Disposal of these materials may be regulated due to
environmental considerations.
IMPORTANT RECYCLE INSTRUCTIONS
Lamp(s) inside this product contain mercury. This product may contain other electronic waste that can be
hazardous if not disposed of properly. Recycle or dispose in accordance with local, state, or federal Laws.
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For more information, contact the Electronic Industries Alliance at WWW.EIAE.ORG.
For lamp specific disposal information check WWW.LAMPRECYCLE.ORG.
DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European
Union and other European countries with separate collection programs)
This symbol found on your product or on its packaging, indicates that this product should not be treated as
household waste when you wish to dispose of it. Instead, it should be handed over to an applicable collection
point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences to the environment and human health, which could
otherwise be caused by inappropriate disposal of this product. The recycling of materials will help to conserve
natural resources. This symbol is only valid in the European Union. If you wish to discard this product, please
contact your local authorities or dealer and ask for the correct method of disposal.
Vistage™ Series Flat-Panel Display Installation/Operation Manual ix
Notes:
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x Vistage™ Series Flat-Panel Display Installation/Operation Manual
1Table of Contents
RuncoCare™ Standard Two Year Limited Warranty ................................................... iii
Important Safety Instructions ....................................................................................... vii
Compliance Information .............................................................................................. viii
1. Introduction ............................................................................................................... 1
About This Manual .......................................................................................................1
Target Audience .....................................................................................................1
If You Have Comments About This Manual.............................................................1
Textual and Graphic Conventions ...........................................................................1
Using This Manual ........................................................................................................2
Description, Features and Benefits ...............................................................................3
Key Features and Benefits ......................................................................................4
Parts List ................................................................................................................4
2. Controls and Functions ............................................................................................5
Vistage Series at a Glance ............................................................................................5
Front-Panel Controls and Indicators........................................................................ 5
Rear-Panel Connectors...........................................................................................6
DHD Controller Front Panel ..........................................................................................7
DHD Controller Rear Panel ........................................................................................... 8
V-50HD/V-63HD Remote Control Unit .........................................................................9
3. Installation ...............................................................................................................13
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Remote Control ..........................................................................................................13
Notes on Batteries ................................................................................................13
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Notes on Remote Control Operation .....................................................................14
Quick Setup ............................................................................................................... 14
Installation Considerations ..........................................................................................15
Mounting the V-50HD/V-63HD on a Wall or Table Stand ......................................15
Audio/Video Synchronization Issues...................................................................... 15
Ventilation.............................................................................................................16
Ambient Light .......................................................................................................16
Other Considerations ............................................................................................16
Rack-Mounting the DHD Controller.......................................................................16
Connections to the V-50HD/V-63HD and DHD Controller .......................................... 17
Connecting the DHD Controller to the V-50HD/V-63HD........................................ 17
Vistage™ Series Flat-Panel Display Installation/Operation Manual xi
Table of Contents
Connecting Source Components to the DHD Controller .......................................18
Connecting an Audio Processor or Secondary Display Device
to the DHD Controller (Optional)............................................................................ 22
RS-232 Controller Connection .............................................................................. 23
Ethernet Network Connection ............................................................................... 23
Connecting to AC Power ......................................................................................24
Turning on the Power .................................................................................................24
4. Operation .................................................................................................................25
Setting the Computer Display Properties ....................................................................25
Using the On-Screen Menus ......................................................................................27
Main Menu............................................................................................................29
Input Source......................................................................................................... 29
Aspect Ratio.........................................................................................................29
Screen..................................................................................................................32
Picture..................................................................................................................32
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Input Position........................................................................................................36
Memory Presets .................................................................................................. 38
Sleep Timer ..........................................................................................................39
Information ........................................................................................................... 40
Calibration ............................................................................................................41
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Service ................................................................................................................. 47
