The purpose of this manual is twofold: one, to provide the installer with basic directions and
recommendations for the proper installation and adjustment of the water heater; and two,
for the owner–operator, to explain the features, operation, safety precautions, maintenance and trouble
shooting of the water heater. This manual includes a parts list.
It is imperative that all persons who are expected to install, operate or adjust this water heater read the
instructions carefully so that they may understand how to perform these operations. If you do not
understand these instructions or any terms within it, seek professional advice.
Any questions regarding the operation, maintenance, service or warranty of this water heater should be
directed to the seller from whom it was purchased. If additional information is required, refer to the
section “If You Need Service .....”
Use & Care Manual
With Installation Instructions for the Installer
READ ALL INSTRUCTIONS
BEFORE
U N I T R O L
LIGHTING
N
O
I
T
U
A
C
S
Y
R
E
R
E
S
T
H
T
U
O
A
J
W
E
A
N
R
I
T
C
E
N
I
R
T
D
H
L
E
A
C
R
S
I
S
K
F
O
Do not destroy this manual. Please read carefully and keep in a safe place for future reference.
!
Recognize this symbol as an indication of Important Safety Information!
California Proposition 65 Warning: This product contains chemicals known to the State of
!
California to cause cancer, birth defects or other reproductive harm.
WARNING: If the information in these instructions is not followed exactly, a fire or
!
explosion may result causing property damage, personal injury or death.
!
FOR YOUR SAFETY!
— Do not store or use gasoline or other
flammable vapors or liquids or other
combustible materials in the vicinity of this or
any other appliance. To do so may result in an
explosion or fire.
— WHAT TO DO IF YOU SMELL GAS
● Do not try to light any appliance.
● Do not touch any electrical switch; do not
use any phone in your building.
● If you cannot reach your gas supplier, call
the fire department.
● Do not return to your home until authorized
by the gas supplier or fire department.
— Improper installation, adjustment, alteration,
service or maintenance can cause injury,
property damage or death. Refer to this
manual. Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
● Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
I
S
G
E
N
D
C
E
D
R
E
I
T
F
I
®
Printed in USA
AP8804-18 (01/05)
Page 2
Safety Information
Safety Precautions . . . . . . . 3–6
LP Gas Models . . . . . . . . . . . 5
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Installation Instructions
Location . . . . . . . . . . . . . . . . . 7
Water Connections . . . . . . . . 9
Gas Supply . . . . . . . . . . . . . . 11
Pipe Insulation . . . . . . . . . . . 13
Heat Traps . . . . . . . . . . . . . . 13
Installation Checklist. . . . . . 14
Potable Space Heating . . . . 15
Operating Instructions
Lighting Instructions . . 16 , 17
Water Temperature . . . . . 19, 20
Care and Cleaning
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under
the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and
maintain your water heater properly. Just a little preventive care
on your part can save you time and money over the life of your
water heater.
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of
Troubleshooting Tips first, you may not need to call for service at
all.
Draining . . . . . . . . . . . . . . . . 21
Burner Inspection . . . . . . . . 22
Extended Shut-Down . . . . . 22
Troubleshooting Tips
Before You Call
For Service. . . . . . . . . . . 23, 24
Customer Service
Parts List . . . . . . . . . . . . . . . 25
If You Need Service . . . . . . 26
2
READ THE SAFETY INFORMATION
Your safety and the safety of others are very important. There
are many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol. Recognize this symbol
as an indication of Important Safety Information! This symbol
alerts you to potential hazards that can kill or
hurt you and others.
All safety messages will follow the safety alert symbol and either
the word “DANGER”, “WARNING”, “CAUTION” or
“NOTICE”.
These words mean:
DANGER An imminently hazardous situation that will
result in death or serious injury.
WARNINGA potentially hazardous situation that could
result in death or serious injury and/or
damage to property.
CAUTIONA potentially hazardous situation that may
result in minor or moderate injury.
Notice:Attention is called to observe a specified
procedure or maintain a specific condition.
Page 3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Be sure to read and understand the entire Use and Care Manual before attempting to install or operate
this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions.
Failure to follow these warnings could result in serious bodily injury or death. Should you have
problems understanding the instructions in this manual, or have any questions, STOP, and get help
from a qualified service technician, or the local electric utility.
DANGER!
INSTALL THE DRAFT HOOD AND PROPERLY VENT THE
WATER HEATER…
Failure to install the draft hood and properly vent the water heater to the outdoors as
outlined in the Venting Section of the Installation Instructions in this manual can result in
unsafe operation of the water heater. To avoid the risk of fire, explosion, or asphyxiation
from carbon monoxide, never operate this water heater unless it is properly vented and
has an adequate air supply for proper operation. Be sure to inspect the vent system for
proper installation at initial start-up; and at least annually thereafter. Refer to the Care
and Cleaning section of this manual for more information regarding vent system
inspection.
WARNING!
Gasoline, as well as other flammable materials and liquids (adhesives, solvents, etc.), and
the vapors they produce are extremely dangerous. Do not handle, use or store gasoline or
other flammable or combustible materials anywhere near or in the vicinity of a water
heater. Be sure to read and follow the warning label pictured below and other labels on
the water heater, as well as the warnings printed in this manual. Failure to do so can
result in property damage, bodily injury or death.
!
DANGER
FLAMMABLES
!
Vapors from flammable
liquids will explode and
catch fire causing death or
severe burns
Do not use or store flammable
products such as gasoline,
solvents or adhesives in the
same room or area near the
water heater.
Keep flammable products:
1. far away from heater,
2. in approved containers,
3. tightly closed and
4. out of children's reach.
Flammable Vapors
Water heater has a main
burner and pilot flame.
The pilot flame:
1. is on all the time and
2. will ignite flammable
Vapors:
1. cannot be seen,
2. are heavier than air,
3. go a long way on the
4. can be carried from
flame by air currents.
vapors.
floor and
other rooms to the pilot
Installation:
Do not install water heater
where flammable products will
be stored or used unless the
main burner and pilot flames
Read and follow water heater warnings and instructions. If owners
manual is missing, contact the retailer or manufacturer.
are at least 18" above the
floor. This will reduce, but not
eliminate, the risk of vapors
being ignited by the main
burner or pilot flame.
3
Page 4
W
A
R
M
V
A
C
A
T
I
O
N
H
O
T
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
DANGER!
WATER TEMPERATURE SETTING
Safety and energy conservation are factors to be considered when selecting the water
temperature setting of water heater’s thermostat. Water temperatures above 125°F. can
cause severe burns or death from scalding. Be sure to read and follow the warnings
outlined on the label pictured below. This label is also located on the water heater.
