RTS WKP-8, WKP-8/NT Operating Instructions Manual

OPERATING INSTRUCTIONS

Keypanel

File Display Scroll Function Help

WKP-8/NT

Windows Keypanel

Talk
Off
(Talk)

Ready

IS01 RY01

PG1

PG2 PG3 PG4

N021 LAB MRKP SL01 MRNT

INPUT
LEVEL

PHONE

P-P IFB PL

----

Clear

Off

Call-Answer

Incoming Messages

Programming

Volume

NUM

1

SLIST

PHONE

4

RELAY

COPYCW

7

EXCOPY

CLR

PL2AUTO

IFB ISO

PREFIX

5

TYPE

E-PNL

8

DISPLAY

MULT

0

FUNC

M--1 N011

3

6

9

PGM

NORMAL

9350-7548-010 Rev A, 3/97

™

PROPRIETARY NOTICE

CUSTOMER SUPPORT

The RTS product information and design disclosed herein were
originated by and are the property of Telex Communications,
Inc. Telex reserves all patent, proprietary design,
manufacturing, reproduction, use and sales rights thereto, and
to any article disclosed therein, except to the extent rights are
expressly granted to others.

COPYRIGHT NOTICE

Copyright 1997 by Telex Communications, Inc. All rights
reserved. Reproduction in whole or in part without prior written
permission from Telex is prohibited.

UNPACKING AND INSPECTION

Immediately upon receipt of the equipment, inspect the
shipping container and the contents carefully for any
discrepancies or damage. Should there be any, notify the freight
company and the dealer at once.

WARRANTY INFORMATION

RTS products are warranted by Telex Communications, Inc. to
be free from defects in materials and workmanship for a period
of three years from the date of sale.

The sole obligation of Telex during the warranty period is to
provide, without charge, parts and labor necessary to remedy
covered defects appearing in products returned prepaid to
Telex. This warranty does not cover any defect, malfunction or
failure caused beyond the control of Telex, including
unreasonable or negligent operation, abuse, accident, failure to
follow instructions in the Service Manual or the User Manual,
defective or improper associated equipment, attempts at
modification and repair not authorized by Telex, and shipping
damage. Products with their serial numbers removed or effaced
are not covered by this warranty.

Technical questions should be directed to:

Customer Service Department
RTS/Telex,
2550 Hollywood Way, Suite 207
Burbank, CA 91505 U.S.A.
Telephone: [phone]
Fax: [phone]

RETURN SHIPPING INSTRUCTIONS

PROCEDURE FOR RETURNS

If a repair is necessary, contact the dealer where this unit was
purchased.

If repair through the dealer is not possible, obtain a RETURN
AUTHORIZATION from:

Customer Service Department
Telex Communications, Inc.
Telephone: [phone]
Fax: [phone]

DO NOT RETURN ANY EQUIPMENT DIRECTLY TO
THE FACTORY WITHOUT FIRST OBTAINING A
RETURN AUTHORIZATION.

Be prepared to provide the company name, address, phone
number, a person to contact regarding the repair, the type and
quantity of equipment, a description of the problem and the
serial number(s).

SHIPPING TO MANUFACTURER FOR REPAIR OR
ADJUSTMENT

To obtain warranty service, follow the procedures entitled
"Procedure For Returns" and "Shipping to Manufacturer for
Repair or Adjustment".

This warranty is the sole and exclusive express warranty given
with respect to RTS products. It is the responsibility of the user
to determine before purchase that this product is suitable for the
user's intended purpose.

ANY AND ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY
ARE LIMITED TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY.

NEITHER TELEX NOR THE DEALER WHO SELLS
RTS PRODUCTS IS LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND.

2 Windows NT Keypanel

All shipments of RTS products should be made via United
Parcel Service or the best available shipper, prepaid. The
equipment should be shipped in the original packing carton; if
that is not available, use any suitable container that is rigid and
of adequate size. If a substitute container is used, the equipment
should be wrapped in paper and surrounded with at least four
inches of excelsior or similar shock-absorbing material. All
shipments must be sent to the following address and must
include the Return Authorization.

