Rugged Computing
Users Manual Rugged Tablet PCs
IA80 Rugged Tablet PC
USERS MANUAL
Version: 1.3
Rugged Computing
Users Manual Rugged Table PCs 2
IMPORTANT SAFETY INSTRUCTIONS
Please read these instructions carefully before using the product and save for
later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Clean the product with
a damp soft cloth. Do not use liquid or aerosol cleaners as it may cause
permanent damage to the screen.
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will only fit into a grounding-type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. (For AC version only)
Do not defeat the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not locate this product
where persons will walk on the cord.
Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
Do not attempt to service this product by yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks and will void
the warranty. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
When the power cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If rainy or water has been exposed to the product.
If the product does not operate normally that the operating instructions are
followed. Adjust only those controls that are covered by the operating
instructions since improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the
product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibited a distinct change in the performance, that indicates a
need for service.
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Copyright Notice
ALL RIGHTS RESERVED. No part of this document may be reproduced, copied,
translated, or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including
circuits and/or software described or contained in this manual in order to improve
design and/or performance. We assume no responsibility or liability for the use of the
described product(s), conveys no license or title under any patent, copyright, or masks
work rights to these products, and makes no representations or warranties that these
products are free from patent, copyright, or mask work right infringement, unless
otherwise specified. Applications that are described in this manual are for illustration
purposes only. We make no representation or warranty that such application will be
suitable for the specified use without further testing or modification.
Warranty
We warrant that each of its products will be free from material and workmanship
defects for a period of one year from the invoice date. If the customer discovers a
defect, We will, at its option, repair or replace the defective product at no charge to
the customer, provided it is returned during the warranty period of one year, with
transportation charges prepaid. The returned product must be properly packaged in its
original packaging to obtain warranty service.
If the serial number and the product shipping data differ by over 30 days, the
in-warranty service will be made according to the shipping date. In the serial numbers
the third and fourth two digits give the year of manufacture, and the fifth digit means
the month (e. g., with A for October, B for November and C for December).
For example, the serial number 1W07Axxxxxxxx means October of year 2007.
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Users Manual Rugged Table PCs 4
Notice
1. Do not touch the LCD panel surface with sharp or hard objects.
2. Do not use abrasive cleaners, waxes or solvents for cleaning, use only a dry or damp, soft
cloth.
3. Use only with a high quality, safety-approved, AC/DC power adapter.
Customer Service
We provide service guide for any problem as follow steps：First, visit the website at to
find the update information about the product. Second, contact with your distributor,
sales representative, or our customer service center for technical support if you need
additional assistance. You may have the following information ready before you call：
Product serial number
Peripheral attachments
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.
We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products. Please do not
hesitate to call or e-mail us.
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Safety Precautions
z Warning!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while
the power is on. Sensitive electronic components can be damaged by
sudden power surges. Only experienced electronics personnel should
open the PC chassis.
z Caution!
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very sensitive to
static electric charges. As a safety precaution, use a grounding wrist
strap at all times. Place all electronic components in a static-dissipative
surface or static-shielded bag when they are not in the chassis.
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Packaging List
This product is shipped with the items list below. Please make sure that all are in your
package.
Item Description Note
Default Packing Accessories
1 1 piece of 6 Cell Li-Ion Battery Pack
2 1 piece of Rugged Tablet PC Users Manual.
3 1 piece of CD for System Driver Utility.
4
1 piece of 19V Adapter w/ Standard Power Cord.
(Euro / U.S. Std type, 1.8m)
5 1 piece of Stylus
6 1 piece of Slim Handheld Bag
Optional Accessories
1
1 piece of CD for Recovery CD for Operation System
(Windows XP embedded).
Optional with Windows XP
embedded pre-installed.
2 1 piece of XPe Recovery Users Guide.
Optional with Windows XP
embedded pre-installed.
3 1 piece of Handstrip with 4 pieces M3x5 screws
4
1 piece of Handle Belt can lock on the side of the
Tablet PC to carry on. Recommended when use any
PCMCIA device on top.
Available for 10.4” / 12.1”
only.
5
1 piece of Carry Bag, the Carry Bag is convenient
and easy for user to carry with the Tablet PC.
6
1 piece of Carry Belt, can use with Carry Bag or use
stand-alone to click with the four corners of Tablet PC
to carry on.
Available for 10.4” / 12.1”
only. 8.4” need bundle with
Carry Bag.
7
1 pieces of Desktop Docking Stand with a battery
charger station
With different function
between 8.4” to 12.1”.
8 1 pieces of Car power charger adapter
9 Other battery if necessary in order
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Users Manual Rugged Table PCs 7
Contents
IMPORTANT SAFETY INSTRUCTIONS.........................................................2
PACKAGING LIST ..........................................................................................6
CHAPTER 1 GETTING STARTED................................................................10
1.1 CONNECTING THE AC POWER.....................................................................................................10
1.2 TURNING ON AND OFF THE TABLET PC......................................................................................11
1.2.1 Turning on the Tablet PC.....................................................................................................11
1.2.2 Turnin g off the Tablet PC.....................................................................................................11
1.3 TAKING A LOOK AT I/O FUNCTIONS (FOR 8.4 INCH RUGGED TABLET PC)................................12
1.4 TAKING A LOOK AT I/O FUNCTIONS (FOR 10.4 INCH RUGGED TABLET PC)..............................16
1.5 TAKING A LOOK AT I/O FUNCTIONS (FOR 12.1 INCH RUGGED TABLET PC)..............................20
1.6 PRODUCT FEA TURES AND SPECIFICATION ..................................................................................25
1.6.1 Product Features...................................................................................................................25
1.6.2 Product Specification............................................................................................................26
CHAPTER 2 OPERATING TABLET PC AND HOTTAB HOTKEY UTILITY .29
2.1 STAR TING AND STOPPING THE TABLET PC.................................................................................29
2.2 QUICK TO KNOW MENU AND HOTTAB HOTKEY FUNCTION ......................................................30
2.2.1 How to use Menu Function..................................................................................................30
2.2.2 How to use HotTab Hotkey Function...................................................................................32
2.2.3 Connecting to a Wireless Network (Optional)......................................................................37
2.2.4 Using the Bluetooth Wireless Feature (Optional)................................................................40
CHAPTER 3 TABLET PC POWER MANAGEMENT ....................................43
3.1 ABOUT AC ADAPTER....................................................................................................................43
3.2 CHARGING AND CHECKING CHARGING STATUS .........................................................................44
3.2.1 Charging the Battery Pack...................................................................................................44
3.2.2 Charging Approaches...........................................................................................................45
3.2.3 Checking the Battery Level...................................................................................................46
3.2.4 Regulating the Battery..........................................................................................................47
3.2.5 Battery Low Signals and Actions..........................................................................................48
3.3 REPLACING THE BATTERY PACK.................................................................................................49
3.4 POWER MANAGEMENT ................................................................................................................50
3.5 POWER-SAVIN G TIPS....................................................................................................................51
CHAPTER 4 EXPANDING YOUR TABLET PC.............................................53
4.1 HOW AND WHEN TO USE BIOS SETUP........................................................................................53
4.2 BIOS FUNCTIONS.........................................................................................................................54
4.2.1 Main Menu ...........................................................................................................................54
4.2.2 Advanced Menu ....................................................................................................................54
4.2.3 Boot Menu.............................................................................................................................57
4.2.4 Security Menu.......................................................................................................................58
4.2.5 Exit Menu ................................................................................................................ .............59
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CHAPTER 5 DRIVER INSTALLATION.......................................................61
5.1 INSTALLATION OF CHIPSET DRIVER INSTALLATION...................................................................61
5.2 GRAPHIC DRIVER INSTALLATION................................................................................................64
5.3 AUDIO DRIVER INSTALLATION....................................................................................................66
5.4 LAN DRIVER INSTALLATION.......................................................................................................67
5.5 WIRELESS LAN DRIVER INSTALLATION.....................................................................................69
5.6 BLUETOOTH DRIVER INSTALLATIONS.........................................................................................70
5.7 HOTTAB UTILITY DRIVER INSTALLATIONS ................................................................................72
5.8 TOUCH DRIVER INSTALLATION...................................................................................................73
CHAPTER 6 CARING YOUR TABLET PC.................................................78
6.1 GENERAL PROTECTION TIPS FOR TABLET PC............................................................................78
6.2 CLEANING THE TABLET PC.........................................................................................................78
6.3 BATTERY PROTECTION TIPS........................................................................................................79
6.4 TOUCH SCREEN PROTECTION TIPS .............................................................................................80
6.5 TROUBLE SHOOTING FROM A TO L..............................................................................................81
A. Battery Problem.........................................................................................................................81
B. Bluetooth Transmission Problem.............................................................................................81
C. Display Problem........................................................................................................................81
D. Date/Time Problems..................................................................................................................81
E. Hardware Driver Problem ........................................................................................................82
F. Hard Drive Pr oblem..................................................................................................................82
G. LAN Problem.............................................................................................................................83
H. Power Management Problems..................................................................................................83
I. Startup Problems........................................................................................................................83
J. Software Problems.....................................................................................................................84
K. Sound Problems........................................................................................................................84
L. Wireless LAN Problem..............................................................................................................85
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Users Manual Rugged Table PCs 9
CHAPTER 1
Getting Started
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Users Manual Rugged Table PCs 10
CHAPTER 1 GETTING STARTED
This chapter guides you to get the Rugged Tablet PC ready for operating.
