RSI XL600 Complete Setup And Programming Manual

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Document # 2012-XLIN
1375 Willow Lake Blvd. #103
Vadnais Heights, MN 55110
877-206-5800
COMPLETE SETUP AND PROGRAMMING MANUAL
FOR
XL600 GPRS PANEL
CMA601
XL600 GPRS
XMB611/XMA611
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Table of Contents
Page
FCC Guidelines 3
Basic Guidelines 4
Initial Programming 6-11
After Initial Programming Flow Chart 12-13
Entering Badges and Access Codes 14
Disabling Monitoring 15
Choosing Siren Options 16
Testing to Central Station 17
Scheduling 18-20
Mounting the XL 21
Testing GPRS Level 21
Testing RF Level 22
User Functions 23-26
Troubleshooting 27-28
Central Station not getting Video 27
Central Station not getting any Signals 28
Panel saying Connected with Monitor Station 28
Unable to record device or getting ‘Pairing Failure’ error 28
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Regulatory Information for USA and Canada
FCC Part 15.21 Changes or modifications made to this equipment not expressly approved by RSI
VideoTechnologies may void the FCC authorization to operate this equipment.
FCC Part 15.105 Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Radiofrequency radiation exposure information according 2.1091 / 2.1093 / OET bulletin 65
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
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Basic Setup Guidelines for Installation and Programming
1) Obtain the account number from the Central Station :
2) Activate the SIM card by calling your SIM card provider :
*Note: Do step 1 and 2 the day before the install.
3) Setup and program the system in the office or in your vehicle. DO NOT MOUNT THE
DEVICES. (6-11)
4) Add user codes and or badges after initial programming. (Page 14)
5) Silence the siren before you set the alarm. (Page 16)
6) Arm the system and send one alarm signal and video to the central station. Call the central
station and make sure they received the signal. (Page 17)
Note: You will want to disable monitoring until you are ready to send signals into the monitoring station. (Page 15)
DEPLOYING THE SYSTEM ON SITE
7) Put the panel where you want to mount it and run the GPRS test to make sure you are
receiving good cell signal. If you get 3/5 or better, mount the panel. If not, you will need to move the panel and run the test again. (Page 21)
8) Now you are ready to deploy the devices. Use your keypad to run the RF test for each
device. If you get a 9/9 for your RF test on the first device, then mount it. If not, you will need to move the device to get optimal signal. (Page 22)
*Note: There are no external antenna options for the XL control panel. For cellular issues a third party cellular repeater may be used to increase signal.
Note: Re-enable monitoring before you send signals (page 14)
8.5) If you are currently using TMT Installer to program the system you can take still pictures from each MotionViewer using the software. See TMT Installer Users Manual available on support.videofied.com.
9) Once you have everything mounted, you are ready to arm the system and set off each
device. Make sure you stand in front of each MotionViewer for 10 seconds so the central station has some video to look at. (Page 17)
10) After you have sent signals to central station, call to verify.
The following pages will go through each one of these steps and, if you have any issues, you cannot resolve, please feel free to call technical support at 1-651-855-7800 EXT 45, Toll Free: 1-877-206­5800 EXT 45, or you can reach live support chat and additional technical notes at
support.videofied.com.
Sleeping mode and Wake-up on the XL600:
Most of the time, the keypad is in a sleeping mode (backlight off). This mode is automatic after a few minutes of inactivity. When you put your hand against the touch-pad, the keypad wakes up. The first touch on the pad that wakes it up will not be a registered command and will only wake up the touch-pad.
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Obtaining CMA Keypad Special Characters
Obtaining XMB/XMA Keypad Special
Characters
UL Installation Guidelines
In order for an installation to be UL compliant you must follow the
specifications in the table below:
Type
Specifications
Location In Manual
Audio
When a MotionViewer is installed on the system you may not have the siren sound for less than 60 seconds
Page 26
Audio
If no MotionViewer is installed on the system you may not have the siren sound for less than 240 seconds
Page 26
Delays
When a MotionViewer is installed on the system the Entry delay must be 45 seconds
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Assemble the front
cover on the back.
