Ruckus Wireless ZoneFlex, R700, 7982, 7962, 7441 User Manual

ZoneFlex

TM

Indoor Access Point

Release 9.8.1 User Guide

For the following indoor ZoneFlex AP models:

- 7025 802.11n Wired/Wireless Wi-Fi Wall Switch

- 7055 Dual Band 802.11n Wired/Wireless Wi-Fi Wall Switch

- 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point

- 7341 802.11n Smart Wi-Fi Access Point

- 7343 802.11n Smart Wi-Fi Access Point

- 7351 802.11n Smart Wi-Fi Access Point

- 7352 802.11n Smart Wi-Fi Access Point

- 7363 Dual Band 802.11n Smart Wi-Fi Access Point

- 7372 Dual Band 802.11n Smart Wi-Fi Access Point

- 7441 802.11n DAS Access Point

- 7962 Dual Band 802.11n Smart Wi-Fi Access Point

- 7982 Dual Band 802.11n Smart Wi-Fi Access Point

- R300 Dual Band 802.11n Smart Wi-Fi Access Point

- R500 Dual Band 802.11ac Smart Wi-Fi Access Point

- R600 Dual Band 802.11ac Smart Wi-Fi Access Point

- R700 Dual Band 802.11ac Smart Wi-Fi Access Point

Part Number 800-70601-001 Rev C
Published October 2014

www.ruckuswireless.com

Copyright Notice and Proprietary Information

Copyright 2014. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,

electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc.
(“Ruckus”), or as expressly provided by under license from Ruckus.

Destination Control Statement

Technical data contained in this publication may be subject to the export control laws of the United States of America.
Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.

Disclaimer

THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL
INFORMATION PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE
MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT TO MAKE CHANGES OR
UPDATES TO THE MATERIAL AT ANY TIME.

Limitation of Liability

IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN­TIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY
THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE
OF, THE MATERIAL.

Trademarks

Ruckus Wireless, Ruckus, Bark Logo, BeamFlex, ChannelFly, Ruckus Pervasive Performance, SmartCell, ZoneFlex,
Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, Speed­Flex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and
other countries. All other product or company names may be trademarks of their respective owners.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 2

Contents

About This Guide

Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Introducing the ZoneFlex Access Point

Overview of the ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

ZoneFlex 7025 Wired/Wireless Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

ZoneFlex 7055 Dual Band Wired/Wireless Wall Switch. . . . . . . . . . . . . . . . . . . . . . . . . 21

ZoneFlex 7321 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ZoneFlex 7341 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

ZoneFlex 7343 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

ZoneFlex 7351 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

ZoneFlex 7352 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ZoneFlex 7363 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

ZoneFlex 7372 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

ZoneFlex 7441 DAS Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

ZoneFlex 7962 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

ZoneFlex 7982 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

R300 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

R500 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

R600 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

R700 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

2 Installing the Access Point

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Prepare the Required Hardware and Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Determine the Optimal Mounting Location and Orientation. . . . . . . . . . . . . . . . . . . . . . 78

Step 1: Preconfigure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 3

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . . . . 84

Step 2: Verify Access Point Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Check the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Check the TR069 Status (FlexMaster Management Only). . . . . . . . . . . . . . . . . . . . . . . 95

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

1. Choose a Location for the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . . . . . . 97

Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

ZoneFlex 7055 Physical Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

ZoneFlex 7025 Physical Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Mounting the ZoneFlex 7025 to an outlet box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using the 110 Punch down Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

ZoneFlex 7441 Physical Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Distributed Antenna System Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Antenna Gain and Cable Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Mounting Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

3 Navigating the Web Interface

Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

To log into the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

If You Are Using a Dual Band ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . 113

4 Configuring the Access Point

Configuring Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configuring Internet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

VLAN Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Configuring NTP Server and Management VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuring L2TP Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Configuring Common Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 4

Configuring Wireless # Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuring Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Setting Ethernet Port Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Working with Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Working with 802.1X on Wired Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Configuring Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Customizing Hotspot Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Creating a Hotspot Walled Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Allowing Unrestricted Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

5 Managing the Access Point

Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Viewing Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Changing the Administrative Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . . . . . . 173

Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . . . . . 174

Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 174

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Upgrading Manually via Local File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Scheduling Automatic Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Resetting the Access Point to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Index

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 5

About This Guide

NOTE The AP may send a query to Ruckus containing the AP’s serial number. The

purpose is to enable your AP to autonomously connect with a wireless LAN
controller (vSCG) operated by your choice of cloud service provider. Ruckus may
transmit back to the AP the Fully Qualified Domain Name (FQDN) or IP address of
the controller that the AP will subsequently attempt to join.
You also understand and agree that this information may be transferred and stored
outside of your country of residence where data protection standards may be
different.