1.1 Connecting the AC Power
Our tablet PC can operate either on the external AC power adapter or internal
battery power. It is suggested that you use AC power when you start up the
tablet PC first time.
**Caution
Use only the AC adapter included with your tablet PC. Using other AC adapters may
damage the tablet PC.
1. Make sure that the tablet PC is turned off.
2. Place the tablet PC upside down.
3. Put Battery Pack into the battery slot and screw tightly with four screws.
4. Plug the DC cord of the AC adapter to the power connector of the tablet PC.
5. Plug the female end of the AC power cord to the AC adapter and the male end to
the power electrical outlet.
6. Turn on the Tablet PC few seconds later after power is being supplied from the
electrical outlet to the AC adapter.
7. When the AC adapter is connected, the Battery Pack is also under charging. You
can check the Battery Status LED indicator to see the currently progress. The
indicator turns to green when is fully charged.
(For information on using battery power, see “Chapter 3 The Power Management”)
**Caution
When you disconnect the AC adapter, disconnect from the electrical outlet first and
then from the tablet PC. A reverse procedure may damage the AC adapter or the
tablet PC.
When unplugging the connector, always hold the plug head. Never pull on the cord.
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1.2 Turning On and Off the Tablet PC
1.2.1 Turning on the Tablet PC
1. Place your tablet PC on a flat and stable surface or holding the tablet PC on your
hand.
2. Make sure that the tablet PC is either connected to AC power or the battery pack
with power.
3. Press the power button by 4 seconds to start it.
1.2.2 Turning off the Tablet PC
To turn off the tablet PC power, use the “Shut Down” command of your
operating system.
**Caution
If you have to turn the tablet PC on again immediately after turning it off,
wait for at least five seconds. Turning the tablet PC off and on rapidly can
damage it.
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1.3 Taking a Look at I/O Functions (for 8.4 inch Rugged Tablet PC)
This section we will show the Tablet PC external connection parts and their
functions.
Front side Control Functions
# Components Function Description See Other Intro.
1
Power On Button
Push 4 seconds continuous to
turn-on the PC.
Need 8 seconds continuous push to force the
Tablet PC turn-off immediately.
2
LED Indicator
From left to right shows the status about
Power mode, Battery mode, Storage and Wi-Fi
status mode.
3
Menu
Push Menu function to show Brightness,
Volume,Battery status and WiFi/ Bluetooth
on/off.
Chapter 2.2.1
4
Up
Push Up key to increse Brightness or Volume
under Menu function.
Chapter 2.2.1
5
Down
Push Down key to decrese Brightness or
Volume under Menu function.
Chapter 2.2.1
6
Hotkey
6 programmable Hot-key for user to define by
application, default first short push key (F1
short) will turn-on Hot TAB AP Utility.
Chapter 2.2.2
7
Stylus Slot Easy to take out and plug in the stylus pen.
The Tablet PC has one stylus pen in accessory. Our default stylus is only
recommended for use in our Tablet PC.
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Users Manual Rugged Table PCs 13
LED Indicator Status Description
LED T erm
LED Indicator Indicator Status Description
Power mode
Green light：when Power On.
No light when Power Off.
Battery Status
Orange Light： Under charging
Red Blinking Light
：Low Battery
Check Chapter 3.2.3/ 2.4 for low battery and
replacing battery
Storage Sta tus
Green light：when storage under operation.
Wi-Fi Status
Green light：when Wi-Fi under operation.
No light when Wi-Fi stop operation.
Front Side IO Port
# Components Function Description See Other Intro.
1 USB Port Two USB2.0 compliance ports for user to connect any
USB device.
2 Audio Port Audio ouput, Microphone input
3 RS232 Port Connect RS232 cable D-SUB 9pin to the RS232 port.
4 Power Jack Connect 19V Adapter to the Power jack.
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Left side Input/ Output
# Components Function Description See Other Intro.
1 N/A There is no input / output port on left side of the Tablet
PC.
Top side Input/ Output
# Components Function Description See Other Intro.
1 PCIExpress Port One PCIExpress slot for user to connect any
PCIExpress 34 standard interface device.
2 USB Port USB2.0 compliance ports for user to connect any USB
device.
PCIExpress
Front Side
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Button side Input/ Output
# Components Function Description See Other Intro.
1 Docking Slot The Docking slot can connect to docking
device as docking cradle, the maximum
funciotn of the docking connector can
support 1x power input, 1x RJ-45 LAN,
1x VGA and 4 USB2.0 ports.
Front Side Here
Docking Slot
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1.4 Taking a Look at I/O Functions (for 10.4 inch Rugged Tablet PC)
This section we will show the Tablet PC external connection parts and their
functions.
Front side Control Functions
# Components Function Description See Other Intro.
1 Power On Button Push 4 seconds continuous to
turn-on the PC.
Need 8 seconds continuous push to force
the Tablet PC turn-off immediately.
2 LED Indicator From left to right shows the status about
Power mode, Battery mode, Storage and
Wi-Fi status mode.
3 Menu Push Menu function to show Brightness,
Volume,Battery status and WiFi/ Bluetooth
on/off.
Chapter 2.2.1
4 Up Push Up key to increse Brightness or
Volume under Menu fun cti on.