5. Maintenance and Troubleshooting ........................................................................ 57
Troubleshooting Tips ..................................................................................................57
6. External Control ......................................................................................................59
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Serial Communications ...............................................................................................59
RS-232 Connection and Port Configuration .......................................................... 59
Serial Command Syntax .......................................................................................59
Using Discrete IR Codes ............................................................................................64
IR Command Protocol ..........................................................................................64
IR Command List..................................................................................................66
Using HDMI CEC Messages .......................................................................................68
CEC Command List.............................................................................................. 68
7. Specifications .......................................................................................................... 71
V-50HD/V-63HD Specifications ..................................................................................71
DHD Controller Specifications .................................................................................... 72
V-50HD Dimensions ...................................................................................................73
V-63HD Dimensions ...................................................................................................74
Supported Timings .....................................................................................................75
xii Vistage™ Series Flat-Panel Display Installation/Operation Manual
1List of Figures
2-1. V-50HD Front-Panel Controls and Indicators................................................................5
2-2. V-63HD Front-Panel Controls and Indicators................................................................5
2-3. V-50HD/V-63HD Rear Panel ........................................................................................6
2-4. DHD Controller Front Panel ..........................................................................................7
2-5. DHD Controller Rear Panel ...........................................................................................8
2-6. DHD Controller/V-50HD/V-63HD Remote Control ........................................................9
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3-1. Ventilation Requirements for Enclosure Mounting .......................................................16
3-2. Connecting the V-50HD/V-63HD to the DHD Controller .............................................17
3-3. HDMI Source Connections .........................................................................................18
3-4. Component Video Source Connections...................................................................... 19
3-5. RGBHV Source Connections......................................................................................20
3-6. SCART RGBS Source Connection .............................................................................21
3-7. Composite Video Source Connections ....................................................................... 21
3-8. Audio Processor Connection to DHD Controller .........................................................22
3-9. RS-232 Control System Connection...........................................................................23
3-10. Ethernet Network Connection to Primary DHD Controller .........................................23
4-1. V-50HD/V-63HD OSD Menu Structure .......................................................................27
4-2. Typical PLUGE Pattern for Adjusting Brightness .........................................................32
4-3. Typical Gray Bar Pattern for Adjusting Contrast ..........................................................33
4-4. Typical Color Bar Pattern for Adjusting Color Saturation and Tint................................34
4-5. Typical Test Pattern for Adjusting Sharpness..............................................................36
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4-6. Overscan Modes ........................................................................................................37
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4-7. CIE 1931 Chromaticity Diagram .................................................................................42
4-8. Keystone and Pincushion Distortion ...........................................................................45
4-9. Image Alignment Controls .......................................................................................... 46
6-1. RC5 Message Format ................................................................................................ 65
7-1. V-50HD Dimensions (with Optional Speaker Bar)........................................................73
7-2. V-63HD Dimensions (with Optional Speaker Bar)........................................................74
Vistage™ Series Flat-Panel Display Installation/Operation Manual xiii
List of Figures
Notes:
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xiv Vistage™ Series Flat-Panel Display Installation/Operation Manual
Introduction
1. Introduction
This Owner’s Manual describes how to install, set up and operate the Runco Vistage™
Series Flat Panel Display and DHD Controller.
Throughout this manual, the Runco Vistage™ Series Flat Panel Display and DHD
Controller is referred to as the “V-50HD/V-63HD.”
out of the V-50HD/V-63HD.
Runco has made every effort to ensure that this manual is accurate as of the date it was
printed. However, because of ongoing product improvements and customer feedback, it
may require updating from time to time. You can always find the latest version of this and
other Runco product manuals on-line, at www.Runco.com.
Runco welcomes your comments about this manual. Send them to support@Runco.com.
Text Conventions: The following conventions are used in this manual, in order to clarify
the information and instructions provided:
• Remote control unit button identifiers are set in upper-case bold type; for example,
“Press EXIT to return to the previous menu.”
• Computer input (commands you type) and output (responses that appear on-screen) is
shown in monospace (fixed-width) type; for example: “To change the aspect ratio to
Letterbox, type LETTERBOX <Enter>.”
• All keys with functional names are initial-capped, set in bold type and enclosed in angle
brackets. These keys are the following: <Enter>, <Spacebar>, <Control>,
<Esc> and <Tab>.
• <Enter> indicates that you may press either the RETURN or ENTER key on your
keyboard if it has both keys.
In addition to these conventions, underlining, boldface and/or italics are occasionally used
to highlight important information, as in this example:
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1.1 About This Manual
Target AudienceRunco has prepared this manual to help installation personnel and end users get the most
If You Have Comments About This Manual...
Textual and Graphic Conventions
Note
Vistage™ Series Flat-Panel Display Installation/Operation Manual 1
A carriage return must be used after each command or string.
Introduction
Graphic Conventions: These symbols appear in numerous places throughout the
manual, to emphasize points that you must keep in mind to avoid problems with your
equipment or injury:
TIPS highlight time-saving short cuts and helpful guidelines for using
Tip
certain features.