Time/Temperature Relationship in Scalds
!
DANGER
HOT
BURN
Water temperature over 125°F can
cause severe burns instantly or
death from scalds.
Children, disabled and elderly are
at highest risk of being scalded.
See instruction manual before
setting temperature at water
heater.
Feel water before bathing or
showering.
Temperature limiting valves are
available, see manual.
Water TemperatureTime To Produce a Serious Burn
120°FMore than 5 minutes
125°F11/2 to 2 minutes
130°FAbout 30 seconds
135°FAbout 10 seconds
140°FLess than 5 seconds
145°FLess than 3 seconds
150°FAbout 11/2 seconds
155°FAbout 1 second
Table courtesy of Shriners Burn Institute
The chart shown above may be used as a guide
in determining the proper water temperature for your
home.
!
DANGER: Households with small children, disabled,
or elderly persons may require a 120°F. or lower gas control
(thermostat) setting to prevent contact with “HOT” water.
Maximum water temperatures occur just after burner
has shut off. To find hot water temperature being
delivered, turn on a hot water faucet and place a
thermometer in the hot water stream and read the
thermometer.
The temperature of the water in the heater can be
regulated by setting the temperature dial on the front
of the gas control (thermostat). To comply with
safety regulations the gas control (thermostat) was
set at its lowest setting
before water heater was
shipped from the factory.
The illustration at the left
90°F
details the approximate
80°F
water temperature
70°F
for each mark on the gas
control (Thermostat)
60°F
130°F
140°F
150°F
160°F
WARNING
READ ALL INSTRUCTIONS
BEFORELIGHTING
O
N
I
T
U
A
C
Y
S
R
E
R
U
S
E
J
T
A
H
T
O
N
W
E
I
R
A
D
C
T
T
E
N
I
L
R
H
A
E
C
R
S
I
S
F
K
O
120°F
110°F
100°F
Temperature Dial.
Notice: Mixing valves are available for reducing
Temperatures are approximate
point of use water temperature by mixing hot and
cold water in branch water lines . Contact a licensed
!
plumber or the local plumbing authority for further
information.
4
DANGER:
Water SCALDS.
Hotter water increases the Potential for Hot
Page 5
DANGER!
LIQUEFIED PETROLEUM (LP-PROPANE OR BUTANE)
AND NATURAL GAS MODELS
LP and natural gas have an odorant added to aid in detecting a gas leak. Some
people may not physically be able to smell or recognize this odorant. If you are unsure or unfamiliar
with the smell of LP or natural gas, ask the gas supplier. Other conditions, such as “odorant fade”,
which causes the odorant to diminish in intensity, can also hide or camouflage a gas leak.
● Water heaters utilizing LP gas are
different from natural gas models. A
natural gas water heater will not function
safely on LP gas and vice versa.
● No attempt should ever be made to
convert the water heater from natural
gas to LP gas. To avoid possible
equipment damage, personal injury or
fire, do not connect the water heater to a
fuel type not in accordance with the unit
data plate. LP for LP units. Natural gas
for natural gas units. These units are not
certified for any other fuel type.
● LP appliances should not be installed
below grade (for example, in a basement)
if such installation is prohibited by
federal, state and/or local laws, rules,
regulations or customs.
● LP gas must be used with great caution.
It is heavier than air and will collect first
in lower areas making it hard to detect at
nose level.
!
DANGER: If a gas leak is present or
suspected:
● Do not attempt to find the cause yourself.
● Do not
● Do not
● Do not
● Leave the house immediately and make
sure your family and pets leave also.
● Leave the doors open for ventilation and
contact the gas supplier, a qualified
service agency or the fire department.
● Stay away from the house (or building)
until the service call has been made, the
leak is corrected and a qualified agency
has determined the area to be safe.
try to light any appliance.
touch any electrical switch.
use any phone in your building.
● Before attempting to light the water
heater, make sure to look and smell for
gas leaks. Use a soapy solution to check
all gas fittings and connections. Bubbling
at a connection indicates a leak that must
be corrected. When smelling to detect an
LP leak, be sure to sniff near the floor
also.
● Gas detectors are recommended in LP &
natural gas applications and their
installation should be in accordance with
the manufacturer’s recommendations
and/or local laws, rules, regulations or
customs.
● It is recommended that more than one
method, such as soapy solution, gas
detectors, etc., be used to detect leaks in
gas applications.
5
Page 6
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of
fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
FOR INSTALLATIONS IN THE STATE OF CALIFORNIA
California Law requires that residential water heaters must be braced, anchored or
strapped to resist falling or horizontal displacement due to earthquake motions. For
residential water heaters up to 52 gallon capacity, a brochure with generic earthquake
bracing instructions can be obtained from: Office of the State Architect, 400 P Street,
Sacramento, CA 95814 or you may call 916-445-8100 or ask a water heater dealer.
However, applicable local codes shall govern installation. For residential water heaters
of a capacity greater than 52 gallons, consult the local building jurisdiction for acceptable
bracing procedures.
SAFETY PRECAUTIONS
Have the installer show you the location of the gas shut-off valve and how to shut it off if
necessary. Turn off the manual shut-off valve if the water heater has been subjected to
overheating, fire, flood, physical damage or if the gas supply fails to shut off.
● Read this manual entirely before installing
or operating the water heater.
● Use this appliance only for its intended
purpose as described in this Use and Care
Manual.
● Be sure your appliance is properly installed
by a qualified technician in accordance
with the provided installation instructions.
● Do not attempt to repair or replace any part
of your water heater unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.
SAVE THESE INSTRUCTIONS
6
Page 7
Installing the water heater.
This water heater must be installed in accordance with these instructions, local codes, utility company
requirements, and/or in the absence of local codes, use the latest edition of the American National
Standard/National Fuel Gas Code. A copy can be purchased from either the American Gas Association,
1515 Wilson Blvd., Arlington, VA 22209 as booklet Z223.1 or National Fire Protection Association,
Batterymarch Park, Quincy, MA 02269 as booklet NFPA No. 54.
Location
Max.
2″
Diameter of
water heater
plus 2″ min.
The auxiliary catch pan
installation MUST conform
to local codes.
WARNING: Combustible
construction refers to adjacent
walls and ceilings and should
not be confused with
combustible or flammable
products and materials.
Combustible and/or flammable
products and materials should
never be stored in the vicinity
of this or any gas appliance.
