RTI VWS-21R User Manual

VWS-21R

HDBaseT Wall Plate Receiver

All Rights Reserved

Version: VWS-21R_2017V1.0

User Manual

HDBaseT Wall Plate Receiver

Preface

Read this user manual carefully before using the product. Pictures shown in this manual
is for reference only, different model and specifications are subject to real product.

This manual is only for operation instruction only, not for any maintenance usage. The
functions described in this version are updated till November 3, 2017. In the constant
effort to improve our product, we reserve the right to make functions or parameters
changes without notice or obligation. Please refer to the dealers for the latest details.

Trademarks

Product model, logo are trademarks. Any other trademarks mentioned in this manual
are acknowledged as the properties of the trademark owner. No part of this publication
may be copied or reproduced without prior written consent.

FCC Statement

This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.

Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference

Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.

HDBaseT Wall Plate Receiver

SAFETY PRECAUTIONS

To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.

 Unpack the equipment carefully and save the original box and packing material for

possible future shipment

 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury

to persons.

 Do not dismantle the housing or modify the module. It may result in electrical shock

or burn.

 Using supplies or parts not meeting the products’ specifications may cause damage,

deterioration or malfunction.

 Refer all servicing to qualified service personnel.
 To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this

product near water.

 Do not put any heavy items on the extension cable in case of extrusion.
 Do not remove the housing of the device as opening or removing housing may

expose you to dangerous voltage or other hazards.

 Install the device in a place with fine ventilation to avoid damage caused by

overheat.

 Keep the module away from liquids.
 Spillage into the housing may result in fire, electrical shock, or equipment damage. If

an object or liquid falls or spills on to the housing, unplug the module immediately.

 Do not twist or pull by force ends of the optical cable. It can cause malfunction.
 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to

the device before cleaning.

 Unplug the power cord when left unused for a long period of time.
 Information on disposal for scrapped devices: do not burn or mix with general

household waste, please treat them as normal electrical wastes.

HDBaseT Wall Plate Receiver

Contents

1. Introduction ................................................................................................................. 1

1.1 Introduction to VWS-21R ................................................................................... 1

1.2 Features ............................................................................................................ 1

1.3 Package List ...................................................................................................... 1

2. Panel Description ........................................................................................................ 2

2.1 Front Panel ........................................................................................................ 2

2.2 Rear Panel ......................................................................................................... 3

3. System Connection ................................ ................................ ................................ ..... 4

3.1 Usage Precautions ............................................................................................ 4

3.2 System Diagram ................................................................................................ 4

3.3 Connection Procedure ....................................................................................... 4

3.4 PoC/ PoE Solution ............................................................................................. 5

3.5 Application ......................................................................................................... 5

4. Specification ............................................................................................................... 6

5. Panel Drawing ............................................................................................................ 7

6. Troubleshooting & Maintenance ................................................................................. 8

7. Customer Service ....................................................................................................... 9

HDBaseT Wall Plate Receiver

1

1. Introduction

1.1 Introduction to VWS-21R

VWS-21R is a Decora style HDBaseT receiver that installs in a double-gang wall plate to
provide a convenient interface for HDMI / DVI output. It has 1 HDMI OUT, 1 HDBT IN
with PoC & PoE, 2 IR IN and 1 IR OUT. It supports HDMI 1.4& HDCP for reliable
transmission. HDBT IN is capable to transmit AV& control signal up to 70m, of which IR&
RS232 control signal can travel bi-directionally.

With its PoC/ PoE solution, VWS-21R can be energized by far-end device whichever
supports PoC/ PoE.

1.2 Features

 High bandwidth: 10.2Gbps
 Wide resolution range (from 480p to 4Kx2K)
 Compliant with HDMI 1.4, support 1080p 3D
 HDCP compliance, equipped with HDCP auto-tracking
 Bi-directional IR& RS232 control
 Powered by local power pack or power sourcing equipment via PoC/ PoE solution
 Aluminium design for elegant and better cooling

1.3 Package List

 1 x VWS-21R
 2 x Screws (for VWS-21R)
 1 x Face Plate (2 gang)
 2 x Screws (for face plate)
 4 x Pluggable Terminal Blocks (2 2-pin block, 2 3-pin block)
 1 x User Manual

Note：Please confirm if the product and the accessories are all included, if not, please

contact with the dealers.