1.2
Using This Manual
Note
Caution
NOTES emphasize text with unusual importance or special
significance. They also provide supplemental information.
CAUTIONS alert users that a given action or omitted action can
degrade performance or cause a malfunction.
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WARNING
DANGER!
Use the following table to locate the specific information you need in this manual.
WARNINGS appear when a given action or omitted action can result
in damage to the equipment, or possible non-fatal injury to the user.
DANGER appears when a given action can cause severe injury or
death.
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If you need... ... Turn to page:
Information about obtaining service iv
General information about the Vistage™ Series Flat Panel Display
and DHD Controller
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Installation instructions 13
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First-time configuration instructions 25
Advanced configuration instructions 41
Troubleshooting tips 57
Specifications for the Vistage™ Series Flat Panel Display and
DHD Controller
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Introduction
Runco introduces its Vistage™ Series of ultra-thin flat panel displays, combining elegance,
beauty and unparalleled customization with the stellar video performance that is
synonymous with the Runco brand. These flat panel displays offer a stylish solution that
can be personalized to reflect the style and passion of its homeowner.
Unlike most other thin panel televisions, the entire front of the Vistage display is comprised
of solid glass, creating a better viewing performance when the display is on and a more
uniform finish when it is off. Beyond its sheer beauty, the glass front improves optical
performance of the flat panel, because there are no surface uniformity issues common to
the acrylic or plastic surfaces used on most televisions.
The Vistage Series utilizes the latest in display technology, including Runco’s Emissive Cell
Structure™, which delivers exceptional brightness and viewing angles. Using a proprietary
algorithm, each sub-pixel is individually modulated to turn on or off based on the content
being played, creating exceptional contrast and black levels previously unachieved in the
industry. The Emissive Cell Structure performs best in light-controlled environments and
offers amazing black levels and dark-content performance. Because the light sources turn
off for black content and because so much content is black, the Runco Vistage Series
also offers incredible operating efficiency.
The Vistage Series includes Runco’s new DHD-LS™, an ultra-slim (measuring just more
than 1 inch tall) video processor and scaler. The Runco DHD-LS allows connection to a
myriad of multiple sources, and its elegant design includes an all-glass front that
complements the sleek design of the Vistage Series. The DHD-LS includes Runco’s latest
ViVix™ processing for exceptional scaling and analog-to-digital signal conversion. It also
allows single-wire connectivity to the display and enables individual calibration and
control.
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1.3 Description, Features and Benefits
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Vistage™ Series Flat-Panel Display Installation/Operation Manual 3
Introduction
➤
➤
Key Features and Benefits The V-50HD/V-63HD offers these key features and benefits:
• Ultra-thin 1.7” panel inside a sleek, elegant design
• 50” (V-50HD) or 63” (V-63HD) diagonal screen size
• Completely customizable finish options with Runco FinishPalette™
• Emissive Cell Structure™ that delivers exceptional brightness and viewing angles
• Solid glass front for better viewing performance when the display is on and a more
uniform finish when it is off
• Ships with Runco’s new DHD-LS™ ultra-slim video processor and scaler
• Optional bottom-mount speaker bar and halo-shaped table stand
Parts List Your V-50HD/V-63HD is shipped with the following items. If any items are missing or
damaged, please contact your Runco dealer or Runco Customer Service at (800)
23RUNCO.
• Vistage™ Series Flat Panel Display and DHD Controller
• DHD Controller Remote Control Unit and batteries
• AC power cords for display panel and DHD Controller
• Rack-mounting brackets and hardware for the DHD Controller
• Vistage™ Series Quick Setup Guide
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Optional Accessories:
• Wall-Mount Kit (part number 955-0239-00)
• Table Stand for V-50HD (part number 955-0225-00)
• Table Stand for V-63HD (part number 955-0226-00)
• Speaker Bar for V-50HD (part number 997-6255-00)
• Speaker Bar for V-63HD (part number 997-6257-00)
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4 Vistage™ Series Flat-Panel Display Installation/Operation Manual
Controls and Functions
2. Controls and Functions
2.1 Vistage Series at a Glance
Figure 2-1 and Figure 2-2 show the V-50HD/V-63HD front-panel controls and indicators.
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Figure 2-1. V-50HD Front-Panel Controls and Indicators
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3
4
Front-Panel Controls and Indicators
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1
2
Figure 2-2. V-63HD Front-Panel Controls and Indicators
Vistage™ Series Flat-Panel Display Installation/Operation Manual 5
3
4
Controls and Functions
➤
1. REMOTE CONTROL SENSOR
Receives the signals from the remote control.