WARNING: If a location in
a garage is the only
alternative, the gas water
heater should be installed so
that the open flame of the pilot
and main burner are no less
than 18″ above the garage
floor, unless specifically
exempted from this by local
code, rule, regulation or custom.
The water heater should not be located
in an area where leakage of the tank or
connections will result in damage to the
area adjacent to it or to lower floors of
the structure.
When such areas cannot be avoided it is
recommended that a suitable catch pan,
adequately drained, must be installed
under the water heater.
The pan must not restrict combustion
air flow to the bottom of the water heater.
Catch pan kits are available from the store
where the water heater was purchased, or
any water heater distributor.
Make certain the floor underneath the
water heater is strong enough to
sufficiently support the weight of the
water heater once it is filled with water.
A gas fired water heater should not be
installed in a space where liquids which
give off flammable vapors are to be used
or stored. Such liquids include gasoline,
LP gas (butane and propane), paint or
adhesives and their thinners, solvents
or removers.
Because of natural air movement in a
room or other enclosed space, flammable
vapors can be carried some distance from
where their liquids are being used or
stored. The open flame of the water
heater’s pilot light or main burner can
ignite these vapors causing an explosion
or fire which may result in severe burns,
death or property damage.
For these reasons installation of a gas fired
water heater in a garage is not desirable.
Raising the gas fired water heater will
reduce, but not eliminate, the possibility
of lighting the vapor of any flammable
liquids which may be improperly stored or
accidentally spilled.
The water heater must be located so it is
not subject to physical damage, for example,
by moving vehicles, area flooding, etc.
● The water heater should be installed as
close as practical to the gas vent or
chimney.
● Long hot water lines should be insulated
to conserve water and energy.
● The water heater and water lines should
be protected from exposure
to freezing temperatures.
● Do not install the water heater in
bathrooms, bedrooms, any occupied
rooms normally kept closed, or in
outdoor unprotected areas.
● Minimum clearance from combustible
construction is 1″ sides and rear; 3″
from front of control; 12″ from the top.
If the clearances stated on the
Instruction/Warning Label, located on
the front of the heater differ, install the
water heater according to the clearances
stated on the label.
● The water heater may be installed on
combustible floors, but not directly on
carpeting. If the water heater must be
installed on carpeting, place a metal or
wood panel beneath the water heater,
extending beyond its full width and
depth at least 3″ in all directions.
● If the water heater is installed in an
alcove or closet, the entire floor must
be covered by a wood or metal panel. A
minimum of 24″ clearance from the
front and top should be available for
adequate inspection and servicing.
Stand kits to raise the water heater 18″
above the floor are available from the store
where the water heater was purchased, or
any water heater distributor. These kits
must comply with local codes.
7
Page 8
Installing the water heater.
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate of
the water heater to be certain the type of gas supplied corresponds to the water heater
requirements.
Combustion and Ventilation Air
Proper operation of the water heater
requires air for combustion and
ventilation. Provisions for combustion
and ventilation air must comply with
referenced codes and standards.
NOTICE: If the water heater is installed in
an unconfined space within a building of
conventional frame, masonry or metal
construction, infiltration air is normally
adequate for proper combustion and
ventilation. If the water heater is installed in
a confined space, provisions for combustion
and ventilation air must be made.
A confined space is one having a volume
of less than 50 cubic feet per 1000 BTUH
of the aggregate input of all appliances
within that space.
The air must be supplied through two
permanent openings of equal area. One
is to be located within 12″ above the floor
and the other is to be located within 12″
below the ceiling.
The minimum net free area of each opening
must not be less than one square inch per
1000 BTUH of the total input rating of all
the appliances in the enclosure (but not
less than 100 square inches),
if each opening communicates with other
unconfined areas inside the building.
Buildings of unusually tight construction
shall have the combustion and ventilation
air supplied from outdoors, or a freely
ventilated attic or crawl space.
If air is supplied from outdoors, directly or
through vertical ducts, there must be two
openings located as specified above and
each must have a minimum net free area
of not less than one square inch per 4000
BTUH of the total input rating of all the
appliances in the enclosure.
If horizontal ducts are used to
communicate with the outdoors, each
opening must have a minimum net free
area of not less than one square inch per
2000 BTUH of the total input rating of all
the appliances in the enclosure. If ducts
are used, the minimum dimensions of
rectangular air ducts shall not be less than
3″.
NOTICE: If the duct openings are to be
covered with a protective screen or grill, the
net free area of the covering material must
be used in determining the size of the
openings. Protective screening for the
openings must not be smaller than 1/4″ mesh
to prevent clogging by lint or other debris.
NOTICE: The water heater
should not be installed near an
air supply containing
halogenated hydrocarbons.
8
Corrosive Atmospheres
The air in beauty shops, dry cleaning
establishments, photo processing labs, and
storage areas for liquid and powdered
bleaches or swimming pool chemicals
often contain such halogenated
hydrocarbons.
An air supply containing halogenated
hydrocarbons may be safe to breathe,
but when it passes through a gas flame
corrosive elements are released that
will shorten the life of any gas burning
appliance.
Propellants from common spray cans or
gas leaks from refrigeration equipment are
highly corrosive after passing through a
flame.
The water heater warranty is voided when
failure of the heater is due to operation in
a corrosive atmosphere.
Page 9
Thermal Expansion
R
E
L
I
E
F
V
A
L
V
E
C
OL
D
H
OT
Determine if a check valve exists in the
inlet water line. Check with your local
water utility company. It may have been
installed in the cold water line as a separate
back flow preventer, or it may be part of a
pressure reducing valve, water meter or
water softerner. A check valve located in the
cold water inlet line can cause what is
referred to as a “closed water system”. A
cold water inlet line with no check valve or
back flow prevention device is referred to as
an “open” water system.
As water is heated, it expands in volume and
creates an increase in the pressure within the
water system. This action is referred to as
“thermal expansion”. In an “open” water
system, expanding water which exceeds the
capacity of the water heater flows back into
the city main where the pressure is easily
dissapated.
A “closed water system”, however, prevents
the expanding water from flowing back into
the main supply line, and the result of
“thermal expansion” can create a rapid and
dangerous pressure increase in the water
heater and system piping. This rapid pressure
increase can quickly reach the safety setting
of the relief valve, causing it to operate
during each heating cycle. Thermal
expansion, and the resulting rapid and
repeated expansion and contraction of
components in the water heater and piping
system can cause premature failure of the
relief valve, and possibly the heater itself.
Replacing the relief valve will not correct the
problem.
