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It’s Under Control
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ZM-24
Installation and Operation Guide
70-210061-17 V1.0
2.4 GHz Transceiver Module
It’s Under Control
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2.4 GHz Transceiver Module
ZM-24
2
Copyright © 2009
Remote Technologies Incorporated
All rights reserved.
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It’s Under Control
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This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received including
interference that may cause undesired operation.
FEDERAL COMMUNICATIONS COMMISSION NOTICE
117 612 914
DECLARATION OF CONFORMITY (DOC)
The Declaration of Conformity for this product can be found on the RTI
website at: www.rticorp.com/declaration
FCC ID: MMURTI1400
IC (Canada): 3166A-RTI1400
2.4 GHz Transceiver Module
ZM-24
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Read Instructions. Read all safety and operating instructions before
operating the unit.
Retain Instructions. Keep the safety and operating instructions for
future reference.
Heed Warnings. Adhere to all warnings on the unit and in the
operating instructions.
Follow Instructions. Follow operating instructions and instructions
for use.
Heat. Keep the unit away from heat sources such as radiators, heat
registers, stoves, etc., including ampliers that produce heat.
Water and Moisture. Do not use the unit near water—for example,
near a sink, in a wet basement, near a swimming pool, near an open
window, etc.
Object and Liquid Entry. Do not allow objects to fall or liquids to be
spilled into the enclosure through openings.
Cleaning. The unit should be cleaned only as recommended in this
installation and operation guide.
Servicing. Do not attempt any service beyond that described in
the operating instructions. Refer all other service needs to qualied
service personnel.
Damage Requiring Service. The unit should be serviced by qualied
service personnel when:
Objects have fallen or liquid has been spilled into the unit.
The unit does not appear to operate normally or exhibits a
marked change in performance.
The unit has been dropped or the enclosure has been damaged.
WARNING!
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE.
SAFETY SUGGESTIONS
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Remote Technologies Incorporated warrants its products for a period of one
(1) year from the date of purchase from Remote Technologies Incorporated
or an authorized Remote Technologies Incorporated distributor.
This warranty may be enforced by the original purchaser and subsequent
owners during the warranty period, so long as the original dated sales
receipt or other proof of warranty coverage is presented when warranty
service is required. Except as specied below, this warranty covers all
defects in material and workmanship in this product. The following are not
covered by the warranty:
Damage resulting from:
1. Accident, misuse, abuse, or neglect.
2. Failure to follow instructions contained in this Guide.
3. Repair or attempted repair by anyone other than Remote Technologies
Incorporated.
4. Failure to perform recommended periodic maintenance.
5. Causes other than product defects, including lack of skill, competence
or experience of user.
6. Shipment of this product (claims must be made to the carrier).
7. Being altered or which the serial number has been defaced, modied
or removed.
Remote Technologies Incorporated is not liable for any damages caused by
its products or for its failure of its products to perform, including any lost
prots, lost savings, incidental damages, or consequential damages.
Remote Technologies Incorporated is not liable for damages based upon
inconvenience, loss of use of the product, loss of time, interrupted
operation, commercial loss, any claim made by a third party or made by
you for a third party.
Remote Technologies Incorporated’s liability for any defective product is
limited to repair or replacement of the product, at our option.
If your RTI ZigBee Transceiver Module (ZM-24) needs service, please
contact Remote Technologies Incorporated by telephone, fax or E-mail
for return information. Please do not return products to Remote
Technologies Incorporated without return authorization.
LIMITED WARRANTY
2.4 GHz Transceiver Module
ZM-24
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All rights are reserved. No part of this document may be photocopied,
reproduced, or translated without the prior written notice of Remote
Technologies Incorporated.
The information contained in this document is subject to change without
notice. Remote Technologies Incorporated shall not be liable for errors or
omissions contained herein or for consequential damages in connection with
the furnishing, performance, or use of this guide.
Microsoft, Windows, Windows XP and Windows Vista are registered
trademarks of Microsoft Corporation in the United States and other countries.
ZigBee is a registered trademark of the ZigBee Alliance.
ZM-24, Integration Designer, and the RTI logo are registered trademarks of
Remote Technologies Incorporated.
Other brands and their products are trademarks or registered trademarks of
their respective holders.
