The RTS product information and design disclosed herein were
originated by and are the property of Telex Communications, Inc.
Telex reserves all patent, proprietary design, manufacturing,
reproduction, use and sales rights thereto, and to any article
disclosed therein, except to the extent rights are expressly granted
to others.
See the enclosed warranty card for further details.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
Telex Communications, Inc.
12000 Portland Avenue South
Burnsville, MN 55337 USA
Telephone: (800) 392-3497
Fax: (800) 323-0498
Factory Service: (800) 553-5992
RETURN SHIPPING INSTRUCTIONS
Be prepared to provide the company name, address, phone
number, a person to contact regarding the repair, the type and
quantity of equipment, a description of the problem, and the serial
number(s).
Customer Service Department
Telex Communications, Inc.
Telephone: (800) 392-3497
Fax: (800) 323-0498
Factory Service: (800) 553-5992
SHIPPING TO MANUFACTURER FOR REPAIR OR ADJUSTMENT
All shipments of RTS products should be made via United Parcel
Service or the best available shipper, prepaid. The equipment
should be shipped in the original packing carton; if that is not
available, use any suitable container that is rigid and of adequate
size. If a substitute container is used, the equipment should be
wrapped in paper and surrounded with at least four inches of
excelsior or similar shock-absorbing material. All shipments must
be sent to the following address.
Factory Service Department
Telex Communications, Incorporated
8601 East Cornhusker Hwy
Lincoln, NE 68507 U.S.A.
Attn: Service
Upon completion of any repair the equipment will be returned via
United Parcel Service or specified shipper collect.
Updating the TM-2000/MTM-2000 Software ...................................................................... 13
Appendix A - Useful Linux Tricks ........................................................................................ 20
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Introduction
This manual describes the installation and operation of the TM-2000/MTM-2000 Trunk Master
and Mini-Trunk Master, SWP-2000 Switch Over
Panel, and ICP-2000 Interconnect Panel.
TM-2000/MTM-2000 Description
The RTS Trunking System manages intercommunications between separate intercom systems
using intercom ports that have been reserved and
interconnected between the intercom systems.
Keypanels or other data devices can then communicate with various destinations in other intercom
systems via the reserved intercom ports. (This is
different from bus expansion, in which the bus
system of two or more frames are interconnected
to form one larger system.)
The RTS Trunking System consists of an RTS
Model TM-2000/MTM-2000 and one or more
RTS Model ICP-2000 Inter-Connection Panels,
depending on the number of intercom systems to
be trunked. A backup TM-2000 / MTM-2000
may also be added to prevent downtime in the
event of a failure of the main master control unit.
When both main and backup control units are
used, an RTS Model SWP-2000 Switch Over
Panel is required.
Front Panel Features
TM
TM-2000
With Security Cover
2
1
1.Status indicators for power, hard drive, fan,
system temperature
2.Front security panel
3.Cooling fan
4.Power switch (front)
5.System reset switch
6.Status indicators (from top to bottom):
Power, Hard Disk, Fan Failure, Over Temperature 1, Over Temperature 2
7.Floppy drive *
8.System over temperature alarm silence
switch.
9.CD-ROM drive *
* Used only for factory service.
Rear Panel Features
8
7
1
Figure 2. TM-2000 rear panel features.
23
4
1. Power supply fan.
2. AC power connector
3. AC voltage selector switch
4. Power switch (rear)
5. Keyboard and mouse connectors*
6. Parallel port connectors. See note below
7. Serial (COM) port connectors. See note
below
8. Card slots containing: (a) RS-485 communication card(s) using SCSI type II connector.
See note below. (b) Networking connector
using RJ-45 connector. See note below. (c)
Video monitor connector* using 15-pin D-Sub
connector.
* Used only for factory service.
6
5
3
Figure 1. TM-2000 front panel features.
5
6
4
8
7
With Security Cover
9
NOTE: The exact location of cards and connector
designations can vary from unit to unit. The
diagram provided is for general feature locations
only. Follow the designated labels found on your
particular unit(s).
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