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RVON-16
User Manual
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RTS RVON-16 User Manual

RV ON-16
RTS Voice Over Network
F . 01U.193.291
Rev. 06
DECEMBER/2011
ii RVON-16
PROPRIETARY NOTICE
The product information and design disclosed herein were origi­nated by and are the property of Bosch Security Systems, Inc. Bosch reserves all patent, proprietary design, manufacturing, repro­duction, use and sales rights thereto, and to any article disclosed therein, except to the extent rights are expressly granted to others.
COPYRIGHT NOTICE
Copyright 2011 by Bosch Security Systems, Inc. All rights reserved. Reproduction, in whole or in part, without prior written permission from Bosch is prohibited.
*All other trademarks are property of their respective owners.
WARRANTY AND SERVICE INFORMATION
For warranty and service information, refer to the appropriate web site below:
RTS............................................... www.rtsintercoms.com/warranty
RTSTW..................................................... www.rtstw.com/warranty
AudioCom................................. www.telexaudiocom.com/warranty
RadioCom..................................www.telexradiocom.com/warranty
Headsets................................ www.intercomheadsets.com/warranty
CUSTOMER SUPPORT
Te chnical questions should be directed to: Customer Service Department Bosch Security Systems, Inc. 12000 Portland Avenue South Burnsville, MN 55337 USA Telephone: 877-863-4169 Fax: 800-323-0498 Info@rtsintercoms.com
THE LIGHTNING FLASH AND ARROWHEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.
SEE MARKING ON BOTTOM/BACK OF PRODUCT.
WARNING: APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS.
WARNING: THE MAIN POWER PLUG MUST REMAIN READILY OPERABLE.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, GROUNDING OF
THE CENTER PIN OF THIS PLUG MUST BE MAINTAINED.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPRATUS TO RAIN OR MOISTURE.
WARNING: TO PREVENT INJURY, THIS APPARATUS MUST BE SECURELY ATTACHED TO THE FLOOR/WALL/RACK IN ACCORDANCE WITH THE INSTALLATION INSTRUCTIONS.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER­SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This product is AC only.
THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.
TECHNICAL QUESTIONS EMEA
Bosch Security Systems Technical Support EMEA
http://www.rtsintercoms.com/contact_main.php
DISCLAIMER
The manufacturer of the equipment described herein makes no expressed or implied warranty with respect to anything contained in this manual and shall not be held liable for any implied warranties of fitness for a particular application or for any indirect, special, or consequential damages. The information contained herein is subject to change without prior notice and shall not be construed as an expressed or implied commitment on the part of the manufacturer.
Bosch Security Systems, Inc.
Technical Manual
F.01U.193.291
RVON-16 iii
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Bosch Security Systems, Inc.
Te chnical Manual
F . 01U.193.291
Rev. 06
iv RVON-16
Bosch Security Systems, Inc.
Technical Manual
F. 01U.193.291
Table
of
Contents
INTRODUCTION .........................................................................................................................3
Description of the RVON-16 Voice Over Network Card ........................................................................3
Requirements ...........................................................................................................................................3
Features ....................................................................................................................................................4
Specifications ...........................................................................................................................................4
Digital ..................................................................................................................................................................4
Connections .........................................................................................................................................................4
Default Ethernet IP Addresses .................................................................................................................5
RVON-16 CARD CHANNEL ASSIGNMENT ............................................................................7
RVON-16 Channels .................................................................................................................................7
Resize your ADAM frame to accommodate AIO-16 cards and RVON-16 cards ...................................8
INSTALLATION ..........................................................................................................................9
Installation of the RVON-16 Card into the ADAM System ....................................................................9
Color Key Code .................................................................................................................................................10
Addresses and the RVON-16 Card ....................................................................................................................10
Switches and Connections .....................................................................................................................11
Configuring the RVON-16 Card with AZedit .......................................................................................13
RVON Connection Status Screen ..........................................................................................................15
Download RVON-16 Firmware through AZedit ...................................................................................22
Configuring RVON-16 using RVONedit ..............................................................................................24
RVON-16 Backcard ...............................................................................................................................25
LED Explanation ....................................................................................................................................26
BASIC NETWORK CONFIGURATION ..................................................................................27
Basic Network Configuration ................................................................................................................27
LAN (Local Area Network) vs. WAN (Wide Area Network) ..........................................................................27
Local Area Network ....................................................................... ................................................................27
WIDE AREA NETWORK .................................................................................... .... ..... ................................28
ACCESSING THE WIDE AREA NETWORK (WAN) ...................................................................................29
NETWORK ADDRESS TRANSLATION (NAT) ............................................................................. ..............29
PORTS ...............................................................................................................................................................29
IP ADDRESSES ................................................................................................................................................31
Ping a Computer ................................................................................................................................................32
POSSIBLE PITFALL WITH ROUTERS, GATEWAYS, AND SWITCHES .................................................33
RVON Configuration .............................................................................................................................34
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Technical Manual
F.01U.193.261
Rev. 06
2 RVON-16
Network Terminology 35
RVON TRUNKING CONNECTIONS .......................................................................................37
Notes 45
Bosch Security Systems, Inc.