DISCLAIMER
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Federal Communications Commission Notice ...............3
Safety Suggestions ......................................................4
Limited Warranty ........................................................5
Disclaimer .................................................................. 6
Contents ......................................................................7
Chapter 1 - Welcome ...................................................9
Important Notes ...................................................... 9
Product Contents, Unpacking .................................... 10
Chapter 2 - Features ................................................... 11
Chapter 3 - Installation and Operation ....................... 13
Chapter 4 - Specications ........................................... 17
Chapter 5 - Troubleshooting ....................................... 19
Chapter 6 - Service and Support ................................. 21
Index .........................................................................23
TABLE OF CONTENTS
2.4 GHz Transceiver Module
ZM-24
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Thank you for using the RTI ZM-24 2.4 GHz Transceiver Module.
Utilizing the latest in wireless technology, the RTI ZM-24 Transceiver
Module is capable of more than just receiving signals - it can transmit
signals as well. This creates a bi-directional communication link between
ZigBee® enabled RTI control processors and handheld remote controls.
Feedback, such as song meta-data or volume level from supported devices
can now be viewed on the remote control.
ZigBee® is a communication standard (IEEE 802.15.4) that uses radio
frequency transmission at 2.4GHz to create a self-healing wireless mesh
network. Designed for easy network expansion, multiple ZM-24 Transceiver
Modules may be widely deployed, providing ultra-reliable and low-cost
control of very large areas.
The ZM-24 is easy to install. Each RTI control processor, that is utilizing
ZigBee® communication, needs only one ZM-24 hardwired to it. To extend
the range of the wireless mesh network, additional ZM-24 “repeater”
modules can be added by simply powering them from any electrical outlet
within communication range of other ZM-24 modules. When multiple
ZM-24 modules have been installed, a self-healing mesh network will be
created, which adapts to changes or problems with the communication
path.
IMPORTANT NOTES
Please read these important notes about the ZM-24:
DO NOT WIRE A ZM-24 TO A CONTROL PROCESSOR AND A
POWER SUPPLY SIMULTANEOUSLY.
When the ZM-24 is being used as a “repeater” it should only be
powered from the power supply that comes with the ZM-24.
The ZM-24 should be placed in an area where it is around normal
room temperature (between 60°F to 90°F).
Avoid installing the ZM-24 in a location where it can come in contact
with direct sunlight.
Do not let the ZM-24 get wet. It should not be handled with wet hands
or placed in an area where it could get wet.
Do not subject the ZM-24 to smoke, dust, or vibrations.
Do not disassemble the unit. Service of the ZM-24 should be
performed by authorized personnel only.
CHAPTER 1 | WELCOME
2.4 GHz Transceiver Module
ZM-24
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PRODUCT CONTENTS
Contents within the box include the following items:
One (1) RTI ZM-24 2.4 GHz Transceiver Module
One (1) ZM-24 mounting bracket
Two (2) 6 - 32 x 3 inch athead mounting screws
One (1) 1/2-wave antenna
One (1) 6 ft. (2m) CAT5 cable with RJ45 ends
One (1) operation manual
One (1) power supply, 12V 1A
UNPACKING AND INSPECTION
After unpacking your new RTI ZM-24 2.4 GHz Transceiver Module, save all
of the packing materials in case you ever have to ship the unit.
Thoroughly inspect the ZM-24 and packing materials for signs of damage.
Report any damage to the carrier immediately. Report any equipment
malfunctions to RTI or an authorized RTI distributor.
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The ZM-24 provides superior quality and reliability as well as these specic
features:
Enables bi-directional communication between ZigBee® enabled RTI
remote controls and processors.
Wireless ZigBee® communication range between compatible devices
up to 100 feet (30m).
Connects to an RTI control processor from up to 1000 feet (300m)
away using standard Cat5 cable.
Wireless coverage is easily expanded by adding ZM-24 modules,
simply powering them from any electrical outlet within communication
range of other ZM-24 modules.
Utilizes IEEE 802.15.4 wireless ZigBee® communication at 2.4GHz.
Durable plastic enclosure and adjustable antenna.
Receives power from an RTI control processor or from the included
power supply.
Easy mounting with a detachable wall bracket.