Power the XL panel
Programming the XL Control Panel
Option 1
8 x E95VP 1.5v Alkaline D-Cell
Used for Installations without power available
Install the SIM card
Put the SIM card on the plastic (take care to respect the right direction). Slide it in the connector.
Connect the battery
connector on the Cover
board and wait for 20
seconds before proceeding.
*The SIM card must NOT be inserted or removed while the panel is powered*
Power the Control Panel
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Setting up the XL with the CMA601or XMB611/XMA611 keypad
XL touch-pad
=>
Programming Keypad
or
Reset the XL panel :
Press and hold programming button 10 seconds until the
touch-pad lights up fully.
This will reset the panel to factory programming.
Press the programming button and release on the XL for the
enrollment of a CMA/XMB/XMA programming keypad.
CLR & ESC/NO
<======XX======>
Press both ESC/NO and CLR keys on the programming
keypad.
YES
KEYPAD 1 RECORDED
RSI (c)2005
www.RsiAlarm.com
<- LANGUAGE : ->
ENGLISH
or for language selection
YES to apply
RADIO RANGE
TEST ?
RF TEST
x/9
YES
YES
Other languages are available by scrolling with arrows.
ITALIANO, NEDERLANDS, DEUTSCH, CASTELLANO,
SVENSKA, PORTUGUES, FRANCAIS
Press YES for the selected one.
LED will Dance
BEEP
The Radio Range test must be run during the learn in
process in order to ensure proper pairing with the control
panel. This test is the strength of communication between
the device and the control panel. The keypad will display a
real time range out of 9 for the device that the test is running
for. To receive the most accurate results you must run the
radio range test for at least 30 seconds.
The RF level test must be 9/9 or better for reliable
RADIO RANGE
TEST ?
ESC/NO
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ENTER THE
INSTALLER CODE
4 TO 6 DIGITS
THEN YES
INSTALLER CODE:
INSTALLER CODE:
####
YES
CONFIRM CODE
RE-ENTER CODE
CONFIRM CODE
####
CODE NAME :
ACCESS 1
ENTRY COMPLETE
ADJUSTING
TIME AND DATE
DATE (Year) :
00/ /
DATE (Year) :
10/ /
DATE (Month) :
10/12/
DATE (Month) :
10/12/
DATE (Day) :
10/12/27
DATE (Day) :
10/12/27
DATE (Hour) :
00:
DATE (Hour) :
10:
YES
YES
YES
YES
YES
Wait while the screen changes
Name the installer code using the alphanumeric keypad. If
you leave it blank and press YES it will be named ACCESS 1
Use the or to set the Year.
Use the or to set the Month.
Use the or to set the Day.
Use the or to set the Hour.
From here until the end of the programming you will not be
able to step back to a previous parameter. All parameters
can be changed after initial programming has been
completed.
Wait while the screen changes
Use the Alphaumeric Keypad to enter the Installer Code.
This code can be 4-6 digits and is important to keep track of
in your paper work.
YES
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CODE/STATE modification
These are the default transmitted events: Device Alarm Alert Alarm Initialization Not Transmitted Panel Batteries Alarm/End AC Power Alarm/End Phoneline Fault Not Transmitted Tamper Alarm/End Device Batt. Alarm/End Radio Jamming Not Transmitted Supervision Alarm/End Periodic Test Alarm Wrong Codes Not Transmitted Duress Code Alarm Alarm Memory Not Transmitted Arm/Disarm Not Transmitted
If you would like to change the state press YES and use the or to toggle between:
Alarm – Appearance Alarm/End – Appearance and Restoral Not Transmitted – Not Transmitted
If you would like the default press ESC/NO
YES
YES
YES
DATE (Minutes) :
10:00
DATE (Minutes) :
10:53
03/06/09 10:53 ENTRY COMPLETE
CONNECTED TO
MONITOR.STATION?
ACCOUNT NUMBER?
