TECHNICAL DATA PACKAGE
Model
862
System Interconnect
RTS SYSTEMS' LIMITED WARRANTY
RETURN
SHIPPING INSTRUCTIONS
The products of RTS Systems, a California
corporation, are warranted to
be
free from defects
in
materials and workmanship for a period of one year
from the date of sale.
RTS Systems' sole obligation during the warranty
period is to provide, without charge, parts and labor
necessary to remedy covered defects appearing in
products returned prepaid to RTS Systems, 1100
W.
Chestnut Street, Burbank, California, 91506, U.S.A..
This warranty does not cover any defect, malfunction
or failure caused beyond the control of RTS Systems,
including unreasonable or negligent operation, abuse,
accident, failure to follow instructions in this Manual,
defective or improper associated equipment, attempts
at modification and repair not authorized by RTS
Systems, and shipping damage. Products with their
serial numbers removed or effaced are not covered by
this warranty.
To obtain warranty service, follow the procedures
entitled "PROCEDURE FOR RETURNS" and
"SHIPPING TO MANUFACTURER FOR REPAIR
OR ADJUSTMENT" listed below.
This warranty is the sole and exclusive e ress
warranty given with respect to RTS Systems' pro
"B
ucts.
It is the responsibility of the user to determine before
purchase that this product is suitable for the user's
intended purpose.
ANY
AND
ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED
WARRANTY.
NEITHER RTS SYSTEMS NOR THE DEALER
WHO SELLS RTS SYSTEMS' PRODUCTS IS
LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF
ANY
KIND.
Procedure For Returns:
If repair is necessary, contact the dealer where this
unit was purchased.
If repair through the dealer is not possible, phone the
RTS Systems Customer Service Department, located
at the factory, as directed below. They
will
issue a
Return Authorization Number
DO NOT RETURN
ANY
EOUIPMENT TO THE
FACTORY WlTHOUT FIRST OBTAINING A
RETURN AUTHORIZATION NUMBER,
Be prepared to provide your company's name,
address, phone number, a person to contact regarding
the repair, the type and quantity of equipment, a
description of the defect, and the serial number@).
Questions regarding returns for repair should be
directed to:
Customer Service Department
RTS Systems
1100
W.
Chestnut St.
Burbank,
CA
91506, U.SA.
Telephone: (818) 566-6700
Telex: 194855
Telefax: (818) 843-7953
SHIPPING TO MANUFACTURER FOR REPAIR
OR ADJUSTMENT
All shipments of RTS Systems, equipment should be
pre~aid via United Parcel Service or the best available
shipper. The equipment should be shipped
in
the
original packing carton; if that is not available, use any
suitable container that is rigid and of adequate size. If
a substitute container is used, the equipment should
be wrapped in paper and surrounded with at least
four inches of excelsior or similar shock-absorbing
material. All shipments should be directed to the
attention of the Customer Service Department and
must include the Return Authorization Number.
Upon completion of repairs equipment
will
be
returned collect via United Parcel Service or specified
shipper.
RTS Systems, Burbank, CA 91506
/
FSCM: 60572 TDP3511/ Second Edition, October 1989
Page
4