CHAPTER 2 | FEATURES
Antenna
Programming
Button
Status Light
(Red)
RTI Com
Port
Activity Light
(Green)
ZM-24 REFERENCE
2.4 GHz Transceiver Module
ZM-24
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CHAPTER 3 | INSTALLATION AND OPERATION
MOUNTING AND LOCATION
The ZM-24 can be mounted on a shelf, wall, or cabinet. See below for
recommended positioning. To extend the coverage area, additional ZM-24
modules may be installed 50-100 feet (15-30m) away from another
ZM-24 module.
IMPORTANT INSTALLATION NOTES:
The power supply that comes with the ZM-24 should only be used
to power the ZM-24 when it is being used as a “repeater”. Do not
plug the power supply into a ZM-24 that is wired directly to a control
processor.
Every control processor must have a ZM-24 module plugged into it to
enable communication.
No Ethernet networking components (routers, hubs, switches) should
be used for extending wiring from control processor to ZM-24.
ZM-24 modules should be placed at least 3 feet (1m) from electronic
components and at least 8 feet (2.5m) from 2.4GHz wireless access
points or cordless phone systems.
If additional ZM-24 modules are used to extend range, a slow down in
network performance may occur.
INSTALLATION
50 ft. - 100 ft. (15m - 30m)
3 ft. (1m) Minimum
4 ft. (1.2m) Minimum
Equipment Rack
4 ft. (1.2m) Minimum
Wireless
Access Point
8 ft. (2.5m)
Minimum
2.4 GHz Transceiver Module
ZM-24
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CONNECTION OPTIONS
Wiring between the ZM-24 and a ZigBee® enabled RTI control processor
should be cat5 cable with an RJ-45 termination (568B). Plug the cable into
the RTI COM port on the control processor and the ZM-24 up to 1000 feet
(300m) away. Additional ZM-24 modules may be used in “repeater” mode
to extend wireless coverage.
RTI COM
Repeater Repeater
ZigBee® Mesh Network
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Media Center
Receiver
Cable Box
DVD
ZigBee® Mesh Network
CONNECTION OPTIONS - CONTINUED
Installations with more than one processor must have ZM-24 modules
plugged into each processor. As long as the ZM-24 modules are within
communication range of each other, a wireless mesh network will be
established. Additional ZM-24 modules may be used in “repeater” mode to
extend wireless coverage.
Two-way ZigBee® Enabled RTI Control Processor
ZigBee® Enabled RTI Control Processor
Repeater
2.4 GHz Transceiver Module
ZM-24
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PROGRAMMING
The ZM-24 connected to an RTI control processor will become the
“coordinator” module and no additional programming is required.
Additional ZM-24 modules may be used in “repeater” mode, creating a
self-healing mesh network to extend wireless coverage. ZM-24 modules
used in “repeater” mode must be programmed using a ZB-Pro Professional
2.4GHz Network Management Tool.
Programming a ZM-24 for “repeater” mode:
Plug in and attach the ZM-24 power supply.
Open the Integration Designer programming software and system le.
Open the “Communications” menu and click on “Congure ZM-24
Wireless Repeater”.
Follow the steps of the ZM-24 update wizard.
PROGRAMMING NOTES:
Please refer to the ZB-Pro operation guide for instructions on its use.
ZM-24 must be within 10 feet (3m) of a ZB-Pro for an update to occur.
The ZM-24 update process requires the programming button to be
pressed.
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CHAPTER 4 | SPECIFICATIONS
Power +9VDC to +16VDC, 60mA
RTI Com Port Two-way ZigBee® Communication Port, RJ45
Connection, drives up to 1000 ft (300 m) of wire
Wireless Networking IEEE 802.15.4 (ZigBee® Wireless Mesh
Networking)
RF Frequency Range 2.4GHz
Operating
Temperature
+32°F to +122°F (0°C to +50°C)
Operating Humidity 5% to 95% Non-condensing
Enclosure High-impact molded ABS plastic, black
Mounting Detachable bracket
Dimensions -
Antenna Flat
(W x H x D)
3.5” (89mm) x 4.0” (101mm) x 1.1” (28mm)
Dimensions -
Antenna Extend.
(W x H x D)
3.5” (89mm) x 7.25” (184mm) x 1.1” (28mm)
Weight 4 oz (113g)
Warranty One Year (Parts & Labor)
All specications subject to change without notice.