Chapter 2.2.1
5 Down Push Down key to decrese Brightness or
Volume under Menu fun cti on.
Chapter 2.2.1
6 Hotkey 6 programmable Hot-key for user to define
by application, default first short push key
(F1 short) will turn-on Hot TAB AP Utility.
Chapter 2.2.2
Menu
Up & Down
F1,
F2,
F3
Power On
Button
LED Indicator for
Power, Battery,
HDD and Wi-Fi
Status
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LED Indicator Status Description
LED T erm Power mode Battery Status S torage Status Wi-Fi Status
LED
Indicator
Indicator
Status
Description
Green light：
when Power On.
No light when
Power Off.
Orange Light：
Under charging
Red Blinking
Light：Low
Battery
Check Chapter
3.2.3/ 2.4 for low
battery and
replacing battery
Green light：
when storage
under operation.
No light when
storage stop
operation.
Green light：
when Wi-Fi under
operation.
No light when
Wi-Fi stop
operation.
Rear side Stylus
# Components Function Description See Other Intro.
1 Stylus Slot Easy to take out and plug in the stylus
pen.
The Tablet PC has one stylus pen in accessory. Our default stylus is only recommended for
use in our Tablet PC.
Right side Input/ Output
Stylus Carry
Hole
RS-232
USB
VGA
Front Side
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Users Manual Rugged Table PCs 18
# Components Function Description See Other Intro.
1 RS232 Port Connect RS232 cable D-SUB 9pin to the
RS232 port.
2 USB Port One USB2.0 compliance ports for user to
connect any USB device.
3 VGA Port Connect VGA cable to the VGA output
port, and the other side connect to
monitor VGA input.
Left side Input/ Output
# Components Function Description See Other Intro.
1 LAN Port The product can support 10/100/1000
Mbit Giga LAN ethernet, connect RJ-45
LAN cable to LAN port.
2 Audio Port Audio ouput, Microphone input
3 USB Two USB2.0 complian ce port s for user to
connect any USB device.
4 Power Jack Connect 19V Adapter to the Power jack.
LAN
Audio Out USB x2
Power Input
Front Side
Micro In
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Users Manual Rugged Table PCs 19
Top side Input/ Output
# Components Function Description See Other Intro.
1 PCIExpress Port One PCIExpress slot for user to connect
any PCIExpress 34 standard interface
device.
Button side Input/ Output
# Components Function Description See Other Intro.
1 Docking Slot The Docking slot can connect to docking
device as docking cradle, the maximum
funciotn of the docking connector can
support 1x power input, 4 USB2.0 ports.
Front Side
Docking Slot
PCIExpress
Front Side
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1.5 Taking a Look at I/O Functions (for 12.1 inch Rugged Tablet PC)
This section we will show the Tablet PC external connection parts and their
functions.
Front side Control Functions
# Components Function Description See Other Intro.
1 Power On Button Push 4 seconds continuous to
turn-on the PC.
Need 8 seconds continuous push to force
the Tablet PC turn-off immediately.
2 LED Indicator From left to right shows the status about
Power mode, Battery mode, Storage and
Wi-Fi status mode.
3 Menu Push Menu function to show Brightness,
Volume,Battery status and WiFi/ Bluetooth
on/off.
Chapter 2.2.1
4 Up Push Up key to increse Brightness or
Volume under Menu fun cti on.
Chapter 2.2.1
5 Down Push Down key to decrese Brightness or
Volume under Menu fun cti on.
Chapter 2.2.1
6 Hotkey 6 programmable Hot-key for user to define
by application, default first short push key
(F1 short) will turn-on Hot TAB AP Utility.
Chapter 2.2.2
Menu
Up & Down
F1,
F2,
F3
Power on Button
LED Indicator for Power, Battery,
HDD and Wi-Fi Stat us
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LED Indicator Status Description
LED T erm Power mode Battery Status S torage Status Wi-Fi Status
LED
Indicator
Indicator
Status
Description
Green light：
when Power On.
No light when
Power Off.
Orange Light：
Under charging
Red Blinking
Light：Low
Battery
Check Chapter
3.2.3/ 2.4 for low
battery and
replacing battery
Green light：
when storage
under operation.
No light when
storage stop
operation.
Green light：
when Wi-Fi under
operation.
No light when
Wi-Fi stop
operation.
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Rear side Stylus
# Components Function Description See Other Intro.
1 Stylus Slot Easy to take out and plug in the stylus
pen.
The Tablet PC has one stylus pen in accessory. Our default stylus is only recommended for
use in our Tablet PC.
Right side Input/ Output
# Components Function Description See Other Intro.
1 RS232 Port Connect RS232 cable D-SUB 9pin to the
RS232 port.
2 USB Port One USB2.0 compliance ports for user to
connect any USB device.
3 VGA Port Connect VGA cable to the VGA output
port, and the other side connect to
monitor VGA input.
RS-232 USB
VGA
Front Side
Stylus Carry
Hole
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Left side Input/ Output
# Components Function Description See Other Intro.
1 LAN Port The product can support 10/100/1000
Mbit Giga LAN ethernet, connect RJ-45
LAN cable to LAN port.
2 Audio Port Audio ouput, Microphone input
3 USB Two USB2.0 complian ce port s for user to
connect any USB device.
4 Power Jack Connect 19V Adapter to the Power jack.
Top side Input/ Output
# Components Function Description See Other Intro.
1 PCIExpress Port One PCIExpress slot for user to connect
any PCIExpress 34 standard interface
device.
LAN
Audio Out USB x2
Power Input
Front Side
Micro In
PCIExpress
Front Side
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Users Manual Rugged Table PCs 24
Button side Input/ Output
# Components Function Description See Other Intro.
1 Docking Slot The Docking slot can connect to docking
device as docking cradle, the maximum
funciotn of the docking connector can
support 1x power input, 4 USB2.0 ports.
Our Tablet PC can support one Multi-functional Desktop Docking Station
for optional
accessory. The Desktop Docking Station have one charger for other battery packs and
expansion slots as one RS232 and four USB ports.
Through the first Chapter 1.1 to 1.4, you can understand the basic information when you own
the machine, in next Chapter you will understand more detail about how to operate the tablet
PC. Between this, you can check our product function and specification.
Front Side
Docking Slot
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1.6 Product Features and Specification
1.6.1 Product Features
Our Rugged Tablet PCs are designed with state of the art industrial use,
versatile functionality and solid products. With great mobility support and
battery management, our products can fulfill most of outdoor tablet
applications. Great thermal conduction and solid mechanical design make our
products great reliability in harsh, highly-shock and vibration environment.
z 8.4” / 10.4" / and 12.1” High Quality SVGA Resolution TFT-LCD Panel
z High Performance, Low Power Intel Atom N270 1.6GHz + 945GSE Chipset
z 1 x SO-DIMM Max. 2GB DDR2 533
z 4 Wire Resistive Touch Screen Integrated with Sunlight Readable Enhances view-ability
z Optical Bonding enhances better contrast visibility (for Optional)
z Rugged Alu-Mg Alloy Housing Design with Protection Rubber for MIL-810F Shock,
Vibration and Drop Std.
