This guide describes how to install, configure, and manage the Ruckus Wireless®
ZoneFlex
those responsible for installing and managing network equipment. Consequently, it
assumes that the reader has basic working knowledge of local area networking,
wireless networking, and wireless devices.
NOTE:: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/
®
2925/2942/7942/7962/2741/7762 Access Point. This guide is written for
Document Conventions
Ta b le 1 and Tab l e 2 list the text and notice conventions that are used throughout this
guide.
Tab l e 1.Tex t C on v e nti o n s
ConventionDescriptionExample
monospace
monospace bold
default font bold
italics
Represents information as it
appears on screen
Represents information that
you enter
Keyboard keys, software
buttons, and field names
Screen or page namesClick Advanced Settings.
[Device name]>
[Device name]> set
ipaddr 10.0.0.12
On the Start menu, click All
Programs.
The Advanced Settings page
appears.
i
About This Guide
Table 2.Notice Conventions
IconNotice TypeDescription
InformationInformation that describes
important features or
instructions
CautionInformation that alerts you to
potential loss of data or
potential damage to an
application, system, or device
WarningInformation that alerts you to
potential personal injury
Related Documentation
In addition to this User Guide, each ZoneFlex Access Point documentation set
includes the following:
■Quick Setup Guide/Getting Started Guide: Provides essential installation and
configuration information to help you get the AP up and running within minutes.
■Online Help: Provides instructions for performing tasks using the Access Point’s
Web interface. The online help is accessible from the Web interface and is
searchable.
■Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
docs@ruckuswireless.com
When contacting us, please include the following information:
■Document title
■Document part number (on the cover page)
■Page number (if appropriate)
For example:
■Ruckus Wireless ZoneFlex 2925/2942/7942/7962/2741/7762 Access Point User
Getting to Know the Access Point Features
If Your AP is Part of a Wireless Mesh Network
Overview of the ZoneFlex Access Point
Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!
ZoneFlex Access Points are the industry’s first centrally-managed Wi-Fi access points
that are capable of extending wireless signals two to four times farther than a
conventional access point.
Your ZoneFlex Access Point uses BeamFlex™, a patent-pending antenna technology
from Ruckus Wireless that allows wireless signals to navigate around interference,
extend wireless signal range, and increase speeds and capacity for wireless networks.
The BeamFlex™ antenna system consists of an array of six high-gain directional
antenna elements that allow ZoneFlex Access Point to find quality signal paths in a
changing environment, and sustain the baseline performance required for supporting
data, audio and video applications.
Your ZoneFlex Access Point can be deployed in standalone mode or as part of the
ZoneFlex smart WLAN system, in which it can be managed by either FlexMaster or
ZoneDirector WLAN controller.
NOTE: For more information on the ZoneFlex system (including FlexMaster and
ZoneDirector), BeamFlex, and other Ruckus Wireless technologies,
visit www.ruckuswireless.com
.
1
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry
location.
3. Verify that all items listed in Package Contents
Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
■ZoneFlex 2925/2942/7942/7962/2741/7762 Access Point
■A Quick Setup Guide for ZoneFlex indoor APs or a Getting Started Guide for
ZoneFlex outdoor APs
below are included in the package.
Getting to Know the Access Point Features
This section identifies the physical features of each ZoneFlex Access Point model that
is discussed in this guide. Before you begin the installation process, Ruckus Wireless
recommends that you become familiar with these features.
■ZoneFlex 2925
■ZoneFlex 2942/7942
■ZoneFlex 7962
NOTE: For information on the physical features of ZoneFlex 2741 and ZoneFlex 7762
outdoor APs, refer to their respective Getting Started Guides.
2
Introducing the ZoneFlex Access Point
1
2
4
3
Getting to Know the Access Point Features
ZoneFlex 2925
The following illustrations and tables describe the physical features of ZoneFlex 2925.
Front Panel
Figure 1 shows the front view of a ZoneFlex 2925 AP, highlighting the four LED
indicators that can be used to assess both device and network status. Refer to Tab l e
3 for information on what the LEDs indicate.
Figure 1.ZoneFlex 2925 front panel
3
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Refer to Tab l e 4 below for all possible LED states and what they indicate.