2.4 GHz Transceiver Module
ZM-24
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If you are having problems with your RTI ZM-24 Transceiver Module, use
the troubleshooting steps below.
If you continue to have problems:
Refer to the Dealer section of the RTI website for further troubleshooting
steps: www.rticorp.com/dealers
Refer to Chapter 7 for more information on contacting RTI technical
support.
STATUS LIGHT ACTIVITY
LIGHTS
Status = Red
Activity = Green
The ZM-24 conguration mode and network connection status can be
determined by looking at the Status and Activity LEDs. Please refer to the
Dealer section of the RTI website (www.rticorp.com/dealers) for the latest
description of the LED states (On/Off/Blinking) and what they mean.
RF COMMUNICATION ISSUES
Verify that ZM-24 modules being used as “repeaters” have been
programmed using the ZB-Pro.
Try a different ZM-24 removable antenna.
If a wireless network is not established, try moving ZM-24 modules
closer together.
CHAPTER 5 | TROUBLESHOOTING
2.4 GHz Transceiver Module
ZM-24
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For news about the latest updates, new product information, and new
accessories, please visit our web site at:
www.rticorp.com
CONTACTING RTI
For general info, you can contact RTI at:
Tel. (952) 253-3100
Fax (952) 253-3131
info@rticorp.com
RTI TECHNICAL SUPPORT
At RTI, customer service and satisfaction is an utmost priority. If you are
encountering any problems or have a question about your RTI product,
please contact RTI Technical Support for assistance.
RTI provides technical support by telephone, fax or e-mail. For the highest
quality service, please have the following information ready, or provide it in
your fax or e-mail.
Your Name
Company Name
Telephone Number
E-mail Address
Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in
your system, a description of the problem, and any troubleshooting you
have already tried.
If you are having a problem with software, please note what version you
have installed, the operating system on your PC, a description of the
problem, and any troubleshooting you have already tried.
If you are calling about a software or programming question or problem,
please be at you computer when you place your call. This will considerably
speed up the troubleshooting process.
For technical support or assistance with your ZM-24, software, or
accessories, contact RTI at:
(952) 253-3137
support@rticorp.com
www.rticorp.com
For questions regarding service or repair of your ZM-24, contact RTI at:
(952) 253-3136
service@rticorp.com
www.rticorp.com
Please do not return products to RTI without return authorization.
CHAPTER 6 | SERVICE AND SUPPORT
2.4 GHz Transceiver Module
ZM-24
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CHAPTER 6 | SERVICE AND SUPPORT
Shipment of ZM-24 for Service
RTI will pay all labor and material expenses for all repairs covered by this
product’s warranty. If necessary repairs are not covered by warranty, or if
a unit is examined which is not in need of repair, you may be charged for
the repairs or examination.
If it is necessary to ship the ZM-24 for service:
Please pack it securely (we suggest that it be insured).
Do not include accessories such as power cords or manuals unless
instructed to do so.
You must pay any shipping charges incurred in getting your ZM-24 to RTI.
RTI will pay reasonable return shipping charges via a carrier of our choice
to any destination within the United States if the repairs are covered under
warranty.
A copy of the original dated sales receipt must be provided whenever
warranty service is required. You will need this receipt to establish the date
of purchase.
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INDEX
Contents ...........................................................................7
Features .......................................................................... 11
Federal Communications Commission Notice .......................... 3
Installation/Operation ....................................................... 13
Connection Options ....................................................... 14
Mounting ...................................................................... 13
Programming ................................................................ 16
Limited Warranty/Disclaimer ................................................ 5
Product Contents ................................................................ 9
Safety Suggestions ............................................................. 4
Service and Support ......................................................... 21
Contact RTI .................................................................. 21
Shipment for Service ..................................................... 22
Technical Support .......................................................... 21
Specications ................................................................... 17
Troubleshooting ................................................................ 19
2.4 GHz Transceiver Module
ZM-24
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Remote Technologies Incorporated
5775 12th Avenue East, Suite 180
Shakopee, MN 55379
Tel: 952-253-3100
Fax: 952-523-3131
www.rticorp.com
© 2009 Remote Technologies Inc. All rights reserved. Printed in Taiwan.
It’s Under Control
®
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