Factory Service Department
Telex Communications, Incorporated
West 1st Street
Blue Earth, MN 56013 U.S.A.

Upon completion of any repair the equipment will be returned
via United Parcel Service or specified shipper collect.

Table of Contents

1 Starting the Keypanel...................................................5

2 Keypanel Features ....................................................5

2.1 Menu Bar ......................................................5

2.1.1 File Menu ···················································5

2.1.2 Display Menu ·················································5

2.1.3 Scroll Menu··················································5

2.1.4 Function Menu ················································6

2.1.5 Help Menu ··················································6

2.2 Listen Keys .....................................................6

2.3 Display Window...................................................6

2.4 Talk Keys ......................................................6

2.5 Page Keys (PG1 TO PG4)..............................................6

2.6 Function Keys ....................................................6

2.6.1 Input Level Function Key ··········································6

2.6.2 Phone Function Key ·············································6

2.6.3 Point-To-Point Function Key (P-P)······································6

2.6.4 IFB Function Key···············································6

2.6.5 Party Line Function Key (PL) ········································6

2.7 Incoming Messages Window and Key .......................................7

2.8 Volume Control ...................................................7

2.9 Programming Keypad ................................................7

2.10 Status Bar......................................................7

3 BASIC KEYPANEL OPERATION ...........................................7

3.1 Startup Indications..................................................7

3.2 Volume Adjustment .................................................8

3.3 Talk Key Operation .................................................8

3.4 Listen Key Operation ................................................8

Windows NT Keypanel 3

3.5 Other Display Window Indications .........................................9

3.6 Answering Calls in the Incoming Messages Window................................9

3.7 Incoming Calls when the Keypanel is Minimizede .................................9

4 ADVANCED OPERATIONS..............................................10

4.1 Using a Telephone with the Keypanel .......................................10

4.1.1 Manual Dialing ···············································10

4.1.2 Hanging Up ·················································11

4.1.3 Talk Mute During a Phone Conversation ··································11

4.1.4 Last Number Redial ·············································11

4.1.5 Storing An Autodial Number ········································12

4.1.6 Dialing An Autodial Number ········································13

4.2 Assigning Setup Pages ...............................................14

4.3 Displaying Information About the Keypanel ...................................14

4.3.1 Displaying Information using Display Request Sequences ·························14

4.3.2 Displaying Information using Alpha Scrolling ·······························15

4.4 Assigning Keys...................................................16

4.4.1 Assigning Keys using Alpha Scrolling ···································17

4.4.2 Assigning Keys Using Copy ········································19

4.4.3 Assigning Keys Using Numeric Entry ···································20

4.4.4 Assigning Keys using the P-P, IFB, and PL Function Keys ·······················29

4.4.5 Assigning a Stacked Talk Key ·······································30

4.4.6 Clearing a Key Assignment ·········································30

4.5 Adjusting an Input Level ..............................................30

4.6 Talking to a Destination That Does Not Have a Talk Key Assigned .......................31

5 Glossary .........................................................32

4 Windows NT Keypanel

1 Starting the Keypanel

Click the Start button and point to programs. Then point to the Telex Keypanel folder and click on the Key Panel program.

Intercom

Menu Bar

Keypanel

File Display Scroll Function Help

IS01 RY01

Talk
Off
(Talk)

PG1

PG2 PG3 PG4

Listen Keys

DisplayWindow Talk Keys

N021 LAB MRKP SL01 MRNT

INPUT
LEVEL

PHONE

P-P IFB PL

Volume Control

----

Clear

Off

Call-Answer

Incoming Messages

Programming

Volume

Programming

Keypad

NUM

PL2AUTO

1

SLIST

IFB ISO

PHONE

PREFIX

4

5

RELAY

TYPE

COPYCW

E-PNL

7

8

EXCOPY

DISPLAY

MULT

0

CLR

FUNC

3

6

9

PGM

Ready

Function KeysPage Keys Incoming Messages

M--1 N011

NORMAL

Status Bar

Window and Key

Figure 1. Reference View

2

Keypanel Features

2.1 Menu Bar

The menu bar contains pull-down menu selections for most of the commonly used programming features. The menu
selections are basically shortcuts that save you from having to remember programming keypad sequence.

