The purpose of this manual is twofold: one, to provide the installer
with the basic directions and recommendations for the proper
installation and adjustment of the water heater; and two, for the
owner–operator, to explain the features, operation, safety
precautions, maintenance and troubleshooting of the water heater.
This manual also includes a parts list.
It is imperative that all persons who are expected to install, operate
or adjust this water heater read the instructions carefully so they may
understand how to perform these operations. If you do not
understand these instructions or any terms within it, seek
professional advice.
Any questions regarding the operation, maintenance, service or
warranty of this water heater should be directed to the seller from
whom it was purchased. If additional information is required, refer to
the section on “If you need service.”
Do not destroy this manual. Please read carefully and keep in a
safe place for future reference.
Recognize this symbol as an indication of Important
!
Safety Information!
!
California Proposition 65 Warning: This product contains
chemicals known to the State of California to cause cancer,
birth defects or other reproductive harm.
IMPORTANT SAFETY INSTRUCTIONS
WARNING—When using electrical appliances, basic safety precautions to reduce the risk of fire, electric shock, or injury to persons
should be followed, including:
READ ALL INSTRUCTIONS BEFORE USING THIS
WATER HEATER.
The cord and plug connected water heater covered in this
manual (2
only to properly grounded outlet. See “Electrical
Connections” section on page 8.
Install or locate this water heater in accordance with the
provided installation instructions.
Use this water heater only for its intended use as
described in this manual.
As with any appliance, close supervision is necessary
when used by children.
1
/2 gallon models) must be grounded. Connect
Do Not use an extension cord set with this water heater. If
no receptacle is available adjacent to the water heater,
contact a qualified electrician to have one properly installed.
Do Not operate this water heater if it has a damaged cord
or plug, if it is not working properly, or if it has been
damaged or dropped.
This water heater should be serviced only by qualified
service personnel. Contact nearest authorized service
center for examination, repair or adjustment.
SAVE THESE
INSTRUCTIONS
Printed in USA
AP10227-10 (11/03)
Safety Information
Safety Precautions . . . . . . 3, 4
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Staple sales slip or cancelled check here.
Installation Instructions
Location . . . . . . . . . . . . . . . . 5
Water Connections. . . . . . . . . 6
Electrical Connections. . . . . . 8
Operating Instructions
Safety Controls . . . . . . . . . . 12
Water Temperature . . . . . . . 13
Care and Cleaning
Draining . . . . . . . . . . . . . . . 14
Maintenance . . . . . . . . . . . . 14
Extended Shut-Down . . . . . 14
Proof of the original purchase date is needed to obtain service under
the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain
your water heater properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
water heater.
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very important. There
are many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. Recognize this symbol
as an indication of Important Safety Information!
This symbol alerts you to potential hazards that can
!
kill or hurt you and others.
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . 15
Customer Service
Parts List . . . . . . . . . . . . 16-18
If You Need Service . . . . . . 19
Wiring Diagram. . . . . . . . . 20
2
All safety messages will follow the safety alert symbol and
either the word “DANGER”, “WARNING”, “CAUTION” or
“NOTICE”.
These words mean:
!
DANGER
!
WARNING
!
CAUTIONA potentially hazardous situation that
Notice:
An imminently hazardous situation
that will result in death or serious
injury.
A potentially hazardous situation that
could result in death or serious injury
and/or damage to property.
may result in minor or moderate
injury.
Attention is called to observe a
specified procedure or maintain
a specific condition.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
WATER TEMPERATURE ADJUSTMENT
Safety and energy conservation are factors to be considered when selecting the water
temperature setting of water heater’s thermostat. Water temperatures above 125°F can cause
severe burns or death from scalding. Be sure to read and follow the warnings outlined on the
label pictured below. This label is also located on the water heater near the thermostat access
panel.
Time/Temperature Relationship in Scalds
!
DANGER
HOT
BURN
Water temperature over 125° F can
cause severe burns instantly or
death from scalds.
Children, disabled and elderly are
at highest risk of being scalded.
See instruction manual before
setting temperature at water
heater.
Feel water before bathing or
showering.
Temperature limiting valves are
available, see manual.
NOTICE: Mixing valves are available for reducing point
of use water temperature by mixing hot and cold water in
branch water lines. Contact a licensed plumber or the
local plumbing authority for further information.
TemperatureTime To Produce a Serious Burn
120°FMore than 5 minutes
125°F11/2 to 2 minutes
130°FAbout 30 seconds
135°FAbout 10 seconds
140°FLess than 5 seconds
145°FLess than 3 seconds
150°FAbout 11/2 seconds
155°FAbout 1 second
Table courtesy of Shriners Burn Institute
The chart shown above may be used as a guide
in determining the proper water temperature for your
home.
NOTICE: Households with small children, disabled,
or elderly persons may require a 120°F or lower thermostat
setting to prevent contact with “HOT” water.
The temperature of the water in the heater is
regulated by the adjustable surface mounted
thermostat(s) located behind the jacket access
panel(s). Dual element heaters have two thermostats.
To comply with safety regulations the thermostat(s)
were set at 120°F before the water heater was
shipped from the factory.
The illustration at the left
R
T
E
Reset button
E
S
E
T
R
shows the temperature
S
E
adjustment dial used for
setting the water
Thermostat
dial pointer
125°F
TURN OFF
POWER
BEFORE
Thermostat
protective
cover
DANGER:
SERVICING
Hotter water increases the potential for
Hot Water SCALDS
temperature.
Refer to the Operating
90°F150°F
Instructions in this
manual for detailed
instructions in how to
adjust the thermostat(s).
.