The suggested method of controlling thermal
expansion is to install an expansion tank in
the cold water line between the water heater
and the check valve. The expansion tank is
designed with an air cushion built in that
compresses as the system pressure increases,
thereby relieving the over pressure condition
and eliminating the repeated operation of the
relief valve. Other methods of controlling
thermal expansion are also available. Contact
your installing contractor, water supplier or
plumbing inspector for additional
information regarding this subject.
IMPORTANT: Do not apply
heat to the HOT or COLD
water connections. If sweat
connections are used, sweat
tubing to adapter before
fitting adapter to the cold water
connections on heater. Any
heat applied to the cold water
supply fittings will
permanently damage the dip
tube.
Vacuum Relief Valve
(Not Supplied)
If required, install per local codes
and valve manufacturer’s
instructions.
NOTICE: The National
Fuel Gas Code (NFGC)
mandates a manual gas
shut-off valve: See (NFGC)
for complete instructions.
Local codes or plumbing
authority requirements
may vary from the
instructions or diagrams
provided and take
precedent over these
instructions.
Water Supply Connections
Refer to the illustration below for suggested typical installation. The installation of
unions or flexible copper connectors is recommended on the hot and cold water
connections so that the water heater may be easily disconnected for servicing if
necessary. The HOT and COLD water connections are clearly marked and are 3/4″
NPT on all models. Install a shut-off valve in the cold water line near the water heater.
Typical Installation
Vent connector to
chimney
Heat trap
6″ minimum
Hot water outlet
to fixtures
Temperature and
pressure relief valve
Water Heater Jacket
Manual gas shut-off
To gas supply
Ground joint union
Sediment trap
Thermostatic gas valve
Jacket door
Auxiliary catch pan
Cap
Union
Draft hood
Shut-off
valve
Thermal expansion
tank (if required)
Drain
valve
6″ air gap
Pitch up 1/4″
per foot
Anode
Union
Heat trap
6″ minimum
To cold water
supply
Shut-off valve
Relief valve discharge
line to suitable open
drain.
9
Page 10
Installing the water heater.
A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves
and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must
remain in the opening provided and marked for the purpose on the water heater. No valve of any type
should be installed between the relief valve and the tank. Local codes shall govern the installation of
relief valves.
Relief Valve
WARNING: The tank must
be full of water before heater
is turned on. The water heater
warranty does not cover
damage or failure resulting
from operation with an empty
or partially empty tank.
(Refer to the Certificate of
Limited Warranty for
complete terms and
conditions.)
The pressure rating of the relief valve
must not exceed 150 PSI, the maximum
working pressure of the water heater as
marked on the rating plate.
The BTUH rating of the relief valve must
equal or exceed the BTUH input of the
water heater as marked on its rating plate.
Position the outlet of the relief valve
above a suitable open drain to eliminate
potential water damage. Piping used
should be of a type approved for hot water
distribution.
To Fill the Water Heater
Make certain that drain valve is closed,
then open the shut-off valve in the cold
water supply line.
Open each hot water faucet slowly to
allow the air to vent from the water heater
and piping.
A steady flow of water from the hot water
faucet(s) indicates a full water heater.
The discharge line must be no smaller
than the outlet of the valve and must pitch
downward from the valve to allow
complete drainage (by gravity) of the
relief valve and discharge line.
The end of the discharge line should not
be threaded or concealed and should be
protected from freezing. No valve of any
type, restriction or reducer coupling
should be installed in the discharge line.
10
Condensation
Condensation can form on the tank when
it is first filled with water. Condensation
might also occur with a heavy water draw
and very cold inlet water temperatures.
Drops of water falling on the burner can
produce a sizzling or pinging sound, and
the water may also be seen beneath the
water heater.
This condition is not unusual, and will
disappear after the water becomes heated.
If, however, the condensation continues,
examine the piping and fittings for
possible leaks.
Additional information on this subject
may be found at
under “Library,” scroll down to the
Technical Service Bulletins 1400 Series
Section and choose Bulletin #1402.
www.rheem.com
Page 11
WARNING: Do not attempt to convert this water heater for use with a different type of gas other than the type shown on
the rating plate. Such conversion could result in hazardous operating conditions.
Gas Supply
WARNING: Never use an
open flame to test for gas
leaks, as bodily injury,
property damage or death
could result.
The branch gas supply line to the water
heater should be clean 1/2” black steel
pipe or other approved gas piping
material.
A ground joint union or ANSI design
certified semi-rigid or flexible gas
appliance connector should be installed in
the gas line close to the water heater. The
National Fuel Gas Code (NFGC)
mandates a manual gas shut-off valve: See
(NFGC) for complete instructions.
If flexible connectors are used, the
maximum length shall not exceed 36”.
If lever type gas shut-offs are used,
they shall be T-Handle type.
Compound used on the threaded joints of
the gas piping must be of the type
Leak Testing
The water heater and its gas connections
must be leak tested at normal operating
pressures before it is placed in operation.
Turn on the manual gas shut-off
valve near the water heater.
resistant to the action of LP gas. Use
compound sparingly on male threads only.
A sediment trap should be installed at the
bottom of the gas line.
Do not use excessive force (over 31.5 ft
lbs.) in tightening the pipe joint at the gas
control (thermostat) inlet, particularly if
teflon pipe compound is used, as the valve
body may be damaged.
The inlet gas pressure to the water heater
must not exceed 10.5” w.c. for natural gas,
or 14” w.c. for LP gas. For purposes of
input adjustment, the minimum inlet gas
pressure (with main burner on) is shown
on the water heater rating plate. If high or
low gas pressures are present, contact your
gas supplier for correction.
The factory connections to the gas control
(thermostat) should also be leak tested
after the water heater is placed in
operation.
Use a soapy water solution to test for
leaks at all connections and fittings.
Bubbles indicate a gas leak that must
be corrected.
Pressure Testing the Gas Supply System
The water heater and its manual gas shutoff valve must be disconnected
gas supply piping system during any high
pressure testing of that system at pressures
in excess of 1/2 psi (14″ w.c.).
from the
The water heater must be isolated from
the gas piping system by closing the
manual gas shut-off valve during any
pressure testing of the gas supply piping.
High Altitude…
Ratings of gas appliances are based
on sea level operation and need not be
changed for installations at elevations up
to 2,000 feet.
For installations above 2,000 feet, the
input must be reduced per the National
Fuel Gas Code for each 1,000 feet above
sea level. Contact the local gas supplier
for more information.