Table 3.ZoneFlex 2925 LED behavior
LEDDescription
• Off: No power is available, or the AP is not connected to a power
source.
• Green: The AP is connected to a power source.
• Off: No link activity is detected
• Yellow: A 10Mbps-capable device has been detected.
• Flashing yellow: Data is being exchanged through the WAN port at
10Mbps.
• Green: A 100Mbps-capable device has been detected.
• Flashing green: Data is being exchanged through the WAN port at
100Mbps.
• Off: No WLAN is enabled.
• Amber: One of the WLANs is enabled, but no wireless client has
associated.
• Green: At least one wireless client has associated.
• Off: There is no network activity; no station detected at the WLAN
port
• Amber: There is a hardware problem affecting the WLAN port.
• Flashing red and green alternately: A signal is being detected at the
WLAN port, but at the lowest level.
• Flashing green: A moderate signal is being detected at the WLAN
port.
• Green: A strong signal is being detected at the WLAN port.
4
Introducing the ZoneFlex Access Point
12
3
4
5
Getting to Know the Access Point Features
Rear Panel Features
Figure 2 shows the rear panel of ZoneFlex 2925. For a description of each rear panel
part, refer to Tabl e 4
Figure 2.ZoneFlex 2925 rear panel
.
Table 4.ZoneFlex 2925 rear panel ports, buttons, and connector
NumberDescription
1
2
3
4
5
Connect the power adapter to this socket (Input 12V 1.0A DC or 5V 2.0A
DC)
Four RJ-45 ports, supporting 10/100Mbps connections
One RJ-45 port, dedicated to ISP/broadband source connection
OTA (Over the Air) button. Not active in this model at this time.
Use to reset AP to “factory default” state. For more information, refer
Resetting the Access Point to Factory Default” on page 83.
to “
5
Introducing the ZoneFlex Access Point
6
5
1
2
3
4
Getting to Know the Access Point Features
ZoneFlex 2942/7942
The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used
to assess both device and network status. The rear view displays the connector panel,
which includes the LAN ports and the optional external antenna connection. Refer to
the following illustrations and tables to learn more.
Side Panel Features
The ZoneFlex 2942/7942 chassis includes a Kensington lock (on the side of the unit
opposite the OPT and DIR LEDs) and a lockable “sliding door” (shown in Figure 3
that hides and protects the rear connector I/O panel and status LEDs. As your AP may
be placed in a public location, the lock and door mechanisms can help prevent
tampering or theft.
Figure 3.ZoneFlex 2942/7942 side panel features
)
6
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Tab l e 5 lists all possible LED states on ZoneFlex 2942/7942 and describes what each
LED state means. It also describes how to use the HARD RESET button and other
elements on the side panel.
Table 5.ZoneFlex 2942/7942 side panel elements
Number LED/Button Name Description
1OPT LEDNot used in this model
2DIR LED• Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
• Green: The Access Point is being managed by
ZoneDirector.
• Flashing green: The Access Point is being
managed by ZoneDirector, but is currently unable
to communicate with ZoneDirector.
3AIR LED• Green: The Access Point is functioning as a mesh
AP (MAP) and the wireless signal to its uplink MAP
is good (> 24dbm).
• Fast flashing green(two flashes every second):
The Access Point is functioning as a mesh AP
(MAP) and the wireless signal to its uplink MAP is
poor (< 24dbm).
• Slow flashing green (one flash every two seconds):
Mesh networking is enabled, but the Access Point
cannot find a mesh uplink.
• Off: The Access Point is operating in standalone
mode or, if mesh networking is enabled, the
Access Point is functioning as a root AP (RAP).
7
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Table 5.ZoneFlex 2942/7942 side panel elements
Number LED/Button Name Description
4WLAN LED• Green: The wireless LAN (WLAN) service is up and
5HARD RESET
6Sliding DoorProtects the ports, buttons, and connector on rear
7Kensington LockThe Kensington lock feature, located on the
Button
at least one wireless client is associated with it. If
mesh networking is enabled, there are no
downlink MAPs connected to this Access Point.
• Fast flashing green (two flashes every second):
The WLAN service is up and at least one wireless
client is associated with it. Mesh networking is
enabled and at least one downlink MAP is
connected to this Access Point.