3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of
fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
Be sure to read and understand the entire Use and Care Manual before attempting to
install or operate this water heater. It may save you time and cost. Pay particular
attention to the Safety Instructions. Failure to follow these warnings could result in
serious bodily injury or death. Should you have problems understanding the instructions
in this manual, or have any questions, STOP, and get help from a qualified service
technician, or the local electric utility.
FOR INSTALLATIONS IN THE STATE OF CALIFORNIA
California Law requires that residential water heaters must be braced, anchored or strapped to
resist falling or horizontal displacement due to earthquake motions. For residential water
heaters up to 52 gallon capacity, a brochure with generic earthquake bracing instructions can be
obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814 or you may
call 916-324-5315 or ask a water heater dealer.
However, applicable local codes shall govern installation. For residential water heaters
of a capacity greater than 52 gallons, consult the local building jurisdiction for acceptable
bracing procedures.
SAFETY PRECAUTIONS
Have the installer show you the location of the circuit breaker and how to shut it off if
necessary. Turn off the circuit breaker if the water heater has been subjected to overheating,
fire, flood, physical damage or if the ECO fails to shut off.
● Read this manual entirely before installing
or operating the water heater.
● Use this appliance only for its intended
purpose as described in this Use and Care
Manual.
● Be sure your appliance is properly installed
in accordance with local codes and the
provided installation instructions.
● Do not attempt to repair or replace any part
of your water heater unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.
4
SAVE THESE INSTRUCTIONS
Installing the water heater.
The location chosen for the water heater must take into consideration the following:
Local Installation Regulations
This water heater must be installed in
accordance with these instructions, local
codes, utility codes, utility company
requirements or, in the absence of local
codes, the latest edition of the National
Location
This water heater is designed to meet a
wide range of applications. It fulfills a
demand for a small water heater that can be
installed in a limited space such as under
countertops, in cabinets or in a closet.
Locate the water heater in a clean dry area
as near as practical to hot water fixtures,
or close to the water faucet most
frequently used.
Locate the water heater in a clean dry area
as near as practical to the area of greatest
heated water demand. Long uninsulated hot
water lines can waste energy and water.
Place the water heater in such a manner
that the thermostat and element access
panels can be removed to permit
inspection and servicing such as removal
of elements or checking controls.
Electrical Code. It is available from some
local libraries or can be purchased from
the National Fire Protection Association,
Batterymarch Park, Quincy, MA 02269 as
booklet ANSI/NFPA 70.
The water heater and water lines
should be protected from freezing
temperatures. Do not install the water
heater in outdoor, unprotected areas.
Make certain the floor underneath the
water heater is strong enough to
sufficiently support the weight of the
water heater once it is filled with water.
CAUTION: The water heater should not
be located in an area where leakage of the
tank or connections will result in damage to
the area adjacent to it or to lower floors of
the structure. Where such areas cannot be
avoided, it is recommended that a suitable
catch pan, adequately drained, be installed
under the water heater.
A—Diameter of water
heater plus 2″ min.
B—Maximum 2″
NOTICE: Auxiliary catch pan MUST conform to local codes.
Catch Pan Kits are available from the store where the water heater
was purchased, or any water heater distributor.
B
To open drain, line
should be at least 3/4″ ID
and pitched for proper
drainage.
A
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate of
the water heater to be certain the power supply corresponds to the water heater
requirements.
5
Installing the water heater.
Thermal Expansion
Determine if a check valve exists in the inlet
water line.
cold water line as a separate back flow
preventer, or it may be part of a pressure
reducing valve, water meter or water softener.
A check valve located in the cold water inlet
line can cause what is referred to as a
water system.”
check valve or back flow prevention device is
referred to as an “open” water system.
As water is heated, it expands in volume and
creates an increase in pressure within the water
system. This action is referred to as
expansion.”
expanding water which exceeds the capacity of
the water heater flows back into the city main
where the pressure is easily dissipated.
It may have been installed in the
“closed
A cold water inlet line with no
“thermal
In an “open” water system,
A “closed water system,” however, prevents the
expanding water from flowing back into the
main supply line, and the result of
expansion”
pressure increase in the water heater and the
system piping. This rapid pressure increase can
quickly reach the safety setting of the relief
can create a rapid and dangerous
“thermal
valve, causing it to operate during each heating
cycle. Thermal expansion, and the resulting
rapid and repeated expansion and contraction of
components in the water heater and piping
system can cause premature failure of the relief
valve, and possibly the heater itself. Replacing
the relief valve will not correct the problem.
The suggested method of controlling thermal
expansion is to install an expansion tank in the
cold water line between the water heater and
the check valve. The expansion tank is
designed with an air cushion built in that
compresses as the system pressure increases,
thereby relieving the over pressure condition
and eliminating the repeated operation of the
relief valve. Other methods of controlling
thermal expansion are also available. Contact
your installing contractor, water supplier, or
plumbing inspector for additional information
regarding this subject.
NOTICE: Do not apply
heat to the HOT or COLD
water connections. If sweat
connections are used, sweat tubing
to adapter before fitting adapter to
the water connections on heater.
Any heat applied to the water
supply fittings will permanently
damage the dip tube and/or heat
traps.
Water Supply Connections
Refer to the illustrations on the following
page for suggested typical installation. The
installation of unions or flexible copper
connectors is recommended on the hot and
cold water connections so that the water
heater may be easily disconnected for
servicing. Connect cold water supply line to
3/4” pipe connection near bottom of water
heater on the 6 gallon and 20 gallon models.
Install a shut-off valve and a drain valve
(not supplied with heater, except 2 1/2 gal.
models) in cold water line near water heater.
Connect hot water line to 3/4” pipe
connection marked HOT on side near top of
water heater. On the 2 1/2 gallon models,
the hot and cold water connections are 1/2”
pipe connections and are located on top of
the heater. Local codes may require an antisiphon device on the water inlet of a side
connect water heater.
6
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