The 60 Gallon unit included in this
manual is rated for up to 5,000 feet.
For installations above 5,000 feet, the
input must be reduced per the National
Fuel Gas Code for each 1,000 feet above
sea level. Contact the local gas supplier
for more information.
11
Page 12
Installing the water heater.
The water heater must be installed with the factory supplied draft hood in place.
DANGER: Failure to
install the draft hood and
properly vent the water heater
to the outdoors as outlined in
the Venting section of this
manual will result in unsafe
operation of the water heater
causing bodily injury,
explosion, fire or death. To
avoid the risk of fire,
explosion, or asphyxiation from
carbon monoxide, NEVER
operate the water heater unless
it is properly vented and has
adequate air supply for proper
operation as outlined in the
Venting section of this manual.
WARNING: If local codes
require external application of
insulation blanket kits the
manufacturer’s instructions
included with the kit must be
carefully followed.
Ven tin g
Vent connectors must be attached to the
draft hood outlet to connect the water
heater to the gas vent or chimney. The
vent connectors must be the same size
(diameter) as the draft hood or larger,
never smaller.
For proper venting in certain installations
a larger vent connector size may be
needed. Consult the Vent Tables in
Appendix G of the latest version of the
National Fuel Gas Code (ANSI booklet
Z223.1 or NFPA booklet 54.)
Insulation Blankets
Insulation blankets, available to the
general public, for external use on gas
water heaters are not necessary. The
purpose of an insulation blanket is to
reduce the standby heat loss encountered
with storage tank heaters. This water
heater meets or exceeds the National
Appliance Energy Conservation Act
standards with respect to insulation and
standby loss requirements making an
insulation blanket unnecessary.
The manufacturer’s warranty does not
cover any damage or defect caused by
installation, attachment or use of any type
of energy saving or other unapproved
devices (other than those authorized by
the manufacturer) into, onto or in
conjunction with the water heater. The use
of unauthorized energy saving devices
may shorten the life of the water heater
and may endanger life and property.
The manufacturer disclaims any
responsibility for such loss or injury
resulting from the use of such
unauthorized devices.
Horizontal vent connectors must be
pitched upward to the chimney at least
1/4″ per foot of length. Single wall vent
connectors must be at least 6″ from
adjacent unprotected combustible surface.
Vent joints must be securely fastened by
sheet metal screws or other approved
method.
!
CAUTION:
application of an external insulation blanket
to this water heater, pay careful attention to
the following so as not to restrict the proper
function and operation of the water heater:
If local codes require the
● Do not cover the operating or warning
labels attached to the water heater or
attempt to relocate them on the exterior
of insulation blanket.
● Do not apply insulation to the top
of the water heater. This will interfere
with the safe operation of the draft
hood.
● Do not cover the burner access panel,
gas control (thermostat)/gas valve or
pressure and temperature relief valve.
● Do not apply insulation to the bottom
of the water heater or the 2″ space
between the bottom pan of the water
heater and the floor. This area must be
unobstructed so as not to restrict
combustion air flow to the burner.
● Inspect the insulation blanket frequently
making certain it has
not sagged and is restricting the
combustion air to the bottom of the
water heater. This could result in an
unsafe operating condition.
12
Page 13
Hot and Cold Pipe Insulation Installation
Typical vertical piping arrangement
For increased energy efficiency, some
water heaters have been supplied with
two 24” sections of pipe insulation.
Heat Traps
For increased energy efficiency, some
water heaters have been supplied with
factory installed 3/4” NPT heat traps
in the hot outlet line and cold water
inlet line.
Typical horizontal piping arrangement
Please install the insulation, according to
the illustrations above, that best meets
your requirements.
These heat traps may require a minimum
of one (1) 90° 3/4” NPT elbow and may
require an additional 90° 3/4” NPT elbow
or a 3/4” coupling depending on your
installation needs. See illustration of
nipples and heat traps on page 25.
13
Page 14
Installation Checklist.
Water Heater Location
■ Close to area of vent.
■ Indoors and protected from freezing
■ Proper clearance from combustible
■ Sufficient fresh air supply for
■ Air supply free of corrosive
Water Supply
■ Water heater completely filled
■ Air purged from water heater and
■ Water connections tight and
temperatures.
surfaces observed and water heater
not installed on carpeted floor.
proper operation of water heater.
elements and flammable vapors.
with water.
piping.
free of leaks.
■ Provisions made to protect area
from water damage.
■ Sufficient room to service heater.
■ Combustible materials, such as
clothing, cleaning materials, rags, etc.
clear of the base of the heater.
Gas Supply
■ Gas line equipped with shut-off
valve, union and sediment trap.
■ Approved pipe joint compound
used.
Relief Valve
■ Temperature and Pressure Relief
Valve properly installed and
discharge line run to open drain.
■ Discharge line protected from
freezing.
Ven tin g
■ Flue baffle properly hung in top of
heater’s flue.
■ Draft hood properly installed.
■ Vent connector(s) pitched upward
to chimney (1/4” per foot of length
minimum).
■ Soap and water solution used to
check all connections and fittings
for possible gas leak.
■ Gas Company inspected installation
(if required).
■ Vent connector(s) securely fastened
together with screws.
■ Single wall vent connector(s) at least
6” from combustible material.
14
Page 15
COLD
H
OT
Supplemental instructions for gas water heaters installed in
″
potable/space heating applications.
Local codes or plumbing authority requirements may vary from the instructions or diagrams provided
in this manual and take precedent over these instructions.
Hot water
supply to
house
Hot water
supply to
heating unit
Tee fitting for vertical hot water
supply lines.
Hot water
supply to house
Hot water supply to
heating unit
Tee fitting for horizontal hot
water supply lines.
From HOT
outlet on
water heater
From HOT
outlet on
water heater
Combination Potable and Space Heating Application
Tee fitting must be installed as shown.
This insures that any air in the water lines
will be purged through the domestic water
faucets and showers.
DANGER: When this system requires
water for space heating at elevated
temperatures (above 125°F.),
a mixing or tempering valve must be
installed in the hot water supply line to the
house in order to reduce the scald hazard
potential.
DANGER: Any piping or components
used in the installation of this water heater
in a combination potable and space heating
application must be suitable for use with
drinking water.
DANGER: If this water heater is
installed in an application intended to
supply domestic hot water needs and hot
water for space heating purposes, do not
connect the heater to an existing heating
unit or components of a heating system that
have previously been used with a non
drinking water system. Toxic chemicals such
as those used for boiler treatment may be
present and will contaminate the drinking
water supply causing possible health risks.