2. STANDBY INDICATOR
Lights blue to indicate that the V-50HD/V-63HD is in standby mode; otherwise, it is
off.
3. DISPLAY STAND
Optional accessory for table-top installations.
4. SPEAKER BAR
Optional accessory that can be mounted to the bottom of the panel.
Rear-Panel Connectors Figure 2-3 shows the rear-panel connector locations on the V-50HD/V-63HD.
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V-50HD
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V-63HD
(with cover plate
removed)
1 2
1
SECONDARY
SERVICE
PRIMARY
INPUT
PORT
INPUT
SECONDARY
SERVICE
PRIMARY
INPUT
PORT
2
INPUT
21
(with cover plate removed)
SECONDARY
SERVICE
INPUT
PRIMARY
PORT
INPUT
Figure 2-3. V-50HD/V-63HD Rear Panel
6 Vistage™ Series Flat-Panel Display Installation/Operation Manual
The rear-panel connectors reside behind protective cover plates with cable routing slots.
Use a Phillips screwdriver to remove the plates in order to connect cables, and to
re-attach them afterward.
Note
1. AC POWER INPUT
Connect the V-50HD/V-63HD to AC power here.
2. DHD INPUT PANEL
• SECONDARY INPUT
For future use.
• SERVICE PORT
For future use.
• PRIMARY INPUT
HDCP-compliant digital video input. Connect the HDMI output from the DHD
Controller to this input.
To minimize the amount of space required behind the panel when
wall-mounted, the connectors are recessed and right-angled
relative to the rear panel surface (the AC input faces right and the
other input connectors face downward).
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Controls and Functions
Figure 2-4 shows the controls and indicators on the DHD Controller front panel; the
paragraphs that follow describe them.
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1
2
Figure 2-4. DHD Controller Front Panel
1. STATUS LED
Indicates DHD Controller status as follows:
• Solid yellow = DHD Controller is in standby mode (off)
• Flashing blue = DHD Controller is starting up
• Solid blue = normal operation
• Off = DHD Controller is shutting down (“cool-down” mode)
• Flashing yellow = error condition
• Alternately flashing blue/yellow = firmware upgrade in progress
2. REMOTE CONTROL SENSOR
Receives the signals from the remote control.
2.2 DHD Controller Front Panel
Vistage™ Series Flat-Panel Display Installation/Operation Manual 7
Controls and Functions
deo
P
Pb
H
HDMI 2
HDMI 4
d
deo
2.3
Figure 2-5 shows the rear connector panel on the DHD Controller.
DHD Controller Rear Panel
1
Figure 2-5. DHD Controller Rear Panel
1. POWER INPUT (100 to 240 VAC)
2. HD1 / HD2 (5 x Analog BNCs)
3. Component / SCART (3 x RCA connectors)
4. Video 1 / Video 2 / Video 3
5. HDMI 1 / HDMI 2 / HDMI 3 / HDMI 4 (Digital)
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6. Ethernet
7. HDMI Out (Audio Only)
HD1
eo
Video 1Y Video 2
HD2
2
Video 3
Pb
38
3
Pr
r
HDMI 2
HDMI 4
4
5
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Ethernet
HDMI Out
To Display
HDMI Out
Audio Only
7
RS-232
PC / Control
96
Connect the DHD Controller to power here.
Two inputs (five BNCs per input) for connecting standard-definition (SD = 480i/576i),
enhanced-definition (ED = 480p/576p) or high-definition (HD = 720p/1080i/1080p)
component video sources, or RGBHV sources such as personal computers.
SD/HD input for connecting SDTV, EDTV or HDTV component video sources. Also
provides RGB input for SCART RGBS sources.
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Standard, composite video inputs for connecting a VCR, camcorder or other
composite video source. The Video 1 input also provides composite sync input for
SCART RGBS sources.
HDCP-compliant digital video inputs for connecting an HDMI or DVI source.
A female RJ-45 connector for wired network communications.
Connect this output to an audio control system to pass through HDMI audio.
Note
messages from the “HDMI Audio Out” connector.
8. HDMI Out (To Display)
Connect this to an HDMI input on your display device.
9. RS-232 (PC / Control)
A female, 9-pin D-sub connector for interfacing with a PC or automation/control
system.
