Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
2
IMPORTANT SAfETY INSTRUCTIONS
SAVE ThESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS bEfORE USING ThIS APPLIANCE.
WARNING: TO REDUCE ThE RISK Of fIRE,
ELECTRIC ShOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use
and before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12
and under. Close supervision is necessary when used near children. To avoid
injury or damage, keep children away from product, and do not allow children
to place fingers or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, take it to a
service center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull
cord around sharp edges or corners. Do not place product on cord. Do not run
appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts. Brushroll continues to rotate when in the upright position,
unless the cleaner is in “Suction Only Mode” (available on select models only).
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage,
and to prevent the cleaner from falling, always place cleaner at bottom of stairs
on floor. Do not place cleaner on stairs or furniture, as it may result in injury
or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or
fine wood sandings, or use in areas where they may be present.
• Unplug before connecting Powered Hand Tool.
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use without Filter Bag and/or Filters in place.
• WARNING: This product contains chemicals known to the State of California to
cause cancer, birth defects or reproductive harm. WASH HANDS AFTER
HANDLING.
3
CAUTION: TO REDUCE ThE RISK Of DAMAGE:
GROUNDINGOUTLET BOX
• Avoid picking up hard, sharp objects with this product, as they may cause
damage.
• Store in a dry place. Do not expose machine to freezing temperatures.
• Brushroll continues to turn while product is turned on and handle is in
upright position. To avoid damage to carpet, rugs, furniture and flooring,
avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted
stairs during tool use.
• Do not use sharp objects to clean out hose as they can cause damage.
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped with a cord having an
equipment-grounding conductor (C) and grounding plug (A). The plug must be
inserted into an appropriate outlet (B) that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING: Improper connection of the equipment-grounding conductor
can result in the risk of electric shock. Check with a qualified electrician or service
person if you are in doubt as to whether the outlet is properly grounded. Do not
modify the plug provided with the appliance - if it will not fit the outlet, have a
proper outlet installed by a qualified electrician. This appliance is for use on a
nominal 120-volt circuit and has a grounding plug that looks like the plug (A)
illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to
a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The
temporary adapter should be used only until a properly grounded outlet (B) can
be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or
the like (F) extending from the adapter must be connected to a permanent ground
(G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter
is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a
temporary adapter is not permitted by the Canadian Electrical Code.
1
A
C
B
2
F
D
4
D
G
E
1. VACUUM ASSEMBLY
CARTON CONTENTS
A. Handle*
B. Vacuum Base
C. Wand
D. Crevice Tool
E. Dusting/Upholstery Tool*
F. Screw (for assembly)
G. Bag Door
H. Bag
*Tool varies per model.
Remove all parts from carton and
identify each item shown.
Make sure all parts are located before
disposing of packing materials.
1.1
A
ATTACH HANDLE
Note: Remove the screw located in the vacuum
base and set aside until instruction 1.3
1.2 Insert handle section into vacuum base. Push
down firmly.
1.3 Using a Phillips screwdriver, fasten (1) screw
behind handle into vacuum base.
1.2
C
B
D
E
F
G
H
1.3
ATTACH BAG DOOR
1.4 Place bottom of Bag Door into vacuum body
first. Make sure the filter bag is securely tucked into
the vacuum. Pivot Bag Door into vacuum. Bag
Door is secure when you hear a click.
POSITION TOOLS
1.5 Place Crevice Tool into Wand and slide into
tool storage area on left back side (B) of vacuum
and place Upholstery Tool on back side (C) of
vacuum as shown.
1.4
1.5
B
C
Actual model may vary from images shown.
5
VACUUM DESCRIPTION
1. Handle*
2. ON/OFF Switch
3. Bag Door Release Button
4. Carry Handle
5. Bag Door
6. Stair Cleaning Handle
7. Height Adjustment
8. Furniture Guard
9. Filter and Filter Bag access
10. Wand
11. Crevice Tool
12. Hose
13. Bag Check Indicator
14. Handle Release Pedal
15. Hose Tube
16. Hose Release Button
17. Dusting/ Upholstery Tool*
*Varies per model
2. HOW TO USE
2.1
7
1
2
16
3
4
5
6
8
13
9
12
11
10
17
16
14
15
ON-OFF SWITCH
2.2
2.2 Plug cord into
electrical outlet.
To turn vacuum ON,
push ON/OFF switch
once.
To turn vacuum OFF,
push switch again.
CARPET HEIGHT ADJUSTMENT
2.4
A
CORD STORAGE
2.3 Wrap cord on cord
hooks for convenient
storage.
Attach the plug end to
the cord.
2.4 To adjust Height setting, PUSH DOWN and
TURN knob (A) to desired setting.
For maximum cleaning performance, the following
carpet height settings are recommended:
• Lowest setting: for all types of carpetand bare floors.