ACCOUNT NUMBER:
########
PERIODIC TEST:
24 HOURS
or for period selection
and YES to apply
CODE/STATE
MODIFICATION ?
AREAS
CONFIGURATION
AREA NAME 1:
EXIT DELAY:
45 sec
Other values are available:
2 min, 1 min, 45 sec
Use the arrows for the selection and YES to confirm.
Other values are available:
2 min, 1 min, 45 sec, 30 sec, 15 sec
Use the arrows for the selection and YES to confirm.
ENTRY DELAY :
30 sec
YES
YES
Use the  orto set the minutes.
YES
Use the Alphanumeric Keypad to enter in 4-8 digit account
number provided by the Central Station
Wait
ESC/NO
YOU MUST ALWAYS CHOOSE ‘YES’
TRANS. STATE MODIFICATION
List of all
events
ESC/NO
Use the Alphanumeric Keypad to name the area and press
YES. Repeat for all areas. If you want to keep the default
area names press the ESC/NO key.
The system will send a test to the central station every 24
hours.
Make sure the test is between 24:00 and 04:00.
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YES
YES
YES
GPRS
PARAMETERS ?
APN CODE
APN CODE:
TELARGO.T-MOBILE.COM
USERNAME
IP1 ADDRESS
IP1 ADDRESS:
xxx.xxx.xxx.xxx
DOMAIN NAME 1
PORT 1
888
YES
GPRS PARAMETERS?
ESC/NO
PASSWORD
If you have a secondary IP or TMT IP continue to press the YES key and repeat the above steps to enter the parameters.
Once completed, press ESC/NO to get out of GPRS Parameters, then ESC/NO again to continue on in programming.
Your APN (Access Point Name) code is given to you by your Cellular Provider. Press YES to enter into the parameter
and use the Keypad to complete the code. Press YES to confirm your entry and the arrow to move to the next
parameter.
Your USERNAME is given to you by your Cellular Provider. Press YES to enter into the parameter and use the
Keypad to complete the name. Press YES to confirm your entry and the arrow to move to the next parameter.
Your PASSWORD is given to you by your Cellular Provider. Press YES to enter into the parameter and use the
Keypad to complete the name. Press YES to confirm your entry and the arrow to move to the next parameter.
Your IP1 address is given to you by your Central Station. Press YES to enter into the parameter and use the Keypad to complete the address. Press YES to confirm
your entry and the arrow to move to the next parameter. You will use either a IP address or a Domain Name but not
both
Your Domain Name is given to you by your Central Station. Press YES to enter into the parameter and use the Keypad to complete the name. Press YES to confirm
your entry and the arrow to move to the next parameter. You will use either a IP address or a Domain Name but not
both leave it blank if an IP has already been entered.
The Port is given to you by your Central Station. By default the panel will use 888. If you need to modify the port press
the YES key to enter into the parameter and the keypad to complete the port. Press YES to confirm and the
arrow to move to the next parameter.
ESC/NO
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GPRS LEVEL?
TEST IN PROGRESS
YES = END
GPRS LEVEL
x/5
RECORDING
DEVICES
PRESS PROGRAM
BUTTON OF DEVICE
ENTERING A NEW
DEVICE?
END OF
CONFIGURATION
CLOSE THE PANEL
OPERATION
COMPLETED?
YES
YES
YES
ESC/NO
During the GPRS Level test the Modem will boot and attempt to gain access to the internet to post a Level out of 5 or an error Code that will help troubleshoot why it cannot connect. To keep the keypad awake use any keys on the keypad except the YES, ESC/NO, and CLR keys. This test can take up to 5 minutes. Once the level or error has posted press YES to continue in programming. Videofied will require a 3/5 or better for reliable transmission of Video alarms.
Each device has a unique programming button. Please reference the Installation Sheet for the device you would like to program.
Before completing programming make sure that all tampers are depressed by verifying that each devices indicator LED is off.
(Device Type) #
Recorded
RADIO RANGE
TEST?
RADIO RANGE
TEST?
RF TEST
x/9
YES
YES
AREA ALLOCATION:
NAME LOCATION:
FUNCTIONAL
DEVICE TEST?