Technical Manual
F.01U.193.261
Rev. 06
CHAPTER 1
Intr oduction
Description of the RVON-16 Voice Over Network Card
Like the RVON-8, the RVON-16 is installed into the ADAM intercom frame, the RVON-16 provid es vo ice over IP communications for the RTS ADAM intercom family of products. Voice over IP technology sends voice (audio) information in digital form using discrete packets rather than the traditional telephone network. The R VON-16 is an integrated solution for connecting custom keypanels to the Intercom Matrix over standard IP networks by supporting 16 channels (ports) of Audio in and out.
The RVON-16 supports all standard, hot-swappable and configurable options through Bosch’s RVONedit VoIP configuration software, as well as support for remote keypanels and virtual keypanels via VoIP (voice over internet protocol).
RVON-16 also supports RTS Intelligent Trunking over IP. Trunking is a method of using minimal audio paths for a large number of users. Because it is flexible, a trunked system can expand along with your business, to accommodate a growing number of users. RTS’ Intelligent Trunking is a pro ven techn ology, which provides the same capabilities and ease of use for intercoms and the seamless routing of communications between facilities, regardless of distance.
RVON-16 is fully compatible with internationally recognized standards and supports the following prot ocols: G.711, G.729A. and G.723 (2 speeds).
Requirements
Application Version
RVON-Keyp anel v 2.1.0 or higher RVON-8 v 2.1.0 or higher RVON-C v 2.1.0 or higher RVON-IO v 2.1.0 or higher AZedit v 3.3.1 or higher RVONed it v 2.0.0 or higher VKP v 2.0.0 or higher
Bosch Security Systems, Inc.
Te chnical Manual
F . 01U.193.291
4 Introduction RVON-16
Features
Installation: The RVON-16 is hot-swappable and installs into any available slot in an ADAM intercom
system. It provides a single RJ-45 Ethernet connection for use with a 10 BASE-T or 100 BASE-TX network. It also has two DB-9 connections for RS-232 or RS-485 pass-thru port.
16 channels of Audio IN and OUT: Expands the connectivity of the ADAM intercom by supporting 16 channels or ports of
audio in and out. Each channel has configurabl e network and bandwidth parameters that can be tailored to individual network functions, as well as ancillary data for keypanels and trunking control.
Ethernet Compatible: Fully Ethernet capable. The RVON-16 uses standard Ethernet protocols and is compatible
with 10 BASE-T or 100 BASE-TX Ethernet compliant devices and networks.
RVONedit Configuration: Users have the ability to adjust the audio parameters of each RVON-16 channel to
optimize the available bandwidth on the network.
Trunk Capable: The RVON-16 supports ancillary data control or use with RTS Intelligent Trunking. Addressing: 16 individually addressable audio channels. The RVON-16 can simultaneously feed VoIP
capable keypanels, as well as various other matrix intercom systems.
Pass-Through Serial Port: Provides two (2) virtual serial connections via an IP connection. Which, if used while
trunking, may eliminate the need for multiple IP resources.
Specifications
Digital
COMPRESSION BIT RATE
G.711 64 K 125 s 20-60 ms 160-224 kbps 8k G.729A 8 K 10 ms 20-120 ms 32 112 kbps 8k G.723 5.3 K / 6.3 K 30 ms 60-120 ms 29-45 kbps 8k *Data Rate depends on Codec Selection
NOTE: The Playout Delay and Bandwidth depends on the configured amount of audio per packet.