HDBaseT Wall Plate Receiver

2

2. Panel Description

2.1 Front Panel

No.

Name

Description

①

Power
indicator

Illuminates red when powered on
②

HDMI OUT

Connect with HDMI display

③

LINK
&HDCP

 LINK: Twisted Pair Link status indicator, illuminate green

when successfully connected.

 HDCP: HDCP compliance indicator, illuminate green when

the source signals is with HDCP; blink when it is not with
HDCP; and turn off when there is no source signal.

④

IR

In-built IR sensor

LINK HDCPPOWER

HDMI OUT

HDBaseT Wall Plate Receiver

3

2.2 Rear Panel

No.

Name

Description

①

PoC IN&
HDBT IN

RJ45 port, connect with transmitter via a CAT5e/6 cable to
deliver AV& control signals, support PoC.

②

IR IN

Connect with IR receiver, receive IR signals sent from the IR
Emitter connected to the far-end receiver

③

IR OUT

Connect with IR Emitter, IR signals emitted from the IR emitter
are received by the IR receiver connected to the far-end
receiver.

④

RS232

Serial port, connects with a far-end receiver, supports
bi-directional RS232 control (send control signal from local or
receive control signal sent from far-end devices).

⑤

Power

Connect with DC 12V power adapter

Note:

 VWS-21R can be energized via standard PoC& PoE, i.e. it can be energized by

far-end device.

 Once connecting an IR Receiver to the IR IN socket, both the in-built IR sensor and

the extended IR Receiver is capable to collect IR signal.

 Pictures shown in this manual are for reference only, different model and

specifications are subject to real product.

PoC IN

HDBT IN

RS232

12V

POWER

Tx

Rx

IR IN

SIG

IR OUT

SIG

5V

5V

HDBaseT Wall Plate Receiver

4

3. System Connection

3.1 Usage Precautions

 System should be installed in a clean environment and has a prop temperature

and humidity.

 All of the power switches, plugs, sockets and power cords should be insulated and

safe.

 All devices should be connected before power on.

3.2 System Diagram

The following diagram illustrates typical input and output connections that can be
utilized with VWS-21R (exampled by HDBaseT Twisted Pair PoC Transmitter):

Figure 3- 1 System connection

3.3 Connection Procedure

Step1. Connect HDMI source device (e.g. Blue-ray DVD) to HDMI IN socket of the

HDBaseT Twisted Pair PoC Transmitter with HDMI cable.

Step2. Connect the HDBT ports of HDBaseT Twisted Pair PoC Transmitter and

HDBaseT Wall Plate Receiver

5

VWS-21R.

Step3. Connect a HDMI display to the HDMI OUT port of VWS-21R.
Step4. Connect a control terminal (e.g. a PC) to the RS232 port of either HDBaseT

Twisted Pair PoC Transmitter or VWS-21R.

Step5. Both HDBaseT Twisted Pair PoC Transmitter and VWS-21R have IR IN and IR

OUT sockets. When one model is used for IR signal receiver, the IR signal must
be sent out by the other model.

For example: When “IR IN” of VWS-21R connects with an IR receiver, the IR
emitter must connect to IR OUT of HDBaseT Twisted Pair PoC Transmitter.

Step6. Connect a DC 24V power adaptor to the power port of HDBaseT Twisted Pair

PoC Transmitter.

Note: IR& RS232 signal can be transmitted bi-directionally between VWS-21R and
HDBaseT Twisted Pair PoC Transmitter.

3.4 PoC/ PoE Solution

Apart from power supply, VWS-21R can be energized by far-end devices that support
PoC/ PoE, which increases the system flexibility.

Connect the receiver and far-end device (exampled by HDBaseT Twisted Pair PoC
Transmitter) via a CAT5e/6 cable as below:

Figure 3- 2 PoC Solution

AV and IR& RS232 control signal can also be transmitted via the cable.

3.5 Application

VWS-21R has a good application in various occasions, such as computer realm,
monitoring, conference room, big screen displaying, television education, command &
control center and smart home etc.

HDBaseT Wall Plate Receiver

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4. Specification

Note: All nominal levels are at ±10%.

