VFX-124
Single Plug-in Card matrix switcher
All Rights Reserved
Version: VFX-124_2017V1.0
User Manual
Single Plug-in Card Matrix Switcher
Preface
Read this user manual carefully before using the product. Pictures are shown in this
manual for reference only, different models and specifications are subject to real
product.
This manual is only for operation instruction, please contact the local distributor for
maintenance assistance. The functions described in this version were updated till
November 23, 2017. In the constant effort to improve the product, we reserve the right to
make functions or parameters changes without notice or obligation. Please refer to the
dealers for the latest details.
Trademarks
Product model and its logo are trademarks. Any other trademarks mentioned in this
manual are acknowledged as the properties of the trademark owner. No part of this
publication may be copied or reproduced without prior written consent.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference.
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.
Single Plug-in Card Matrix Switcher
Safety Suggestions
Read and Follow Instructions. Read all safety and operating instructions before
operating the unit.
Retain Instructions. Keep the safety and operating instructions for future reference.
Heed Warnings. Adhere to all warnings on the unit and in the operating instructions.
Heat. Keep the unit away from heat sources such as radiators, heat registers, stoves,
etc., including amplifiers that produce heat.
Power Sources. Connect the unit only to a power supply of the type described in the
operating instructions, or as marked on the unit.
Power Cord Protection. Route power supply cords so that they are not likely to be
walked on or pinched by items placed on or against them, paying particular attention to
the cord plugs at power receptacles and at the point at which they exit from the unit.
Water and Moisture. Do not use the unit near water—for example, near a sink, in a wet
basement, near a swimming pool, near an open window, etc.
Object and Liquid Entry. Do not allow objects to fall or liquids to be spilled into the
enclosure through openings.
Servicing. Do not attempt any service beyond that described in the operating
instructions. Refer all other service needs to qualified service personnel.
Damage Requiring Service. The unit should be serviced by qualified service personnel
when:
The power supply cord or the plug has been damaged.
Objects have fallen or liquid has been spilled into the unit.
The unit has been exposed to rain.
The unit does not appear to operate normally or exhibits a marked change in
performance.
The unit has been dropped or the enclosure has been damaged.
Single Plug-in Card Matrix Switcher
Limited Warranty
RTI warrants its products for a period of three (3) year (1 year only for included battery
packs); or for a period of time compliant with local laws when applicable from the date of
purchase from RTI or an authorized RTI distributor.
This warranty may be enforced by the original purchaser and subsequent owners during
the warranty period, so long as the original dated sales receipt or other proof of warranty
coverage is presented when warranty service is required.
Except as specified below, this warranty covers all defects in material and workmanship
in this product. The following are not covered by the warranty:
Damage resulting from:
1. Accident, misuse, abuse, or neglect.
2. Failure to follow instructions contained in this Guide.
3. Repair or attempted repair by anyone other than Remote Technologies
Incorporated.
4. Failure to perform recommended periodic maintenance.
5. Causes other than product defects, including lack of skill, competence or
experience of user.
6. Shipment of this product (claims must be made to the carrier).
7. Being altered or which the serial number has been defaced, modified or removed.
Single Plug-in Card Matrix Switcher
Contents
1. Introduction ................................................................................................................. 1
1.1 Introduction to VFX-124 ..................................................................................... 1
1.2 Feature .............................................................................................................. 1
1.3 Package List ...................................................................................................... 1
2. Panel Description ........................................................................................................ 2
2.1 Front Panel ........................................................................................................ 2
2.2 Rear Panel ......................................................................................................... 3
2.3 Signal Cards ...................................................................................................... 4
2.3.1 VFX-IHM & VFX-OHM ............................................................................. 4
2.3.2 VFX-IHT & VFX-OHT ............................................................................... 5
2.3.3 VFX-IV4 ................................................................................................... 6
2.3.4 VFX-OA1 ................................................................................................. 7
3. System Connection ..................................................................................................... 8
3.1 Usage Precaution .............................................................................................. 8
3.2 System Diagram ................................................................................................ 8
3.3 Connection Procedure ....................................................................................... 9
4. Touch Screen Control ............................................................................................... 10
4.1 System Information Query ............................................................................... 10
4.2 Signal Card Information Query ................................................................ ........ 11
4.3 Network Setting ............................................................................................... 11
4.4 Signal Switching .............................................................................................. 15
4.5 Preset Management ........................................................................................ 17
4.6 EDID Management .......................................................................................... 18
4.7 Audio Setting ................................................................................................... 20
5. IR Remote Control .................................................................................................... 21
5.1 IR Remote ....................................................................................................... 21
5.2 Signal Switching .............................................................................................. 22
5.3 EDID Management .......................................................................................... 22
6. RS232 Command Control ......................................................................................... 24
Single Plug-in Card Matrix Switcher
6.1 RS232 Control Software .................................................................................. 24
6.2 RS232 Command ............................................................................................ 26
6.2.1 System Command ................................................................................. 26
6.2.2 Signal Switching Command ................................................................... 27
6.2.3 Preset Management Command ............................................................. 28
6.2.4 EDID Management Command ............................................................... 29
6.2.5 Resolution Selection Command ............................................................ 29
6.2.6 Audio Setting Command ........................................................................ 30
6.2.7 RS232 Pass-through Control Command ............................................... 30
7. TCP/IP Control .......................................................................................................... 32
7.1 Control Mode ................................................................................................ ... 32
7.2 TCP/IP Communication Software Control ........................................................ 34
7.3 GUI Control ...................................................................................................... 36
7.3.1 Scene Management .............................................................................. 38
7.3.2 Signal Switching .................................................................................... 38
7.3.3 Output Resolution Selection .................................................................. 39
7.3.4 VGA Signal Format Setting .................................................................... 40
7.3.5 Network Setting ..................................................................................... 40
7.3.6 Audio Input Setting ................................................................................ 41
7.3.7 Audio Output Setting .............................................................................. 41
7.3.8 PGM OUT Audio Port Setting ................................................................ 42
7.3.9 Product Name and Model Setting .......................................................... 42
7.3.10 Signal Channels Label Setting ............................................................. 43
7.3.11 Scene Name Setting ............................................................................ 43
7.3.12 Firmware Version Query ...................................................................... 44
7.3.13 Display Resolution and Brand Query ................................................... 44
7.3.14 EDID Learning ..................................................................................... 45
7.3.15 Password Setting ................................................................................. 45
7.4 Port Management ............................................................................................ 46
8. Firmware Upgrade .................................................................................................... 47
Single Plug-in Card Matrix Switcher
9. Specification ............................................................................................................. 48
9.1 Main Unit ......................................................................................................... 48
9.2 Signal Cards .................................................................................................... 48
9.2.1 VFX-IHM& VFX-OHM ............................................................................ 48
9.2.2 VFX-IHT& VFX-OHT ............................................................................. 49
9.2.3 VFX-IV4 ................................................................................................. 50
9.2.4 VFX-OA1 ............................................................................................... 50
10. Panel Drawing ........................................................................................................ 51
11. Troubleshooting & Maintenance ............................................................................. 52
12. Contacting RTI ........................................................................................................ 53
13. Service & Support ................................................................................................... 53
Single Plug-in Card Matrix Switcher
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1. Introduction
1.1 Introduction to VFX-124
The VFX-124 is a high-performance seamlessly AV modular matrix switcher providing
12 flexible PCIE slots for single HDMI/HDBaseT/VGA input/ output cards and 4 fixed
slots for output signal cards.