2.1.1 File Menu

This menu contains only the Exit command, which closes the keypanel. Note, there is no Save command because any
changes that you make to keypanel settings are automatically uploaded and saved at the intercom matrix. Also, there is
no Open command because the keypanel's configuration file is automatically downloaded from the matrix and opened
whenever the keypanel connects to the intercom system.

2.1.2 Display Menu

The Display menu lets you display information about the keypanel. For further information about items contained on
the Display menu see “Displaying Information About the Keypanel”, page 14.

2.1.3 Scroll Menu

This menu contains shortcuts for assigning keys using alpha scrolling. See “Assigning Keys using Alpha Scrolling”,
page 17.

Windows NT Keypanel 5

2.1.4 Function Menu

You use this menu to adjust volume levels, activate phone keys, copy assignments and change setup pages.

2.1.5 Help Menu

You use this menu to access the help file and version information.

2.2 Listen Keys

Each listen key is normally assigned to the same destination as the talk key directly beneath it. Listen keys can be
assigned either for manual activation or for several types of automatic activation using special functions.

2.3 Display Window

The display window contains a 4-character, alpha-numeric display for each talk key. When a destination is assigned to
a talk key, the name of that destination appears in the display window above that key. The display window may also be
used to display other information about keys.

2.4 Talk Keys

The talk keys are used to talk to the destinations indicated in the display window. Talk keys can be activated in either
momentary (push-to-talk) mode or latching (hands-free) mode.

2.5 Page Keys (PG1 TO PG4)

Each page key selects one of four setup pages. Each setup page contains a complete set of talk and listen key
assignments, and by changing setup pages you can completely reconfigure the keypanel.

2.6 Function Keys

2.6.1 Input Level Function Key

The Input Level key works only with ADAM CS and ADAM Intercom Systems. You use this key to adjust the listen
level for individual destinations.

2.6.2 Phone Function Key

The Phone key works with an optional TIF-951 Telephone Interface. You use it to make telephone calls from the
keypanel. (Activating this key is the same as selecting “Phone” on the Function menu at the top of the keypanel.)

2.6.3 Point-To-Point Function Key (P-P)

You use the P-P key as a shortcut to assign an individual intercom port of the local intercom system to a talk and/or
listen key.

2.6.4 IFB Function Key

You use the IFB key as a shortcut to assign an IFB in the local intercom system to a talk key.

2.6.5 Party Line Function Key (PL)

You use the PL key as a shortcut to assign a party line in the local intercom system to a talk and/or listen key.

6 Windows NT Keypanel

2.7 Incoming Messages Window and Key

The Incoming Messages window displays a caller's name when no talk key is assigned to that caller.1You use the
Incoming Messages key to respond to the caller. The Incoming Messages key may also be used, along with the
programming keypad, to talk to a destination that does not have a talk key assigned.

2.8 Volume Control

The Volume control adjusts the master listening level.

2.9 Programming Keypad

You use the programming keypad to assign keys and to display information about the keypanel.

2.10 Status Bar

The status bar provides a quick view of keypanel information. The left end of the status bar displays information when
using the pull-down menus. The right end of the status bar displays the keypanel's setup page number, the panel ID and
the connection status indicator. If the connection status indicator is green the data link to the intercom system is
operating, if it is red, no data has been detected.

3 BASIC KEYPANEL OPERATION

3.1 Startup Indications

When the keypanel is started, the alpha-numeric displays will momentarily show asterisks and the connection status
indicator on the status bar will be red.

**** **** **** **** **** **** **** ****

After a few moments, the normal talk key assignments should display and the connection status indicator will turn
green.

VID1 VID2 AUD1 AUD2 MNT1TEL2TEL1

•

For any talk key that is not assigned, the display above it will show dashes.

•

If the keypanel cannot establish communications with the intercom system, all displays will continue to show
asterisks and the connection status indicator will remain red. If this happens, check the connections to the
intercom system and make sure the intercom system is operating.