z Versatile Mobile Communication Functions including WWAN (GPRS/ GSM/ CDMA/
UMTS/ EDGE) and GPS Module through PCI Express Card
z Wireless 802.11b/g and Bluetooth Module (for Optional)
z Ergonomic Portable Design with Handstrip and Carry Belt Accessories
z 4800mAh Lithium-Ion Battery Pack
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1.6.2 Product Specification
The product specification as the following table description:
System Specification
System
Processor Intel Atom N270 1.6GHz
BIOS AMI System BIOS
System Chipset Intel 945 GSE + ICH7 Chipset
System Memory 1 x SODIMM, Max 2GB DDR2 533
LAN Controller Realtek RTL811B Chipset, 10/100/1000 Mbps
Storage SATA interface for 2.5" 80GB HDD(Default), Industrial Compact Flash
Card, 2.5" Automobile HDD or 2.5" Solid State Disk(SSD)
Audio Audio out for headset, Micro-in for microphone jack,
1.5W Speaker (Internal)
Expansion Slot PCIExpress Card Slot
I/O Connectors
8.4”：N/A
Left I/O Port
10.4” / 12.1” ：1x RJ-45 10/100/1000 Mps LAN ,2x USB 2.0, 1x Audio
out, Micro-in Jack, 1x Power Input Jack
8.4”：2 x USB 2.0, 1 x Audio out, Micro-in Jack, 1 x Power Input Jack, 1
x COM
Right I/O Port
10.4” / 12.1” ：1x COM, 1x VGA,1xUSB2.0
8.4”：1x USB, 1x PCIExpress
Upper I/O Port
10.4” / 12.1”： 1x PCIExpress
8.4”： 1 x LAN, 1 x VGA, 4 x USB and Docking Stand Power input
Downside Docking Conn
10.4” / 12.1”：4x USB, and Docking Stand Power input
In Front Control
Control Button 1x Power button, Menu Key, Up Key, Down Key
Down Key to change Brightness, Volume and Battery Status Volume
3x Programmable Hotkey / Function Keys
LED indicator Power On/ Off / Battery / HDD Access / Wi-Fi On -Off
Display Specification
Size 8.4” inch / 10.4 inch / 12.1 inch
Resolution 800x600 / 1024x768 pixels
Touch 4 Wire Resistive (With Sunlight Readable Touch for the best optical
performance)
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System Specification (continues)
Mechanical and Environment
Weight 2.2 Kg (w/o accessories)
Operating Temperature -20 deg.C to 60 deg.C
Operating Humidity 10% to 90% (non condensing
IP Proof IP54
Mounting VESA mount, Vehicle mount
Shock* MIL-STD-810F M514.5
Vibration* MIL-STD-810F M514.5
Drop* 4 ft, Free to concrete
Certifications CE, FCC Class B, UL
MIL810F for Vibration /Shock / Drop / Temp.
Power Management
Power Input 19V DC
Battery Li-Ion battery 4800mAh, 11.1V
Charging time 2.5 Hours
Adapter 100-240V, 50-60Hz, 19VDC
Wireless Communication
WLAN 802.11b/g (internal Mini PCI Express module) build-in (for Optional)
Bluetooth Bluetooth (internal by usb module) (for Optional)
WWAN GSM/GPRS (external by PCIExpress) / CDMA(external by PCIExpress)
/ UMTS(external by PCIExpress) / EDGE(external by PCIExpress)
GPS GPS Solution (external by PCIExpress)
* When use SSD or Industrial Compact Flash
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CHAPTER 2
Operating Tablet PC and
HotTab Hotkey Utility
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CHAPTER 2 OPERATING TABLET PC AND HOTTAB HOTKEY UTILITY
This Chapter will guide you how to operate the Tablet PC, including start / stop the PC,
and how to use menu function including basic hardware function adjustment and the
HotTab hotkey utility software that is very easy & helpful for operating the computer.
2.1 Starting and Stopping the Tablet PC
Starting the Tablet PC
You always start the tablet PC using the power button ( ), push the Power Button
continuously by 4 second to turn on the Tablet PC.
Our Tablet PC will starts up with an operating system (OS) existing on the storage
device like the hard disk or compact flash card. The computer will automatically load
the OS after you turn it on. This is normal booting process.
NOTE: The operating system is the platform for all software application programs to
run on. The Tablet computer is recommended to use the Microsoft Windows XP
embedded operating system for default solution.
Stopping the Tablet PC
When you finish your work, you can stop the tablet PC by turning off the power or
leaving the tablet PC in Standby mode:
# Stop mode How to do Start or
Resume again
1 Power Off Following the shutdown process during
operating system. The standard process can
prevent unsave data loss or damage your
software programs.
2 Sleep (S3) Under normal operating system, Push the
Power Button Continously 4 seconds to
show the inquiry action window and choose
Sleep option to standby the use.
If you choose to stop in Standby mode, you can return to where you left off the next
time you start up the tablet PC. (See “Power Management” in Chapter 3 for more
information.)
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2.2 Quick to Know Menu and HotTab Hotkey Function
This section will introduce you about our easy-of-use front panel functionality. Our
Tablet PC front panel buttons support very easy way and useful function to adjust
Brightness, Volume and watch Battery current status. For six programmable Hotkey
function can also be defined by user to control by their common use application.
2.2.1 How to use Menu Function
Menu Function Adjustment
# Action Function Description Funtion Adjustment
1 Push “Menu”
button
1
st
Time
Show Current Brightness Click “Up” button to increase
brightness (Or Drag by Touch)
Click ”Down” to decrease
brightness(Or Drag by
Touch)
2 Push “Menu”
button
2
nd
Time
Show current Volume Click “Up” button to increase
volume(Or Drag by Touch)
Click ”Down” to decrease
volume(Or Drag by Touch)
3 Push “Menu”
button
3
rd
Time
Show current Battery status
Menu
Up & Down
F1, F2, F3
Power
LED Indicator for
Power, Battery,
HDD and Wi-Fi
Status
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Menu Function Adjustment
# Action Function Description Funtion Adjustment
4 Push “Menu”
button
4
th
Time
Show current on/off of Wireless\ Bluetooth mode.
This is a mix solution bar with four choices.
1. WiFi+ Bluetooth On
2. WiFi On / Bluetooth Off
3. Bluetooth On / WiFi Off
4. WiFi+ Bluetooth Off
Click “Up” button to go Right and Click ”Down”
to go Left.
5 Push “Menu”
button
continuously
4 seconds
Lock/Unlock all button function Push 4 seconds to Lock all
button
**(not including Touch)
Push 4 seconds to Unlock
back to normal operation
**NOTICE
If you shutdown the Tablet PC during operating system(By Touch) under Lock
condition, you CAN NOT turn on the Tablet PC by Power Button; you should push
“Menu“ button 4 seconds to Unlock the system and back to normal operation then
you can turn on by power button.
Action
Push Power button
Under Lock status
Push “Menu” button
4 seconds to
Under Unluck status
LED Indicator
Indicator St atus
Description
Quick Blinking Red Light：
Button on Lock Status, you can not
control the Power button.
Normal power on indication.
Action
Push “Menu” button 4 seconds
to Unluck back
N/A
We strongly recommend you to check Lock/ Unlock condition before turn off PC.
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2.2.2 How to use HotTab Hotkey Function
From the operation system installation, we will provide you Hot-tab Hotkey software
utility. After installation, you can see the shortcut on desktop of computer.
Click the shortcut and you can see the software application at center of desktop.
The HotTab Hotkey software program is the six key programmable application sof tware;
we choose some usual applied function for default setup. For example, User can
choose his own application program very easy by setting up the function from the setup
window.