With its advanced modularization design, Freedom combination of single
HDBaseT/HDMI/VGA input/output card can make up different kinds of matrix. All the
cards support plug-and-play. It supports different video signals with seamless cross
switching. Every video or audio signal is transmitted and switched independently to
decrease signal attenuation. The switcher can handle all the audiovisual management,
including the switching, driving, scaling etc.
1.2 Features
12 card slots for flexible input/ output combination, and 4 slots for output signal
cards.
Comprehensive signal card compatibility: HDMI/HDBaseT/VGA.
Automatically recognize input/ output signal card.
Powerful EDID management.
UPnP enables quick-connection to GUI.
Seamless AV distribution through different AV signal.
Controllable via front panel buttons, touch screen, IR remote, RS232 & TCP/IP.
Adjustable output resolution.
Online firmware upgrade via USB port.
1.3 Package List
Signal cards are sold and packed separately, all the items listed above are for the matrix
switcher solely. Confirm all the accessories are included, if not, please contact with the
dealers.
1 x VFX-124
1 x Power Cord
2 x Mounting Ears with 4 Screws
1 x Mounting Handles
4 x Plastic Cushions
1 x RS232 Cable
1 x IR Remote
1 x IR Receiver
1 x User Manual
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2. Panel Description
2.1 Front Panel
No.
Name
Description
①
PWR
Power indicator:
Off when there is no power to the device.
Green when the device is in standby mode.
Red when the device is powered on.
②
ACT
RS232 Link indicator:
Off when there is no RS232 serial signal.
Blinking green when there is RS232 serial signal.
③
IR
IR indicator:
Off when there is no IR signal.
Blinking red when the built-in IR sensor receive IR signal.
④
FIRMWARE
Micro USB port, used for firmware update.
⑤
Touch Screen
Touch screen for controlling this unit.
PWR IRACT
FW
VFX-124
1
4
5
2
3
Single Plug-in Card Matrix Switcher
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2.2 Rear Panel
No.
Name
Description
①
1~12
Card Slots
Flexible card slots, 12 in total, insert input/ output signal cards
here.
②
13~16
Card Slots
4 in total, insert output signal cards here.
③
RS232
Serial control port, connect with the RS232 port of control
device to control the matrix switcher or the 3rd party device
connected to VFX-IHT &VFX-OHT.
④
IR ALL IN
Input port for IR control signal, connect with IR receiver, and
work with IR emitters connected to IR OUT of far-end HDBT
receivers.
⑤
IR EYE
Connect with IR receiver to control the switcher.
⑥
Power Port
Connect to 100~240V AC outlet with power cord.
⑦
TCP/IP
TCP/IP control port, connect with control device (e.g. a PC).
⑧
Ground Point
Connect to grounding.
Note: Pictures shown in this manual are only for reference.
1
2
3
4
5
6
8
7
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2.3 Signal Cards
The matrix switcher boasts 12 card slot for flexible input& output signal card
combinations, and 4 card slots for output signal cards, HDMI, HDBT and VGA signal
card can be selected, according to specific need. All the signal cards support seamless
distribution and hot-plug.
The chart below shows all signal cards:
Input
Output
Card
Ports
Card
Ports
VFX-IHM
4K HDMI& Analog Audio
VFX-OHM
4K HDMI& Analog Audio
VFX-IHT
4K HDBT& Analog Audio&
RS232&IR
VFX-OHT
4K HDBT& Analog Audio&
RS232&IR
VFX-IV4
VGA & Analog Audio
VFX-OA1
MIC/LINE IN, MIX OUT & PGM
OUT
2.3.1 VFX-IHM & VFX-OHM
Single 4K seamless HDMI signal card (refer to 9.2.1 for detailed specification);
HDMI1.4& HDCP2.2 compliant, capable to transmit HDMI/ DVI-I/DVI-D signal;
Auto-detect input resolution;
Max resolution: 4K×2K@60Hz 4:2:0;
The default output resolution is 4K×2K@30Hz and it can be adjusted via commands or
GUI, support 4K×2K@60Hz、1024×768@60Hz、1920×1080p@60Hz、1280×720@60Hz;
Support EDID Management（default EDID: 4K×2K@30Hz）and DDC communication;
Input audio source selectable via command or GUI, including HDMI embedded audio
(default), and external analog audio.
Figure 2- 1 VFX-IHM
Figure 2- 2 VFX-OHM
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Pin layout of the HDMI connector (female).
No.
Signal
No.
Signal
1
TMDS Data 2+
11
TMDS Clock Shield
2
TMDS Data 2
Shield
12
TMDS Clock-
3
TMDS Data 2-
13
CEC
4
TMDS Data 1+
14
N.C.