ESC/NO
YES
YES
ESC/NO
Use the arrow keys to select the proper area. Devices that need an entry/exit delay should be set to AREA 1. Devices that must be instant trigger should be AREA 2.
The Central Station will see the name of the device when they receive the alarm. Using the alphanumeric keypad enter in a discription of the device location and press YES.
Repeat the previous steps for programming additional devices by hitting YES. Once all devices have been entered press ESC/NO.
You must allow the Radio Range test to run for at least 30
seconds (9/9) before stopping the test.
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CONFIGURATION
GPRS
PARAMETERS
NAME OR ADDRESS
PHONE NUMBER
SITE
IDENTIFICATION
GENERAL
PARAMETERS
IP 1 ADDRESS
PASSWORD
USERNAME
APN CODE
PORT GPRS
SMTP GPRS
DATA TIMEOUT
PAQUET SIZE
PORT TMT
DOMAIN NAME TMT
TMT IP ADDRESS
PORT 2
DOMAIN NAME 2
IP 2 ADDRESS
PORT 1
DOMAIN NAME 1
MAX TCP PACKET
RINGTONE
TOUCH – PAD AND
KEYPAD
RADIO OPTIONS
BUILT IN ANTENNA
ALARM MODES
PROGRAMMABLE
DESIGNATION
MODE
ALARM MODE SP2
AREAS: 1234 STATE: AAAA
DESIGNATION
MODE
ALARM
SIREN
ALARM
SIREN
AREAS: 1234 STATE: AAAA
ALARM MODE SP1
ALARM
SIREN
AREAS: 1234 STATE: AAAA
FULLY ARMED
RESPONDING
PARTY LIST
EMAIL SENDER
ENTER A NEW
EMAIL ADDRESS
SELECT/MODIFY EMAIL ADDRESS
VIDEOMAIL ALARM
ADDRESS
AREAS AND
DEVICES
DEVICES
ADD A NEW DEVICE
DEVICE
CONFIGURATION
DEVICES LIST
DELETE DEVICE
CHANGING NAME
CHANGING AREA
24 HOUR DEVICE
24 HOUR SIREN
MODE
AREAS
AREAS LIST
AREA CONTENT
LIST OF DEVICES IN
AREA
CHANGING NAME
AREA
SIREN DURATION INTRUSION 90sec
SIREN DURATION
TAMPER 90sec
ENTRY DELAY
15 sec
EXIT DELAY
45 sec
DELAY BEEPS
ENABLED
SIREN PANEL BY
DEFAULT
BUZZER PANEL BY
DEFAULT
AUTOARMING
DELAY
SCHEDULING
WARNING BIP
ENABLED
CONFIGURATION
MONITOR STATION
MONITORING
PARAMETERS
ACCOUNT NUMBER
MONITORING
ENABLED
PERIODIC TEST
SYSTEM ARMED
DISABLED
TEST HOUR
PERIODIC TEST
24 HOUR
INTERCOM
LIST OF EVENTS
ALARM CODES
TRANS STATE
MODIFICATION
INTERCOM
120sec
FILTERS
INTERCOM1
INTERCOM2
EXTENDED
FILTERS
Configuration Menu Structure for XL
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Entering a Badge or Access Code for Arming/Disarming
After Initial programming has been completed, you are not able to arm and disarm the system until you enter a user code or badge (the installer code cannot arm and disarm the system). Codes can be 4-6 digits and the 4th digit must be 2 values higher or lower than any other code on the system: Example: User code 1234, next code cannot be 1235, 1236, 1233, or 1232 – These are reserved for Silent Duress and Audible Duress. The XL system can accept up to 19 Badges or Access codes in any combination.
10/12/27 10:53 DISARMED LVL:3
BADGES ACCESS
CODES
BADGE OR CODE
****
ENTER A
BADGE/CODE
BADGE OR CODE:
****
YES
Badge Presented
Press the arrow to move to BADGES ACCESS CODES.
Enter the Installer code.