Hot-Tab Hotkey Function
Use the HotTab software utility to make it easy to program and define hot keys by
customer’s usual application.
# Action Function Description Funtion Adjustment See Other Intro.
1 Press “F1” Default：Hot TAB functions
2 Hold “F1” Default：Outlook Express
Long Push: 4sec.
3 Press “F2” Default：Internet Explorer
4 Hold “F2” Default：Media Player Long Push: 4sec.
5 Press “F3” Default：My Document
Use “Browse” and choose
the execution program file
Default：Calculator(Standard)
Use “Browse” and choose
the execution program file
6 Hold “F3”**
Default：S3 mode(W arm swap)
Lock for S3 mode if you
have warm-swap function.
Long Push: 4sec.
** If you have warm-swap function, hold “F3” which will lock for warm-swap.
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1. F1 Hot TAB functions will show four functions
A. The first is virtual mouse
B. Screen rotation
C. Onscreen Keyboard
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D. Handwriting(for Option)
2. F2 to F3 function key
You can use “Browse” and choose the execution program file.
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※ Warm-swap function operation manual
Step1. When the main battery pack st atus in lower than 20% you will see the warning red light blinking i n
LED.(See detail at Chapter 1.3). You can hold “F3” button for 4sec to turn the Windows System
into S3 (sleep) mode.
Note: Before you start to use the “Warm-swap” function, check with your system that with a
warm-swap battery with proper model number.
Step2. Check the Battery LED status to be consistent “red” means the Operation System stay in
sleep mode. Change the battery pack with another battery. (Reference by Chapter 3.3
Replacing the Battery Pack)
Step3. Plug in another new battery and screw tight the four screws. After the Tablet PC system
detect to a new battery. The battery LED red light will turn off.
Step4. Hold “Power” Key 4 sec. to wake system up and back to the operating system.
Notice: Low Battery Warning
Hotkey Push F3 4
sec to turn into
Sleep mode
Step1.
Take off the
Main Battery by
Step2.
Step3.
Change to a
new Batter
y
PUSH Power
Button to back
to Operating
(S0) mode
Step4.
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3. Power Manage function
4. System Information
When you press menu 5
th
time, you can see the system information.
5. Low battery warning:
When the battery under 10%, system will show the battery low to remind you to change the new
battery or insert adapter to charge.
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2.2.3 Connecting to a Wireless Network (Optional)
To connect to a wireless network:
1. Push Menu function and making sure the Wireless function is “On”.
2. By using the defult build-in module, the Windows Wireless Network Connection will be disabled.
The Ralink wireless connection utility is recommended in our Tablet PC systems.
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3. Right-click the Ralink utility in Windows system tray and choose “Launch Configu Utility”.
4. The Ralink Utility program will detect all wireless links automatically and show each status, choose
one you want to link and click “Connect”.
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5. Log in password if necessary, and click “OK” to enter detail connection quality status.
6.
Log in password if necessary, and click “OK” to enter detail connection quality status.
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2.2.4 Using the Bluetooth Wireless Feature (Optional)
We apply Bluetooth 2.1+ EDR module for default function of the Tablet PC series.
Depending on your application, the Bluetooth module can give you capability for
short-range wireless communicaitons between devices without requiring a cable
connection. The transmission can go through walls, pockets and briefcases as long as
two devices are within range around 10 meters. Following the easy step to connect to
the Bluetooth communication.
1. Choose HotTab AP Menu function and making sure the Bluetooth function is “On”.
2. After installing the bluetooth driver utility, the Bluetooth shortcut will shown on screen, double click
the shortcut and it will search any bluetooth device automatically. Or double click “Search Devices”
to search again.
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3. Choose the bluetooth device you want to connect, and left click to choose “Connect”. Then the
device will be connected to the module.
4. When under connecting, left click to check the connection status, or choose “Unplug” to remove the
connection.
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CHAPTER 3
Tablet PC Power Management
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CHAPTER 3 TABLET PC POWER MANAGEMENT
3.1 About AC Adapter
Our Tablet PC support one set of AC adapter and power code by country area. Please
confirm with your dealer for appropriate power code if necessary.
**Caution
1. When you disconnect the AC adapter, disconnect from the electrical outlet first and
then from the tablet PC. A reverse procedure may damage the AC adapter or tablet
PC.
2. Always hold the plug head when you unplug the connector, Never pull on the cord.
3. The AC adapter is designed for use with your tablet PC only. Connecting the AC
adapter to another device can damage the adapter.
The adapter operates on any voltage in the range of 100~240 V AC. The AC adapter
serves as a converter from AC (Alternating Current) to DC (Direct Current) power
because the tablet PC runs on DC power input, but an electrical outlet usually provides
AC power. It also charges the battery pack when connected to AC power.
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3.2 Charging and Checking Charging Status
3.2.1 Charging the Battery Pack
The battery pack is the internal power source for the tablet PC. It is rechargeable using
the AC adapter. The operating time of a fully charged battery pack depends on how you
are using the tablet PC. When your applications often access peripherals, you will
experience a shorter operating time.
NOTE:
1. Charging will not start if the battery’s temperature is below 0 °C (32 °F). It is also
recommended not to charge the battery when temperature is above 45 °C (113 °F)
2. To prevent damage, the charging process may stop and the Battery Charge Indicator
flashes red when the environmental temperature gets above 55 °C (131°F)
3. The battery level may automatically lessen due to the self-discharge process (0.21 %
per day), even when the battery pack is fully charged (100 %). This happens no
matter if the battery pack is installed in the tablet PC.
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3.2.2 Charging Approaches
There are two ways recommended to charge the battery pack.
1. By connecting the AC adapter to the tablet PC and an electrical outlet. The Battery
Charge Indicator on the tablet PC glowed orange to indicate that charging is in
progress. You are advised to keep the tablet PC power off while the battery is being
charged. When the battery is fully charged, the Battery Charge Indicator glows
green.
2. By using Multi-functional Docking Station charger, connect power code to the
electrical outlet and power connector to the Docking Station. Put battery pack on
rear side of charger slot. When the battery is fully charged, the Battery Charge
Indicator glows green.
It takes approximately 3 hours to fully charge the Li-Ion battery pack at a room
temperature of 25 °C (may need a longer charging time at lower temperatures).
CAUTION:
1. After the tablet PC has been fully recharged, do not immediately disconnect and
reconnect the AC adapter to charge it again. The above-mentioned may damage the
battery.
2. During charging, do not disconnect the AC adapter before the battery has been
fully charged; otherwise you will get a prematurely charged battery.
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3.2.3 Checking the Battery Level
Any battery level indication is an estimated result. The actual operating time can be
different from the estimated time, depending on how you are using the tablet PC.
In Windows operating system, you can check the approximate battery level using the
battery meter function. To read the battery level in Windows, click the icon on the
taskbar. (Click the icon if the tablet PC is using AC power.)
Or just push the HotTab Menu Utility Function three times to show the battery status.
(Check Chapter 2.2.1)
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3.2.4 Regulating the Battery
If the battery is used frequently, recommend you to regulate the battery every month.
And if you have following conditions, please regulate the battery immediately:
z The battery status is incorrect battery level.
z The battery pack is not use above one month.
z The battery work time have striking change.
Following the step by step to set up Battery Calibration in BIOS.