5
TMDS Data 1
Shield
15
SCL
6
TMDS Data 1-
16
SDA
7
TMDS Data 0+
17
DDC/CEC Ground
8
TMDS Data 0
Shield
18
+5V Power
9
TMDS Data 0-
19
Hot Plug Detect
10
TMDS Clock+
TMDS Clock Shield
2.3.2 VFX-IHT & VFX-OHT
4K seamless HDBT signal card (refer to 9.2.2 for detailed specification);
Max resolution: 4K×2K@60Hz;
Adaptive HDCP input and support HDCP2.2, the output signal support HDCP1.4;
Work with HDBT transmitter/ receiver to attain long-distance transmission (up to 70m via
qualified CAT6 cable for 1080P or 40m for 4K signal);
Real-time work status indicator: yellow LED blinks once powered on; green LED lights
when the port is connected with HDBT devices;
HDBT port supports PoE;
Input audio source selectable via command or GUI, including HDMI embedded audio
(default), and external analog audio;
The default output resolution is 4K×2K@30Hz and it can be adjusted via commands or
GUI, support 4K×2K@60Hz、1024×768@60Hz、1920×1080p@60Hz、1280×720@60Hz;
Support bi-directional RS232 control;
Support bi-directional IR control, compatible with 5V/12V IR receiver (default: 5V);
Support EDID Management（default EDID: 4K×2K@30Hz）and DDC communication.
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Figure 2- 3 VFX-IHT
Figure 2- 4 VFX-OHT
Pin layout of the HDBT connector:
Pin
Color
1
orange white
2
orange
3
green white
4
blue
5
blue white
6
green
7
brown white
8
brown
Twist the pure-color cables with their half-color cables.
2.3.3 VFX-IV4
4K seamless VGA signal input card (refer to 9.2.3 for detailed specification);
Max VGA input resolutions: 1920×1200p@60Hz;
External analog audio input for VGA video signal;
Work with VFX-OHM/VFX-OHT output cards to switch video & audio input signal, and
the video signal can be adjusted as 4K@30Hz 4:4:4.
Figure 2- 5 VFX-IV4
Note: When one PC used as input source, due to some models aren’t compatible with
this input signal card, the video image may not be displayed fully.
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2.3.4 VFX-OA1
Audio signal output card (refer to 9.2.4 for detailed specification);
Support external MIC or LINE audio input;
Features MIX OUT port to output MIC/LINE & source audio simultaneously;
Features PGM OUT port to output MIC/LINE & source audio simultaneously, and then
the mixed sound volume and channel can be controlled via GUI;
Works with VFX-IHM/ VFX-IHT/VFX-IV4 to output the de-embedded audio.
Figure 2- 6 VFX-OA1
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3. System Connection
3.1 Usage Precaution
Verify all components and accessories included before installation.
System should be installed in a clean environment with proper temperature and
humidity.
All of the power switches, plugs, sockets and power cords should be insulated and
safe.
All devices should be connected before power on.
3.2 System Diagram
The following diagram illustrates typical input and output connections that can be
utilized with the matrix switcher:
Note: System Diagram shown in this manual are for reference only, more specific
schemes depend on real devices.
OUTPUT S 13~16
AUDIO
MIC IN
AUDIO OUT
R
L
MIX OUT
R
L
OUTPUT
4K
Tx
Rx
R
L
IR OUT
IR IN
RS232 AUDIO
HDBaseT
OUTPUT
4K
Tx
Rx
R
L
IR OUT
IR IN
RS232 AUDIO
HDBaseT
OUTPUT
4K
Tx
Rx
R
L
IR OUT
IR IN
RS232 AUDIO
HDBaseT
OUTPUT
4K
Tx
Rx
R
L
IR OUT
IR IN
RS232 AUDIO
HDBaseT
OUTPUT
HDMI
AUDIO
L
R
4K
OUTPUT
HDMI
AUDIO
L
R
4K
INPUT
AUDIO
L
R
4K
HDMI
INPUT
AUDIO
L
R
4K
HDMI
4K
RS232 AUDIO
Tx
Rx
R
L
INPUT
IR OUT
IR IN
HDBaseT
4K
RS232 AUDIO
Tx
Rx
R
L
INPUT
IR OUT
IR IN
HDBaseT
4K
RS232 AUDIO
Tx
Rx
R
L
INPUT
IR OUT
IR IN
HDBaseT
4K
RS232 AUDIO
Tx
Rx
R
L
INPUT
IR OUT
IR IN
HDBaseT
AUDIO
MIC IN
AUDIO OUT
R
L
MIX OUT
R
L
4K 40m
4K 40m
PS4
Blu- ray
Tranmitter
HDTV
Syst em Control
Remo teIR Receiver
Laptop
Pad Wireless Remote
Internet
Rece iver
HDMI:
HDBaseT:
Control:
Audio:
VGA:
Displayer
Displayer
Tx Rx
Rece iver
Projector
Laptop
4K 40m
Spea ker
Spea ker
Single Plug-in Card Matrix Switcher
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3.3 Connection Procedure
Step1. Insert necessary signal cards to the card slots.
Step2. Connect source device(s) (e.g. Blue-ray DVD) to corresponding input ports.
Step3. Connect displays to corresponding output ports.
Step4. Connect amplifier/ speaker to audio output ports.
Step5. Connect an IR Receiver to IR EYE to enable IR control.
Step6. Connect control device (e.g. a PC) to the RS232 port to enable serial control.
Step7. Connect control device (e.g. a PC) to the TCP/IP port to enable TCP/IP
control.
Step8. Insert 100~240V AC outlet via the included power cord.
Single Plug-in Card Matrix Switcher
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4. Touch Screen Control
The matrix switcher provides with convenient touch screen for network setting, Signal
Switching, preset management, EDID management, audio setting and system
information inquiry. The main menu is shown as below:
4.1 System Information Query
Press “SYSTEM INFO” to enter the below menu which show product model, GUI
version, and system update time
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4.2 Signal Card Information Query
Press “CARD INFO” to enter the below menu which show signal card information.