Enter a 4-6 digit user code or present a badge to the reader for 2 seconds.
NAME OF BADGE:
CONFIRM THE
CODE:
CODE NAME:
ENTRY COMPLETE
ENTER A
BADGE/CODE
YES
Use the keypad to name the badge or code or leave it blank for the default name : ACCESS #.
If you are entering any additional codes press YES. If you have completed entering Badges and Codes press and hold ESC/NO for 5 seconds to return to the main manu.
Confirm the code by re-entering.
YES
YES
YES
YES
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How to Disable Monitoring
Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the panel to find a good GPRS level, disabling monitoring will ensure that you will have access to programming and that unnecessary signals are not sent to the monitoring station. When performing maintenance on the system you will want to disable monitoring until the issue has been resolved. This will ensure that you will have access to programming throughout your troubleshooting.
Press YES on MONITORING ENABLED and use the to change the value to DISABLED and press YES to lock it
in.
Use the to move to CONFIGURATION MONITOR. STATION
Press YES on MONITORING PARAMETERS Press the to move to CONFIGURATION
Enter the installer code for the system
Enter the installer code for the system
Press the arrow to move to ACCESS LVL.
Use your arrow keys to change the level to 4
YES
YES
MONITORING:
DISABLED
YES
BADGE OR CODE
YES
YES
BADGE OR CODE
****
YES
CONFIGURATION
MONITOR. STATION
ACCESS LVL: 4
MONITORING PARAMETERS
MONITORING
ENABLED
CONFIGURATION
ACCESS LEVEL
3
10/12/27 10:53 DISARMED LVL:3
GENERAL
PARAMETERS
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Changing Siren Options
In some situations it is required to silence the siren permanently or just for the testing of the system.
10/12/27 10:53 DISARMED LVL:3
ACCESS LEVEL 3
ACCESS LVL: 4
BADGE OR CODE:
****
YES
Press the arrow to move to ACCESS LEVEL 3.
Use the arrow to move the level to 4.
Enter the Installer code.
ALARM MODES
PROGRAMMABLE
CONFIGURATION
FULLY ARMED
AREAS: 1234 STATE: AAAA
Display will show GENERAL PARAMETERS. once to
Press YES to modify the parameters of the FULLY ARMED profile.
Press the once so the keypad says CONFIGURATION.
YES
YES
ALARM:
WITHOUT SIREN
BADGE OR CODE:
****
Enter the Installer code followed by YES
Press YES to keep the default AREAS and STATE which will arm all devices on the Videofied system.
Use the arrow keys to modify the type of siren that the default FULLY ARMED profile will use when an alarm is triggered.
Alarm Siren Descriptions : Siren : All sounders on the system will be triggered when the system goes into alarm. Entry
and exit delays will also be audible. Without Siren : Only sounders in the Keypad and Badge Reader will be triggered when the
system goes into alarm. Entry and Exit delays will also be audible. Silent : No sounders will be triggered when the system goes into alarm. Only the Exit delay
will be audible. Delay Beeps : Only Entry and Exit delays will sound.
YES
YES
YES
YES
ESC/NO
Press and hold ESC/NO for 5 seconds to return to the main menu.
SP1 SP1
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How to Test to the Dispatch Center
Testing to the dispatch is done twice during installation. Once while you are programming the system and then again once the installation has been completely finished. Although both will use the same steps the initial test will be just confirmation using one device to verify the programming.
10/12/27 10:53 DISARMED LVL:3
ARMING THE
SYSTEM
SYSTEM ARMED
Enter a User code and press YES or present a badge to the reader.
The system will sound the exit delay through the keypad and badge reader.
INTRUSION
DETECTED
(DEVICE NAME)
(AREA)
The display will tell you that there has been an intrusion since the last time the system was armed. Press YES to continue.
After pressing YES the keypad will tell you which device has been triggered. Press YES to continue.
Once the delay has expired and the keypad says SYSTEM ARMED, put motion in front of a MotionViewer. If the MotionViewer is in area 1 you will need to wait for the entry delay to expire before disarming the system. Once the system has gone into alarm enter a User Code followed by YES or present a badge to the reader to disarm.