8 Vistage™ Series Flat-Panel Display Installation/Operation Manual
The DHD Controller does not transmit HDMI CEC control
Controls and Functions
Figure 2-6 shows the V-50HD/V-63HD remote control, and the paragraphs that follow
describe its functionality.
1
LIGHT
3
ON
4
I
5
6
8
9
10
12
N
P
U
T
EXIT
HDMI
HDMI
ISF
NT
RATIO
T
N
E
RATIO
ISF
DAY
VID
HD
1
1
1
3
VID
2
123
HD
2
456
HDMI
2
7809
HDMI
4
E
R
CUST1CUST
OFF
MENU
2
VID
3
COMP
SCART
NATIVE
I
N
P
U
T
2
7
11
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2.4 V-50HD/V-63HD Remote Control Unit
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16 : 9 4 : 3
V-WIDE CINEMA V-CINE
LET
BOX
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Figure 2-6. DHD Controller/V-50HD/V-63HD Remote Control
Vistage™ Series Flat-Panel Display Installation/Operation Manual 9
Controls and Functions
1. IR OUTPUT INDICATOR
Lights when a button is pressed to indicate that an IR signal is being transmitted.
2. LIGHT
Press to illuminate the buttons.
3. ON / OFF
Press to turn the DHD Controller and display on or off.
4. ENTER
Press to select a highlighted menu item or confirm a changed setting.
5. Cursor Buttons (, , , )
Use these buttons to select items or settings, adjust settings or switch display
patterns.
When no menu is present on-screen, the UP and DOWN buttons toggle through the
available aspect ratios, in this order:
UP Button = Native - Virtual Cinema - Cinema - VirtualWide - Letterbox - 4:3 - 16:9
DOWN Button = 16:9 - 4:3 - Letterbox - VirtualWide - Cinema - Virtual Cinema -
Native
Note
Likewise, the LEFT and RIGHT buttons toggle through the different source inputs, in
this order:
LEFT Button = HDMI 4 - HDMI 3 - HDMI 2 - HDMI 1 - SCART - HD 2 - HD 1 Component - Composite 3 - Composite 2 - Composite 1
RIGHT Button = Composite 1 - Composite 2 - Composite 3 - Component - HD 1 HD 2 - SCART - HDMI 1 - HDMI 2 - HDMI 3 - HDMI 4
6. EXIT
Press this button to exit the current menu and return to the previous one.
7. MENU
Press this button to access the OSD controls, or to exit the current menu and return
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to the previous one.
8. Memory Preset Buttons:
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For more information about aspect ratios, refer to Table 4-1.
ISF NIGHT
Press to recall settings for the current input from the “ISF Night” memory preset.
ISF DAY
Press to recall settings for the current input from the “ISF Day” memory preset.
CUST 1
Press to recall settings for the current input from the “Custom 1” memory preset.
CUST 2
Press to recall settings for the current input from the “Custom 2” memory preset.
9. VID 1 (1) / VID 2 (2) / VID 3 (3)
Press to select a composite video input as the source or to enter the numeric
character “1,” “2” or “3.”
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10. HD 1 (4) / HD 2 (5)
Press to select a HD (RGBHV or YPbPr component) input or to enter the numeric
character “4” or “5.”
11. COMP (Component) (6)
Press to select the Component video input as the source or to enter the numeric
character “6.”
12. HDMI 1 (7) / HDMI 2 (8) / HDMI 3 / HDMI 4 (0)
Press to select an HDMI input as the source or to enter the numeric character “7,” “8”
or “0.”
13. SCART (9)
Press to select the SCART video input as the source or to enter the numeric character
“9.”
14. Aspect Ratio Selection Buttons
Use these buttons to select an aspect ratio directly, as follows:
NATIVE
Displays the source signal in its native resolution, centered in the display area.
16:9
For viewing 16:9 DVDs or HDTV programs in their native aspect ratio.
Controls and Functions
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4:3
Scales the input signal to fit 4:3 display mode in the center of the screen.
LETBOX (Letterbox)
For viewing non-anamorphic (“full-screen”) DVDs on a 16:9 screen.
V-WIDE (VirtualWide)
Enlarges a 4:3 image horizontally in a non-linear fashion to fit 16:9 full screen display.
CINEMA
For viewing 2.35:1 source material.
V-CINE
Selects the Virtual Cinema aspect ratio.
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Controls and Functions
Notes:
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12 Vistage™ Series Flat-Panel Display Installation/Operation Manual
Installation
3. Installation
Note
To install batteries in the remote control:
1. Press down the tab on the cover and
pull the cover in the direction of the
arrow.