• Higher settings: for very deep pile carpet, where easier pushing effort is desired, while
maintaining good cleaning performance.
2.3
IMPORTANT
If the vacuum is difficult to push, push down and
turn knob to the next higher setting.
Actual model may vary from images shown.
6
3. TOOLS
Tools allow for cleaning surfaces above the floor
and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in
upright position.
SELECT PROPER TOOL
(Tools may vary per model)
3.1
A
B
C
IMPORTANT
Brushroll continues to turn while product is
turned on and handle is in upright position. To
avoid damage to carpet, rugs, furniture and
flooring, avoid tipping cleaner or setting it on
furniture, fringed area rugs, or carpeted stairs
during tool use.
A. Use Upholstery Tool to clean upholstered
furniture, draperies, mattresses, clothing, and
carpeted stairs. (Tool varies per model)
B. Wand is used to give extra length to your hose.
Use it with any of the above tools.
C. Crevice Tool may be used in tight spaces,
corners and along edges in such places as dresser
drawers, upholstered furniture, stairs and baseboards.
REMOVING HOSE
3.2
3.2 To remove Hose for
tool use, press the
Hose Release Button
and pull Hose end out.
To lock back into place,
push Hose into Hose
Tube until you hear a
click.
ATTACH WAND AND TOOLS
3.3
STAIR CLEANING
3.4 Lift vacuum by Stair Cleaning Handle and position on stairs. Clean
forward to back. Never leave the vacuum standing on stairs when not cleaning.
!!
Use extra care when cleaning on stairs. To avoid personal injury or damage,
and to prevent the cleaner from falling, always place cleaner at bottom of
stairs on floor. Do not place cleaner on stairs or furniture, as it may result in
injury or damage.
CAUTION
7
Actual model may vary from images shown.
3.3 To attach tool or
wand to hose, push
firmly into place.
3.4
HOW TO CLEAN TOOLS
To clean Hose, wipe with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry completely
before using.
CHECK BAG INDICATOR
The indicator (L) will begin to show red as the filter bag fills with dirt. There are
three conditions that will cause the indicator to become completely red:
1. If the bag is full; change the bag.
2. If very fine materials have been picked up, clogging the bag pores; change
the bag.
3. If there is a blockage in the nozzle, hose, tools or at the bag opening;
remove the blockage.
3.5
L
4. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure
continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
take it to a service center prior to continuing use.
!!
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Replace Filter Bag.
3. Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet,
hose connector, hose, bag opening inlet, secondary filter and final filter.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
NOTICE
FILTER BAG: When to Replace
Check filter bag from time to time. It is recommended
that you change the filter bag when dirt reaches the
dotted line. If more dirt than this accumulates, your
cleaner will not operate effectively.
IMPORTANT
All new carpet has loose fibers which can fill the
bag quickly while vacuuming. This type of
debris does not activate the “Check bag”
indicator available on some models.
What to Buy: Filter bag
Use only genuine HOOVER® bags with your
vacuum. When purchasing a new bag, ask for
HOOVER
#902419001 or Carbon HEPA Type Y Bag
Part #902481001.
Actual model may vary from images shown.
®
HEPA Type Y Bag Part
!!
CAUTION
Very fine materials, such as face powder or
cornstarch, may seal the filter bag and may
cause it to burst even though it is partially full of
dirt. When the cleaner is used to remove
material of this nature, change filter bag often.
8
FILTER BAG: How to Replace
!!
CAUTION
To reduce the risk of injury from moving parts,
Unplug before servicing.
Do not use vacuum without filter bag in place.
4.1 To change filter bag, push up door release latch
with thumb and pull handle forward. Remove door.
4.2 Push on the red lever over a trash receptacle
and drop the bag into the trash.
IMPORTANT
Do not clean out old filter bag and reuse.
Discard used filter bag.
4.3 Hold new filter bag as shown. Slide the
cardboard sleeve into the bag holder until the bag
is securely in place.
4.4 Fold bottom of bag and tuck between ribs (A)
on bottom door. Make sure bag does not interfere
with door seal.
4.5 Reposition bag door by placing tabs on bottom
of door into opening (B). Make sure the filter bag is
securely tucked into the vacuum.
Push door handle to snap securely shut.
4.1
4.3
4.5
4.2
4.4
A
B
9
Actual model may vary from images shown.
FILTERS:How to Clean
!!
CAUTION
To reduce the risk of injury from moving parts,
Unplug vacuum before servicing.
Do not operate cleaner without either the
secondary or final filter in place.
Secondary Filter
4.6 The secondary filter (A) protects the motor from
dirt particles.
If filter becomes dirty, pull off grill and lift out filter.
Hand wash filter in cold water. Let filter air dry for 24
hours. Reposition dry filter and grill.
4.6
A
What to Buy: Final Filter
Use only genuine HOOVER® Final Filter with
your vacuum. When purchasing a new Final
Filter, ask for HOOVER® Part No. 902418001.