1. Enter to the Tablet PC BIOS setup, select in “Advanced” option.
2. Enter to the Battery Calibration, press “OK” to go next.
When you Push “OK” to start Battery Calibration, following below indicated to regulate
the battery.
3. Please plug-in an AC adapter to supply power,it will recalibrate the gauge of
battery now.
4. Initialize battery and adjust LCD brightness. It is charging the battery, the waiting
time depend on the battery level between few second and four hours.
5. While the battery is fully charged, please remove the AC adapter and LEAVE the
Battery RUNNING OUT OF POWER that normally need to wait for few hours (4
hours normally for 4800mAh battery for example).
6. While the power level running out, you can charge the battery again. When the
battery is fully charged, it’s finished to regulate. You can turn on the tablet PC to
normal use.
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3.2.5 Battery Low Signals and Actions
Battery Low occurs when the battery has approximately 10 % (Windows default setting)
of its charge remaining. The tablet PC’s Battery Charge Indicator ( ) blinks red to
alert you take actions.
NOTICE:
1. You can set up the Battey Low threshold and signals under Windows. Immediately
save your data upon Battery Low. The remaining operating time depends on how you
are using the tablet PC. If you are using the audio subsystem, PC card, hard or USB
flash disk, the battery might run out of charge very quickly.
2. Always respond to Battery Low by placing your tablet PC on the Standby or
Hibernation mode, turning off the tablet PC, or connecting the AC adapter.
CAUTION:
1. If you do not take any action, the tablet PC will automatically hibernate and turn off.
2. If you are using a PC card, do not access the card during battery low periods. The
access may takes longer time than battery to run out of charge, thus making your
access to the card fail.
3. If you fail to save your dat a when the battery completely runs out of charge, then you
will lose your data.
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3.3 Replacing the Battery Pack
CAUTION:
1. There is danger of explosion if the battery is incorrectly replaced. The Battery only
can replace with the tablet PC manufacturer’s optional battery packs. Discard used
batteries according to the dealer’s instructions.
2. Do not attempt to disassemble the battery pack.
If you often rely on battery power for a long period of time while traveling, you may
consider to purchase of an additional battery pack from your dealer and keep it with
you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Make sure that the tablet PC is not turned on or connected to AC power. Place the
tablet PC upside down.
2. Remove the four screws securing the battery compartment cover and remove it.
3. Pull back from the rear cover horizontally to lift the battery pack off the tablet PC.
4. Fit another battery pack into place and secure with four screws.
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3.4 Power Management
Our Rugged Tablet PC series support ACPI (Advanced Configuration and Power
Interface) for power management. The power management feature allows you to
reduce the power consumption for energy saving. With an ACPI-compliant operating
system such as Windows XP, power supply to different tablet PC components is
controlled on an as-needed basis. This allows maximum power conservation and
performance at the same time.
In general, Windows’ power management works in following state:
Occurrence Condition
Power to the hard disk is turned off
When the hard disk has been idle for a set
period.
Power to the display is turned off
When the display has been idle for a set
period.
When the entire system has been idle for a
set period.
The tablet PC enters the Standby mode.
The hard disk and display are turned off and
the entire system consumes less power.
When the display has been idle for a set
period.
When you press the power button. *
The tablet PC enters the Hibernation mode.
When the entire system has been idle for a
set period
When you press the power button. *
* Depends on your settings in Windows.
For detailed information on power management, see Windows’ Help.
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3.5 Power-Saving Tips
The following are some Power-Saving Tips suggestions to maximize the battery’s
operating time.
z Do not disable Power Management.
z Decrease the LCD brightness to the lowest comfortable level.
z Shorten the length of time before Windows turn off the display.
z USB devices use power just by being connected. If you use a USB mouse, you can
save power by disconnecting the mouse and using the optional touchscreen pen.
z If you use a USB flash drive, unplug it when you are not using it.
z If you work with an application that uses a PC card, exit the application when you
finish using it.
z If you have a PC card installed, remove it when not in use. Some PC cards drain
power even while they are inactive.
z Deactivate the Wireless LAN function if you are not using it (see Chapter 2).
z Deactivate the Bluetooth wireless feature if you are not using it (see Chapter 2)
z Turn off the tablet PC when you are not using it.
Users Manual Rugged Tablet PCs
CHAPTER 4
Expanding Your Tablet PC
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CHAPTER 4 EXPANDING YOUR TABLET PC
4.1 How and When to Use BIOS Setup
For enter to the Tablet PC BIOS setup, you need connect to external usb
keyboarb, press “Del” key when the prompt appears on the screen during start
up. The prompt screen shows only few seconds so need press Del key quickly .
**NOTICE
Updated BIOS version may be published after the manual is released. Check
with the latest version of BIOS on website.
You may need to run BIOS setup utility when the below status.
1. Error message on sreen indicate to check BIOS setup.
2. Restoring the factory default settings.
3. Modifing the specific hardware specification
4. Want to opttimize the specification.
To control the keyboard to select BIOS utility setup, you need
Keyboard Icon Function Description
← , →
Selects a menu title
↑ , ↓
Selects an item or option
Enter
Go to the sub-menu when available
Opens or closes the option window when an item is selected
Esc
To leave sub-menu and return to main menu.
**NOTICE
You can press the F1, F9, F10, –/+, and Esc keys by connecting a USB keyboard to
your tablet PC. Make sure that the item “Legacy USB Support＂ under the Main
menu is set at Enabled (default).
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4.2 BIOS Functions
4.2.1 Main Menu
The main menu contains the information of the Tablet system including BIOS
version, processor, system memory, time, and date.
4.2.2 Advanced Menu
The advanced menu contains the configuration information of CPU, IDE/ SATA,
ACPI, APM Configuration and Battery Calibration(see Chapter 3.2.4 for
detail).
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1. CPU Configuration
2. IDE/ SATA Configuration
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3. ACPI Configuration
4. ACPI Configuration
Sets the Resume On LAN and Resume On RTC Alarm function.
(1). Resume On LAN：Disable or Enable LAB GPI to generate a wake event.
(2). Resume On RTC Alarm
Note：The LAN Resume function only works in AC mode, not works in battery
mode.
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5. Battery Calibration
The detail of Battery calibration is show in chapter 3.2.4.
4.2.3 Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
The bootable devices will be automatically detected during POST and shown
here, allowing you to set the sequence that the BIOS uses to look for a boot
device from which to load the operating system. A brief description of button
usage is listed next:
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Chck the Hard Disk Device in Hard Disk Drives.
4.2.4 Security Menu
Change Supervisor Password, Change User Passwaord and Clear User
Password.
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4.2.5 Exit Menu
The Exit menu displays ways of exiting BIOS Setup utility. After finishing with
your settings, you must save and exit so that the changes can take effect.
Save Canges and Exit saves the changes you have made and exits BIOS
Setup utility.
Discarding Changes and Exit exits BIOS Setup utility without saving the
changes you have made.
Discard Changes restores the previous values for all the items.
Load Optimal Default loads the factory default values for all the items.
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CHAPTER 5
Driver Installation
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CHAPTER 5 DRIVER INSTALLATION
Through Chapter 5.1 to 5.8 to go further for Rugged Tablet PC driver
installation guide, you can easily install all related drivers if with out operation
system by yourself. The default system will include operation system and
you do need to install any of drivers at first time use.
5.1 Installation of Chipset Driver Installation
Step.1 Insert the Driver Utility CD. Open the file document “a. Chipset”.