The system will go back to the main menu automatically but will not allow you to move around in programming until the system has disconnected from the central station.
YES
YES
YES
YES
10/12/27 10:53
****
10/12/27 10:53 DISARMED LVL:3
SYSTEM ARMED
****
To verify that the system has transmitted you must contact the Dispatch Center and have the account information ready
Note: Send 1 MotionViewer in at a time and verify with Central Station that they are getting Alarm and Video before tripping another MotionViewer. This will save time with the Central Station.
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How to Mount the Control Panel and GPRS Test
Once the system is mounted you will need to check the GPRS level again to make sure it is adequate.
Codes
Error
Fix
043
Authentication Error
Double check and re-enter your APN,USERNAME, and PASSWORD
003
SIM card not detected
Power down the unit and re-insert the SIM card
132
SIM card not activated
Contact the cellular provider for activation
030
No GPRS signal available
Try re-locating the panel or checking a online coverage map for the carrier
048
Signal Attempt Rejected
Check the IP address, Domain Name, and Port
How to Mount the Control Panel?
Fix the back casing on the wall with 4 screws () and one
screw for the tamper ()
  
10/12/27 10:53 DISARMED LVL:3
GPRS LEVEL
TEST IN PROG.
YES = END
Press the arrow to move to MAINTENANCE.
Press the arrow to move to GPRS LEVEL.
GPRS LEVEL
Press and hold ESC/NO for 5 seconds to return to the main menu.
This test can take up to 5 minutes to complete. Pressing the YES, ESC/NO, or CLR buttons will prematurely end the test. This test will automatically issue the results to the display of the keypad when it has completed with either a level out of 5 (0/5-5/5) or an error code (listed below). Use the arrow keys to keep the keypad away during the test.
YES
YES
MAINTENANCE
GPRS LEVEL
X/5
Press YES on GPRS LEVEL to start the test.
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How to RF Test for Deployment of Devices
Running the RF test during the mounting of devices is key to a successful Videofied installation. This test will ensure that all devices have adequate communication with the control panel. All Videofied devices are bi-directional which allows the system to ping the device and expect a response. The number of successful responses out of 9 will be displayed on the keypad for the device you are running the test for. This is also a relative range that will change in real time as you walk further away from the control panel and back closer.
10/12/27 10:53 DISARMED LVL:3
DEVICE LOCATING
RF TEST
0/9
Press the arrow to move to MAINTENANCE
Press the arrow to move to DEVICE LOCATING
(DEVICE NAME)
Press and hold ESC/NO for 5 seconds to return to the main menu.
This test will run as long as you need it to. Pressing the YES, ESC/NO, or CLR buttons will end the test. This test will show the results on the display of the keypad relative to the number of successful pings to the panel. It is required to run the test for at least 30 seconds at the mounting location for accurate results and to have a 9/9 for reliable transmission of alarms and video. Press YES when you are
YES
YES
MAINTENANCE
Press YES on DEVICE LOCATING to get to the list of devices. Use the arrow keys to find the device you would like to run the test for.
(DEVICE NAME)
YES
YES
Once all devices are checking in at 9/9, you are ready to test the full system to your central station. After arming and tripping each device call the central station and verify alarm and video of each device with dispatch.
Now you are ready to show the customer how to use the system.
NOTE : To insure proper operation of the system you must get 9/9 with each device before mounting.
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User Functions
The user can arm and disarm the system. The user has to acknowledge the events after disarming the system or in disarmed mode.
Arming the system:
Wake up the touchpad For a full arming (AWAY mode)
o Put your badge on the reading area => if the badge is programmed into the panel,
the system will arm automatically.
o Enter you code and press OK or the full arming key
For a STAY arming
o Enter you code and press OK or the STAY arming key o A badge cannot be used to arm the STAY profile
Disarming the system:
Wake up the touchpad Put your badge on the reading area => if the badge is correct, the system will disarm
automatically.