4.3 Network Setting
1) Press “NETWORK SETTING” to enter the below menu to configure network.
Single Plug-in Card Matrix Switcher
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2) Press “Modify” to enter the below interface to select IP mode.
3) Press “Next” to enter the below interface to modify IP address.
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4) Press “Next” to enter the below interface to set subnet mask.
5) Press “Next” to enter the below interface to set default gateway.
Single Plug-in Card Matrix Switcher
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6) Press “Next” to enter the below interface to confirm network setting.
7) Press “Confirm” to enter the below interface to save IP mode setting.
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8) Press “Confirm” to enter the below interface to save network setting, and then press
“YES” to confirm setting, or “NO” to cancel.
4.4 Signal Switching
Press “SIGNAL ROUTING” to enter the below menu to switch input and output
connection.
Once select any input signal card, the corresponding outputs will highlight it in orange.
Single Plug-in Card Matrix Switcher
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Operation:
1) To switch one input to an output:
Press “INPUT” + “OUTPUT” + “GO”
Example: Press + +
2) To switch an input to several outputs:
Press “INPUT” + “OUTPUT” + “OUTPUT” +… + “GO”
Example: Press + + +
+ …. +
3) To switch an input to all outputs:
Press “INPUT” + “ALL” + “GO”
Example: Press + +
Press to cancel operations before pressing .
Press to return the previous signal routing setting.
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4.5 Preset Management
The current signal switching status can be stored to preset 1~4. Press “PRESET” to
enter the below menu to save, recall, or clear the preset.
Operation example:
1) Press , and then press
to save the signal switching status on SIGNAL ROUTING menu to Preset 1.
2) Press , and then press
to recall Preset 2.
3) Press , and then press
to clear Preset 3.
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4.6 EDID Management
The Matrix Switcher features EDID management to maintain compatibility between all
devices. Press “EDID” to enter the below menu to set the EDID of input source device.
EDID setting operation:
1) Set one output EDID to one or several input.
Press “OUTPUT” + “INPUT” + “INPUT” + …. + “LEARN”
Example 1: press + +
Example 2: press + + +
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2) Invoke the embedded EDID to one or several input.
Press “EDID [Z]” + “INPUT” + “INPUT” + …+ “LEARN”
EDID [Z]
(Z=1~6)
Video Resolution
Audio Format
1
1920x1080P@60HZ 8-bit
Stereo
2
1920x1080P @60HZ 8-bit
Dolby Digital / DTS 5.1
3
3840x2160P@30HZ 8-bit
Stereo
4
3840x2160P@30HZ 8-bit
Dolby Digital / DTS 5.1
5
3840x2160P@60HZ 8-bit 4:2:0
Stereo
6
3840x2160P@60HZ 8-bit 4:2:0
Dolby Digital / DTS 5.1
Example 1: press + +
Example 2: press + + +
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4.7 Audio Setting
Press “AUDIO SETTING” to enter the below menu to set audio signal card.
This menu is only used for VFX-OA1 signal card. When select audio signal card, then
volume adjuster will show on the right side of the interface.
Operation procedure:
① Select one audio signal card, such as
② Press or to switch on or off source and MIC/LINE
audio.
③ When switch on audio, then move the scroll bar on the right to increase or decrease
the volume of source and MIC/LINE audio.
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5. IR Remote Control
Connect an IR receiver to IR EYE on the rear panel, users can control the switcher with
the included IR remote (shown as below):
5.1 IR Remote
① Standby: Enter/ exit standby mode
② INPUTS: Input selection buttons, channels
1~16 should be pressed as 01~16.
For example, press input “0”, and then press
input “1” to select the first input channel.
③ ALL: Select all inputs or outputs.
④ EDID: Press this to enter EDID management
menu.
⑤ Clear: Press this to cancel the operations
before pressing “ENTER”.
⑥ Arrow keys (Up, Down, Left and Right) and
ENTER button
Press “Left” key at any interface can enter
SIGNAL ROUTING menu.
Press “Up” and “Down” key to select the
embedded EDID in the EDID management
menu.
Press “Right” key at any interface can
enter EDID menu.
Press “ENTER” to confirm operation.
⑦ OUTPUTS: Output selection buttons,
channels 1~16 should be pressed as
01~16.
For example, press output “0”, and then press
input “2” to select the second output channel.
1
2
3
6
7
5
4
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5.2 Signal Switching
The IR remote can be used for signal switching.
1) To switch one input to an output:
Press “Left” key + “INPUT [XX]” + “OUTPUT [YY]” + “ENTER”
Example: press “Left” key + “INPUT [06]” + “OUTPUT [09]” + “ENTER”
2) To switch an input to several outputs:
Press “Left” key + “INPUT [XX]” + “OUTPUT [YY]” +“OUTPUT [YY]” +…+
“ENTER”.
Example: Press “Left” key + “INPUT [06]” + “OUTPUT [09]” + “OUTPUT [10]” +
“OUTPUT [11]” + “ENTER”
3) To switch an input to all outputs:
Press “Left” key + “INPUT [XX]” + “ALL” + “ENTER”
Example: Press “Left” key + “INPUT [06]” + “ALL” + “ENTER”
Press “Clear” to cancel the operations before pressing “ENTER”.
5.3 EDID Management
The IR remote can be used for learning EDID and invoking the embedded EDID.
1) Set one output EDID to one or several input.
Press “EDID”/ “Right” key +“OUTPUT [YY]” + “INPUT [XX]” + INPUT [XX]” + …. +
“ENTER”
Example 1: Press “EDID” +“OUTPUT [09]” + “INPUT [06]” + “ENTER”
Example 2: Press “EDID” +“OUTPUT [09]” + “INPUT [06]” + “INPUT [07]” + “ENTER”
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2) Invoke the embedded EDID to one or several input.
① Press “EDID”/ “Right” key to enter EDID management menu.
② Press the “Up”/ “Down” key to select the embedded EDID [Z], and then press
“INPUT [XX]”, finally, press “ENTER” to confirm.