Never introduce toxic chemicals, such as
those used for boiler treatment, into this
system.
Typical Piping Diagram for Combination Potable/Space Heating Installation
Spring loaded check valve in heating
unit hot water supply line and cold
water return line (not supplied with
NOTICE: This check valve is
incorporated in some heating units.
Refer to the installation instructions
supplied with specific heating unit to
(not supplied with water heater)
See diagrams above for proper
Temperature and pressure relief
determine if it is required.
Isolation valve in hot water
supply line to heating unit
pipe application for vertical
or horizontal supply lines
Gas line to water heater
Water Heater Jacket
Temperature and
pressure relief valve
discharge line
water heater)
valve
Mixing or
tempering
valve (refer
to warning
above)
Air vent
Domestic hot water
supply
Isolation valve in
cold water return
line from heating
unit (not supplied
with water heater)
Hot water supply
line into heating
unit
Drain valve
(not supplied
with water
heater)
Heat trap
6
Shut-off valve
Cold water return line
from heating unit
Min.
Incoming cold water
supply
Thermal Expansion Tank (if
required-not supplied with
water heater)
Heating unit
6″ air gap
15
Page 16
Lighting the water heater.
Before operating this water heater, be sure to read and follow the instructions on the label pictured
below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to
do so can result in unsafe operation of the water heater resulting in property damage, bodily injury, or
death. Should you have any problems reading or following the instructions in this manual, STOP, and
get help from a qualified person.
16
Page 17
Alternate Lighting Instructions*
Before operating this water heater, be sure to read and follow the instructions on the label pictured
below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to
do so can result in unsafe operation of the water heater resulting in property damage, bodily injury, or
death. Should you have any problems reading or following the instructions in this manual, STOP, and
get help from a qualified person.
*This option is not available on all models.
17
Page 18
Operating the water heater.
CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a
long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such
gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink
before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound
such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the
time it is open.
Safety Precautions
Do turn off manual gas shut-off
valve if water heater has been
subjected to over heating, fire, flood,
physical damage or if the gas supply
fails to shut off.
Do Not turn on water heater unless it
is filled with water.
Do Not turn on water heater if cold
water supply shut-off valve is closed.
Do Not allow combustible materials
such as newspaper, rags or mops to
accumulate near water heater.
Do Not store or use gasoline or other
flammable vapors and liquids, such
as adhesives or paint thinner, in
vicinity of this or any other
appliance. If such flammables must
be used, open doors and windows for
ventilation, and all gas burning
appliances in the vicinity should be
shut off including their pilot lights, to
avoid vapors lighting.
NOTICE: Flammable vapors may be drawn
by air currents from surrounding areas to
the water heater.
If there is any difficulty in
understanding or following the
Operating Instructions or the
Care and Cleaning section, it is
recommended that a qualified person
or serviceman perform the work.
Components of Your Water Heater
So that you may better understand the operation of your new water heater, the
following diagram illustrates the basic components of a typical water heater.
18
Draft hood
Flue baffle
Glass lined
tank
Insulation
Internal
flueway
Drain valve
Jacket door
Inner door
Water heater
Floor shield
Thermostat
temperature
Relief valve
Water connections
(on top of water heater)
Water Heater Jacket
Dip tube (cold water inlet)
Anode
Red button
Gas cock
knob
Thermostatic
gas valve
Thermocouple
dial
Pilot burner
Thermostat and burner
Main
burner
orifice
Main
burner
Page 19
Adjustments
The thermostatic gas valve is equipped for
total regulation of the main burner and
pilot gas pressures and does not require
adjustment.
Burner Adjustment
DANGER: Hotter water
increases the Potential
for Hot Water SCALDS.
Households with small children,
disabled, or elderly persons
may require a 120°F. or lower
gas control (thermostat) setting
to prevent contact with HOT
water.
The natural gas and liquified petroleum
(LP) gas water heaters, equipped with the
sheet metal burner, do not require
adjustment. The natural gas and liquified
petroleum (LP) gas water heater equipped
with the cast iron burner, however, does
require primary air adjustment at the time
of installation.
An air shutter is located at the air opening
end of the burner.
Water Temperature Setting
The temperature of the water in the water
heater can be regulated by setting the
temperature dial on the front of the gas
control (thermostat).
Safety and energy conservation are factors
to be considered when selecting the water
temperature setting of the water heater’s
gas control (thermostat(s)). The lower the
temperature setting, the greater the savings
in energy and operating costs.
To comply with safety regulations the gas
control (thermostat) was factory set at
120°F. or less where local codes require.
This is the recommended starting point.
To adjust the burner, loosen air shutter
screw and close to soften flame and open
shutter to sharpen the flame.
The proper flame should be soft blue, not
yellow or with a hard blue center.
Final air adjustment should be made after
5 minutes of continuous burning.
Water temperatures above 125°F.
can cause severe burns or death from
scalding. Be sure to read and follow the
warnings outlined in this manual and on
the label on the water heater. This label is
located on the water heater near the gas
control (thermostat) access panel.
Mixing valves are available for reducing
point of use water temperature by mixing
hot and cold water in branch water lines.
Contact a licensed plumber or the local
plumbing authority for further
information.
The chart below may be used as a guide in
determining the proper water temperature
for your home.
Time/Temperature Relationship in Scalds
Water TemperatureTime To Produce a Serious Burn
120°FMore than 5 minutes
125°F11/2 to 2 minutes
130°FAbout 30 seconds
135°FAbout 10 seconds
140°FLess than 5 seconds
145°FLess than 3 seconds
150°FAbout 11/2 seconds
155°FAbout 1 second
Table courtesy of Shriners Burn Institute
19
Page 20
Operating the water heater.
W
A
R
M
V
A
C
A
T
I
O
N
H
O
T
Water Temperature Setting…
Maximum water temperatures occur
just after the burner has shut off. To
determine the water temperature turn
on a hot water faucet and place a
thermometer in the water stream.
The wide reference mark near WARM
on the rim of the temperature dial,
represents an approximate water
temperature of 120°F.
The long wide reference mark, to the
left, represents an approximate water
temperature of 130°F.
Each reference mark above or below
these points indicates an approximate
change of 10°F.
To adjust the temperature, turn the
temperature dial to an initial setting
of 120°F.
A condition known as “stacking” or
“layering” can occur when a series of
short and frequent hot water draws
are taken.
The hottest temperature water will be
at the top of the tank, closest to the
outlet pipe delivering hot water to
the home.