Step.2 Click on “infinst_ auto” to install driver.
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Step.3 Click on “Next“ to install driver.
Step.4 Click on “Yes “ to agree License
Step.5 Click on “Next“ to install driver.
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Step.6 Click on “Next“ to install driver.
Step.7 Click on “Yes, I want to restart this computer now“ to go on.
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5.2 Graphic Driver Installation
The system is equipped with Intel 945 GSE Chipset + ICH7Companion Device.
The Intel Graphic Drivers should be installed first, and it will enable “Video
Controller (VGA compatible). Follow the instructions below to complete the
installation. You will quickly complete the installation.
Step.1 Insert the Driver Utility CD. Open the file document “b. Graphic “.
Step.2 Click on “win2k_xp1431” to execute the setup.
Step.3 Click on “Next “to install Driver.
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Step.4 Click on “Next “ to install Driver.
Step.5 Click on “Yes “ to agree License.
Step.6 Click on “Yes, I want to restart this computer now“ to go on.
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5.3 Audio Driver Installation
The system is equipped with the ALC655 is a 16-bit, full-duplex AC'97 Rev. 2.3
compatible six-channel audio CODEC designed for PC multimedia systems,
including host/soft audio and AMR/CNR-based designs.
The ALC655 CODEC provides three pairs of stereo outputs with 5-bit volume
control, a mono output, and multiple stereo and mono inputs, along with
flexible mixing, gain, and mute functions to provide a complete integrated
audio solution for PCs.
Step.1 Insert the Driver Utility CD . Open the file document “c. Audio” and click on
“WDM_A400” to execute the setup.
Step.2 Click on “Next“ to install driver.
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Step.3 Click on “Yes, I want to restart my computer now” to finish installation.
5.4 LAN Driver Installation
Follow the steps below to complete the installation of the Realtek RTL8110SC
LAN drivers. You will quickly complete the installation.
Step.1 Insert the Driver Utility CD. Open the file document “d. LAN”.
Step.2 Click on “Setup” to execute the setup.
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Step.3 Click on “Next” to install driver.
Step.4 Click on “Install“ to install driver.
Step.5 Click on “Finish“ and go on.
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5.5 Wireless LAN Driver Installation
Following the step by step to finish the driver installation
Step.1 Insert the Driver Utility CD. Open the file document “e_ Wireless”. Execute the
installation program.
Step.2 Follow the step by step and click “Next” to finish the driver installation.
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5.6 Bluetooth Driver Installations
Following the step by step to finish the driver installation
Step.1 Insert the Driver Utility CD. Open the file document “f_ Bluetooth”. Press “Install” to
execute the installation program.
Step.2 Choose “Accept” icon and click “Next” to go to installation
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Step.3 Follow the step by step and click “Next” to finish the driver installation.
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5.7 HotTab Utility Driver Installations
With our HotTab software application utility, user can very easy to control and
program their usual hotkey for help their job.
Step.1 Insert the Driver Utility CD. Open the file document “g_ Hot TAB”. Press the Setup.exe
to execute the installation program.
Step.2 Click “Next” to start to the installation.
Step.3 Click “Close” to finish the installation.
Note: Microsoft .NET Framework 2.0 is necessary before HotTAB utility
installation. You can download from the following link.
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D8EDD-AAB15C5E04F5&displaylang=en
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5.8 Touch Driver Installation
TouchKit is the Premier Touch software, which contains drivers of the touch
panel controllers for the specified communication connectors, RS232, PS/2
and USB, and the other two utilities.
The two utilities are as follows:
Touch Tray support
This is utility for emulating the right and left button of mouse through
controlling touch panel. Users can toggle between right or left mouse
buttons by this utility.
Configuration support
The calibration and draw test of touch panel are done by this utility.
Besides, users can add or remove for new RS-232 or PS/2 touch
panel devices.
Follow these steps to install TouchKit.
Step.1 Insert the Driver Utility CD. Open the file document “h_ TouchKit” to execute the setup.
Step.2 Click on “Setup.exe” to execute the setup.
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Step.3 Choose Install PS/2 interface driver and select “Next” to go on.
Step.4 Choose “No” for 4 point calibration and click “Next” to continue installation.
Step.5 Choose “Next” to go on the installation.
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Step.6 After few seconds of installation, click on “Finish” and choose restart computer to final
the installation.
Note: Configuration Utility
After finishing the installation, please follow the steps to test the configuration utility.
Step.1 Click the “TouchKit” shortcut function in the desktop.
Step.2 Enter “General” function and choose the language you need. Then go to next step.
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Step.3 Correct 4 point locations on screen with the Panel. Screen display as follows
Step.4 If 4 point’s calibration tests are fine, push “yes” to finish the test.
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CHAPTER 6
Caring Your Tablet PC
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CHAPTER 6 CARING YOUR TABLET PC
There are few tips for location, cleaning guideline, and for take care of battery
pack and touch-screen. Please follow these tips for safeguarding the integrity
of your tablet PC data as well as the tablet PC itself.
6.1 General Protection Tips for Tablet PC
Please check the general protection tips for Tablet PC location and normal
operating.
z Please do not put heavy objects on top of the tablet PC as this may
damage the display.
z Do not use paper towels to clean the display but use the included soft
cloth. Avoid touching it with your fingers, pen, or pencil.
z Allowing the backlight to automatically turn off as a result of power
management is recommended rather than using a screen saver or other
software that prevents the power management form working.
z 10 °C (50 °F) and 35 °C (95 °F) is our recommended temperature for
operating the tablet pc– actual operating temperature depending on
product specifications.
z Avoid placing the t ablet PC in a high humidity, highly change temperatures,
mechanical vibration, direct sunlight, or heavy dust environment.
z Keeping the tablet PC at least 15 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
z Avoid moving the tablet PC from a cold to a warm place in sudden time. A
temperature difference of more than 10 °C (18 °F) may cause
condensation inside the unit, which may damage the storage media.
z Please do not place the tablet PC on an unsteady surface.
6.2 Cleaning the Tablet PC
z Make sure the tablet pc is turned off.
z Never spray or pour any liquid directly onto the screen or case.
z Wipe the screen with a clean, soft, lint-free cloth. This removes dust and
other particles.
z The display area is highly prone to scratching. Do not use ketene type
material (ex. Acetone), Ethyl alcohol, toluene, ethyl acid or Methyl chloride
to clear the panel. It might permanently damage the panel.
z If still not clean, apply a small amount of non-ammonia, non-alcohol based
glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen
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6.3 Battery Protection Tips
z It is recommended temperature range for charging the battery pack
between 5 deg C ~ 45 deg C.
z To avoid harm to the battery, recharge the battery pack when it is nearly
discharged. When recharging, make sure that the battery pack is fully
charged.
z The battery pack is a consumable product and the following conditions will
shorten its life:
Frequently charging the battery pack
When using, charging, or storing the battery in high temperature
condition
z To avoid hastening the deterioration of the battery pack thereby prolonging
its useful life, minimize the number of times you charge it so as not to
frequently increase its internal temperature.
z A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition. Also, charging will not start if the
battery pack is not within the allowed temperature range.
z It is recommended that you do not charge the battery pack more than
once a day.
z Charging the battery pack with the system’s power off is recommended.
z To maintain the battery pack’s operating efficiency, store it in a cool dark
place removed from the tablet PC and with 30 % ~ 40 % charge
remaining.
z Avoid installing or removing the battery pack when the tablet PC is in
Standby mode.
z Charging time will be prolonged when the tablet PC is turned on.