EDID [Z]
(Z=1~6)
Video Resolution
Audio Format
1
1920x1080P@60HZ 8-bit
Stereo
2
1920x1080P @60HZ 8-bit
Dolby Digital / DTS 5.1
3
3840x2160P@30HZ 8-bit
Stereo
4
3840x2160P@30HZ 8-bit
Dolby Digital / DTS 5.1
5
3840x2160P@60HZ 8-bit 4:2:0
Stereo
6
3840x2160P@60HZ 8-bit 4:2:0
Dolby Digital / DTS 5.1
Example 1: Press “EDID” +“Up”/ “Down” to select the embedded EDID [1] + “INPUT
[06]” + “ENTER”
Example 2: “EDID” +“Up”/ “Down” to select the embedded EDID [1] + “INPUT [06]” +
“INPUT [07]” + “ENTER”
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6. RS232 Command Control
The matrix switcher provides with one RS232 port for serial port control. Connect the
matrix switcher to the control device (e.g. a PC) with RS232 cable and set the correct
parameters, the control device is capable to control the matrix switcher via designed
software.
6.1 RS232 Control Software
Installation: Copy the control software file to the computer connected with the matrix
switcher.
Uninstallation: Delete all the control software files in corresponding file path.
Basic Settings:
Firstly, connect the matrix switcher with an input device and an output device. Then,
connect it with a computer which is installed with RS232 control software. Double-click
the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as below:
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The interface of the control software is showed as below:
Please set the parameters of COM number, bound rate, data bit, stop bit and the parity
bit correctly, only then will you be able to send command in Command Sending Area.
Communication Protocol: Baud rate: 9600; Data bit: 8; Stop bit: 1; Parity bit: none.
Parameter Configuration area
Monitoring area, indicates
whether the command
sent works.
Command Sending area
Single Plug-in Card Matrix Switcher
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6.2 RS232 Command
6.2.1 System Command
Command
Description
Feedback Example
#MOD?!
Report system model
@MOD:VFX-124
#IPA?!
Return IP address
@IPA:192.168.0.178!
#RST!
Factory reset.
#POW?!
Report power status
@POW:ON!
@POW:OFF!
#POW:ON!
Power on the system.
@POW:ON!
#POW:OFF!
Power off the system.
@POW:OFF!
#POW:STANDBY!
Turn the system to standby mode,
can be awaken by the front panel
@POW:STANDBY!
#FPL?!
Report front panel lock status.
@FPL:UNLOCKED!
@FPL:LOCKED!
#FPL:LOCK!
Lock front panel button.
@FPL:LOCKED!
#FPL:UNLOCK!
Unlock front panel button (Default).
@FPL:UNLOCKED!
#FWV?!
Report front panel version.
@FWV:1.0.0!
#FBK:OFF!
Disable feedback message
@FBK:OFF!
#FBK:ON!
Enable feedback message
@FBK:ON!
#CRD:ALL?!
Get all signal card type.
@CRD: [XX] [Y][Z]!
1) @ = start
2) CRD = CARD
3) [XX] = card slot number (i.e.
1~16)
4) [Y] = I is Input; O is Output
5) [Z] = card type number (1-VGA,
2-DVI, 4-BT, 5-SDI, 6-HDMI)
6) [Y][Z] = NC is no card
! = end
@CRD: 01 I6!
@CRD: 02 I6!
@CRD: 03 I6!
@CRD: 04 I6!
@CRD: 05 I6!
@CRD: 06 I4!
….
@CRD: 16 O6!
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#CRDFWV:[XX]?!
Report the firmware version of
signal card [XX].
@CARD15 FWV:1.0.2!
#DSPINFO:[XX]?!
Report the information of display
device that connected to output
[XX].
@CARD12 RES:
3840x2160, BRA:VSC!
#REFDSP:[XX]!
After changing the display device
that connected to output [XX], send
this command to refresh the
information.
@CARD12 RES:
3840x2160, BRA:VSC!
6.2.2 Signal Switching Command
Command
Description
Feedback Example
#UDO!
Cancel the previous operation.
@UDO!
#RAV:[XX]AVALL!
Switch input [XX] AV to all output
@RAV:VIDEO 02 TO
OUT ALL!
#RAV:[XX]V[Y1](&[
Y2]….)!
Switch Input[XX] AV signal to output
[Y1](and all target output in[Y2] and
so on).
@RAV:VIDEO 01 TO
OUT 08!
@RAV:VIDEO 01 TO
OUT 09!
@RAV:VIDEO 01 TO
OUT 10!
@RAV:VIDEO 01 TO
OUT 11!
@RAV:VIDEO 01 TO
OUT 12!
@RAV:VIDEO 01 TO
OUT 13!
@RAV:VIDEO 01 TO
OUT 14
#RPT:[YY]?!
Report the input channel on output
[YY].
@RAV:VIDEO 07 TO
OUT 16!
#RPT:ALL?!
Report the input channel on output
channel one by one.
@RAV:VIDEO 01 TO
OUT 08!
@RAV:VIDEO 01 TO
OUT 09!
@RAV:VIDEO 01 TO
OUT 10!
@RAV:VIDEO 01 TO
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Command
Description
Feedback Example
OUT 11!
@RAV:VIDEO 01 TO
OUT 12!
@RAV:VIDEO 01 TO
OUT 13!
@RAV:VIDEO 01 TO
OUT 14!
@RAV:VIDEO 07 TO
OUT 15!
@RAV:VIDEO 07 TO
OUT 16!
#RAV:ALLAVOFF!
Turn off all video output.
@RAV:VIDEO 00 TO
OUT ALL!
#RAV:ALLAVON!
Turn on all video output.
@RAV:VIDEO FF TO
OUT ALL!
#RAV:[XX]AVOFF!
Turn off the video output [XX].
@RAV:VIDEO 00 TO
OUT 16!
#RAV:[XX]AVON!
Turn on the video output [XX].
@RAV:VIDEO FF TO
OUT 16!