Stacking can cause this top layer of
water to be hotter than the water
toward the bottom of the tank near
the gas control (thermostat).
Therefore, always remember to test
the water temperature with your hand
before use and remember that hotter
water increases the risk of scald
injury.
Also, always supervise young
children or others who are
incapacitated.
The gas control (thermostat) is
constructed with a built in safety
shut-off device designed to shut off
the gas supply to the burner if the
pilot flame is extinguished for any
reason.
The gas control (thermostat) is also
equipped with a single use gas shut
off device that will shut off the gas
supply to the burner if the water
heater exceeds normal operating
temperatures. Refer to the Before you
call for
service section of this manual, or
contact your dealer.
WARNING: Should overheating
occur or the gas supply fail to shut off,
turn off the manual gas control valve to
the appliance.
If the water heater has been subjected
to fire, flood or physical damage, turn
off the manual gas control (shut-off)
valve, and do not operate the water
heater again until it has been checked
by qualified personnel.
NOTICE: Replace any part of the gas
control system which has been under
water.
Y
S
R
E
U
S
J
A
N
E
I
D
L
A
C
Gas cock knob
120°F.
110°F.
100°F.
90°F.
80°F.
70°F.
60°F.
Red Button
130°F.
140°F.
150°F.
160°F.
20
WARNING
READ ALL INSTRUCTIONS
BEFORELIGHTING
O
N
I
T
U
A
C
R
E
T
H
T
O
W
R
A
C
T
T
E
N
I
R
H
E
R
S
I
S
F
K
O
Temperature dial
(Temperatures are approximate)
Page 21
Care and cleaning of the water heater.
Draining the Water Heater
!
DANGER: Before
manually operating the relief
valve, make certain no one will
be exposed to the danger of
the hot water released by the
valve. The water may be hot
enough to create a scald
hazard. The water should be
released into a suitable drain
to prevent injury or property
damage.
!
DANGER: Hotter water
increases the potential for Hot
Water Scalds.
!
DANGER: Failure to
perform the recommended
Routine Preventative
Maintenance can harm the
proper operation of this water
heater, which can cause
carbon monoxide dangers,
excessive hot water
temperatures and other
potentially hazardous
conditions.
CAUTION: Shut off gas to the water
heater at the gas control (thermostat) gas
cock or manual shut-off valve before
draining water.
DANGER: Before manually operating the
relief valve, make certain no one will be
exposed to the hot water released by the
valve.The water drained from the tank may
be hot enough to present a scald hazard and
should be directed to a suitable drain to
prevent injury or damage.
Routine Preventative Maintenance
Properly maintained, your water heater
will provide years of dependable troublefree service.
It is suggested that a routine preventive
maintenance program be established and
followed by the user.
It is further recommended that a periodic
inspection of the gas control (thermostat),
burner, relief valve, internal flue-way and
venting system should be made by service
personnel qualified in gas appliance repair.
At least once a year, lift and release the
lever handle on the temperature pressure
relief valve, located near the top of the
water heater, to make certain the valve
operates freely. Allow several gallons to
flush through the discharge line to an open
drain.
NOTICE: If the temperature and
pressure relief valve on the hot water
heater discharges periodically, this may
be due to thermal expansion in a closed
water system. Contact the water
supplier or your plumbing contractor on
how to correct this. Do not plug the
relief valve outlet.
In order to drain the water heater, turn off
the cold water supply. Open a hot water
faucet or lift the handle on the relief valve
to admit air to the tank.
Attach a garden hose to the drain
valve on the water heater and direct
the stream of water to a drain. Open
the valve.
A water heater’s tank can act as a settling
basin for solids suspended in the water. It
is therefore not uncommon for hard water
deposits to accumulate in the bottom of
the tank. I
f allowed to accumulate, these
solids can cover the gas control (thermostat)
sensors, causing the sensors to operate
erratically.
Because accumulated solids can prevent the
gas control (thermostat) sensors from
accurately reading the water temperature, the
water at the fixture can be hotter than the
gas control (thermostat) dial setting.
It is
suggested that a few quarts of water be
drained from the water heater’s tank every
month to clean the tank of these deposits.
Rapid closing of faucets or solenoid
valves in automatic water using appliances
can cause a banging noise heard in a water
pipe. Strategically located risers in the
water pipe system or water hammer
arresting devices can be used to minimize
the problem.
The anode rod should be removed from
the water heater’s tank annually for
inspection and replaced when more than
6″ of core wire is exposed at either end of
the rod.
21
Housekeeping
We recommend vacuuming around the
base of the water heater for dust, dirt and
lint on a regular basis.
To insure sufficient ventilation and
combustion air supply, proper clearances
must be maintained.
Make sure the cold water supply is turned
off before removing anode rod.
DANGER: Combustible materials, such
as clothing, cleaning materials,
or flammable liquids, etc., must
not be placed against or next to
the water heater.
Page 22
Care and cleaning of the water heater.
Venting System Inspection
Figure A: Main burner and pilot
flame pattern. (Cast iron burner)
The water heater’s internal flue must be
inspected annually to be certain it is clean
by removing the draft hood and flue
baffle.
When reinstalling the flue baffle make
certain it is hung securely by its hanger at
the top of the flue way.
Remove any scale that may have fallen on
the burner or floor shield and reinstall the
draft hood.
Inspect the gas venting system and the
chimney.
Burner Inspection
Visually inspect the burners annually.
Inspect the main burner while firing
and pilot burner flame with the main
burner off. Refer to Figure A or B for
normal flame pattern.
If any unusual burner operation is noted,
the water heater should be shut off until
qualified service assistance can be
obtained.
Make certain the vent connector from the
draft hood to the chimney is properly
positioned and securely attached.
If after inspection of the vent system
you found sooting or deterioration
call the local gas utility to correct the
problem and clean or replace the flue and
venting before resuming operation
of the water heater.
Test for spillage at the draft hood relief
opening after 5 minutes of burner
operation. Use a flame of a match or
candle or smoke.
CAUTION: For your safety, cleaning of
the main burner should be performed only
by qualified service personnel.
For cleaning, remove the burner from the
water heater. A vacuum cleaner can be
used on the burner and floor shield inside
the water heater. The burner can also be
cleaned by scrubbing with mild detergent.
Figure B: Main burner and pilot
flame pattern. (Sheet metal
burner)
NOTICE: Refer to the
Hydrogen Gas Caution in the
Operating Instructions.