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6.4 Touch screen Protection Tips
z Avoid using excessive force to the display, when use the finger or the
included touch screen stylus pen on the display, the recommended force
can not over 200gf.
z Besides the included stylus, using a sharp or metallic object may cause
scratches and damage the display, thereby causing errors.
z Wipe the touch screen with a clean, soft, lint-free cloth.
z Using the touch screen during low temperature (less than 5 oC) may
cause a slower response time, this is normal. A normal response time may
be restored upon returning to room temperature.
z When there is noticeable discrepancy in the operation of the touch screen
function (wrong location on intended operation or improper display
resolution), refer to the Windows operating system for instructions on
recalibrating the touch screen display.
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6.5 Trouble shooting from A to L
A. Battery Problem
Condition Check Point
The battery does not charge
(Battery Charge indicator does
not light orange.
z Make sure that the AC adapter is properly connected.
z Make sure that the battery is not too hot or cold. Allow
time for the battery pack to return to room
temperature.
z Make sure that the battery pack is installed correctly.
z Make sure that the battery terminals are clean.
B. Bluetooth Transmission Problem
Condition Check Point
I cannot connect to another
device with Bluetooth wireless
technology.
z Make sure that both devices have activated Bluetooth
feature.
z Make sure that the distance between the two devices
are not over 10 meters or that there are no walls or
other obstructions between the devices.
z Make sure that the other device is not in “Hidden”
mode.
z Make sure that both devices are compatible.
C. Display Problem
Condition Check Point
Nothing appears on the screen.
z During operation, the screen may automatically turn
off as a result of power management. Press any key to
see if the screen comes back.
z The brightness level might be too low. Incre ase
brightness by pressing the button.
D. Date/Time Problems
Condition Check Point
The date/time is incorrect. Correct the date and time via the operating system or BIOS
Setup program.
After you have performed everything as described above
and still have the incorrect date and time every time you turn
on the tablet PC, the RTC (Real-Time Clock) battery is at
the end of its life. Call an authorized dealer to replace the
RTC battery.
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E. Hardware Driver Problem
Condition Check Point
The tablet PC does not recognize
a newly installed device.
z The device may not be correctly configured in the
BIOS Setup program. Run the BIOS Setup program to
identify the new type.
z Make sure if any device driver needs to be installed.
(Refer to the documentation that came with the
device.)
z Make sure if the device needs any jumper or switch
settings. (Refer to the documentation that came with
the device.)
z Check the cables or power cords for correct
connections.
z For an external device that has its own power switch,
make sure that the power is turned on.
F. Hard Drive Problem
Condition Check Point
The hard disk drive error
message appears on the screen.
z The hard disk drive has defects. Ask your dealer for
help.
The hard disk drive operations
seem slow.
z The data files stored on the hard disk drive may be
fragmented. Use a tool such as Window’s Disk
Defragmenter to defragment the files.
The hard disk drive indicator
glows without blinking.
z The data files stored on the hard disk drive may be
fragmented. Use a tool such as Window’s Disk
Defragmenter to defragment the files.
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G. LAN Problem
Condition Check Point
I cannot access the network.
z Make sure that the LAN cable is properly connected to
the RJ-45 connector and the network hub.
z Make sure that the network configuration is
appropriate.
z Make sure that the user name or password is correct.
H. Power Management Problems
Condition Check Point
The tablet PC does not enter
Standby or Hibernation mode
automatically.
z If you have a connection to another computer, the
tablet PC does not enter S tandby or Hibernation mode
if the connection is actively in use.
z Make sure that the Standby or Hibernation time-out is
enabled.
The tablet PC does not enter
Standby or Hibernation mode
immediately.
z If the tablet PC is performing an operation, it normally
waits for the operation to finish.
The tablet PC does not resume
from Standby or Hibernation
mode.
z The tablet PC automatically enters Standby or
Hibernation mode when the battery pack is empty.
z Do any one of the following:
- Connect the AC adapter to the tablet PC.
- Replace the empty battery pack with a fully charged
one.
I. Startup Problems
Condition Check Point
When you turn on the tablet PC, it
does not respond and the Power
indicator does not light green.
z If you are using an external AC power, make sure that
the AC adapter is corre ctly and se curely connected. If
so, make sure that the electrical outlet works properly.
z If you are using the battery power, make sure that the
battery is not discharged.
z When the tablet PC is connected to AC power and
hard disk drive temperature is below 5 oC, the optional
heater would turn on as indicated by the hard disk
drive / heater indicator glowing in red (if the item HDD
Preheat under the Advanced menu of your BIOS
Setup is set at Enabled). Wait awhile.
When you turn on the tablet PC, it
stops after POST.
z Restart your tablet PC.
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J. Software Problems
Condition Check Point
An application program does not
work correctly.
z Make sure that the software is correctly installed.
z If an error message appears on the screen, consult the
software program’s documentation for further
information.
z If you are sure the operation has stop, reset the tablet
PC.
K. Sound Problems
Condition Check Point
No sound is produced. z Make sure that the volume control is not set too low.
Increase volume by pressing the button.
z Make sure that the tablet PC is not in Standby mode.
z If using an external speaker, make sure that the
speaker is properly connected.
Distorted sound is produced. z Make sure that the volume control is not set too high or
too low. In most cases, a high setting can cause the
audio electronics to distort the sound.
The external audio device does
not work.
z Make sure that your tablet PC is equipped with the
driver needed.
z Click the speaker symbol on the taskbar and check the
Windows volume control.
z Check the volume control of your tablet PC.
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L. Wireless LAN Problem
Condition Check Point
I cannot use the wireless LAN
feature.
z Make sure that the wireless LAN feature is turned on.
Transmission quality is poor. z Your tablet PC may be in an out-of-range situation. Move
your tablet PC closer to the Access Point or another
wireless LAN device it is associated with.
z Check if there is high interference around the
environment and solve the problem as described next.
Radio interference exists. z Move your tablet PC away from the device causing the
radio interference such as microwave oven and large
metal objects.
z Plug your tablet PC into an outlet on a different branch
circuit from that used by the affecting device.
z Consult your dealer or an experienced radio technician
for help.
I cannot connect to another
wireless LAN device.
z Make sure that the wireless LAN feature is turned on.
z Make sure that the SSID setting is the same for every
wireless LAN device in the network.
z Your tablet PC is not recognizing changes. Restart the
tablet PC.
z Make sure that the IP address or subnet mask setting is
correct.
I cannot communicate with the
computer in the network when
Infrastructure mode is configured.
z Make sure that the Access Point your tablet PC is
associated with is powered on and all the LEDs are
working properly.
z If the operating radio channel is in poor quality, change
the Access Point and all the wireless station(s) within the
BSSID to another radio channel.
z Your tablet PC may be in an out-of-range situation. Move
your tablet PC closer to the Access Point it is associated
with.
z Make sure that your tablet PC is configured with the same
security option (encryption) to the Access Point.
z Use the Web Manager/Telnet of the Access Point to
check whether it is connected to the network.
z Reconfigure and reset the Access Point.
I cannot access the network. z Make sure that the network configuration is appropriate.
z Make sure that the user name or password is correct.
z You have moved out of range of the network.
z Turn off power management.
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