6.2.3 Preset Management Command
Command
Description
Feedback Example
#PST:[YY]STO!
Store the current status to preset
[YY]. [YY] ranges from 01 to 10.
@PST:10 STO!
#PST:[YY]RCL!
Recall preset [YY].
@PST:06 RCL!
@RAV:VIDEO 03 TO
OUT 08!
@RAV:VIDEO 03 TO
OUT 09!
@RAV:VIDEO 03 TO
OUT 10!
@RAV:VIDEO 03 TO
OUT 11!
@RAV:VIDEO 03 TO
OUT 12!
#PST:[YY]CLR!
Clear the preset [YY].
@PST:10 CLR!
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6.2.4 EDID Management Command
Command
Description
Feedback Example
#EDD:RST!
Reset the EDID to factory default.
#EDD:SET[YY]TO[
XX]!
Set the EDID data of output [YY] on
input [XX].
#EDD:SET16TO01!
6.2.5 Resolution Selection Command
Command
Description
Feedback Example
#RES:ALL?!
Return video resolution of all output.
@RES:OUT 13
1920x1080P60!
@RES:OUT 14 4Kx2K
30!
@RES:OUT 15 4Kx2K
30!
@RES:OUT 16 4Kx2K
30!
#CFG:OUT[YY]RE
S720P!
Set the output resolution of output
[YY] to 720P.
@RES:OUT 16
1280x720P60!
#CFG:OUT[YY]RE
S1080P!
Set the output resolution of output
[YY] to 1080P.
@RES:OUT 16
1920x1080P60!
#CFG:OUT[YY]RE
SXGA!
Set the output resolution of output
[YY] to 1024x768@60Hz
@RES:OUT 16
1024x768P60!
#CFG:OUT[YY]RE
S2160P30!
Set the output resolution of output
[YY] to 3840x2160@30Hz
@RES:OUT 12
3840x2160P30!
#CFG:OUT[YY]RE
SUHD!
Set the output resolution of output
[YY] to 3840x2160@60Hz
@RES:OUT 12
3840x2160P60!
#CFG:OUT[YY]RS
T!
Reset the output resolution of output
[YY] to factory default.
@CFG:OUT 11 RST!
#RES:OUT[XX]?!
Report the resolution of output [YY].
@RES:OUT 16 4Kx2K
30!
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6.2.6 Audio Setting Command
Command
Description
Feedback Example
#CFG:INP[YY]AUD
IOHDMI!
Select HDMI embedded audio for
HDMI input [XX].
@CFG:INP 07
AUDIOHDMI!
#CFG:INP[YY]AUD
IOANA!
Select external analog audio for
HDMI input [XX].
@CFG:INP 07
AUDIOANA!
#CFG:INP[YY]RST!
Reset the audio input of HDMI input
[XX] to factory default (HDMI
embedded audio).
@CFG:INP 07 RST!
6.2.7 RS232 Pass-through Control Command
Command
Description
Feedback Example
#CMD:[ZZ]/[XX]/[Y
Y]/[DATA]/!
CMD = Command
/ = separator
[ZZ] = 00,01,02
00 => when matrix is working
01 => when matrix is PWON
02 => when matrix is PWOFF
[XX] = port number of HDBaseT
receiver (01~32)
[YY] = buad rate (01=2400,
02=4800, 03=9600, 04=19200,
05=38400, 06=57600, 07=115200)
[DATA] = data to other device
through RS-232,
[FEEDBACK] = feedback from other
device through RS-232
#CMD:[ZZ]/[XX]/[YY]/[DA
TA]/!
#CFG:INP[YY]RS2
32M1!
RS232 pass-through control mode
1: Control far-end device from the
RS232 port of this input card.
@CFG:INP 05
RS232M1!
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#CFG:INP[YY]RS2
32M2!
RS232 pass-through control mode
2 (factory default): Control far-end
device from the RS232 port of this
Matrix Switcher.
@CFG:INP 05
RS232M2!
#CFG:OUT[YY]RS
232M1!
RS232 pass-through control mode
1: Control far-end device from the
RS232 port of this output card.
@CFG:OUT 31
RS232M1!
#CFG:OUT[YY]RS
232M2!
RS232 pass-through control mode
2 (factory default): Control far-end
device from the RS232 port of this
Matrix Switcher.
@CFG:OUT 31
RS232M2!
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7. TCP/IP Control
The matrix switcher boasts TCP/IP port for IP control.
Default settings: IP: 192.168.0.178; Subnet Mast: 255.255.255.0; Gateway: 192.168.0.1;
Serial Port: 4001.
IP& gateway can be changed as you need, Serial Port cannot be changed.
Connect the Ethernet port of control device and TCP/IP port of the matrix switcher, and
set same network segment for the 2 devices, users are able to control the device via
GUI or designed TCP/IP communication software.
7.1 Control Mode
The matrix switcher can be controlled by PC without Ethernet access or PC(s) within a
LAN.
Controlled by PC without Ethernet access
Connect a computer to the TCP/IP port, and set its network segment to the same as the
matrix switcher’s.
Same network
segment as the
switcher
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Controlled by PC(s) in LAN
Connect the matrix switcher, a router and several PCs to setup a LAN (as shown in the
following figure). Set the network segment of the matrix switcher to the same as the
router’s, then PCs within the LAN are able to control the matrix switcher.
Follow these steps to connect the devices:
Step1. Connect the TCP/IP port of the matrix switcher to Ethernet port of PC with
straight-thru CAT5e/6.
Step2. Set the PC’s network segment to the same as the matrix switcher’s.
Step3. Set the matrix switcher’s network segment to the same as the router.
Step4. Set the PC’s network segment to the original ones.
Step5. Connect the matrix switcher and PC(s) to the router. PC(s) within the LAN is
able to control the matrix switcher asynchronously.
Router
Internet
PC
CAT5e
TCP/IP
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7.2 TCP/IP Communication Software Control
(Exampled by TCPUDP software)
1) Connect a computer and the matrix switcher to the same network. Open the
TCPUDP software (or any other TCP/IP communication software) and create a
connection, enter the IP address and port of the matrix switcher (default IP:
192.168.0.178, port:4001):
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2) After connect successfully, we can enter commands to control the matrix switcher,
as below:
Here you will receive the
feedback when a command
is sent.