NOTICE: Do not remove
the anode rod from the water
heater’s tank, except for
inspection and/or replacement,
as operation with the anode
rod removed will greatly
shorten the life of the glass
lined tank and will exclude
warranty coverage.
22
Vacation and Extended Shut-Down
If the water heater is to remain idle for an
extended period of time, the power and
water to the appliance should be turned off
to conserve energy and prevent a build-up
of dangerous hydrogen gas.
The water heater and piping should be
drained if they might be subjected to
freezing temperatures.
Anode Rod
This water heater is equipped with an
anode rod designed to prolong the life of
the glass lined tank. The anode rod is
slowly consumed cathodically, thereby
eliminating or minimizing corrosion of the
glass lined tank.
After a long shut-down period, the water
heater’s operation and controls should be
checked by qualified service personnel.
Make certain the water heater is
completely filled again before placing it
in operation.
Water sometimes contains a high sulfate
and/or mineral content and together with
cathodic protection process can produce a
hydrogen sulfide, or rotten egg odor in the
heated water. Chlorination of the water
supply should minimize the problem.
Page 23
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call
for service.
ProblemPossible CausesWhat To Do
CondensationThis usually happens when ● This is normal. After the water in the tank warms
a new water heater is up the condensation will disappear. If, however, the
filled for the first time. condition persists, examine the piping and fittings
for possible leaks.
Moisture from the products● This is normal and will disappear in time. Excessive
of combustion condensing condensation can cause pilot outage.
on the tank surface.
An undersized water ● Use a water heater size that meets the requirements
heater will cause of your needs.
condensation.
Yellow flame Scale on top of the burner.● Shut off the water heater and remove scale.
or sooting
Combustion air inlets or● Remove lint or debris and inspect air inlet opening
flue-way restricted. for restriction.
Not enough combustion or● Proper operation of the water heater requires air for
ventilation air supplied tocombustion and ventilation. See the Combustion and
the water heater location.Ventilation Air information in the Locating the water
heater section of this manual.
Unable to light Gas Cock Knob not● See the Lighting the water heater section of this
the pilotcorrectly positioned.manual.
Pilot orifice clogged.● The pilot should be cleaned or replaced by a qualified
service technician.
Pilot tube pinched or ● The pilot should be cleaned, repaired or replaced by a
clogged.qualified service technician.
Air in gas line.● Contact a qualified service technician to purge the air
from the gas line.
Pilot does not stay Loose thermocouple.● The connection at the gas control (thermostat) should
when the REDbe tightened by a qualified service technician.
button is released
Thermocouple breakdown.● The thermocouple should be replaced by a qualified
service technician.
Safety magnet breakdown.● The gas control (thermostat) should be replaced by a
qualified service technician.
Thermostat’s single ● The gas control (thermostat) should be replaced by a
use gas shut-off device qualified service technician.
has opened.
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or
other safety devices. Refer repairs to qualified service personnel.
23
Page 24
Before You Call For Service…
ProblemPossible CausesWhat To Do
Rumbling noiseScale and sediment● Clean tank.
in tank.
Relief valve Pressure build up ● This is an unacceptable condition and must be
producing popping caused by thermal corrected. Contact the water supplier or plumbing
noise or draining expansion to a contractor. on how to correct this. Do not plug the
closed system.relief valve outlet.
Rattling noise Internal heat trap ● This is normal for heat trap fittings when in operation
during periods of fittings in operation.and does not indicate a need for service.
water usage
Not enough orWater usage may have ● Wait for the water heater to recover after an
no hot waterexceeded the capacityabnormal demand.
of the water heater.
Low gas pressure.● Check gas supply pressure and manifold pressure.
The pilot may be out.● Check the pilot. If necessary, relight using the
instructions in the Lighting the water heater section
of this manual.
The gas control (thermostat) ● See the Temperature regulation of the water heater
may be set set too low.section of this manual.
Leaking or open hot ● Make sure all faucets are closed.
water faucets.
Cold water inlet ● This is normal. The colder inlet water takes longer
temperature may be to heat.
colder during the
winter months.
Water is too hotThe gas control (thermostat) ● See the Temperature regulation of the water heater
is set too high.section of this manual.
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or
other safety devices. Refer repairs to qualified service personnel.
24
Page 25
Replacement Parts.
Instructions For Placing a Parts Order
**Heat Trap
**Heat Trap Nipple
Flue baffle
hanger
Anode rod
All parts orders should include:
The model and serial number of the
water heater from the rating plate.
Specify type of gas (natural or LP) as
marked on the rating plate.
Draft hood
**Heat Trap
**Heat Trap Nipple
Flue baffle collar
Flue baffle
Dip tube
Dip tube gasket
Part description (as noted below) and
number of parts desired.
CAUTION: For your safety DO
NOT attempt repair of gas piping, gas
control (thermostat), burners, vent
connectors or other safety devices. Refer
repairs to qualified service personnel.
Temperature and pressure relief valve
For models equipped with Sheet Metal Burner
Burner
Pilot
Burner
Thermocouple
Burner
Drain valve
burner
Burner orifice
Burner
orifice
Pilot
Pilot
supply
tube
Burner
supply
tube
Gas Control (Thermostat)
Piezo
Ignitor
Striker*
Mounting
Bracket*
Pilot supply
tube
Thermocouple
Piezo Ignitor
Striker Wire*
Burner supply tube
Inner door
Jacket door
(*) & (**) Optional Equipment on some models.
25
Page 26
Notes:
26
Page 27
Notes:
27
Page 28
If you need service . . .
Should you have any questions about your new water heater, or if it requires adjustment,
repair, or routine maintenance, it is suggested that you first contact your installer, plumbing
contractor or previously agreed upon service agency. In the event the firm has moved, or is
unavailable, refer to the telephone directory, commercial listings or local utility for qualified
service assistance.
Should your problem not be solved to your complete satisfaction, you should then contact
the Manufacturer’s National Service Department at the following address:
When contacting the manufacturer, the following information will be requested:
Model and serial number of the water heater as shown on the rating plate attached
to the jacket of the heater.
Address where the water heater is located and physical location.
Name and address of installer and any service agency who performed service
on the water heater.
Date of original installation and dates any service work was performed.
2600 Gunter Park Drive East
Montgomery, AL 36109-1413
Phone: 1-800-432-8373
Details of the problems as you can best describe them.
List of people, with dates, who have been contacted regarding your problem.
If you need a manual in Spanish, please refer to our website: www.rheem.com.
Si requiere de un manual de uso y cuidado en espanol, usted puede obtanerlo en www
.rheem.com.
28
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.