CODING
DELAY
Connections
1- RJ-45 Shielded Ethernet via backcard 2- DB-9 Serial Port via backcard High-density keyed ADAM compatible backplane connector
Power..............................................................................................................................................................................10.2 Watts
Physical .......................................................................................................................................................5.687” W x 11.024” L
PLAYOUT
DELAY
BANDWIDTH
SAMPLE
RATE
Bosch Security Systems, Inc.
Technical Manual
F . 01U.193.291
RVON-16 Introduction 5
Default Ethernet IP Addresses
TABLE 1. Default Address for the RVON Product Line
Product Default IP Ad dress Default Subnet Mask
RVON-I/O 192.168.0.1 255.255.0.0 RVON-8 192.168.0.2 255.255.0.0 RVON-Keypanel 192.168.0.3 255.255.0.0 RVON-C 192.168.0.4 255.255.0.0 RVON-16 192.168.0.5 255.255.0.0 GPIO-16 192.168.0.6 255.255.0.0 MCII-e 192.168.0.7 255.255.0.0 Cronus 192.168.0.8 255.255.0.0 Zeus III 192.168.0.9 255.255.0.0
Bosch Security Systems, Inc.
Technical Manual
F.01U.193.291
Rev. 06
6 Introduction RVON-16
Bosch Security Systems, Inc.
Technical Manual
F . 01U.193.291
CHAPTER 2
RV ON-16 Car d Channel Assignment
RVON-16 Channels
With the introduction of RVON-16 cards into the ADAM system, the number of channels availabl e doubl es from 136 to 272 channels. This is because instead of the eight (8) channels of audio per R VON-8 card, you now have 16 channels of audio per R VON-16 card. To be backwards compatible with the RVON-8, the RVON-16 channels have been split in to two (2) groups of eight (8) channels; an upper group and a lower group. The channel numbering sequence follows the lower group channels before numbering the upper group channels. For example, if you have an RVON-16 card in slot one (1) of an ADAM frame, the bottom group of eight (8) channels has channels 1-8 assigned to them, while the top group of eight (8) channels has channels 137 to 144 assigned to them (see Figure 1).
FIGURE 1. ADAM frame with RVON-16 cards only and the port numbering scheme
The ADAM Intercom System can run both the RVON-8 and RVON-16 card in the same frame. You can position your RVON-8 and RVON-16 cards in any slot or in any sequence within the ADAM frame. However, when mixing the RVON cards, it is important to consider that the channel numbering is consistent with the 2-tier channel systems. For example, in slots 1, 2, and 3, you have R VON-8 cards and in slot 4 you have a RVON-16 card. The channel numbering scheme assigns eight (8) channels per card for the first four (4) slots. When assigning ports to slot four (4), the bottom group of channels are assigned in sequence with the RVON-8 cards; however, the top group of ports associated with the RVON-16 card are assigned the corresponding channels with the card position. This means channels 137 through 160 are not used and the top group of channels used by the RV ON-16 card starts with channel 161 (see Figure 2 on page 8).
Bosch Security Systems, Inc.
Te chnical Manual
F . 01U.193.291
8 RVON-16 Card Channel Assignment RVON-16
FIGURE 2. ADAM frame with both RVON-8 and RVON-16 cards
Essentially, the channel numbering is static, in that the channel numbers used do not change whether you are using an RVON-8 or an RVON-16 card. Rather, it is a question of whether the channels shall or shall not exist.
NOTE: You can only hot-swap similar cards in a slot to achieve proper connection. If you swap different types of RVON
cards (RVON-8 and RVON-16), connection at the destination does not occur. You must reconfigure the destination device to point to the newly swapped RVON device.
Resize your ADAM frame to accommodate AIO-16 cards and RVON-16 cards
For information on how to upgrade your ADAM frame to high density, go to http://www.rtsintercoms.com, search Upgrading your ADAM to High Density.
Bosch Security Systems, Inc.