• Slow flashing green (one flash every two seconds):
The WLAN service is up, but no wireless clients
are currently associated with it. Mesh networking
is enabled and at least one downlink MAP is
connected to this Access Point.
• Amber: The WLAN service is up, but no wireless
clients are currently associated with it. Mesh
networking is disabled.
• Off: Either the WLAN is down, or it is up but no
wireless clients are currently associated with it. If
mesh networking is enabled, there are no
downlink MAPs connected to this Access Point.
Pushing and quickly releasing this internal button
reboots the AP. Pushing and holding it for six
seconds resets the AP to factory defaults.
panel
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
8
Introducing the ZoneFlex Access Point
1
23
4
5
6
Getting to Know the Access Point Features
Rear Panel Features
Figure 4 shows the rear panel of ZoneFlex 2942/7942. For a description of each rear
panel part, refer to Table 6
Figure 4.ZoneFlex 2942/7942 rear panel features
.
WARNING: For units with Power over Ethernet (PoE).These products and all inter-
connected equipment must be installed indoors within the same building, including
the associated LAN connections, as defined by Environment A of the IEEE 802.3af
Standard.
CAUTION: The external antenna connectors are for indoor use only. Do not connect
them to outdoor antennas.
9
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Table 6.ZoneFlex 2942/7942 rear panel elements
Number Item NameDescription
1Power Adapter Plug Connect the power adapter to this socket. (Input
2Lock HaspThe lock hasp works with a cable or Ruckus mounts.
3External RP-SMA
4LAN Ports• ZoneFlex 2942: Two RJ-45 ports, supporting 10/
5OPTIONAL Button Not active in this model at this time.
6SOFT RESET
Connector
Button
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via 10/100 POE port.
The recommended lock type is Masterlock 120 series
(D, T, Q, KAD types).
• ZoneFlex 2942: One external antenna connector
• ZoneFlex 7942: None
100 POE (Power over Ethernet) and 10/100Mbps
connections.
• ZoneFlex 7942: Two RJ-45 ports, supporting 10/
100/1000 POE (Power over Ethernet) and 10/100/
1000Mbps connections.
Use to reset AP. This is a normal reset and does not
set AP back to factory defaults.
10
Introducing the ZoneFlex Access Point
1
2
3
4
5
6
Getting to Know the Access Point Features
ZoneFlex 7962
The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses
the same dome-type chassis with the sliding door and Kensington lock on the side
panel. There are slight differences, however, in the side panel and rear panel elements.
The following illustrations call out these differences Figure 5
ZoneFlex 7962 side panel.
Side Panel Features
Figure 5 illustrates the side panel features of ZoneFlex 7962. For a description of each
rear panel part, refer to Tab l e 7
Figure 5.ZoneFlex 7962 side panel
.
for a photo of the
11
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Table 7.ZoneFlex 7962 side panel elements
Number LED/Button Name Description
1OPT LEDNot used in this model
2DIR LED• Off: The Access Point is not being managed by
32.4G LED (WLAN)• Green: The wireless LAN (WLAN) service is up and
ZoneDirector (standalone mode).
• Green: The Access Point is being managed by
ZoneDirector.
• Slow flashing green (one flash every two seconds):
The Access Point is being managed by
ZoneDirector, but is currently unable to
communicate with ZoneDirector.
• Fast flashing green (two flashes every second):
The Access Point is being managed by
ZoneDirector and is currently being receiving
configuration settings (provisioning) or a firmware
update.
at least one wireless client is associated with it.
• Flashing green (two flashes every second): The
WLAN service is up and no wireless client is
associated with it.
• Off: The WLAN service is down.
45G LED (WLAN)• Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it.
• Flashing green (two flashes every second): The
WLAN service is up and no wireless client is
associated with it.
• Off: The WLAN service is down.
5HARD RESET
Button
Pushing and quickly releasing this internal button
reboots the AP. Pushing and holding it for six
seconds resets the AP to factory default settings.
CAUTION! Resetting the AP to factory default
settings will erase all settings that you configured
previously.