Enter your command here.
Commands are the same with
RS232 commands listed in 6.2
RS232 Commands
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7.3 GUI Control
The matrix switcher provides with built-in GUI for convenient TCP/IP control. GUI allows
users to interact with the matrix switcher through graphical icons and visual indicators.
Access GUI interface through any one of the following methods:
Access through UPnP: Go to My Network Place in your PC, and click the icon
named the matrix switcher.
Access through web browser: type the IP of the device (default: 192.168.0.178,
changeable) in the browser.
PCs running Windows XP system may occur issues in finding UPnP icon, follow
these steps to switch on UPnP protocol:
① Add UPnP component: go to “Control Panel” -> double-click “Add/ Delete
Programs” -> double-click “Add/ Delete windows component” ->tick “UPnP” ->
click “Next” -> click “OK”
② Enable Windows Firewall: go to “Control Panel” -> double-click “Windows
Firewall” -> click “Others” -> tick “UPnP framework”
③ Enable UPnP auto-starting: go to “Control Panel” -> double-click
“Administrative Tools ” -> double-click “Services” -> find and click SSDP
Discovery Servic and Universal Plug and Play Device Host -> click “OK”
UPnP will now automatically start when you turn on your computer.
④ Reboot the device.
The log-in interface is shown below:
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There are 2 selectable accounts to log in. Type the right name and password in relative
column and click Login to enter configuration interfaces.
Name: admin; Password: admin (default setting, changeable via GUI).
Name: user; Password: user (default setting, changeable via GUI).
It will enter scene management interface (left) after log-in, which provides direct scene
switch. The chart below illustrates the main structure of GUI interfaces:
The GUI system can be divided into Switch Control and System Setting menu, but log in
as user will only access Switch Control.
Click at the left-bottom corner to enter Switch Control menu.
Click at the left-bottom corner to enter System Setting menu.
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7.3.1 Scene Management
All ten scenes are shown in above interface. Select a scene and then click “Load” can
invoke the selected scene. Click “cancel” to cancel the current operation.
7.3.2 Signal Switching
The button matrix displays every possible connection between every input and output;
users can carry on the connections by clicking corresponding button.
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For example:
Step1: Select button1 at INPUT column
Step2: Select button 10 at OUTPUT column (If all OUTPUT ports in needed, you only
need to click “All”.)
Step3: Choose a scene that you want to save.
Step4: Click “Confirm” to save the setting or Click “Clear” to clear set up.
7.3.3 Output Resolution Selection
The output resolution can be selected.
VFX-OHM& VFX-OHT: support 4K×2K@60Hz、4K×2K@30Hz、1024×768@60Hz、
1920×1080p@60Hz、1280×720@60Hz.
VFX-OA1: Unavailable.
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7.3.4 VGA Signal Format Setting
The VGA signal format of VFX-IV4 can be set as VGA, YPBPR or CVBS.
7.3.5 Network Setting
DHCP (automatically assign IP by router) or static IP (manually set IP) can be selected.
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7.3.6 Audio Input Setting
Enable or disable the audio input port of VFX-IHM, VFX-IHT, and VFX-IV4. VFX-OA1:
Unavailable.
7.3.7 Audio Output Setting
Enable or disable the audio output port for 1080p signal cards.
Note: If the audio output can’t be set, its button will turns gray.
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7.3.8 PGM OUT Audio Port Setting
This menu is only used for controlling the PGM port of VFX-OA1 signal card.
It supports MIC/LINE input selection and stereo/mono audio output selection.
The mixed audio volume can be adjusted.
7.3.9 Product Name and Model Setting
The product name and model can be renamed (max at 16 numbers/ letters).
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7.3.10 Signal Channels Label Setting
The input and output channels label can be reset (max at 7 numbers/ letters/ Chinese
characters).
7.3.11 Scene Name Setting
The scene can be rename (max at 7 numbers/ letters/ Chinese characters).
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7.3.12 Firmware Version Query
Click the corresponding button to get the firmware version of device or signal card.
7.3.13 Display Resolution and Brand Query
Click the corresponding button to get the display resolution and brand from output port.
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7.3.14 EDID Learning
On EDID management interface, enable one/all input(s) capture and learn the EDID
data from one output.
One input learns EDID from one output: Output + Input + Confirm
All inputs learn EDID from one output: Output + To All Input
Undo the previous input: Click “Cancel”
7.3.15 Password Setting
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46
The password can be reset (max at 10 numbers/ letters).
GUI and Hardware version can be inquired.
Note: Clear the cache of the browser beforehand to ensure reliable GUI operation.
7.4 Port Management
Type the designed website 192.168.0.178:100 (Default, changeable via GUI) in your
browser. Enter correct username and password (same with GUI name and password) to
log in the WebServer:
Here is the main configuration interface of the WebServer:
In this interface, you can:
Change website display language.
Modify network settings: Go to Internet Settings -> WAN.
Upgrade TCP/IP module: Go to Administration -> Upload Program -> Select
program file -> Start upgrading.
Reboot the device after upgrading.
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8. Firmware Upgrade
The switcher boasts a USB port for online firmware upgrade on the front panel. Follow
these steps to upgrade firmware:
Step1. Copy the upgrade software and the latest upgrade file (.bin) to PC.
Step2. Connect the USB ports of the switcher and the PC via USB cable.
Step3. Double-click the update software icon (see as below).
It will enter the upgrade interface shown as below:
Step4. Click Connect USB.
Step5. Click Open to load the upgrade file, then click Updata to start firmware
upgrading.
Note:
To ensure available control, the COM number of the PC should be 1~9.
If the update progress bar can’t go on, please cut off power, and then restart this
machine to update firmware again.