This ZoneFlex Indoor Access Point 9.8.1 User Guide describes how to install,
configure, and manage the Ruckus Wireless ZoneFlex Indoor Access Point (AP).
This guide is written for those responsible for installing and managing network
equipment. Consequently, it assumes that the reader has basic working knowledge
of local area networking, wireless networking, and wireless devices.

SNMP is enabled by default on all ZoneFlex standalone Access Points. For infor­mation on how to disable SNMP management and other network management
options, refer to the Ruckus Wireless ZoneFlex Access Point User Guides, available
from the Ruckus Wireless Support website.

NOTE If release notes are shipped with your product and the information there

differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at

https://support.ruckuswireless.com/documents.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 6

About This Guide

Safety Warnings

Safety Warnings

WARNING! Read the installation instructions before you connect the system to its

power source.

WARNING! Installation of this equipment must comply with local and national

electrical codes.

WARNING! This product relies on the building’s installation for short-circuit

(overcurrent) protection. Ensure that the protective device is rated not greater than:
20A.

WARNING! Do not operate your wireless device near unshielded blasting caps or

in an explosive environment unless the device has been modified to be especially
qualified for such use.

WARNING! In order to comply with FCC radio frequency (RF) exposure limits,

antennas should be located at a minimum of 7.9 inches (20 cm) or more from the
body of all persons.

CAUTION! The fasteners you use to mount an access point on a ceiling must be

capable of maintaining a minimum pullout force of 20 lbs (9 kg) and must use all 4
indented holes on the mounting bracket.

CAUTION! This product and all interconnected equipment must be installed

indoors within the same building, including the associated LAN connections as
defined by Environment A of the IEEE 802.af Standard.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 7

About This Guide

Document Conventions

Document Conventions

The following two tables list the text and notice conventions that are used throughout
this guide.

Table 1. Text c on ve nt io ns

Convention Description Example

monospace Represents information as it

appears on screen

monospace bold

default font bold

italics

Represents information that
you enter

Keyboard keys, software
buttons, and field names

Screen or page names Click Advanced Settings.

Table 2. Notice conventions

Notice Type Description

NOTE

CAUTION!

WARNING!

Information that describes important features or instructions

Information that alerts you to potential loss of data or potential
damage to an application, system, or device

Information that alerts you to potential personal injury

[Device name]>

[Device name]> set

ipaddr 10.0.0.12

On the Start menu, click All

Programs.

Advanced Settings page

The
appears.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 8

About This Guide

Related Documentation

Related Documentation

In addition to this Reference Guide, each ZoneFlex access point documentation set
includes the following:

• Quick Start Guide: Provides essential installation and configuration information

to help you get the AP up and running within minutes.

• Release Notes: Provide information about the current software release, including

new features, enhancements, and known issues.

• The Ruckus Wireless AP and bridge guides are available for download on the

Ruckus Wireless Support Web site at

http://support.ruckuswireless.com.

NOTE If you are managing your ZoneFlex Access Points using ZoneDirector, refer

to the ZoneDirector User Guide (available from the Ruckus Wireless website).

Documentation Feedback

Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:

[e-mail]

When contacting us, please include the following information:

• Document title

• Document part number (on the cover page)

• Page number (if appropriate)

For example:

• ZoneFlex Indoor Access Point 9.8.1 User Guide

• Part number: 800-70601-001 Revision C

• Page 12

Please note that we can only respond to comments and questions about Ruckus
Wireless product documentation at this email address. Questions related to tech­nical support or sales should be directed in the first instance to your network supplier.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 9

Introducing the ZoneFlex Access
Point

1

In this chapter:

• Overview of the ZoneFlex Access Point

• Unpacking the ZoneFlex Access Point

• Getting to Know the Access Point Features

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 10

Introducing the ZoneFlex Access Point

Overview of the ZoneFlex Access Point

Overview of the ZoneFlex Access Point

Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!
ZoneFlex Access Points are the industry’s most easy to use, yet robust and feature­rich Wi-Fi Access Points designed to bring power and simplicity together for large­scale indoor deployments.