What to Buy: Secondary Filter
Use only genuine HOOVER® Secondary Filter
with your vacuum. When purchasing a new
Secondary Filter, ask for HOOVER® Part No.
902417001.
Final Filter
The final filter assists in the filtration process to
return clean air to the room.
4.7 To remove the filter, pull tab on filter holder down
and remove filter.
Lift out filter (B) and hand wash it in cold water.
Let filter air dry for 24 hours and reposition it on the
side of the filter holder and push filter holder back
into cleaner.
BRUSHROLL: How to Clean
!!
CAUTION
To reduce the risk of injury from moving parts,
Unplug before servicing.
4.8 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counterclockwise.
4.9 Slide red lower latch (B) to the unlock position.
4.10 Pivot out bottom plate and remove any debris
and/or hair from brushroll.
Reposition bottom plate, aligning tabs along front
edge of nozzle guard with slots in nozzle. Rotate
back into position. Slide red lower latch to Lock
position, and rotate red upper latch clockwise.
IMPORTANT
Allow filter to dry completely before replacing.
Dry filter on edge so air circulates on both sides
of filter. This may take up to 24 hours.
4.7
B
4.8
A
4.9
B
4.10
Actual model may vary from images shown.
10
HOSE: How to Clean
!!
CAUTION
To reduce the risk of injury from moving parts, Unplug before servicing.
4.11
4.11 To remove Hose for tool use or for maintenance, press the Hose Release
Button (A) and pull Hose end out.
Clear away debris or obstructions from Hose. Do not use sharp objects to clean
out hose as they can cause damage. To lock back into place, push Hose into
Hose Tube until you hear a click.
BELT
!!
To reduce the risk of injury from moving parts,
Unplug before servicing.
The belt is located under the bottom plate of the
vacuum and should be checked from time to time
to be sure it is in good condition.
CAUTION
4.12
A
When To Replace
Replace belt if it is stretched, cut or broken.
To check the belt, refer to Fig. 4.12 - 4.14.
4.14
How To Replace
4.12 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counter clockwise.
4.13 Slide red lower latch (B) to the unlock position.
4.14 Lift off bottom plate.
4.15 Remove used belt from brushroll (C) then from
motor shaft (metal rod) (D) and discard.
4.16
What to Buy: Belt
Use only genuine HOOVER® belts with your
vacuum.
When purchasing a new belt, ask for Stretch Belt
- HOOVER
®
part No. 38528058.
F
E
G
A
4.13
4.15
4.17
B
D
C
4.16 With lettering on outside of belt, slide new belt
over motor shaft (metal rod) (E).
Push other end of belt through belt guide (F), then
slip around area of brushroll without bristles (G).
With belt in place, pull and slide brushroll into nozzle
making sure that the brushroll end caps are in the
correct orientation.
IMPORTANT
Rotate brushroll manually to make sure belt is
not twisted.
4.17 Reposition bottom plate, aligning tabs along
front edge of nozzle guard with slots in nozzle.
Rotate back into position. Slide red lower latch to
Lock position, and rotate red upper latch clockwise.
11
Actual model may vary from images shown.
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take
it to a service center prior to continuing use.
!!
To reduce risk of personal injury - Unplug vacuum before servicing.
PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Vacuum won’t
run
Bag Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
Dust escaping
from vacuum
Vacuum is
difficult to push
or won’t move
forward
Smoky/burning
smell detected
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
3. Thermal Protector activated.3. Unplug and allow vacuum to cool for 30min.
1. Filter Bag full and/ or clogged. 1. Empty Filter Bag - Pg. 9
2. Broken or worn belt.2. Replace belt - Pg.11.
3. Brushroll and/ or Hose
clogged.
4. Carpet height setting is
incorrect.
1. Filter Bag full.1. Empty Filter Bag - Pg. 9
2. Filter Bag not installed
correctly.
3. Hose not installed correctly.3. Review Hose installation
1. Carpet height setting is
incorrect.
2. Bottom plate is not installed
correctly.
1. Belt broken or stretched.1. Replace brushroll belt - Pg. 10.
2. Brushroll is clogged.2. Clear/ remove debris from brushroll - Pg. 10.
WARNING
1. Plug unit in firmly.
fuse/reset breaker in home.
(This willl reset the thermal protector)
3. Check Hose - Pg.10. Check Brushroll Pg.10.
4. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.6.
2. Review Filter Bag removal & replacement
- Pg. 9
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 6.
2. Refer to Figs. 4.12 - 4.14 Pg. 11.
Actual model may vary from images shown.
12
6. SERVICE
To obtain approved Hoover
Warranty Service Dealer (Depot) by:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,
contact Hoover
®
Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the back of the vacuum.)
®
service and genuine Hoover® parts, locate the nearest Authorized Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
®
13
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