Enter you code and press OK or the disarming key
Acknowledging events:
After the disarming or in disarmed mode, the user shall acknowledge all events. In case of multiple events, each event must be acknowledged.
Each event is presented in two steps:
First step => the touchpad shows the event category
o for low batteries o for detection during arming or for tamper
o for intrusion or detection o for other troubles
The user has to acknowledge this step by pressing .
Second step => the touchpad shows the ID of the concerned device
o 0 for the panel o 1 to 19 for a device
The user has to acknowledge this step by pressing .
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XL Touch pad
Control Panel Keypad Status after Reset or Power:
After the powering on or after a resetting the panel, all symbols and keys of the touchpad are lighted for a few second before the num-pad lights up alone.
Keys and symbols presentation:
Symbols for events
Meaning
When green:
All batteries (panel and devices) are ok
When red:
At least one device (panel or sensor) has low batteries
During the arming process:
Means that a detector (in an instant zone) has been triggered during the arming process.
In other cases:
Means there is a tamper detection on a device.
Is used to identify :
Device ID (0 for the panel and value from 1 to 19 for other devices)
for tamper, intrusion or other troubles
Trouble ID ('C' for bad code)
Means there is an intrusion detected
For other troubles (Radio Jamming, etc…)
Keys and symbols for arming and disarming
Meaning
Use to disarmed the system
Key is used to arm the system in STAY mode Symbol is lighted when system is armed in STAY mode
Key is used to arm the system in AWAY mode Symbol is lighted when system is armed in AWAY mode
Press on to arm the system in AWAY mode
Keys and symbols for
PANIC calls
Meaning
Must be pressed and held 3 seconds before pressing the panic buttons
When lighted, press on for Police panic call to the monitoring station
When lighted, press on for Emergency panic call to the monitoring station
When lighted, press on for Fire panic call to the monitoring station
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Keys and symbols for
code entry
Meaning
to
To enter a code Press on to confirm the input.
Press on to suppress the last input.
Additional Notes
1. When securing the cover with the provided screw you MUST make sure that the XL panel is fully closed and to take care not to pinch/damage the GPRS antenna.
2. Touchpad commands will allow you to perform certain tasks from the XL touchpad.
For any command you start by pressing the symbol and holding for 3 seconds. All numbers on the touchpad will start blinking on and off.
Code
Function
000000 + OK
Keypad Enrollment
000100 + OK
(0)Disable/(1)Enable the Green Battery light
888200 + OK
GPRS Signal Strength
8883XX + OK (XX is the zone of the test)
Radio Range Test
While the test is running you will see a line appear in and the results will also appear here
Press on to cancel the PANIC call.
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3. There are two layers to the plastic on the XL control panel. The first is a full protective layer and the second is for the touchpad/reader portion. You must remove both layers in order for the touchpad and reader to function properly.
4. Adjusting Siren Length for UL approved installation. In order to comply with UL1023 certification you must manually adjust the siren length after initial programming has been completed.
5. The CMA610 and XMB611/XMA611 are supervised devices and must be permanently mounted after programming and testing have been completed. These products are not intended for portable use.
AREAS AND
DEVICES
SIREN DURATION
INTRUSION: 60
Using the programming keypad you must navigate to the AREAS AND DEVICES menu in CONFIGURATION
Press the arrow to move to SIREN DURATION INTRUSION
YES +
SIREN DURATION
INTRUSION 90SEC
Press YES and enter in 60 (if no MotionViewer) or 240 (if MotionViewer is present) and press YES
SIREN DURATION
INTRUSION 60SEC
YES
YES
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Troubleshooting
Monitoring Station is not getting ANY video but is getting signals:
Good communication between the MotionViewers and the Control Panel is key to getting successful video to the monitoring station. During mounting of any device on your Videofied system you must run the Radio Range/Device Locating test to ensure that the mounting location is with-in range of the Control Panel. Concrete, Metal and earth are some of the largest RF inhibitors and should be taken into
account when choosing mounting locations.