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9. Specification
9.1 Main Unit
Connectors
Control
(1) IR ALL IN, (1) IR EYE, (1) RS232, (1) TCP/IP
Card Slot
16 PCI-E
Control Connectors
(1) 3.5mm mini jack; (1) 3-pin terminal block; (1) RJ45
General
Power Supply
100~240V AC
Power Consumption
13W（no load）
Operation Temperature
0 ~ +40℃
Storage Temperature
-10 ~ +55℃
Relative Humidity
10% ~ 90%
Dimension (W*H*D)
483mm x 132mm x 320mm
9.2 Signal Cards
9.2.1 VFX-IHM& VFX-OHM
VFX-IHM
Input
(1) HDMI;(1) Analog audio
Input Connector
(1) 19-pin Type A Female HDMI;
(1) 3-pin pluggable terminal block
Power Consumption
4w (max)
VFX-OHM
Output
(1) HDMI; (1) Analog audio
Output Connector
(1) 19-pin Type A Female HDMI;
(1) 3-pin pluggable terminal block
Power Consumption
1.5w (max)
General
Switching Speed
< 100ns
Standard
HDMI1.4 & HDCP2.2
Operation Temperature
0 ~ +40℃
Storage Temperature
-10 ~ +55℃
Relative Humidity
10% ~ 90%
EDID
Supports EDID Management
Output Resolution
Auto, 4Kx2K@60Hz 4:2:0, 4Kx2K@30Hz,
1024x768@60Hz, 1920x1080p@60Hz, 1280x720@60Hz
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9.2.2 VFX-IHT& VFX-OHT
VFX-IHT
Input
(1) HDBT; (1) Analog audio; (1) RS232; (1) IR IN;
(1) IR OUT
Input Connector
(1) Female RJ45; (2) 3-pin pluggable terminal block;
(2) 3.5mm mini jack
Power Consumption
15w (max)
VFX-OHT
Output
(1) HDBT; (1) Analog audio; (1) RS232; (1) IR IN;
(1) IR OUT
Output Connector
(1) Female RJ45; (2) 3-pin pluggable terminal block;
(2) 3.5mm mini jack
Power Consumption
17w (max)
General
Transmission Distance
1080p ≤70m(Cat6); 4Kx2K ≤40m(Cat6)
Switching Speed
< 100ns
Operation Temperature
0 ~ +40℃
Storage Temperature
-10 ~ +55℃
Relative Humidity
10% ~ 90%
Standard
HDMI2.0 & HDCP2.2
Audio
PCM
EDID
Supports EDID Management
Output Resolution
Auto, 4Kx2K@60Hz, 4Kx2K@30Hz, 1024x768@60Hz,
1920x1080p@60Hz, 1280x720@60Hz
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9.2.3 VFX-IV4
Video
Input
(1) VGA
Input Connector
(1) Female 15 pin HD
Input Resolution
Up to 1920x1200@50/60Hz
Audio
Input
(1) Analog audio
Input Connector
(1) 3-pin pluggable terminal block
Signal Format
PCM
Frequency Response
20Hz~20KHz, ±0.5dB
CMRR
>85dB@20Hz~20KHz
General
Power Consumption
2w (max)
Switching Speed
< 100ns
Operation Temperature
0 ~ +40℃
Storage Temperature
-10 ~ +55℃
Relative Humidity
10% ~ 90%
9.2.4 VFX-OA1
Input
(1) MIC/LINE IN
Input Connector
(1) 3-pin pluggable terminal block
Output
(1) MIX OUT; (1) PGM OUT
Output Connector
(2) 3-pin pluggable terminal block
General
Signal Format
PCM
Power Consumption
5W
Frequency Response
20Hz~20KHz, ±0.5dB
CMRR
>85dB@20Hz~20KHz
Operation Temperature
0 ~ +40℃
Storage Temperature
-10 ~ +55℃
Relative Humidity
10% ~ 90%
Single Plug-in Card Matrix Switcher
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10. Panel Drawing
PWR IRACT
FW
VFX- 124
437 mm
1
3
2
m
m
23 mm
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11. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Color losing or no video
signal output in HDMI
display.
The connecting cables may
not be connected correctly
or it may be broken.
Check whether the cables
are connected correctly
and in working condition.
No HDMI signal output in
display while local input is
working normally.
Loose cable connection.
Reconnect the devices and
make sure they’re well
contacted.
The display doesn’t support
the resolution.
Set output resolution to
other supportive ones or
Auto.
Splash screen in output
devices.
Poor quality of the
connecting cable.
Change for another cable
of good quality.
Poor contact at the input/
output end.
Reconnect the devices and
make sure they’re well
contacted.
Cannot control the device
via front panel buttons.
Front panel buttons are
locked.
Send “#FPL:UNLOCK!” to
unlock.
Cannot control the matrix
switcher by control device
(e.g. a PC) through RS232
port.
Wrong RS232
communication
parameters.
Make sure the RS232
communication parameters
are correct.
The matrix switcher is
broken.
Send it to authorized dealer
for repairing.
Static becomes stronger
when connecting the video
connectors.
Bad grounding.
Check the grounding and
make sure it is connected
well.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
Single Plug-in Card Matrix Switcher
53
12. Contacting RTI
For news about the latest updates, new product information, and new accessories,
please visit our web site at:
www.rticorp.com
For general information, you can contact RTI at:
Remote Technologies Incorporated
5775 12th Ave. E Suite 180
Shakopee, MN 55379
Tel. (952) 253-3100
Fax (952) 253-3131
info@rticorp.com
13. Service & Support
If you are encountering any problems or have a question about your RTI product, please
contact RTI Technical Support for assistance (see the Contacting RTI section of this
guide for contact details).
RTI provides technical support by telephone, fax or e-mail. For the highest quality
service, please have the following information ready, or provide it in your fax or e-mail.
Your Name
Company Name
Telephone Number
E-mail Address
Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in your system, a
description of the problem, and any troubleshooting you have already tried.
Please do not return products to RTI without a return authorization.
Remote Technologies Incorporated
5775 12th Avenue East, Suite 180
Shakopee, MN 55379
Tel: 952-253-3100
Fax: 952-253-3131
www.rticorp.com
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