6Sliding DoorProtects the ports, buttons, and connector on the
rear panel
7Kensington LockThe Kensington lock feature, located on the
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
12
Introducing the ZoneFlex Access Point
1
23
4
5
Getting to Know the Access Point Features
Rear Panel Features
Figure 6 shows the rear panel of ZoneFlex 7962. For a description of each rear panel
part, refer to Tabl e 7
Figure 6.ZoneFlex 7962 rear panel features
.
Table 8.ZoneFlex 7962 rear panel elements
Number Item NameDescription
1Power Adapter Plug Connect the power adapter to this socket. (Input
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via the 10/100/1000 POE port.
2Lock HaspThe lock hasp works with a cable or Ruckus Wireless
mounts. The recommended lock type is Masterlock
120 series (D, T, Q, KAD types).
3LAN PortsTwo RJ-45 ports, one for a 10/100/1000 POE (Power
over Ethernet) connection and another for a 10/100/
1000Mbps connection.
4OPTIONAL Button Not active in this model at this time.
5SOFT RESET
Button
Use to reset AP. This is a normal reset and does not
set AP back to factory defaults.
13
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
If Your AP is Part of a Wireless Mesh Network
A wireless mesh network is a peer-to-peer, multi-hop wireless network wherein
participant nodes cooperate to route packets. In a Ruckus Wireless mesh network,
the routing nodes (that is, the Ruckus Wireless APs forming the network), or “mesh
nodes”, form the network's backbone. Clients (for example, laptops and mobile
devices) connect to the mesh nodes and use the backbone to communicate with one
another, and, if permitted, with nodes on the Internet. The mesh network enables
clients to reach other systems by creating a path that “hops” between nodes.
When deployed as a mesh network, Ruckus Wireless APs communicate with ZoneDirector through a wired LAN connection or through wireless LAN connection with other
Ruckus Wireless ZoneFlex access points.
NOTE: There are no mesh-related configuration settings on your AP. Mesh settings
are all configured on ZoneDirector.
If you deployed your ZoneFlex AP as part of a wireless mesh network, you can check
the LEDs on the AP to determine its mesh status. The two LEDs on the ZoneFlex AP
that indicate mesh status are:
■WLAN/Wireless Device Association LED - Indicates downlink status and client
association status
■Signal/Air Quality LED - Indicates uplink status and the quality of the AP's wireless
signal
NOTE: ZoneFlex 7962 with software version 8.0 does not support mesh networking.
NOTE: For information on the LED behaviors of ZoneFlex 2741 and ZoneFlex 7762
outdoor APs when operating in standalone mode or when it is part of a mesh network,
refer to their respective Getting Started Guides.
WLAN/Wireless Device Association LED
The behavior of the WLAN LED is the same on both Root AP and Mesh AP. Refer to
the table below for a complete list of possible LED colors and behaviors for Root APs
and Mesh APs, and the mesh status that they indicate.
Table 9.WLAN/Wireless Device Association LED behavior
LED Color/BehaviorRoot AP / Mesh AP
Green• No mesh downlink, and;
• At least one client is associated with the AP
14
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
Table 9.WLAN/Wireless Device Association LED behavior
LED Color/BehaviorRoot AP / Mesh AP
Amber• No mesh downlink, and;
• No client is associated with the AP
Fast blinking green• At least one mesh downlink exists, and;
• At least one client is associated with the AP
Slow blinking green• At least one mesh downlink exists, and;
• No client is associated with the AP
Figure 7.WLAN/Wireless Device Association LED on ZoneFlex 2942/7942 (left)
and ZoneFlex 2925 (right)
Air/Signal Quality LED
Table 10. Air/Signal Quality LED behavior
LED Color/Behavior Root APMesh AP
GreenN/A• Connected to a Root AP or another
Mesh AP, and;
• Signal quality is good
Fast blinking greenN/A• Connected to a Root AP or another
Mesh AP, and;
• Signal quality is fair
15
Introducing the ZoneFlex Access Point
If Your AP is Part of a Wireless Mesh Network
Table 10. Air/Signal Quality LED behavior
LED Color/Behavior Root APMesh AP
Slow blinking greenN/AAP is searching for an uplink
OffThis AP is a Root AP N/A
Figure 8.Air/Signal Quality LED on ZoneFlex 2942/7942 (left) and ZoneFlex 2925
Before starting with the installation, make sure that you have the required items for
the installation ready. In addition, verify that the wireless stations on the network have
the required components for wireless communication with the Access Point.