Technical Manual
F . 01U.193.291
CHAPTER 3
Installation
Installation of the RVON-16 Card into the ADAM System
CAUTION: The RVON-16 front card works with either an RVON-16 backcard or an RVON-8 backcard. However, if the
RVON-16 is used with an RVON-8 backcard, the second of the two RS-232 ports on the RVO N-16 is unavailable. Similarly, an RVON-8 card works with an RVON-16 backcard, but the second RS-232 port is unavailable. The second serial port is only available when an RVON-16 front card is used with an RVON-16 backcard.
The following firmware versions are the minimum required for RVON-16 support:
• MC V9.28.0
• MCII-e V1.6.0
• DBX V1.19.0 (w/PC V10.19.0 or w/PCII-e V1.19.0)
When inserting the RVON-16 in the ADAM system, the following considerations need to be made:
• Gently insert the RVON-16 into the correct slot. If the card is forced or twisted while inserting, a pin on the
backplane could short or break causing the card to become inoperable.
• When inserting the RVON-16 into the ADAM system, make sure to insert it into a compatible backcard. If
the card is inserted into an incompatible backcard, undesirable results can occur.
• DO NOT FORCE MATING CARDS
Bosch Security Systems, Inc.
Te chnical Manual
F . 01U.193.291
10 Installation RVON-16
Color Key Code
FIGURE 3. The RVON-16 Col or Key Code. This Key Code allows only the RVON-8 or RVON-16 to plug into a blue
coded, compatible backcard.
On the RVON-16 card, Telex has provided a color key code and knock-outs for digits 1-8 to ensure a compatible connection between cards. The RVON-16 card color is blue, and inserts into a blue coded backcard only.
Addresses and the RVON-16 Card
Because the RVON-16 has an Ethernet interface, it is required to have a MAC (Media Access Control) address. This is a low level address that contains 48 bits. Do not confuse this address with an IP (Internet Protocol) Address. In order to be IP compliant, all cards must have a unique MAC ID when shipped from the manufacturer. Typically, the MAC ID of a piece of hardware, such as the RVON-16 card, has a fixed or static address. Whereas, the RVON-16 card’s IP Address can change over time.
The MAC Address uniquely identifies each node of a network and interfaces directly with the network media. The RVON-16 has a small 8-pin serial device on the board that the processor can read the unique MAC Address from. For more information, on MAC IDs, contact technical support.
Bosch Security Systems, Inc.
Technical Manual
F . 01U.193.291
RVON-16 Installation 11
Switches and Connections
IMPORTANT: You must remove the card from the frame in order to change any DIP switch settings.
The RVON-16 card, unlike the RVON-8 card has two banks of eight DIP Switches.
DIP Switch 1 AZedit Configuration Disable
Closed: Configuration via AZedit is disabled. Open (Default): Configuration via AZedit is enabled.
Description: Disables configuration changes via AZedit. AZedit is still able to view the RVON configuration and status. The configuration can be changed via the serial and Telnet connections.
DIP Switch 2 Configuration File Save Location
Closed: The RV ON card holds the definitive configuration file. Open (Default): The Master Controller holds the definitive configuration file.
Description: Assigns where the configuration file for the RVON products is to be stored, either on the Master Controller or on the RVON card.
DIP Switch 3 Not Used.
Keep in Open position.
DIP Switch 4 Inhibit Reset
Closed: When enabled, the card is prevented from resetting after 30 seconds of no communication with the system controller.
Open (Default): When disabled, the card resets after 30 seconds of no communication with the system controller.
Description: Allows pass-through serial data to continue when the intercom is otherw ise down (i.e., upgrades). Mainly used to keep trunking connections open when disruptions in comm unication on the card occur.
DIP Switch 5 Password Reset
Closed: Resets the Telnet user name and password to their default values. The password is case sensitive:
User: telex Password: password Also, this setting disables RVONedit and resets the authentication table in RVONedit. Open (Default): Uses current username and password.
Description: Enables the user to reset the Telnet username and password.
DIP Switch 6 Serial Monitor Enable
Closed: Enables a serial monitor on back card DB9 via Serial Port 1. Open (Default): Enables pass-through serial port via the back card DB9 on both serial port 1 and
serial port 2.
NOTE: Serial Port 2 is always seen as the pass-through port. Description: Selects DB9 serial configuration.
Bosch Security Systems, Inc.
Technical Manual
F.01U.193.291
Rev. 06
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