Your ZoneFlex Access Point uses BeamFlex™, a patented antenna technology from
Ruckus Wireless that allows wireless signals to navigate around interference, extend
wireless signal range, and increase speeds and capacity for wireless networks. The
BeamFlex antenna system consists of an array of high-gain directional antenna
elements that allow ZoneFlex Access Points to find quality signal paths in a changing
environment, and sustain the baseline performance required for supporting data,
audio and video applications.

Your ZoneFlex Access Point can be deployed in standalone mode or as part of the
ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or
ZoneDirector WLAN controller.

NOTE For more information on the ZoneFlex system (including FlexMaster and

ZoneDirector), BeamFlex, and other Ruckus Wireless technologies, visit

www.ruckuswireless.com.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 11

Introducing the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point

1 Open the Access Point package, and then carefully remove the contents.

2 Return all packing materials to the shipping box, and put the box away in a dry

location.

3 Verify that all items listed in Package Contents below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

• ZoneFlex Access Point

• Software License Agreement/Product Warranty Statement

• Quick Setup Guide

• (Ethernet cables, power adapters and mounting kits are optional accessories

that may or may not be included depending on the SKU purchased)

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 12

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Getting to Know the Access Point Features

This section identifies the physical features of each ZoneFlex Access Point model
that is discussed in this guide. Before you begin the installation process, Ruckus
Wireless recommends that you become familiar with these features.

• ZoneFlex 7025 Wired/Wireless Wall Switch

• ZoneFlex 7055 Dual Band Wired/Wireless Wall Switch

• ZoneFlex 7321 Access Point

• ZoneFlex 7341 Access Point

• ZoneFlex 7343 Access Point

• ZoneFlex 7351 Access Point

• ZoneFlex 7352 Access Point

• ZoneFlex 7363 Access Point

• ZoneFlex 7372 Access Point

• ZoneFlex 7441 DAS Access Point

• ZoneFlex 7962 Access Point

• ZoneFlex 7982 Access Point

• R300 Access Point

• R500 Access Point

• R700 Access Point

NOTE This User Guide does not include information on ZoneFlex Outdoor Access

Points or the ZoneFlex 7731 Wireless Bridge. For information on those ZoneFlex
models (along with Ruckus Wireless SmartCell Gateway, FlexMaster and MediaFlex
product lines), refer to their respective documentation available from

support.ruckuswireless.com.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 13

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

ZoneFlex 7025 Wired/Wireless Wall Switch

NOTE The ZoneFlex 7025 requires a minimum of ZoneFlex firmware version 9.1

and later, SmartCell Gateway (SCG) 1.1 and later, or virtual SmartCell Gateway
(vSCG) 2.5 and later to operate.

The ZoneFlex 7025 is designed for installation in an electrical junction box. This
section identifies the physical features of each ZoneFlex 7025 Wi-Fi Wall Switch
model that is discussed in this guide. Before you begin the installation process,
Ruckus Wireless recommends that you become familiar with these features.

• ZF7025-US

• ZF7025-EU Model

ZF7025-US

This section describes the physical features of the ZF7025-US model, which is
designed to fit in a standard US-style wall electrical outlet box. The outlet box must
conform to NEMA-WD6, with a minimum depth of 1.4 inches.

Front View Features

The front view of ZF7025-US, shown in Figure 1, features a LAN port door which
covers the four Ethernet Ports, a pass through port and a DC in socket on the right
side. Refer to Ta bl e 3 for more information.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 14

Figure 1. ZF7025-US front view

1

2

3

4

5

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Table 3. ZF7025-US front view

Number Name Description

1 Pass Through port Pass through port.

2 Power Input Optional 48V DC power input.

3 LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports.

4 LAN4 One 10/100 RJ-45 LAN port with PoE out. Supports

802.3af PSE Class 0/2 (depending on power input).