----

1 This is the default operation. ADAM and ADAM CS intercoms can also be set to display the names

of all callers in the Incoming Messages window. This occurs when DIP switch 2 on each master
controller card in the ADAM or ADAM CS frame is set to the “on” position.

Windows NT Keypanel 7

3.2 Volume Adjustment

To adjust the listening level, click and drag the Volume control up or down.

Volume

ADAM CS and ADAM intercom systems also let you adjust the level of individual intercom ports. See “Adjusting

☞

an Input Level”, page 30.

3.3 Talk Key Operation

To talk to a destination, activate its talk key in either of two ways:

For momentary talk, click and hold the bottom of the talk key while talking. When you release the key it will return to
the off position.

Momentary Talk

To latch a talk key in the on position for an extended conversation, click on the top of the key.To unlatch the talk key
and turn it off, click on the bottom of the key.

Latch On

The display above a talk key will be lit yellow when the key is off and red when it is on.

☞

Unlatch

Talk keys can also be turned on and off using the F1 through F8 keys on

☞

the computer keyboard.

3.4 Listen Key Operation

You may not be able to hear a destination that you are talking to. In this case, click on the listen key directly above the talk
key. If you still can't hear the destination, it may not have been assigned for listening. See “Assigning Keys”, page 16.

Listen keys can also be turned on and off using the Shift-F1 through

☞

Shift-F8 keys on the computer keyboard.

The red indicator in a listen key is only intended to provide a visual confirmation that you have manually turned

☞

the key on or off. This does not mean that the listen path has been activated. For example, if the listen key has not
been assigned, nothing will happen when you turn it on. Also, the indicator does not provide an indication when
listen has been automatically activated using one of the special functions.

8 Windows NT Keypanel

If you find that you're always manually turning a listen key on when you want to talk to a certain destination, you

☞

might want to assign auto listen to that listen key. (See “Special Function Key Assignment”, page 26.)

3.5 Other Display Window Indications

When a talk key is activated, the display above it may alternate between the normal key

•

assignment name and a double asterisk. This indicates that you cannot currently talk to that

--

**

destination. There are two occasions when this happens. The first is when the key is assigned to
an IFB and another keypanel with a higher IFB priority is currently using the IFB. The second
is when the talk key is assigned to a person, party line, etc. of a remote intercom system, and
there are currently no trunking lines available to route the call.

If the display above a talk key begins to flash, this indicates that the destination assigned to that

•

key is calling you. Activate the talk key to talk back. After about 15 seconds, the display will
stop flashing.

If a display above a talk key flashes continuously and does not stop after about 15 seconds, this

•

is an in-use indication. Some other keypanel is currently talking to the indicated destination.

3.6 Answering Calls in the Incoming Messages Window

1DIR

Clear
Off
Call Answer

Incoming Messages

Clear
Off
Call Answer

Incoming Messages

If a destination calls you, and there is no key assigned to that destination, the caller's name will
appear in the Incoming Messages window.
Incoming Messages key.

If the Incoming Messages display begins to flash while a caller's name is displayed, this means
that there is another caller waiting. To clear the first caller's name, click on the top of the
Incoming Messages key.

Then click and hold the bottom of the key again to talk to the next caller. If you do not clear a
name from the Incoming Messages window, it will automatically clear after about 90 seconds.

Up to four callers can be waiting in the Incoming Messages window. Whenever there is more than
one unanswered call the Incoming Messages window will continue to flash.

2

To talk to the caller, click and hold the bottom of the

3.7 Incoming Calls when the Keypanel is Minimizede

If the keypanel is minimized while there is an incoming call, an icon will pop up and flash in the lower-right corner of
the screen. Position the mouse cursor over the icon to identify the caller. Click and hold the icon to talk back. If there is
a second incoming call you will be able to hear the caller’s voice. To talk to the second caller, clear the first call by
right-clicking on the icon.

2 This is the default operation. ADAM and ADAM CS intercoms can also be set to display the names

of all callers in the Incoming Messages window. This occurs when DIP switch 2 on each master
controller card in the ADAM or ADAM CS frame is set to the “on” position.