2. Insert the included batteries. Ensure
that the polarities correctly match the
and markings inside the battery
compartment.
3. Insert the lower tab of the cover into
the opening, and press down the cover
until it clicks in place.
Installation must be performed by a qualified custom video
installation specialist.
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3.1 Remote Control
• Do not mix an old battery with a new one or different types of batteries.
• If you will not use the remote control for a long time, remove the batteries to avoid
damage from battery leakage.
• Do not expose batteries to excessive heat such as from sunshine, fire or the like.
Vistage™ Series Flat-Panel Display Installation/Operation Manual 13
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Notes on Batteries• Make sure that the battery polarities are correct when installing the batteries.
Installation
➤
Notes on Remote Control
Operation
3.2
Quick Setup
• Make sure that there is nothing obstructing the infrared beam between the remote
control and the IR receiver on the DHD Controller.
• If the effective range of the remote control decreases, or it stops working, replace the
batteries with new ones.
• The remote control may fail to operate if the infrared remote sensor is exposed to bright
sunlight or fluorescent lighting.
• Ambient conditions may possibly impede the operation of the remote control. If this
happens, point the remote control at the DHD Controller, and repeat the operation.
Table 3-1 gives a quick overview of the V-50HD/V-63HD installation process. The
sections following this one provide detailed instructions.
Table 3-1. Installation Overview
Step Procedure
Mount the V-50HD/V-63HD on a wall (refer to instructions
provided with the wall-mount kit)
1
—OR—
Attach table stand (refer to instructions provided with the stand)
Connect the DHD Controller to the display 17
2
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For Details, Refer
to page...
15
Connect signal sources to the DHD Controller 18
3
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Connect other external equipment to DHD Controller (optional):
• Audio processor or secondary display device
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• Control system interface (RS-232)
• Network hub, router or gateway (Ethernet)
Apply power to the display and DHD Controller 24
5
If using the V-50HD/V-63HD with a computer, adjust computer
6
display properties
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DHD Controller input calibration: adjust the following for each
DHD Controller input and display mode (resolution/frame
rate); save settings when finished:
• Aspect ratio • Color level
7
• Brightness • Tint
• Contrast • Input position
• Color temperature and white balance
22
25, 38
29 through 44
14 Vistage™ Series Flat-Panel Display Installation/Operation Manual
Installation
Proper installation of your V-50HD/V-63HD will ensure the highest possible picture quality.
Whether you are installing the V-50HD/V-63HD temporarily or permanently, you should
take the following into account to ensure that it performs optimally.
To install the V-50HD/V-63HD, you will need either an optional table stand or
wall-mounting kit.
If you are wall-mounting a V-50HD/V-63HD, ensure that the wall-mount bracket is installed
according to the instructions included with it. The wall must be capable of supporting a
redundant weight factor three (3) times the weight of the display, or be reinforced.
Runco recommends that this be done by a custom installation specialist.
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Note
Due to its extraordinarily high level of video processing performance, the DHD Controller
may distribute video signals with a perceptible level of audio latency. In order to easily
solve this issue, Runco recommends using the DHD Controller with a high-quality audio
receiver that has the ability to effectively synchronize audio and video signals.
Most mainstream audio receiver/switchers have the ability to synchronize the audio and
video to the Advanced Television Systems Committee (ATSC) prescribed tolerances.
According to the ATSC, the sound program should never lead the video program by more
than 15 milliseconds, and should never lag behind the video program by more than 45
milliseconds.
1. Use only a Runco-approved wall-mount kit or table stand that is
specifically designed for your display. Refer to Parts List on
page 4 for ordering information.
2. If you are wall-mounting the V-50HD/V-63HD, you must attach
the video and power cables to the display before mounting it.
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3.3 Installation Considerations
Mounting the V-50HD/V-63HD on a Wall or Table Stand
Audio/Video Synchronization Issues
In addition, many video displays and A/V receivers introduce additional latency that needs
to be compensated for during the installation.
Table 3-2 shows the amount of possible audio latency given different signal input timings.
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Table 3-2. Possible Audio Latency for Various Input Timings
Input Timing Possible Audio Latency (milliseconds)
480i 133
480p 83
576i 160
576p 100
720p/50 100
720p/60 83
1080i/25 160
1080i/30 133
1080p/24 125
1080p/50 80
1080p/60 67
Vistage™ Series Flat-Panel Display Installation/Operation Manual 15
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