When running the Radio Range/Device Locating test you should have the site as close to the
same as it would be when the site is closed/no one is there, i.e. close garage doors/service doors, etc. Device locating steps can be found on Page 17.
Devices are not
sending Video
clips
Check
Maintenance/
Display Faulty
Devices
YES – There
are faulty
devices
NO – There are no
faulty devices
Run
Maintenance/
Device
Locating
MotionViewers
come up with
‘Radio Problem’.
This means that
the MotionViewers
are currently not
talking with the
Control Panel.
Bring the devices
back to the Control
Panel and hit the
programming
button to force
them to sync back
with the panel.
Device Locating will test the RF signal strength between the device and the Control Panel. For reliable
transmission this result must be a 9/
9. This is the number of successful pings between the device and the
Control Panel so a loss of just 1
packet could cause failure to
transmit video.
Important Note: Videofied will only automatically download the first MotionViewer video that is taken and only if this is the primary event or reason for the panel connecting with the monitoring station. If the account is on test you will only ever get the first video downloaded. If you are only getting the events at the station and all tests above pass more than likely you are sending a preceding event (like an arming signal or door contact) which will cause the video to not auto download because the video is not the primary event.
Monitoring Station is not getting any signals:
Communication between the Control Panel and the Monitoring Station is over the GPRS side of the GSM cellular network.
You will want to check your GPRS level to see if there is an error/level is too low. You must
have a 3/5 or better for reliable transmission to the Monitoring Station. How to run the GPRS level test and GPRS error codes can be found on page 16.
If you receive a successful GPRS level test you will want to check the panel event log for more
GPRS errors that could be occurring during the attempted transmission but after cellular authentication.
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No Signals are received at the
Monitoring Station
Run GPRS Level
test in Maintenance
GPRS Error
GPRS errors can be found on Page 16 of the manual.
Check the panel event
log. This will give
additional GPRS errors
that may be occurring
during the attempt of
transmission. See Page
16 for Event Log GPRS
meanings.
GPRS LEVEL
RECEIVED
Your signal strength must be 3/5 or better for reliable transmission
to the monitoring station. There are external antennas available
and other cellular repeater options
if needed to boost cellular
reception
GPRS Level
0/5-2/5
GPRS Level
3/5-5/5
Panel is staying CONNECTED WITH MONITOR STATION
While the Control Panel is attempting or is connected with the Monitoring Station you will see this message when you attempt to move around on the keypad. If the system is not successful in connecting with the station it will retry the connection multiple times, locking you out of programming until it is done trying. This normally take anywhere between 15-20 minutes.
If you want to force the panel to disconnect you must
o 1. Remove the batteries from the control panel o 2. Secure the cover tamper of the panel o 3. Re-insert the batteries into the control panel and sync the keypad back by pressing
the CLR and ESC/NO buttons at the same time.
o 4. Access the Configuration menu by changing you access level to 4 and go to
Configuration Monitor Station.
o 5. In Monitoring Parameters – Disable monitoring until the connection issue is resolved.
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Unable to record device or getting ‘Pairing Failure’ error
This usually occurs when the device still has a pairing key from a previous system or setup. To perform a pairing key override:
o 1. Remove all batteries from the device. o 2. Make sure your system is ready to record devices:
o A. If learning in the keypad, press the panel’s programming button. DO NOT
HOLD THE PANEL’S PROGRAMMING BUTTON
o B. If learning in additional devices, make sure the keypad reads ‘Press
Programming Button Of Device’
o 3. Insert a single battery into the device. o 4. Wait 1 second for device to power up. o 5. Press programming button of device (for keypads press ‘CLR’ & ‘ESC/NO’ keys at the
same time)
For the 4-button remote keyfobs the process is slightly different:
o 1. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 12 seconds o 2. Wait 1 second o 3. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 5 seconds, you should
hear 4 beeps from the keyfob.
Finding Manufacture Week and Year
The Manufacture week and year can be found in the serial number of the device/control panel. The second sets of 4 numbers in the serial number are WWYY.
####0411######## = Which shows that this device was manufactured in the 4th week of 2011.
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