5 Reset Buttons (left

Refer to

“Reset Buttons” on page 20 for details.

side)

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 15

Introducing the ZoneFlex Access Point

1

3

4

2

Getting to Know the Access Point Features

Rear Panel Features

Figure 2 shows the rear panel of the ZF7025-US model. For a description of each

rear panel element, refer to Ta bl e 4 .

Figure 2. ZF7025-US rear panel

Table 4. ZF7025-US rear panel features

Number Name Description

1 PoE In LAN 5/Uplink Uplink LAN port that supports 802.3af and 802.3at

Power over Ethernet (PoE) input.

2 Punch down Block 110 punchdown block.

3 Pass Through Port RJ-45 pass through port for the pass through

connection.

4 LEDs See

Tabl e 7 for LED descriptions and behaviors.

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Introducing the ZoneFlex Access Point

2

3

4

1

5

Getting to Know the Access Point Features

ZF7025-EU Model

This section describes the physical features of the ZF7025-EU model, which is
designed to fit in a standard EU-style wall electrical outlet box. The outlet box must
conform to BS 4662, with a minimum depth of 35mm.

Front View Features

Figure 3 shows the front view of the ZF7025-EU model. For a description of each

front view element, refer to Ta b le 5.

Figure 3. ZF7025-EU front view

Table 5. ZF7025-EU front view

Number Name Description

1 Pass Through port Pass through port.

2 Power Input Optional 48V DC power input.

3 LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports.

4 LAN4 One 10/100 RJ-45 LAN port with PoE out. Supports

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 17

802.3af PSE Class 0/2 (depending on power input).

Table 5. ZF7025-EU front view (Continued)

2

1

3

4

Number Name Description

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

5 Reset Buttons (left

Refer to “Reset Buttons” on page 20 for details.

side)

Rear View Features

Figure 4 shows the rear panel of the ZF7025-EU model. For a description of each

rear panel element, refer to Ta bl e 6 .

Figure 4. ZF7025-EU rear panel

Table 6. ZF7025-EU rear panel features

Number Name Description

1 PoE In LAN 5/Uplink Uplink LAN port that supports 802.3af and 802.3at

2 Punch down Block 110 punchdown block.

3 Pass Through Port Uplink RJ-45 pass through port for the pass through

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 18

Power over Ethernet (PoE) input.

connection.

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Table 6. ZF7025-EU rear panel features (Continued)

Number Name Description

4 LEDs See Ta bl e 7 for LED descriptions and behaviors.

LEDs

The LEDs for both the US and EU models are the same. Refer to Tabl e 7 for
descriptions of LEDs and their behaviors. The LEDs are not visible once the AP is
installed.

Table 7. ZF7025 LEDs

LED Meaning

WLAN Green: WLAN service is available.

Off: No WLAN service available.

OPT Not used in this model.

DIR Green: AP is being managed by ZoneDirector.

Off: AP is not being managed by ZoneDirector.

Power Green: On.

Red: Bootup in process.

Off: Off.

LAN5/Uplink Green: Link up.

Flashing green: Activity.

Off: Link down.

LAN1 - LAN4 Green: Link up.

Flashing green: Activity.

Off: Link down.

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Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Reset Buttons

Two reset buttons on the left side of the AP are used to reboot or factory reset the AP.

Figure 5. Reset buttons

Press and release the Soft Reset button to reboot the AP. Press and hold the Hard
Reset button for three seconds or more to reset the AP to factory defaults.

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Introducing the ZoneFlex Access Point

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2

3

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5

Getting to Know the Access Point Features

ZoneFlex 7055 Dual Band Wired/Wireless Wall Switch

NOTE The ZoneFlex 7055 requires a minimum of ZoneFlex firmware version 9.6

and later, SmartCell Gateway (SCG) 2.1 and later, or virtual SmartCell Gateway
(vSCG) 2.5 and later to operate.

The ZoneFlex 7055 is designed for installation in an electrical junction box. This
section identifies the physical features the ZoneFlex 7055. Before you begin the
installation process, Ruckus Wireless recommends that you become familiar with
these features.

