Change to standalone mode (this function needs device support):It applies to the users
without using router. You can get through via AP hot WiFi under this mode.
Users without router can access through device’s hotspot, details are as follows:
Let device back to the initialized status→connect device’s hotspot: GW-AP-XXX→back to APP
interface of “configuring camera” and click “skip, shift to AP mode” →confirm→find the device
VII. FAQ
① Q: Notice wrong password when checking real time videos.
A: Device visiting password probably has been changed by other people but you can enter
correct remote visiting password in the popup. If you forgot the password, you can press the
“reset” button for a long time and restart.
② Q: It shows device is offline in device listing.
A: Please check whether camera is connected with network properly and network indicator
light is always on or not.
Please check whether the router’s network is fine or not.
③ Q: What shall we do if phone APP can’t get any notifications?
A: Check whether alarm items & alarm notifications in alarm settings are switched on and
make sure you have deployed alarm successfully. Also whether android backgrounder have been
prohibited or not by SafeMgr.
④ Q: What shall we do if motion detection gives misinformation?
A: Update device firmware (above 14.0.07.76) and APP (above 00.46.00.13) so that you can
adjust motion detection sensitivity in APP settings or revise configuration files md_ level = 3(1~6,
the smaller, the more sensitive)
⑤ Q: Recorded videos files can’t be searched out on playback.
A: Please check whether SD card is damaged or not.
Please check the search time of recorded files and system time of camera.
⑥ Q: Camera can’t connect with Wi-Fi.
A: Confirm the input password is correct.
Camera is not supported for 5G Wi-Fi, please connect with 2.4G Wi-Fi.
Some items restricted on Wi-Fi access such as AP isolation, Wi-Fi Zone and etc. should be
closed.
⑦Q: AP devices can’t be found on Phone Wi-Fi list.
A: Firmware is not supported for this function.
The distance is too far from phone to device.
VIII. Acquire more information
This fast guidance will guide you to use your network camera in a very fast way. If you want to
acquire more information, please download detailed user guidance or ask technical support from
manufacturer.
FCC Statement:
This device complies with part 15 of the FCC rules. Operation is subject to the following two condi
tions: (1) this device may not cause harmful interference, and (2) this device must accept any inte
rference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital de
vice, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protec
tion against harmful interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructi
ons, may cause harmful interference to radio communications. However, there is no guarantee th
at interference will not occur in a particular installation. If this equipment does cause harmful int
erference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
‐ Reorient or relocate the receiving antenna.
‐ Reorient or relocate the receiving antenna.
‐ Reorient or relocate the receiving antenna.
‐Consult the dealer or an experienced radio/TV technician for help important announcement
Important Note:
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
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