This section describes the pre-installation tasks that you need to perform.
You must supply the following tools and equipment:
■A notebook computer running on Windows XP/2000 and installed with one
wireless 802.11a/b/g/n network card and one Ethernet card
■A modem (DSL or cable), E1/T1 router, or other device provided by your Internet
Service Provider, that brings Internet access to your site
■(Optional) A network switch or a DSL/Internet gateway device.
NOTE: If the AP is deployed with ZoneDirector, follow the instructions in the Zone-
Director Quick Setup Guide, and connect the AP to your Ethernet network.
17
Installing the Access Point
Before You Begin
Perform a Site Survey
Before installing the Access Point, perform a site survey to determine the optimal
Access Point placement or maximum range, coverage, and network performance.
When performing a site survey, consider the following factors:
■Data rates: Range is generally inversely proportional to data rates. The maximum
radio range is achieved at the lowest workable data rate. Higher data rates will
generally be achieved at closer distances.
■Antenna type and placement: Proper antenna configuration is a critical factor in
maximizing radio range. As a general rule, radio range is increased by mounting
the radio higher off of the ground with the Access Point oriented so that the dome
is facing down (for recommended orientation examples, refer to Figure 9
page 19). If you are connecting an external antenna to the Access Point, mount
the Access Point so that the external antenna is pointing down.
■Physical environment: Clear or open areas provide better radio range than closed
or filled areas. The less cluttered the operating environment, the greater the
wireless range.
■Obstructions, building materials, and sources of interference: Physical obstruc-
tions, such as concrete pillars, steel beams, and filing cabinets, can block or hinder
wireless communication. Avoid installing the Access Point in a location where
there is an obstruction between sending and receiving devices. A number of
machines and electronic devices that emit radio waves – cranes, wireless phones,
microwave ovens, satellite dishes – interfere with and block wireless signals.
Building materials used in construction also influence radio signal penetration.
For example, drywall construction permits greater range than concrete blocks.
For more Access Point placement guidelines, refer to “
Determine the Optimal
Mounting Location and Orientation”.
on
18
Installing the Access Point
Limited
Reach
Excellent
Reach
Excellent
Reach
Good
Reach
Before You Begin
Determine the Optimal Mounting Location and
Orientation
The location and orientation that you choose for the Access Point play a critical role
in the performance of your wireless network. In general, Ruckus Wireless recommends
installing the Access Point away from obstructions and sources of interference and
ensuring that the Access Point’s dome is pointing in the general direction of its wireless
clients.
Figure 9.Recommended orientation for maximum horizontal plane coverage
19
Installing the Access Point
Good
Reach
Excellent
Reach
Excellent
Reach
Limited
Reach
Before You Begin
Figure 10.Recommended orientation for maximum vertical plane coverage
20
Installing the Access Point
Excellent
Reach
Excellent
Reach
Excellent
Reach
Good
Reach
Good
Reach
Limited
Reach
Limited
Reach
Step 1: Preconfigure the Access Point
Figure 11.Recommended orientation for maximum mesh coverage
Step 1: Preconfigure the Access Point
The procedure for completing the Access Point’s essential configuration depends on
whether you want it to be managed by either ZoneDirector or FlexMaster or to operate
as a standalone access point. Refer to the section that is relevant to your deployment:
■Configuring for Management by ZoneDirector
■Configuring for Standalone Operation or for Management by FlexMaster
Configuring for Management by ZoneDirector
If ZoneDirector is installed on the network, you can configure the Access Point for
management by ZoneDirector. Simply connect the Access Point to same Layer 2
subnet as ZoneDirector. When the Access Point starts up, it will discover and register
with ZoneDirector automatically.
NOTE: In addition to using Layer 2 auto discovery to enable the Access Point to
register with ZoneDirector, you can also use DHCP Option 43 or DNS. For more
information, refer to the ZoneDirector User Guide.
CAUTION: If you use this method, make sure that you do not change the IP address
of ZoneDirector after the AP discovers and registers with it. If you change the
ZoneDirector IP address, the AP will no longer be able to communicate with it and
will be unable to rediscover it.
21
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