Front View Features

The front view of the ZoneFlex 7055 features four Ethernet Ports, a pass through
port and a DC in socket on the bottom front panel. Refer to Ta bl e 8 for more
information.

Figure 6. ZF7055 front view

Table 8. ZF7055 front view features

Number Name Description

1 Pass Through port Pass through port.

2 Power Input Optional 48V DC power input.

3 LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports.

4 LAN4 One 10/100 RJ-45 LAN port with PoE out. Supports

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 21

802.3af PSE Class 0/2 (depending on power input).

Introducing the ZoneFlex Access Point

1

3

4

2

Getting to Know the Access Point Features

Table 8. ZF7055 front view features

Number Name Description

5 Reset buttons Refer to “Reset Buttons” on page 24 for details.

Rear Panel Features

Figure 7 shows the rear panel of the ZoneFlex 7055. For a description of each rear

panel element, refer to Ta b le 9.

Figure 7. ZF7055 rear panel

Table 9. ZF 7055 rear panel features

Number Name Description

1 PoE In LAN/Uplink Uplink LAN port that supports 802.3af and 802.3at

2 Punch down Block 110 punchdown block.

3 Pass Through Port RJ-45 pass through port for the pass through

4 LEDs See

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 22

Power over Ethernet (PoE) input.

connection.

Tabl e 7 for LED descriptions and behaviors.

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

LEDs

Refer to Tab l e 1 0 for descriptions of LEDs and their behaviors. The LEDs are not
visible once the AP is installed.

Table 10. ZF 7055 LEDs

LED Meaning

PWR

WAN

5G

Green: On
Red: Bootup in process
Off: Off

Green: Link up.
Flashing green: Activity.
Off: Link down.

Off: The WLAN service is down.
Amber: The WLAN is up, but no clients are associated and no

downlink MAPs are connected.

Green: The WLAN is up and at least one client is associated. No

downlink MAPs are connected.

Slow flashing green (one flash every two seconds): The WLAN is

up and at least one downlink MAP is connected. No clients are
associated.

Fast flashing green (two flashes every second): The WLAN is up,

at least one downlink MAP is connected, and at least one client is
associated.

2.4G

Off: The WLAN service is down.
Amber: The WLAN is up, but no clients are associated and no

downlink MAPs are connected.

Green: The WLAN is up and at least one client is associated. No

downlink MAPs are connected.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 23

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Table 10. ZF 7055 LEDs (Continued)

LED Meaning

AIR Off: The Access Point is operating in standalone mode or operating

as a root AP (RAP) or a non-mesh AP.

Green: The AP is functioning as a Mesh AP (MAP), and the wireless

signal to its uplink AP is good.

Fast flashing green (two flashes every second): The AP is

functioning as a Mesh AP (MAP), and the wireless signal to its uplink
AP is fair.

Slow flashing green (one flash every two seconds): Mesh

networking is enabled, but the AP is still searching for a mesh uplink.

DIR

Off: The Access Point is not being managed by ZoneDirector

(standalone mode).

Green: The Access Point is being managed by ZoneDirector.
Slow flashing green (one flash every two seconds): The Access

Point is being managed by ZoneDirector, but is currently unable to
communicate with ZoneDirector.

Fast flashing green (two flashes every second): The Access Point

is being managed by ZoneDirector and is currently receiving
configuration settings (provisioning) or a firmware update.

LAN1 - LAN4

Green: Link up.
Flashing green: Activity.
Off: Link down.

Reset Buttons

Two reset buttons on the left side of the AP are used to reboot or factory reset the AP.

Figure 8. Reset buttons

Press and hold the Soft Reset button for three seconds or more to reset the AP to
factory defaults. Press and release the Hard Reset button to restart the AP.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 24

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

NOTE On the ZoneFlex 7055, the Hard reset button restarts the AP, while the Soft

reset button reverts the AP to factory default settings.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 25

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

ZoneFlex 7321 Access Point

NOTE The ZoneFlex 7321 requires a minimum of ZoneFlex firmware version 9.4

and later, SmartCell Gateway (SCG) 1.1 and later, or virtual SmartCell Gateway
(vSCG) 2.5 and later to operate.