Windows NT Keypanel 9

4 ADVANCED OPERATIONS

4.1 Using a Telephone with the Keypanel

In order to use this feature, your intercom system must be equipped with a TIF-951 Telephone Interface (from here

☞

on referred to as the TIF). Also, your keypanel must have a talk and listen key pair assigned to communicate with
the TIF. See “Assigning Keys”, page 16.

If the display is flashing continously for a talk key that is assigned to the TIF, this indicates that the phone line is

☞

in-use.

4.1.1 Manual Dialing

1. Click the PHONE key to activate dialing mode. (or, select “Phone” on the Function menu.)

PHONE

2. Click the top of the talk key that is assigned to the TIF. This will latch the key in the on position, and the key's
display should turn blank.

If the listen key is set for manual activation, you can either turn it on now to hear the dialing tones as you dial, or

☞

wait until after you dial.

3. Dial the telephone number using the programming keypad or the computer's numeric keypad. As you dial, the
digits should appear in the display above the talk key. If the listen key is turned on, you will also hear dialing tones.

NUM

PL

2

IFB

PREFIX

5

TYPE

E-PNL

8

DISPLAY

MULT

0

FUNC

AUTO

3

ISO

6

9

PGMCLR

1

SLIST

PHONE

4

RELAY

COPYCW

7

EXCOPY

The PGM key is the same as the # key on a telephone. To enter an asterisk (*) click the CLR key twice. (A single

☞

CLR is used with the redial and autodial features, described below.)

4. After dialing the telephone number, click the PHONE key again to exit dialing mode.

PHONE

5. When the destination answers you should be able to carry on a conversation like any other intercom conversation.

10 Windows NT Keypanel

4.1.2 Hanging Up

1. Turn off the talk key by clicking on the bottom of the key.

2. Click the PHONE key.

PHONE

3. Again click the bottom of the talk key. The phone line is now disconnected.

4.1.3 Talk Mute During a Phone Conversation

You may turn the talk key off during a phone conversation without hanging up the phone line. This will mute output to
the phone line. Reactivate the talk key to resume your conversation.

4.1.4 Last Number Redial

The last phone number dialed is stored at the TIF. If several people have access to the TIF, redial may not produce

☞

the results that you expect!

1. Click the PHONE key to activate dialing mode.

PHONE

2. Click the top of the talk key assigned to the TIF. (Also activate the listen key now if desired.)

3. Click CLR-0-0 on the programming keypad. The last phone number will redial.

MULT

0

FUNC

MULT

0

FUNC

4. After the number has dialed, click the PHONE key to end dialing mode.

PHONE

Windows NT Keypanel 11

5. Proceed with your phone conversation. Hang up when finished using the key sequence:

PHONE

4.1.5 Storing An Autodial Number

The TIF-951 can store up to 32 autodial numbers. Each number can contain up to 30 digits. The numbers are not
retained if there is a loss of power to the TIF, so if this feature is used it's a good idea to power the TIF from an
uninterruptable power source. Store an autodial number as follows:

1. Click the PHONE key to activate dialing mode.

PHONE

2. Click the top of the talk key assigned to the TIF to latch the key on.

3. Dial the telephone number that you want to store using the programming keypad or the computer's numeric
keypad. (The Num Lock key should be on to use the computer’s keypad.)

NUM

PL

2

IFB

PREFIX

5

TYPE

E-PNL

8

DISPLAY

MULT

0

FUNC

AUTO

3

ISO

6

9

PGMCLR

1

SLIST

PHONE

4

RELAY

COPYCW

7

EXCOPY

To insert a pause anywhere in the dialing sequence, enter CLR-CLR-9-9.

99

A pause may be required, for example, if you need to enter a digit to get an outside line and your phone system
requires a pause before continuing to dial. If you are using credit card dialing, several pauses may also be required
between the phone number and your personal access code.

4. After dialing the telephone number, click CLR-PGM, then enter the two-digit number that you will use as the
autodial number

Example: store to autodial number 1.

MULT

PGM

0

FUNC

12 Windows NT Keypanel

NUM

1

SLIST