Video

Input

1 HDBT

Output

1 HDMI

Input
Connector

1 RJ45

Output
Connector

1 19-pin Type A HDMI
female

Transmission
Distance

1080P≤20M
4Kx2K≤15M

Control Parts

Control Ports

1 RS232
2 IR IN (1 in-built IR sensor on front panel, 1 3.5mm IR IN on rear panel
1 IR OUT

General

Resolution

HDMI:4Kx2K, 1080P 3D, 1080P, 1080i, 720P, 576P, 576i, 480P, 480i

DVI:1920x1200@60Hz, 1920x1080@60Hz, 1600x1200@60Hz,
1280x1024@75Hz, 1280x1024@60Hz, 1024x768@75Hz,
1024x768@70Hz, 1024x768@60Hz, 800x600@75Hz,
800x600@72Hz, 800x600@60Hz, 640x480@75Hz, 640x480@72Hz,
640x480@60Hz

Transmission
Distance

1080P≤70M (PoC)
4Kx2K≤40M (PoC)

Bandwidth

10.2Gbps

HDMI
Standard

Support HDMI1.4 and HDCP

Chassis
Dimension

Decora style two gang

Power
Consumption

7w (Max)

Power
Supply

DC 12V 2A

Temperature

0 ~ 55℃

Reference
Humidity

10% ~ 90%

Dimension
(W*H*D)

89x 104 x 35 mm

Weight

0.24Kg

HDBaseT Wall Plate Receiver

7

5. Panel Drawing

LINK HDCPPOWE R

HDMI O UT

89 mm

PoC IN

HDBT IN

RS23 2

12V

POWE R

Tx

Rx

IR IN

SIG

IR OUT

SIG

5V

5V

PoC IN

HDBT I N

RS23 2

12V

POWE R

Tx

Rx

IR IN

SIG

IR OUT

SIG

5V

5V

104 m

m

69 m

m

LINK HDCPPOWE R

HDMI O UT

HDBaseT Wall Plate Receiver

8

6. Troubleshooting & Maintenance

Problems

Potential Causes

Solutions

Color losing or no video
signal output in HDMI
display

The connecting cables may
not be connected correctly
or it may be broken

Check whether the cables
are connected correctly
and in working condition.

No HDMI signal output in
the device while local
HDMI input is in normal
working state

Output image with
snowflake

POWER indicator doesn’t
work or no respond to any
operation

Loose or failed power cord
connection

Ensure the power cord
connection is good

Cannot control the device
by control device (e.g. a
PC) through RS232 port

Wrong RS232
communication parameters

Make sure the RS232
communication parameters
are correct.

The unit is broken

Send it to authorized
dealer for repairing.

Static becomes stronger
when connecting the video
connectors

bad grounding

Check the grounding and
make sure it is connected
well.

If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.

HDBaseT Wall Plate Receiver

9

7. Customer Service

The return of a product to our Customer Service implies the full agreement of the terms
and conditions hereinafter. There terms and conditions may be changed without prior
notice.

① Warranty

The limited warranty period of the product is fixed 3 (three) years.

② Scope

These terms and conditions of Customer Service apply to the customer service
provided for the products or any other items sold by authorized distributor only.

③ Warranty Exclusions:

 Warranty expiration.
 Factory applied serial number has been altered or removed from the product.
 Damage, deterioration or malfunction caused by:

 Normal wear and tear.
 Use of supplies or parts not meeting our specifications.
 No certificate or invoice as the proof of warranty.
 The product model showed on the warranty card does not match with the

model of the product for repairing or had been altered.

 Damage caused by force majeure.
 Servicing not authorized by distributor.
 Any other causes which does not relate to a product defect.

 Shipping fees, installation or labor charges for installation or setup of the product.

④ Documentation:

Customer Service will accept defective product(s) in the scope of warranty coverage
at the sole condition that the defeat has been clearly defined, and upon reception of
the documents or copy of invoice, indicating the date of purchase, the type of
product, the serial number, and the name of distributor.

Remarks: For further assistance or solutions, please contact your local distributor.

Remote Technologies Incorporated

5775 12th Avenue East, Suite 180

Shakopee, MN 55379

Tel: [phone]

Fax: [phone]

www.rticorp.com