ZoneFlex 7321 features five LEDs on its front panel and buttons and connectors on
its rear panel.

Front Panel

Figure 9 shows the top view of the ZoneFlex 7321. For a description of front panel

elements, refer to Tab le 11 .

Figure 9. ZoneFlex 7321 front panel

Table 11. ZoneFlex 7321 front panel elements

LED Description

PWR LED • Off: Off.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 26

• Red: Boot up in process.

• Green: On.

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Table 11. ZoneFlex 7321 front panel elements (Continued)

LED Description

AIR LED • Off: The Access Point is operating in standalone mode or

operating as a root AP (RAP) or a non-mesh AP.

• Green: The AP is functioning as a Mesh AP (MAP), and the
wireless signal to its uplink AP is good.

• Fast flashing green (two flashes every second): The AP is
functioning as a Mesh AP (MAP), and the wireless signal to its
uplink AP is fair.

• Slow flashing green (one flash every two seconds): Mesh
networking is enabled, but the AP is still searching for a mesh
uplink.

DIR LED • Off: The AP is not being managed by ZoneDirector (standalone

mode).

• Green: The AP is being managed by ZoneDirector.

• Slow flashing green (one flash every two seconds): The AP is being
managed by ZoneDirector, but is currently unable to communicate
with ZoneDirector.

• Fast flashing green (two flashes every second): The AP is being
managed by ZoneDirector and is currently receiving configuration
settings (provisioning) or a firmware update.

2.4G LED (WLAN) • Off: The WLAN service is down.

• Amber: The WLAN is up, but no clients are associated and no
downlink MAPs are connected.

• Green: The WLAN is up and at least one client is associated. No
downlink MAPs are connected.

• Slow flashing green (one flash every two seconds): The WLAN is
up and at least one downlink MAP is connected. No clients are
associated.

• Fast flashing green (two flashes every second): The WLAN is up,
at least one downlink MAP is connected, and at least one client
is associated.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 27

Table 11. ZoneFlex 7321 front panel elements (Continued)

1

2

3

LED Description

5G LED (WLAN) • Off: The WLAN service is down.

• Amber: The WLAN is up, but no clients are associated and no
downlink MAPs are connected.

• Green: The WLAN is up and at least one client is associated. No
downlink MAPs are connected.

• Slow flashing green (one flash every two seconds): The WLAN is
up and at least one downlink MAP is connected. No clients are
associated.

• Fast flashing green (two flashes every second): The WLAN is up,
at least one downlink MAP is connected, and at least one client
is associated.

Rear Panel

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Figure 10 shows the bottom view of ZoneFlex 7321. For a description of each rear

panel part, refer to Ta b le 12 .

Figure 10. ZoneFlex 7321 rear panel

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 28

Table 12. ZoneFlex 7321 rear panel elements

Number Item Name Description

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

1 10/100/1000 PoE

Port

One RJ-45 port for a 10/100/1000 PoE (Power over
Ethernet, 802.3af) connection.

2 RESET Button Pressing, and then quickly releasing this internal button

reboots the AP. Pressing and holding it for six seconds
resets the AP to factory default settings.

CAUTION! Resetting the AP to factory default

settings erases all previously configured settings.

3 Power Connect the power adapter (12 VDC/1.25A) to this

socket. Power can also be supplied via the 10/100/
1000 PoE (802.3af) port.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 29

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

ZoneFlex 7341 Access Point

NOTE The ZoneFlex 7341 requires a minimum of ZoneFlex firmware version 9.0

and later, SmartCell Gateway (SCG) 1.0 and later, or virtual SmartCell Gateway
(vSCG) 2.5 and later to operate.

ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on
its rear panel.

Front Panel

Figure 11 shows the front panel of the ZoneFlex 7341. For a description of each

front panel part, refer to Tab le 1 3.

Figure 11. ZoneFlex 7341 front panel

Table 13. ZoneFlex 7341 front panel elements

LED Description

PWR LED • Off: Off.

• Red: Boot up in process.

• Green: On.

OPT LED Not used in this model.

ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C 30